Kristi, I really appreciate your step by step approach to CX. Taking the mystery out of how to build customer-first business is so helpful for everyone, especially those of us in professional services. We might replace the word "customer" with "client", but the steps are all so relevant!
The content is amazing and context next level. My new favorite go to as I help develop my customers journey. I really identify with Customer Objectives Review. This is what it’s all about. What are we aiming to achieve while keeping it dynamic.
Hi. Great presentation and materials. I am just starting a Customer Success function at a 3 year old startup, and I would love to get a copy of your slides/templates from this webinar. Thank you!
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Kristi, I really appreciate your step by step approach to CX. Taking the mystery out of how to build customer-first business is so helpful for everyone, especially those of us in professional services. We might replace the word "customer" with "client", but the steps are all so relevant!
This was the Best Presentation......Great Way of explaining.
The content is amazing and context next level. My new favorite go to as I help develop my customers journey. I really identify with Customer Objectives Review. This is what it’s all about. What are we aiming to achieve while keeping it dynamic.
Hi. Great presentation and materials. I am just starting a Customer Success function at a 3 year old startup, and I would love to get a copy of your slides/templates from this webinar. Thank you!
This is awesome
Excellent!! Thank You
Great stuff. Thanks
Can you share the PPT pls?
i with this vid have time stamps