Inbound Email Action Script ServiceNow | How to Create Inbound Email Action

Inbound email actions in ServiceNow is a configuration which tells that how and what your ServiceNow instance will respond, when it receives email from user. The responses are based on the content of the email received. In this video demonstration of inbound email action script along with configuration is given, which will give you complete brief on the topic. For theory concepts and script demonstrated in this video, you can navigate below link:
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[@Nhshukla]

Very useful info.. thanks for making the video & sharing..

[@BasicoServiceNowLearning]

Glad it was helpful!

[@naveenjuluri1702]

Good information, when we can expect next video

[@chitradevi7149]

thanks for the information

[@samikshachimote2617]

Very helpful 👍👍

[@rohitchatterjee9360]

When u are sending the mail, how is it knowing on which incident all the actions needs to be done?

[@gayathriadoni7]

Hi, i am able to create a record through Inbound Action but i am not able to receive email from developer instance for record creation? What could be the issue? Both Email sending and Receiving properties has been enabled?

[@pradeepgunda9392]

Please do video on performance analytics

[@seasuccesschannel2628]

Good one

[@BasicoServiceNowLearning]

Thanks

[@prasannpacchi4930]

Good to watch your videos, well explained!!

[@seelamsrinivasareddy5772]

Please make vedio on Domain separation..

[@smitajadhav1540]

Very useful

[@aishwaryajadhav8924]

Is there a way to make video on service now scripting . I am not from coding background hence found the scripting part difficult . Thankyou

[@naveenpatrame]

how about attachment with email content...will service now capture attachment as well

[@rohitsh19]

Can we update the ticket with a new email without having watermark, with the help of Incident Number as a reference?

[@rekhadukkipati8898]

Hi can you please make a video on grc module

[@kundanniwane7989]

hello sir,
please upload video of outbound action email.

[@renukadevi1829]

While creating the tickets, can it add the attachments as well ?

[@sumanpalisetty6096]

yes

[@olivercader1411]

I can't see email system and inbound action😢

[@sumanpalisetty6096]

How did the Guest become Abel Tuter?