How to transfer your data and set up your new iPhone | Apple Support
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- Опубликовано: 23 июл 2024
- Learn three ways you can transfer your data to a new iPhone. We’ll show you how to use iCloud and your previous device, how to transfer directly from your previous device, and how to restore from an iCloud backup if you don’t have your previous iPhone.
Topics covered:
0:00 - Intro
01:23 - Transfer your data using iCloud and your previous iPhone
03:08 - Transfer your data directly from your previous iPhone
04:51 - Transfer your data using an iCloud backup
To learn more about this topic, visit the following articles:
Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad: apple.co/3ROFZh6
Use Quick Start to transfer data to a new iPhone or iPad: apple.co/3v6nzzn
Use iCloud to transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch: apple.co/3RSkgoC
How to back up your iPhone, iPad, and iPod touch: apple.co/3QMuYJr
Get temporary iCloud storage when you buy a new iPhone or iPad: apple.co/488qTbW
Additional Resources:
Get support for iPhone: apple.co/iPhone
To subscribe to this channel: / applesupport
To download the Apple Support app: apple.co/2hFtzIv
Apple Support on Twitter: / applesupport
To check coverage directly on your device: coverage.apple.com/ac4N1XV
This video is very helpful.
Does it make any difference whether I access my iCloud backup during quick start or during manual setup (without putting the phones together)? As I understand iCloud backup can be accessed during quick start too
Thanks for your question! See apple.co/3tPot2A for more information on using iCloud to transfer data to your new iOS device.
If you have further questions, please reach out to us using apple.co/GetSupport.
perfect time to post this before Christmas
I have just recently updated from iphoneX to iphone15Pro using method 2. Works well for me and managed to transfer all the data from the older iphoneX to iphone15Pro regardless of the difference in software version.
Healthy tip while doing the data transfer. If the software is not updated to the latest version, it won't data transfer so before transferring the data on the new iPhone, set up and blank iPhone, uodate the software and then reset the iPhone and then do the data transfer. I work in telecommunications industry where I have to do the data transfer a lot and I have learned if you do software update and data transfer together it will create a big mess.
When I transferred phone to phone. All the icons transferred but they were all showing the cloud icon. So had to manually download them. Is that normal?
Also new phone said it had completed and rebooted and all appeared to be working perfectly. BUT my old phone said it still had 8 minutes remaining like it was stuck on that screen.
Love it. Keep it up
Just bought one today, thanks!
Apple I have an question if you transfer your iPhone data will it log in into youtube
In method 3, is it necessary to transfer data during set up stage itself, or it can be done afterwards.
Thanks for your question! See apple.co/46WuYPo for more information on transferring data from a previous iOS device.
If you have further questions, please reach out to us using apple.co/GetSupport.
I want to transfer my iPhone 13 data to my older iPhone 10 for the purpose of safe keeping in the event I lose my phone. I rely on my phone for work and travel so I want to have a carbon copy ready to use in real time in the event of loss or failure. That said, I just want the old iPhone 10 to mirror my current daily-use phone. Is the process the same?
Hey there. This process works with any compatible iOS and iPadOS devices. Find more on that here: apple.co/3rMYQPd Still have questions or need further support? Connect with us here: apple.co/GetSupport
No one is talking about the second method that both iphones have to be on the same software version or it won't work. I had this problem and wasted half a day trying until i figured it out. It will not work if they are not on the same software version!!! It happened that the old iPhone 12 was on a newer software version than the new 14 pro out of the box because it wasn't bought right away when it came out and several software upgrades happened in between.
If you need help updating your iPhone check out this resource: apple.co/44GB2tK
For additional support, please contact our team using apple.co/GetSupport
For help transferring your data check out this resource: apple.co/3rMYQPd
For additional support, please contact our team using apple.co/GetSupport
So after, do you connect the phones together with blue tooth, or do the restart method?
Hey there Find the full rundown on using Quick Start to set up your new iPhone from your old one here: apple.co/3tG8hAY Still need support? Connect with us here: apple.co/GetSupport
@@applesupportso if your Iphone does not support newer software versions it wont work ????
Nice 👍🏻
Nice vid
I’m not transferring anything; I brought the iPhone 14 Plus to support and had it factory reset! The cloud keeps sending information from my iPhone 12??? I was told to get an iPad and that would solve everything but it’s been doing the same thing?
Hello apple, recently i got an iphone 15 pro max upgrade from iphone 12. i'm curious if i connect two decives using the cable of USB-C to lightning will transfer the data faster?
Hey there. Find more info on the supported options for transferring data from your old iPhone to your new one here: apple.co/3rMYQPd Still need support? Connect with us further here: apple.co/GetSupport
Will it transfer the apps with passwords doing phone to phone?
While backing up from icloud, mandatory software update takes more than 8 hours! With wifi speed of 450mb/s!
Quick question, when I transfer to my new iPhone, will both devices still be able to work with the same thing?
can you select what is to be transferred using the direct data transfer?
Hey there. Find more on transferring data directly from iTunes or Finder to a device here: apple.co/3OddOVQ If you still have questions after looking that over, connect with us here: apple.co/GetSupport
Tips: you can also transfer your data with a back-up created on Mac (finder) or PC (iTunes) 😊
how bro know im getting new iphone today bruv
For the last method, can I choose different version of backup or it will automatically be the lasted phone i use?
Hey there. Find more info on restoring data from an iCloud backup here: apple.co/3Ia5eF1 Still have questions or need further support? Connect with us here: apple.co/GetSupport
Thank you!!
I have opted to keepmy old sim card. Do I transfer it to the new phone before set up or keep it in the old phone while the data is being transfered
Hi I want to transfer everything from my old iPhone except photos & videos. Is it possible? How to do so?
Thanks for your question! See apple.co/46WuYPo for different options for transferring your data to a new iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
When u transfer data(2nd method) does it matter if u dont have iCloud storage or its not backed up in icloud??
Hey there. Find more on using iCloud to transfer data from an old device to a new one here: apple.co/3Ia5eF1 If you still have questions after looking that over, connect with us here: apple.co/GetSupport
My previous iPhone is broken and I don't remember the passcode I used to unlock it. Also I have no backup on my Mac to restore from
Thank youuu so much
i need help coz i dont know how to transfer my date frm the iphone 10 xr (which i backed up on itunes - could not back it up on icloud as not enough space is available) to an iphone 12pro which i am using as camera (date in it has been uploaded into icloud) bth iphones are 128GB & the 10xr is practically full w data
Hey there. Find our resources for your different options for transferring data from an old device to a new one here: apple.co/3rMYQPd Still have questions? Connect with us here: apple.co/GetSupport
The prompt to begin the process appeared, asked to unlock the phone, and then never triggered any follow up process. Well done, you guys!
my old iphone the wifi does not work can I use a patch chord to connect both phones and data will transfer?
Hey there. Find all the supported options for transferring data from your old device to your new one here: apple.co/3rMYQPd Still have questions or need further support? Connect with us here: apple.co/GetSupport
when you’re using the second method, are the photos exported too?
the second method is the best way to transfer ALL of the data. It’s LITERALLY duplicate EVERYTHING… I’ve tried it before and it works👍
Local iPhone backups saved on a local Macintosh follow the same general process?
Thanks for your question! See apple.co/47d14Gt for more information on restoring your iPhone, iPad, or iPod touch from a backup.
If you have further questions, please reach out to us using apple.co/GetSupport.
Is it necessary to first change sim from one to another
When you transfer data and apps, will the data within the apps transfer as well? Or will I have to sign back into apps such as Instagram?
Hey there. Find more on what all is included when you transfer data from an old device to a new one here: apple.co/3rMYQPd If you still have questions after looking that over, connect with us here: apple.co/GetSupport
may I know if I can choose certain apps to transfer using the bluetooth method?
Hey there. Find more on what options are available to transfer data from an old device to a new one here: apple.co/3rMYQPd Still have questions? Connect with us further here: apple.co/GetSupport
Did the third method and my phone has been stuck on a “Software update” page for an hour, it’s “update requesting” for iOS 17.3.1
There are several methods that can be used to remedy an error you might see when you update your iPhone.
Here’s an article that has information on what can be done: apple.co/49LNWKF
If you need any help, please start a support request with our team at apple.co/GetSupport
Please explain how to transfer from iPhone 5 to the iPhone 15 I am already using. I have a lot of photos and music on that iphone 5. The music was loaded from CDs, and not bought from Apple. Thank you.
Hey there. Find our guide that goes over options for transferring data from your old iPhone to your new one here: apple.co/3rMYQPd If you still need support after looking that over, connect with us further here: apple.co/GetSupport
Do I need to transfer the SIM card to the new phone first?
Do these ways require sim cards because my dad gave me his old iPhone 8 plus and he took the sim card. I want a new phone, but I am confused on how to get my messages and data back.
im willing to change my iphone but im not sure ill be able to have both at the same time cuz ill have to sell my old one to buy the new is there is a way i can transfer a file that contains everything photos and apps and passwords and then restore it one i get my new phone
I’m transferring from iPhone 8 to 15 plus. My iPhone 8 wont show the animation that needs to be scanned. Not even the pop up shows
There are other ways to transfer data from your previous iPhone to your new iPhone.
View different options for transferring your data here: apple.co/3rMYQPd
For support with using Quick Start specifically, please contact our team using apple.co/GetSupport
does this include e-sim?
Hey there. Find our resource on eSIM that includes how to transfer from one iPhone to another here: apple.co/3ZZHKud Still need support after looking that over? Connect with us here: apple.co/GetSupport
how to iphone tranfer to exchane iphone
Dose this work with iPad to iPhone?
🎉this ao cool UT I hope I'm doing it right
What if your new iphone has your okd sim in it and you want to transfer data from your old phone to new one. If i factory reset my new phone will i loose my phone number
Thanks for your question! See apple.co/40xEtCV for more information on switching the SIM card on your iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
What will happen with the old phone will the apps be still there? Those apps that are downloaded by thr user. And the passwords and all the photos???
Thanks for reaching out! The steps in the above video only copy your data to your new device. See apple.co/3V3BvoZ for how to prepare to sell, give away, trade in, or recycle your iPhone.
If you have further questions, please use apple.co/GetSupport for assistance.
Can you do the same thing but with iPad to an iPhone?
Thanks for your question! See apple.co/46WuYPo for more information on transferring information to a new iPad or iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
none of these worked.
Thanks for reaching out! See apple.co/46WuYPo for more options for transferring your data to a new iPhone.
If you have further questions, please use apple.co/GetSupport for assistance.
If I transfer from my previous iPhone to the new one and complete transferring will my previous iPhone work the same with the same data and everything or it won’t be any data in it and be as the new one???🤔
Hey there. Great question. Regardless of which method you use, the data on your old device would remain as it was until you elect to reset or restore it separately. Find more on transferring data from your old device to a new one here: apple.co/3rMYQPd Still have questions or need further support? Connect with us here: apple.co/GetSupport
Yes, everything will be preserved. Even your layout, home screen, wallpapers, etc.
can i do the last option which is too transfer from icloud backup but what if my old phone is broken and not everything is backed up into icloud how do i get the data that isn’t backed up
Thanks for your question! See apple.co/46WuYPo for more options fro transferring data from your previous iOS or iPadOS device to your new iPhone or iPad.
If you have further questions, please reach out to us using apple.co/GetSupport.
If your broken iPhone can still access the Recovery Mode, I think you can backup all your data to your Mac or PC, after that, use your Mac or PC to backup the whole data to your new iPhone.
What if I’m down grading from a 14 to a 12? And I don’t have the 14 anymore?
what if it asks for an update and you can't go past it and it never happens
thank you, worked well.
Which one of the few methods did you use
Hello Apple, on my new phone I am restoring from iCloud and it’s been more than 10 min and still hasn’t restored yet or showed the blue line where it’s almost done, what do I do in this situation?
Hi when I transfer to my new phone will the phone carrier also transfer over?
Thanks for reaching out! See apple.co/48CwjeO for more information on setting up cellular service on your iPhone.
If you have further questions, please use apple.co/GetSupport for assistance.
Do I have to insert my SIM card into the new iphone before starting this process?
Hi, I have two old iphones, an Iphone SE (2020) and an iphone 8 plus, I want to upgrade and buy a new Iphone 15 pro max, would I be able to transfer the data of both the 8 plus and the se to the new iphone?
Hey there. Find out more on your options for transferring data from an old device to a new one here: apple.co/3rMYQPd Still have questions? Connect with us here: apple.co/GetSupport
apple knows people gift iphones in christmas
can i transfer my data from iphone 7 to 14? iphone 7 does not have a ios 15 version
Hey there. Find more on transferring data from a previous iPhone to a new one here: apple.co/3rMYQPd Still have questions? Connect with us here: apple.co/GetSupport
When transferring from my old iphone, my old iphone just has a white box on the bottom half of the screen, and my new iphone says to continue on my other iphone...
So what if ya old iPhone is locked cann u still transfers the data
Hey there. Find more on what all is required to transfer data from an old iPhone or iPad to a new one here: apple.co/3rMYQPd Still have questions? Connect with us here: apple.co/GetSupport
I tried setting my new iPhone but it didnt like my info so it stopped the auto tranfer from the old phone now it won't recognize that there is another iphone next to it.
Thanks for your question! See apple.co/46WuYPo for more options for transferring data to your new iOS device.
If you have further questions, please reach out to us using apple.co/GetSupport.
Just bought anew iPhone 15 pro max. Person at the Apple Store told me to dowload at home from the iCloud. I am now at home. Transfer your Apps does not show up. He kept on clicking to finish later. I don't know what to do next
Same as for my son. And now I cannot get it to work. It did a partial transfer on the new phone and now we cannot get it to finish. 🤷♀️🤦♀️. Guess he’s gonna take it back to the store tomorrow and make them finish it
It doesn’t show set up without another device it says set up manually, did I do something wrong?
Hey there. Find more on using Quick Start to set up iPhone here: apple.co/3tG8hAY Still have questions after looking that over? Connect with us here: apple.co/GetSupport
Do i need to insert the sim card to a new device before starting the data transfer?
Thanks for your question! See apple.co/3SSEKOz for more information on the SIM tray on different iPhone models.
If you have further questions, please reach out to us using apple.co/GetSupport.
No, you don't need to. Just complete the transfer and move your SIM card from the old one to the new one later.
My iPhone 15 pro is stuck on updating to iOS 17.4.1 and it is unable to transfer my number to the new phone. Please advise.
Same
But I want to transfer the apps and some data, not everything, how to do that without using iCloud
Go to Settings > Apple ID > iCloud > iCloud Backup > your device backup > wait for a few seconds and select Show All Apps > turn off the apps that you don't want to backup their data to iCloud and remove all the current backups from those apps. I think using iCloud is the simplest way.
What if your Apple ID for media and purchase is locked? And no way unlock it?
Thanks for your question! See apple.co/3IiHdM9 for what to do if your Apple ID is locked or disabled.
If you have further questions, please reach out to us using apple.co/GetSupport.
i cant sign into my apple ID without my number which i dont have anymore not until i get the phone up and running which i cant do without the icloud...
while using iphone to iphone over wifi ... does it also transfer whatsapp chat?
Hey there. Find more on the process of transferring data from an old device to a new one here: apple.co/3rMYQPd Still have questions? Connect with us here: apple.co/GetSupport
I tried setting up my new phone again because I chose the wrong device for backups and after two times of setting it up it kept saying the set up was canceled please help me
does this restore all the wallpaper home screen layout?
Thanks for your question! See apple.co/3FJTFDc for what data is backed up, and as such what data is transferred when a backup is used for a new iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
Yes, your new iPhone's home screen layout and wallpapers will look exactly like your old iPhone's.
Can’t even log into the icloud. It’s been loading for 2hrs almost
The issue is that it crashed my new iphone while updating to the new iOS and now the setup screen won't show up so I can't do the transfer with any of these solutions....
Hey there. Find some things you can check and try on the iPhone that isn't working how you'd expect here: apple.co/3UPIscZ Still need support after looking that over? Connect with us here: apple.co/GetSupport
Min 2:10 does not explain which specific path to access to set it up as new phone!!! the wizard never appeared asking!!
Thanks for reaching out! See apple.co/3vWX28g for how to erase an iPhone to set it up as new.
If you need further assistance, please reach out to us using apple.co/GetSupport.
Does it transfer LITERALLY everything??? I mean like my instagram account or do I have to log in with my password??
I want to transfer my data from an old iPhone 8 Plus to a new iPhone 15 plus. But I forgot the Apple ID password and I need to wait 14days for the resetting. Is that mean I must wait 14days before I use the new phone?
Thanks for your question! See apple.co/3OcLdRC for more information on account recovery.
If you have further questions, please reach out to us using apple.co/GetSupport.
Yes, you'll have to wait until that day. After that, check your email or SMS for the link to change your password or do whatever Apple tells you to change the password.
Please reply to this comment Apple Support.
Does this restart all my apps on the inside? and my iCloud if i transfer everything? I feel worried or nervous or anxious not to transfer it, because if i transfer it, do i lose all my apps work on the inside? for example, like games? because, do i lose all of it? and what if it doesn’t work? I mean, i am getting a new iPhone.
Hey there. Find more about what all happens when you transfer your data from a previous device to a new one here: apple.co/3rMYQPd If you still have questions after looking that over, connect with us here: apple.co/GetSupport
❤❤❤❤❤
Am I still able to transfer the data if I’ve already went through the set up screen on the new iPhone?
Data can be transferred when an iPhone is first turned on or newly erased.
Learn about each data transfer method here: apple.co/3TzkAZZ
Reach out to our team if you need any help at apple.co/GetSupport
How do I retrieve the info from my old wallet and transfer it to my new phone?
Hey there. Find more info on transferring data from a previous device to a new one here: apple.co/3rMYQPd If you look that over and still have questions or need further support, connect with us here: apple.co/GetSupport
if you transfer data directly, does the data on your previous iphone still be stored or it’ll be deleted?
If you're wanting to get your iPhone ready to sell or give away, check out the steps here: apple.co/3RH5ob0
If you have additional questions about the process of transferring your data to a new iPhone, reach out to the team here: apple.co/GetSupport
@@applesupportApple I don’t think that relates to the question
When I plug my iphone into my computer i can't copy any files to the Iphone, i can only view photos. Its broken
Thanks for your question! See apple.co/3vfcgFi for more information on syncing between your Mac and iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
Just in time for the holidays Apple.
my wifi symbol keeps dissapearing and says searching for network. does anybody know how to fix this?
Just bought 15 today!
if stuck logo, how!
Thanks for reaching out! See apple.co/3VLZN7i for what to do if your iPhone is stuck on the Apple logo.
If you have further questions, please use apple.co/GetSupport for assistance.
My favorite part is how I had to sit here and watch 300 videos on how to get past a 6 digit PIN code that won't get accepted!
when you transfer over wifi does your games also
Thanks for your question! See apple.co/46WuYPo for more information on transferring data to a new iOS device.
If you have further questions, please reach out to us using apple.co/GetSupport.
SIM card?
Hey there. Find more on removing or switching SIM cards here: apple.co/3vABM7Y Still have questions? Connect with us here: apple.co/GetSupport
👍
it just stay connecting then it fails
Check out additional details on setting up your new iPhone here: apple.co/3S7Ohkt
If you need additional help, reach out to our team here: apple.co/GetSupport
Is it normal when your iPhone had been loading for more than one day?
can someone dumb down the first or second one to me
Thanks for reaching out! See apple.co/3IJEuLR for a step by step breakdown of how to use iCloud to transfer data to your new device.
If you have further questions, please use apple.co/GetSupport for assistance.
SIM card change out
What? Two iCloud methods and one that requires the same iOS. What about just using iTunes? I can’t do any of these.
Thanks for reaching out! See apple.co/3PJUOQD for how to use a computer to transfer data from your previous iOS device to your new iPhone or iPad.
If you have further questions, please use apple.co/GetSupport for assistance.
Enable USB C - Lightning Data transfers!!!