@@SpyderTracksThey're very overpriced laptops. And they're not even the best. Asus and Lenovo overtook them in premium flagships. Acer and HP overtook in mid to budget. Nobody buys Alienware anymore.
Old alienware have swapable gpu and ram, so they were more futureproof. This one has soldered everything, and also, it's heavy, so only cons remain... plus that cpu there should be i9 or 12+ cores ryzen. Also, design looks like dell no longer alienware. This is an expensive dell laptop. If you want something better looking, go buy anything else with the exception of MSI. MSI and Dell are only brands that make laptops that look like toys even when those machines cost 2000+. Other's branded gaming laptops look more like business machines, and I personally like that direction, and sales metrics show that I'm not alone...
Is that alienware's OG motto. IDK wtf this dude rambles too much about. Pretty much he said, I dont like the laptop, not the laptop itself is bad. Objectively speking, is bulky heavy and with a below aceptable screen, with not the top notch most cutting edge technology out there. All the other nonsense are thing HE doesn't like. Alienware has always been the wanna be Apple of the windows-gaming world.
Same with Dell in general, though apparently even their more recent monitor offerings are a bit crap from a number of reviews I've seen. They used to be my go to for colour accurate stuff with the UltraSharp range but they've been on the decline in the last few years.
Give all us a favor and don't buy an Alienware, nor a Dell product for that matter. It's time they learn. They deserve more of a downfall than Intel imo
@TheIndulgers dell has been a force in the business world for many years now. Most brands are good, it's just like some models can be better than others in every brand. Dell has had great years and some lean years, but they're still around.
People kept praising their increasingly overpriced and lazily rehashed laptops, while Lenovo Legion and Asus ROG continued to innovate. Alienware is the Apple-equivalent of windows gaming laptops. Now the gap is simply too overwhelming to ignore.
Knowing the parent company they probably tweaked either top or bottom, but the mold for the other half was left the same. That bad fitment at 1:44, while minor, is honestly unacceptable at this price point.
@@ctrl_x1770 oh so youre one of those enthusiasts that STANS a title that needs vram or run VR, or a multimonitor racing sim XD....or are you simply an ADVOCATE
@@anhiirr Why are you so adamant at defending literally the richest tech company in the world? What benefit does it bring to you except worse products?
@5:45 I have Zephyrus G16 and the vent blowing out to the right side of laptop burns my mouse hand when I game... I literally brought that laptop on 1 trip and I'm considering changing it. Alienware's extra chunk of cooling at the back of the laptop looks like a godsend after actually using a laptop to game.
And I always liked this external back, it just looks more like spaceship. My favorite design was 17 R4 7 years ago. Gaming laptop shouldn't be too slim.
@california3527 Having choices are the best for consumers. Ultrabooks, thin gaming laptops and thick performance gaming laptops. Right now most companies are opting for thin gaming laptops and it is nice to see having an option for thick laptops with amazinf cooling.
I own a M18 R1 Ryzen-Radeon. It's fine. Turbo mode, just press the turbo button, don't touch the FN button, that's for using the Function key function.
I used to love Alienware , used to dream of having one back in 2018, I got an area 51m with 9900k in 2021 and upgraded to msi gt77 in 2022, I really appreciated the build quality of my a51m but I hated the Alienware command center
Alienware just doesn't offer anything other than the M18 that interests me, and only that one with the Ryzen9-7900M. They're always missing something. i.e. Great specs, but dim display, etc. For gaming laptops, my first pick is Legion, and closely behind that is Asus. Nobody else is really even close to those 2.
@@albertinodebritobarros8041 Razer quality is no different from Alienware. Great designs, let down by poor quality control. Sad to see, because that is another brand I would like to see do better.
I love my m15 r6. The keyboard is great, and the track pad is good. The screen is beautiful at 360hz. I always wanted an Alienware laptop. So in 2020 I decided it was time for me at my age to check something off my bucket list and haven't any regrets what so ever. It has been solid, and Alienware's support as far as driver and especially bios updates is second to none IMHO.
I want an all-Black or an all-Aluminum colored Alienware laptop. Not three different colors on the same chassis. That screen is very dim and low contrast for such a high-end laptop. Disappointing Alienware!
Dell have been using the same chassis's for like 20 years. Probably longer. I'm not sure how their laptops are but knowing them, probably also some ancient design they bought millions of years ago and want to get the most out of because they spent a lot.
I'm so disappointed with the new offerings from Alienware. 2 years ago I bought an M17 R5 which I'm currently using - Ryzen 7 cpu, RTX3070ti, amazing 4k HDR 120hz display and a mechanical keyboard. At the time I bought it there was nothing remotely as good in its price range. Looking at what they offer now is sad, no AMD option for the 18" model and no 4k HDR screen. I regret not spending more at the time and getting one with better GPU as there is nothing that meets my criteria for upgrade at the current market.
I bought a x15 r2 and love it until it started having issues. The fan bearings started to go and when I went to have it repaired I had to deal with their horrible tech support. They had me reinstall windows multiple times check drivers and bios… for a fan bearing. Then when they swapped out the heat sink the speakers started acting up and then I had to go through all the “troubleshooting” steps I listed above again. Then the keyboard lighting went out. Then I ran out of the one year warranty on it sooooo I’m stuck with ticking time bomb of failures because the entire laptop is refurbished components.
I mean, one of the main problems, was intel’s meteor lake. This laptop cpu is now just not competitive in gaming laptop with its poor performance compared to Zen 5 or Zen 4 AMD HX processors. I was surprised Alienware did not work with AMD for a new flagship model later this year, presumably because its core latency issue with dedicated graphics. Maybe we can see Alienware “be better” again in next year CES with intel’s HX series cpu and NVIDIA’s 5000 series? I hope it is worth the waiting. (And fix the damned screen for god sake. 300 nits are you joking.)
Design wise I think it is fine. This is not an ultra portable option. To be fair a gaming laptop cannot be both portable and had high-end gpu. This chassis offered the best cooling system which I appreciate from a gaming laptop. But the trackpad, the screen and its intel’s poor cpu performance in meteor lake just did not justify its value at this price range.
i still say the best one was the m18x r2. i upgraded that thing multiple times including the cpu. i loved the hdmi in and would use it as a monitor when i went to lan parties. two 980m and a 3840 mq cpu was the last configuration i had on there with 3 ssds for additional storage in that thing. it was a beast and i miss laptops that would let you upgrade everything including the cpus
I had to use an Alienware laptop for work. It was the most awful thing I've ever used. Loud, heavy, hot, sluggish, full of bloatware. Dreadful experience.
I've been pretty happy with my Alienware 13 for about 7 or so years now. Added more ram, an extra ssd and did a battery swap and it works well apart from running current AAA games. Sadly, I don't see myself buying another when I eventually do upgrade.
As an owner of original X17 r1 I spent like $3,000+ on it (i7-11800H, RTX3080, 4K UHD 100% Adobe RGB). I pretty much agree with you. On the good side, the laptop is really thin. The build quality is great, it feels very premium, and it's really really beautiful. However, it's not really small or light The footprint is larger than regular 17.3" because of the rear exhaust. If you think that power brick is large, the original x17 brick doubles that size. It's stupidly large. Dell cheap out and gives you a typical 330W adapter. The one in the Video is an improved version. After 2.5 years or so, The power board died, I sent it to Dell for repair. It came back with a lot of scratches, so I sold it on eBay.
X17 was nearly perfect. If only they would increase the height a little bit to add the Numpad on the keyboard it would have been essentially a proper Gaming Laptop.
Honestly I love the design and size of the x16 r2. Alienware makes their laptops to take full advantage of the gpu's and cpus by designing a cooling system to be able to pump high watts. That's always been their advantage. And compared to previous gens, they actually made it really portable for it, but at the end of the day, they're considered mobile workstations. It's the reason why asus G series laptops had more wattage in their last generations than in their current generations. In order to slim down the laptop, they had to lower the wattage output because their cooling system can't really handle the higher wattages alienware provides due to their slim design. I do understand that sometimes we all wish that a 4090 could fit into a 14 inch and pump full 330w, but physical restraints still exists. It's one of the reasons why I love my m16 R2, for its size, it's able to really provide decent wattage to my 4070. Those new ryzen chips are really promising though!
I have an X17 from a few years back with the 12800H CPU and 3070ti GPU, it works great. Love the extensive connection ports in the rear. Sad to hear the quality has dropped recently.
After 12 years with Alienware, for the first time i switched to Razer blade, im a fanboy, Alienware couldn't keep. Nothing new anymore, no risk, no innovation! Sad...
Dell has major quality control issues. I wouldn't recommend it to my enemy. Two of my friends bought G series gaming laptops from Dell. Both developed issues after couple of months. Dell dropped the ball long ago.
I remember wanting an Alienware before Dell bought them and ended up getting a Dell Inspiron 8600 which came with FarCry 1. Had a Radeon 9600 w/128mb vram at the time. Alienware was still crazy expensive at the time, while they offered good hardware and their own tech support, the added paint job was like $500 alone
it is, only an uninformed consumer that doesnt know build quality and aesthetics have progressed over the last 10 years...or a KID would think an alienware is brand worth considering equally dependent on their "support" if theyre dumb enough to not know NOT to buy AW im sure they have no idea how to tune or use "suites" for power/load management
This machine sounds downright obnoxious for anyone actually using it as a laptop. A gaming portable only really works if it's still good to use unplugged, in public. I'm pretty sure people at the airport (or meetings, or...) would hate me while I used it.
I bought a Desktop Alienware during the great GPU shortage a few years ago, ended up with a 3080 that also contained a Dell Alienware desktop attached to it. Loud, case straight out of the 90s. Partially my fault, I have the 3rd party fans for the outer case but never installed them. This is what happened to our Alienware dreams of years ago.
Honestly, Alienware peaked in 2017 with machines like the beautiful AW13R3 OLED. Those machines where amazing, where accessible and lacked in nothing. All they had to do is shrink bezels, upgrade chips and polish. Instead they went banana in the wrong direction. In general, laptops lost a bit of the mobile powerhouse charm for me, but especially alienware is not even a shadow of itself.
I had a chance to test the x16R2 recently and it was honestly very solid, but did have some large shortcomings. The RGB on the laptop was the worst I have ever seen. Sure the colors looked vibrant but there was almost to customization and it was so limited to what you can do with it. The screen was just too dark. There is also to real quiet mode. Their mode labeled quiet was quieter than the other modes, but was louder than it should be. If the screen was brighter I may have looked past the other issues and kept it. Maybe next year?
*reads title* Dell. Dell happened, and is still happening. When Dell bought them the quality immediately went downhill because Dell started shoving DELL parts into Alienware rigs and the quality was just... bad. Even now it isn't what it could be. As Steve has shown with their secret shopper series the Alienware cases and hardware have design choices that make... no sense, and some choices while literally in the way of the current design - are still there, in the way. Literally throwing money into the wind for things that are not needed other than to be different, or to prevent direct swapping of components. Frankly I would only buy from Falcon Northwest at this point if I wanted a full custom laptop... It's hard to believe they are often cheaper, now, and have better hardware than other options.
Feels like most people just slapped comments down without looking at the review, he gives certain complaints about subjective useability features such as the keyboard. But the laptop provides very great gaming performance in a slim form factor, I feel like Jarod's tech does a much better review of the laptop for what it is, a slim laptop capable of pushing frames. I don't see how this is an issue in a GAMING laptop.
idk, i owned two alienware laptops in my life time. both of time broke within 2 years. i now own a lenovo gaming laptop and it's been running 4 years without issue so far, knock on wood. very satisfied with lenovo. cheaper, mroe sensible design. acceptable battery life. useful battery limit function. decent consumer service.
I'm on my 2nd Alieware laptop - I agree with all your negative points. On top (pun intended) the mostherboard is reversed which make repasting a very time consuming job. The provision for only a mini mem card is tone deaf for what most users need. The paint on the keyboard for both my laptops rubbed off within 12 months of purchase. Their Alienware command center is a terrible joke tht works less than 50% of the time. My current Alienware X17 R2 runs at almost constant 100 degrees C on even the most mild tasks. It does give me good performance in some gaming tasks but, for the money, it is not a good choice. This is most likely my last Alienware laptop.
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"While delivering outstanding gaming performance, compromise on other features". This a Gaming laptop, it's specifically designed for gamers, so if you're looking for a notebook that caters to business, creative, or general consumer needs, you might want to explore other types of laptops tailored for those purposes.
There are laptops with similar performance, better designs, less compromise on QC and cost less. Just because it delivers on gaming doesn't mean you should have the backlight and fan issues he mentioned.
Dell, Dell happened to Alienware. It is the same with the G series. I had to get it sent for mb replacement 3 times within a year. The third one happened within 60 days from the last replacement. And it just mysteriously never starts up once it gets shutdown or goes to sleep. Will get a Lenovo next round.
The biggest issue for me is Windows. The last Windows 11 update was so bad that Microsoft could not release it. Windows and x86 hit a brick wall, and Windows on ARM is also not great, let alone haven 3 different settings for for the power mode.
i really don't like how a lot of gaming laptops and even some productivity laptops just go with a mini sd card slot...like the mini sd cards are way more prone to failures vs a normal sd card.
Watched until the end before commenting. The R16 R2 would be forgiven if it was Alienware’s “biggest, bulkiest, highest performing, all the IO and upgrade slots” laptop for its size and keyboard, but it’s not, it’s meant to be the “compact and slim” type of gaming laptop that trades specs and upgradeability for portability/looks. In that category, having the best power limits doesn’t matter as much as having a convenient form factor, and this isn’t it. Also, it’s hard to go with the “outrageous out-of-the-world” looks that Alienware’s branding hinges off of when the industry is trending towards gaming laptops that look like a Razer Blade or a thinkpad.
I wish Alienware would get serious and compete on quality. Its a well-known brand with interesting designs, only, they often fall short with the quality. Its the truth. I've been hoping Alienware will get their shhh together for over ten years now, they always manage to disappoint. I reckon, they have made some progress last two or three years, but its far too little.
I wish that gaming laptops still have the option to use desktop processors like it was back in 2019 with the alienware area 51m and the msi gt 76 titan since both gaming laptops use the intel core i-9900k desktop that way there is no sacrifice in terms of performance for the processors even though battery life will take a major hit compared to there mobile processors. The modern mobile processors still get hot like the desktop processors plus using the laptop plugged in has better gaming performance compared to relying on battery power to play the games. The mobile processors on the gaming laptops tdp are very low compared to there desktop counterparts since raw performance is being sacrificed for better battery life. Back in 2021, from the linus tech tips video, the origin pc eon17x gaming laptop had the intel core i9-11900k desktop cpu in the gaming laptop, 4k 60 hz display, 3080 gpu, removable 97 watt battery, 4 nvme ssd slots, 2 power supplies that are 280 watts each and its the size of an msi titan gaming laptop.
I'm skeptical gaming laptops are a good idea. You could load up a desktop machine with more power for less money and if you want portability just put it in an ITX case.
Watching this from my work laptop M16 R2, which has worked fine for me for the last months working & playing in this thing. The only problem I found is from Win 11 and not the laptop itself.
Its Dell, its American, its trash...end of story. I recently bought a x14r2 like a week ago and returned it the very next day. I had the strangest issue with Alienware command center where if I launched the Dell support assistant the laptop would no longer be able to understand what that the Alienware command center was even an app, and I would get an error message saying to try again later. Additionally, out of the box the volume up key didn't work and for a minute until I factory reset the laptop the fan profile button just didn't do anything. I have no idea how products like this even leave the test floor. Like how you put that price tag on a device and then just leave it with all the issues that it has. I am starting to believe that companies now a days are satisfied with releasing hot garbage and we as consumers just keep buying their trash. Honestly the consumer needs to take back the power from these money hungry companies because this is flat out unacceptable. Oh, and to reiterate that Alienware is hot garbage, I also bought their Alienware pro mouse, and again with this Alienware command center I went to update the firmware and all that happened was an error message saying it could not be updated. All in all, I ended up going back to the Asus ROG line of laptops because in all my testing of gaming laptops ASUS has almost never disappointed me. So yeah...DELL=American=trash
alienware was my dream before but now legion took that spot. i believe they need to go back to the drawing board and maybe look at how razer impelemnts or lenovo their gaming lineup. if they released a sleek macbook like alienware i believe that will put them back on track design-wise at least
They are (and always have been somehow) pieces of design since all gaming laptops are basically performing more or less the same. Each year, no other laptop looks the same as alienwares. And except italian stuff, design furnitures are rarely pratical or more confortable tu use. They are made to impress and look stylish and unique.
Reviewing this laptop's form factor as if it's trying to be a thin and light is silly. Laptop's like this are designed to sit on a desk most of the time, but you can move it around or take it on vacation better than a true desktop PC. Sure, this limits is appeal, but it should be reviewed as what it is. This is like reviewing a chrome book and saying it's terrible because it can't run cyberpunk at 4k 360htz. Don't mistake me as saying this laptop is a good one, I'm just saying it needs reviewed in the right context.
it's so annoying when these reviewers talk about a gaming laptops design being purposefully designed as a gaming laptop (big heatsinks, "concept" looking, big power brick, etc) as a bad thing because it's not some boring business looking laptop, this guy needs to stick to his legion laptops if he likes them so much, Alienware is and has always been about top end gaming laptops, better than the competition by a mile in terms of cooling, as long as you know how to repaste your own laptop. As for software issues yeah, i can't defend alienware there, their software is ass, but you have alternatives and basically anyone with a bit of knowledge knows that you should reinstall a clean copy of windows yourself on ANY laptop, because bloatware is always terrible no matter which brand you go with.
I have an Alienware M17 R5 AMD Advantage. It's one of the few laptops with AMD GPU and CPU Combo and the battery life is unmatched for it's size. Sure it's heavy but it lasts on battery which is important. I've had 2 laptops, an M11x R3 and this one and haven't had that many issues with either. And I got it on sale too which helps massively lol. Got it for less than Lenovo's Legion 7 Gen 7 which has the same specs The price is Alienware's "Tax" for the brand, but their biggest issue is Dell's horrid, and I mean this from someone looking in, horrid QC. I had an XPS as well and it was good, but I had a friend who had a newer XPS that had the loose trackpad. Only to RMA it and get an even worse trackpad. It's disgusting how bad Dell's QC in general is this bad. It hurts their XPS and Alienware brands respectively. You can forgive the cheaper machines, 'cheaper' machines like the Inspiron or whatever but not on something that costs over $2K
funy fact: my asus g14 2023 7940hs gets 16k points on cine r23 with only 35w, and 17k with 45w.... also it can be well tuned to never surpass 85 degrees on the cpu and call me crazy but I´ll never get used to see 100 degrees as a normal or safe temp
Bought a AW laptop 3 years ago and it got so hot that it pretty much burned my lap and heated up my room. Had to use it on a desk. Called dell and they said that was normal. Returned it and never again.
How does this not have an OLED screen, like the Asus models? Dell typically has access to better displays, not sure why they couldn't muster an OLED panel
If you want a premium slim 16 inch gaming laptop get the zepherus. Everything else is worse Also the alienwares always have the inverted motherboard which makes them impossible to clean
Dell is terrible. Awful customer service. I bought a Dell laptop that was so bad and did not work correctly. No joke, sent it in so many times that the warranty expired before they could fix it. Because of this I learned how to build computers and completely changed my career path to network engineering. Work for eBay now, the silver lining in all this, and learned that even the IT community limits their exposure to Dell.
This one is more like an office one with pretty good performance, but not like in M18 version. And when I decided between alienware M18 and asus rog line, I preferred the asus one, because 300 nit display and no power delivery sockets in M18! That's a real shame for 3000$+ laptop!
Something similar happened to me with the Acer Predator Helios Neo 16, it crashed a lot, the performance mode did nothing, the panel had light bleed (a meaningful amount), the fans got really loud while doing nothing and so on
I mean, they got bought by Dell.
Same thought, haha
Pretty sure that happened 200 years ago at this point. Feels like they have been with Dell since forever.
@@johanlahti84yeah, they’ve been crap all that time. I have no idea why anyone would buy Alienware
@@SpyderTracksThey're very overpriced laptops. And they're not even the best. Asus and Lenovo overtook them in premium flagships. Acer and HP overtook in mid to budget. Nobody buys Alienware anymore.
Funniest thing is that Dell has never made a computer.
It's all subcontracted. Their support is so bad.
It's large, heavy and impractical. That sounds like vintage Alienware to me.
Yeah, what's he on about 😂
Old alienware have swapable gpu and ram, so they were more futureproof.
This one has soldered everything, and also, it's heavy, so only cons remain... plus that cpu there should be i9 or 12+ cores ryzen.
Also, design looks like dell no longer alienware. This is an expensive dell laptop.
If you want something better looking, go buy anything else with the exception of MSI. MSI and Dell are only brands that make laptops that look like toys even when those machines cost 2000+.
Other's branded gaming laptops look more like business machines, and I personally like that direction, and sales metrics show that I'm not alone...
Is that alienware's OG motto. IDK wtf this dude rambles too much about.
Pretty much he said, I dont like the laptop, not the laptop itself is bad.
Objectively speking, is bulky heavy and with a below aceptable screen, with not the top notch most cutting edge technology out there.
All the other nonsense are thing HE doesn't like. Alienware has always been the wanna be Apple of the windows-gaming world.
Yea, seems like same old Alienware. It’s sounds like it’s great at games…it screams “gamery” which has always been their thing
Not to mention overpriced.
Outside of monitors I wouldn’t buy anything Alienware.
My $6,000 worth of Alienware laptops were a load of CRAP.
I'm currently VERY pleased with my two beautiful Fujitsu machines.
Same with Dell in general, though apparently even their more recent monitor offerings are a bit crap from a number of reviews I've seen. They used to be my go to for colour accurate stuff with the UltraSharp range but they've been on the decline in the last few years.
Trust me even their monitors have quality issues. I am suffering from that
Model names ?@@JagadguruSvamiVegananda
@@siddhartha31 Dead pixels?
Give all us a favor and don't buy an Alienware, nor a Dell product for that matter. It's time they learn. They deserve more of a downfall than Intel imo
10:55 I found an issue. He continued the sentence after the word “Dell” for some reason.
Because Alienware is owned by Dell
@TheIndulgers dell has been a force in the business world for many years now. Most brands are good, it's just like some models can be better than others in every brand. Dell has had great years and some lean years, but they're still around.
@@barbioxdogg1the joke went completely over your head. the comment is sarcastic. He means the problem is Dell itself, nothing more
The fact that you never mentioned temperatures during gaming and tests,, tells me everything.
yep
Just like there is enshittification, then there is Dellification.
Amen
My $6,000 worth of Alienware laptops were a load of CRAP.
I'm currently VERY pleased with my two beautiful Fujitsu machines.
Dellification, the original enshittification.
People kept praising their increasingly overpriced and lazily rehashed laptops, while Lenovo Legion and Asus ROG continued to innovate. Alienware is the Apple-equivalent of windows gaming laptops. Now the gap is simply too overwhelming to ignore.
Apple at least gives great built quality and performance with their ARM chips
Maybe the 2016 era MacBooks would be a good comparison. Nearly killed the MacBook line. M1 onward is mint.
@@jorgeml8112This very video shows that this laptop is great at gaming. Isn’t that what it is marketed as?
@@maxweinbach3996 really tell me
@@thomasgaming7656 huh? Tell you? Or just watch the video?
Knowing the parent company they probably tweaked either top or bottom, but the mold for the other half was left the same. That bad fitment at 1:44, while minor, is honestly unacceptable at this price point.
Exact same argument I make for the skimped VRAM in RTX GPUs. "Unacceptable at this price point."
@@ctrl_x1770 oh so youre one of those enthusiasts that STANS a title that needs vram or run VR, or a multimonitor racing sim XD....or are you simply an ADVOCATE
@@anhiirr Why are you so adamant at defending literally the richest tech company in the world? What benefit does it bring to you except worse products?
@@ctrl_x1770shh leave @anhiirr alone yes he is one of those people who buy apple phones for every year
@@anhiirr Please explain to me how _more_ VRAM is a bad thing.
@5:45 I have Zephyrus G16 and the vent blowing out to the right side of laptop burns my mouse hand when I game... I literally brought that laptop on 1 trip and I'm considering changing it. Alienware's extra chunk of cooling at the back of the laptop looks like a godsend after actually using a laptop to game.
And I always liked this external back, it just looks more like spaceship. My favorite design was 17 R4 7 years ago. Gaming laptop shouldn't be too slim.
@california3527 Having choices are the best for consumers. Ultrabooks, thin gaming laptops and thick performance gaming laptops. Right now most companies are opting for thin gaming laptops and it is nice to see having an option for thick laptops with amazinf cooling.
The new Zephyrus G16 has no vents on the side
Why not just put it on a laptop cooling mat? Deeopcool makes some good ones, including USB-powered.
I own a M18 R1 Ryzen-Radeon. It's fine. Turbo mode, just press the turbo button, don't touch the FN button, that's for using the Function key function.
Jesus the DROP ad was pleasing to look at. That's how ads should be.
What the hell do you mean "What HAPPENED to Alienware Laptops!?"? This is literally Alienware.
Do you really need someone to spell it out for you? He meant the brand is there but they are not what they used to be!
@@EatInTaiwanYou must be slow. The comment is saying this laptop is exactly how the 👽 products always have been
@amirmohammadjalili2676 or you are the slow one and you didn't get any of it. Cheers
@@amirmohammadjalili2676 Ding, ding, ding!
I used to love Alienware , used to dream of having one back in 2018, I got an area 51m with 9900k in 2021 and upgraded to msi gt77 in 2022, I really appreciated the build quality of my a51m but I hated the Alienware command center
Honestly, great ad spot mate! Made me want to look at the keyboard!
Alienware just doesn't offer anything other than the M18 that interests me, and only that one with the Ryzen9-7900M. They're always missing something. i.e. Great specs, but dim display, etc. For gaming laptops, my first pick is Legion, and closely behind that is Asus. Nobody else is really even close to those 2.
Razer in terms of performance is best but damn they expensive
@@J.Wick. they are missing a LAN port as well
@@albertinodebritobarros8041 Razer quality is no different from Alienware. Great designs, let down by poor quality control. Sad to see, because that is another brand I would like to see do better.
@@stevens1041 agreed.
I love my m15 r6. The keyboard is great, and the track pad is good. The screen is beautiful at 360hz. I always wanted an Alienware laptop. So in 2020 I decided it was time for me at my age to check something off my bucket list and haven't any regrets what so ever. It has been solid, and Alienware's support as far as driver and especially bios updates is second to none IMHO.
R u dell salesman
I want an all-Black or an all-Aluminum colored Alienware laptop. Not three different colors on the same chassis. That screen is very dim and low contrast for such a high-end laptop. Disappointing Alienware!
I think many of the pain points here, come down to Alienware keeping an outdated chassis...
Dell have been using the same chassis's for like 20 years. Probably longer. I'm not sure how their laptops are but knowing them, probably also some ancient design they bought millions of years ago and want to get the most out of because they spent a lot.
I'm so disappointed with the new offerings from Alienware. 2 years ago I bought an M17 R5 which I'm currently using - Ryzen 7 cpu, RTX3070ti, amazing 4k HDR 120hz display and a mechanical keyboard. At the time I bought it there was nothing remotely as good in its price range. Looking at what they offer now is sad, no AMD option for the 18" model and no 4k HDR screen. I regret not spending more at the time and getting one with better GPU as there is nothing that meets my criteria for upgrade at the current market.
I bought a x15 r2 and love it until it started having issues. The fan bearings started to go and when I went to have it repaired I had to deal with their horrible tech support. They had me reinstall windows multiple times check drivers and bios… for a fan bearing. Then when they swapped out the heat sink the speakers started acting up and then I had to go through all the “troubleshooting” steps I listed above again. Then the keyboard lighting went out. Then I ran out of the one year warranty on it sooooo I’m stuck with ticking time bomb of failures because the entire laptop is refurbished components.
I mean, one of the main problems, was intel’s meteor lake. This laptop cpu is now just not competitive in gaming laptop with its poor performance compared to Zen 5 or Zen 4 AMD HX processors. I was surprised Alienware did not work with AMD for a new flagship model later this year, presumably because its core latency issue with dedicated graphics. Maybe we can see Alienware “be better” again in next year CES with intel’s HX series cpu and NVIDIA’s 5000 series? I hope it is worth the waiting. (And fix the damned screen for god sake. 300 nits are you joking.)
Design wise I think it is fine. This is not an ultra portable option. To be fair a gaming laptop cannot be both portable and had high-end gpu. This chassis offered the best cooling system which I appreciate from a gaming laptop. But the trackpad, the screen and its intel’s poor cpu performance in meteor lake just did not justify its value at this price range.
Yes 300 nits is a joke.. Similar on hp.. Destroyed omen/voodoo/blackbird... Loving the hdr on my strix
They are missing OLED
I used to have one of their 14" red ones, loved it. I still have the personalized name plate from the bottom of it.
i still say the best one was the m18x r2. i upgraded that thing multiple times including the cpu. i loved the hdmi in and would use it as a monitor when i went to lan parties. two 980m and a 3840 mq cpu was the last configuration i had on there with 3 ssds for additional storage in that thing. it was a beast and i miss laptops that would let you upgrade everything including the cpus
I had to use an Alienware laptop for work. It was the most awful thing I've ever used. Loud, heavy, hot, sluggish, full of bloatware. Dreadful experience.
Never understood why these laptops are so thin, but SUUUUPER heavy
I've been pretty happy with my Alienware 13 for about 7 or so years now. Added more ram, an extra ssd and did a battery swap and it works well apart from running current AAA games. Sadly, I don't see myself buying another when I eventually do upgrade.
As an owner of original X17 r1
I spent like $3,000+ on it (i7-11800H, RTX3080, 4K UHD 100% Adobe RGB). I pretty much agree with you. On the good side, the laptop is really thin. The build quality is great, it feels very premium, and it's really really beautiful.
However, it's not really small or light
The footprint is larger than regular 17.3" because of the rear exhaust. If you think that power brick is large, the original x17 brick doubles that size. It's stupidly large. Dell cheap out and gives you a typical 330W adapter. The one in the Video is an improved version.
After 2.5 years or so,
The power board died, I sent it to Dell for repair. It came back with a lot of scratches, so I sold it on eBay.
in my opinion with their X-Series, the peak was with the X14 R1/X15 R2/X17 R2 (2.0 vision)
x17 was excellent
I agree completely. I still have my X15r1 and I use my x15r2 daily. Almost perfect laptops for their time.
X17 was nearly perfect. If only they would increase the height a little bit to add the Numpad on the keyboard it would have been essentially a proper Gaming Laptop.
Honestly I love the design and size of the x16 r2. Alienware makes their laptops to take full advantage of the gpu's and cpus by designing a cooling system to be able to pump high watts. That's always been their advantage. And compared to previous gens, they actually made it really portable for it, but at the end of the day, they're considered mobile workstations. It's the reason why asus G series laptops had more wattage in their last generations than in their current generations. In order to slim down the laptop, they had to lower the wattage output because their cooling system can't really handle the higher wattages alienware provides due to their slim design. I do understand that sometimes we all wish that a 4090 could fit into a 14 inch and pump full 330w, but physical restraints still exists. It's one of the reasons why I love my m16 R2, for its size, it's able to really provide decent wattage to my 4070. Those new ryzen chips are really promising though!
I have an X17 from a few years back with the 12800H CPU and 3070ti GPU, it works great. Love the extensive connection ports in the rear. Sad to hear the quality has dropped recently.
After 12 years with Alienware, for the first time i switched to Razer blade, im a fanboy, Alienware couldn't keep. Nothing new anymore, no risk, no innovation! Sad...
Dell has major quality control issues. I wouldn't recommend it to my enemy. Two of my friends bought G series gaming laptops from Dell. Both developed issues after couple of months. Dell dropped the ball long ago.
I remember wanting an Alienware before Dell bought them and ended up getting a Dell Inspiron 8600 which came with FarCry 1. Had a Radeon 9600 w/128mb vram at the time. Alienware was still crazy expensive at the time, while they offered good hardware and their own tech support, the added paint job was like $500 alone
The fit & finish looks like absolute crap.
it is, only an uninformed consumer that doesnt know build quality and aesthetics have progressed over the last 10 years...or a KID would think an alienware is brand worth considering equally dependent on their "support" if theyre dumb enough to not know NOT to buy AW im sure they have no idea how to tune or use "suites" for power/load management
This machine sounds downright obnoxious for anyone actually using it as a laptop. A gaming portable only really works if it's still good to use unplugged, in public. I'm pretty sure people at the airport (or meetings, or...) would hate me while I used it.
Alienware team is living 10 years in past. It's 2024 not 2014.
Price is so beyond my "consider list"
One thing I love is ports behind the laptop.
I bought a Desktop Alienware during the great GPU shortage a few years ago, ended up with a 3080 that also contained a Dell Alienware desktop attached to it. Loud, case straight out of the 90s. Partially my fault, I have the 3rd party fans for the outer case but never installed them. This is what happened to our Alienware dreams of years ago.
Honestly, Alienware peaked in 2017 with machines like the beautiful AW13R3 OLED. Those machines where amazing, where accessible and lacked in nothing. All they had to do is shrink bezels, upgrade chips and polish. Instead they went banana in the wrong direction.
In general, laptops lost a bit of the mobile powerhouse charm for me, but especially alienware is not even a shadow of itself.
Dude, you’re getting a Dell is what happened to them.
I was an Alienware fan back then, now I thought how overex it was. It became a memory to me after I let it go for a new owner
I had a chance to test the x16R2 recently and it was honestly very solid, but did have some large shortcomings. The RGB on the laptop was the worst I have ever seen. Sure the colors looked vibrant but there was almost to customization and it was so limited to what you can do with it. The screen was just too dark. There is also to real quiet mode. Their mode labeled quiet was quieter than the other modes, but was louder than it should be. If the screen was brighter I may have looked past the other issues and kept it. Maybe next year?
Alienware has a lot of issues, but that keyboard is not one of them. The one thing they crush is having an amazing keyboard for typing.
*reads title*
Dell. Dell happened, and is still happening.
When Dell bought them the quality immediately went downhill because Dell started shoving DELL parts into Alienware rigs and the quality was just... bad. Even now it isn't what it could be.
As Steve has shown with their secret shopper series the Alienware cases and hardware have design choices that make... no sense, and some choices while literally in the way of the current design - are still there, in the way. Literally throwing money into the wind for things that are not needed other than to be different, or to prevent direct swapping of components.
Frankly I would only buy from Falcon Northwest at this point if I wanted a full custom laptop... It's hard to believe they are often cheaper, now, and have better hardware than other options.
I wasn't sure about this laptop until it got to what matters most. Gaming performance! It kinda makes everything else not matter as much IMO
Feels like most people just slapped comments down without looking at the review, he gives certain complaints about subjective useability features such as the keyboard. But the laptop provides very great gaming performance in a slim form factor, I feel like Jarod's tech does a much better review of the laptop for what it is, a slim laptop capable of pushing frames. I don't see how this is an issue in a GAMING laptop.
idk, i owned two alienware laptops in my life time.
both of time broke within 2 years.
i now own a lenovo gaming laptop and it's been running 4 years without issue so far, knock on wood.
very satisfied with lenovo. cheaper, mroe sensible design. acceptable battery life.
useful battery limit function. decent consumer service.
My $6,000 worth of Alienware laptops were a load of CRAP.
I'm currently VERY pleased with my two beautiful Fujitsu machines.
@@JagadguruSvamiVegananda you made the same comment so many times. Do you work for Fujitsu or what?
@@stevens1041 The latter. ☝️
0:05 Thats my alienware! It's a 2004 model. I have a green variant. I love it to death
I use to dream about owning an alienware as a kid too, now i am rocking a loq15 rtx 4060. Still on a budget!
I'm on my 2nd Alieware laptop - I agree with all your negative points. On top (pun intended) the mostherboard is reversed which make repasting a very time consuming job. The provision for only a mini mem card is tone deaf for what most users need. The paint on the keyboard for both my laptops rubbed off within 12 months of purchase. Their Alienware command center is a terrible joke tht works less than 50% of the time. My current Alienware X17 R2 runs at almost constant 100 degrees C on even the most mild tasks. It does give me good performance in some gaming tasks but, for the money, it is not a good choice. This is most likely my last Alienware laptop.
Thank you for contacting Dell Social Media support.Currently we don’t have dedicated support on RUclips, but don’t worry - you can get 24/7 live Assistance on Twitter: @dellcares
That Hamilton khaki field looks sick!
The day DELL purchased Alienware the brand as the world knew it ended. I never considered them as a option since.
"While delivering outstanding gaming performance, compromise on other features". This a Gaming laptop, it's specifically designed for gamers, so if you're looking for a notebook that caters to business, creative, or general consumer needs, you might want to explore other types of laptops tailored for those purposes.
Right? So, it delivers on its core values, I'm not sure how this makes Alienware bad at all.
There are laptops with similar performance, better designs, less compromise on QC and cost less. Just because it delivers on gaming doesn't mean you should have the backlight and fan issues he mentioned.
@ No computer should have issues, but they all do
Lenovo Legion is where its at. I own a Razer Blade 18 and love it but I also bought an Legion pro 8 and love that even more!
I still dont understand the newer “thin but large foot print” design. Like thats both disadvantages wtf.
Dell, Dell happened to Alienware. It is the same with the G series. I had to get it sent for mb replacement 3 times within a year. The third one happened within 60 days from the last replacement. And it just mysteriously never starts up once it gets shutdown or goes to sleep. Will get a Lenovo next round.
The biggest issue for me is Windows. The last Windows 11 update was so bad that Microsoft could not release it. Windows and x86 hit a brick wall, and Windows on ARM is also not great, let alone haven 3 different settings for for the power mode.
i really don't like how a lot of gaming laptops and even some productivity laptops just go with a mini sd card slot...like the mini sd cards are way more prone to failures vs a normal sd card.
Watched until the end before commenting. The R16 R2 would be forgiven if it was Alienware’s “biggest, bulkiest, highest performing, all the IO and upgrade slots” laptop for its size and keyboard, but it’s not, it’s meant to be the “compact and slim” type of gaming laptop that trades specs and upgradeability for portability/looks. In that category, having the best power limits doesn’t matter as much as having a convenient form factor, and this isn’t it. Also, it’s hard to go with the “outrageous out-of-the-world” looks that Alienware’s branding hinges off of when the industry is trending towards gaming laptops that look like a Razer Blade or a thinkpad.
I wish Alienware would get serious and compete on quality. Its a well-known brand with interesting designs, only, they often fall short with the quality. Its the truth. I've been hoping Alienware will get their shhh together for over ten years now, they always manage to disappoint. I reckon, they have made some progress last two or three years, but its far too little.
Alienware's laptops are out of this world, literally
They are so out there, that they get thrown in dumpsters.
Once they left the aluminum design schemes, their designs have been going downhill fast
I don't know what took you so long. It's been on this trend since at least 10 years ago.
I wish that gaming laptops still have the option to use desktop processors like it was back in 2019 with the alienware area 51m and the msi gt 76 titan since both gaming laptops use the intel core i-9900k desktop that way there is no sacrifice in terms of performance for the processors even though battery life will take a major hit compared to there mobile processors. The modern mobile processors still get hot like the desktop processors plus using the laptop plugged in has better gaming performance compared to relying on battery power to play the games. The mobile processors on the gaming laptops tdp are very low compared to there desktop counterparts since raw performance is being sacrificed for better battery life. Back in 2021, from the linus tech tips video, the origin pc eon17x gaming laptop had the intel core i9-11900k desktop cpu in the gaming laptop, 4k 60 hz display, 3080 gpu, removable 97 watt battery, 4 nvme ssd slots, 2 power supplies that are 280 watts each and its the size of an msi titan gaming laptop.
You should have asked this question 15 years ago. Everyone knows what's wrong now.
I'm skeptical gaming laptops are a good idea. You could load up a desktop machine with more power for less money and if you want portability just put it in an ITX case.
I own a X17R2 (pandemic era). No issues whatsoever.
Watching this from my work laptop M16 R2, which has worked fine for me for the last months working & playing in this thing. The only problem I found is from Win 11 and not the laptop itself.
The engineers that made them were replaced with xenomorphs
I disagree with the keyboard part tho. everything else was spot on
Its Dell, its American, its trash...end of story. I recently bought a x14r2 like a week ago and returned it the very next day. I had the strangest issue with Alienware command center where if I launched the Dell support assistant the laptop would no longer be able to understand what that the Alienware command center was even an app, and I would get an error message saying to try again later. Additionally, out of the box the volume up key didn't work and for a minute until I factory reset the laptop the fan profile button just didn't do anything. I have no idea how products like this even leave the test floor. Like how you put that price tag on a device and then just leave it with all the issues that it has. I am starting to believe that companies now a days are satisfied with releasing hot garbage and we as consumers just keep buying their trash. Honestly the consumer needs to take back the power from these money hungry companies because this is flat out unacceptable. Oh, and to reiterate that Alienware is hot garbage, I also bought their Alienware pro mouse, and again with this Alienware command center I went to update the firmware and all that happened was an error message saying it could not be updated. All in all, I ended up going back to the Asus ROG line of laptops because in all my testing of gaming laptops ASUS has almost never disappointed me. So yeah...DELL=American=trash
alienware was my dream before but now legion took that spot. i believe they need to go back to the drawing board and maybe look at how razer impelemnts or lenovo their gaming lineup. if they released a sleek macbook like alienware i believe that will put them back on track design-wise at least
At this point they are not even trying anymore ...
Dell is what happened. Matter of fact, Dell stifled its innovation & obscenely wild specs otherwise it would have surpassed Asus by 10 miles.
They are not Alienware anymore they are Dell pretending to make gaming laptops/PCs with an Alienware logo
They are (and always have been somehow) pieces of design since all gaming laptops are basically performing more or less the same. Each year, no other laptop looks the same as alienwares. And except italian stuff, design furnitures are rarely pratical or more confortable tu use. They are made to impress and look stylish and unique.
Reviewing this laptop's form factor as if it's trying to be a thin and light is silly. Laptop's like this are designed to sit on a desk most of the time, but you can move it around or take it on vacation better than a true desktop PC.
Sure, this limits is appeal, but it should be reviewed as what it is. This is like reviewing a chrome book and saying it's terrible because it can't run cyberpunk at 4k 360htz.
Don't mistake me as saying this laptop is a good one, I'm just saying it needs reviewed in the right context.
Alienware is all about power and performance. If it can do that well then it's good enough.
it's so annoying when these reviewers talk about a gaming laptops design being purposefully designed as a gaming laptop (big heatsinks, "concept" looking, big power brick, etc) as a bad thing because it's not some boring business looking laptop, this guy needs to stick to his legion laptops if he likes them so much, Alienware is and has always been about top end gaming laptops, better than the competition by a mile in terms of cooling, as long as you know how to repaste your own laptop. As for software issues yeah, i can't defend alienware there, their software is ass, but you have alternatives and basically anyone with a bit of knowledge knows that you should reinstall a clean copy of windows yourself on ANY laptop, because bloatware is always terrible no matter which brand you go with.
I have an Alienware M17 R5 AMD Advantage. It's one of the few laptops with AMD GPU and CPU Combo and the battery life is unmatched for it's size. Sure it's heavy but it lasts on battery which is important. I've had 2 laptops, an M11x R3 and this one and haven't had that many issues with either. And I got it on sale too which helps massively lol. Got it for less than Lenovo's Legion 7 Gen 7 which has the same specs
The price is Alienware's "Tax" for the brand, but their biggest issue is Dell's horrid, and I mean this from someone looking in, horrid QC. I had an XPS as well and it was good, but I had a friend who had a newer XPS that had the loose trackpad. Only to RMA it and get an even worse trackpad. It's disgusting how bad Dell's QC in general is this bad. It hurts their XPS and Alienware brands respectively. You can forgive the cheaper machines, 'cheaper' machines like the Inspiron or whatever but not on something that costs over $2K
funy fact: my asus g14 2023 7940hs gets 16k points on cine r23 with only 35w, and 17k with 45w.... also it can be well tuned to never surpass 85 degrees on the cpu and call me crazy but I´ll never get used to see 100 degrees as a normal or safe temp
Bought a AW laptop 3 years ago and it got so hot that it pretty much burned my lap and heated up my room. Had to use it on a desk. Called dell and they said that was normal. Returned it and never again.
It is a gaming laptop that excels in games. They have never had attractive computers…or not in a very long time.
How does this not have an OLED screen, like the Asus models? Dell typically has access to better displays, not sure why they couldn't muster an OLED panel
I thought that Alienware was actually a Dell now?
It is Dell.
I would just avoid them. So many better and cheaper options now.
If you want a premium slim 16 inch gaming laptop get the zepherus. Everything else is worse
Also the alienwares always have the inverted motherboard which makes them impossible to clean
Dell is terrible. Awful customer service. I bought a Dell laptop that was so bad and did not work correctly. No joke, sent it in so many times that the warranty expired before they could fix it. Because of this I learned how to build computers and completely changed my career path to network engineering. Work for eBay now, the silver lining in all this, and learned that even the IT community limits their exposure to Dell.
I bought an Alienware laptop 20 years ago, it was horrible. It turned me off the brand forever. I still won't buy an Alienware device because of it.
This one is more like an office one with pretty good performance, but not like in M18 version. And when I decided between alienware M18 and asus rog line, I preferred the asus one, because 300 nit display and no power delivery sockets in M18! That's a real shame for 3000$+ laptop!
Alienware 15 R3 was the peak.
Something similar happened to me with the Acer Predator Helios Neo 16, it crashed a lot, the performance mode did nothing, the panel had light bleed (a meaningful amount), the fans got really loud while doing nothing and so on
that laptop is not really made for portability, they are more desktop replacement, in my opinion.
Many are of the opinion and I myself that dell being behind this made some changes that I do not fully realize
The same thing that happened to the XPS happened to Alienware: Dell happened
When Dell bought them, I started calling them Dellienware. I predicted a bunch of suits will turn them into boring fuddy-duddies.
2015 design was absolutely their best era
Fck it. I'm using my desktop PC for gaming and Thinkpad T15 gen1 for work tasks. All other alternatives is consumers trap to get last dollar from you.
Looking forward for mac mini M4 review... Any update brother
Why would anyone mess with inverted motherboards?