The Downfall of Bon-Ton Stores | Retail Documentary & Store Tour
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- Опубликовано: 1 окт 2024
- This video takes an in-depth look at Bon-Ton department stores. Bon Ton is a struggling chain of mid-range department stores. They are potentially one of the first department store victims of the retail apocalypse, this video looks at how they got here and the insides of their stores.
Bon-Ton operates stores under the Bon-Ton, Carson's, Younkers, Bergner's, Elder Beerman, Herberger's, and Boston Store names.
Store Locations Featured: Carson's Spring Hill Mall, Carson's Randhurst Village, Carson's Charlestowne Mall.
Learn More About:
Bon Ton:
- www.vault.com/c...
-en.wikipedia.o...
-www.retaildive...
Elder Beerman:
- www.mydaytondai...
- www.fundinguniv...
Bergner's
-www.pjstar.com/...
-www.fundinguniv...
-en.wikipedia.o...
Boston Store
-www.thedepartme...
-urbanmilwaukee...
Younkers
-en.wikipedia.o...
-www.fundinguniv...
-www.desmoinesr...
Herberger's
-en.wikipedia.o...
-www.minnpost.c...
Carson Pirie Scott
-www.encyclopedi...
-www.fundinguniv...
-en.wikipedia.o...
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Music(in order of use):
pennsylvania forecast by Muciojad / muciojad
Creative Commons - Attribution-ShareAlike 3.0 Unported - CC BY-SA 3.0
creativecommons....
Pie In The Sky by Muciojad / muciojad
Creative Commons - Attribution-ShareAlike 3.0 Unported - CC BY-SA 3.0
creativecommons....
The Cheesy by OB3ple / ob3ple
Creative Commons - Attribution-ShareAlike 3.0 Unported- CC BY-SA 3.0
creativecommons....
Crystal Child by Vexento / vexento
/ vexento
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I do not own most photos in the first part of the video, their credits go to their respective owners.
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Thank You for Watching!
It's Over. Bon Ton is Done. www.cnbc.com/2018/04/18/heres-a-map-of-all-of-bon-tons-stores.html
Time Stamps For Video:
Intro: 0:00
About How They Got Here: 0:55
Individual Store Histories: 5:21
Spring Hill Mall: 13:02
Randhurst Village: 20:18
Charlestowne Mall: 24:44
Conclusion 32:20
Lost Departments but that last store might be in the next big closing I will say store 3 the mall it was in was cool
interesant video,
but for your information the rose logo come from Manor department store from switzerland. they own Bergners and Carson Pirie Scot in the midle of the 80 .
They gone
Company Man has a similar review of how Bon Ton imploded: ruclips.net/video/buWiH5_ru2Y/видео.html
Too bad, lots of people will lose jobs. Changing times, seems like they expanded a lot when they should have not. Among other things of course.
Interesting facts: The Spring Hill Mall Carson's was built by Bergner's. Several of the Bergner's locations are identical to Spring Hill. Joliet, Il & Racine WI immediately come to mind. After P.A. Bergner's bankruptcy, the corporation name was changed to Carson Piere Scott Inc. Shortly after the corporate name change, CPS Inc was acquired by Proffitt's Inc. With the addition of the Carson's, Younker's & McRae's Proffitt's Inc had flexibility with merchants and ALL Proffitt's Inc stores were flooded with private label merchandise for example Studio Works, livingQuarters, (relativity) and later Ruff Hewn. Many of those brands were acquired with the Bon Ton purchase. Some of the Carson's stores were renovated by Saks Inc. The Orland Square location looked identical to a Proffitt's or McRae's store. Some of the fixtures, marketeening and signage was created during Carson's ( the northern department store group) time with Proffitt's /Saks Inc. Strange that at Bon Ton didn't change the imagery.
Bon ton shod have not ove come bankrupt
AMAZON GO STORES IS SUPPOSED TO BE FUTURE GOOD LUCK ON THAT SINCE YOU NEED ELECTRIC POWER LOTS OF IT (nice idea but some call it soviet safeway)
BonTon's. An Excellent Store. High Quality. Lasting Goods. No one complains. Please do not put in another outlet, or wholesale. Look to Middletown, New York to see what is present, what needs to stay, and what needs to be new. Thanks.
Store 3 most likely will get Thorne down and thay might stop carving for it and he elvators
Im like carson 🌹
Great vid on this soon to be defunct company. You did your homework. Small tidbit of trivia: the "rose petal" hexagram logo utilized by Bon Ton originated with the Swiss department store chain Manor (Maus Freres/Maus Brothers)
en.m.wikipedia.org/wiki/Manor_(department_store)
en.m.wikipedia.org/wiki/Maus_Frères
which owned Bergner's and later Carson's until the early 1990's when the Bergner's- Carson's operation went through their own bout with Chapter 11 forcing Manor to give up ownership, though both parties parted ways both retained the rose petal logo (until recently as Manor changed its logo)
30:31
RIP Bon-ton
2:18 I recognize this mall
DEAD IN 2018
I believe the downfall of Bergner's started in 2000. I worked at the one in Peru and at Cherryvale Mall while I was in college. When I started in Peru in 1999, there was a register in each department and we actually had to interact with the customers, which I enjoyed very much. It was the way a store is supposed to run. And all of the stations were manned. I then transferred to Cherryvale in the fall of 1999 when I went back to Northern for the year. In about the fall of 2000, things started to change. They started centralizing and combining the checkouts to become more visible instead of having a register in each department. The customer service started to suffer because those had to be manned at all times and you had a crowd of customers at the registers. We couldn't go and help the customers. It turned more into like Wal Mart. This is why service sucks at department stores now. Now, as was shown in the video, there are dead register stations. You have to go all the way across the store to find a register and you could have a long line and only one person running the station. I think instead of promoting online sales like most stores do now, they need to refocus on customer service and actually help customers like a department store used to be. I quit Bergner's in 2000 partly because of that and I had an internship. Too bad how stores have become in the last 15 or so years.
6 CORPORATIONS profit over ppl. (Ruined our World)
I work at Younkers here in Iowa if anyone has any questions contact me.
Ramsay's Lamb Sauce You think if BonTon s**t listed every location out in the middle of nowhere & shuttered a few said locations annually, you think they'd not only still be open today, but possibly PROFITABLE???
I'm talking about basically ANYWHERE outside either major metropolitan markets & college towns being blacklisted annually; like virtually ALL of Southeastern Iowa or Central Illinois; Burlington, Muscatine, Ottumwa... Galesburg, Decatur, Quincy...
28:17 Wow! That's a big elevator! It also has the same floor as my foyer in my 1964 house. Well put together, man. Were all going to miss them so much!
why are the bonton stores closing?
unknowntuber unknowntuber They’re not making money! 😒
They brought Bergner's in 1985 and Carson's in 1985 as well. They still have the same rose logo as when I was 5 years old in 1985. My mom has pics of this store
Bergners should not have sold out.
most of the products are overpriced even with reduction of 70%
I remember going to Bergners in Peoria, Carson's in Joliet, and Younkers and Herbergers in Iowa, Nebraska, and Montana. They always had really good sales especially the Goodwill Sale. If the Bon Ton had never bought these stores, these stores might be smaller chains but probably still open. Sad
I believe Herberger's would definitely still be open if they hadn't merged or sold out or whatever in the first place. Probably Younkers too. We're sitting here with dead malls in the Upper Midwest that could be busy, but aren't because of what is happening in other areas of the country or because of money issues at a high corporate level. And lots people like my mom and her friends who have plenty of disposable income and won't shop online are complaining that there's nowhere left to shop anymore.
I worked as a multi-store manager for Carsons. Store operations were a complete mess - the only thing worse was corporate; they were using complicated DOS software left over from Sax for their inventory control. The program actually still said 'Sax' on it - and had old Sax store info, because no one had obviously updated it. Most of the employees were very very low paid, and simply didn't give a damn about the store or their job. As a result, there was a good deal of internal theft, tons of losses from products just being discarded without being marked out of inventory, merchandise squirreled away in secret hiding places by employees who were waiting for it to go on clearance, thousands of dollars of zero'd merch, hardly any employees scheduled which meant the ones who were working were overwhelmed by things they had to do, the stock rooms were a disaster because no one maintained them, etc. In 2010 I knew the company would be going under - they did it to themselves; the executives just had run the business very poorly, made bad business decisions, and were not 'connected' to how their stores were actually functioning. When they went under Bankruptcy protection, various investors were looking at the company but quickly realized how disorganized corporate which leads to how The Bon Ton most likely would never be profitable.
BTW, I was glad to leave - I was so exhausted from working 70+ hour workweeks and dealing with all that operational chaos. From there I went on to work for redbox, where I developed the Loss Prevention department from the ground up. I also made improvements to many of the kiosks...
Bon Ton is back online and have reopened two physical stores. Starting back up slowly.
Sears has private labels like Simply Styled, Roebuck & Co, and More!
It’s so sad, but go me it looks like a knockoff version of Belk to me, but not a bad thing, hopefully the Carson’s can be saved.
CeCe W I'd also not expect any good news in the future for Belk in the longer run; it is true they've been owned by private equity for a decent while now, right???
Damn i wish Kohl’s jad close to home
Fun fact the south Burlington Vermont store is now a a vary nice target
10:34 that Herbergers is now closed sadly
They all closed
They messed up for sure by buying the Saks stores, so not only will the Bon-Ton and affiliates will burn, also Saks will as well. So very sad. Hopefully other future retailers take notes .
CeCe W been all over rural Illinois, Indiana, Iowa & parts of Kentucky, Wisconsin & Ohio. Based on most of these rural malls' (pretty vacant) conditions alone, I can just imagine how unprofitable most of their stores were.
Like for each good or great store BonTon had in their portfolio, there was more than likely 2 or 3 stores that probably had next to NOTHING in sales. KEEPING these unprofitable deadweights open for business, much less to the very bitter end, was most likely why they ended up going COMPLETELY under...
You shold do Carson’s wood field mall lol
You showed my local Carson's store, that used to be at Lakehurst mall Waukegan IL. It out lasted the the rest of the mall. It closed January 15, 2004. During Christmas they had Scotty the talking Christmas tree.
Grate video I like store 3 sad what happened to the mall
When the BOSTON STORE closed in Wisconsin, it really left a big hole in our local malls (and Downtown). I worked at two of them here for a few years. These stores buying each other out is always their downfall (MACYS is next for having done this as well when they buy out the competition like that). It was a good store.
Bon-ton expanded out of York in 1946 when they opened a second store in Hanover PA. They purchased Eyerly's (pronounced Eye-r-lee's) in Hagerstown, MD in 1948 and in 1957 bought McMeen's in Lewistown PA. In the 1960's they changed McMeen's to Bon-Ton, but opened new Eyerly's and Bon-Ton Stores in Martinsburg WV, Chambersburg PA, Frederick MD and Cumberland MD. My first job in high school was at the Hanover Store. Hanover was store #2, Hagerstown #3, Lewistown #4, Martinsburg #5 and Chambersburg #6. Bon-Ton never took on debt and expanded very conservatively until they bought the Pomeroy's chain in 1987 from Allied Stores. That started their acquisition binge, that ultimately brought about their demise. Some of your info on the early history of the company is a bit inaccurate. Just wanted to clarify, as someone who worked there.
I can't be the only one who read one of those 90 billion store names as "Carson PIXIE Scott", can I? D:
None in south y’all I from Mississippi y’all I live there
Nice pic of the Machesney Park Mall location. This was Younkers, before Bergner's, and originally Prange's when the mall opened in 1980. Clayton Moore (The Lone Ranger) was even there for the Grand Opening. I was of the mall kid generation (1980's & 1990's). After high school, I worked as seasonal help at the North Towne Mall location. Good Memories!
I currently work at one of these in Illinois, hoping they can recover from this downward spiral!
Excellent assessment, which I am sad to say has come to pass. The auction yesterday was won by Great American Group and Tiger Capital Group--both liquidators. Once approved by the Bankruptcy Court today, Bon-Ton will have about 10 to 12 weeks of life.
Would love to see them go out of businesses since they bought them just to close them. Very stupid but they can do whatever they want.
I love Carson Pirie Scott great store to shop. Carson and JCP at Spring Hill two best department stores to shop.
Gee debt? You think? Growing too fast is disaster if you don’t have the smarts of retail economics. Tell me something I don’t know
I like that Bergners ad with the band, dancers and singers. That was too funny.
That Warren PA mall has been dead since 2007. I lived 35 miles from here in Johnsonburg PA. The Warren mall in now even more dead. The Big K-mart closed in 2014 and the Big Lots closed in Dec 2014 and the Radio Shack closed in 2016.
Chris Lemaster that's why I included it!!!
It said it might have to file a Chapter 7 Liquidation if no buyer is sought by March 31 What do you think?
Chris Lemaster there's a 60/40 chance of happening.
It's done. Liquidation begins soon after the court approves.
Thanks Obama
Meet me at beg nerds right after school oh what I don’t go to school and. I don’t live in Illinois
Store 3: the St. Charles location is my favorite. It’s a good sign that it’s still holding well. I agree with you that it does feel really nice In certain ways. I like how it’s quiet but 5 people there. It’s just sad.
I do like the St. Charles Location. My favorite is still the Carpentersville Location because I have fond memories of going there.
Have fun bon ton in store hevan I bet sears and k mart are not far
Boston Store is very influention and important to the community here in south eastern Wisconsin such as the stores in Milwaukee and in Brookfeild Square its where you get most of anything you cheek there and look around its been like that for as long as they have been open its part of wisconsin and peoples life as it was it was unfortunate they were bought by bon ton which was destined to fail they could not run all those stores for long they doomed all the business they bought. they bought anything they could not anything they could sustain there were too many locations that had no value to them and those locations cost them everything
I was wondering where Boston Store got their name from. I only wonder why Bon-Ton has 6 different names for their stores. Like why can't all of them be called just Bon-Ton or whatever?
when macy*s bought out the competition they renamed the stores; that didn't work because people felt no connection
They could have done that but that also was done by many failed companies. Ames is probably the biggest example. It bought up Zellers, Hills, and more, changed all the stores to Ames and then after avoiding bankruptcy bought more stores and finally went bankrupt...
But the downside to different names means different marketing and advertising for every store and that is far more costly than operating under one name. I wondered about the Boston Store name as well since it was only in southern Wisconsin nowhere close to Boston MA.
I have know about Carson’s for ever but the bon ton then Yonkers then Boston store and I missed some crap
11:51 is that the Carson's in Dundee?
BLACKHAWKSVISION the store is in Carpentersville but the mall is in West Dundee.
Bon ton has since filed for chapter 11 bankruptcy. Rumors have it that in a matter of day that they will file for chapter 7 bankruptcy
It's done--the auction was won yesterday by two liquidators. Bon-Ton has about 10 to 12 weeks left.
very well put together!Job Well Done!
Thanks for the Bon-Ton history. Great vids of the area Carson's. If Bon-Ton goes under maybe some Investors can at least buy the Carson's, close the ones that aren't doing well, and purchase and re-open the State Street Store - I grew up with that one...
I hope they can save some of the Carson's and some of the other stores. I think the State Street Store is gone forever though. I doubt Target would ever want to give that space up.
6 CORPORATIONS run the World. Ruined Everything...
Well done video, hopefully Bon Ton will live on after bankruptcy (if they are forced to file). I have only visited a Younkers store once so I am not very familiar with any of their brands. Dillards and Stage stores do well here in the South as regional retail companies. Stage recently bought the rights to Gordmans and they have a similar history of growth through acquisition. Dillards also bought many Southern companies, but kept only the best stores open. Dillards even bought 3 Houston area Macy's stores in the 1990's leaving Houston with one Macy's store in the Galleria for years. Macy's came back into the Houston market when they merged with May Department stores and renamed the beloved Foley's stores with the Macy's nameplate. People here are not fond of Macy's and they have closed half of the stores in the area that they took over in 2005.
Thanks!!!!
macy*s pretty much sucks! they've closed many of the Pittsburgh area stores they took over.
Drew K I felt that way too when they took over our iconic Marshall Field's store here in downtown Chicago and stuck their name it.
Rochester MN mall is red. The mall is like 1980. Busy. They are building a new building on the site. They shouldn't be as they already have too little shopping. Their debt is one a billion, not millions. Their interest per year is over 60 million. Other than that, I agree with you.
Rochester MN is blue, check again... i meant billions, that was my fault completely.
very nice job, was watching your tour of a few stores, I can tell you that most of the stores do not look like that in fact most are run down 30+ year old carpets and tile stained ceilings and gross bathrooms . most of the stores are very understaffed and employee's over worked plus under payed. As company in whole it is missed managed from the top down cuts in store cleaning to now no pest control . you should go to Wisconsin , Iowa and Nebraska stores and you will get whole different opinion.
keep up the good work, i look forward to more
I've also been doing a preservation effort of my own, mostly photography though. Come join the "All Retail" & "The Golden Age of the Department Store" groups on FB to see my work. Around FIFTY stores strong & growing!!! You personally have my permission to use my pics, granted you give proper credit to the original photographer; yours truly, Schwenda!
Or any other FB group member that decides to chime in on my little preservation efforts...
Thanks for the video! I feel bad for the Close To Home vendors. They are getting screwed through this BK.
amazing!! i loved every second of this. I hope you make more of these kinds of videos
Sally Harkin I'm planning out something like this again on another distressed retailer...
awesome. love your channel
Lost Departments can you do another one of these types again
I liked your presentation, the editing was pretty jarring at times. Especially with the audio quality. Like there were a couple times your voice got cut off, or didn't finish a sentence. I mean, whatever, it served its purpose and conveyed info. I was surprised to see so many stores in the red...
I fully agree! The editing was all screwed up as I was moving pieces of the video around and it all got messed up. I spent a few days backtracking to try to fix it. In my more recent videos, this problem has not occurred.
Let's hope Bon*Ton makes it....too many Department Stores are gone....
While known by many, under the various different names & business units, it will soon be part of retail history, much like the likes of Radio Shack, Sears, Kmart, JcPenny, & so forth. It really makes a person wonder, what the future holds, for the Brick & Mortar stores of our nation. So sad to be relegated to the likes of Walmart, Target, & Amazon. :(
Well, my local Bergners in sterling is one of the nicest and best stores. Also, the mall really isn't a dead mall, it just got a dunham which is pretty good, and the mall has a good amount of people in there. It will be interesting to see what fills in the old jc penny store. Also, the Bergners in Rockford may be in a busy mall but that store sucks, it dirty, staff are rude, outdated even by sears standards. even the one that was in machesney park mall was better.
Bergner's in Rockford is ok in my opinion. It's way better than some stores in chicagoland.
Lost Departments i never go shopping in Chicago, only been there 4 times.
05:28 near where Rolling Stones Record Store was
I'd personally implore you to check out the Sheridan Village store ASAP; insanely ancient in there. See if you can sneak inside the former 3rd floor restaurant or whatever used to be below the main floor on the south side of the building. Wouldn't surprise me if the basement & top floors get sealed off before the liquidation ends...
Schwenda I really want to go there. I'm trying to plan something fast.
Lost Departments if you're from where I think you're from (chicagoland, right???), it's only 3 hours away at best. Just make sure your wheels are up to date on maintenance and make it happen!!!
And was one of the stores you had in the footage either Quincy or Decatur??? Or was that from another YTer?
Schwenda I've never been there. So definitely not me...
Lost Departments if you haven't been to Sheridan by now, it's most likely boarded up already. That was most likely Bergners' flagship store for many years...
Hi! I work at a bonton store and i really liked this video i took a lot away from it and i will show it to my boss, hopefully she will send it to the CEO. Im in the MA location and we are doing pretty good but thank you for making this video and making a walk through! It was really good!!!
250cupsofjunk thank you!!!!!
rip
I love closes to home I wish I had a bon ton store I wold get a mug with my state or Evan the state I got it in
Why didn’t you go to the Lincoln Mall location??!! I haven’t found any videos of that store
H.H. foxaddict That's a 2 hour drive from my house... I might do it in the future.
Lost Departments Was there around this past April; completely closed down to the public despite miniscule warnings when, unlike Peoria & Danville (which I grabbed PLENTY of pics inside & out before the inevitable happened)...
Great video. I am working on doing a tour of my local Carson's store. I am just going to talk about Carson's history specifically on my video. Would it be ok if I linked this video on my description of my upcoming video? Thanks.
Thats completely fine!!!!!!!! You dont need to even ask about that.
Good video. Interesting. Thanks.
You need more views. This is high quality content.
Very great video! And can you do a video on broadway department history? Nice video!
Love your film I’m from Glasgow Scotland .shame to see those department stores closing ,they were the places to go to in the 1970s ,you could buy anything in them some also had lovely food halls.sign of the times I suppose.
Thank You!
The Carson's close to me (an hour away) has an atrium like the first store you showed. Maybe it's signature to Carson's?
Bankruptcy is only imminent depending on the lenders.
I know you have a whole separate channel for elevators, but could you please do a elevator ride in each one of these store tours next time
I uploaded pretty much all the elevator videos on my elevator channel:
Spring Hill: ruclips.net/video/Dqp9cX5gcVQ/видео.html *Final Ride Coming Soon
Randhurst: ruclips.net/video/JQGTBLMJSKw/видео.html
Charlestowne: ruclips.net/video/gaxRK1W9pBE/видео.html *Final Ride Coming Soon As Well
the rose logo is from manor group from switzerland who was owning bergner and carson in the mid 80
Though I’ve never been to one of these stores, I feel bad the company had to go through that
My mom worked at Carson's for like 20 years, we're really gonna miss it.
Thank you for this!!
Thanks for Watching This!!!
I'm a fan!! Cheers from Chile
Everyone take photos & videos of Toys R Us stores before they are gone. Once they close they will be gone forever.:(
2:26 - That's my local Bon Ton! :D
3:53 - The shopping center Quakertown, PA Bon-Ton is located in used to be a proper mall, they converted it into a strip mall back in 2000. Also, South Mall in Allentown isn't a dead mall by any means. Sure, it's not as prosperous as Lehigh Valley Mall, but it's still pretty busy.
Cole Whiteley
is it nicé?
LOL no, not at all. It definitely hasn't seen any major updates since it was Hess's, and is pretty poorly organized. It's usually pretty well staffed though.
You know when every other store is closed around you, perhaps it's time to move on. Maybe that's just me but the frog is boiling. There is another red flag when you walk in and everything is on "sale" It's a sure sign of desperation of course this doesn't help matters any when you have 5 or 6 different names with the same logo all selling the same stuff. If your looking at retail data the problems are not just with a brick and mortar stores themselves, people are not buying goods from them online as well. That should be like alarm and yet that data point seems to go ignored. My thoughts on the future of retail isn't selling clothing by the racks, and home goods. If you want to succeed in retail over the long term I think it's going to require selling local specialty goods and maybe *gasp* groceries. Sure we're still going to see the old model, it's just not going to be a sustainable model. Because people are buying online and there is a lot of small time retailers online to choose from. If you think the brick and mortar model is overly saturated... There has to be a reason to attract customers. Malls are finding this out first hand these days. Companies like Bon-Ton better figure out a different recipe or they're going to lose and at this rate pretty darn fast. Things are changing. The brands that remain will have figured out a way. I think they're still doing better then Sears:)