Update on the cost of service in Canada. I ordered two oil change kits from Hitchcock's in UK. Cost 25 pounds. Delivery via tracked post: 16 pounds (worth it to buy two, and I could have saved by buying the regular post without tracking, which I think was about 8 pounds). Total $78.58 CDN. But I'm almost at 500 km, so I couldn't wait. I bought one oil change kit at my local dealer: $50 CDN without any delivery costs. I'm tracking my order from Hitchcock's, which I think will be delivered within a week, as it is at the post office in a major city near me. Total time is about 15 days or 10 working days. So buying from the UK turns out to be cheaper and easier than buying locally, with just a small delay for delivery.
1. No company builds bikes for vloggers or content creators. So the usb is fine for 99.9%. 2. Up to date phone for up to date bike. 3. I believe you can lock light mode? 4. Yes, joystick is fiddly. It needs improvement. 5. Service is 3 to 500 mile break in oil dump. Valves are 6000 miles. As per Baxter Cycle. A manufacturer can't know if a customer is competent to do service. Many F things up and then blame RE. 6. A competent dealer always installs a SAE cord. 7. Fuzzy is loving his Google maps on screen. I use a garmin. To each their own. Cheers
That's great info. I've watched many reviews of the 450 on RUclips, and nobody else has mentioned these details. It's nice to know about the niggly little details that one might be living with for a few years. I have been thinking about how I would get servicing to maintain the warrantee, if I were to buy this or another uncommon brand. Taking a bike to the Lower Mainland or the Island for servicing isn't a huge obstacle, but it's very inconvenient. Right now I have a Honda, and there is a Honda-trained mechanic with a shop in Roberts Creek. Anyway, my Honda is long out of warrantee, so I only take it to the shop for work that I can't do or don't care to do myself. A new bike with a warrantee to maintain would present new issues. Thanks for your updates on the topic of what it's really like to live with this bike.
I enjoyed your views on the Himalayan. Especially warranty. As for the irksome issues it’s great that you brought these up so folks can get an insight on product details. Well done sir. Safe riding!
I bought a Transalp and took out the service package in the UK. I didn't think it was great value but it cost me £399 and covers the 600 mile 3-month service and then the following two annual oil changes. Expensive oil changes. Valve clearances are 16K. If you were looking at total cost if ownership some of these 'cheaper' bikes work out more expensive than higher tier bikes.
Hey man! Thanks for posting. I too just bought a 450. I was reading through the manual and I totally agree on the warranty. There’s a lot of verbiage that gives them an advantage on voiding the warranty. I haven’t had any experience with using their warranty, but I’m already experiencing throttle sensor failures. I’m not RE Fanboy so, it should be interesting to see how reliable of machines these are long term.
Absolutely. But someone else commented that they've heard of people getting work done under warranty without any problem. I hope we never have to test RE's commitment.
When I purchased my Himalayan (December24) from a dealer 300 miles from home, I also bought oil & filter for 500km and discussed with dealer that I would be doing oil change myself. They said “no problem” just keep receipts and take pictures for confirmation. I expect at 6000 mi, I will be making my way to Portland for valve check, road trip… Loving the bike at 550 mi.😊
Very interesting video for sure , Thank you ! I never came across another video talking about this . I wonder how other bikes compare with their warranties . All of a sudden the less expensive RE with a 3 year warrantee doesn't sound so great . Thanks for sharing !
In Australia The first 500km service was $315AUD on my Himalayan. Basically an oil and filter change. The next interim service 5000km is basically adjust chain and check oil levels which you should be doing regularly anyway. The next 10,000km 12 month service involves a valve adjustment. Dealer said just over $500AUD. Royal Enfields official RUclips channel has instructional videos on how to service many of their bikes. So I don't see how doing a basic setvice yourself voids the warranty if you use genuine parts etc. The only warranty issue I have heard is the throttle on these have failed on a very few Himalayans. Easily replaced under warranty.
@CPF-cv4so the 10k service Inc valve check should be around $450 - $500. If they need adjustment then it would be a couple of hours labour more. Most bikes can then go a long time without needing adjustment. I would just do more frequent diy oil change and keep an eye on any changes to engine sound & fuel consumption indicative of valve issue. If a warranty issue came up separate to valve clearances, ie electrical, suspension, cracked frame, etc, etc, then they still have to honour warranty. We also have a statutory warranty is Australia.
In North America (maybe other places too)you are permitted by law to do all your own maintenance OR have a third party do it and not voidnyour warranty on ALL vehicles. You are required to keep appropriate records of work completed. Reciepts for oil etc should be kept in support.
I’m just not sure how to document the 5000 km service because the only consumable is some grease which I already have on hand. I’ll probably make a video of the process.
@RetiredAdventureRider that's more than you need. The standard is to keep a log of what you did when. Literally take the bikes service schedule and make a spreadsheet with the same items with column or row to record date and indicated what was done. You can even use a condition code so you know if the item needs more intense service or replacement on the next service.
Here in DE /Germany the bike is programmed for a service only at 500 km and then 1 year or 10,000 km. There is no obligatory 5.000 km service. I would assume this applies to other EU countries. This was updated/corrected for the Hima 450 sometime over the summer 2024.
In US itvis apparently OK to do your own servicing while maintaining the warranty, but in most of the world it voids it. I have contacted Royal Enfield here in Germany and was said that servicing must be done by an authorized dealer.
I don't know how the law is written in Canada, fortunately in the US, a manufacturer can not require that services be performed by, or at a dealer. I have heard other RUclipsrs, who have had warranty issues on their Royal Enfields, say that RE didn't even ask who was performing the maintenance. They build these bikes to be user maintained after all. I have heard others talk about the joystick issues also. You are right, it is a learning curve. That is, you have to learn how to deal with a crappy joystick. Sad, but true. Hopefully RE or the aftermarket will offer a new left hand switch gear with a better joystick in the future. I think that the external battery connector was installed by your dealer. If they include that on all the bikes that they sell, good for them! That is a fantastic bonus. I will be getting an RE in the spring. Originally I was planning on the Himalayan 450, but I am leaning more and more towards the Classic 350. Keep in mind that my last motorcycle was a 1977 Honda CT 90. The 350 will feel like a powerhouse in comparison. Slow and steady wins the...sightseeing trophy. The Classic 350 has the same USB port. I have experienced it at the dealership, and I agree that it is awkward to get to. Can you loosen the clamp and rotate it for better access?
I think I can rotate the USB port so thanks for the idea. One person has commented that they also have the external connection and another has not got one. I did a lot of research before I bought the bike and I didn’t find anything about warranty problems. I hope I never have to test it out.
Great information.. COO Cost of Ownership is a biggie when buying a new bike. Device and OS compatibility is a biggie. The fact that RE ignored some backward capability for IOS is a mistake on their part. I have devices that support the mini USB connector and some that support the USB-C connection. Buying an adaptor to bridge one communication wire to another "new" solution is an issue for forever. That's the nature of the beast. One issue I have with the RE 450 warranty is that all service must be done at the RE dealership to maintain the warranty. Never going to happen in the ADV world. RE knows this. For me the warranty isn't a selling point, cause during a long road-trip I will have to perform some of the work/services myself. So is the 450 a good buy? Time will tell. Right now it's a "New Kid" on the block without any long-term street/dirt cred. IMO
To add to the part about the tripper, if you want to cast your google maps to the TFT you have to keep you phone unlocked with the RE app open, there is a alternative lock screen the app provides but your battery get chewed through. And major thanks as I didnt even realize I had the sae connection until i saw this and I immediately went out to check and saw I had one.
In the German manual it says service is due after 500 km and then each 10k or twelve month. Which is also weard because it's not clear about the valve check Intervall. What if I drove only 5K Km in 12 month? A valve check wouldn't make sense.
It seems the 5000 km service is not called for in Europe. My guess is that RE wants a mechanical inspection to ensure reliability as it tries to expand its foothold in the North American market, not because the bike needs it. I think my other bikes have had services specified in years or km, as you want fresh oil at least once a year regardless of distance.
Good info! The connector on the battery isn't stock, at least not here in Holland. Did the first maintenance around 1000 km as the dealer said 500km would be to soon and we deviated from the manuel there. Now I've ridden the bike just over 1100 km and checked what the system said about maintenance. It shows that the next maintenance is over +9000km. So the computer keeps up 10K instead of 5K. Did notice in the manuel something about 5K, but RE is happy to see me at 10K interval. Interesting the usb only charges a phone, but ok can cope with it. Ps, there are dampers for phone mounts e.q. from quad lock.
It would be interesting to know if the service intervals are different in different countries. All the other bikes I've owned had service intervals with oil changes at about 10000 km.
@@RetiredAdventureRider I have it in Europe, and can confirm that service intervals are at 10,000KM, not 5,000 - this is provided in the service manual. I checked this before once Himalayan 450 was released and was awaiting the delivery of my own Himalayan 450, and only could find original manuals for Indian market, which do have service intervals for 5,000 KM. At the time, I thought that the same will apply for me, however, once I received my own bike and all the documents, I found that the service intervals are at 10,000 KM. The same was also confirmed by my dealership. They told me that yes, in India, service intervals are much more frequent, however, at least in Europe it's never the same and service intervals are in line with all other manufacturers.
I was wondering when I would see a Canadian 452. There aren't too many 411 here in Montreal. I'm guessing it will stay more like a boutique bike. I like the BMW feedback loop on new bikes. I think initial services are 'free'. To me, all these new instrument panels are expensive idiot lights. They're for lawn mower riders with only a mower attachment.
I bought my BMW used, so I don't know anything about the warranty. I think the market is asking for TFT screens, etc., so they will probably become even more common. It wasn't the reason I chose this bike.
Another question I would ask RE is if, while traveling, you come up to a service point that they have to do, and it’s months before it can be done (shop overload) what happens (?) it doesn’t do any good to own a bike sitting in a garage waiting on service to keep the warranty…
Have you specifically looked at the cost and interval for valve checks? 6000, 12,000, and 24,000 miles. This is my major concern for me. I can do all other services, but the valve check is not easy like the old 411 or on the DR650. This will make a "cheap" bike very expensive.
I look at it the same way. I can do the oil change but valves are beyond my skill. The dealer charges 3 hours for the 6000 mile service (10000 km). 2.5 hours for the other services). I’m going to see if I can find a licensed mechanic to do it.
I think the only unique thing about the Himalayan is the 5000 km service so I’d have to see if the Bear has a short service like that. I agree the Bear looks like a pretty nice bike
Don't bother about warranty, maintain it yourself and just follow the service schedule. It's cheap here in India but costs too much compared to the parts cost. For charging, I don't trust the circuitry. I charge a 20k mah power bank from the bike and charge my devices off the bank.
I have to ask why are you so driven to spend so much time and energy on recording your traveling adventures? Do you feel less validated if you don't point it out to anyone that might be listening what you are doing ?
Not very many people are paying attention to me so that’s not it. I’m just enjoying the process of learning to make videos. You’re not obligated to watch. Retired means I can do whatever I like.
Update on the cost of service in Canada. I ordered two oil change kits from Hitchcock's in UK. Cost 25 pounds. Delivery via tracked post: 16 pounds (worth it to buy two, and I could have saved by buying the regular post without tracking, which I think was about 8 pounds). Total $78.58 CDN. But I'm almost at 500 km, so I couldn't wait. I bought one oil change kit at my local dealer: $50 CDN without any delivery costs. I'm tracking my order from Hitchcock's, which I think will be delivered within a week, as it is at the post office in a major city near me. Total time is about 15 days or 10 working days. So buying from the UK turns out to be cheaper and easier than buying locally, with just a small delay for delivery.
1. No company builds bikes for vloggers or content creators. So the usb is fine for 99.9%.
2. Up to date phone for up to date bike.
3. I believe you can lock light mode?
4. Yes, joystick is fiddly. It needs improvement.
5. Service is 3 to 500 mile break in oil dump. Valves are 6000 miles. As per Baxter Cycle. A manufacturer can't know if a customer is competent to do service. Many F things up and then blame RE.
6. A competent dealer always installs a SAE cord.
7. Fuzzy is loving his Google maps on screen. I use a garmin. To each their own.
Cheers
That's great info. I've watched many reviews of the 450 on RUclips, and nobody else has mentioned these details. It's nice to know about the niggly little details that one might be living with for a few years.
I have been thinking about how I would get servicing to maintain the warrantee, if I were to buy this or another uncommon brand. Taking a bike to the Lower Mainland or the Island for servicing isn't a huge obstacle, but it's very inconvenient. Right now I have a Honda, and there is a Honda-trained mechanic with a shop in Roberts Creek. Anyway, my Honda is long out of warrantee, so I only take it to the shop for work that I can't do or don't care to do myself. A new bike with a warrantee to maintain would present new issues.
Thanks for your updates on the topic of what it's really like to live with this bike.
I’m also on the Coast so contact me if you want more information about locally specific information.
I enjoyed your views on the Himalayan. Especially warranty. As for the irksome issues it’s great that you brought these up so folks can get an insight on product details. Well done sir. Safe riding!
I’m glad you found the video useful!
I bought a Transalp and took out the service package in the UK. I didn't think it was great value but it cost me £399 and covers the 600 mile 3-month service and then the following two annual oil changes. Expensive oil changes. Valve clearances are 16K. If you were looking at total cost if ownership some of these 'cheaper' bikes work out more expensive than higher tier bikes.
Excellent point
TRANSALPS ISNT CHEAP😅
Really great information, thanks !
Glad it was helpful!
THANKS FOR THE VIDEO.
I CAN LIVE WITH THESE MINOR ISSUES
Hey man!
Thanks for posting. I too just bought a 450. I was reading through the manual and I totally agree on the warranty. There’s a lot of verbiage that gives them an advantage on voiding the warranty.
I haven’t had any experience with using their warranty, but I’m already experiencing throttle sensor failures. I’m not RE Fanboy so, it should be interesting to see how reliable of machines these are long term.
Absolutely. But someone else commented that they've heard of people getting work done under warranty without any problem. I hope we never have to test RE's commitment.
When I purchased my Himalayan (December24) from a dealer 300 miles from home, I also bought oil & filter for 500km and discussed with dealer that I would be doing oil change myself. They said “no problem” just keep receipts and take pictures for confirmation. I expect at 6000 mi, I will be making my way to Portland for valve check, road trip… Loving the bike at 550 mi.😊
Thanks for the info. Did they say anything about the in between service?
Very interesting video for sure , Thank you ! I never came across another video talking about this . I wonder how other bikes compare with their warranties . All of a sudden the less expensive RE with a 3 year warrantee doesn't sound so great . Thanks for sharing !
In Australia The first 500km service was $315AUD on my Himalayan. Basically an oil and filter change. The next interim service 5000km is basically adjust chain and check oil levels which you should be doing regularly anyway. The next 10,000km 12 month service involves a valve adjustment. Dealer said just over $500AUD. Royal Enfields official RUclips channel has instructional videos on how to service many of their bikes. So I don't see how doing a basic setvice yourself voids the warranty if you use genuine parts etc. The only warranty issue I have heard is the throttle on these have failed on a very few Himalayans. Easily replaced under warranty.
I am also in Australia, Brisbane, apparently the 3rd is $1200 from a dealer in mooroka…
@CPF-cv4so the 10k service Inc valve check should be around $450 - $500. If they need adjustment then it would be a couple of hours labour more.
Most bikes can then go a long time without needing adjustment. I would just do more frequent diy oil change and keep an eye on any changes to engine sound & fuel consumption indicative of valve issue.
If a warranty issue came up separate to valve clearances, ie electrical, suspension, cracked frame, etc, etc, then they still have to honour warranty. We also have a statutory warranty is Australia.
Also, service interval is 10k km in Australia
@@krisdieber9459 thanks: )
In North America (maybe other places too)you are permitted by law to do all your own maintenance OR have a third party do it and not voidnyour warranty on ALL vehicles. You are required to keep appropriate records of work completed. Reciepts for oil etc should be kept in support.
I’m just not sure how to document the 5000 km service because the only consumable is some grease which I already have on hand. I’ll probably make a video of the process.
@RetiredAdventureRider that's more than you need. The standard is to keep a log of what you did when. Literally take the bikes service schedule and make a spreadsheet with the same items with column or row to record date and indicated what was done. You can even use a condition code so you know if the item needs more intense service or replacement on the next service.
True but making videos is what I do. Good for others to know that they don’t need to get a professional mechanic
Here in DE /Germany the bike is programmed for a service only at 500 km and then 1 year or 10,000 km. There is no obligatory 5.000 km service. I would assume this applies to other EU countries. This was updated/corrected for the Hima 450 sometime over the summer 2024.
I also heard that from someone in the Netherlands
In US itvis apparently OK to do your own servicing while maintaining the warranty, but in most of the world it voids it. I have contacted Royal Enfield here in Germany and was said that servicing must be done by an authorized dealer.
I don't know how the law is written in Canada, fortunately in the US, a manufacturer can not require that services be performed by, or at a dealer. I have heard other RUclipsrs, who have had warranty issues on their Royal Enfields, say that RE didn't even ask who was performing the maintenance. They build these bikes to be user maintained after all.
I have heard others talk about the joystick issues also. You are right, it is a learning curve. That is, you have to learn how to deal with a crappy joystick. Sad, but true. Hopefully RE or the aftermarket will offer a new left hand switch gear with a better joystick in the future.
I think that the external battery connector was installed by your dealer. If they include that on all the bikes that they sell, good for them! That is a fantastic bonus.
I will be getting an RE in the spring. Originally I was planning on the Himalayan 450, but I am leaning more and more towards the Classic 350. Keep in mind that my last motorcycle was a 1977 Honda CT 90. The 350 will feel like a powerhouse in comparison. Slow and steady wins the...sightseeing trophy.
The Classic 350 has the same USB port. I have experienced it at the dealership, and I agree that it is awkward to get to. Can you loosen the clamp and rotate it for better access?
I think I can rotate the USB port so thanks for the idea. One person has commented that they also have the external connection and another has not got one. I did a lot of research before I bought the bike and I didn’t find anything about warranty problems. I hope I never have to test it out.
Great information.. COO Cost of Ownership is a biggie when buying a new bike. Device and OS compatibility is a biggie. The fact that RE ignored some backward capability for IOS is a mistake on their part. I have devices that support the mini USB connector and some that support the USB-C connection. Buying an adaptor to bridge one communication wire to another "new" solution is an issue for forever. That's the nature of the beast. One issue I have with the RE 450 warranty is that all service must be done at the RE dealership to maintain the warranty. Never going to happen in the ADV world. RE knows this. For me the warranty isn't a selling point, cause during a long road-trip I will have to perform some of the work/services myself. So is the 450 a good buy? Time will tell. Right now it's a "New Kid" on the block without any long-term street/dirt cred. IMO
To add to the part about the tripper, if you want to cast your google maps to the TFT you have to keep you phone unlocked with the RE app open, there is a alternative lock screen the app provides but your battery get chewed through. And major thanks as I didnt even realize I had the sae connection until i saw this and I immediately went out to check and saw I had one.
That is why I like the quad lock with the charger
In the German manual it says service is due after 500 km and then each 10k or twelve month. Which is also weard because it's not clear about the valve check Intervall. What if I drove only 5K Km in 12 month? A valve check wouldn't make sense.
It seems the 5000 km service is not called for in Europe. My guess is that RE wants a mechanical inspection to ensure reliability as it tries to expand its foothold in the North American market, not because the bike needs it. I think my other bikes have had services specified in years or km, as you want fresh oil at least once a year regardless of distance.
Good info! The connector on the battery isn't stock, at least not here in Holland. Did the first maintenance around 1000 km as the dealer said 500km would be to soon and we deviated from the manuel there. Now I've ridden the bike just over 1100 km and checked what the system said about maintenance. It shows that the next maintenance is over +9000km. So the computer keeps up 10K instead of 5K. Did notice in the manuel something about 5K, but RE is happy to see me at 10K interval. Interesting the usb only charges a phone, but ok can cope with it. Ps, there are dampers for phone mounts e.q. from quad lock.
It would be interesting to know if the service intervals are different in different countries. All the other bikes I've owned had service intervals with oil changes at about 10000 km.
@@RetiredAdventureRider I have it in Europe, and can confirm that service intervals are at 10,000KM, not 5,000 - this is provided in the service manual. I checked this before once Himalayan 450 was released and was awaiting the delivery of my own Himalayan 450, and only could find original manuals for Indian market, which do have service intervals for 5,000 KM. At the time, I thought that the same will apply for me, however, once I received my own bike and all the documents, I found that the service intervals are at 10,000 KM. The same was also confirmed by my dealership. They told me that yes, in India, service intervals are much more frequent, however, at least in Europe it's never the same and service intervals are in line with all other manufacturers.
I was wondering when I would see a Canadian 452. There aren't too many 411 here in Montreal. I'm guessing it will stay more like a boutique bike.
I like the BMW feedback loop on new bikes. I think initial services are 'free'.
To me, all these new instrument panels are expensive idiot lights. They're for lawn mower riders with only a mower attachment.
I bought my BMW used, so I don't know anything about the warranty. I think the market is asking for TFT screens, etc., so they will probably become even more common. It wasn't the reason I chose this bike.
Another question I would ask RE is if, while traveling, you come up to a service point that they have to do, and it’s months before it can be done (shop overload) what happens (?) it doesn’t do any good to own a bike sitting in a garage waiting on service to keep the warranty…
Most of the video is just a personal whining. I regret watching this.
Thanks for commenting. It helps the channel.
Oh come on. You may disagree whether the points mentioned are actual issues on the bike side, but it is still worth knowing about them.
Have you specifically looked at the cost and interval for valve checks? 6000, 12,000, and 24,000 miles. This is my major concern for me. I can do all other services, but the valve check is not easy like the old 411 or on the DR650. This will make a "cheap" bike very expensive.
I look at it the same way. I can do the oil change but valves are beyond my skill. The dealer charges 3 hours for the 6000 mile service (10000 km). 2.5 hours for the other services). I’m going to see if I can find a licensed mechanic to do it.
I love the Himalayan, I wonder if the 650 bear would be easier to maintain.
I think the only unique thing about the Himalayan is the 5000 km service so I’d have to see if the Bear has a short service like that.
I agree the Bear looks like a pretty nice bike
What kind of windshield do you have? It looks to be much larger than the royal enfield accessory windshield.
It's a Givi windscreen. I got it from Hitchcock's in the UK.
My mate describes his as the Royal Enfield Hyman because it broke after the first ride.
It broke?
I probably should have mentioned that I love this bike and none of the issues would be a deal breaker for me.
@@drd3816 yes.
@@MarkN67 What broke?
@ something in the gear box. I know the bike was recovered and repaired by the dealer, it was within an hour of picking the bike up.
Don't bother about warranty, maintain it yourself and just follow the service schedule. It's cheap here in India but costs too much compared to the parts cost.
For charging, I don't trust the circuitry. I charge a 20k mah power bank from the bike and charge my devices off the bank.
That’s my plan. I’m not sure about the valve check but I think I can find a local mechanic for less than the dealer.
the service costs are huge, it cost me i think 1700INR about 20 USD in India for the 5k km service
😂😂😂😂😂1700 is costly?
Give us a break
@@Rasnaaa no no i'm saying 1700 in india is cheap but the costs are high in canada what he's quoting
These are very, very minor whinges
Alles nur jammern auf hohen Niveau
I have to ask why are you so driven to spend so much time and energy on recording your traveling adventures? Do you feel less validated if you don't point it out to anyone that might be listening what you are doing ?
Not very many people are paying attention to me so that’s not it. I’m just enjoying the process of learning to make videos. You’re not obligated to watch. Retired means I can do whatever I like.
Wow you are a whiner. Buy a different bike
I can make a video about what I love about the bike but it will be a lot longer
👍👍
I'm so shocked that Royal Enfield didn't build the Himalayan for your specific needs 😮FFS what a whjngebag 😂
Thanks for commenting. It really helps the channel.