Inside the 24/7 Operation to Feed the World's Largest Cruise Ship | WSJ Booked

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  • Опубликовано: 6 июн 2024
  • Royal Caribbean’s Icon of the Seas carries up to 7,600 passengers and more than 2,300 crew. The world’s largest cruise ship is nearly as long as the Empire State Building is tall and even has a water park on board. But its main amenity is its food; so how does the company plan meals and maintain its 40 restaurants for 10,000 people?
    WSJ goes behind the scenes on the Icon of the Seas to see how employees stock, prepare and serve so much food so guests can have an all-you-can-eat experience while minimizing waste.
    Chapters:
    0:00 Icon of the Seas
    0:50 Loading the ship
    2:17 Prep and cooking
    3:30 Serving and waste
    Booked
    Your trip may be booked, but there are hundreds of people and processes that help you travel to where you need to go. From airport logistics to cruise ship procedures, WSJ’s Booked peels back the curtain on the travel industry, guiding viewers behind-the-scenes through the lens of industry experts.
    #Cruise #Food #WSJ

Комментарии • 285

  • @Picsou313
    @Picsou313 3 месяца назад +545

    Respect to the workers who make these trip special

    • @___beyondhorizon4664
      @___beyondhorizon4664 3 месяца назад +8

      Most of the crew are Filipino, whenever the ship docks, they shop at Ross, things they bought are ramen noodles and shoes

    • @bryanthughes5799
      @bryanthughes5799 3 месяца назад

      💯

    • @EldenLord413
      @EldenLord413 3 месяца назад +1

      @@___beyondhorizon4664 Filipinos should consume the leftovers

    • @drdisresfaketaxi2898
      @drdisresfaketaxi2898 3 месяца назад +12

      @@EldenLord413 u should consume the leftovers

    • @g4m3r1993
      @g4m3r1993 3 месяца назад

      @@EldenLord413 this comment gave me a good laugh

  • @AGreyAlien
    @AGreyAlien 3 месяца назад +502

    Absolutely right. Food is the #1 thing guests care about in cruises. 24/7 food is amazing

    • @jbbolts
      @jbbolts 3 месяца назад +26

      yup and that executive chef isnt diabetic for no reason

    • @NotKing-md8wz
      @NotKing-md8wz 3 месяца назад +1

      Don't know if you are being sarcastic or actually telling the truth.

    • @vyneshindenmc6181
      @vyneshindenmc6181 3 месяца назад +1

      ​@@NotKing-md8wzbeing truth

  • @furiousgtz
    @furiousgtz 3 месяца назад +453

    I need 3 hours video on this.

  • @WaltherPPK909
    @WaltherPPK909 3 месяца назад +231

    I just wish Royal would relax on their staff about the surveys. Getting begged to give them a 10 every sailing is crazy. Sometimes, servers are a 9 or an 8 but Royal sees that as an F.

    • @tanishqsagar3440
      @tanishqsagar3440 3 месяца назад +5

      nice pics walther

    • @diecicatorce6259
      @diecicatorce6259 3 месяца назад +16

      For them, staff is like tissues, if they're not perfect they can fire them and get new hires from developing countries

    • @wifisaysbye
      @wifisaysbye 3 месяца назад +5

      I agree with this. Did my first cruise with royal on wonder last year and my main dining room waiter really pushed the survey. I’m an experienced cruiser and told them we would do the survey and give them good scores and all, but they kept pushing it to the point that it really annoyed me and made me feel uncomfortable. Having said that, my second royal cruise on Oasis I didn’t face this issue. Have also not faced it with Celebrity or Holland. Hopefully it’s not a common issue.

    • @GG-qo4qo
      @GG-qo4qo 3 месяца назад +4

      @@wifisaysbye I would give them a low score for that.

    • @Hippida
      @Hippida 2 месяца назад +4

      This actually shows a leadership issue imho, rather then a staff issue.
      Especially if a 1-10 score is read as black and white. That reflects poor imagination

  • @joelvillanueva2435
    @joelvillanueva2435 3 месяца назад +18

    As a food scientist I think it’s incredible the amount of logistics that goes to providing food for consumers. Definitely a subject that’s not talked about enough!

  • @JTytshorts
    @JTytshorts 3 месяца назад +10

    Even after the whole explanation it is hard to truly believe the magnitude of this operation. Congrats to the team who makes it all possible!! 🏆

  • @nemo4uall
    @nemo4uall Месяц назад +4

    Food waste is from people who want everything and then throw half of it away because they are full. Always undertake and you can get more if you need be.

  • @jhaeros
    @jhaeros 3 месяца назад +50

    I am so happy, was waiting for a video like this ever since Icon was finished!

  • @overdoseproductions9011
    @overdoseproductions9011 3 месяца назад +20

    Great reporting job. Keep up the great content.

  • @cupq
    @cupq 3 месяца назад +58

    Seemlingly simple thing, yet so many things need to be considered. Amazing to have a glimpse into how it all works z!

  • @conradholden8184
    @conradholden8184 20 дней назад

    Super interesting and well done video. Keep it coming

  • @JJ2023.
    @JJ2023. Месяц назад

    Kudos to the employees that is incredible 🙌🏻

  • @temper44
    @temper44 3 месяца назад +65

    This Wall-E prequel video was great!

  • @AndreaDoesYoga
    @AndreaDoesYoga 3 месяца назад +21

    Incredible logistics, I'd love to dine on that ship! 🚢

  • @7wpollard
    @7wpollard 3 месяца назад +3

    Simply amazing.

  • @JPTech933
    @JPTech933 3 месяца назад +7

    Great the analysis of what comes back and the reduction in waste.. I think the best way to reduce this is by letting people order what they want in advance and if they don't consume it, charging them.

  • @willywatkins-zh9xd
    @willywatkins-zh9xd 3 месяца назад +5

    cruise ships and the military camp videos are the best

  • @PhiLLyPhiLLz
    @PhiLLyPhiLLz 3 месяца назад +30

    Going on Icon next year , so excited. Was on Wonderer of the Seas last year and it was incredible. The ship, the staff, the food , everything is jaw dropping and elegant.

    • @cpegg5840
      @cpegg5840 3 месяца назад +3

      Hope you have an amazing cruise when the time comes!

    • @Trey4x4
      @Trey4x4 3 месяца назад +4

      Paid commenter

    • @cwg73160
      @cwg73160 3 месяца назад

      @@Trey4x4You’re being paid by Norwegian to comment on every Icon of the Seas video. What’s the difference?

    • @Trey4x4
      @Trey4x4 3 месяца назад

      @cwg73160 I'm not tho. I'm a drunk observing comments that have very correlating chemistry between one another. You don't see it

    • @cwg73160
      @cwg73160 3 месяца назад

      @@Trey4x4 You are. I said it, so you are.

  • @FraserAtSea
    @FraserAtSea 3 месяца назад +4

    The scale that these ships are working to is absolutely remarkable. I spent about 10 months last year cruising across 19 ships, and it wasn't just the huge ships that were impressive. It always blows my mind that these ships are getting through so much food - it's amazing how they can do it!

    • @riku3716
      @riku3716 3 месяца назад +3

      19 month and 19 ships? So you are not cruising, you live on ships and took 2 month shore vacation.

  • @antonytsai6611
    @antonytsai6611 3 месяца назад +16

    I just wish that the mandatory gratuities on royal are included in the fare makes it easier to budget a cruise

  • @lph6202
    @lph6202 3 месяца назад +1

    I love royal carribean- but also behind the scenes. I hope the discovery channel brings back a new season of mighty cruise ships

  • @kevinpillay6103
    @kevinpillay6103 Месяц назад

    Insane operation.

  • @richardsimms251
    @richardsimms251 3 месяца назад +18

    Hard work for food staff

  • @nosushi4u
    @nosushi4u 3 месяца назад +4

    Looking forward to booking this cruise ship once the prices are reasonable.

  • @Truckydon
    @Truckydon 3 месяца назад +1

    Can’t wait to see this ship docking in Jamaica peer have to go and take a look at it when it does.

  • @inlangford
    @inlangford 2 месяца назад

    Food looks great, one day I'll take a cruise!

  • @randomspace9146
    @randomspace9146 3 месяца назад

    Amazing period

  • @enderzgamez1859
    @enderzgamez1859 Месяц назад

    I need a 9hr video of this

  • @EmmaCruises
    @EmmaCruises 3 месяца назад

    Mmm, this made me hungry. Such an interesting well-produced video! 😁

  • @s18169ex3
    @s18169ex3 3 месяца назад +6

    Cruise ships are absolutely amazing to be a passenger. Such luxury is such a treat. In the same respect. I wouldn’t mind having the chance to be able to work in the belly of the ship seeing feeling the stress, the success, and all that goes with this kind of volume.

  • @jarrettbobbett5230
    @jarrettbobbett5230 3 месяца назад +45

    I'm hungry now. 😅

    • @vasiovasio
      @vasiovasio 3 месяца назад +1

      Well... not just you my brother, not just you! 😂😂😂

  • @Alorio-Gori
    @Alorio-Gori 3 месяца назад

    Wow!

  • @JJ_Magnificent
    @JJ_Magnificent 3 месяца назад +2

    I wish the kitchen I work at ran like this !

  • @tnine3
    @tnine3 3 месяца назад +1

    Fellow truckers making all this happen! Keep America running! 🦅🇺🇸🚛🫡

  • @CEOofmyblockchain
    @CEOofmyblockchain 2 месяца назад

    Nice room 👑

  • @nasosnasos8054
    @nasosnasos8054 3 месяца назад +1

    Love

  • @travelchoice89
    @travelchoice89 3 месяца назад +1

    🛳🍽 Fascinating glimpse into the logistics of feeding 10,000 people aboard the world's largest cruise ship! The coordination and efficiency required are truly impressive. Bon appétit, cruisers! 🌊🍴

  • @AdamBechtol
    @AdamBechtol 3 месяца назад

    Neat.

  • @thierryvt
    @thierryvt 3 месяца назад

    Neat that they actually bake bread fresh. I always figured they'd bring that in frozen or pre-formed/pre-baked such that it only needs 5 - 10 minutes in an oven to crisp up.

    • @cwg73160
      @cwg73160 3 месяца назад

      It’s not neat. It’s necessary.

  • @Bradgilliswhammyman
    @Bradgilliswhammyman Месяц назад

    Downside is cruise durations for this ship are extremely short, three days max. There is a much longer documentary that was done about 1 year ago.

  • @Danny-fs1hk
    @Danny-fs1hk 3 месяца назад +2

    I’m hungry just watching the first 30 seconds of this video. 😂

  • @cheryldeboissiere1851
    @cheryldeboissiere1851 3 месяца назад

    Could WSJ cover Houthi problem as I just left a story out of New Zealand 🇳🇿, where they are experiencing 2 week shipping delays? Thank you very much beforehand...

  • @Sandis_Abele
    @Sandis_Abele 3 месяца назад

    Feels like a video that Business Insider made a while back, hearing some word-by-word repetition here ;D

  • @amz4081
    @amz4081 3 месяца назад

    really interesting it made me want

  • @alexeykulikov2739
    @alexeykulikov2739 3 месяца назад +3

    Mad world. This exactly what people need to be doing now

  • @tarabottogino
    @tarabottogino 3 месяца назад

    I wonder if the food leftovers can be use as an animal feed instead send it to the land field, or incinerator?

  • @hello_its_me.
    @hello_its_me. 3 месяца назад +1

    And the norovirus comments, 'I love big ships, the bigger the better. Well said Mr. Norovirus.

  • @Mike__B
    @Mike__B 3 месяца назад +3

    Curious how much waste they make compared to a standard restaurant on a per person that uses count. Buffets are notorious for having lots of wasted food... at least the good ones, the bad ones re-serve it the next day... and while yeah they mentioned measures to reduce waste I gotta imagine they end up wasting considerably more than a restaurant who's only income is said customers who eat food.
    Also would be nice to ban dumping at sea, but I guess once you hit international waters all bets are off as far as laws go.

  • @Pantomathh
    @Pantomathh 3 месяца назад

    fun to watch

  • @LMays-cu2hp
    @LMays-cu2hp 3 месяца назад

    Looking very nice.

  • @SquizzMe
    @SquizzMe 3 месяца назад

    What's the best cruise if I'm from Chicago?

  • @skoodledoo
    @skoodledoo 3 месяца назад

    Executive Chef got a promotion from Symphony of the Seas - saw him in another video.

  • @balongride3169
    @balongride3169 3 месяца назад

    How to apply their?

  • @rcdenholm
    @rcdenholm 3 месяца назад

    A Food lovers dream

  • @italianlifestyle7911
    @italianlifestyle7911 3 месяца назад +8

    It's been years since I've been on a cruise😍

  • @jacquelyngreen4210
    @jacquelyngreen4210 3 месяца назад +10

    God loves you and hasn’t forgotten about you. Please don’t forget about him and let him in.

  • @dmarmartin
    @dmarmartin Месяц назад

    Cruise ships + indoor vertical farming = quality controlled farm to port/table

  • @rickintexas1584
    @rickintexas1584 3 месяца назад +3

    The size of these ships is staggering. I’m constantly amazed how efficiently they run.

  • @KeepRowing247
    @KeepRowing247 3 месяца назад +2

    Being able to hit up room service at any time of the day for whatever meal you’re looking for is god tier

    • @cwg73160
      @cwg73160 3 месяца назад +1

      “God tier”? Cringe.
      Room service has been around forever. Welcome to Earth.

    • @eyeamphree3337
      @eyeamphree3337 7 дней назад

      @@cwg73160😹😹

  • @Blitznstitch2
    @Blitznstitch2 3 месяца назад +1

    Getting sick from the food or just germs in general is why I'll never go on one of these

  • @LOVER_LINK
    @LOVER_LINK 3 месяца назад

    is there a time zone they stick to if they were to travel over certain zones?

    • @wifisaysbye
      @wifisaysbye 3 месяца назад

      Have observed that Royal don’t change time zones if it’s only one time zone change. However if it’s over more time zones, then they would likely change to that zone. The crew are great to let you know if there is a time zone change, or if you are to stay on ‘ship’ time when going ashore.

  • @shreckm6470
    @shreckm6470 3 месяца назад

    At what stage does it just become a fun park on the water and the cruising experience just disappears.

  • @freeagent8225
    @freeagent8225 3 месяца назад

    More interesting is how do they deal with the waste ?

  • @mysticery
    @mysticery 3 месяца назад

    Dayum. My mind is blown.

  • @Quan-bo4np
    @Quan-bo4np Месяц назад

    Just came off today 🥺

  • @SilverHonda0767
    @SilverHonda0767 3 месяца назад +8

    For the price they charge for this ship cruise cabins. I could go on three cruises on Liberty of the Seas from Tampa to Key West to Cozumel.

    • @cwg73160
      @cwg73160 3 месяца назад +4

      Then go.

    • @SilverHonda0767
      @SilverHonda0767 3 месяца назад +1

      @@cwg73160 you talked me into it I’m going. Happy crusin ‘ 🚢

    • @SilverHonda0767
      @SilverHonda0767 3 месяца назад +1

      @@cwg73160 You come with me.

    • @Fingerbangpyro
      @Fingerbangpyro 3 месяца назад +1

      Give it a couple years. It’ll drop in price

    • @SilverHonda0767
      @SilverHonda0767 3 месяца назад +1

      @@cwg73160 ok, you come with me.

  • @ianhamilton396
    @ianhamilton396 3 месяца назад

    Sounds like Non Stop Dan got a new gig ??

  • @user-dv6pv4rp5q
    @user-dv6pv4rp5q 3 месяца назад

    It's been years since I've been on a cruise

  • @florianhug8069
    @florianhug8069 2 месяца назад +1

    and while you pay thousands of dollar for the cruise, depending on your "level", you still gotta pay ridicoulus amounts extra for these foods and drinks...

  • @heyyou031
    @heyyou031 3 месяца назад +10

    Hold on you’re telling me cruise ships are just dumping the sewage in the ocean?!

    • @webdev217
      @webdev217 3 месяца назад

      Yes, once at a specific distance from the shore it is allowed.

    • @bluenycom
      @bluenycom 3 месяца назад +4

      Treated sewage is allowed to release to the ocean just like sewage treatment facilities on land. They are not allowed to release untreated sewages.

    • @heyyou031
      @heyyou031 3 месяца назад

      @@bluenycomis it really sewage if its been treated?

    • @bluenycom
      @bluenycom 3 месяца назад

      @@heyyou031 That's is true but treated sewage water still has negative view so many water municipalities won't let it mixed back to 'regular' water supply. My city uses treated water to water city parks only. I believe there is a new law mandating to use treated water as normal drinking water.

    • @wifisaysbye
      @wifisaysbye 3 месяца назад +2

      All vessels discharge treated sewage overboard. Ships are required to follow Marpol legislation on pollution when discharging anything overboard.

  • @jarrodyuki7081
    @jarrodyuki7081 3 месяца назад

    I want to join!!!!!!!

  • @chuyenpham3336
    @chuyenpham3336 3 месяца назад

    Greatttt

  • @auro1986
    @auro1986 3 месяца назад

    how? wsj booked all of ship for this video

  • @MattGarcyaDC
    @MattGarcyaDC 3 месяца назад

    i could never do logistics with food

  • @SolaceEasy
    @SolaceEasy 3 месяца назад +8

    Why would you go on vacation in such a crowded place?

    • @chiluco2000
      @chiluco2000 3 месяца назад +3

      Because kids. You can let them roam free and parents can finally have a few hours of rest and entertainment

    • @method341
      @method341 3 месяца назад

      ​@@chiluco2000because you can only do that on a cruise ship......... 🤔

    • @slimpickens01
      @slimpickens01 3 месяца назад

      ​@@method341yes. You can't visit say Bahamas and let your kids roam by themselves. On a cruise you can let them go and explore. I've seen kids as young as 8 allowed to roam with other kids. Allow kids to be kids.

  • @___beyondhorizon4664
    @___beyondhorizon4664 3 месяца назад +7

    Do passengers weight themselves before and after the trip?😅 Do they sell Ozempic?
    If i have 3 buffet a day, i will feel like a giant balloon 🎈 and sick😅

  • @Thebranch1
    @Thebranch1 3 месяца назад

    I would love to be the taster 😮‍💨

  • @LG-jb9zs
    @LG-jb9zs 3 месяца назад +10

    Reducing food waste is good for the environment AND the company's bottom line. Perfect example of why being ecologically responsible translates into economic benefits.

    • @riskinhos
      @riskinhos 3 месяца назад +7

      a cruise ship is the prime example of waste and ecological disaster. trying to greenwashing by reducing food waste is irrelevant

    • @daveb2280
      @daveb2280 3 месяца назад

      @LG-jb9zs: I fail to see food waste as bad for the environment. It all breaks down and is consumed by animals and worms which help soil development. If anything, food waste is a positive for the environment. Look at how popular food composts are in home gardens these days. However, the concern for waste is indeed all about the company's bottom line. They just throw in that they are "green' to pretend they are progressive....and probably get carbon tax credits.

    • @spacebound1969
      @spacebound1969 3 месяца назад +1

      ​@@riskinhos So tired of this played out narrative. Cruises are one of the last unique experiences left for middle class Americans to participate in..
      You think by getting rid of cruises you're somehow hurting rich people who will charter out a yacht and not count towards any of these negative statistics?

  • @SERGIO-cr6uy
    @SERGIO-cr6uy 3 месяца назад +2

    that was a way too short video. 🤨

  • @zapfanzapfan
    @zapfanzapfan 3 месяца назад

    Some people on there should definitely not be near all-you-can-eat buffets...

  • @calebhernandez187
    @calebhernandez187 3 месяца назад +1

    The only reason there’s food waste,is cause the guests take more than they can eat🤣

  • @henryzhao4622
    @henryzhao4622 3 месяца назад

    Can we get some story about WORKING PEOPLE

  • @bochen0210
    @bochen0210 3 месяца назад

    I’ve never been on a cruise. Two months ago I watched the movie called Triangle of Sadness and decided I would never be on one😅

  • @bertdejesus3578
    @bertdejesus3578 3 месяца назад +6

    You can see a lot of Filipinos in those Cruise Ships because they are hard working and have good palettes!!! Mabuhay Philippines

    • @cwg73160
      @cwg73160 3 месяца назад +1

      I’m 100% positive you don’t understand the things you commented.

    • @JR-xo4jq
      @JR-xo4jq 3 месяца назад

      Im 100% positive and sure that one of the chef that got interview is a Filipino!

  • @lencicollier6492
    @lencicollier6492 3 месяца назад

    A-MAY-ZING 👀

  • @BryceLovesTech
    @BryceLovesTech 3 месяца назад

    Bill Burr has a solution for cruise ships lol

  • @cesaru3619
    @cesaru3619 3 месяца назад

    100 chefs EASY!

  • @user-gn6ut9ts8e
    @user-gn6ut9ts8e 3 месяца назад +1

    수소 전기 크루즈 선
    양자 전기 크루즈 선

  • @islandboss876
    @islandboss876 3 месяца назад +3

    Big up Mr Cole can here the Jamaican 💪🇯🇲

    • @starlyfe6777
      @starlyfe6777 3 месяца назад

      🇯🇲 🇯🇲

    • @cwg73160
      @cwg73160 3 месяца назад

      Google isn’t translating this comment. Which language is it?

  • @user-pt3oc6zk1u
    @user-pt3oc6zk1u 3 месяца назад +1

    Lots of Filipino in the crew.

  • @saipranay3416
    @saipranay3416 3 месяца назад

    They installed food factory itself in a ship 😅

  • @templar1694
    @templar1694 Месяц назад

    Time to buy cruise ship firm stocks.

  • @Daivd1111
    @Daivd1111 3 месяца назад

    Chef's job is mainly tasting food...

  • @LuigiL75
    @LuigiL75 3 месяца назад

    ...and here I thought being a MS on a carrier was brutal! 😳 😩

  • @appuscarbike8900
    @appuscarbike8900 3 месяца назад

    I don’t want to know what will happen in case of accident!

  • @johnyoung2702
    @johnyoung2702 3 месяца назад +1

    Imagine paying money to be surrounded by 10,000 people on a ship for 7 days to visit the poorest countries in the world

    • @slimpickens01
      @slimpickens01 3 месяца назад

      Then complain about the issues on those islands......

  • @udz39
    @udz39 3 месяца назад +12

    These ships will be the icons of the age of excessiveness. Repulsive.

    • @konigstiger3252
      @konigstiger3252 3 месяца назад +1

      You don't have to participate if you don't like. For most people, we have one life and intend to enjoy it.

  • @angiepatterson6338
    @angiepatterson6338 3 месяца назад +1

    Fun fact: Most people think I-95 is named after the highway but it’s really the number of the immigration/customs form for the US (or it used to be).

    • @ObjectiveTrade
      @ObjectiveTrade 3 месяца назад +1

      That doesn't really make sense. Wouldn't it be named after the highway given that it is a long stretch of "road" that takes employees from one end of the ship to the other? What does the immigration form have to do with a long hallway?

  • @rosemynnepatris7565
    @rosemynnepatris7565 3 месяца назад

    😯

  • @nahilmannan2030
    @nahilmannan2030 3 месяца назад +1

    Modern Day Titanic.