Hope I don’t cause an even worse influx of customer service emails by this 😂 basically, if you placed an order you don’t have to do anything. We’re cranking to make it happen, just getting ahead of our potential issue!
Will never ask for a refund brother. You do too much for people and your follows to be worried about a late package. Keep on keepin on and hell yeah brother
The fact that you are getting ahead of it and letting everyone know BEFORE it becomes a problem is a major reason why I keep coming back. Things sometimes don't go as planned, stepping up and saying "hey, we messed up" or "this is the problem, here is how we fix it." Means you are doing right by your customers. So thanks for the great videos, products, and customer service! Keep up the good work Cleet! We'll see you guys again in Stafford next year!
Imagine how much better the country would be if our politicians were this up front and honest. What a utopia that'd be LOL! Hoping DOGE can take some notes from Ol' Cleet!
I blame you for being a little snow flake...upset over what cleetus does with his vehicles.....go get your own vehicles and start your own Channel...stop whinging about others progression
Cleetus, have your system prioritize the furthest away zones to go out first i.e. Seattle vs Atlanta if you want to maximize the percentage of deliveries by Christmas. The carriers run out of long-haul capacity before they run out of short hall capacity due to volume and weather. Based on 20 years of experience in the package shipping industry. Good luck.
That's nice of you and the team but I sincerley hope NOBODY emails in asking for a refund. I work in fulfillment of merch orders for the automotive aftermarket in Canada and its a shit show right now with the Canada Post Strike. The amount of people blissfully unaware of the Strike is insane. Kudos to you and the team for the hard work running the promo and giving it your all to get the orders out. But please (to all Customers) do not request a refund unless you're truly upset about it. Let's help that merch fulfillment team feel proud of the hard work they put in and get a nice bonus for the effort.
This is why we love ya Garrett. Just be honest always, even with bad news. It’s also(one reason) why I subbed to Steve’s channel. He F’d up, owned it, laughed about it. Real. Honest. Murica 🇺🇸
Hell yeah brother, us Hemi Brothers can wait for our stuff. Don't bog down Santa with all that Hemi gear. Good job getting in front of this, you run a first class operation!
Your good supporters completely understand how this works! Sometimes, issues like this can be hard to control, especially with how shipping goes these days, specially with USPS! Hope all the hard working Cleeter merch staff has a great Christmas!
You, my friend, are a great businessman! 99% of people just plain 'ol DGAF and just let things happen. I can think of at least two other YT personalities that I ordered stuff from and 3-4 weeks later, product, no e-mail, no nothing. When contacted, no response. When it came time to get my money back, took months for one, the other one I never got my money back, Mr. N, Guntuber and Lawyer. Keep up the great work, what comes around, goes around. One day, you will be in need and some other good person will step up and help you.
I got in on the 20% RUclips discount the day it came out. I got confirmation today that my order was out for delivery. Your merch team is killing it. I cannot imagine the amount of orders they are having to process.
I'm amazed that you just come and fess up. Good on you. Stuff happens, trying to hide it is not cool. Announcing you messed up and then telling me how you are working to fix it. Perfection! Good on you. BTW, I never, never, ever buy merchandize of any sort. That includes when I'm on vacation anywhere in the world. I've bought stuff from Cleetus McFarland and have been 100% impressed with the service and quality of the items. I'll be back.
Since you guys are also doing Vice Grip Garages merch as well and he was doing a giveaway away at the same time I can see why I ordered from Vice Grip on Cyber Monday and just got a shipping confirmation today! Keep up the good work team! I’m more than happy to wait!
Thanks for the heads up brother. All good, shit happens, don’t beat yourself up. Appreciate the honesty more than the product, no refunds needed. Hard work and good people will work out any kinks in any system, which you and your team have. Merry Christmas to you, your family and your team!
Special thanks to all those hard working folks who make it happen, warehouses and shipping operations get extremely busy this time of year and rarely get the thanks they deserve. Thank you all and Happy Holidays
If I do, I do, If I don't, I dont. It's all good brother. I'm sure a lot of us are ok with this there are tons of orders due to Christmas and your give away. Love all the shirts you have put out. I've got every shirt so far plus a piece of the FF. No worries here.
In times like now, it's so refreshing to see someone care so much, and anytime I've ordered it got here faster then Amazon prime. We need more people running businesses that care about the customers and small stuff.
It's not just you brother, I'm a T-shirt printer as well and our merch is backed up as well. Presses spinning all day to meet the demand of this year. Friday is our cut off, i'll be here all night and all day tomorrow to get everything on the truck in time.
Transparency goes a long way, good job on getting ahead of this and putting it out there that this may be a problem. Issues happen, but it's how a company deals with those issues that defines a company.
You really are an amazing human Garrett, a smart and humble business man and a wild man RUclips creator. You've gone from totes full of shirts in your garage to a colossal merchandising machine in just a handful of years and I couldn't be happier for you. Keep up the good work brother, the world needs good humans, and everyday you step up and raise the bar.
I wish there had been an option on the website to let them know if there were gift items, I ordered just to be in the giveaway and it doesn’t matter to me when my order arrives. That way they could have focused on someone else’s order that may be more time sensitive!
True legend going over and beyond to make it right. Cleet you are a man for the people and that is one of the many reasons your fans love you. Hope you, your team and family have a very merry Christmas.
Hell ya brother. Got my stuff 4 days after I ordered it. You guys always have great merch top quality. Always fits better than anyone else I order from. Thanks merch team!!! YOU GUYS ROCK!!!
Ty Cleet for the update. There's only so much you can anticipate and prep for, so hang in there. Side note: I'm stoked for my Grandpa shirt lol! but no rush from my end
In the past we have spilt the shifts and brought in a few temp workers from a local temp agency. Done correctly this works out good you can pretty much double your orders per day and run almost 24/7!
All good brother! Just happy to hear you are getting so much support for the awesome content you are putting out. To me Merch and PPV is worth every dime and any amount of time. Keep it up brother!
I've had nothing but great experiences buying any of your merch ( I literally have 18 of your t-shirts. ) I've emailed them about some posters I had ordered and they were nothing short of prompt and professional. They got me my signed poster to me faster than I expected. I'm sure your team will pull it off and get the orders out!
My order finally got here after 3 weeks. I'm still a happy camper but i'd be even happier if that 6 bolt steering wheel came back in stock very soon for my 88 IROC rebuild.. ;)
I was wondering what was up. I had ordered some CLP for my dad on the 2nd. (Not for xmas)And it hadn't shipped yet. It ships when it ships. Thanks for the transparency.
I havent bought any merch but i would never take a refund from cleet if i ordered skmethjng and ut came late, the real fans know cleet is a stand up guy and working as hard as he can and doing the best he can, and he is straight uo transparent if he has a problem, great guy
All good, sent an email to check on my order, received a follow up email the next day, received shipping confirmation the next day. Merry Christmas to the whole crew
I feel so bad! I sent an email asking if it shipped yet a week after order. I got my package quick while others have to wait! I will personally come pick up and deliver packages in mid Florida for y'all!
And this is just another reason I support you, the team, and the channel. Just out here being transparent about the situation and even offering refunds if people really want them. Hell yeah brother!
I can't even imagine what goes into trying to get everything out by a certain date.if you say you're doing your best that's all I need to hear and I hope that's acceptable to all.merry Christmas brother
We love you cleet. Good for you. What a man offering refunds. I think that may be extra but I get it if it was a Christmas item. People should know this time of year is hectic for shipping and most giveaways or even regulat websites say extended delivery expected during this time. Good work keep going we are behind you brother
Not worried about it brother, it gets here when it gets here. I ordered because I support what you guys are doing, and because I want that white f150 in my garage.
Bro as respectable and honest as youre being about this, if i had an order not show up i wouldnt ask for a refund. It takes ba**s to make a video like this and that deserves respect.
Cleet, I'm retired LEO and live in Lakeland, I'd be happy to swing by and deliver any orders that should be delivered between Sarasota and Polk county, I'll cover the gas, hit me up.
Hope I don’t cause an even worse influx of customer service emails by this 😂 basically, if you placed an order you don’t have to do anything. We’re cranking to make it happen, just getting ahead of our potential issue!
It’s all good brother. Shit I’m backed up too.
Will never ask for a refund brother. You do too much for people and your follows to be worried about a late package. Keep on keepin on and hell yeah brother
Should have gotten that cleet and squirrel express shipping 😂
The fact that you are getting ahead of it and letting everyone know BEFORE it becomes a problem is a major reason why I keep coming back. Things sometimes don't go as planned, stepping up and saying "hey, we messed up" or "this is the problem, here is how we fix it." Means you are doing right by your customers. So thanks for the great videos, products, and customer service! Keep up the good work Cleet! We'll see you guys again in Stafford next year!
Just put mine in the seat of my new red F150! Use it to hide the $10k from prying eyes... all good! 😂😂😂
If yall don’t make the deadline; Cleet has to do an entire video in a grinch costume
That seems like an appropriate "punishment". 😂
Bumping this because I think it's funny, and I want to see the Grinch do a fat burn out
I’d be willing to bet! He would in a heartbeat!!
@@MrPuddinJones cleet doing a burnout in a grinch costume. Oh yeah that for sure!
Agreed!!!
Transparency and communication is all a consumer wants. Great work as always.
in my service... I'll lean toward over-communicating rather than under-communicating. Multiple text messages throughout the time frame.
The man of transparency!
We need more like him
Could you imagine if more companies were as honest as this?!?! What a guy!!
Imagine how much better the country would be if our politicians were this up front and honest. What a utopia that'd be LOL! Hoping DOGE can take some notes from Ol' Cleet!
😂 you think he tell y'all everything
@@pressinpickle345just a business man trying to contain the damage. Wouldn’t have said anything if he didn’t promise a certain date.
Fire up Consuela and speedy deliver those things 😂😂
shit happens brother, we appreciate your honesty
This needs to be blamed on CJ Racecars for cutting up Mullet! lmao
You win the internet today for this amazing comment. Thanks for the laugh
nah its defintely JHDiesels fault lets be real.
@@codyrizo-patron7976 JH who?
I blame you for being a little snow flake...upset over what cleetus does with his vehicles.....go get your own vehicles and start your own Channel...stop whinging about others progression
@@BJ-Hunter513 Brother I'm sure he was joking, Calm down
100% honest. Thanks man.
i will NEVER accept a refund from you cleet, only so much you can do
Thanks for the warning! %5 ain't bad at all! Some big companies can't even say that
Need blankets as an option for those of us in the colder areas. Thank you for giving your all to make it on time.
Yessss!!!
Blankets and solid backed hats.
My canadian head doesn't do well with net backs lmao
This is upsetting news.. I'm going to need a red Whipple F150 as compensation.
The classic Cleetus pen clicks in the McFarland2 channel hit like a Marlboro😮💨everytime🤣
Not worried about it brother! Thank you for being awesome!
Cleet and Squirrel's overnight delivery.......You Buy, We Fly !!!
Goldenn🎉
Sounds like the merch team is getting a nice Christmas bonus!
Amen!
For sure 😂
Knowing Cleetus, they get one anyway. Dude looks after his people.
Cleetus, have your system prioritize the furthest away zones to go out first i.e. Seattle vs Atlanta if you want to maximize the percentage of deliveries by Christmas. The carriers run out of long-haul capacity before they run out of short hall capacity due to volume and weather. Based on 20 years of experience in the package shipping industry. Good luck.
@cleetusmcfarland
I am sure everyone is understanding. Thank you for the update good sir. We all live and learn.
Would love to see what the merch operation looks like now in a video. Im sure its came a long way from a small room in Jermey’s shop
No worries cleet. Y'all are busy. We understand stuff happens
You always overcome.... Thank you for the update.
That's nice of you and the team but I sincerley hope NOBODY emails in asking for a refund. I work in fulfillment of merch orders for the automotive aftermarket in Canada and its a shit show right now with the Canada Post Strike.
The amount of people blissfully unaware of the Strike is insane. Kudos to you and the team for the hard work running the promo and giving it your all to get the orders out.
But please (to all Customers) do not request a refund unless you're truly upset about it. Let's help that merch fulfillment team feel proud of the hard work they put in and get a nice bonus for the effort.
No worries Cleet. No refund needed.
Thank you Cleet for the heads up! Keep on doin it for Dale!!!
it happens brother. don't sweat it dude. we are all adults here we will eventually get it.
Thank you for always being so transparent cleet!
Shit happens. No worries here.a gift is a gift even if late.
You are the man full disclosure we appreciate you
Cleetus, you are the man brother!! I received my Straw Hat yesterday brother!! Thank you so much!! Merry Christmas!!!
I had an issue ordering and the team fixed the issue the same day. They do a great job!
This is why we love ya Garrett. Just be honest always, even with bad news. It’s also(one reason) why I subbed to Steve’s channel. He F’d up, owned it, laughed about it. Real. Honest. Murica 🇺🇸
Cleet, we all know that no one is buying JH swag and it is the source of the backup. 😂
Growing pains, brother. You give so much back. We ride with you.
Hell yeah brother, us Hemi Brothers can wait for our stuff. Don't bog down Santa with all that Hemi gear. Good job getting in front of this, you run a first class operation!
Your good supporters completely understand how this works! Sometimes, issues like this can be hard to control, especially with how shipping goes these days, specially with USPS! Hope all the hard working Cleeter merch staff has a great Christmas!
Thanks for the update. No worries. You guys always do an amazing job. Can’t wait for my merch.
You, my friend, are a great businessman! 99% of people just plain 'ol DGAF and just let things happen. I can think of at least two other YT personalities that I ordered stuff from and 3-4 weeks later, product, no e-mail, no nothing. When contacted, no response. When it came time to get my money back, took months for one, the other one I never got my money back, Mr. N, Guntuber and Lawyer. Keep up the great work, what comes around, goes around. One day, you will be in need and some other good person will step up and help you.
I got in on the 20% RUclips discount the day it came out. I got confirmation today that my order was out for delivery. Your merch team is killing it. I cannot imagine the amount of orders they are having to process.
Keeping us in the loop is always the best. You brother always do that and we appreciate it.
I'm amazed that you just come and fess up. Good on you. Stuff happens, trying to hide it is not cool. Announcing you messed up and then telling me how you are working to fix it. Perfection! Good on you.
BTW, I never, never, ever buy merchandize of any sort. That includes when I'm on vacation anywhere in the world. I've bought stuff from Cleetus McFarland and have been 100% impressed with the service and quality of the items. I'll be back.
We know you and your team will do everything you can. No worries on my end. Your team has always been amazing to me with all orders I've placed.
All the shipping companies are screwed up right now.
Since you guys are also doing Vice Grip Garages merch as well and he was doing a giveaway away at the same time I can see why I ordered from Vice Grip on Cyber Monday and just got a shipping confirmation today! Keep up the good work team! I’m more than happy to wait!
If only there was a way to efficiently say “here’s my order number, put it on the back burner”
Do the best you can. Thanks for the honesty, it's refreshing. Merry Christmas.
Thanks for the heads up brother. All good, shit happens, don’t beat yourself up. Appreciate the honesty more than the product, no refunds needed. Hard work and good people will work out any kinks in any system, which you and your team have. Merry Christmas to you, your family and your team!
Special thanks to all those hard working folks who make it happen, warehouses and shipping operations get extremely busy this time of year and rarely get the thanks they deserve. Thank you all and Happy Holidays
Honesty integrity and dedication is all I heard out of your mouth 💯
Thankfully I ordred my Dixxon flannels weeks ago. They're already wrapped 🎉
Transperacy is better then Honesty!! and Transperancy is shown. Its appreciated.
Brother I'm not worried at all. Whenever my stuff gets here it gets here. I'll enjoy it then . Totally understand the situation. Hell ya brother 🇺🇲💪💯
If I do, I do, If I don't, I dont. It's all good brother. I'm sure a lot of us are ok with this there are tons of orders due to Christmas and your give away. Love all the shirts you have put out. I've got every shirt so far plus a piece of the FF. No worries here.
There truly needs to be more people and companies/teams like this. What a guy!
no worries cleet, The sheer value of entertainment means you got all the lee way you need from me. your channel brightens my day with each new video.
In times like now, it's so refreshing to see someone care so much, and anytime I've ordered it got here faster then Amazon prime. We need more people running businesses that care about the customers and small stuff.
Cleetus we all know your a man amongst men. Merry Christmas brother. No worries ❤
THIS is one reason why i love cleetus honest & a man of his word.
It's not just you brother, I'm a T-shirt printer as well and our merch is backed up as well. Presses spinning all day to meet the demand of this year. Friday is our cut off, i'll be here all night and all day tomorrow to get everything on the truck in time.
Transparency goes a long way, good job on getting ahead of this and putting it out there that this may be a problem. Issues happen, but it's how a company deals with those issues that defines a company.
No biggy bro. Keep on keepin on! I am glad your business is successful and I thoroughly enjoy all the entertainment you provide!
You really are an amazing human Garrett, a smart and humble business man and a wild man RUclips creator. You've gone from totes full of shirts in your garage to a colossal merchandising machine in just a handful of years and I couldn't be happier for you. Keep up the good work brother, the world needs good humans, and everyday you step up and raise the bar.
Dude holds up on value for value! This is what America wants. Just transparency no more bull@itting!
I wish there had been an option on the website to let them know if there were gift items, I ordered just to be in the giveaway and it doesn’t matter to me when my order arrives. That way they could have focused on someone else’s order that may be more time sensitive!
These are just growing pains! Awesome service! Wish every company was transparent like this
True legend going over and beyond to make it right. Cleet you are a man for the people and that is one of the many reasons your fans love you.
Hope you, your team and family have a very merry Christmas.
Hell ya brother. Got my stuff 4 days after I ordered it. You guys always have great merch top quality. Always fits better than anyone else I order from. Thanks merch team!!! YOU GUYS ROCK!!!
You're a standup guy Cleeter for addressing this and getting ahead of potential issues.
It happens brother, appreciate the transparency
I Expect to see Cleetus sliding into my driveway in North Texas with my order before Christmas. LoL.
In Cleetus we trust!
The fact that you care enough to make this video is all most folks are gonna need, my guy.
Merry Christmas to you and all the merch elves..
Ty Cleet for the update. There's only so much you can anticipate and prep for, so hang in there. Side note: I'm stoked for my Grandpa shirt lol! but no rush from my end
We appreciate your transparency Cleet
Always love how you handle issues like this.
In the past we have spilt the shifts and brought in a few temp workers from a local temp agency.
Done correctly this works out good you can pretty much double your orders per day and run almost 24/7!
Cleetus my friend, no worries. LOL I will grab my items while picking up my new TURBO FORD 9 second F150.😊I am keeping it real in CT.
All good brother! Just happy to hear you are getting so much support for the awesome content you are putting out. To me Merch and PPV is worth every dime and any amount of time. Keep it up brother!
I've had nothing but great experiences buying any of your merch ( I literally have 18 of your t-shirts. ) I've emailed them about some posters I had ordered and they were nothing short of prompt and professional. They got me my signed poster to me faster than I expected. I'm sure your team will pull it off and get the orders out!
That's awesome, Cleet. Love the transparency.
My order finally got here after 3 weeks. I'm still a happy camper but i'd be even happier if that 6 bolt steering wheel came back in stock very soon for my 88 IROC rebuild.. ;)
I was wondering what was up. I had ordered some CLP for my dad on the 2nd. (Not for xmas)And it hadn't shipped yet. It ships when it ships. Thanks for the transparency.
I havent bought any merch but i would never take a refund from cleet if i ordered skmethjng and ut came late, the real fans know cleet is a stand up guy and working as hard as he can and doing the best he can, and he is straight uo transparent if he has a problem, great guy
All good, sent an email to check on my order, received a follow up email the next day, received shipping confirmation the next day. Merry Christmas to the whole crew
I got my order right before Thanksgiving. Had an issue with one of the items and the team handled it beautifully.
HEMI Brother… It’ll get here when it gets here!
Accountability is worth more than you can Imagine! Cleet you have my Vote!
I feel so bad! I sent an email asking if it shipped yet a week after order. I got my package quick while others have to wait! I will personally come pick up and deliver packages in mid Florida for y'all!
And this is just another reason I support you, the team, and the channel. Just out here being transparent about the situation and even offering refunds if people really want them. Hell yeah brother!
I think you and youre team are doing whatever you can to get it done and this video is proof of it 🎉
I can't even imagine what goes into trying to get everything out by a certain date.if you say you're doing your best that's all I need to hear and I hope that's acceptable to all.merry Christmas brother
I got my hat in the mail yesterday! Thank you for doing what you do. Merry Christmas to Cleet and the boys
Don’t care how long it takes to get mine. Just happy to support this awesome channel! Hell yeah brother!
We love you cleet. Good for you. What a man offering refunds. I think that may be extra but I get it if it was a Christmas item. People should know this time of year is hectic for shipping and most giveaways or even regulat websites say extended delivery expected during this time. Good work keep going we are behind you brother
Not worried about it brother, it gets here when it gets here. I ordered because I support what you guys are doing, and because I want that white f150 in my garage.
Bro as respectable and honest as youre being about this, if i had an order not show up i wouldnt ask for a refund. It takes ba**s to make a video like this and that deserves respect.
Cleet, I'm retired LEO and live in Lakeland, I'd be happy to swing by and deliver any orders that should be delivered between Sarasota and Polk county, I'll cover the gas, hit me up.
The transparency is absolutely unreal! Good guy Garett
Wow, money back is definitely going way above and beyond what you needed to do. Getting a gift a few days after Christmas is not the end of the world!
Hell yeah brother! Don't even stress about it! (None of yall better ask for a refund)
Sometimes things happen, Thanks for being transparent. I am happy to wait.