This Should Be Illegal...
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- Опубликовано: 17 окт 2024
- Hello guys and gals, it's me Mutahar again! This time we take a look at what appears to be a situation where the loss of your paid media is a stark possibility. Ubisoft recently sent out messages in regards to account terminations where logons hadn't occurred for over six months. This is a very real possibility for many to leave accounts untouched and it should not result in the loss of the games you've paid for. Thanks for watching!
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Ok
will do
Ok
ok babe
never!
I swear the justification for piracy is more reasonable every time this sort of thing happens.
Nintendo has entered the chat
You're not making sense. If you want to steal, steal, there's no justification for stealing something that you don't need to survive, stop being a weirdo.
@@DarkEnt1ty Nintendo games can still be pirated no? using emulator and illegally sourced game image and whatnot.
@@DarkEnt1ty hi Nintendo.. there's no heresy going on here.. we were just saying our prayers to the god emperor in Japan.. I know what you heard or you thought you heard.. but allow me to make my case.. we were planning a holy Purge against the pirates.. who think that they can do these things.. even though they cannot do these things.. and they will pay for their heresy and treachery..
And if the administratum is not satisfied with this, nor the outcome we shall all offer ourselves to the nearest Black ships for consumption or whichever fate in its most holy justice has decided.
@@okbrah4186 yea that's why I put the comment in the first place
I've posted this idea in many RUclips comments, I think there needs to be a digital goods act where anything digital you buy should be considered as equal as physical assets, if Sony or Xbox wanted to delete your account FOR ANY REASON, they must refund you for the full amount of anything you bought on that service. Laws like that would hold these companies by the balls and they would think twice about banning people for stupid things.
There can't be one; even physical assets like the disc are also based on licenses
Holding your digital licenses should be the same as if they had any other property of yours, maybe they wouldn't want to scoop up so much information if they're required to shepherd it.
@@itsharibonph Except, that when you have the disc, they can't stop you from still playing the game, because your still licensed under the conditions on the disc. They can't come to your door, kick it in and rip the disc out of your system. Like my Dead Space games on disc. They're MINE and I can't be locked out of them.
And the fact that it would hold them by the balls is exactly why they would always lobby against it...
@mintman105
I 100% stand by this. Where do I sign?
-Pay $70 for a game
-Forced to download their malware to play it
-They dont want to pay the cost of needing to use their malware OR they update their privacy policy
-"If you don't launch, and update our malware and accept our new terms of use/privacy policy we'll revoke your access to play your games permanently."
Modern gaming ladies & gentlemen. Just another reason to sail the high seas.
Gamers are the reason for this. Yall like digital media over physical discs so much. Enjoy now lmao
PC is full digital. And if you look at console they are also headed in the same direction 70-80% buy digitally & only 20% buy physical discs
@@ProfessionalRacist007 yep & the majority of gamers are proud of our decision
@@Derivedwhale45proud of restricting options lmao. Never seen a dumber consumer
@@ProfessionalRacist007 Doesn't matter if its a physical disk if it requires online activation like most these days. They can take it away all the same.
@@leonidas14775contrary to popular belief most games DONT require online if you’re not buying most AAA or popular games, or newer for that matter. Playing older games is so much more enjoyable
Imagine opening a bank account and depositing a million dollars. Six months later the bank sends you an email saying "hey we noticed you haven't stopped by our bank in six months so we're gonna take your million dollars and terminate your account"
It's insane!
This already happened to me. Wasn't a million dollars but I lost my Chase account that had money in it since I was a student in college. After trying to retrieve it a decade later, found out they closed the account due to inactivity and lost all the money in it.
@@gfdgf599 This is why I think that you really shouldn't save all of your money in a bank, at least keep maybe half of it as cash that's well hidden.
@@thegamerfe8751Until cash is no longer an accepted currency. Idk if it will happen anytime soon but still
@@thegamerfe8751no use gold and silver. A single 1oz bar is nearly $2000 and then you can get coins or gold backed bills for spending it down the line. Not only does gold not degrade over time but every civilization in history has used it so you know it will always retain value.
That makes me feel pain
Imagine not checking your email for 30 days due to reasons like being too busy or being on vacation
Imagine not checking that email because it looks like the most obvious phishing link in existence
Imagine getting it filtered into spam.
Didn't Microsoft Hotmail have it that way for a 15+ years ago? I can't remember for how long they waited, but I got one of those mails, I think they kept the e-mail address for you for a while but deleted the contents of your mail account, and then waited another period and then deleted it. It could be understandable if the e-mail addresses was getting used up, but my username was the same as the one I have on here, which I don't consider being very common for others to chose from.
or being in a coma or some shit
As much as i hate these kind of policies ubisoft is just avoiding a 1.2 bil euro fine like facebook had by not complying with their regultions
@@Smaoltic26 Pretty sure those regulations are just so they don't harvest too much data and ability for user to request them delete all data they have. What kind of regulation do you mean?
@@Smaoltic26 I really wish companies would stop humoring the EU's delusions of being a legitimate political entity with the power to enforce things.
Turns out, not only can Ubisoft not give away a game for free to save their lives, they also can't leave gamers alone to save their lives too.
Having to log in to stop my games from being stolen back would make me think twice before giving them more money
They can't stop sexually assaulting employees to save their lives too
Ay, they gave unity for free to act like they cared about the notre dame
@@solblackguywait aren't you talking about Activision? Or do they also have a pandemic of that gross behavior
@@cheesebucketman1606 Ubisoft got found out first. And on top of that, made an attempt to cover it up too
Imagine taking a break from video games because you just had a child and are very busy spending time with them. On their 5th birthday your child is ready to experience video games. You go to show them your great collection just to find out that it has been deleted by a billion dollar company.
Top of it, it's really stressful having to log in daily and you cant sue them either!
Just pirate the games lmao
It's definitely a problem if they're multiplayer though...
I bet if you make an autologin, they will ban it asap by adding it to their ToS as a reason for banning under anticheat
OUCH
@@st.altair4936 honestly if i lose my uplay account i'll probably stop paying for games, and not pay for ubi game especially.
Literally back to back, Muta and Charlie release videos titled “This Should be Illegal” and “This Shouldn’t be Legal” already can tell these will be bangers
Edit: in a good way 👍
but not so informative, what am I supposed to know what it's about? I'm not gonna click what I don't know what they mean if they aren't gonna tell me if it's worth my time or not.
@@RickTheSmugLord bro the videos aren’t even over 15 minutes calm down
@@brEZ527 I mean he kinda right
@@RickTheSmugLord its an alluring title, it worked, didn't it?
Holy shit I noticed that too lol
Imagine waking up from a 7 month coma only to find out Ubisoft terminated your account for being inactive.
You alright?
Not even. Oh. My pos system overheated and needs repair or replacement... or just while between jobs or a new parent on 247 sleep deprivation.
It's exactly the type of situation I was thinking of. Some people can have medical conditions that make them inactive for a while.
Or kidnapped/taken prisoner in some God forsaken country.
@@stanleybochenek1862 Who hurt you?
This is why I love GOG - you can download an offline installer to ANY game and use it at any time - no licenses required. Probably the only popular launcher where you actually own the games you buy
As someone who owns a Series S and a PS5 Disc version I think there should be more protections legally when it comes to these digital purchases. It's not just games, but dlc for games that are affected. FighterZ for instance has half of it's roster tied to dlc if they want to push the digital future then they better adjust to that.
Can you not store the DLC on a HD?
^ Brother in Christ you have missed the entire point.
@@CygnusOrbit is the principle of the thing
Weird flex on owning a Series S and PS5 lol
@Yellowredstone I wouldn't say the entire point lol. Part of the argument Muta was making is by having a disc ( physical version) you have the entire game. By that logic the entire game is a very small roster on fighterZ ( recently watched the game grumps vs with that game, and the base roster is very small).
Though the "D" in DLC is pretty much for digital lol.
...not quite sure where to argue with this comment other then what it sounds like they are arguing for in a digital future is for games to be live service games which is a whole nother problem lol.
Can sympathize though when you just start getting into a game that has been out for awhile, and see a locked roster ( to me I wish it would only show what characters I have and not grayed out characters with a lock on them, as if it's taunting me I can't play with those characters, but that then would also give issue to online play and make more work ( which we know no developer would want) to have many different versions for what DLC a person has.
I remember EA removing the need for their service from their games on Steam. I think it was for their Star Wars game specifically. Then suddenly one day they released an update re-requiring you to make an EA account and sign in to said account in order for your game to work. That's why many people just choose not to play many of these PC games.
I agree with you. Hotmail had this same issue about a decade ago where your account could be deleted if you didn't log into it after a certain amount of time. Well, I figured out that you could make a new hotmail account using their old email and then reset passwords on various websites and actually steal accounts. There's bound to be some kind of exploit here too.
Gmail sent out an email a couple of days ago saying they'll do the same if an email is inactive for 2 years
@@sukhdeepbutty2399yeah but if you have not logged in after 2 years then I don't think you even use that email.
@@sukhdeepbutty2399 that email wont be available to be used again though
Oh, do I know that. I spent months trying to get back into my Hotmail account when I learned that. I finally managed to, and now I login every once in a while to reset the timer. I do that same with my Ubisoft account (I haven't actually bought any games digitally from them. All my Ubisoft games are on discs).
@@The_Local doesn't matter. I use their cloud services whether I log in or not.
100% would love to see someone take ubi to court for this
sue ubisoft for applying the GDPR law in the countries it legally has to? Yeah I would LOVE to see somebody fail miserably at that too!
That's not gonna amount to anything. These are billion-dollar companies. To think they take any big decisions without consulting their 90 lawyers is silly.
What they do is completely legal for some reason
@@derryoneill9484 I'm not a lawyer either (though I do reside in the EU), but this really has nothing to do with GDPR; Ubisoft are just using it as a smokescreen to deflect blame away from themselves.
Their "interpretation" of GDPR is just that: an interpretation. A really bad one at that.
This simply isn't what the law is designed for at all, and I can't see how any court would agree with them, should it ever come to that.
Just like they shut down multiplayer services for a bunch of games a while back (some even fairly recent titles at the time) this is them being the scumbags they've always been, and it could have happened just the same no matter where they're based in the world.
Edit: And let's not forget when they removed the original titles of some games and replaced them with remasters, meaning you not only lost access to the original, but the DLC that came with it.
Like he said in the video: we're licensing the games, which basically means they can do whatever they want, whenever they want, and that's what they're doing.
Apparently that's what the word "license" means in this situation for whatever god damn reason - nothing.
Funny thing is that Ubsoft has also said that no accounts with purchased games on them will be removed, and yet they've already gone ahead and done so.
I agree with the message here: We definitely need consumer protection laws for this, and we need them now, because as it stands we are largely powerless.
This crap needs to be stopped really damn quickly, and new laws put in place to protect us and our digital purchases (including the ability to continue playing our games if the companies go out of business).
So the best thing we can do is to spread the message, and make damn well sure that politicians around the globe hear us, and that we're not going away until we get them.
@@PQED I live in a country where we have our own version of GDPR, but tailored to our reality, and we still have the clause of data retention that we need to purge data from customers that doesnt interact with us in 6 months, except there is a catch, another clause nulifies the data retention if the data is there to fulfill a contract, a service or a transaction, like the sale of a digital good, if that's the case, the data should be retained for as long as the contract, service or sale requires, even if the customer never logs back in, the data cannot be purged, as it will be a breach of the sales contract and the law itself
This is a scary scenario, I have had my Steam account for 18+ years and would be pretty pissed if I lost access due to not logging in for a period of time. I am with you regarding physical copies, I always bought them since the 80s but now you can't buy physical shit on PC. I guess this is why my GoG account is better as I can archive my purchases after buying, just seem to always grab items on Steam...
Always remember: If you are paying for the *right* to use something, they can revoke said right at any time.
It is said in the term and condition. But no one reading all that. Who tf read 20 pages software agreement. Like you will use maybe 10-30 of them.
It's a subscription service with a surprise mechanic.
Piracy is the way to go.
@@unknownman5090right
It has to be reasonable however, they can just revoke it just because you're not using it.
This is where I had a realization of the ownership of digital media is a slippery slope because seeing people spend money on micro transaction for like skins for example and being tie to online base service is worrying. I was a Overwatch player on release for the PS4 spend a good amount of money on skins, then I decided to switch to PC and finally realizing I cant transfer my skins to my PC account. I was like "well crap, looks like I've got burned and I don't have ownership of my skins." And thats where I've stopped buying skins in general.
if it's something u cant hold physically in your hands... does it really have any worth? Like truly ask yourself this, like I know games have memories tied to them. People WILL feel this, even the ones who think they won't. Like Candy crush (bad example; that braindead crap aint going nowhere xD)
Were you able to use the same login details on PC that you did on the PS4? If so then any purchases "should" have stayed tied to that account. I've never played Overwatch so idk anything about it, is it crossplay? I know an Indy dev game that's crossplay and they have full account transfer between devices (and also allow multi-platform purchase, I paid for the PC version & I get to login using my account on mobile and play the game there. Later down the line I could go on a console and do that same thing after only buying the game once on a single device) many of these big games companies could learn a lot from the Indy teams about customer services.
Walks in Ubisoft digits crypto toll booth asking for money for cross play 😂
@@Robert_D_Mercer or better, if its smth u cant modify on ur own, is it worth it? Thats how old games live a long live buddy, modding.
Wdym you can’t transfer you skins???? You definitely can
piracy seems alot more reasonable more and more these days
This is why I'm physical media for life. You never lose it unless you let your friend borrow it.
laughs in online activation and drm
or the media degrades to become unusable.
@@fuggly-qg9on like 1 percent of all physical console games
It really should be illegal. It’s bs. If you buy something even if digital it should be yours forever. This has me terrified for the “all digital future”. The only digital games i own have been on a deep deep sale and even some of those i also found physically later after finding out i loved the games. Then there’s digital only games which i try to wait for limited run or companies like that. Even a lot of MMOs dont delete your account i came back to eso after 3 years and my toons and acct was still there
They close empty accounts that are 8yrs inactive.
Unfortunately, I feel like the current state of software law is going to have to change significantly for permanent ownership of games or other software you “buy” to become a thing. Even physical software sales are under the same terms of use and bound by the same limited licenses that lie within companies’ control. And as long as that’s the case, companies retain the ability to rescind those licenses at any time, cutting off access to your older games. It’s not just physical games that have this issue-with the evolution of technology, physical games can become subject to similar restrictions on availability, or cease support on newer hardware, consigning them to past hardware until either the media or the hardware breaks down (and repairs cease to be supported). Many instances of physical games media don’t even have the full game on it anymore-once support for downloads and patches is ceased, there go your theoretically complete store-bought purchases.
For years, those terms of service that nobody bothered reading before using new software heralded this new development, warning that ownership and control over our use of software was in the hands of its publishers. Now, it has come to pass that technological evolutions have enabled them to go even further with that control in ways that could hurt us consumers even more. Backed by the legal validity of their actions, companies are moving forward and changing the environment of software licensing and use for the worse.
I would definitely support stronger regulations on software use that require companies to uphold consumers’ access to their software licenses for as long as possible, with a more tightly defined and limited selection of reasonable exceptions to even permit them to cease access to said licenses. While publishers may retain control over the availability of their software, the ways in which they may cut it off could stand to be limited further if this is the present state of things-and of course, they’d still need to provide ample advance notice before terminating any licenses.
Still, nothing lasts forever (physical OR digital), and I feel that companies are bound to eventually drop support for certain older works that they could no longer stand to sustain. So long-term preservation could never be truly complete as an objective unless transferred, consensually or otherwise, to the hands of independent fans devoted to continuing access on their own terms.
This is why I always buy physical if I can, because companies can deny you access to your purchased digital goods for any reason at any time and you can do nothing about it
if you're not somewhere like america or germany, piracy is just a direct upgrade to physical
It will probably end up making pirating games more popular, I have 1 Ubisoft game on PC that I rarely play (Far Cry 3) if I'm inactive long enough they delete my account I will look at getting a pirated version of FC3 & probably also go for a few AC games while I'm there because pirated games are free.
@@daneelaartIt can be difficult to find cracked games that aren't full of malware. Fitgirl is the only legitimate distributor I've found so far.
laughs in online activation and drm on physical disc...
"companies can deny you access to your purchased digital goods for any reason at any time and you can do nothing about it"
Yep.
If you look closely at the agreements for all of these services, you might notice that this stuff is covered in them. Usually, you don't even "own" the account used to access the service, just being given permission to use it for the sake of accessing the service, access that can be revoked at any time for any, or no, reason.
Always read the agreements, folks.
I'm pretty sure the data retention directives of GDPR only kick in once the business relationship between the provider and consumer has been terminated, and when the consumer has purchased an indefinite license to the provider's product, that relationship would only be terminated on the expressed request of the consumer. I guess it's possible that the ToS includes a clause that it gets automatically terminated on inactivity but to blame GDPR for that is BS.
check 6:22 it states right there on the page that any account with purchased games tied to it are not eligible for deletion
@@derryoneill9484 I received one of these emails back on Jan 31st 2021, but I've never been a resident of the EU or the UK, I've been a resident of the US my entire life. They never did delete the account though, I'm assuming due to purchases.
The GDPR has been a sight for sore eyes for privacy advocates, so seeing it blamed for some corporate's blatant malice is disheartening
GDPR says that data should be deleted "unless it is of public interest" that they are stored. I feel like it should be of public interest that people get to keep what they bought....
@@BT-ex7ko probably sent to you in error tbh.
According to Ubisoft, if you have purchased games on your account, your account won't be marked for deletion after prolonged inactivity. I haven't logged in to my Ubisoft account nor played any Ubisoft games in years and guess what, my account is still there. I live in Europe as well, where GDPR applies and you don't see me crying about this. This outrage makes absolutely no sense.
Oh, I absolutely agree with you here. The only reason I didn't get that notification must be because I randomly decided to replay AC2 a while back. They can't just close people's accounts, we bought games there. What will/would happen with my keys? Will I be able to reactivate these games with the new account? If keeping "old" accounts is too much for Ubi servers, at the very least release no-DRM patch for older games and let people make full backup of install files. If I lose the achievements, so be it, if I lose the games that I BOUGHT, I will riot.
I HATE being forced to create even more things to remember just to play my games. When EA did this I just bought Anthem and could not play. Support said nothing they can do. Turns out Anthem had a loop that kept signing me in (no account). I had to play Apex just to make an account so I can then play Anthem. First time loading Southpark: Stick and I get spammed with "unlocks" for over a half hour.
Offline games are amazing for what they don't do.
Same thing happened to me when I wanted to play Mercenaries 2 on my Xbox 360. Had to download a Command and Conquer demo and create an account through it just to get to the title screen, but given how much fun that game is in spite of being such a buggy mess, it was ultimately worth the headache of getting it working.
I agree with Muta on this, YES THERE SHOULD BE LAWS FOR DIGITAL SOFTWARE AND MEDIA. If I am buying a game I am always trying to get physical if the prices are good. But if there is no way for me getting physical then I go for digital. Many games that I "own" are digital and that sucks but if new laws were introduced, then having digital media would be good as physical since we got protections and shiz. Man I hope someone introduces new laws to protect digital ownership so we won't be screwed up by this kinda stuff. Also I just like having physical games being on my shelf as a deco especially old PC CD rom boxes like the Rollercoaster tycoon games
online activation and drm on physical copies is a thing tho...
Law doesn't work backwards , meaning you'd still be at risk of losing your gaming catalogue.
Not protection to games like that then there wouldn’t be mods :(
Mutah, I'm from Spain and I love so much your videos, especially if you upload two or three on the same day with the passion you make them. Keep it up man! Love from Spain!
3:13 LOLLLL this was too funny 😂😂
The reason why physical copies scare me, is cause I always think to back in the day, when the disc would get scratched for whatever reason and suddenly the game was now unplayable. Games are specially quite expensive here, so if that happens with a game I really like, I would probably cry.
I completely agree with all the unnecessary account bs. It’s weird and just shows that companies don’t understand people. I also heavily agree with discs. THEY R NICE TO HAVE THE PHYSICAL THING, LET ME KEEP MY DISC
Starforce: What a nice disc you have there, it would be a shame if someone shut down the activation servers
piracy is just physical but infinitely better
Reminder that all piracy is legal except if it's from an indie studio
@@s1nistr433 for indie games, it's best to buy them and then rip them for preservation purposes, buying an indie game only supports the dev, it's still affected by the same systems in place
No point if buying discs if you still need to download it and use the console storage. Its dumb
my jaw literally dropped when you said BMW is implementing microtransactions to their cars, I was laughing and thinking to myself there's no way lmfao, what a time
That's a year old story now! BMW cars have a seat heater feature in every one of them but it is locked by software! If you pay a subscription fee you can unlock the feature 🤣 What a joke! I litterally have direct access to my car. I will bypass the software lockdown myself 😂😂😂
Its literally every car manufacturer now, not just bmw. Want heated seats/steering whell, subscription. Want more horsepower in your car, subscription. Want some dashboard options that we gave you years ago? No, no no no, it's a subscription now. Want your car to have sport or eco mode, subscription. Its getting insane.
@@julianojosoa2145 They will do their best to get you arrested for bypassing the lockdown.
doesn't tesla and mercedes copy them along with innumerable chinesium
@@buffalowt5582 boycott them or else these behaviours will become normalized
*I'm just going to say the same thing I said on Charlie's video*
Sadly, Minecraft is doing the same thing, and I'm a victim of it.
If an account has no purchase history and has been inactive for 5+ years, then it is reasonable to close/delete it so that the username can be acquired about someone who'll actually use it.
However, you should never have your games taken away.
They only close empty accounts, after 8 years.
@tnaxpw No.
It doesn't matter if you have the most active Minecraft Account on the planet. If you don't/can't Migrate the Account, they are nuking it, and if you are having any problems with the Migration Process, Mojang will not help you(unless you are part of the 1% that got someone from support that's reasonable).
well if you buy ubisoft games you deserve that these things happen to you, it is morally good to pirate ubisoft video games and also EA
I'm not defending any of both practices but there's a difference between 5 years and 6 month.
Since I moved to GOG I don't remember when I logged into launcher (even GOG one), so it's entirely possible to not logging into other services for at least 2 years. If they were talking about bot account that don't have any purchases or games activated, I would understand but they do this to any account not matter if they have games or not which is a bullshit
@histhoryk2648 Well yeah...
6 months is atrocious.
your rage, barely restrained, brings me relief in this stressful world, ty muta
It is important to note that, according to the info at 6:32, accounts tied to purchased games, likely either from them directly or Steam, will not get deleted regardless of how long it has been since your last login (yet). Theres a lot of people in the comments talking about them deleting your paid games and that is not the case.
so are they just deleting accounts that dont have any purchased games to it or something? and then what about the games you need a ubi acc for but you bought it on like xbox or ps
@@Sodali0550 I don't use any of Ubisoft's services but if their system is similar to EA's, buying it through Steam and linking the accounts should also count as you paying for the game.
Its almost like (super) big companies can do anything wrong and not be affected or something
As far as i am aware "buying" a game here (Germany) means actually owning it. If it is just renting a game it must say "rent" on the display/contact.
If if they deny the access to your games you will get at least your money back.
Can't find anything to prove this just the 14 day refund.
And it makes sense that would be the case because if you bought a game then got banned by breaking the user agreement your not allowed a refund.
Everything says that if they shutdown servers they have no obligation whatsoever to refund anyone.
I'm so glad I'm 95% physical.
For the PC, if anything happens to the games... I can I guess always go the yohoho route.
Buy the game, keep the pirated version and updates to it archived.
sadly im 100% physical because im still using PS3 with CFW
PS5 is powerful out beat PS4 ( crash in an older game which supports )
Xbox can play PC games too by is browser for FREE without paying for gold membership
Wait until you find out, physical versions have license expirations just like digital. At least on PS4 and PS5.
At one point, if your clock capacitor died your games would be locked though Sony did fix this but the point is, if they want, they can lock you out. Xbox is an even worst DRM box, there is no jailbreak yet so I can only imagine what type of DRM shenanigans they have put in place. If they ever decide to abandon the Xbox One for example, I expect it to turn into a full brick.
@@Manic_Panic Personally I haven't had a playstation since the PS3.
The games I used to enjoy on the PSX and PS2 have moved to other consoles or on PC or just discontinued.
For example Final Fantasy, Jak and Daxter, Koei games, and obscure games have died because I guess they'll never be a huge hit and make a ton of money... like Klonoa, Grandia, Graffiti Kingdom, and Monster Rancher.
When I was a child and the "digital" marketplaces was emerging, It was kind of a shock for me that I have to pay for internet to download my game, which I bought for 60$
@@BlackLivesMatter1414 Yeah, I did!
I worked Ubisoft Support for 3 years. They have 1 office that handles ALL of North and South America and they just cut the staff by half so there's maybe less than 50 people working support now, which trust me is not enough. Reminder to PLEASE be kind to the staff you speak to, Ubisoft is very strict with adhering to policy and Support doesn't have much room to work with. Dealing with de*th threats every week, some of which sound very real and not just people blowing off steam, is not an environment people should be forced to deal with. Everyone that works in the office is a gamer and understands how bad many of the policies are but have no choice in enforcing them or they risk their job. If you want to attack people, attack corporate that sets the rules but don't go into a chat or email and threaten the support agents who had nothing to do with it.
That's why am really respectful.
Granted, I always get gifts for being courteous and respectful (such as discounts and such).
If they are going to delete your data, they should also give you an option to be able to download all of it yourself so that should you ever feel like returning, you could pull out the file to re-enable your account. Besides, it shouldn't be like they're keeping gigabytes of data on each one of us, right?
They only close empty accounts.
@@tnaxpwThat was proven false, they didn't exclude any account, all accounts that were inactive for a long time can be terminated.
I don't get why your entire account has to close anyways. If the issue is personal data wouldn't eliminating the personal data be compliant?
Like if they don't log in after a certain amount of time just delete their profile info but leave their account in game purchases intact?
I'm in 🇨🇦 as well ....appreciate you saving me having to go through my Ubisoft account TOS to discover this information....still not cool for gamers in UK though. Ridiculous when your saves and purchases are linked to it and def should be illegal.
You know it's the serious times when mutahar uploads twice a day more often than not.
As someone that has to develop with GDPR in mind. There using it as a scapegoat. GDPR doesn't require them to do what they're doing. They are allowed to retain personally identifying information (PII) for as long they need to to continue offering a service to the customer. When you buy a game, you are buying a perpetual licence. That means that they can keep your data (relating to that purchase) permanently (unless you specifically request they don't) and not get in legal trouble.
Also, let's say for sake of argument that what I just said was not right, that a perpetual licence does not allow them to keep you information indefinitely... they don't need to purge your data to adhere to the law. It just can't be personally identifying meaning they can obfuscate things like your name, email, address, etc. so they could hash the email so it's no longer readable and then when you try to log in after your PII has been hashed, they can run the email you log in with through the same hashing algo, compare it to other hashed emails, find the matching one, and restore the PII from you logging in again, at least the email, everything else is still hashed. I do this all the time. They're just cheap and don't want to store kilobytes that aren't making them money. Welcome to end stage capitalism
Same happened with Pearl Abyss and Black Desert Online. Thousands of accounts were permanently deleted when they acquired it and if you missed the emails you lost years of it all and they never restored any accounts.
This actually happened to me, EA does it too. I had like 3 games on Origin and since I was living in Okinawa at the time, and Origin region locks your prices even if you use an American debit card, that represented 300 dollars worth of games. I rarely played because EA is so penny pinching with bandwidth from their servers, that even with 1 gb/s fiber optic internet, I would often get download rates in the low mb/s, and even kb/s.
One day, I decided to fire up Battlefield 1 since I hadnt played in forever only for origin to fail to autologin. None of the account recovery sh@t worked either.
It took some rearching. And by that, I mean I found the one guy on reddit who actually read the TOS for Origin, and to find that meant skipping through a sea of EA "troubleshooting" articles that all just spam you with the account recovery shit ya already tried.
Apparently they just flat out delete your account if you havent played in a long time. I hadnt played anything on Origin for 2 years because of what a trash platform it is.
I dunno how it's legal. All I know is that now that EA has literally stolen from me just because they dont want to pay the pennies per year it costs to maintain account details on a server... I have zero moral obligation to play any of their games legally. This kind of crap is why piracy exists in the first place. When your official store and platform is more of a pain in the @$$, takes longer to download, and is less permanent than PIRATEBAY, then you have utterly failed as a company, and dont deserve to have your products paid for.
I like how Im only hearing a this now and my EA and Ubisoft accounts might already be deleted lmao.
As a retro gamer who doesn’t really support pirating, I have to agree at this point.
This is like a company making an product, then failing to put it on shelves, then complaining that somebody makes the product and shelves it themselves.
Consumers want that product. You can’t blame folks for filling the void and making a market for those people...
That said, I personally think Nintendo deserves more respect in this regard. I still have access to 99% of the Nintendo games I have owned for the last 20-30 years....and the games I don’t yet own, they grant access to most through legal applications.
Only problem is prices on the second hand market, but they don’t control that...
@@Wallychans Nintendo does not deserve anything, they are not selling anything themselves. You can buy almost all games form all platforms on 2nd hand market, and they are also total ripoffs by scumbags charging enormous money out of which none gets to actual people who made those games.
I don't get how do you attribute that credit to Nintendo.
You will also have access to games on almost all platforms before late 2000s thanks to actual physical DRMs instead of the online DRMs of nowadays.
And don't act like modern nintendo also does not lock cartridges to a single device and you have to buy all the games all over again if you happen to break your device. Every aaa company delves into this scumbagery. I think only xbox and ps still allows handing over physical games, but only after mass pushback.
It’s almost like they are begging you to pirates at this point.
Big Media companies are committed to going down this route of, "Let's piss off literally everyone who we depend on to stay in business, I'm sure this won't end badly at all."
I've made digital purchases since the early 2000s, and data required was minimal. Invasive data collection (theft) relative to GDPR protections isn't required by Ubisoft. They are saying it is to create outrage over privacy regulations.
The reason why I mainly do digital games is because I live in a country that doesn't get physical games or even game consoles on time early. Its really hard to find a seller that keeps up to date and there's no gamestop/physical game stores near me (and if there is, its very outdated).
Digital allows me to get the games for base price without having to pay extra for customs, the way they handle digital media infuriates me though. Especially the non refundable policies some have.
Seeing Muta have a moment of 'processing' at 2:45 both made me scared and laugh... Sad to see that things we PAY for are no ours and at risk of being taken away.
Oh well... more invasive thoughts in my head to pirate incoming :)
2:50 props to Muta for being able to calm himself down so quickly, I need to know where to learn this skill lol 😂
I also love physical discs, just feels nice to have a physical game collection that i can see irl and for others to see
Same. I just like maintaining a library of physical games & books. Never got into the digital books & games shit. Kids these days just don't get it (I'm 20 but pls lemme use the phrase 😭)
@@ProfessionalRacist007 I have a semi-collection of discs and digital for PS5. I like to go for discs but I sometimes install digital since some of the games I want cannot be found in stores (like dicey dungeons). I don't think you can "get into" anything surrounding the way to get games, since most modern and indie dev games are digital and practically force you to go digital.
Same
I hate how it takes space.
@@sitrueis4007well the good thing is you can resell the games. Sell the games and make some money then. I have sold a few games that have taken space. With digital games you can't even sell them.
I'm feeling it Muta - thank you for showing I am not the only one. I totally miss the CDs for the PC. It "Feels" better on so many levels.
I saw this news in my feed, and it is actually concerning to me. I lost my computer a little over a year ago, and haven't really been able to replace it due to other life priorities. I've been making do with my Steam Deck for the past six months or so, but I haven't logged into Ubisoft for a long time. And I don't really plan to for a while yet. But I have all the AC games there, and planned to go back to finish them eventually. Along with the Far Cry games once I'm able to get FC6. Deleting an account for these services should not be considered, heck, I'd go so far as you can't "terminate" unless you remunerate the license paid, even for breach of ToS. Ideally, even if a service-game is ended, you should still have access to the client, and the server side software.
If you lose or scratch your disk it's done for , i can re-download a digital game infinity times , as well as game share (2 for 1) . Digital download is FAR superior to disks.
Funny they made digital distribution to reduce piracy, only to rob people rights to have the game fully😅
Yet people still pirate especially nowadays. I never see anyone pirate steam games tho. Maybe there are. I dont know but I find no reason to pirate it other than no money. Other company however, give people a lot of reason to commit piracy. Absurd DRM is enough to make someone to turn to piracy
Wait I'm so confused, wouldn't digital distribution only increase piracy?
@@afterhours1337 As far I can remember, digital distribution are done to reduce cost, they also introduce a lot of digital protection to prevent any sort of cracking (although pirate and crackers find their way eventually), however doing so tied your account to their service, which eventually make you lose control of your owned game (like they can ban you from the game completely, if it violate their TOS, usually done on multiplayer game).
Honestly Muta is my bae. He's always on the grind on serious topics. I respect tf out of that.
Can someone IQ test this man? I get the impression it's 120+ but I just want to confirm that.
It's at least 169
Having completely reasonable and level headed takes isn't genius level stuff
@@SolidLoach I see you guys make it easy to criticize what people say, but don't see you dropping as much knowledge as person I'm giving some of my respect to.
Until that happens whatever you guys say is meaningless.
@@maxb2244 I'm more interested in actually seeing this man's IQ over what you currently have to say. I just don't remember asking you for input or feedback by any stretch of the imagination.
it’s not about intelligence, it’s about telling the truth.
Sadly, the argument for physical copies is also one that can be removed at some point, too, with server shutdowns. There's quite a few full price games with DLC that I'll never get to play again despite having a physical copy.
That only goes for games that are solely online games/majority online like overwatch and every live service game I believe.
@@CyberDragoon656 single player games are also going more increasingly to always online so that's not 100% safe anymore
@@theninja2k14just don’t buy those games..
My personal physical library is at 300+ games. I have 3 bookshelves full. Spending $50 a month for 10-15 years as a collector. From NES/Sega Genesis to PS4/Xbox 1
Goodwill is a gamers best friend, especially in richer neighborhoods. I’ve snatched $30-$50 titles for $3 dozens of times.
When you get to this point, you learn to just pass on some games, no matter how fun they may look. I have too many options to cry over missing out on a few modern titles.
I’m much happier and content with my gaming once I separated from modern gaming.
@@Wallychans that will be every game at some point mark my words
@@theninja2k14 and I’m 100% content with that.
The price of my physical library will skyrocket in that process
I could sell my secondary Pokémon games alone for $1000 already.
Wii. Switch, and Nintendo handheld collection alone are another 3k
Entire library sitting well above 10k currently
If they mess with the market enough I’d have 20k in my pocket. I might sell the whole dang thing and put a down payment on a second house in Arizona. Which I would enjoy far more than video games.
This is how collectors corner a market. There’s literally nothing these companies can do to screw me over. I’ve already won...
Mojang (Minecraft) is forcing players to migrate to a Microsoft account, they started doing this in waves since march 2022. However they are removing the ability to migrate September19 2023, with manual migrations through support also no longer being possible. So anyone not migrated in the past year will lose the game they bought. There are plenty of legit reasons someone might not have access to internet for a years, those people are essentially getting robbed and likely only find out afterwards.
Preach man. The subscription on my car ran out and KIA killed my remote starter.
RUclips is not cool with a fair portion of the words I have left to say on the subject.
This is why DRM-free services like GOG are so important. Avoid Ubisoft at all costs!
Muta had a factory reset right in front of us 💀
Yeah that face scares me lol
Never has it been more morally correct to pirate Ubisoft games until now.
But it's because people that sail the high seas drm exists....
That's the thing, you can't do this for always online games
Now that You mentioned this a memory was brought up, I played Subway Surfers and got like 50+ characters than stopped playing the game because I was just not able to play due to lack of free time and after like a year of not playing I downloaded the game again and my save was deleted I had nothing I tried contacting support yet nothing was done, other people who I know haven't played that game in like 7 years yet their save was not deleted of the could.
0:55 this is the funniest Muta scene, even funnier than the earth has stopped spinning
Wow! Who could’ve ever expected this?
It doesn't matter if you have a disc if the game has online activation or always online DRM like Diablo 4. They can kill what you bought just like it was digital
Simple solution. Don't buy online only games unless you're content with the idea it can be, and likely one day will be, even if it's quite a way down the road, taken. I'll play games online but only if it's an online mode for an offline game, like GTA. But you won't catch me buying Fallout 76 when I have Fallout 3, New Vegas, and 4.
i think it be smart to have like a receipt system where if your account does get deleted for inactivity you could show the receipt and get your games and items back under a new account.
That's actually a pretty good idea. Maybe a sheet of license codes or such.
You are asking a greedy company to make less money.
@@dob_z lmao
Oh yeah, I'm sure Ubisoft is willing to just let users get their money or games back.
We definitely need some consumer protection laws regarding digital goods. It's unacceptable how you can loose games you paid for. When I was young I used to have my games as CDs/DVDs. I can still install and play them because they are single-player games. Multiplayer in them is option but not mandatory. And getting banned in 1 game did not mean loosing all your other games also. Even worse, you can loose access even to those games were you never cheated - for example Steams says they gonna drop Win 7 support. But what if I have old game that doesn't play nice with Win 10? If I have paid for it I should be allowed to have retro gaming PC if I want. BuT oUtDatEd Win 7 NoT secUrE - yes I know but it should be me who decides what is acceptable for me, not them. I think we really need some kind of law here that Steam is allowed to ban you from individual games but not from steam itself.
Dear customer!
According to our terms of service, your Tesla will be forcefully removed from your garage if it stays inactive for more than 6 months.
Physical media is forever the best and I'll never buckle to the people who try to clown me for buying physical
I mean, one can clown you if you believe that having a physical disc means you really own the game. There's about as many ways to screw you with a disk as there are with a digital download.
@@ekki1993for real, I'm bought mw2(original) a couple of weeks after it came out for PC went to go pop it in my computer and it told me the code on the deik was already in use by another steam account
@@ekki1993 what's a way to screw you with discs outside of online being required for certain games? That isn't use error line breaking the disc
@@ekki1993 i mean we do? My shit still works account or no
@@nnightkingjnot putting the entire game on a disc like BDSP for the switch. There were entire sections of the game missing that could only be downloaded via an online patch.
Most modern game companies have too much money and delusions of granduer. I try to stick with smaller studios because they tend to not f*cking hate the people who buy their games.
In the screenshot that reads Why does UBI close accounts? The bulletpoints towards the bottom state that accounts tied to purchased games are not eligible for deletion. So thats one thing I suppose.
Hmmmm most of the ubisoft stuff on uplay are free redeemed games but i did buy uno on steam idk if that makes me immune
glad you also noticed that. it seems most (including muta) didnt
Italian here: Ubisoft is playing an interpretation of the GDPR regulation that is so loose that its farts wouldn't make a sound if it was a person. All the regulation says is "Listen, if you don't have any reason to keep the user's data anymore, DELETE IT.", but Ubisoft is thinking that since you're not logging in they don't have a legal basis to keep the data on their servers. Problem is, according to the GDPR, acquiring a service counts as a valid reason to keep data on the servers, since pretty much every single company in the European Union asked Bruxelles and Strasbourg for clarification about that. Ubisoft is trying to play daft to cut on costs.
I want to buy physical games, but it's simply just too expensive.
I live in Iceland, we're an island with around 360K people, and anything that isn't made in Iceland, Britain or Denmark can be hella expensive due to the importing. So I have the choice to buy a game online for $74 ($60 + 24% tax) and use my 1Gbit connection to download it within minutes.
Or, I could buy a new console for 685 USD (90,000 ISK, I checked) then when I want to buy a game I go outside, take half an hour walk to get to the store because I'm 19 with an apartment and can't afford a car, buy a disk for 106 USD (14,000 ISK), walk back home and play it that way. It's just not resource effecient for us to buy physical media here.
Or the third option if it's stuck in a shit launcher service, sail the open seas of the internet and consult fellow pirates offering me a treasure map to a torrent hash.
More reasons to just pirate..
Yes, they just keep giving pretty good reason why dont buy
This is clearly an attempt to show their shareholders that they have "active users".
this viewpoint i can get behind
THIS!!!!!! Because privacy laws don't exist
"Take something good and make it bad" thats SEGA's motto lol
Pfp goes hard
Im one of the people who has 0 time nowdays to play rainbow six siege (only ubisoft game I own on pc) but I did buy cosmetics. That is some bullshit right there if they delete your account after being inactive for 30 days, not everyone has time to play their one of the mill games nowdays
I understand what you're saying, allowing a company to hold my digital library does make me uneasy, Gabriel Newell won't be around forever, Gabe's replacement might have cause to shrug their shoulders one day and say "sorry, you've lost your entire gaming library because of yada". We risk entrusting our game libraries to these companies as there's currently no other choice besides buying discs.
You already technically don't "own" the games on Steam either.
I'm genuinely concerned for this man's mental well being anytime some nonsense like this happens 🤣
One of the reasons why they are doing this is to avoid people making multiple accounts and getting multiple copies of a paid game for free when they are free. This has been a big problem in the For Honor community, cheaters have been getting multiple accounts and getting For Honor for free so that they would basically have no risk or loss when getting banned and testing new cheats.
Another reason could also be that they don't like people getting multiple accounts, getting the paid games when they're free and then selling the accounts.
But yeah this is an absurd way to fix the issue..
??. dont delete accounts who actually paid, dont give it for free, fix your ac??
So its collective punishment, punish regular players because someone else did something
@@apache937 Yes but there are other reasons for having free game days. Getting a game free is technically like paying for it. But I totally agree with everything else.
@@leonidas14775 Exactly.
Ah yes, the good old "you don't use our service so in order to get you to use it we're gonna ban you so you can't play out games again" play, classic, works every time
That's why the only two digital platforms I tend to trust is Steam and maybe a little trust for GoG as it's non-DRM.
My favorite games are secured on my shelves in console edition (old ones also physical on PC). Unfortunately one of my favorite franchises - AC - is an Ubisoft owned... And they want to move it into live service with their AC Infinity and it may be that even new physical games on consoles won't be working offline.
I had a friend who died and we used to play a lot of Siege. I'm both angry and sad that his account is probably long gone. At least we saved his stats to remember his recruit plays by.
It's always moral to ______ games.
Of course it’s about Ubisoft.
That feeling when small Gacha game companies care more about their users than Ubisoft
The worst part of preferring physical copies of games whenever possible is when it's a game from a big studio that doesn't even HAVE a physical copy, or the physical version isn't available for sale in your region unless you're willing to pay extra shipping and import fees (cough cough ace attorney trilogy switch cough)* so you don't even get that choice and you either get the digital copy or you don't get to play, at least not legally. Like I can understand why indies don't always get physical releases, that crap costs extra money and unless it's a big or at least moderate success it's probably not worth the printing costs, but bigger companies (cough cough capcom cough)* don't have that excuse.
* - Yeah, I know the video's primarily about Ubisoft's nonsense, but I don't have any personal experience with Ubisoft games myself so I thought I'd reference the first thing I did have experience with that came to mind. They were already making carts of that back home, why did they not bother printing them here...
But Muta, the game isn't on the disc, it's just a license. ( ͡° ل͜ ͡°)
A game company that's in peace with its community isn't a company. Lmao.
Valve isnt a company?
Remember, it's moral to pirate from these bastards.
I like that you take a stand regarding many different aspects! But think about your blood vessels, I still can get frustrated like this myself and I'm over 40, the risk for a stroke isn't that low. Sure you can survive and even have a good life after one, or it could go the other way and hit a really important location and you become a vegetable. Don't get me wrong dude, I love your content, even if I'm not a gamer anymore, and you provide good, important and enjoyable content. 🤘
The part about important emails potentially being covered by useless emails by the same company reminded me of when I was a kid. I unsubbed from Roblox's highest tier because I wasn't playing the game often and focused more on other stuff. I didn't realize I got a message saying there was suspicious account actions regarding my payments and that I had a month to reply. By the time I checked, I only had a few days to reply... but it was a weekend, so when I got in contact with customer service, my account was already deleted. Years of stuff I bought, gone.
While this isn't the exact same, it's awful just how easy it is to have your stuff removed because of a false flag, inactivity, and useless emails.
in the same vein as all this: gig apps like doordash can also deactivate you for pretty much any reason if they want, but more importantly, they keep your earnings and won't pay out if there's any uncashed-out earnings in the account at the time. These app companies just have no laws regulating them at all
The option when buying a digital game shouldn't say "Buy now." It should say "Rent now" if thats what youre actually doing
For years, we were warned by the very user agreements/terms of use that most people tended to ignore and agree to by default that we held no true ownership to the software we bought-and that includes physical as well as digital. That what we owned were simply licenses that could easily be rescinded by the publisher at their discretion. It’s only now that we see companies enabled by technological advances to actually act on that and exert a greater level of control over these licenses that we are grimly reminded of that.
Doubtlessly, companies will be-or already are-able to control and limit our access to physical copies too, in time. Already, they have managed to do so in several ways, like discontinuing support on newer hardware. If companies are allowed to continue exercising this control too freely, then it will come at the consumer’s own peril.
On the side, good coverage in including the context of the GDPR, explaining why Ubisoft possibly felt forced to scrub their user data. To my knowledge, the GDPR’s intention from that particular section would be to ensure that companies don’t hold on to user data longer than is absolutely necessary for reasonable use, which then helps with ensuring user privacy and data security. It’s a worthy aim overall and data protection laws certainly do deserve to be kept in place, but situations like this do showcase the importance of maintaining a balance between keeping corporate retention of user data in check and ensuring that consumers still have access to their software purchases in the long term. Particularly, I do agree that when it comes to user data related to the purchase and continued use of software licenses, an exception could be made and access should be retained as long as possible unless the company has a reasonable cause to terminate it.
My take is a simple and straightforward one. If you want to sell products in a digital form, then you must be able to have an efficient way in which you can store information on a database permanently. And if you cannot - then do not partake in the act of selling products digitally. If you want to address the act of "keeping data", then when a consumer signs up to your service - give them a very clear option to either opt in to having their information deleted after a certain point - or - a very clear option in which a consumer can give full consent to having their data stored permanently. Not the other way around. Done.
I live in Germany and have never bought a physical game. (Tbf, i mostly play fps like CS:GO) but on the occasion where I buy a single player I use instant gaming or another service to get a steam key of the game. This has worked for me for years.
And regarding the GDPR: It is a regulation that orders corporate entities to delete your personal identifiable information after a certain time of you not interacting with the service. So if you dont choose to engage with the company by logging into your account, resetting the timer thats your fault. The company literally cant do anything against it. Also, userdata is expensive to store. I work as a sysadmin for a large games company. Our player db is a nightmare and we are happy to see it shrink.
But I have to admit that a lot of companies choose to deal with PII in a way that is not ideal for the consumer and it is logical for them to be angry. There are better ways to handle accounts and digital ownership and they should be explored by companies.
Reminds me of the BDO (Black Desert Online) drama where your account would get deleted if you didn't authorize the move to the different company within the given time period (I can't remember exactly what it was, but i think it was something along those lines)...