Customer Journey Mapping Aligned to Business Strategy

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  • Опубликовано: 24 ноя 2024

Комментарии • 33

  • @ProfileRNP
    @ProfileRNP Год назад +3

    Dear Content Owner -
    Big "Thank You" for taking the time and putting the "effort", "energy" to bring the value in this industry via this video.
    Your video is highly enriching and bringing the passion with the depth to THRIVE ...
    ....

  • @kennzeichen990
    @kennzeichen990 2 года назад +6

    I love how you expand and connect the concepts of scalability, CX, biz arch...

  • @enesbatursungurtekin716
    @enesbatursungurtekin716 2 года назад +3

    very useful addition to service blueprint and service design

  • @theyde9380
    @theyde9380 2 года назад +1

    Never seen it connected like this before but it makes sense

  • @borasevim3914
    @borasevim3914 2 года назад +2

    one of your best youtube videos Jesper 👍👍

  • @No1Ringtones
    @No1Ringtones 2 года назад +2

    I learn much from your videos. thank you

  • @gameking9995
    @gameking9995 2 года назад +1

    I will try the service capability blueprint in my next project

  • @crushmusic9887
    @crushmusic9887 2 года назад +3

    Love your videos Jesper. Another pearl!

  • @enesgul978
    @enesgul978 2 года назад +2

    You did it again, another top video! 🙌🙌🙌

  • @thelettera9041
    @thelettera9041 2 года назад +3

    Really helpful and clear. Thank you

  • @starbones3097
    @starbones3097 2 года назад +2

    Thanks for another awesome video

  • @24robin33
    @24robin33 2 года назад +2

    Very interesting concept!

  • @mokettahamilton
    @mokettahamilton 2 года назад +1

    Thanks for the video! Very informative👍

  • @ayyldzteamhagy3425
    @ayyldzteamhagy3425 2 года назад +1

    cool concept man 😄

  • @bishavhans5297
    @bishavhans5297 2 года назад +2

    loved it

  • @АнастасияСоломаха-ф8р

    super useful, thank you!

  • @aquapan
    @aquapan 2 года назад +1

    this is excellent and clear bro : )

  • @majey666
    @majey666 Год назад +1

    Awesome!!!

  • @RegionalFoodCulture
    @RegionalFoodCulture Год назад +2

    Can you please share with a simpler example and complete the analysis

  • @sachacameron2050
    @sachacameron2050 2 года назад +1

    Do you offer business architecture training? This video was great

    • @JesperLowgren
      @JesperLowgren  2 года назад

      Thank you for your feedback Sasha! Sorry I don't offer training (or any other services). I just enjoy sharing my knowledge and hope it will help others 😁.

  • @Tony-l9j
    @Tony-l9j Год назад +1

    Please explain how this works in the government sector

    • @JesperLowgren
      @JesperLowgren  Год назад

      Hi, it works the same way in the government sector as it does in the commercial sector. The government needs capabilities to execute their service mandate, the only difference is that governments typically strive for non-financial outcomes.

    • @Tony-l9j
      @Tony-l9j Год назад

      @@JesperLowgren thanks

  • @mellisamlve
    @mellisamlve 2 года назад

    tq

  • @yutv5517
    @yutv5517 2 года назад +3

    you talk a lot about data i would like to see more data architecture and governance content