Your patience is biased by your RUclips presence. Your initial experience with the printer was frustrating. Despite investing a significant amount of money, the printer struggled with basic tasks, leaving you quite disappointed. Over time, the results improved, although they still fall short of what you should expect. Nevertheless, you find solace in the fact that you are at least getting something out of it. However, I believe Prusa should be held more accountable for these issues. As a prominent player in the 3D printing industry, they can’t rely on their past reputation as a small, scrappy company. If this were a CNC milling machine, you would have returned it without hesitation.
I've gone back and forth, from "ugh, this thing is NOT ready" to "wow, I want one" seeing YGK3D's results... to now, "I dodged a bullet on this one." I want a tool changer 3D printer very badly, but... I think just watching you have to install a webcam and use Octoprint (gosh, I haven't used that thing in years) killed it for me. I'm over this printer... for this week. I am excited, though, for other companies to come out with tool changers...
"I've only ever spent more in my life on things like houses and cars." Ouch...no XL for me. Perfectly happy with my X1C and old MK3s+ which I'm looking to offload since it prints at a snails pace compared to my Bambu. Thanks for these videos!
There are a lot of 3d printer manufacturers that rely on the community to fine tune the end product, whether through printable or aftermarket mods, print profiles or even firmware modifications. This mentality seems to permeate the hobbiest level, and while that's fine at a sub €400 pricetag, when you get to the pro-am level (what I would consider over €1000) the product should do as advertised, with a proportional level of quality, repeatability and support. At the €5000 mark, well that's a league ahead of anything at the lower tiers, that's a lower end professional level tool. I understand it's a multi tool printer but you can buy 5 single head premium Bambu lab printers for what you paid. In hindsight, early adopters in this case should have gotten the "crowdfunded" price as you're field testing, fine tuning and working out bugs for your trouble. Not getting the premium end product, which is what was promised. Nozzles aren't a thank you for the hours you put in, a free tool head is, but in your case you've got 5. A dozen rolls of good quality filament for the ones you've used to fine tune is probably about the right amount of "thank you for helping us achieve our promise to you, a remaining a loyal customer and supporter of our products".
I have no idea how you didn’t get any noise improvements from the latest firmware alpha - it’s night and day better for me. You can toggle it on and off during a print to better compare the difference.
Ouch! I expect a certain amount of 'consumer engineering' on cheap printers. North of 3 grand, I expect an industrial-grade printer that is ready to go and will survive 24/7 printing, not a tinkering nightmare. The price should befit the experience!
Well, I think you've had good support because you're a youtuber, try and see if you can get anyone from prusa on video if you go through someone you don't know on youtube and you'll see it's not so rosy. I wanted to buy one to put my own heads on, but I can't get any specifications and I can't get access to the right people to talk to. I think Prusa is changing, they're pretending to be open by using youtubers, but closing all contact with technical people for everyone else. I'm glad it worked well for you, but as far as I'm concerned, they're blacklisted when it comes to dev machines.
Right, just build a Voron 2.4 r2, the latest siboor kit comes with Beacon for less than $1500 landed in Canada. Build the ECRF V2 for $200 and have what appears to be a MUCH better fully opensource printer.
For the price of those nozzles, i have an Ender 3 v2 with bed leveling that prints beautifully. I print useful things, not multi colored trinkets, but im not ashamed of that fact. Printing even larger trinkets does not entice me. Im all good on Mandelorian masks and giant benchy tugboats.
0.4mm is approximately 0.1257 square mm 0.6mm is approximately 0.2827 square mm Difference=0.2827mm −0.1257mm Difference = 0.157 0.6 is over double the mm3 area. To overcome gravity and stringing is going to be exponentially more difficult than that of a 0.4. especially at higher temperatures to increase flow. imagine a 0.8mm nozzle at 0.8mm is approximately 0.5027 square mm
Thanks for the fair and differentiate video. There are good and there are bad stuff. I hope that Prusa learned their lesson and will quality control their new releases in the future in a better way. The MK4 and XL are missing features (like an integrated camera, come on - esp cams are costing 5-10$ most, can't be THAT expensive to include them) and have underdeveloped software like their Prusa Link. I'm using it on my MK4 and its okay - but I had better experience with octo print on my mk3s+ years ago.
See, the thing is, Prusa has been like this for years. Its just a bigger problem now because this thing costs 10 printers worth and operates less well out of the box.
Tbh with the currently shipped 0.4 versions this is not true ... Mine came a month ago, and it just works well... My main use case is PLA+petg supports, which is only possible on this printer ... You couldn't do that properly on a X1C for example... I don't have any of the problems he describes, my printer is 95% stock but I now have nozzle brushes in front of the parking position, but those are only necessary for foaming TPU in my opinion... Did most prints without. But for foaming TPU, which you never get not to ooze, it's good...
@@BeefIngot at high temp for PLA or low temp for petg perhaps... But then take foaming TPU as an example where you need a specific temperature... Or two materials further apart But not at proper temperature... And on the XL you have all the freedom minus the waste due to 💩
@@MichaelKasch You can have different filament temps. The temp differences between petg and pla isnt significant anyways. As for poop, not really an issue for most things given that youd just make the interface the support material. For TPU, definitely a real defficiency though for the AMS.
you should have accepted the new printer to look for manufacturing issues , if you got 2 defective printers (even if its not the same defective part) ,the prusha needs to step up their quality control
I really should try to ask for a refund for the nozzles that I had to buy. The 0.6 mm nozzles really are completely unusable. The new 6.0 alpha firmware made a massive difference for me in noise level on everything except the fastest solid infill moves.
I've never really been impressed with the hype around Prusa!!! Price seems overly excessive for the fiddlyness required to make them work!!! Quite happy right now with my Ender 6 CoreXY that is NOT a bed slinger and did Alex Kenis ball bearing trick for the Z-Axis which removes the vertical bounce slop of the stepper shaft coupling.
You are absolutely blowing the nozzle size situation out of proportion. It is a large printer, in order for print times to come down, nozzle size has to come up. I print large functional objects on my XL and wouldn't want a 0.4 nozzle, I have an MK4 and MK3 for detailed parts. So on the flip side, my 2nd XL will be arriving in a month and I'm going to have to swap out all the 0.4 nozzles to 0.6 am I going to complain? nope because I have to adjust the printer for my use case. I do agree with you that the slicer default settings weren't great and still need refinement, but it is functional as it is, I'm happy that they're taking community feedback to fix issues that would've taken longer to figure out had they waited to ship the printers. I'll challenge anyone to find a comparable printer for the same price or less...Hell even up to $20k you still wont find one.
They announced the switched to 0.4mm nozzles 6 days after I got my XL. Even with the 30% discount, having to buy them is not a way to keep good will with customers.
At this point Im convinced they dont care about goodwill with their customers. I bought a MK4 after having other Prusa printers and they sent me a lemon. The filament rapidly twists causing prints to fail after a couple hours unless you manually unwind the twist and it has massive heatbed issues every print I've done to warp beyond use. On top of those issues the print quality is complete garbage. It is so incredibly terrible that I couldn't pay people to take prints that come from that machine. To the point though, I have been FIGHTING Prusa for 7 MONTHS now to warranty the machine and they will not!! Its been a constant battle of them saying that it's better for them if they can identity the single source of the problem rather than sending me a new machine. I said I dont care whats better for you! I care that you sent me a trash machine 7 months ago and I paid the bill for it! Personally, I'll never do business with them again. They do enough right that they seem great on the surface but you go to forums and comment sections and you always hear stories of people getting screwed over by them.
Sure, but with a little research, one would find that this is actually a generous outcome from Prusa. Taking back promises, then acting like the good guys by giving customers what they paid for. Blaming customers for poor communications from the company... A discount to fix the high priced machine? At least that's a positive.
@@acmeamericanvideo Thats pretty absurd considering that negative reviews hurt channels more than help financially speaking. You are basically reverse engineering a reason to call him out that doesnt make sense in the real world. What you describe only makes sense when you become a mass misinformation and clickbait channel like LTT, not at as his scale or for his audience. I will agree that I would not even tentatively recommend them though.
@@acmeamericanvideo Geeze, you must be fun at parties. Let me break this down for you. 1. From what I understand, sponsors pay better and are more reliable than relying on the ad revenue you get from videos. Bad reviews can cost a channel money. 2. Drama does sell, but that isn't what this channel is about. It's a channel that, much like Maker's Muse, is built on showcasing 3d-printers as tools for solving problems. People come here for an informed opinion or to learn about CAD, engineering, and related topics. Basically, he's likely to lose viewers if he chases drama, and I would be one of them. Which leads me to... 3. Given that Michael has built a good chunk of his channel on trust and being honest, it would be damn stupid of him to throw it all away for a quick payday. Sure, he could probably make good for a video, maybe two, but after that his revenue will dry up. People aren't going to pay someone to push stuff if there's no audience, and given the kind of audience Michael has, he does have a long-term financial incentive to be open and honest about his struggles and his recommendations. Did he get great support? Yes. Was he offered a free printer after the XL turned out to be a dud? Also yes. Those things don't mean that he is trying to push a piece of crap on us. I haven't watched the video in its entirety yet, but I have watched his other videos on the XL. He's been nothing but honest, so trying to impute some ulterior motive to this smacks of jealousy and trollish behavior on your part.
When they revealed the XL I was very tempted, but given Prusa's track record I thought I'd probably wait for the inevitable XL Mk3S+ in a couple of years. Thanks to all the early adopters that will hopefully iron out all these issues in the meantime.
This, people act like the reputation Prusa has with the standard machines wasn't built up by over a decade of incremental improvements. This is the nature of 3d printing, you simply won't ever see new technology and capabilities with the reliability and consistency expected of established hardware/software. All the alternatives people point to are pre established designs that have significant development time behind them. In short, if reliability is your biggest concern, stay away from new technology.
@@DrewLSsix All the alternatives are pre established technology? There are like 5 other printers using load cells that dont have issues. There are companies that have launched first layers scans which havent negatively affected the experience even while not perfect. There are printer designs built more like desktop computers allowing for rigid core xy frames for far more affordable prices. There are companies that release new technology without massive defficiencies. It absolutely does not have to be 3d printing.
even them calling it "fully assembled" instead "mostly assembled" doesn't sit well with me. I've seen people who do 3D printing YT videos for a living say it took more than 3 hours to finish assembling the "fully assembled" printer. If it was less than 20 minutes to get it running, I can see calling it "fully assembled", but not multiple hours. I think the main reason people have said they bought prusa printers in the past it was because of "just working", and it being a trust worthy company. It doesn't seem like the XL offers either of those things. I am so glad I went with a Bambu. Maybe in a few years, they will make an XL without all the problems, that comes actually assembled, has a proper enclosure, and a camera in it like almost every modern descent printer not made by them. Reputations take a long time to build, but sometimes just a moment to fall apart. Before Bambu Labs, they could have gotten away with this, but not anymore. Now they are focusing a lot on schools and commercial clients. Makerbot did the same thing, and they are now pretty irrelevant in the consumer space. I wonder if prusa is going to follow suit.
I totally agree when you say, "I think the main reason people have said they bought prusa printers in the past it was because of "just working", and it being a trust worthy company. It doesn't seem like the XL offers either of those things." I would add to the scope of the statement though. Those are reasons I bought a MK3 and then jumped on a quick order for a MK4 but as you say, the days of "just working" and "trustworthy company" are over. The MK4 they sent me is a total lemon, riddled with issues that result in it not being able to produce useable prints at all!! I have been fighting with customer service for SEVEN MONTHS to get them to get them to warranty the machine and they will not!! Its been a constant battle of them saying that it's better for them if they can identity the single source of the problem and replace that rather than sending me a new machine. I said I dont care whats better for you! I care that you sent me a trash machine 7 months ago and I paid the bill for it! Personally, I'll never do business with them again. They do enough right that they seem great on the surface but you go to forums and comment sections and you always hear stories of people getting screwed over by them. I wish I would have been more vocal about it to friends and family earlier on so they could have shopped elsewhere. Im just waiting for their machines to have problems so I can talk to my therapist about it.
It reminds me of a company like Tesla. Be first to market with a good product that creates momentum. But rather than building on top of that and keep pushing development and cut pricing, they just stick with the same concept, while other companies are catching up and overtaking them. In panic they start to react with a similar concept that is already well established by other companies and fail at some basics.
but its a prusa, you dont pay for the quality you pay for the name and hype to be a proud owner of a joseph prusa printer if it were a creality for 1/5 the price he would have slashed it as the worst thing on the planet.
I would recommend a Bambu X1C, or the E with chamber heater, over a Prusa XL. I have a X1C and a Voron 2.4 with ercf but Bambu gives me less headaches. I know you will have a lot of waste with one nozzle multi material printing, but the XL is way too expensive for what it does.
this seems like a nightmare for anyone not extremely in the know about 3d printing. wish they could be more competitive with the likes of bambulab... a printer of this cost should just work out of the box, especially if you pay for the assembled model.
Just a reminder to everyone that you can get literally any other printer and THREE HUNDRED rolls of filament (more if getting a bulk deal) for the cost of an XL 5 Head. Please consider this before telling me about the savings the XL has on filament 'waste' as opposed to other filament swapping mechanisms. What does waste actually mean to you? Because for me, waste and savings are directly related to dollarydoos in the bank.
It's a valid point. If someone were to get one now, and were running a print farm or a similar operation of scale, the time/material savings may be worthwhile over time.
@@TeachingTech I can understand that to some degree, the XL is a good machine, but the reliability and redundancy of a small farm of P1S combos would probably still outweigh it in the long term as well (about 6 P1SC per XL)
You nailed it with the AAA video game analogy. This is simply too expensive and bug ridden for a product that's supposed to carry the prusa name. The amount of tinkering and trouble shooting you had to do would make even creality printers cringe. Bambu Lab really shook up the 3d printing landscape. All these other printer manufacturers really need to take note and try to be more competitive. I've been 3d printing for about 5 years now, and never has my experience gone as smoothly as it has with my A1 mini. Being "closed" isn't the boogeyman that a lot of 3d printing early adopters think it is, and being "open" doesn't always mean accessible to all.
I am halfway through this video and it is very clear that this printer's value is nowhere near the 5k price tag. I admire his patience. This clunker would have been a return to sender the first week for me.
As I said in the video, I would hope that most people have printers without troubles. But there are still too many people who have had trouble, and too many features being added well after release.
@@mehmeh533Doesn't change the fact that a lot of people did see major QC problems. "Well *I* didn't have an issue" is a meme of a bad response on tech forums for a reason. If someone assembling a Voron is expected to be able to align 4 Z-rails (not 2, 4, and there's no self-alignment - do it yourself to within about 0.05 degree deviation or suffer issues with a flying gantry), then I fully expect Prusa, with actual professional tools and engineers, to be able to put 2 linear rails on aligned to spec.
Exactly. That wobbing z screw is absolutely unacceptable for a 5000 dollar printer that was "professionally" assembled, that he paid more money for. Absolutely unexcusable.
@@TeachingTech I am taking a sterner tack with printing manufacturers these days. I think the 3d printing industry in general is too cavalier about the "out of the box" experience for their customers because they historically sold to hobbyists that were willing to hack on the printers to get them working. The market is moving to "normal consumers" and the industry (in many cases) has not realized that fact. It is hidebound.
As a Prusa XL owner, I think this was a very fair review. I still have some stringing/blobbing esp with PETG, but am hoping the new firmware and filament settings will get us squared away. I used to count on my mk3 to print reliably and I need that confidence back.
I had stringing issues on my MK4 and I changed the Z hop to ramping. Travel Lift: Lift height .2, max lift 1.5, ramp slope 1. This got rid of all my stringing issues.
Yip. My Mk4 had horrible stringing at first. Took a bit of simple tuning to clean up, but expected much better of the bat compared to previous experiences with MK3, and Mini. I also ditched the Prusa Nozzles, and went for the adapter, and standard E3D nozzles, cheaper, and don't require disassembly to change.
What a piece of junk! You’ve spent close to $10,000, if you consider what your time / labor are worth. And they blame the end user? “Dry your filament”. That’s hilarious. You could have fought many Bambu Labs machines for this money or an Ultimaker S5 with a material station (albeit only dual nozzles). If you’re an advanced user, sure, maybe this will eventually work. But for the masses wanting it to work out of the box, an epic fail. Avoid!
Just nope. Good on you for doing everything you did but this is insanely unacceptable. The bambu printers being so much cheaper and being plug and play with very minimal setup just trumps this product. Prusa living off its brand name. Interested to see how long these fixes last.
Too be honest, I have my XL for a month now, I cannot complain at all ... No stringing, no blobs, nothing... Except for one model everything I printed had combinations of multiple materials ... PLA+PETG (supports, or vice versa) mainly but also PLA+TPU ...
I have had problems with my 5 head XL, but am fortunate that I did not need prints right away. Got to spend the time and had help from Chris Riley to get most of the issues resolved. The software updates have been very helpful and I think we will see more soon
I disagree that phase stepping doesn't make things quieter. You can turn on and off the feature in the menu while printing to hear the difference. Phase stepping makes a massive noise improvement on everything but the fast moves. The stealth mode they mention in the release notes is for the mk4.
While I could say it is sad to see a company like Prusa Research going the way of Creality, they deserve it. They allowed themselves to be put in a situation where they had no choice but rush half-finished products to the market since they were so busy buying companies and technologies nobody asked nor cared for. If this printer had come out like this but was priced at half the price and with the clear indication that some features were still being worked on, people would complain but not to this amount. We're no longer in the era of the early Makerbot machines and people expect a printer which costs 5 grand to work out of the box. I'd rather have a Bambu X1e or X1C with 4 AMS modules instead. Sure, it isn't the new fangled 5 head new kid in town, but it works. Also, I don't agree Prusa's support is any better than anyone else's. It just happens that you receive better support because you are an RUclipsr with some reasonable audience size which could in theory give bad press to Prusa Research if you wanted to.
I've had many 3D printers including a Prusa i3 MK3 which I upgraded to MK3S and I never had any issues with. Now I got a Bambu Lab X3C and I've never looked back. Sold the Prusa printer as I didn't use it anymore. Sad to hear about the issues regarding XL. Maybe Prusa is being overtaken...
I share your wish for multi-nozzle size support. I'm hopeful to see this in an upcoming firmware and slicer update, but not holding my breath. And I totally agree with your discouragement of preordering another Prusa. The pre-order still took two years, and didn't prove to be a bargain in any way. This was my first Prusa order, and despite the anxiety of the wait and frustration of critical further development after delivery, Prusa still ranks highest in my book (so far). I do recommend that Prusa continue to develop the XL into perfection, while QUIETLY developing their next mind blowing release and to not open up to preorders until it's actually in production. Next wish (largely self serving, I'll admit), is that they expanded a manufacturing facility somewhere within the Americas in order to satisfy demand and lower shipping costs. Thanks, Michael, for another great video!
As a Prusa owner, I'm very disappointed in the release of the XL and how they've handled all the issues that have come up. We all should expect better, especially for a printer at that price, that isn't even enclosed. I hope Bambu does a large size, with multi-nozzle printing, so we can see what the competitors can do.
@@parsonk4041 Oh god. That is definitely not a good thing. Been laughing at all the videos of people taking the cybertruck off road and it getting stuck or breaking down. Absolutely hilarious. A pickup truck that can't pickup truck.
HONEST Review. This makes my #3rd PRUSA Printer purchase in 5 years. After waiting since Nov 21, 2021.. I finally received my August 22, 2024 full factory assembled Prusa XL 5 Tool head printer yesterday. I carefully took my time to properly follow all instructions to assemble and set up my printer to make sure the assembly was executed perfectly. All tests and All calibrations passed and were successfully completed the very 1st attempt. All showed green check marks and heated properly for all 5 heads. All filaments we’re also loaded 1st try to all 5 heads and extruded PLA in all five heads successfully the first attempt. My first test print was also perfect and flawless. I could not have been happier, and I was glad I took the extra time to make sure it was perfect. My second attempt was to print the PLA, PLA, Flex wrist CT scan model that comes on the flash drive with the printer, but my # 2 head suddenly gave an error message on the screen and the printer shut off and rebooted. The same error message appeared after booting that the thermistor or heat resistor wire has a problem and may be damaged? How, This was just a few minutes after all 5 heads had just heated and passed calibration tests and extruded PLA seamlessly. How is this possible? Nothing touched the printer. I stayed up trying to troubleshoot last night for two hours and spent another hour and a half this morning and an hour just now with support agents attempting to figure out how this went from functioning perfect and passing test to failing without the printer ever being touched, to an error? I spoke with 2 Prusa customer support agents who are unable to understand how to help me and make this right. This is very frustrating after 5 hours of careful assembly, I've lost 4-5 more hours trouble shooting the defective #2 Nextruder after it had just heated up and passed calibration. I asked PRUSA for help and support and tried to explain as friendly as possible that I can't waste any more time on this. I sent pictures and asked to please help me and make this right so I don't lose any more of my time on my brand new $5000 printer. Prusa's solution WAS NOT to overnight me 1 fully assembled Nextruder Replacement with a little store credit or to include a couple extra boxes of filament for the troubles I've had and loss of time on a brand new factory assembled unit, but instead they asked me to carry the burden and do all the work to spend another 2-3 hours 60 steps, disassembling the defective Nextruder, along with another perfectly working Nextruder and swap parts and reassemble to narrow down which part component is defective. And if that does not work, they want me to move on the dissembling both Nextruders again and swapping the next parts to check which adds another 2-3 hours. Keep in mind, I paid $500 extra for FULL factory assembled unit so I did not have to deal with issues or worry about each individual part or waste time making it look as clean as they can from the factory. I don't want to have the burden of not routing all wires and tucking lines back as perfect as they did because I am not as good as they are. Plus I'd have to recalibrate everything again afterwards. I'm a loyal Prusa customer for over 5 years, buy their Prusament filamnet regularly and have convinced my friends and others to purchase Prusa. Is their support satisfactory ? I feel this is not right and unacceptable. Am I off here to expect Prusa to replace the defective Nextruder with a new fully assembled unit like I originally paid for? It's business. I have to support my customers this way in my business, or I'll lose customers to my competitors who also offer this type of support. I'll remove this review once PRUSA steps up to the plate and takes ownership to make this right. Does this seem fair to deal with on a brand-new factory assembled unit or should PRUSA do the right thing here?
I have had similar issues with mine, and like you some have gotten better with the same fixes. Some still have yet to be fixed. I agree that for the money, I would absolutely not buy this printer, i love the idea of the multi-tool xl and hope prusa can perfect it, or if not them, then someone else. While it was easy to contact support and they tried to help with some of the issues, when they couldn't fix others instead of offering a repair or replace they just told me to wait for future software updates that will hopefully fix it. I'll admit i was a bit of a prusa fan boy before this endeavor, I am no longer...
You shouldn't apply loctite directly to screws when there's nearby plastic. Put a drop on a tray, then use a toothpick to put a drop on the screw. Loctite makes plastic brittle.
Sorry but IMHO this is a huge fail for Prusa, I'm glad you got it working great, and I love that Prusa is trying to address the waste during multi color prints, as I for one refuse to use a Bambu AMS due to the waste, but for $5k, this printer should not have required this level of mod/fixing
Good follow up, but I don't see how you could recommend this. For the price its just absurd to be putting up with Creality level tinkering. Maybe it doesn't hurt as much if you are famous enough to get a personal troubleshooter assigned from Prusa, but imagine what a regular customer would have to go through.
What on earth are you talking about? When was the last time I made a drama video about something like that. When was the last time I made a drama video about anything?
You are judging me on a hypothetical that hasn't happened. I never asked for a free printer, I never have. Don't pretend I have or will. I said I tentatively recommend it for those who want a lot of efficiency with multi extrusion printing. Somehow you are seeing a glowing endorsement in a significantly frank video.
"Support is the best thing Prusa has going for it right now." Talk about damning with faint praise. You would hope it would be the printers. At $2500, you could instead have FOUR of the BambuLabs A1 with filament AMS and still have money left over. And I would argue that despite being a bedslinger, the A1 STILL prints at a superior quality to the XL... It also seems clear from your experience that all of the old arguments about Prusa's superior build, reliability, service, and quality are no longer relevant. Prusa is shipping overpriced, underfeatured, unreliable printers at unjustifiable prices. I just can't see them lasting much longer - not as the benchmark of the industry, anyways.
This is what is wrong with the 3D printer industry. When you buy a product it should work OUT OF THE BOX... Imagine buying a car like this. You have to climb in the windows as the doors don't open, drill a hole in the boot to fill the petrol tank, rewire all the electrics, throw away all the wheels and buy a set that works, make a lever to rub against the back wheels as breaks, buy a new aftermarket engine and replace it, then eight months after getting your "new car" go for your first drive... This is less stuffing around than buying a 3D printer. Then you get your $8000 machine to make a $5 toy...
I would had accepted the new prusa just to compare. To be honest, the only thing this printer could do better than a Bambulab with AMS is print large models, other than that, this thing still needs a some what purge tower, lots of maintenance, lot😢of tinkering, lots of extra care, etc, for this price you can buy 5 bambulabs. It is not justified for me.
prusa is just playing catch-up it feels like. i was a die hard prusa fan but having good support doesnt cut it when im ALWAYS using them to get basic things printed. Bambu has my business for now and when they inevitably fall behind or piss me off, ill find another company thats doing it better. well over 1k hours on my x1c and have only swapped a nozzle sock...
This aligns pretty well with my experience on a 2 tool XL, and unfortunately it made me extremely weary of buying another prusa. For a couple of months I felt like I was just wasting materials feeding this thing filament, so much stringing, warping, and I was having horrible layer adhesion even with PLA on a textured plate. And as good as prusa support is, being told my filament isn't good quality or isn't dry enough just rubs me the wrong way. It's at least reliable after the firmware updates and I do trust prusa to fix things... eventually. I just don't like that I'm basically beta testing this stuff and still paying full price. Hell, even the extras they gave for pre-orders felt a little cheap, sure an extra build plate is nice but a single v6 adapter?? I had to buy a second one for my other extruder, if I had a 5 tool I would be out nearly $100 before I even get nozzles. Feels like BMW where every little extra has it's own up-charge on an already expensive product. The XL is a terrible value when other companies are including an enclosure, extra hotends, and a damn webcam for a cheaper price. I really hope prusa can improve quickly, there are clearly some very talented engineers because the XL is honestly a work of art hardware wise. A giant cantilevered gantry is no small feat to pull off, and when prints do work, the level of quality is astonishing. It's a damn shame this launch has been so messy, I hope they turn things around and support their customer base the same way we have supported them for years. A soft spot in the hearts of makers isn't going to keep them relevant forever.
How come I didn't have to do absolutely anything on my Bambu X1C? Even though I got a unit from a very early batch... I'm not a Bambu fanboy, but really, XL is not a product, not for a price tag and a wait line like this.
I didn't pick up whether you fixed the wobble on the Z axis lead screw or not. It didn't look arrow straight when you ran the bench test, so I'm assuming that you replaced it?
Spend ~175KG worth of filament extra on a printer to not waste filament.... hmmmmm. Something does not add up. This printer is just so stupid with that price tag. Hell, when has that not been the case with Prusa lmao
To me this is the downfall of a trusted printer brand. I am not saying Prusa will go bankrupt, but in the past Prusa printers could be recommended as the one that just works. That is no longer the case, trust has been broken, and without the "it just works" factor their prices are not justifiable. The Prusa XL sales will suffer as soon, as there is a tool changer alternative. I doubt Bambu will create one, but maybe some other company will step up to the plate. It should not be difficult to beat Prusas price tag.
Waste if time to watch video of so expensive junk .... When i want to print something at home for my hobby i never waste money for that garbage ... Ender, or Bamboo Lab is my best choice, and best result
Look I'm rooting for prusa but to having to do all that work on a printer of that price is completely unacceptable.. anyone who got a printer before now should get the new nozzle for one thing but they should really compensate all those early adopters. Prusa is not a tiny startup, they can't get away with stuff like this anymore. Theyre burning alot of good will treating they're customers like this
I’m a little confused as to why Prusa would release a half ass product like this. I mean they have an amazing reputation with the bed slinger printers without a doubt. How is this helping anyone to release a printer that is quite obviously not ready?? In my opinion this will do irreparable damage to their legendary reputation. Silly
If it takes an engineer that much to make it acceptable, it will never be acceptable to tge average hobbyist, so screw you, Prusa. Not wasting my time buying a Polish sub with screen doors and replacing the doors with watertight ones, either.
Glad I cancelled my preorder. I’m anxiously awaiting a Bambu XL model. My X1C has been flawless and is, by far, the most reliable and most used of my 10+ printers…. I have long been a Prusa fan, but they really need to figure out how to compete in the post-BambuLab era. I recently had to replace a hot-end in my Mk3s and was considering using it as an opportunity to upgrade to the Mk3.9 or 4, but given that I can buy a fully-assembled P1P for the same price, it just makes no sense.
What concerns me is you were pulling your hair out and your a legend so for me no thanks lol far too expensive for what it is but looks nice and well done
You shouldn't paid for that nozzle. I think they should have sent it to all the owners free of charge. I think Prusa should at least comp owners of the XL with some free filament credits in their store to offset the costs of wastage. I can't believe after all these years Prusa is still operating like a startup when it comes to a product that is supposed to be a flagship.
…and short of E3D’s Toolchanger and that one OS Design, the only Multi-Toolhead Printer. Also the Load Cell Thing, although utility of that vs a well calibrated printer is debatable. I do agree at the end of the day though they need to up the game a bit. Also maybe expand filament production / machine production?
@@ericlotze7724 "Also the Load Cell Thing, although utility of that vs a well calibrated printer is debatable." Strongly disagree. This ignores that calibrating a printer is a pain, and so features automating this are a big plus. You have to consider user experience.
@@BeefIngot i agree, I didn’t buy anything like an Ender 3 for this exact reason. I’m just being a devil’s advocate and saying *in theory* your PINDA / BL Touch / Inductive sensors and stuff *should* work about as well, although i think the Loadcell is one of the more novel methods.
@@yonallb reliability? Didn't you watch this video? Open source? Ok, if you would like to support that it's Ok but that's not an immediate advantage that translate's directly into better experience for the customers. Upgradability? Ok, that's fine, I just want my printer to print. Bambu Lab is closed source but there are aftermarket options already. Upgradability in the XL means expending more money on top of thousands just to make it work. The XL is not a success or a finished product.
Yes. I agree that Prusa should send early adopters (at least of the 5-tool units) who received 0.6mm the 0.4mm nozzles. We went through hassles to get this printing half-way decent.
If i ever get this printer, I’d probably use an adapter and 3rd party nozzles like the diamondback (unless the load cell could mess that up, then whatever the solid metal high abrasive resistant one was) Revo, and now Prusa’s proprietary nozzle standard are definitely something I’m not crazy about.
tbh the thing with the nozzles is that you now say that Prusa should have provided the 0.4mm Nozzels to the early buyers to bring it to the new spec and then there are other content creators that complaint that a printer that size (bsically evey printer 300x300x300mm³ and larger) should come with a 0.6mm Nozzle by default (and yes they even said it about the Prusa XL) so it's the classic case of "doesn't matter how you do it you do it wrong"
Not true at all. If you melt plastic enough and move the head fast enough always prefer smaller to larger for accuracy. The problem is the mechanism is overly clunky and not rigid enough to support those speeds. The other big problem is that in theory 0.6 should work, but clearly they didnt test it enough and work out the issues.
0.4 with IS has basically same speed than 0.6 on the XL ... The 0.6 nozzles have no benefits... The flow won't get bigger than on the 0.4 and thus not faster, only high flow nozzles could make a difference again...
@@MichaelKasch Comparing non is with is to me doesnt make much sense because why would one ever not use it? As for high flow, evert decent printer has some form of higher than what used to be standard flow nozzles.
Crazy that you needed to do all this on a 5000$+ machine, imagine buying a car and needing to tinker with it for so long just to get it to work. The end result is indeed very impressive and there's really nothing like it on the market. Prusa's pricing is disconnected to reality, I guess when Bambu comes up with something like that it would be much cheaper and probably will work out of the box.
DId you really recommend this printer ?! , It has so many issues and cost 4000$. There is even no enclosure , so it's great to print multicolor PLA Flowers & Fishes .
I would be so pissed if this were me. Like i just don't get the XL, i love the reduced wasted filament and time, but every thing else just seems like a nightmare. I also don't like at all the use of 3d printed parts on a $5000+ usd machine. It seems unnecessarily cheap. Great video as always!
I am glad you were honest and didnt accept a new print from prusa. I cant believe hey released such a horrible product. The owners are the beta testers its wild. Does prusa not have actual engineers just a bunch of weekend warriors they hired to do professional work?
As for loading very flexible filament, a technique I used to get past the side filament sensor is to push through a bit of PLA filament first to get the ball out of the way, then push in the flexible filament behind it.
In the USA it’s a *bit* less bad, but it’s still pretty major! Granted a HevORT or the OS Toolchanger Options won’t be ultra-cheap either (Probably a bit less expensive perhaps)
With prusa slicer I always had lots of issue with stringing and oozing on my 500x500 printer especially with a large nozzle. The only solution there is to be able to vary the filament retraction and prime length independently , and according to the length of travel. So I use cura with a plugin called "scalable extra prime" and a post processing script called "retract continue"
Appreciate your videos. Our XL is running pretty well at the time being. Stringing is definitely the major issue along with the long pre-print times to combat nozzle ooze. Other than that pretty satisfied. More frustrated with our MK4 prints being lower quality than our mk3s
Good to see that Prusa is stamping out the nagging bugs. The XL is waaay out of my price bracket but I appreciate the R&D they're putting into it and the potential for that to trickle down into more affordable and mainstream printers over the next few years.
Thanks so much for the info. I've been thinking to buy a XL with the 5 tool heads for long time with ups and downs depending on the info I was collecting along the time but I think today, after seeing your video, I made my decision NOT to buy. Echoing some other comments what I find more and more unacceptable is this idea that in the world of 3D printing companies can take the luxury to release half ready products and then expects end users to test/debug/find solitions. Let me say, coming from several experiences, that Prusa does this a lot... definitely too much... I would like to reaffirm a basic but very true concept of modern economy: in a commercial relation, the duty of the end customer buying a product or a service is to pay the requested price. That's ALL. The rest is up to the seller. I think we should all make an effort to establish this concept also in this sector. If something is not working as expected we should simply send it back! That's my opinion.
The prusa fanboys believe prusa can do no wrong, for years I struggled with failure after failure but when I would complain I would get criticized online. I am not saying that they haven't delivered good printers, but they have delivered bad ones too. I then moved to a flashforge and it worked so much better, then a K1 Max and it worked like a charm. I hate blind faith following of a brand and people spouting "facts" based on cult following of a brans. I see the same thing happening with Bamboo labs. So many people turning a blind eye towards how much plastic is wasted with AMS, when you bring this up, you get attacked
@jothain mk2, then upgraded to 2.5. It was an OK printer, probably much better than other printers of the time. But changing a hotend due to plastic blob involved excessive disassembly. It also had a nasty habbit of grinding fillament even after installing a fresh nozzle and adjusting tension as per instructions. Flexible plate developed corrosion. Mostly it was the pain of doing minor maintenance where extensive disassembly and rewiring was needed. Drove me nuts. All they had to do was have disconnectable plugs near the hot end so you dont have to redo the entire wiring loom every time a print went wrong and caused a blob that damaged the termister. Also, changing nozzles was hard because you had to do it hot and to fit a spanner in there while avoiding the cables in a rather narrow space otherwise heat block would just spin around.
Your patience is biased by your RUclips presence. Your initial experience with the printer was frustrating. Despite investing a significant amount of money, the printer struggled with basic tasks, leaving you quite disappointed. Over time, the results improved, although they still fall short of what you should expect. Nevertheless, you find solace in the fact that you are at least getting something out of it. However, I believe Prusa should be held more accountable for these issues. As a prominent player in the 3D printing industry, they can’t rely on their past reputation as a small, scrappy company. If this were a CNC milling machine, you would have returned it without hesitation.
Thanks for reviewing this one mate. Looks like I'll be waiting for Bambu's XL printer.
I've gone back and forth, from "ugh, this thing is NOT ready" to "wow, I want one" seeing YGK3D's results... to now, "I dodged a bullet on this one." I want a tool changer 3D printer very badly, but... I think just watching you have to install a webcam and use Octoprint (gosh, I haven't used that thing in years) killed it for me. I'm over this printer... for this week.
I am excited, though, for other companies to come out with tool changers...
A RUclipsr that buys the product and gives honest review. That’s rare. You’ve earned a subscriber. Keep up the good work
"I've only ever spent more in my life on things like houses and cars." Ouch...no XL for me. Perfectly happy with my X1C and old MK3s+ which I'm looking to offload since it prints at a snails pace compared to my Bambu. Thanks for these videos!
There are a lot of 3d printer manufacturers that rely on the community to fine tune the end product, whether through printable or aftermarket mods, print profiles or even firmware modifications. This mentality seems to permeate the hobbiest level, and while that's fine at a sub €400 pricetag, when you get to the pro-am level (what I would consider over €1000) the product should do as advertised, with a proportional level of quality, repeatability and support. At the €5000 mark, well that's a league ahead of anything at the lower tiers, that's a lower end professional level tool. I understand it's a multi tool printer but you can buy 5 single head premium Bambu lab printers for what you paid.
In hindsight, early adopters in this case should have gotten the "crowdfunded" price as you're field testing, fine tuning and working out bugs for your trouble. Not getting the premium end product, which is what was promised.
Nozzles aren't a thank you for the hours you put in, a free tool head is, but in your case you've got 5. A dozen rolls of good quality filament for the ones you've used to fine tune is probably about the right amount of "thank you for helping us achieve our promise to you, a remaining a loyal customer and supporter of our products".
I have no idea how you didn’t get any noise improvements from the latest firmware alpha - it’s night and day better for me. You can toggle it on and off during a print to better compare the difference.
Ouch! I expect a certain amount of 'consumer engineering' on cheap printers. North of 3 grand, I expect an industrial-grade printer that is ready to go and will survive 24/7 printing, not a tinkering nightmare. The price should befit the experience!
Well, I think you've had good support because you're a youtuber, try and see if you can get anyone from prusa on video if you go through someone you don't know on youtube and you'll see it's not so rosy.
I wanted to buy one to put my own heads on, but I can't get any specifications and I can't get access to the right people to talk to.
I think Prusa is changing, they're pretending to be open by using youtubers, but closing all contact with technical people for everyone else.
I'm glad it worked well for you, but as far as I'm concerned, they're blacklisted when it comes to dev machines.
For the money, maybe Prusa should test them before shipping? Just a thought.
Right, just build a Voron 2.4 r2, the latest siboor kit comes with Beacon for less than $1500 landed in Canada. Build the ECRF V2 for $200 and have what appears to be a MUCH better fully opensource printer.
its crazy to think that this makes the k1 issues look small
For the price of those nozzles, i have an Ender 3 v2 with bed leveling that prints beautifully. I print useful things, not multi colored trinkets, but im not ashamed of that fact. Printing even larger trinkets does not entice me. Im all good on Mandelorian masks and giant benchy tugboats.
0.4mm is approximately
0.1257 square mm
0.6mm is approximately
0.2827 square mm
Difference=0.2827mm −0.1257mm
Difference = 0.157
0.6 is over double the mm3 area. To overcome gravity and stringing is going to be exponentially more difficult than that of a 0.4. especially at higher temperatures to increase flow.
imagine a 0.8mm nozzle at 0.8mm is approximately 0.5027 square mm
Thanks for the fair and differentiate video. There are good and there are bad stuff. I hope that Prusa learned their lesson and will quality control their new releases in the future in a better way. The MK4 and XL are missing features (like an integrated camera, come on - esp cams are costing 5-10$ most, can't be THAT expensive to include them) and have underdeveloped software like their Prusa Link. I'm using it on my MK4 and its okay - but I had better experience with octo print on my mk3s+ years ago.
See, the thing is, Prusa has been like this for years. Its just a bigger problem now because this thing costs 10 printers worth and operates less well out of the box.
Tbh with the currently shipped 0.4 versions this is not true ... Mine came a month ago, and it just works well...
My main use case is PLA+petg supports, which is only possible on this printer ... You couldn't do that properly on a X1C for example...
I don't have any of the problems he describes, my printer is 95% stock but I now have nozzle brushes in front of the parking position, but those are only necessary for foaming TPU in my opinion... Did most prints without. But for foaming TPU, which you never get not to ooze, it's good...
@@MichaelKasch PLA with PETG supports is totally possible on the X1C.....
@@BeefIngot at high temp for PLA or low temp for petg perhaps...
But then take foaming TPU as an example where you need a specific temperature... Or two materials further apart
But not at proper temperature... And on the XL you have all the freedom minus the waste due to 💩
@@MichaelKasch You can have different filament temps. The temp differences between petg and pla isnt significant anyways.
As for poop, not really an issue for most things given that youd just make the interface the support material.
For TPU, definitely a real defficiency though for the AMS.
I always learn so much from your videos. Now I need a Prusa XL
Did we watch the same video?
you should have accepted the new printer to look for manufacturing issues , if you got 2 defective printers (even if its not the same defective part) ,the prusha needs to step up their quality control
Why Prusa left one side of this printer open? It reduces frame stiffness and slows it down.
And why they still use TMC2130 which are NRND?
I really should try to ask for a refund for the nozzles that I had to buy. The 0.6 mm nozzles really are completely unusable. The new 6.0 alpha firmware made a massive difference for me in noise level on everything except the fastest solid infill moves.
I've never really been impressed with the hype around Prusa!!! Price seems overly excessive for the fiddlyness required to make them work!!! Quite happy right now with my Ender 6 CoreXY that is NOT a bed slinger and did Alex Kenis ball bearing trick for the Z-Axis which removes the vertical bounce slop of the stepper shaft coupling.
You are absolutely blowing the nozzle size situation out of proportion. It is a large printer, in order for print times to come down, nozzle size has to come up. I print large functional objects on my XL and wouldn't want a 0.4 nozzle, I have an MK4 and MK3 for detailed parts. So on the flip side, my 2nd XL will be arriving in a month and I'm going to have to swap out all the 0.4 nozzles to 0.6 am I going to complain? nope because I have to adjust the printer for my use case.
I do agree with you that the slicer default settings weren't great and still need refinement, but it is functional as it is, I'm happy that they're taking community feedback to fix issues that would've taken longer to figure out had they waited to ship the printers. I'll challenge anyone to find a comparable printer for the same price or less...Hell even up to $20k you still wont find one.
I'm glad 0.6mm nozzles are working for you. But ultimately, the 0.4mm must be superior or they wouldn't have changed to them.
@@TeachingTech they changed them because the squeaky wheel gets the grease.
I wonder how many purge towers you could afford to waste for 8k
They announced the switched to 0.4mm nozzles 6 days after I got my XL.
Even with the 30% discount, having to buy them is not a way to keep good will with customers.
True, bambu gave all buyers for their anniversary 2 free filaments and during the A1 problems a 120$ voucher
At this point Im convinced they dont care about goodwill with their customers. I bought a MK4 after having other Prusa printers and they sent me a lemon. The filament rapidly twists causing prints to fail after a couple hours unless you manually unwind the twist and it has massive heatbed issues every print I've done to warp beyond use. On top of those issues the print quality is complete garbage. It is so incredibly terrible that I couldn't pay people to take prints that come from that machine. To the point though, I have been FIGHTING Prusa for 7 MONTHS now to warranty the machine and they will not!! Its been a constant battle of them saying that it's better for them if they can identity the single source of the problem rather than sending me a new machine. I said I dont care whats better for you! I care that you sent me a trash machine 7 months ago and I paid the bill for it! Personally, I'll never do business with them again. They do enough right that they seem great on the surface but you go to forums and comment sections and you always hear stories of people getting screwed over by them.
Sure, but with a little research, one would find that this is actually a generous outcome from Prusa.
Taking back promises, then acting like the good guys by giving customers what they paid for.
Blaming customers for poor communications from the company...
A discount to fix the high priced machine? At least that's a positive.
I would have just returned the printer at that point.. and bought a new one.. lol
I couldn't imagine spending 5000+ USD on a half finished project. I think you handled this as well as you could. Thanks for the info.
100%
And this is why I built a Voron and ERCF. I don't mind fiddling with a $1k setup, but for $5k I'd expect a perfect out of the box experience.
@@acmeamericanvideo He paid his own money for this printer.
@@acmeamericanvideo Thats pretty absurd considering that negative reviews hurt channels more than help financially speaking.
You are basically reverse engineering a reason to call him out that doesnt make sense in the real world.
What you describe only makes sense when you become a mass misinformation and clickbait channel like LTT, not at as his scale or for his audience.
I will agree that I would not even tentatively recommend them though.
@@acmeamericanvideo Geeze, you must be fun at parties. Let me break this down for you.
1. From what I understand, sponsors pay better and are more reliable than relying on the ad revenue you get from videos. Bad reviews can cost a channel money.
2. Drama does sell, but that isn't what this channel is about. It's a channel that, much like Maker's Muse, is built on showcasing 3d-printers as tools for solving problems. People come here for an informed opinion or to learn about CAD, engineering, and related topics. Basically, he's likely to lose viewers if he chases drama, and I would be one of them. Which leads me to...
3. Given that Michael has built a good chunk of his channel on trust and being honest, it would be damn stupid of him to throw it all away for a quick payday. Sure, he could probably make good for a video, maybe two, but after that his revenue will dry up. People aren't going to pay someone to push stuff if there's no audience, and given the kind of audience Michael has, he does have a long-term financial incentive to be open and honest about his struggles and his recommendations.
Did he get great support? Yes. Was he offered a free printer after the XL turned out to be a dud? Also yes. Those things don't mean that he is trying to push a piece of crap on us.
I haven't watched the video in its entirety yet, but I have watched his other videos on the XL. He's been nothing but honest, so trying to impute some ulterior motive to this smacks of jealousy and trollish behavior on your part.
I like the subtle humor, printing the Finding Nemo fish and orange sushi.
It was too subtle for me, I didn't even notice lol!
Fish aren't the same color inside
@propheteyebert7063 Wouldn't the flesh of the Finding Nemo fish (clown fish) be pink / off-white instead of orange?
When they revealed the XL I was very tempted, but given Prusa's track record I thought I'd probably wait for the inevitable XL Mk3S+ in a couple of years. Thanks to all the early adopters that will hopefully iron out all these issues in the meantime.
This, people act like the reputation Prusa has with the standard machines wasn't built up by over a decade of incremental improvements. This is the nature of 3d printing, you simply won't ever see new technology and capabilities with the reliability and consistency expected of established hardware/software. All the alternatives people point to are pre established designs that have significant development time behind them. In short, if reliability is your biggest concern, stay away from new technology.
@@DrewLSsix People want products these days. Prusa gives you a project for close to the cost of a small car.
@@DrewLSsix All the alternatives are pre established technology? There are like 5 other printers using load cells that dont have issues. There are companies that have launched first layers scans which havent negatively affected the experience even while not perfect. There are printer designs built more like desktop computers allowing for rigid core xy frames for far more affordable prices.
There are companies that release new technology without massive defficiencies.
It absolutely does not have to be 3d printing.
@@DrewLSsix ...are pre established designs BY PRUSA!! That's the most important part newcomers doesn't learn to appreciate
@@DrewLSsix Everybody just dreams of being a beta tester for a printer for 5k $
even them calling it "fully assembled" instead "mostly assembled" doesn't sit well with me. I've seen people who do 3D printing YT videos for a living say it took more than 3 hours to finish assembling the "fully assembled" printer. If it was less than 20 minutes to get it running, I can see calling it "fully assembled", but not multiple hours.
I think the main reason people have said they bought prusa printers in the past it was because of "just working", and it being a trust worthy company. It doesn't seem like the XL offers either of those things. I am so glad I went with a Bambu. Maybe in a few years, they will make an XL without all the problems, that comes actually assembled, has a proper enclosure, and a camera in it like almost every modern descent printer not made by them.
Reputations take a long time to build, but sometimes just a moment to fall apart.
Before Bambu Labs, they could have gotten away with this, but not anymore.
Now they are focusing a lot on schools and commercial clients. Makerbot did the same thing, and they are now pretty irrelevant in the consumer space. I wonder if prusa is going to follow suit.
I totally agree when you say, "I think the main reason people have said they bought prusa printers in the past it was because of "just working", and it being a trust worthy company. It doesn't seem like the XL offers either of those things." I would add to the scope of the statement though. Those are reasons I bought a MK3 and then jumped on a quick order for a MK4 but as you say, the days of "just working" and "trustworthy company" are over. The MK4 they sent me is a total lemon, riddled with issues that result in it not being able to produce useable prints at all!! I have been fighting with customer service for SEVEN MONTHS to get them to get them to warranty the machine and they will not!! Its been a constant battle of them saying that it's better for them if they can identity the single source of the problem and replace that rather than sending me a new machine. I said I dont care whats better for you! I care that you sent me a trash machine 7 months ago and I paid the bill for it! Personally, I'll never do business with them again. They do enough right that they seem great on the surface but you go to forums and comment sections and you always hear stories of people getting screwed over by them. I wish I would have been more vocal about it to friends and family earlier on so they could have shopped elsewhere. Im just waiting for their machines to have problems so I can talk to my therapist about it.
It reminds me of a company like Tesla. Be first to market with a good product that creates momentum. But rather than building on top of that and keep pushing development and cut pricing, they just stick with the same concept, while other companies are catching up and overtaking them. In panic they start to react with a similar concept that is already well established by other companies and fail at some basics.
I'm very frustrated, bambu labs has the printer I want... But I really, really, really hate walled garden bs...
i think its still unaccaptable to deliver such a bad product with that price tag.
And without enclosure.
but its a prusa, you dont pay for the quality you pay for the name and hype to be a proud owner of a joseph prusa printer
if it were a creality for 1/5 the price he would have slashed it as the worst thing on the planet.
So the Apple of 3D printers is living from past success and delivering shit like the real Apple? Who would guess…
8000 AUD of shit.
I would recommend a Bambu X1C, or the E with chamber heater, over a Prusa XL. I have a X1C and a Voron 2.4 with ercf but Bambu gives me less headaches.
I know you will have a lot of waste with one nozzle multi material printing, but the XL is way too expensive for what it does.
this seems like a nightmare for anyone not extremely in the know about 3d printing. wish they could be more competitive with the likes of bambulab... a printer of this cost should just work out of the box, especially if you pay for the assembled model.
Just a reminder to everyone that you can get literally any other printer and THREE HUNDRED rolls of filament (more if getting a bulk deal) for the cost of an XL 5 Head. Please consider this before telling me about the savings the XL has on filament 'waste' as opposed to other filament swapping mechanisms. What does waste actually mean to you? Because for me, waste and savings are directly related to dollarydoos in the bank.
It's a valid point. If someone were to get one now, and were running a print farm or a similar operation of scale, the time/material savings may be worthwhile over time.
@@TeachingTech I can understand that to some degree, the XL is a good machine, but the reliability and redundancy of a small farm of P1S combos would probably still outweigh it in the long term as well (about 6 P1SC per XL)
You nailed it with the AAA video game analogy. This is simply too expensive and bug ridden for a product that's supposed to carry the prusa name. The amount of tinkering and trouble shooting you had to do would make even creality printers cringe. Bambu Lab really shook up the 3d printing landscape. All these other printer manufacturers really need to take note and try to be more competitive. I've been 3d printing for about 5 years now, and never has my experience gone as smoothly as it has with my A1 mini. Being "closed" isn't the boogeyman that a lot of 3d printing early adopters think it is, and being "open" doesn't always mean accessible to all.
I am halfway through this video and it is very clear that this printer's value is nowhere near the 5k price tag. I admire his patience. This clunker would have been a return to sender the first week for me.
Funny my clunker is turning out awesome prints in great time. I print in PLA & PETG on a regular basis. It just works.
As I said in the video, I would hope that most people have printers without troubles. But there are still too many people who have had trouble, and too many features being added well after release.
@@mehmeh533Doesn't change the fact that a lot of people did see major QC problems. "Well *I* didn't have an issue" is a meme of a bad response on tech forums for a reason.
If someone assembling a Voron is expected to be able to align 4 Z-rails (not 2, 4, and there's no self-alignment - do it yourself to within about 0.05 degree deviation or suffer issues with a flying gantry), then I fully expect Prusa, with actual professional tools and engineers, to be able to put 2 linear rails on aligned to spec.
Exactly. That wobbing z screw is absolutely unacceptable for a 5000 dollar printer that was "professionally" assembled, that he paid more money for. Absolutely unexcusable.
@@TeachingTech I am taking a sterner tack with printing manufacturers these days. I think the 3d printing industry in general is too cavalier about the "out of the box" experience for their customers because they historically sold to hobbyists that were willing to hack on the printers to get them working. The market is moving to "normal consumers" and the industry (in many cases) has not realized that fact. It is hidebound.
As a Prusa XL owner, I think this was a very fair review. I still have some stringing/blobbing esp with PETG, but am hoping the new firmware and filament settings will get us squared away. I used to count on my mk3 to print reliably and I need that confidence back.
I had stringing issues on my MK4 and I changed the Z hop to ramping. Travel Lift: Lift height .2, max lift 1.5, ramp slope 1. This got rid of all my stringing issues.
Ramping is enabled by default if you are using latest PrusaSlicer.
Weird, my MK$ has been flawless - way better with stringing than the Mk3.
Yip. My Mk4 had horrible stringing at first. Took a bit of simple tuning to clean up, but expected much better of the bat compared to previous experiences with MK3, and Mini. I also ditched the Prusa Nozzles, and went for the adapter, and standard E3D nozzles, cheaper, and don't require disassembly to change.
@@HackMonkey I’m waiting till I clog my nozzle to make the switch
What a piece of junk! You’ve spent close to $10,000, if you consider what your time / labor are worth. And they blame the end user? “Dry your filament”. That’s hilarious. You could have fought many Bambu Labs machines for this money or an Ultimaker S5 with a material station (albeit only dual nozzles). If you’re an advanced user, sure, maybe this will eventually work. But for the masses wanting it to work out of the box, an epic fail. Avoid!
Just nope. Good on you for doing everything you did but this is insanely unacceptable. The bambu printers being so much cheaper and being plug and play with very minimal setup just trumps this product. Prusa living off its brand name. Interested to see how long these fixes last.
Too be honest, I have my XL for a month now, I cannot complain at all ...
No stringing, no blobs, nothing...
Except for one model everything I printed had combinations of multiple materials ... PLA+PETG (supports, or vice versa) mainly but also PLA+TPU ...
funny that the a1 mini could do the fish out of the box with the ams for a 8th of the price 😂
I have had problems with my 5 head XL, but am fortunate that I did not need prints right away. Got to spend the time and had help from Chris Riley to get most of the issues resolved. The software updates have been very helpful and I think we will see more soon
UGLY printer a neptune 4 can do better (cooling, firmware, consistency , UI , etc and its 250 dollars 😂)
I disagree that phase stepping doesn't make things quieter. You can turn on and off the feature in the menu while printing to hear the difference. Phase stepping makes a massive noise improvement on everything but the fast moves. The stealth mode they mention in the release notes is for the mk4.
While I could say it is sad to see a company like Prusa Research going the way of Creality, they deserve it. They allowed themselves to be put in a situation where they had no choice but rush half-finished products to the market since they were so busy buying companies and technologies nobody asked nor cared for. If this printer had come out like this but was priced at half the price and with the clear indication that some features were still being worked on, people would complain but not to this amount. We're no longer in the era of the early Makerbot machines and people expect a printer which costs 5 grand to work out of the box. I'd rather have a Bambu X1e or X1C with 4 AMS modules instead. Sure, it isn't the new fangled 5 head new kid in town, but it works. Also, I don't agree Prusa's support is any better than anyone else's. It just happens that you receive better support because you are an RUclipsr with some reasonable audience size which could in theory give bad press to Prusa Research if you wanted to.
I've had many 3D printers including a Prusa i3 MK3 which I upgraded to MK3S and I never had any issues with. Now I got a Bambu Lab X3C and I've never looked back. Sold the Prusa printer as I didn't use it anymore. Sad to hear about the issues regarding XL. Maybe Prusa is being overtaken...
I share your wish for multi-nozzle size support. I'm hopeful to see this in an upcoming firmware and slicer update, but not holding my breath. And I totally agree with your discouragement of preordering another Prusa. The pre-order still took two years, and didn't prove to be a bargain in any way. This was my first Prusa order, and despite the anxiety of the wait and frustration of critical further development after delivery, Prusa still ranks highest in my book (so far). I do recommend that Prusa continue to develop the XL into perfection, while QUIETLY developing their next mind blowing release and to not open up to preorders until it's actually in production. Next wish (largely self serving, I'll admit), is that they expanded a manufacturing facility somewhere within the Americas in order to satisfy demand and lower shipping costs. Thanks, Michael, for another great video!
As a Prusa owner, I'm very disappointed in the release of the XL and how they've handled all the issues that have come up.
We all should expect better, especially for a printer at that price, that isn't even enclosed.
I hope Bambu does a large size, with multi-nozzle printing, so we can see what the competitors can do.
Nah I hope Creality does lol
@@krollmond7544 Creality only knows how to copy lol.
It's the cybertruck of printers.
@@parsonk4041 Oh god. That is definitely not a good thing.
Been laughing at all the videos of people taking the cybertruck off road and it getting stuck or breaking down. Absolutely hilarious. A pickup truck that can't pickup truck.
@@krollmond7544 hell no, creality are useless in every way
HONEST Review. This makes my #3rd PRUSA Printer purchase in 5 years. After waiting since Nov 21, 2021.. I finally received my August 22, 2024 full factory assembled Prusa XL 5 Tool head printer yesterday. I carefully took my time to properly follow all instructions to assemble and set up my printer to make sure the assembly was executed perfectly. All tests and All calibrations passed and were successfully completed the very 1st attempt. All showed green check marks and heated properly for all 5 heads. All filaments we’re also loaded 1st try to all 5 heads and extruded PLA in all five heads successfully the first attempt. My first test print was also perfect and flawless. I could not have been happier, and I was glad I took the extra time to make sure it was perfect. My second attempt was to print the PLA, PLA, Flex wrist CT scan model that comes on the flash drive with the printer, but my # 2 head suddenly gave an error message on the screen and the printer shut off and rebooted. The same error message appeared after booting that the thermistor or heat resistor wire has a problem and may be damaged? How, This was just a few minutes after all 5 heads had just heated and passed calibration tests and extruded PLA seamlessly. How is this possible? Nothing touched the printer. I stayed up trying to troubleshoot last night for two hours and spent another hour and a half this morning and an hour just now with support agents attempting to figure out how this went from functioning perfect and passing test to failing without the printer ever being touched, to an error? I spoke with 2 Prusa customer support agents who are unable to understand how to help me and make this right. This is very frustrating after 5 hours of careful assembly, I've lost 4-5 more hours trouble shooting the defective #2 Nextruder after it had just heated up and passed calibration. I asked PRUSA for help and support and tried to explain as friendly as possible that I can't waste any more time on this. I sent pictures and asked to please help me and make this right so I don't lose any more of my time on my brand new $5000 printer. Prusa's solution WAS NOT to overnight me 1 fully assembled Nextruder Replacement with a little store credit or to include a couple extra boxes of filament for the troubles I've had and loss of time on a brand new factory assembled unit, but instead they asked me to carry the burden and do all the work to spend another 2-3 hours 60 steps, disassembling the defective Nextruder, along with another perfectly working Nextruder and swap parts and reassemble to narrow down which part component is defective. And if that does not work, they want me to move on the dissembling both Nextruders again and swapping the next parts to check which adds another 2-3 hours. Keep in mind, I paid $500 extra for FULL factory assembled unit so I did not have to deal with issues or worry about each individual part or waste time making it look as clean as they can from the factory. I don't want to have the burden of not routing all wires and tucking lines back as perfect as they did because I am not as good as they are. Plus I'd have to recalibrate everything again afterwards. I'm a loyal Prusa customer for over 5 years, buy their Prusament filamnet regularly and have convinced my friends and others to purchase Prusa. Is their support satisfactory ? I feel this is not right and unacceptable. Am I off here to expect Prusa to replace the defective Nextruder with a new fully assembled unit like I originally paid for? It's business. I have to support my customers this way in my business, or I'll lose customers to my competitors who also offer this type of support. I'll remove this review once PRUSA steps up to the plate and takes ownership to make this right. Does this seem fair to deal with on a brand-new factory assembled unit or should PRUSA do the right thing here?
I have had similar issues with mine, and like you some have gotten better with the same fixes. Some still have yet to be fixed. I agree that for the money, I would absolutely not buy this printer, i love the idea of the multi-tool xl and hope prusa can perfect it, or if not them, then someone else. While it was easy to contact support and they tried to help with some of the issues, when they couldn't fix others instead of offering a repair or replace they just told me to wait for future software updates that will hopefully fix it. I'll admit i was a bit of a prusa fan boy before this endeavor, I am no longer...
You shouldn't apply loctite directly to screws when there's nearby plastic. Put a drop on a tray, then use a toothpick to put a drop on the screw. Loctite makes plastic brittle.
Sorry but IMHO this is a huge fail for Prusa, I'm glad you got it working great, and I love that Prusa is trying to address the waste during multi color prints, as I for one refuse to use a Bambu AMS due to the waste, but for $5k, this printer should not have required this level of mod/fixing
Good follow up, but I don't see how you could recommend this. For the price its just absurd to be putting up with Creality level tinkering. Maybe it doesn't hurt as much if you are famous enough to get a personal troubleshooter assigned from Prusa, but imagine what a regular customer would have to go through.
What on earth are you talking about? When was the last time I made a drama video about something like that. When was the last time I made a drama video about anything?
You are judging me on a hypothetical that hasn't happened. I never asked for a free printer, I never have. Don't pretend I have or will. I said I tentatively recommend it for those who want a lot of efficiency with multi extrusion printing. Somehow you are seeing a glowing endorsement in a significantly frank video.
Of course you got decent help from them as a well known RUclipsr. If you were a nobody like me, you would not have. I speak from experience.
Holy crap this thing is almost 10k Canadian!... F that!
I am so happy I did not jump to buy the XL. Everyone has sub par print quality with it.
"Support is the best thing Prusa has going for it right now."
Talk about damning with faint praise. You would hope it would be the printers.
At $2500, you could instead have FOUR of the BambuLabs A1 with filament AMS and still have money left over. And I would argue that despite being a bedslinger, the A1 STILL prints at a superior quality to the XL...
It also seems clear from your experience that all of the old arguments about Prusa's superior build, reliability, service, and quality are no longer relevant.
Prusa is shipping overpriced, underfeatured, unreliable printers at unjustifiable prices. I just can't see them lasting much longer - not as the benchmark of the industry, anyways.
This is what is wrong with the 3D printer industry. When you buy a product it should work OUT OF THE BOX...
Imagine buying a car like this. You have to climb in the windows as the doors don't open, drill a hole in the boot to fill the petrol tank, rewire all the electrics, throw away all the wheels and buy a set that works, make a lever to rub against the back wheels as breaks, buy a new aftermarket engine and replace it, then eight months after getting your "new car" go for your first drive...
This is less stuffing around than buying a 3D printer. Then you get your $8000 machine to make a $5 toy...
I would had accepted the new prusa just to compare.
To be honest, the only thing this printer could do better than a Bambulab with AMS is print large models, other than that, this thing still needs a some what purge tower, lots of maintenance, lot😢of tinkering, lots of extra care, etc, for this price you can buy 5 bambulabs. It is not justified for me.
prusa is just playing catch-up it feels like. i was a die hard prusa fan but having good support doesnt cut it when im ALWAYS using them to get basic things printed. Bambu has my business for now and when they inevitably fall behind or piss me off, ill find another company thats doing it better. well over 1k hours on my x1c and have only swapped a nozzle sock...
This aligns pretty well with my experience on a 2 tool XL, and unfortunately it made me extremely weary of buying another prusa. For a couple of months I felt like I was just wasting materials feeding this thing filament, so much stringing, warping, and I was having horrible layer adhesion even with PLA on a textured plate. And as good as prusa support is, being told my filament isn't good quality or isn't dry enough just rubs me the wrong way.
It's at least reliable after the firmware updates and I do trust prusa to fix things... eventually. I just don't like that I'm basically beta testing this stuff and still paying full price. Hell, even the extras they gave for pre-orders felt a little cheap, sure an extra build plate is nice but a single v6 adapter?? I had to buy a second one for my other extruder, if I had a 5 tool I would be out nearly $100 before I even get nozzles. Feels like BMW where every little extra has it's own up-charge on an already expensive product. The XL is a terrible value when other companies are including an enclosure, extra hotends, and a damn webcam for a cheaper price.
I really hope prusa can improve quickly, there are clearly some very talented engineers because the XL is honestly a work of art hardware wise. A giant cantilevered gantry is no small feat to pull off, and when prints do work, the level of quality is astonishing. It's a damn shame this launch has been so messy, I hope they turn things around and support their customer base the same way we have supported them for years. A soft spot in the hearts of makers isn't going to keep them relevant forever.
How come I didn't have to do absolutely anything on my Bambu X1C? Even though I got a unit from a very early batch... I'm not a Bambu fanboy, but really, XL is not a product, not for a price tag and a wait line like this.
I didn't pick up whether you fixed the wobble on the Z axis lead screw or not. It didn't look arrow straight when you ran the bench test, so I'm assuming that you replaced it?
Spend ~175KG worth of filament extra on a printer to not waste filament.... hmmmmm. Something does not add up. This printer is just so stupid with that price tag. Hell, when has that not been the case with Prusa lmao
highly overpriced printer with low quality components and printed parts. As always with Prusa. Imho.
0.4mm nozzles on an "XL" printer that costs ~$5k and is clearly still in beta. smfh ....
To me this is the downfall of a trusted printer brand. I am not saying Prusa will go bankrupt, but in the past Prusa printers could be recommended as the one that just works. That is no longer the case, trust has been broken, and without the "it just works" factor their prices are not justifiable.
The Prusa XL sales will suffer as soon, as there is a tool changer alternative. I doubt Bambu will create one, but maybe some other company will step up to the plate. It should not be difficult to beat Prusas price tag.
Waste if time to watch video of so expensive junk ....
When i want to print something at home for my hobby i never waste money for that garbage ... Ender, or Bamboo Lab is my best choice, and best result
I find it funny how people rag on creality for sending out units that need tweaks for...$100-199 printers..
Look I'm rooting for prusa but to having to do all that work on a printer of that price is completely unacceptable.. anyone who got a printer before now should get the new nozzle for one thing but they should really compensate all those early adopters. Prusa is not a tiny startup, they can't get away with stuff like this anymore. Theyre burning alot of good will treating they're customers like this
I’m a little confused as to why Prusa would release a half ass product like this. I mean they have an amazing reputation with the bed slinger printers without a doubt. How is this helping anyone to release a printer that is quite obviously not ready?? In my opinion this will do irreparable damage to their legendary reputation. Silly
If it takes an engineer that much to make it acceptable, it will never be acceptable to tge average hobbyist, so screw you, Prusa. Not wasting my time buying a Polish sub with screen doors and replacing the doors with watertight ones, either.
The price of this thing is insane for how much of a school project it is
Glad I cancelled my preorder. I’m anxiously awaiting a Bambu XL model. My X1C has been flawless and is, by far, the most reliable and most used of my 10+ printers…. I have long been a Prusa fan, but they really need to figure out how to compete in the post-BambuLab era. I recently had to replace a hot-end in my Mk3s and was considering using it as an opportunity to upgrade to the Mk3.9 or 4, but given that I can buy a fully-assembled P1P for the same price, it just makes no sense.
What concerns me is you were pulling your hair out and your a legend so for me no thanks lol far too expensive for what it is but looks nice and well done
So you paid 5000 usd for a 3d printed 3d printer?
TFW this is coming from someone with an admitted "soft spot" for the manufacturer.... Yikes.
You shouldn't paid for that nozzle. I think they should have sent it to all the owners free of charge. I think Prusa should at least comp owners of the XL with some free filament credits in their store to offset the costs of wastage. I can't believe after all these years Prusa is still operating like a startup when it comes to a product that is supposed to be a flagship.
hard but fair, I do value your opinion, keep the good work
Lmao, i cant believe they think paying 5000$ but having you havebto fix everything.
Its one of the dumbest 3D printers on the market…for this price no!
I was a early adopter but canceled my order after one and a half year.
Your last phrase describes very accurately Prusa's current situation. Support is basically the only thing they have going for them right now
…and short of E3D’s Toolchanger and that one OS Design, the only Multi-Toolhead Printer. Also the Load Cell Thing, although utility of that vs a well calibrated printer is debatable.
I do agree at the end of the day though they need to up the game a bit. Also maybe expand filament production / machine production?
@@ericlotze7724 "Also the Load Cell Thing, although utility of that vs a well calibrated printer is debatable."
Strongly disagree. This ignores that calibrating a printer is a pain, and so features automating this are a big plus.
You have to consider user experience.
@@BeefIngot i agree, I didn’t buy anything like an Ender 3 for this exact reason.
I’m just being a devil’s advocate and saying *in theory* your PINDA / BL Touch / Inductive sensors and stuff *should* work about as well, although i think the Loadcell is one of the more novel methods.
Open source, great part availability/reliability/upgradeability. Those are what get me.
@@yonallb reliability? Didn't you watch this video? Open source? Ok, if you would like to support that it's Ok but that's not an immediate advantage that translate's directly into better experience for the customers. Upgradability? Ok, that's fine, I just want my printer to print. Bambu Lab is closed source but there are aftermarket options already. Upgradability in the XL means expending more money on top of thousands just to make it work. The XL is not a success or a finished product.
Why is a wipe tower needed with multiple extruders? I thought that would be a single nozzle multicolor printer only
Oozing is the excuse I have seen.
Yes. I agree that Prusa should send early adopters (at least of the 5-tool units) who received 0.6mm the 0.4mm nozzles. We went through hassles to get this printing half-way decent.
be careful with loctite and certain plastics as it can cause them to melt/deform.
2:25 yep.. that's how prusa gets ya.. never made sense to me buying any of his machines
If i ever get this printer, I’d probably use an adapter and 3rd party nozzles like the diamondback (unless the load cell could mess that up, then whatever the solid metal high abrasive resistant one was)
Revo, and now Prusa’s proprietary nozzle standard are definitely something I’m not crazy about.
@@ericlotze7724yeah, I tend to stay away from proprietary anything, but I won't lie bambu's nozzles look really cool..
tbh the thing with the nozzles is that you now say that Prusa should have provided the 0.4mm Nozzels to the early buyers to bring it to the new spec and then there are other content creators that complaint that a printer that size (bsically evey printer 300x300x300mm³ and larger) should come with a 0.6mm Nozzle by default (and yes they even said it about the Prusa XL)
so it's the classic case of "doesn't matter how you do it you do it wrong"
Not true at all.
If you melt plastic enough and move the head fast enough always prefer smaller to larger for accuracy.
The problem is the mechanism is overly clunky and not rigid enough to support those speeds.
The other big problem is that in theory 0.6 should work, but clearly they didnt test it enough and work out the issues.
0.4 with IS has basically same speed than 0.6 on the XL ... The 0.6 nozzles have no benefits... The flow won't get bigger than on the 0.4 and thus not faster, only high flow nozzles could make a difference again...
@@MichaelKasch Comparing non is with is to me doesnt make much sense because why would one ever not use it?
As for high flow, evert decent printer has some form of higher than what used to be standard flow nozzles.
I love prusa printers but this one really missed the mark
For that price and time investment you could have built two Voron 2.4's with multiple tool heads and still be under budget by like $1500 😢
Crazy that you needed to do all this on a 5000$+ machine, imagine buying a car and needing to tinker with it for so long just to get it to work.
The end result is indeed very impressive and there's really nothing like it on the market.
Prusa's pricing is disconnected to reality, I guess when Bambu comes up with something like that it would be much cheaper and probably will work out of the box.
I knew Prusa printers were expensive, but didn't know they were that expensive...
Keep in mind shipping and customs charges because I'm in Australia are a contributor. Still expensive though.
DId you really recommend this printer ?! , It has so many issues and cost 4000$. There is even no enclosure , so it's great to print multicolor PLA Flowers & Fishes .
Seems like a miss or a hit for some people. I was looking forward to buying it, but i'll wait until they fix the problems first.
I would be so pissed if this were me.
Like i just don't get the XL, i love the reduced wasted filament and time, but every thing else just seems like a nightmare.
I also don't like at all the use of 3d printed parts on a $5000+ usd machine. It seems unnecessarily cheap.
Great video as always!
I am glad you were honest and didnt accept a new print from prusa. I cant believe hey released such a horrible product. The owners are the beta testers its wild. Does prusa not have actual engineers just a bunch of weekend warriors they hired to do professional work?
As for loading very flexible filament, a technique I used to get past the side filament sensor is to push through a bit of PLA filament first to get the ball out of the way, then push in the flexible filament behind it.
I can't get passed the price!
In the USA it’s a *bit* less bad, but it’s still pretty major!
Granted a HevORT or the OS Toolchanger Options won’t be ultra-cheap either (Probably a bit less expensive perhaps)
It's Aussie dollars but yes. Think about all the parts you can buy for that money to build your own.
With prusa slicer I always had lots of issue with stringing and oozing on my 500x500 printer especially with a large nozzle. The only solution there is to be able to vary the filament retraction and prime length independently , and according to the length of travel. So I use cura with a plugin called "scalable extra prime" and a post processing script called "retract continue"
Appreciate your videos. Our XL is running pretty well at the time being. Stringing is definitely the major issue along with the long pre-print times to combat nozzle ooze. Other than that pretty satisfied. More frustrated with our MK4 prints being lower quality than our mk3s
prusa XL, not interested.
Good to see that Prusa is stamping out the nagging bugs. The XL is waaay out of my price bracket but I appreciate the R&D they're putting into it and the potential for that to trickle down into more affordable and mainstream printers over the next few years.
Thanks so much for the info. I've been thinking to buy a XL with the 5 tool heads for long time with ups and downs depending on the info I was collecting along the time but I think today, after seeing your video, I made my decision NOT to buy. Echoing some other comments what I find more and more unacceptable is this idea that in the world of 3D printing companies can take the luxury to release half ready products and then expects end users to test/debug/find solitions. Let me say, coming from several experiences, that Prusa does this a lot... definitely too much... I would like to reaffirm a basic but very true concept of modern economy: in a commercial relation, the duty of the end customer buying a product or a service is to pay the requested price. That's ALL. The rest is up to the seller. I think we should all make an effort to establish this concept also in this sector. If something is not working as expected we should simply send it back! That's my opinion.
The prusa fanboys believe prusa can do no wrong, for years I struggled with failure after failure but when I would complain I would get criticized online. I am not saying that they haven't delivered good printers, but they have delivered bad ones too. I then moved to a flashforge and it worked so much better, then a K1 Max and it worked like a charm. I hate blind faith following of a brand and people spouting "facts" based on cult following of a brans. I see the same thing happening with Bamboo labs. So many people turning a blind eye towards how much plastic is wasted with AMS, when you bring this up, you get attacked
What model you struggled with?
@jothain mk2, then upgraded to 2.5. It was an OK printer, probably much better than other printers of the time. But changing a hotend due to plastic blob involved excessive disassembly. It also had a nasty habbit of grinding fillament even after installing a fresh nozzle and adjusting tension as per instructions. Flexible plate developed corrosion. Mostly it was the pain of doing minor maintenance where extensive disassembly and rewiring was needed. Drove me nuts. All they had to do was have disconnectable plugs near the hot end so you dont have to redo the entire wiring loom every time a print went wrong and caused a blob that damaged the termister. Also, changing nozzles was hard because you had to do it hot and to fit a spanner in there while avoiding the cables in a rather narrow space otherwise heat block would just spin around.
@@Hilmi12 ok. I got into Prusa with Mk3 and had awesome time.