Exploring BPM Lifecycle: The Significance of Phase 5 - Process Monitoring

In this instalment of our video series, ‘Exploring BPM Lifecycle,’ learn all about the fifth and final phase in the BPM Lifecycle: Process Monitoring.
BPM expert Mark Khabe takes us through the steps in the Process Monitoring phase, which is targeted at ensuring that benefits identified in the improvement phase have been realised in the redesigned process. The phase includes setting KPIs for monitoring process performance, ensuring the process is delivering on the promised value.
Mark asserts that in case the future state is not delivering on promise, process goes through the cycle of review, improve, implement, publish and monitor, until the value is realised.
This informative video series delves into the five phases in the BPM Lifecycle: Process Scoping, Process Review, Process Improvement, Process Implementation and Process Monitoring. Learn about each phase and its significance in the broader BPM lifecycle.
Missed the earlier videos? Learn about BPM Lifecycle Phase I through IV right here:
BPM Lifecycle Phase I: • Exploring BPM Lifecycl...
BPM Lifecycle Phase II: • Exploring BPM Lifecycl...
BPM Lifecycle Phase III: • Exploring BPM Lifecycl...
BPM Lifecycle Phase IV: • Exploring BPM Lifecycl...
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