Beyond Processes & Technology: Placing People at the Heart of Transformation: BPM RealTalk Episode 6

In the sixth episode of BPM RealTalk, our host Mark Khabe engages in an enlightening discussion with Augusto Romero, a transformation leader with a wealth of experience spanning different industries. Augusto delves into the intricacies of implementing target operating models and emphasises the importance of empathy, co-creation, and mindset evolution in driving successful organisational change. He highlights the critical role of engaging employees at all levels, the necessity of a strong transformational story, diversity of ideas, and a focus on outcomes over activities to ensure the successful adoption of new processes and technologies. Through real-life examples and practical insights, Augusto illustrates how to navigate common pitfalls and achieve sustainable change by fostering a culture of collaboration and continuous improvement.
Tune in to learn how to integrate people, processes, and technology for sustainable change and organisational success.
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