DJI FPV Goggles 3 Issue Fixed & DJI O4 & Goggles N3 Leaks!

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  • Опубликовано: 30 ноя 2024

Комментарии • 158

  • @modemfox
    @modemfox Месяц назад +33

    That artistic rendition of the 04 Air Unit must have been AI, it's super realistic!

    • @ddegn
      @ddegn Месяц назад

      It looks like it uses one of the advanced *fractal* antennas. Very exciting.

    • @scrubbasher6418
      @scrubbasher6418 Месяц назад

      lol, its a ripper that's for sure. lol

    • @Madman333433
      @Madman333433 Месяц назад

      almost as good as googles 3 rendition

    • @zdkama
      @zdkama Месяц назад

      Funny but I actually appreciate the fact that he _didn't_ use AI for something so trivial like that.

  • @DimmyV
    @DimmyV Месяц назад +3

    Glad to hear O4 is coming soon! Can't wait!

  • @redflametech
    @redflametech Месяц назад

    I have lost signal probably a dozen times, so thank God they fixed it. Fortunately I fly over a very empty field at the edge of a park so there was no danger to anything but my drones. I am going to update and go fly now.

  • @Thunderbyrd.
    @Thunderbyrd. Месяц назад +2

    Glad to hear you explain this, your channel has to be the most tech rich info on FPV and drones on RUclips. Thank you for the incredible amounr of time and work you put into the hobby.

  • @tombo7719
    @tombo7719 Месяц назад +5

    MadTech, you are my fav FPV guy.. appreciate all you do sir!

  • @lukechmielewski7383
    @lukechmielewski7383 Месяц назад +3

    Thanks for the update. Since downloading the new firmware my crossfire receivers have issues, did work before downloading new firmware, maybe a coincidence but had issues immediately after downloading the firmware, receivers not connecting solid red light.

  • @lycosa2000
    @lycosa2000 Месяц назад

    This is great news. I’m just starting in fpv and building my own. I literally just bought the Goggles 3 and the O3 Air Unit to build my first fpv drone. The night I received the goggles I watched Mads video stating the combo should not be used together. What a bummer. Glad to hear I can proceed now.

  • @dave.h
    @dave.h Месяц назад +17

    Really wish DJI will make O4 air unit compatible with remote that has built-in screens like RC2, would be great for RC cars, or just casual flying like the camera drones.

    • @yotwist_
      @yotwist_ Месяц назад +4

      Lol wut? 😅 I wish the opposite, a lite unit without their stupid rc protocol support

  • @harvey6850
    @harvey6850 Месяц назад +9

    I'll still appreciate your content and technical savvy as you stand out in this community.

  • @Monching24
    @Monching24 Месяц назад +1

    Thanks so much Mr Ian for representing us users. Im sure they heard you loud and clear, but i guess it runs through their communication policy on engagements with online influencers...
    I still wish they still thinking to make Googles 3 audience mode compatible to Googles 2 or Integra. 🙏

  • @EstateFPVTravel
    @EstateFPVTravel Месяц назад +1

    U R Right! About DJI... Don't want to take responsibility!!!

    • @420247paul
      @420247paul Месяц назад

      no they said mads is full of shit

  • @bVd23
    @bVd23 Месяц назад +1

    God bless you! Thank you! My G3 will come on Monday, right in time❤

  • @ora3132
    @ora3132 Месяц назад

    What about compatibility with the following gear combination: O3, remote 3, goggles 2?

  • @Quad_Father
    @Quad_Father Месяц назад +7

    Nice work!! DJI should be thanking you quite frankly
    For the O4 I would think the lite version will have a camera similar to the NEO.

  • @ukmonk
    @ukmonk Месяц назад

    Awesome news re goggles 3 update. Thank you so much!!

  • @MCsCreations
    @MCsCreations Месяц назад +1

    Thanks a bunch for all the info, Ian! 😊
    Stay safe there with your family! 🖖😊

  • @fly2me2day
    @fly2me2day Месяц назад

    Great news! The ham file still works too....

  • @ASDosjani
    @ASDosjani Месяц назад +4

    Hey Ian, I think the random signal loss is not fixed yet. After I first armed my Pavo Pico, 3 seconds elapsed and my video cut out for a second, DVR stopped automatically but after that I could fly.
    I will test it more but what do you think?
    Did someone else experience this with the new G3 firmware?

    • @Droneofsky
      @Droneofsky Месяц назад

      They only add on the suppor for neo. Never fix the issue😢

    • @reedfpv
      @reedfpv Месяц назад +1

      I had the same experience, armed, then black screen. I had to disarm, since i was close to a race track. F**k this. going back to the g2

    • @ASDosjani
      @ASDosjani Месяц назад

      ​​@@reedfpvnice, I also experienced 0mbit after arm... I don't know if it's G3's unique problem or not but it didn't look too good. I report it to DJI and I suggest you to do the same

    • @lorenzoparedes9809
      @lorenzoparedes9809 Месяц назад +1

      Hello, yes I had the same problem today, I took off then black screen for 3 seconds...

  • @twinturbostang
    @twinturbostang 28 дней назад

    Black Friday may be interesting this year!

  • @mcronfpv8736
    @mcronfpv8736 Месяц назад

    So happy with my v1 goggles with vista and wtfos… full hd osd, menus, no overheat, no bugs, small cameras so they are not exposed as much …. Compatibility with v1 DJI controller (modded with ag01 gimbals) means I have one less component and one less antenna to worry about

  • @conardcox
    @conardcox Месяц назад

    Great info again. Very interested to see how O4 ends up. Also, very happy that my G3 isn't a paper weight any more.

  • @DronePH-2024
    @DronePH-2024 Месяц назад +1

    I will get DJI goggles N3 to connect in my neo and Fpv thanks for this❤❤❤

  • @FPVwineUK
    @FPVwineUK Месяц назад +1

    As a Goggles V2 owner... Can't wait for a product I will be locked out from using 😒

  • @catbroh
    @catbroh Месяц назад +2

    DJI: fixes issue
    Mads: these release notes are rubbish 😂

  • @cristian_c
    @cristian_c Месяц назад

    There are photos with O4 already. Is a bit rounded at the corners and with external heatsink/design. And it has 2 antenna.

  • @TobiasEsche-z7j
    @TobiasEsche-z7j Месяц назад

    Dear mads, what kind of antenna have installed on your Nazgûl?

  • @kevinlancaster3200
    @kevinlancaster3200 Месяц назад

    Thanks for the update Ian. Any guesses what Upgrades O4 will bring?

  • @jfwahl
    @jfwahl Месяц назад

    I had issues with the Goggles 3 and the Avata 2 when it was first released. I wonder if it was related?

  • @p4ulfat1
    @p4ulfat1 Месяц назад

    This will make sense as to why DJI web site is offering the o3 air unit for £160. Why arn't other uk vendors reducing the price ?

  • @matkoobad
    @matkoobad Месяц назад +1

    Ian you are the best 👌

  • @vertibirdfpv
    @vertibirdfpv Месяц назад

    If the N3 are O3 compatible out of the gate I’m going to be so happy

  • @Anadrolus
    @Anadrolus Месяц назад

    It would be so great to have a one inch sensor for the 05 like the Pocket 3... I'd be happy already if we get the 1/3" sensor of the Avata 2.

  • @UnmannedSky
    @UnmannedSky Месяц назад

    What are the chances or a dji tinywhoop vtx option?

  • @anthonymetayer8832
    @anthonymetayer8832 Месяц назад

    Hi, can we expect an update to use the avata 1 with the goggles 3?

  • @mcmediaandfilm
    @mcmediaandfilm Месяц назад

    Perfect timing ordere bob57 bnf to arrive next week to use goggles 3 cheers for your work ian

  • @focalpointvideo
    @focalpointvideo Месяц назад

    You are the man! Thanks for the update 🙏🏽

  • @SimenRomstad
    @SimenRomstad Месяц назад +1

    Im so happy for this update/patch but also very sad and angry on how DJI behave on this matter. Especially towards you who really is doing them a favor. They should be paying you for this.

  • @Timsmith0713
    @Timsmith0713 Месяц назад

    Do they double as vr goggles as well?

  • @burdfamfpv
    @burdfamfpv Месяц назад

    That picture of the 04 tho 😂

    • @MadRC
      @MadRC  Месяц назад +1

      I am an artist 🤣

    • @TheAnnouncerLive
      @TheAnnouncerLive Месяц назад

      Didn't some one else draw this though.....

  • @bigal1968ful
    @bigal1968ful 19 дней назад

    HELP NEEDED
    Hi Ian, I am in need of some assistance. I recently purchased a flyfish Volador, speedybee F405 V3 and the 03 air unit along with my goggles and controller 3. All put together fine. When I hooked it up to Betaflight, the motors set up fine, but the controller was nowhere to be seen. In the receiver tab the bar are all white. In the goggles, I am unable to select the button customization section or the rates.
    SBUS is selected where it needs to be, I have tried another different goggles and controllers 3 to eliminate them. my goggles and controller work and another drone tested last night.
    Do you have any idea what I have done wrong? Reagrds a very frustrated man, Alan

  • @xjet
    @xjet Месяц назад +2

    Use of the word "artist" is taking a few liberties with the language eh? 🙂

    • @MadRC
      @MadRC  Месяц назад +1

      Hay now 😁

  • @OKTOBER-fl6vb
    @OKTOBER-fl6vb Месяц назад +5

    I got a random disconnection today on firmware 1.00.0500

    • @trillfpv
      @trillfpv Месяц назад +1

      Same here, I'm convinced it's a firmware issue In the o3, I switched back to my g2 and had a disconnect. Downgraded the o3 firmware never had another disconnect. I was not surprised after 2 packs my goggles 3 disconnected 50 ft away from me.

    • @B3NB0R3R
      @B3NB0R3R Месяц назад

      Curious the v and amps of your fc Bec ?

  • @fpvkevlar8101
    @fpvkevlar8101 Месяц назад

    Set mine up again was flying goggles 2 after loosing a GoPro 11 mini FC T motor Fetec Alpha too sucked I also lost a 03 Air unit.

  • @notice_fpv
    @notice_fpv Месяц назад

    Is the artist that created the render Botgrinder?

  • @XYZ-FPV
    @XYZ-FPV Месяц назад +1

    i wish goggle v2 have OSD on recording dvr....
    🤣

  • @fizzulf8677
    @fizzulf8677 Месяц назад

    Runcam wifilink + Radxa zero 3w will be my new dji 04

  • @FSAFPV
    @FSAFPV Месяц назад

    Hi Mate .. could you do some more testing to see if this firmware update affects the O4 Avata 2? I had a weird issue today-started noticing jitter and lag while flying the Avata 2 with the G3 (after applied new G3 firmware). I was only about 30 meters away, not in LOS though. Never had this happen before.

  • @Jsvids85
    @Jsvids85 Месяц назад +3

    For my O3 and Goggles 3, twice I’ve taken off and the link was broken right away to the feed (it went blank). Absolutely still an issue, just take off somewhat soon after arming…ya’ll will see I bet lol😅. I’ve also experienced the micro disconnects while flying, I will say those connect back rather fast (noticeable like a bit of lag happened) but yes fast connection back. My solution has been to tap the throttle just slightly after arming, and then take off like normal (basically just being patient for a moment or 2 and giving it some stick inputs). Someone go test this as well and back me up 💪😎

    • @ChrisHarmon1
      @ChrisHarmon1 Месяц назад

      Meanwhile, I've had none, even flying until choppy. It makes me wonder if some are having manufacturing issues?

    • @Droneofsky
      @Droneofsky Месяц назад +1

      I also having the same issue. 😅

    • @DanielPeckham
      @DanielPeckham Месяц назад +1

      I've also experienced this issue even on the latest firmware

    • @Jsvids85
      @Jsvids85 Месяц назад +1

      Appreciate you guys confirming it’s not just me :). I’m use to a bunch of angry dji ppl denying it at first usually lol. I have not had this happen while mid air have you guys? Mine is always at takeoff only right now.

    • @Droneofsky
      @Droneofsky Месяц назад +1

      ​@Jsvids85 alot of people say DJI have fix it, I took pause ask myself if the 2 new 03 only quad is having issue😅 out of 9 batts tested on 2 03 quads. 1 freeze and 1 sudden disconnection.

  •  Месяц назад

    Jest juz aktualizacja do goggles 3 (.0500) naprawiajaca problem.

  • @cristian_c
    @cristian_c Месяц назад

    I was lucky with G3 with O3. Never lost the connection.

    •  Месяц назад

      a czy G3 masz z aktualizacjami?

  • @VogxelFPV
    @VogxelFPV Месяц назад +1

    DJI better remove the hard limit on O4, or someone needs to find a way because I really want the capability to go further. Also, theoretically, couldn't you remove the OSD telemetry from O3 so it does not know when it hits 23.4 km?

    • @MadRC
      @MadRC  Месяц назад +1

      No it's all done via packet timing. There is no way to remove the range restrictions on O3 and there likely never will be.

    • @mxracingunlimitedltd7784
      @mxracingunlimitedltd7784 Месяц назад

      @@MadRC Was there a reason DJI did this? I hadnt heard about this until now. What happens when you reach 23.4Km's? I guess any LR flight vids i saw over 30Km werent O3's then lol.
      Does the DJI Air Unit & Vista's have this "hard limit" also or does it use a different communication method that doesnt cause this? Also can you increase the Range of the AU/Vista with just power upgrades? Like an external RF Amplifier setup that some/one site sells. I think its a 2.5W bi-directional signal amplifier and it has a part that attaches to the DJI drones themselves, but it also supports the FPV Goggles V2 and the Air Unit/Vista it says. Just wondering if i would get a decent range increase..? I have the iflight dbi gain patch antennas CF panel & 2 stubby Omni's on my V2's now and they definitely helped a lot, especially on my Avata, its the most noticeable id say..

  • @Streetreaper89
    @Streetreaper89 Месяц назад +1

    Still a failed update Imo, ive tested this new update 1.00.0500 released on 10/16 24 . now if the air unit overheats just before or during take off, then the video will not come back on until disarmed and re armed. even if you power off goggles it must disarm to reconnect from overheat. great video mate

    • @Jsvids85
      @Jsvids85 Месяц назад +1

      I posted about this yesterday but thank you so much for putting more info behind it. I wasn’t catching that when it happened (air unit was overheating too). But absolutely I can replicate this over and over again. Appreciate you posting this info! 💪😎

    • @Streetreaper89
      @Streetreaper89 Месяц назад

      @Jsvids85 great to hear, hopefully that issue wont happen again, im going to be quicker at arming and getting that o3 up and moving since its the only one i use without a cooling fan.

  • @RckBtmFPV
    @RckBtmFPV Месяц назад

    Reminds me of one of my Maxims when I was a Software Developer: If you treat your users like idiots, you will be left with only idiot users.
    Funny enough, it took 4 years of me of being labeled (brilliant but) difficult in a couple of companies and one very real talk with a friend turned manager until it clicked for me: Idiots are at least 95% anyway, and that's not just users but also devs and management.
    Even IF they grasped what we talk about, nobody wants to do the extra work to cater our demographic, even though the power users are critical assets. The concept is above their comprehension.
    I haven't gone back to work for 1.5 years now, and I don't think I'll spend another day in a big company in the future.
    Anyway, discalimer, I'm venting for American companies. Having worked with Chinese teams, I'm sure reasons for the dynamic is VERY different, but still as damaging.

  • @18B_Porta-Poty_PTSD
    @18B_Porta-Poty_PTSD 13 дней назад

    Imagine if you had a million subscribers... Do you think they would listen to you then? LOL

  • @netwrkspider
    @netwrkspider Месяц назад

    Thanks for the information. ❤

  • @macualey
    @macualey Месяц назад

    why no chapter marks? :(

  • @hockeyrounds
    @hockeyrounds Месяц назад +1

    They aren't going to own it. I feel they chose not to involve you in the resolution, is because you would tell us the truth.

  • @Azimys_sight
    @Azimys_sight Месяц назад

    This update broke bind sound and ability to rebind with DJI neo. Bravo DJI!

  • @FlyZoneFpv
    @FlyZoneFpv Месяц назад

    Nice Ian thanks mate 🫶👊🏻

  • @MrWheezyE420
    @MrWheezyE420 Месяц назад

    I'm looking for some new goggles, was holding off on the G3's because of the O3 issue. Now they announce the N3's. Do you think it's worth holding out that bit longer to see what the N3's are like or just get the G3's now?

    • @doccock100
      @doccock100 Месяц назад +1

      g3 or goggles 2.. both oled with 2 screens. N3 won't be anywhere as premium, more like a box goggle.
      If you want cheap and cheerful then N3 by the looks of it, OLED then G3, the largest FOV then goggles V2 (but older and LCD)

    • @MrWheezyE420
      @MrWheezyE420 Месяц назад

      @@doccock100 Thanks mate! That was where i was leaning and didn't realise the new ones would be single screen. That's a hard pass for me then. I'll order the G3 as my local FPV seller has a deal on the G3s at the moment.

    • @snowman0129
      @snowman0129 Месяц назад

      ​@MrWheezyE420 been flying with my g3 for a couple weeks now. Beyond my expectations. Came from an old school analog box diy goggle with a rather large screen and was worried the g3 screen wouldn't be as immersive as my diys. The g3 provided an even bigger fov and the picture quality is unreal good. Range and penetration is fantastic with the 03 air unit. Very comfortable wearing them. I'd buy the g3 a hundred times over.

    • @doccock100
      @doccock100 Месяц назад

      @MrWheezyE420 I still love my original v1 Dji goggles and have quads i still fly with them.
      Each release of a new system, as amazing as it is, is still diminishing returns.
      High quality fpv NOW is better than slightly better fpv later.
      If money is tight, v1 dji fpv on the used market is cheaper than analogue.
      Money no objection g2 or g3

  • @Xeanok_official
    @Xeanok_official Месяц назад

    finally i can purchase it thank god

  • @Toksuri1
    @Toksuri1 Месяц назад

    I mean fair point and perhaps you played a key role in the g3 fix but I guess I see some reason in not taking advice from outside help that they didn't ask for? But if they did nice job to both parts! I like dji and you seem smart too. not sure I like what you said about them tho. Just happy it's fixed! Now I can build a faster drone than the avata 2 :D

    • @MadRC
      @MadRC  Месяц назад +1

      My complaints are over DJIs refusal to even discuss issues with me or the community and not even acknowledge them publicly. You are correct they do not have to work with me that is fine but it's their PR departments job to address issues like this and they continue to refuse to do so.
      DJIs release notes are frankly a joke and I will continue to highlight the fact they behave in the un consumer friendly manner in many ways.
      At the very least they can reply to fucking emails.

    • @Toksuri1
      @Toksuri1 Месяц назад

      @@MadRC haha yeah heard! I agree transparancy is key and it's so free for them if they just speak out. They should actually hire you that'd be a great move on their part

  • @DiraPictures
    @DiraPictures Месяц назад

    O3 dropped massive in price 170€ in DE, before 250€.

    • @Blue-FPV
      @Blue-FPV Месяц назад

      Where can you get it for 170€ in Europe? Please send me the link

  • @harvey6850
    @harvey6850 Месяц назад +1

    I love your channel and appreciate your content but I felt there was too much whining in this post about DJI not working with you. I'm sure that is disappointing for you, but that is not a deal breaker for me as I'll evaluate DJI based on their products, not whether they will acknowledge you.

    • @MadRC
      @MadRC  Месяц назад

      I'm sorry you don't approve. However my point is DJI don't even act professionally when provoded an opportunity to do so. The entire job of a public relations department is to deal with this kind of thing yet they don't.
      I'm sorry you don't like the comments on this however frankly I don't care.

    • @harry11374
      @harry11374 Месяц назад

      Because Mads Tech thinks he is the king of US fpv world .

  • @MlleVB
    @MlleVB Месяц назад

    You mean there will be avata 3?
    Damn i just bought avata 2 yesterday

  • @RockFPV
    @RockFPV Месяц назад

    The faulty update for the Goggles 3 and O3 should never have been published and it's somewhat a shame that it took more than 2 Months to fix it but...at least it's fixed now. I have the feeling that DJI is pushing too many Products in such a short time and that seems to be problematic with QC. The communication was as well very bad and needs improvement. The contacts that I had with DJI in the last few Weeks were completely on different level and satisfactory. From now on I will not be an early adopter anymore. Sady I sold my Goggles 2 as soon as the update came out....I will be more careful in the future for sure!

  • @neko-chan1882
    @neko-chan1882 Месяц назад

    I asked DJI for the beta, they said, you know what, wev will just give you the stable instead and they did 😂 haven't tested long range yet

    • @-exeCy-
      @-exeCy- Месяц назад

      Yes, and then you wake up.

    • @neko-chan1882
      @neko-chan1882 Месяц назад

      @@-exeCy- No. They actually released on the 16th. I'm actually flying it

  • @madladdan
    @madladdan Месяц назад

    Will o4 work with g2?

    • @MadRC
      @MadRC  Месяц назад +1

      We simply don't know. Technically DJI can add support like they did for Avata 2 however that's down to them. There will be limitations as well though.

    • @StealthFlightFPV
      @StealthFlightFPV Месяц назад

      What O4?

  • @jas-FPV
    @jas-FPV Месяц назад

    O4 comes with optional gimbal…. Change my mind 😂

  • @GeekBench92
    @GeekBench92 Месяц назад

    in my experience radio master is even worse... dji have actually helped me and got me what i needed but they are both not great... great video as always my friend!

  • @hellohogo
    @hellohogo Месяц назад

    please consider chapters

  • @bushcrafter6416
    @bushcrafter6416 Месяц назад

    I still fly 01 DJI air units and vistas.

  • @YourdailydoseofShorts-un5vi
    @YourdailydoseofShorts-un5vi Месяц назад

    Can they f*cking start building goggles without any openings in the top? Protection vs small water drops near waterfalls, if it snows or is about to start raining

  • @ivanpereira9820
    @ivanpereira9820 Месяц назад

    Neo not will compatible with integra 😢😢😢

  • @EdEditz
    @EdEditz Месяц назад

    Excellent news. I upgraded the firmware on my goggles rightaway.

  • @Raycinjaycin
    @Raycinjaycin Месяц назад

    Poor tuber gets his feelings hurt bc an industry giant doesn't answer to him directly 😂

  • @trillfpv
    @trillfpv Месяц назад

    Anyone else still having issues on the new firmware?

  • @Lost_FPV
    @Lost_FPV Месяц назад

    I guess we will see if DJI gets their import issues to the USA fixed before they release all this stuff. 😂

  • @FirdausZulfaa
    @FirdausZulfaa Месяц назад

    I nearly lost my quad with the latest Goggles 3 firmware.
    It seems they still haven’t fixed the issue where a fast throttle-up on takeoff can cause it to disconnect/black screen for a few seconds 🥲

  • @Kyokushin4
    @Kyokushin4 Месяц назад

    Its chineese company, and dont be surprised they completely don't care about you, your channel, and us. Communists have different standards than civilised worlds. It may look shiny from outside, but its red inside.

  • @aphinion
    @aphinion Месяц назад

    I'm so dissappointed in DJI bringing out 80% finished products, fixing them to 85% and then just abandon them completely... just to bring out a new 80%er a year later with at best alibi-compatibility. My O3 OSDs still freeze with my Goggles V2 making my best video quads always a challenge to use... with the Goggles 2 they never even seemed to work as good in the first place and now I'm learning that v3 couldn't reconnect on signal loss...
    I am really tempted to get an Amflow Ebike (the DJI founded brand) but the experience here makes me unable to trust a product of this company with my actual life. If they pull up the same shit in the bike industry they're gone faster then they came.

  • @mrkilroy9167
    @mrkilroy9167 Месяц назад

    So which is better goggles 3 or n3?

  • @3Blades
    @3Blades Месяц назад

    its a culture thing

  • @gadgetman404
    @gadgetman404 Месяц назад

    Why dont link work

    • @MadRC
      @MadRC  Месяц назад

      What link ?

  • @January_Cold
    @January_Cold Месяц назад

    Friends don't let friends buy DJI products.

    • @johnmajka5404
      @johnmajka5404 Месяц назад

      I've had nothing but excellent experiences with DJI, I own 8 DJI Drones & 3 sets of DJI Goggles, Goggles 3, Goggles V2, Goggles Integra, Mini 3 Pro, Mini 4 Pro, AIR 2S, AIR 3, Mavic 3 Pro, Avata 2, DJI FPV Drone, Neo. Dji has always fixed my issues & DJI care refresh replacement program is excellent. I have care refresh on 6 of my DJI Drones, & ive only had to use it once, but they were super fast in replacing my drone.

    • @January_Cold
      @January_Cold Месяц назад

      @@johnmajka5404 those products aren't for me either. They're overpriced and they don't listen to customer feedback. It's crazy that you gave them $10,000 lol.

  • @briandskinner
    @briandskinner Месяц назад

    While I understand that one would hope for a response from feedback provided to a company, your rant comes across as a bit too bitter. I get your frustration that, for some reason, they choose not to work with you, but that is their choice. I think on the customer service side of things, the average user who needs to contact DJI has had very positive experiences with them. Just my $0.02. Nice video and keep the content and updates coming!

    • @MadRC
      @MadRC  Месяц назад

      My complaints are over DJIs refusal to even discuss issues with me or the community and not even acknowledge them publicly. You are correct they do not have to work with me that is fine but it's their PR departments job to address issues like this and they continue to refuse to do so.
      DJIs release notes are frankly a joke and I will continue to highlight the fact they behave in the un consumer friendly manner in many ways.
      At the very least they can reply to fucking emails.

    • @briandskinner
      @briandskinner Месяц назад

      @@MadRC I agree with you on at least receiving some sort of reply or response after your email submission to them, but beyond a form letter/email "thanks and we got it" from a large company like DJI I wouldn't hold my breath. I have run much smaller companies than DJI, and I can tell you it was a huge chore for our customer service departments to actively keep up with questions, inquiries, thank yous, etc. I feel your pain though. Again, good video, keep up the great work, and I'm sure eventually companies like DJI will acknowledge your value and input and give you a more direct information exchange pipeline for the future.

  • @tomsop
    @tomsop Месяц назад

    I like DJI

  • @azad-11
    @azad-11 Месяц назад +2

    Thanks Ian.
    Youre so helpful. 🙏
    I can see why DJI ignore you, and that is a credit and compliment to you mate. 🙂
    DJI's poor comunications and treatment of anyone who calls them out is the typical Chinese (Face Culture)
    They are a shame culture and not a guilt culture.
    If they don't get caught out doing something wrong they basically sweep it under the carpet and it never happened.
    If they do get caught out on an error, and/or called out on something they clearly have done wrong they lose face, so they pretend nothing happened.
    Basically it's a full of shite part of their culture. 🤔🤣

  • @Steven-0121
    @Steven-0121 Месяц назад

    its hit and miss with customer service

  • @_DigitalFalcon_
    @_DigitalFalcon_ Месяц назад

    lol. Can you for once just say something nice about DJI without having some backhanded retort? Care Refresh is unmatched in terms of coverage. It’s fast, reliable, and inexpensive. Have you ever worked with Autel? 6-8 months for a replacement or repair. DJI: 1-2 weeks. It sounds like you’re actually bitter about DJI not wanting to work with you on your channel.

    • @MadRC
      @MadRC  Месяц назад

      I say lots of good things about DJI. That's not to say they don't behave badly and don't get called out about it.

  • @maxsteal1982
    @maxsteal1982 Месяц назад +1

    It's clear to see that DJI customer service is doing the bare minimum by accepting a complaint and issuing no follow up. It shows immaturity as a company because they are not willing to acknowledge flaws in their products. The way DJI acts with its updates is testament as to why the US Government has trust issues. For a company that has been around for so long, their transparency is atrocious. If DJI doesn't wake up and smell the coffee and the US Government gets it's way, then it will only be a matter of time before a lot of other Governments follow suit.

  • @mitchellortega4942
    @mitchellortega4942 Месяц назад

    come on emperor,ha ha wtf thi mfr.....

  • @NunoFPV
    @NunoFPV Месяц назад

    Like 39

  • @tyrone1739
    @tyrone1739 Месяц назад +1

    Bud you make good content, but you cant complain that dji isn't jumping at the opportunity to send you beta anything or jumping to the opportunity to respond to, you've got 62k followers, they sell 20k drones per day, your just as irrelevant as the normal joe

    • @MadRC
      @MadRC  Месяц назад

      I can absolutely complain their PC department does not resolved to formal messages from me when they do to the average Joe. DJI eas handing out the beta like candy on DJI forum yet I was refused. A normal user asked after me was given it. Sorry but that's bs

  • @ricyjo
    @ricyjo Месяц назад +7

    you should remember: DJI doesn't owe you shit.

    • @raf3444
      @raf3444 Месяц назад +3

      They owe you as much as they promised when you purchased their products.

    • @xXlURMOMlXx
      @xXlURMOMlXx Месяц назад +1

      Boot sucker

  • @NaorFPV
    @NaorFPV Месяц назад

    Dji don't speak english

  • @harry11374
    @harry11374 Месяц назад

    Mads Tech, you are just a US fpv community self-claimed tech guy while DJI is a world wide leading drone technology company. Put it in another perspective, your relationship with DJI is just like you as a Windows user with Microsoft. You may report some bugs to Microsoft and Microsoft would come up with a fix in its monthly updates. This is exactly what DJI has done to come up with the solution. All companies software updates releases basically follow the same pattern wording expression ("fixed some known issues", from DJI, for example. Or no expression at all only"monthly updates", from Microsoft, for example), there is no company as I know that has to announce their indebtedness to a bug reporter for the software fix. Why do you think that what Microsoft wouldn't do but DJI should? Who do you think you are? DJI designated US COO? You complain about DJI "childish", actually you are the guy more like a spoiled crying baby in this regard.

    • @azad-11
      @azad-11 Месяц назад

      You are very funny.
      DJI constantly losing face. 🤭

    • @MadRC
      @MadRC  Месяц назад +2

      I'm not in the US Bellend.

    • @harry11374
      @harry11374 Месяц назад

      ​@@azad-11Then don't use DJI products. Why don't you give up DJI but cry for it? That's really funny 😂

    • @azad-11
      @azad-11 Месяц назад

      @@harry11374 No ones crying, and my DJI product is working fine.
      You completely miss the message that Ian has put out in this video.
      DJI losing face by bad communication to customers and non communication has nothing to do with crying by pointing that out. 🙂