Careful, putting electronics in the trash is an environmental hazard and illegal in at least some places. Not to mention all the metals that can be recycled to make more electronics...
My contacts were indeed dirty. It was quite amazing how obvious how unacceptably corroded these were. My printer is about 6-ish years old. I cleaned them, and upon putting it back together, it slams the print-head to the left with a plastic'y bang, then back to the right with a bang, and then gives me the same error again. I'm damned sure I did it right, but, good video. Hell to HP.
Mine did this too - you need you make sure the clear tape/ribbon is BEHIND the read sensor as you replace the printhead. That is, between the backside of the black sensor and the green electronic board
@@charlievoissem463 . Damn, so it's not a matter of plugging things in, there's an optical sensor I need to be sure not to obstruct? I'll need a picture to really understand what you mean, now that I've put it away in the garage. At any rate, I'm going to get a printer that doesn't require an internet connection to print or scan on Windows 10, doesn't have mandatory software updates, and has linux drivers. This printer was so much nicer under Windows 7
@@ArbyFyrelyte Just to follow up for the next guy. On the back of the print head board you just cleaned is a black (probably) sensor that this ribbon needs to feed through. It's fairly obvious once you know what to look for and the slot in the sensor.
@@ArbyFyrelyte hey man, i have one of these right now that im doing a repair on.. if you’re able to ship yours out to me i might be able to give it a look too 👍🏽 we gotta stop letting these companies trick people into buying new products
They call it HPP, but one does not realize the meaning until one has to replace the printer head and throw it anyway (with newly purchased cartridge set). HPP indeed !!!
Same just happened to me. First it was yellow ink, then all of a sudden the red, then low and behold the blue was out, all that without printing a page. Then the printer head error message. $75 for new ink for nothing.
I guess if you just replaced all the inkjet cartridges and you get a failed printer head error message, you can feel motivated to replace it to save your ink cartridge investment. But, I never try to repair my printers. I always replace them when they are failing. They are so cheap. The newer ones are easier to configure for wireless printing than the one's that were shipping new five or seven years ago.
Yep, the same for me, and it happened after i purchased a full battery of printing cartridges (a lot of money). It says contact HP, but no phone available. I do suspect the HP pre-programmed the printer to shut down irreversibly after a certain use time. Swines !!!
My scanner makes a grinding noise now, the light comes on and it works but starts grinding against the side. Is the ribbon cable not properly connected ?
What size and type of tools are used? I was doing ok disassembling the pinhead until I got to the two small screws and I couldn’t find a tool that would unscrew them. Can anyone advise me?
Good video but this did not solve my problem. Replacing printer. For those who have printer head slamming, as others have said, make sure the thin plastic strip passes through the sensor on back of printer head circuit board (sensor looks like a small black box with a slot in it). Also, you will need T9 and T6 tools for this procedure.
@@johnmartinez6897 Mine did this too - you need you make sure the clear tape/ribbon is BEHIND the read sensor as you replace the printhead. That is, between the backside of the black sensor and the green electronic board
Mine did this too - you need you make sure the clear tape/ribbon is BEHIND the read sensor as you replace the printhead. That is, between the backside of the black sensor and the green electronic board
I have the same problem, but with the HP 6600 model, unfortunately I don't have any sandpaper at home, I only cleaned with eraser and kitchen paper, unfortunately it didn't help, the error is still displayed. 😭
I had the same problem as some below. It slams to the left, then says the printhead cannot move. This is even though it slides easily when the power is off. This printer is toast. I'll make someone a good deal on some full ink cartridges! Anyone interested?
I managed okay, but three issues with this video. First, when you took the top off, the print head was to the right, then in the next scene it's in the middle. How did it get there? Secondly, when you lift the circuit board off the print head there is a hex screw behind the board that a screw anchors in. I didn't realize this until I saw it laying on the table. I figured it out. Draw attention to it. Thirdly, when you put the print head back in you do not mention exactly where that slider guide should be in the print head. You fiddled with it with your finger, but it wasn't clear what you did. When I started everything back up it said the carriage wouldn't move. I had to open it up and figure out where that slider guide should be. After all this I am still getting missing "print head message." It looked like my square gold contacts were kind of shot in several places. Black circles on them that wouldn't come off. I assume it's just missing a gold surface there. By the way, if the springs contact those surfaces on the circuit board, what is the other end of them contacting? Maybe that's where my problem is. I did learn a lot about printers though and taking them apart. It's 10 years old, so I got good use out of it.
I have the same model, today I bought a non-hp cartridge, it turns on and then turns off suddenly, I haven't used the printer for several months. can someone help me what is the problem? Thank you!
Did all that and it did not work. Very carefully and correctly replaced the print head with a new one, still no good. The printer is heading for the dump, not wasting any more time and money.
Worked perfect. Cleaned a little corrosion off the pads and back in action. Thank you.
Thanks The pads and springs looked fine but i gave them a little rub anyway and cleaned up a lot of ink in and around the area and it works fine,
Thank you! This video fixed the problem but not it can't copy,scan or send fax. I guess I'll have to reseat the scanner ribbon
Ay, ay, ay
Found the best fix for this printer is dropping 48" into my trash receptacle.
lol
Careful, putting electronics in the trash is an environmental hazard and illegal in at least some places. Not to mention all the metals that can be recycled to make more electronics...
That fly on the hand was all like, "sup."
Perfect video! Thank you!
Works great now after cleaning and resetting. Thanks.
What materials did you use? OP didn’t list any at all, wonderful.
7:50 best part of whole video
Fly
Jeff Goldblum. Google it if you don't get the joke.
My contacts were indeed dirty. It was quite amazing how obvious how unacceptably corroded these were. My printer is about 6-ish years old. I cleaned them, and upon putting it back together, it slams the print-head to the left with a plastic'y bang, then back to the right with a bang, and then gives me the same error again.
I'm damned sure I did it right, but, good video. Hell to HP.
Mine did this too - you need you make sure the clear tape/ribbon is BEHIND the read sensor as you replace the printhead. That is, between the backside of the black sensor and the green electronic board
@@charlievoissem463 . Damn, so it's not a matter of plugging things in, there's an optical sensor I need to be sure not to obstruct? I'll need a picture to really understand what you mean, now that I've put it away in the garage.
At any rate, I'm going to get a printer that doesn't require an internet connection to print or scan on Windows 10, doesn't have mandatory software updates, and has linux drivers. This printer was so much nicer under Windows 7
@@ArbyFyrelyte Just to follow up for the next guy. On the back of the print head board you just cleaned is a black (probably) sensor that this ribbon needs to feed through. It's fairly obvious once you know what to look for and the slot in the sensor.
@@ArbyFyrelyte hey man, i have one of these right now that im doing a repair on.. if you’re able to ship yours out to me i might be able to give it a look too 👍🏽 we gotta stop letting these companies trick people into buying new products
One question. Will buying a new printhead fix the “Missing or Failed Printhead” Error?
Gotta love HP products and them breaking or being designed to die over time and not being fixable. Smh HP
Bringing us to 3rd world country status by promoting wasteful consumerism 👍
They call it HPP, but one does not realize the meaning until one has to replace the printer head and throw it anyway (with newly purchased cartridge set). HPP indeed !!!
Same just happened to me. First it was yellow ink, then all of a sudden the red, then low and behold the blue was out, all that without printing a page. Then the printer head error message. $75 for new ink for nothing.
what tools you use to unscrew everything? torque?
This worked, thank you
I guess if you just replaced all the inkjet cartridges and you get a failed printer head error message, you can feel motivated to replace it to save your ink cartridge investment. But, I never try to repair my printers. I always replace them when they are failing. They are so cheap. The newer ones are easier to configure for wireless printing than the one's that were shipping new five or seven years ago.
What size Allen wrench are you using?
T10 I think
I have a question I replaced my print head with a new and it still says print head is missing
Yeah, same for me.
Yep, the same for me, and it happened after i purchased a full battery of printing cartridges (a lot of money). It says contact HP, but no phone available. I do suspect the HP pre-programmed the printer to shut down irreversibly after a certain use time. Swines !!!
My scanner makes a grinding noise now, the light comes on and it works but starts grinding against the side. Is the ribbon cable not properly connected ?
What size and type of tools are used? I was doing ok disassembling the pinhead until I got to the two small screws and I couldn’t find a tool that would unscrew them. Can anyone advise me?
Ditto, I came down here looking for a solution. Did you figure it out?
Edit: I used a needle nose pliers and removed them an 1/8 of a turn at a time.
@@jamiedorsey4167 I bought a new printer.
T10
Cuando estás sacando el cabezal de tinta de la impresora
Good video but this did not solve my problem. Replacing printer. For those who have printer head slamming, as others have said, make sure the thin plastic strip passes through the sensor on back of printer head circuit board (sensor looks like a small black box with a slot in it).
Also, you will need T9 and T6 tools for this procedure.
I followed the video exactly. When I turned on the printer the print cartridge moves fast back and forth and slams onto the end. What did I do wrong!
Same here lol. I now have a very violent printer that does not obey commands!
@@johnmartinez6897 may have gotten ink on the clear plastic strip. check and clean.
@@johnmartinez6897 Mine did this too - you need you make sure the clear tape/ribbon is BEHIND the read sensor as you replace the printhead. That is, between the backside of the black sensor and the green electronic board
Mine did this too - you need you make sure the clear tape/ribbon is BEHIND the read sensor as you replace the printhead. That is, between the backside of the black sensor and the green electronic board
I have the same problem, but with the HP 6600 model, unfortunately I don't have any sandpaper at home, I only cleaned with eraser and kitchen paper, unfortunately it didn't help, the error is still displayed. 😭
I had the same problem as some below. It slams to the left, then says the printhead cannot move. This is even though it slides easily when the power is off. This printer is toast. I'll make someone a good deal on some full ink cartridges! Anyone interested?
I managed okay, but three issues with this video. First, when you took the top off, the print head was to the right, then in the next scene it's in the middle. How did it get there? Secondly, when you lift the circuit board off the print head there is a hex screw behind the board that a screw anchors in. I didn't realize this until I saw it laying on the table. I figured it out. Draw attention to it. Thirdly, when you put the print head back in you do not mention exactly where that slider guide should be in the print head. You fiddled with it with your finger, but it wasn't clear what you did. When I started everything back up it said the carriage wouldn't move. I had to open it up and figure out where that slider guide should be. After all this I am still getting missing "print head message." It looked like my square gold contacts were kind of shot in several places. Black circles on them that wouldn't come off. I assume it's just missing a gold surface there. By the way, if the springs contact those surfaces on the circuit board, what is the other end of them contacting? Maybe that's where my problem is. I did learn a lot about printers though and taking them apart. It's 10 years old, so I got good use out of it.
Thank you!! Working!
I have the same model, today I bought a non-hp cartridge, it turns on and then turns off suddenly, I haven't used the printer for several months. can someone help me what is the problem? Thank you!
Thank you very much!
Torx T10 screwdriver does the trick
Is this for the hp6600 also
Did all that and it did not work. Very carefully and correctly replaced the print head with a new one, still no good. The printer is heading for the dump, not wasting any more time and money.
Mine not fixed the problem :(
Followed all the steps nothing helped
Pues a mi no me ha funcionado. He repetido todo el proceso dos veces y sigue como al principio.
To mount back the two larger connector bands i had to use my both hands.
Didn't work for my HP 6700 😪
Is that a hex head?
Star head.
@@anonymousbyproxy8250 #10 TORX
No se ve bien es video, lamentable, no se enfoca bien la cámara
😍😍😍🥰🥰🥰😍😍😍🙏🙏🙏🙏🙏🙏🙏🙏