The Worst Customers We've Ever Had In Our Contracting Business

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  • Опубликовано: 8 сен 2024

Комментарии • 38

  • @scottmichaels12
    @scottmichaels12 Месяц назад +1

    As someone who drove around with his phone number on his vehicle for 20 years, I totally agree and I have said the same thing. "Imagine if EVERYONE had their phone number on their vehicle." I have received calls from drivers who thought they were calling the business owner but I was the only one in the office so I received the phone call about MY driving. PEOPLE ARE LIARS!!!! I've had multiple calls where these people were literally making stuff up about my driving and of course never mentioned that they may have done anything wrong. It truly was SHOCKING to hear how badly people will just flat out lie when they feel that they have been "wronged" on the road". "Calling In" on someone who has a company vehicle means absolutely nothing because the caller will NEVER admit any wrong doing and they will make it sound like your driver just randomly picked them out to harass them. If you're one of these "Call in Karens", stop it because nobody believes you and it makes YOU look stupid.

  • @NoahDevine91
    @NoahDevine91 7 месяцев назад +3

    It’s funny you say that Mark about the gap in the pvc privacy gates, we have also had a few customers freak out about it. What are they Doing back there 😂

  • @finallyfriday.
    @finallyfriday. 7 месяцев назад +3

    "Just go around the trees" that they promised to remove. "Hey, why is the fence crooked?!"

  • @kubotajordan9502
    @kubotajordan9502 6 месяцев назад +1

    You are so right about government jobs ! I'v seen a women on a navy base job NAVAC inspector tell the concrete guys not to spit in the concrete. She was a royal pain . And most of those folks are so power hungry. As always great video.

  • @markyilmaz2263
    @markyilmaz2263 7 месяцев назад +1

    I’m a pm for a carpentry subcontractor that does high end homes, one of my installers overheard the homeowner say “if contractor make money, I didn’t do my job”, needless to say we are fighting a 15k back charge

  • @W0513911
    @W0513911 7 месяцев назад +1

    Our quotation terms - Owner to locate and provide location of all property/boundary bars -. Customer: "I'll show you where the property line is and where to install the corner post...........it's right where this oak tree is. My grandfather planted it 75 years ago right on the corner of the property."
    Me: "Ma’am, are you sure? Aerial maps is showing your property line is approx. 15ft to the west"
    "I'm hiring you, so you put the darn fence where I tell you to put it!"
    Months later, neighbor calls and got a survey that fence is 15ft on his property. SMH.

  • @berthongo8531
    @berthongo8531 7 месяцев назад +1

    We had customers that were a PITA as well as some of our own people. Great video. Let's hear more horror stories. And have a good dang day!

  • @louskunt9798
    @louskunt9798 Месяц назад

    6:36 legal issue? As a lawyer, I can’t even remotely fathom any kind of legal issue with using a customers tractor that is voluntarily being offered to you. Could you explain what legal issues you were facing by using his tractor? I’m always excited to learn. Love the channel by the way! You guys are incredibly talented at making fence building videos entertaining and fun! Keep it up!✌️

    • @SWiFence
      @SWiFence  Месяц назад +1

      Not being lawyers, we're making assumptions. But if his tractor broke while I was using it, or he felt like I was too hard on the machine, or if I scratched it, couldn't that create problems? We've had people complain about some weird things.

  • @nmelkhunter1
    @nmelkhunter1 5 месяцев назад +1

    NMDOT, New Mexico DOT, 🤢🤮 says it all. Great stories.

  • @rodmcisaac3
    @rodmcisaac3 Месяц назад

    Curious: for privacy fences, do you install sliding gates, similar to barn doors? There should be no gaps for sight lines. More complex to install, I suspect.

  • @Makoonga
    @Makoonga 3 месяца назад

    The Standford what Experiment? I want to look it up. And BTW, that statement made you seem way smarter than anyone would think a fence builder could be. Hats off to you. I love it when stereotypes are busted up.

    • @SWiFence
      @SWiFence  3 месяца назад

      Stanford Prison Experiment www.simplypsychology.org/zimbardo.html
      And thanks!

    • @Makoonga
      @Makoonga 3 месяца назад

      @@SWiFence This is how I make my FB people think I'm smart. I'll study this and then make a post about it and my crew will go...that Larry guy...he's smarter than we thought.

  • @stephengorczyca9855
    @stephengorczyca9855 7 месяцев назад +1

    The customer is always right in the matter of taste.

  • @jonmcdaniel8492
    @jonmcdaniel8492 7 месяцев назад

    There's an opportunity in the 1" gate gap problem. After market Gate Gap covers. Plastic, wood, or metal. Different colors. Solar LED lights embedded. Security cameras and microphones attached. Recyclable. Non-hazardous. Safe around pets.

  • @trackrockfencing4375
    @trackrockfencing4375 7 месяцев назад +1

    Dealing with a customer now, we get 90-95% done with project customer comes out I don't like that let's change that so I write up a change order at the agreed extra cost, we get done with that change.... customer decides they don't like that change, let's make another change, so another change order on agreed price plus the previous change order with the agreed price by both parties....now we're bleeding a week into another scheduled project, so we're on clean up I hand home owner the final bill........ you would have thought I handed them a declaration of war... I hear excuse after excuse my husband's a cop this is illegal my brother is an attorney you'll be hearing from him and so on and so on, this is my first lawsuit ever in this business

    • @psidvicious
      @psidvicious 4 месяца назад +1

      I hope your original contract was written or at least approved by an attorney. If so you should be in pretty good shape, especially with the signed change orders, amending the original contract. It’s a ‘PITA’ just the same.

    • @trackrockfencing4375
      @trackrockfencing4375 4 месяца назад

      @psidvicious all my contracts are made by my attorney, even my change orders

  • @froagservices2488
    @froagservices2488 7 месяцев назад

    One of my good buddy’s auger bit rolled off into a pond

  • @markd9105
    @markd9105 7 месяцев назад

    Thing about fences is they're no thing of beauty. They serve two purposes to keep something in and to keep things out. You can do the scallop or the weaving or the chain link but they're still just a fence.

    • @finallyfriday.
      @finallyfriday. 7 месяцев назад +1

      I dunno. Hiding some of the muglies that live on the other side of that fence does make it a thing of "beauty".

  • @ChunkyMonkaayyy
    @ChunkyMonkaayyy 7 месяцев назад

    I used to do tech support for end users and man some people are just the absolute worst!!! Made me never want to talk to people again. 🤣😭🤣😭

  • @landmarkcreations1183
    @landmarkcreations1183 7 месяцев назад

    Last year we had all of the above. I called it the year of the Karen. Needless to say My sniff out process is better than it has ever been.

  • @scott84935
    @scott84935 7 месяцев назад

    We have had some one complain about the scratches on chainlink posts

  • @Minglator
    @Minglator 7 месяцев назад

    1 inch gate gaps, we get people all the time complaining about that too. SMH

  • @Makoonga
    @Makoonga 3 месяца назад

    I've never had an addictive personality....till you guys showed up on my radar. My wife says what has happened to you? You have never been a fanboy of any RUclips channel. Now we need marriage counseling.

    • @SWiFence
      @SWiFence  3 месяца назад

      Well... maybe pace yourself. 😆

    • @Makoonga
      @Makoonga 3 месяца назад

      @@SWiFence Good advice.! I'll try.

  • @marylou7230
    @marylou7230 7 месяцев назад

    Privacy fences are necessary for those who sun bathe in the back yard. 👙
    Free Vitamin D baby!

    • @scottmichaels12
      @scottmichaels12 Месяц назад

      There aren't that many people in America who are worth staring at in their bathing suits. We are a very LARGE country. People need to get over themselves because they are likely not worth looking at.

  • @markHolmes81274
    @markHolmes81274 7 месяцев назад

    Have you worked with FDOT yet? I haven't, but I've heard they are ok to work with.