How to repair Microsoft Surface 4 Pro if it doesn't turn on, died

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  • Опубликовано: 19 окт 2024

Комментарии • 201

  • @Paul-tg4xg
    @Paul-tg4xg 2 года назад +1

    But seriously. i was stressed out trying to find out the problem of my boot failed surface. Your upload worked on 2 levels. firstly the music calmed me the heck down secondly gave me a possible reason why my system won't work. All i got to do now is stress out figuring whether i have the nerve to tackle such an intricate job.
    Still, really impressed with your method.

  • @williamholden9349
    @williamholden9349 4 года назад +1

    It worked! Can't believe it! Thanks for making this video and putting it out there. I watched the other youtube videos that do this repair also, but it was yours that specifically mentioned the ticking sound and heating that convinced me that this was exactly my problem. I was able to disassemble everything but I saw the size of that resistor and decided to contact a local electronic repair company to replace it for me.
    Typing this from my fixed SP4!
    I had the exact issues described in the video and in some comments. Screen totally black, a weak ticking sound when trying to power on, the keyboard backlight would turn on and respond to forced shutdowns, and charging seemed to be fine as well. Getting the resistor shown in the video swapped fixed the problem for me. Fingers crossed the fix let's this thing run a few more years.

  • @fx4147
    @fx4147 6 лет назад +6

    Konstantin, you are awesome. Fixed two surfaces with your help!

  • @SoWhat07
    @SoWhat07 6 лет назад +6

    100% truly fix! Today I finally start my Surface Pro 4. Follow video steps and replace resistor. Now my Surface work perfectly. Thanks to Konstantin. Nice work.
    I try before that - PCR, freezing, key reset combination. Nothing can resolve Black Screen Of Death. The single solution was resistor replace. I pay 30 USD for repair which was 30 minutes. If you want I can provaide you company which make service repair.

    • @csleeut
      @csleeut 6 лет назад +3

      Can you provide the co that repair it?

    • @nicolasdiaz4236
      @nicolasdiaz4236 5 лет назад +2

      Company?

    • @SoWhat07
      @SoWhat07 5 лет назад +1

      @@nicolasdiaz4236My surface was repair by this company - gsmservicepro.com Very professional engineers. They fix my Surface pro 4 for 20 minutes. Now, after 5 months device work perfect.

    • @sorsai573
      @sorsai573 5 лет назад +1

      @@SoWhat07 They are very pro. I recomended. Also, repair price is very competitive.

  • @chDiago
    @chDiago 6 лет назад +1

    Thank you so much! I would have never found that problem... the resistor looked perfect under the microscope but when I measured it, it was at a few kOhm. When I poked it with a tweezer, it completely fell apart. Replaced it with a jumper and works perfectly. Thanks

  • @qisonglin3875
    @qisonglin3875 4 года назад

    Thanks for the info , my surface PRO4 had a black-screen of death 1 month ago , although the keyboard still light up but nothing in the screen. went thru this video and i used a tweezer to short this fuse and everything went back to normal, worked like magic. i will probably replace the fuse with another one but problem solved !!! thanks again!

  • @orafaball2162
    @orafaball2162 5 лет назад +4

    Where can I get that replacement part?
    And what model is it?

  • @pratikvyas5249
    @pratikvyas5249 6 лет назад +2

    Hi Konstantin, Thank you so much. I had the same problem, discovered your video and managed to fix my surface pro today. Best regards.

    • @sujitlodha
      @sujitlodha 5 лет назад

      Dude where do u live?

    • @VaibhavYawalkar
      @VaibhavYawalkar 5 лет назад

      did you fix it yourself ? send me the address where you repaired it. thanks

    • @lucasoliver3221
      @lucasoliver3221 4 года назад

      Is yours surface pro 1 I am having the same trouble too

  • @adrianstealth340
    @adrianstealth340 3 года назад

    What is the best type of soldering iron setup to use ? My little gas one does nothing on these parts

  • @havanna6149
    @havanna6149 2 года назад

    Is there a place I can buy that battery connector spring/pin from?

  • @christipton1075
    @christipton1075 6 лет назад +2

    Same thing has happened to me! Thanks for sharing!

  • @HolyGoatsOfSteel
    @HolyGoatsOfSteel 6 лет назад

    My SP4 USB port died. I think something may have shorted it. Do they use these little resistors as fuses across the SP4 board? If so I'll probably be taking mine apart soon to see if I can find any burnt out resistors / fuses.

  • @aneukmie
    @aneukmie 6 лет назад

    Hi @Konstantin Sachkov, thanks for the video. I ran into the same problem (my surface pro 4 doesn't turn on), but I don't have the ticking sound as you did. However, my type cover light up when I push power button (as if the surface is actually running). Tried using the dock but nothing on the screen either. So I want to know if your type cover light up too before you fixed it.

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      Mi Husna Kruëng As I remember, it may light up in this malfunction. Ticking sound can't be used in diagnostic, it depends.

    • @aneukmie
      @aneukmie 6 лет назад +1

      Thank you for your reply. I didn't get the chance to try your solution because fortunately, when I brought the surface to a Microsoft store for repair and they couldn't fixed it, they were able replace the Surface with a new one free of charge even though mine was 3 months out of warranty.

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      Mi Husna Kruëng, Great! Glad for you!

  • @jamesspectre8492
    @jamesspectre8492 6 лет назад +1

    Same thing has happened to me, I'm going to repair it like you! thank you! What is the clear liquid you put onto the resistor? Are all the resistors the same type and resistance or how did you know that that resistor was blown if it was still working with the multimeter? Thanks!

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад +2

      Clear liquid is alcohol cleaning. All resistors are different. This one is using as fuse according to scheme. It should have 0R resistance. Resistor that fired up and became black couldn't be working. Good luck!

    • @jamesspectre8492
      @jamesspectre8492 6 лет назад +1

      Konstantin Sachkov hey, thank you for your reply, there's a clear liquid at 2:42 that you put onto the circuit board, that isn't cleaning liquid is it?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад +2

      The solder flux, Nordson FluxPlus 6-412-A, you can use any.

    • @jamesspectre8492
      @jamesspectre8492 6 лет назад +1

      Thank you bro, really appreciate it. I'm quite new to soldering, haven't seen this before. I just really want to fix my surface pro 4, thank you so much for posting up these videos. How on earth did you learn this stuff and what to look for when fixing this kinds of stuff. Amazing!

  • @akalfred
    @akalfred 3 года назад

    Hello Konstantin,
    Thanks for your videos and support. I am learning a lot from the video and comments. I need help!
    I have a SP4. Replaced the broken screen but when I installed the new one there is no picture. When I plug in an external monitor there is a picture. However, the touchscreen is in selection mode when I drag my finger across. It looks like something related to where the video ribbon plugs in. Did I fry something in that area? Thanks!

    • @KonstantinSachkov
      @KonstantinSachkov  3 года назад

      Video cable is the one in the middle of the display bottom part. Check if you plug it fully. Display could be broken or you can broke a cable and plugs.

    • @akalfred
      @akalfred 3 года назад

      @@KonstantinSachkov Thanks for the response Konstantin.
      I bought new ribbon cables (both the touch ribbon and the video ribbon). I tested the screen on another SP4 and the screen works on the other SP4. So it seems the screen and ribbon cables are still good. The only thing left to verify is the board. I have a volt meter but I don't know where to test. I have the videos on the power troubleshooting, but I can't find anything on video display troubleshooting.

  • @onlyjesh7494
    @onlyjesh7494 4 года назад

    Hey I know I’m super late but I’m trying to buy the resistor but it has all the other specs but it has 1/8W in the title as well is it still okay to buy?

  • @thenguyen5659
    @thenguyen5659 Год назад

    How do you test it? I tried unplug charger and battery and nothing show on my multimeter

  • @stuckurface
    @stuckurface 5 лет назад

    I've got the same problem and ticking sound. Are there any other resistors I should check? Have you found any data sheets or other useful resources in your research?

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      I've found nothing. Check everything else if it doesn't work after replacing the resistor fuse.

  • @Maki-ng4jk
    @Maki-ng4jk 4 года назад +1

    Long since uploaded, but does it need to be 0805 0R SMD instead of 0605 0R?

    • @KonstantinSachkov
      @KonstantinSachkov  4 года назад +1

      Better 0805 or two 0605 in parallel.

    • @Maki-ng4jk
      @Maki-ng4jk 4 года назад

      @@KonstantinSachkov Thank you for answering! I have two more follow-up questions if that's fine-
      1. What happens if you bypassed it entirely and just soldered the pads together? If it worked and broke after, why would that be?
      2. Last question I have regarding the resistors, but does the rated W/A matter? Like if it was rated at (for example) 1/8W or at 35A?

    • @KonstantinSachkov
      @KonstantinSachkov  4 года назад +1

      @@Maki-ng4jk 1. Nothing 😉 But I like the idea that fuse should be fuse.
      2. Rating depends on size, so all 0603 have the same rating.

  • @icecrystal27
    @icecrystal27 6 лет назад +3

    So From all this. Just replacing the 0603 0R resistor Old to the new 0603 0R resistor . New fuse correct?
    If i cant find the Original Resistor. 603 ZERO OHM JUMPER Will work as the orginal .
    Was on youtube and surafce pro 4 Turn off. Cannot power up and Keyboard dont light up. Charges though, does it means"0603 0R resistor Is Fried up or No good correct? Thanks for reviewing my comment. been 2 months with out my surface

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад +1

      Probably yes, the reason is blown resistor - it's the weakest part in Surface 4 design. It's better to use 0805 0R fuse (any brand, it doesn't matter)

    • @davetan2503
      @davetan2503 6 лет назад

      Hi buddy, it is possible to run in parallel the defective to the other working SMD 0603 0R resistor in the event I couldn't find in time?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      Dave Tan as I understood, you can use two 0603 in parallel.

    • @davetan2503
      @davetan2503 6 лет назад

      I see, thank you for your reply. I will try source 0603 or 0805 then. Was planning earlier to tap on the other 0605 via parallel sequence as I've done on other circuits before exerting more weight. I've replaced new battery while still same result and came across your valuable post. Gracias!

  • @wuguangng6372
    @wuguangng6372 6 лет назад

    WoW, you are so professional, do you facing screen flickering issue with your surface pro 4? Is it possible to solve by replacing a resistance?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      I think no, you can't. It may be soldering problems on display board. It's hard to resolve it. You need at least an IR soldering station.

    • @srv8cobra52
      @srv8cobra52 6 лет назад

      I believe the flickering screen issue (even on BIOS screen) is a known problem and microsoft are replacing devices affected by that FoC. Contact MS support for RMA. We did one a month ago or so that was out of warranty too.

  • @daveb7999
    @daveb7999 3 года назад +1

    Hello Konstantin, I have a Surface Pro (5) and have the same issue. I hope to try this fix. Thank you for sharing this information, I plan on watching your video about how to remove the screen also so I can even get to the circuit board. Thanks again, I'll let you know if it works for SP5 also.

    • @armindocarvalhoferreira5541
      @armindocarvalhoferreira5541 3 года назад

      Hello Dave,
      Dido you solve your problem with the surface pro 5?

    • @daveb7999
      @daveb7999 3 года назад

      @@armindocarvalhoferreira5541
      Hi Konstantin, I am saving this for a Winter project. If I have any luck, I'll let you know ... Thanks for asking! I'm pretty good with fixing things, and I've got nothing to lose in trying, videos like yours give me hope.☺️

    • @daveb7999
      @daveb7999 Год назад +1

      @@armindocarvalhoferreira5541 I still haven't gotten around to this project. The problem did inspire me to start learning electronics, so once I get it open, I may stand a chance of reparing the problem. I plugged in a power supply that was not Msoft, and it fried something. I'm betting it will be visible and my biggest problem will be identifying what the fried part is. I think I'm capable of replacing a component, but still working to identify and test components, in circuit. I'm to a point now where I likely have the tools, meters, power supply, etc to do the job. I need to put together a good workspace for doing the disassembly/ troubleshooting/ repair/ reassembly. I'm 70 so move exponentially slow when it comes to projects, but I get there eventually. Sorry it took me a year to get back to you, lol.

  • @bikewizard
    @bikewizard 6 лет назад

    Hi Konstantin! I have that issue in my SP3, it is commonly as Sleep Of Death. After this fix, have you ever had the same problem??

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      bikewizard SOD is software problem. Try to reinstall windows.

    • @bikewizard
      @bikewizard 6 лет назад

      I have actually tried that and it didn't work. The only thing that works is putting it on the freezer for 20min. As it is recommended on this article forums.windowscentral.com/microsoft-surface-pro-3/379941-surface-pro-3-wont-turn-battery-driver.html
      Do you have any idea why does this happen?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      I would check battery and it's board, may be try to replace it and replace big (electrolytic) capacitors. I'm not sure if it's help.

  • @gregorybuenadicha8519
    @gregorybuenadicha8519 5 лет назад

    Could you tell me the name of the "soldering paste" u use on the needle, and the liquid u use on the cotton swab ? Thx

    • @gregorybuenadicha8519
      @gregorybuenadicha8519 5 лет назад

      Maybe add it on the video description ?

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      flux: Nordson FluxPlus 6-412-A
      Soldering core wire: ALPHA FT-2002 51017 SN63/PB37 0.75мм 1.4%

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      the liquid is pure alcohol

    • @murderWhornets
      @murderWhornets 5 лет назад

      @@KonstantinSachkov 99% isopropyl if you can get your hands on it

  • @thijskonijn8783
    @thijskonijn8783 6 лет назад

    hello, i have the same problem, i have removed the resistor, but witch resistor you put new on? i cant easily find it, do you have some information about your new resistor?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      Hi, You should ask any shop or google for
      "0603 0R resistor" (or "0603 ZERO OHM JUMPER") - it's original (blown) one or
      "0805 0R resistor" (or "0805 ZERO OHM JUMPER") should be used in Surface, bigger one.

  • @Darksidewolf1996
    @Darksidewolf1996 4 года назад

    Hey Konstantin. My Surface 4 Pro stopped working. If I connect the charger it lights up white, but I still can't turn it on, no signs of life. I took the battery out and measured it and got 0V after connecting my multimeter at + and -. So the battery died. I ordered a new one, do you know how much voltage a new battery have? mine had 6,8V. Seems to low to me, maybe defective? After I tooked it inside my Surface Pro 4, i measured 6,8V-7,2V at the big battery measuring points like you showed in your videos. It does not be constantly just changing between 6,8V and 7,2V, yours be 8V constantly. I measured the diode and got 11,54V on one side and 6,8V on the other side. No 3,3V standby, only measured 0,12V. What do you think? I checked the resistor but It's fine. I think the new battery is broken? also checked the jumper at the big battery measuring points, got 6,8v-7,2v on the side with the 2 pins and on the other side 0V, is that normal? I ordered a new battery just to be sure, still waiting for it, what do you think? thank you

    • @KonstantinSachkov
      @KonstantinSachkov  4 года назад +1

      Hi, discharged battery voltage is 6V and charged is 8.4V. It seems ok and should work. Double check all 0R resistors, inductors and converter 3.3V

    • @Darksidewolf1996
      @Darksidewolf1996 4 года назад +1

      @@KonstantinSachkov Ok, I found out that the IC for the standby voltage 3,3V is broken

    • @germancarfan
      @germancarfan 4 года назад

      @@Darksidewolf1996 yes kills the 3.3v rail that is not uncommon

  • @seantets
    @seantets 5 лет назад +1

    @konstantin sachkov
    Want to ask for some help.. Mine doesnt power on, no reaction on power button. but It doesnt have that ticking sound... Would this solution work on my SP4? Thanks... Really need your help

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      Probably it'd work.

    • @seantets
      @seantets 5 лет назад

      @@KonstantinSachkov Appreciate it.. Thanks..

    • @ramaswamykn
      @ramaswamykn 5 лет назад

      Comment here if this worked for you. My SP4 died too. No ticking sound. The CPR method worked once, now not any more.

    • @seantets
      @seantets 5 лет назад +3

      @@ramaswamykn Hi! same with mine! Did the CPR method and it worked once but after the didnt work anymore... My problem is no one knows how to repair my SP4.. Ill try to show someone this video and maybe he'll be able to do this. will keep you posted

    • @gluinc4156
      @gluinc4156 4 года назад

      @@seantets Has your surface pro 4 worked again????

  • @marcogtturbo
    @marcogtturbo 6 лет назад

    Ciao from Italy, can I compare the resistors to know if they're failing? If I compare the two you compare, I find the one that you repaired at 200 ohm while the other one you compared with at OL. What do you suggest?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      The working one should be 0R, not 200

    • @marcogtturbo
      @marcogtturbo 6 лет назад

      Konstantin Sachkov when you say 0R you refer to infinite resistance or infinite conductivity ( no resistance?) Thank you

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      marcogtturbo I mean 0R = 0.0 Omh (not OL), like a fuse. Anything but 0 Omh means failing resistor.

    • @marcogtturbo
      @marcogtturbo 6 лет назад

      Konstantin Sachkov that means that at the moment both of my resistance (fuses) are failing because one is 200ohm and the other one is infinite OL. I tested with the battery connected but this should make no difference.

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      marcogtturbo yes, both are failing. Interesting.

  • @by5392
    @by5392 4 года назад

    Dear Konstantin, my sp4 didn't turn on nothing, not with or without charger, it also froze the last few times that I used it.
    Now I opened my sp4 and the resistor u changed looks fine, do you maybe have any other possible solutions or points I could check?

    • @KonstantinSachkov
      @KonstantinSachkov  4 года назад

      I'd recommend to double check with multimeter or replace the resistor. And check or replace the battery especially if it 2+ years old.

    • @by5392
      @by5392 4 года назад

      @@KonstantinSachkov
      First of all thanx for the extreme fast respons, really thank you.
      that resistor and the other one for compare have the exact same resistance as when I hold the tips of my multimeter against each other,
      is this what u meant in the video when u said that u could not find it with the multimeter or u think mine meter is not good enough?

    • @KonstantinSachkov
      @KonstantinSachkov  4 года назад

      @@by5392 It seems that resistors are ok. Check battery: find battery pins, connect multimeter. Connect charger and check that voltage increases (charging is working). Then disconnect charger and connect power resistor 2-4 Omh to multimeter pins in parallel to battery. The voltage should be above 7.4V. If not, replace the battery.

  • @mengxyooj129
    @mengxyooj129 6 лет назад +1

    any luck on schematic or diagram out there on the deep web? plz help me find one for surface pro 3!

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад +1

      Unfortunately I've found nothing. Use datasheets - it's better than nothing.

  • @claudio2764
    @claudio2764 5 лет назад

    Hi, I have the same problem (sp4 not starting but sometimes keyboard lights up) I've checked all the resistors with my multimeter and they seems all good, what can I try?

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад +1

      Check or replace battery.

    • @claudio2764
      @claudio2764 5 лет назад

      @@KonstantinSachkov battery seems good, keyboard lights up also when disconnected from power supply

    • @germancarfan
      @germancarfan 4 года назад

      Did you check that resistor fuse? It may show continuity with a multimeter. You should check with a dcps set to 1v 0.50ma and see if current passes

  • @James-wb1iq
    @James-wb1iq 5 лет назад +1

    Thanks! Worked for me.

  • @KenKthulhu
    @KenKthulhu 2 года назад

    I have a SP4 that does not light the charger LED. Tried three chargers on a borrowed SP4 and all chargers are fine. White LED dead on my SP4. Does not post boot or power up. Charger connecter in perfect condition. Worked one night and will not charge less than 48 hours later. Any ideas ?

    • @KonstantinSachkov
      @KonstantinSachkov  2 года назад

      Check charger socket, soldering, charger IC and all resistors

  • @kevinleng4703
    @kevinleng4703 3 года назад

    Does anyone know a way to test the resistor and what it should be reading

  • @PeterMSr
    @PeterMSr 6 лет назад

    Hi I replaced the screen in my SP3 and the screen stays black. Fortunately I tested it before gluing it back together. It still powers on but with a separate monitor. The screen always stays black. The touchscreen still works proving the screen is ok. What do you think is my problem?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      What about backlight? Using flashlight check if there is something on the screen. Find display and backlight power cir path and check if there is voltage.

    • @gjergjikora5170
      @gjergjikora5170 3 года назад

      I replaced the screen on the SP3 and at first the screen was ok but the touch didnt work, so i detached the screen to see if there was some problem and i re-installed it back, tried to turn it on but the device was dead! wtf? I've been careful enough when installed and uninstalled the screen, i dont understand! Tried everything to restart it but nothing.Did you find the issue? Thanks

    • @PeterMSr
      @PeterMSr 3 года назад

      @@gjergjikora5170 mine turned out to be the little plate between the screen connector and motherboard... I replaced the whole motherboard to find out about that

    • @gjergjikora5170
      @gjergjikora5170 3 года назад

      @@PeterMSr oh! Thank you i will try it

  • @tranceunderworld
    @tranceunderworld 3 года назад

    Thanks for the vid, I loved the music lol.

  • @jamesspectre8492
    @jamesspectre8492 6 лет назад

    Hi, at 2:07 and at 2:42 you put some liquid onto the circuit board, what is this please?

  • @egyptstarrk3728
    @egyptstarrk3728 5 лет назад

    There's so many 0R resistors! And i can't tell which one is blown! I used the multimeter but it read 0 instead of overload Should i just replace the same one u did in the vid and see if it works?

  • @Thendwill
    @Thendwill 2 года назад

    Hi. Can you post Link for resister? Thank you

  • @kosmiko25
    @kosmiko25 6 лет назад +1

    My daughter was playing Roblox and the SP4 freeze. I shut down by pressing the power button, after that the SP4 didn't start again.
    Overheating when charging and keyboard backlit is on but black screen.
    Could be this resistor the problem? Thanks.

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад +1

      Raúl Canales It could. Anyway you'll need to disassemble it to repair.

    • @kosmiko25
      @kosmiko25 6 лет назад

      Konstantin Sachkov Where can I buy this resistor or how could I find it?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад

      Raúl Canales Hi, You should ask any shop or google for
      "0603 0R resistor" (or "0603 ZERO OHM JUMPER") - it's original (blown) one or
      "0805 0R resistor" (or "0805 ZERO OHM JUMPER") should be used in Surface, bigger one, more reliable.

    • @mkatona
      @mkatona 5 лет назад

      Hi Raúl, I have the exact same problem, froze once and now wont turn on, just the keyboard light. Did you manage to solve the issue? Thanks, Mark

    • @boodoo-doma
      @boodoo-doma 5 лет назад +1

      Same for me, your feedback will be really appreciated, Raul

  • @boodoo-doma
    @boodoo-doma 5 лет назад

    Константин, Вы из какого города? К сожалению умер мой SP4 с похожими симптомами. Обращалась в несколько мастерских по СПб - не хотят иметь дел с устройством :(

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      Да я тоже не хочу😉, вероятность разбить стекло при разборке очень высока.

  • @ypyketo
    @ypyketo 6 лет назад

    Привет.
    Плеснул чай на тачпад Surface Book с Performance Base. Тач функционал работает, а вот физический клик пропал совсем.
    Есть шанс восстановить клик, если прочистить дорожки? Или искать новый тачпад? И есть ли у нас надежные сервисы по ремонту Surface'ов, или проще самому разобрать и поковырять?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад +1

      Привет. Возможно, сервисы и есть, я не встречал. По сути надо разобрать и промыть всё, не думаю что даже потребуется паяльник.

  • @cronostrigger6401
    @cronostrigger6401 5 лет назад

    Bro. Have one with no power issue. I don't think the resistor is the problem tested it 0 resistance I also jumped it to check. And no go. I am wondering if you have schematic diagram

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      I haven't found anything about surface. Maybe battery's dead?

    • @cronostrigger6401
      @cronostrigger6401 5 лет назад

      @@KonstantinSachkov no battery is 8.7v and charging. Checked capacitors on left of CPU, I am not sure if they are grounded they beep on all sides. imgur.com/a/9Zs5eWz

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      @@cronostrigger6401 capacitors are almost in parallel with inductors, so that's normal. I'd check the battery under ~3R3 resistor load, power button.

    • @rizal8102
      @rizal8102 5 лет назад

      @@KonstantinSachkov hi, I had a bad luck too. I've dissambled my SP4 today. i've checked all resistor on your video, but it's all OK. I tried to check battery voltage using voltmeter directly on battery flat cable (+ and - marks) and I got no voltage. it supposed to be ~8V right? I want to know how to check whether the battery is still ok or not. pls..waiting your reply..

  • @ChristopherLONGUET
    @ChristopherLONGUET 5 лет назад

    Hello, I need help because I have a surface that will not load and start!

  • @vlackpuzzy8390
    @vlackpuzzy8390 3 года назад

    Replaced the battery with a cheap one then it wouldn't turn on tried the old genuine battery still wouldn't turn on.. no ticking sound though, still charges when plugged in but not turning on even the fan

  • @WonderfulAkari
    @WonderfulAkari 6 лет назад

    Mine shut down last Christmas. I can get a $450 out of warranty replacement but that is right for my budget.

    • @PabelNedvedESP
      @PabelNedvedESP 6 лет назад

      Try this: ruclips.net/video/mP52Nd2a4ZI/видео.html

  • @zfgkjbkj
    @zfgkjbkj 5 лет назад

    Worked for me. I got another 0 Ohm resistor from an old pc mainboard. While disassembling i tore the wifi cable but its still working and i have some serious problems with the touchscreen so i had to deactivate it. I might try and see if i can fix that aswell

    • @zfgkjbkj
      @zfgkjbkj 5 лет назад

      was working on the touchscreen today and it seems that i shoved my plasic seperator tool ( i used an old guitar pick) too far inside the machine while trying to seperate the screen and must have hit some of the digitizer connections. The result is a dead zone in the touchscreen about one guitar pick across. the rest of the screen and touchscreen is working flawlessly and the position of the deadzone is also managable. so im really happy i got to fix my surface even tho the touchscreen took a little bit of damage. Thank you Konstantin

    • @zfgkjbkj
      @zfgkjbkj 5 лет назад

      oh and the wifi seemed to be no issue im expecting a lower rang but inside the house it makes no difference

  • @Ekman02
    @Ekman02 Год назад

    Any body know if the same works with surface 3?

  • @DenisseSanchezAspiazu
    @DenisseSanchezAspiazu 4 года назад

    My surface volume up button is kind of stucked. It doesn't click... It charges but won't turn on. Any ideas?

    • @KonstantinSachkov
      @KonstantinSachkov  4 года назад +1

      Try a few drops of alcohol onto volume up button

    • @DenisseSanchezAspiazu
      @DenisseSanchezAspiazu 4 года назад

      @@KonstantinSachkov thank you for the advice. I'll try it right now

  • @gregadams558
    @gregadams558 3 года назад

    +2000 points for fixing the shitty paste on the processor.

  • @Kanelive215
    @Kanelive215 5 лет назад

    Will this fix resolve the black screen of death??

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад +1

      I think no

    • @Kanelive215
      @Kanelive215 5 лет назад

      @@KonstantinSachkov thanks! Would you happen to know of a fix that will help? I tried everything ..

  • @krunals19
    @krunals19 7 лет назад

    hi brow i have chiwe hi 12 and it was also not turn on what i do.... at parches time window 8 are install but after i formated and install window 10 then it was run and after some time it was blank..... and not start.....please advice.

    • @KonstantinSachkov
      @KonstantinSachkov  7 лет назад

      It depends. I know a russian language forum 4pda.ru/forum/index.php?showtopic=711032 and you'll find answer here: www.google.ru/search?newwindow=1&biw=1368&bih=807&q=chuwi+hi12+site%3Aforum.xda-developers.com&oq=chuwi+hi12+site%3Aforum.xda-developers.com

  • @brizer613
    @brizer613 5 лет назад

    У меня таже проблема только на surface 5. Где найти этот резистор на питание cpu.

  • @industrialturbineservicess5685
    @industrialturbineservicess5685 5 лет назад +1

    i want to share with you a unique a rare and unique case which you can take'it as a chalange: using a Microsft Surface Probook since new and from the begining were problems even with the phisical keyboard or usb , simple not working. Each time after a factory reset always started to work perfect. All this till one day when navigating the surface got stuck. I turned off and from that moment (1 years ago) till present i can not acces my laptop because is impossible to type the laptop password as :
    - phisical keyboard is not working
    - the touch screen keyboard is not showing up
    - the other option "on screeen keyboard" when you touch'it everything becames blocked and need to re-start.
    Also note that:
    - USB is not working and i can not reset the windows
    - the only way when i can type something is in the BIOS "the security question" using the touch keyboard.
    I tryed to reset'i using the power and volume (more than 100 times) and is not working.
    Anyone have any ideea ? Solution ?

  • @johngodard804
    @johngodard804 5 лет назад

    Would surface pro 4 turn on without ssd?
    Thanks

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад +1

      I haven't tested it, but it should switch on and try to load from USB drive.

    • @johngodard804
      @johngodard804 5 лет назад

      @@KonstantinSachkov thanks

  • @spikejigar92
    @spikejigar92 5 лет назад

    My surface pro 4 just stopped Woking. I opened the panel in the process damaged one part. I need to find the part number for the same could somebody please help.
    Part is located in the center of the board where the screen connects to the motherboard
    On the left of the display connector.
    The part is in blue color

  • @AidenJoseph
    @AidenJoseph 6 лет назад

    Same happened to me, I dont know what to do. And unfortunately there is no microsoft stores in my country :(

  • @mikejohnson599
    @mikejohnson599 5 лет назад

    Yes but this is for an expert technician not your average owner. I wonder why bending and abusing it eventually restarts it? next time I will try heating it up with hairdryer maybe that will activate failing resistor fuse?

    • @KonstantinSachkov
      @KonstantinSachkov  5 лет назад

      It's impossible to recover broken wire using hairdryer - too low temperature. But in your case it may help. There is a micro flaw somewhere in the motherboard. It's impossible to find it. So usually the solution is to resolder all components in special soldering oven or using IR soldering station.

    • @mikejohnson599
      @mikejohnson599 5 лет назад +1

      wow thanks for helping me unfortunately the screen finally shattered while I was bending it trying for an hour to restart so I went out and bought an amazon hd 10 never to touch Microsoft again@@KonstantinSachkov

  • @SoWhat07
    @SoWhat07 5 лет назад +2

    After repair first time , today my surface again broke. This surface is !#@%@$ I need to open it again and to find second broken resistor . Also the symptoms are the same - permanent BSD. NEVER AGAIN M@ICROSOFT.

  • @antonioavila3638
    @antonioavila3638 3 года назад

    How much would you charge me if I send you two Surface Pros with this issue?

    • @KonstantinSachkov
      @KonstantinSachkov  3 года назад

      I wouldn't do that.

    • @antonioavila3638
      @antonioavila3638 3 года назад

      @@KonstantinSachkov ok. I’m in desperate need to repair these two devices and I simply don’t have the skill set to do it myself.

  • @bejtulalimani7230
    @bejtulalimani7230 5 лет назад

    Surface pro 4 ich brauschen eine Resistor SMD 0603 0,15 ohm
    mit Welsche ohm meter bitte zeigen richtig danke

  • @DamirJumaliyev
    @DamirJumaliyev 4 года назад

    Здравствуйте. Подскажите пожалуйста. У меня сюрфэйс про 4 не заряжается.

    • @KonstantinSachkov
      @KonstantinSachkov  4 года назад

      1. Зарядник, кабель. Проверить можно другим зарядником.
      2. Сдохла батарея, особенно если планшету больше 2 лет.
      3. Поврежден или загрязнен разъем питания на планшете.
      4. Что-то померло на плате, но это вряд-ли.

  • @ericyao6678
    @ericyao6678 10 месяцев назад

    You are f****** legend!

  • @gtachta
    @gtachta 5 лет назад

    My Surface 2 dead from 25-12-2018.
    Surface 2 has been destroyed and it's about throwing. The company does not make it.
    If find time,open like you.Thanks.

  • @sartre13
    @sartre13 5 лет назад +1

    Can anyone repair mine with this fix. It sounds to me that I have the same issue. I live in Germany. If you guys say its like one hour work, I would pay 50 $. (plus shipping and the the little resistor). I just have two left hands and would destroy it completely for sure. Greets holger

    • @sartre13
      @sartre13 5 лет назад

      OK thomas. Just let me know, when you're ready to go. I have nothing to lose :).

    • @sartre13
      @sartre13 5 лет назад

      @Billy Thomas I dont know how to send a pm on youtube. could you please contact me by mail holger.reissig (at) gmail.com .thank you.

    • @midifire
      @midifire 4 года назад

      sartre13 I think you should remove the mail before anyone spams or so :p

  • @johnsabilla5897
    @johnsabilla5897 4 года назад

    Thanks! I was able to fix a broken Surface 4 Pro thanks to this video

  • @ibinazbass
    @ibinazbass 5 лет назад

    Was anyone able to remove the screen without damaging it at all?

  • @davdav839
    @davdav839 6 лет назад +2

    Who the &@$# has time to do all this?

    • @KonstantinSachkov
      @KonstantinSachkov  6 лет назад +3

      Who doesn't have $450 for official service.

    • @SoWhat07
      @SoWhat07 6 лет назад +1

      I did that. My surface was completely death. After replacement Surface start to run perfectly!!!

    • @mikejohnson599
      @mikejohnson599 5 лет назад +2

      Not only time and money but you have to have brain surgeons steady hands and micro soldering equipment good luck

    • @jenizj3481
      @jenizj3481 5 лет назад

      If you care about ur device. Lol

    • @germancarfan
      @germancarfan 4 года назад

      @@mikejohnson599 hot tweezers and magnification easy enough

  • @ericyao6678
    @ericyao6678 10 месяцев назад

    You are f****** legend!