Hi Jenn, it sounds like the coating on the heaters has begun to break down and melt. I would turn off immediately and seek help from a local appliance repair person. Can you send some photos to my email, I'll take a look and get back to you Service@customsaunas.com.au
Could you tell me why the back panel of my infrared sauna smells like burning rubber when I turn it on? I have a B200 series Saunatec
Hi Jenn, it sounds like the coating on the heaters has begun to break down and melt. I would turn off immediately and seek help from a local appliance repair person. Can you send some photos to my email, I'll take a look and get back to you
Service@customsaunas.com.au