Customer Journey Mapping UX Masterclass, with Jaco van den Heever

[@CarylLeren]

Great video. I learned a lot.

[@zaracrowther9517]

Awesome video! I work in the digital marketing department at TKG (The Klyne Group) and this has given me ideas for our customer journey mapping to help our customers. Thanks so much!

[@ftmv5716]

Thanks for this. Happy to have found this channel too.

[@gavincarter3805]

This is good stuff. Thanks Jaco van den Heever and Jonathan Copeland

[@sunbun09]

ooof the audio quality

[@Atoom1990]

How hard is it to mute the people who are not speaking

[@mohammedsayed6239]

This is awesome thanks

[@Defense-of-Islam-and-Pakistan]

Can you drop book link here?

[@emiliobarbieri2166]

People in the audience could have gone on mute.

[@jasonpressler7111]

If you are going to eat chips mute your mic.

[@bapujoshi9558]

Not interactive..so boring to listen