What Home Depot is Saying (and doing) About Retail Theft
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- Опубликовано: 20 сен 2024
- There is a tool theft epidemic going on all accross the country. Thieves are stealing tools in broad daylight and it has prompted Home Depot and other stores to take significant action to control their losses. In this video, I explain what Home Depot is saying about all of this and what governments, Police departements and others are doing.
#tools #homedepot #crime
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Contact: dave@diywithdave.com
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It is annoying, I blame the DA's and Judges and lack of prosecution....
The state Legislators have to change and tighten up the Laws. The legislators don't want to offend the Criminals (i.e. blacks or Browns) and upset the "community" with mass arrests.
Anti cop folks like dave always blame the cops.
Why don't we talk about defunding them? They are useless. Who says - i want to pay a huge salary to someone who spends their time protecting criminals (other thank mob bosses and kingpins).
We've been letting thieves have their way. That needs to stop.
Just like all the illegal aliens crossing the border and handing them free stuff on our dime and taxes.
RUclips deleting people's freedom of speech. Just like the illegal immigrants and handing them free stuff that we the citizens oay for with our taxes.
RUclips deleting people's comments and freedom of speech. I agree just like the open border needs to close we are one of a few countries that is this stupid. We have laws for a reason.
And again, my comments deleted three times now. youtube continues to not allow freedom of speech sounds like social media dictatorship. This is why we have laws so people have consequences or their behavior doesn't change. I will be videoing this and sending it to multiple outlets to show how youtube is.
Keep deleting my comments youtube more video for the public to see how shady you are. And I agree we have laws for a reason, no consequences people's behaviors don't change. This is a simple concept.
It's not individuals hurting for money. It's people knowing that no matter what they do they will not be prosecuted they will not be punished
That's CLUELESS Joe's America! Joe GOTTA GO!!!!
It definitely is a problem. You can see from the clips that a lot of people just waltz out like they own the place, knowing that they won't have any consequences.
But they can't escape the eventual Karma
Americans all aspiring to be Trump and not pay for anything like he does...
The criminals need to be held accountable for their crimes.
Agreed.
Black welfare gangs are the dem voting pool.. not gonna happen.
ENFORCE THE LAWS on the books ! It is that simple
Exactly. I think that in a lot of cases, law enforcement has had no interest as it is seen as small potatoes. Once they realize that it is much bigger and actually finances other more serious crimes, they start to do more.
Just like the invasion at the border, so Democrats can steal power from the actual American citizens.
CA voters with the $900 shoplifting law is part of the problem.
NY law is $1000 so if there is no consequence.
Millions coming across the border illegally and nothing is done. Maybe when the U.S. is so dangerous you can not leave your home they will enforce the laws, but by then it will be too late.
Not when you have an a _ _ hole gover like CALIFORNIA !!!!
The problem is the DA not prosecuting. Look at the areas where this is happening the most and you’ll find that there are laws in those areas essentially protecting the thieves from prosecution and tying the hands of the police. It’s not the police that aren’t doing their job, it’s the local governments.
You hit it exactly right.
Two tiered justice system, it's despicable.
@@shanew7361 Two tiered because of democrat district attorneys not following through with prosecuting the cases handed to them...
Which leads to politicians going on the news with ridiculous and misleading claims like "crime across the country is at an all time low".
I wish you were right but unfortunately you are incorrect.
In some countries they cut hands off thef
And we all know what religion they practice.
Not in the US. We just let more thieves across the border or dont prosecute the current ones. They raise prices to fix it.
Yes, last year while getting something for my late mothers house, i saw one in South San Francisco where the employee told me not to interfere with the thief. Earlier this year I stopped a guy as I was entering the Soquel store wne I heard people yelling at the staff that a guy was stealing a big red box, so I walked in front of him and said "really" at which point he dropped the box and ran out of the store. Boy did I get yelled at by the store manager and the Santa Cruz Sheriff's deputy. You could have been hurt, or killed I got in stereo. Plus if I had touched or hurt him, I could have been sued. Now those are some fked upped laws if a thief can sue you for stopping him from stealing, which last time I checked, was a crime.
You have liberal judges, lawmakers and govner . Time for new lawmakers!!!
This is not about politics
@@martyscience Yes it is !
South San Fran isn't the place for shopping,,, nothing!
The Calle Santa Cruz store has armed security. My Broadway store doesn't but at all the HDs all the tools are locked up or secured with webbing and they escort you to the cashier for your purchase. I support these measures. I won't try to interact with a thief because it's just not worth it from a physical or legal perspectives. Let the store handle it.
The best way to combat it is to make the penalty for shoplifting way more severe.
It is hard enough to find an employee to assist in finding items, but it is almost impossible to find an employee with a key to unlock a cage!
The lock is a combination.. no key.
We know we just don’t care
the security of the merchandise doesnt bother me. What i would like to see is a checkout lane with a person actually attending it. My biggest deterrent in shopping HD is the lack of manned checkout lines.
I know that some companies are doing away with self checkout in some areas. It will be interesting to see if HD does the same.
Walmart is going back to all cashiers. For some reason while checking out at the machines, lots of people were forgetting to scan items 😂
@@tradermunky1998 Some Walmarts now have one line for all the registers so customers have to go to the first open register. They might get one that is self checkout and but can't choose one or a specific cashier that they may know.
At my local Home Depot they have all the expensive Tools locked up behind cage doors & all they have out are the non-working display models.
I think that has become the norm everywhere.
@@DIYwithDave No Cops with guns guarding the displays...Yet anyway.
Land of the FREE right....
It’s funny, The Home Depot by me have two armed guards but they hang out in the parking lot talking to each other.
How is that funny?
Isn't the parking lot the best spot, though? Every thief is going to go there for their getaway. If they stood in random spots at the store, they'd then have to chase the thieves down from potentially across the entire store.
Gays
These thieves are on video! Law enforcement needs to do its job. The billions these companies claim they are losing would pay for most of that. Stiff penalties, more police, and enforcing stricter laws because I am tired of paying for thieves who get away with this.
Facts no consequences behavior continues just like at the border, it's disgusting.
Something something "taxation without representation"
@@CLove511 I like that analogy.
Votes evil left thieves out.
Most cities have debt and can not afford more Police. Millions of illegals in the country that are asking for free stuff.
As long as an associate is quickly available to retrieve a locked product for me, I have no issues with locking items up.
I agree, but they aren't always close by.
I don't like it. Feels like work trying to shop.
Unfortunately, with 112 billion in store theft, law-abiding citizens are paying more. This is on purpose, soon there will be no more brick and mortar, just online from even less companies
Had to wait an extra 15 minutes for the right person with the right keys for the right department to open things up. Honestly it is annoying as hell. Another annoyance is our local Home Depot's bathroom is also locked up. Took me 5 minutes to find an associate to get the code so I could take a piss!!!
I see self checkout as giving people an excellent tool to encourage crime. How much is it really saving these companies.
That is a great question.
My local Lowes has a clerk standing at the self checkout.
It’s saving them several employees worth of yearly salaries. Even with a few dishonest customers, self checkouts give stores great profits.
I work at self checkout and let customers steal from us every
Stop self checkout.
I have heard of some other stores doing that in some areas. It will be interesting to see if HD follows suite.
Self checkout has nothing to do with theives just walking out the door. They don't walk through self checkout areas.
What turns me off is self checkout. The 2 Lowe's in my area is 100% self checkout I refuse to go-to Lowe's now.
Amen
Yea, I can’t stand that. They invited this problem because nobody is working in the stores anymore. Ten registers and four self check units and maybe one worker to help out.
I fugure once they put me on the payroll then I'll use the self checkouts
Self checkouts were always a recipe for disaster.
I say I don't work here
I had a discussion with the General Manager at a local Home Depot. He told me that his Home Depot had the highest theft rate of all Home Depots in his region and had uniformed and plainclothes security who have detained and arrested theives, many of them repeat offenders. He explained how bold many of them are, and before security began, they'd grab a shopping or lumber cart, fill it up with only the priciest goods, walk out with middle fingers held high saying they'd be back. Now, most of these attempts are on high res cameras with footage archived for future arrests.
You can see a lot of footage in my video that show exactly that. It will continue until there are actual consequences.
@@jonathanclemmer8971 You have way too much faith in the greeters of those stores, lol. Most of the time they're either too preoccupied to look at you, or just don't care. All you have to do is tell them you're going to go buy a membership, and they let you in without a card. It also comes down to the items being sold in the stores. Sam's Club, and Costco sell bulk, and large items not easily stolen, and no one's gonna steal food to sell it.
It also has to deal with product placement in the stores. Most of the really expensive stuff is placed right at the entrance, and is often heavily manned by employees, and associates just by nature of where the items are. The real crimes in those places are all the heavyweights walking around the stores, treating it like it's a free, all-you-can-eat buffet with the samples, lol. I've seen lots of people walk the entire perimeter of the samples kiosks, eat a few times in each, then walk out without buying a single thing.
But they are back.. doing it again because the evil left democrat 'prosecutors' will not put them away.
The problem is there are no employees around to unlock the tools so you can actually buy them!
Shhhhhhhhh,,,,It's a culture thang.
I wonder what would happen if they posted "WHITES ONLY" signs! LOL Crime would certainly go down!
I think it time to Sue the states and government for not providing service paid for by our Hard earned taxes
I hate the wasted time waiting for an employee to unlock stuff for me… I don’t have the time
I agree. It is a huge hassle.
Any change should not impact the customer in a negative way. If the customer thinks about it, theft makes items cost more. What ever a store does is for the customers benefit. As a customer of Home Depot, I applaud their efforts to thwart theft!
Company’s like Home Depot need to bring back more cashiers like when they first opened. They need to have more associates on the store floor to help people and keep an eye on shady looking characters wheeling twenty boxes of drills and grinders towards the exit. They need to utilize some sort of monitoring with clear sharp cameras and have a power button to lock any exit that these thief’s are headed for until someone with authority can get to them. And lastly they need to donate to judges and prosecutors so those judges will prosecute these thieves. It’s pretty clear that everyone is on the take these days. If they can find prosecutors and judges who aren’t corrupt then they can use that money for all of the above.
But those donations are the very definition of corruption.
Safeway has theft considered in their prices which I find annoying as we have to pay extra for crooks instead of them hiring security or other measures.
It is super annoying
As an electrician I don't wear a 3 piece suit when I go into HD. I am a veteran as well, all I'm saying is I served, I support law and order, and I'm just trying to make an honest buck. EVERY time I go into HD I get followed around, excessively "greeted" and excessively offered assistance. I am treated like a criminal the entire time I'm in their stores. I avoid them as much as possible since klein jumped to Big Blue, but sometimes I HAVE to hit Home Depot. It is what it is I suppose, but I watched a guy rip them off for 3 dewalt circ saws and followed him out, got his plates, AND a picture of the guy. The manager was so greatful, the NEXT day I went in to buy some eye pro and she was at the self checkout and treated me like the criminal.
Employees should be deputized and trained to grab a 2x4 and stop the theft by all necessary means.
Don’t give Home Depot tax breaks Let’s get politicians to create real laws that have teeth and real judges that will execute the laws in full with no favoritism. Eye for an eye. Simple
We have plenty of laws. It’s just that corrupt DAs won’t prosecute the thiefs.
Stores should install transition exit rooms that you walk through. If you're walking out with stolen goods, Store managers could automatically lock the thief wiith the goods in the transition exit room until police shows up.
Theft pisses me off!..We paying customers end up paying in the long run. I think the retailers need to up their prevention game as you have brought up. Thank you for bringing this up.
They are treating their good customers like possible criminals! Won’t buy any more of their tools if they are locked up! I had to wait almost 40 minutes before I could get a tool I wanted. Then, they wanted to walk the item up to the cashier! I told them to stick it! I’m not a thief and I will not be treated like one!They need to get security in and arrest and make sure their attorney general charge them for any theft!
Nov 5 folks, i rather have mean tweets.
Wow, the American flag was deleted in my reply comment. RUclips deleting comments anti-American 🇺🇲 and I agree 💯
💯🇺🇲
Wow, youtube won't allow me to post the American flag, and I agree. Deleting my comments.
Now they've e reposted them, people playing games. Total High school small mindedness. I hope the people or software evolves to be fair and not silence speech you don't agree with. Undermines our democracy.
@@shanew7361 That is not Party approved Correct Speech and Allowed Thinking
When someone walks out with a cart full of power tools, that's when the store's K9 unit springs into action. That might discourage thieves.
never imagined it would get to the point were retailers (not just home depot but Walmart, target, etc) would have to be distrustful of their customers, security guards profile and harass legitimate customers. When possible I just buy online.
I can’t comment what I think because people get mad when you say they need to pay it back or they don’t have a purpose in our society anymore.
As a former head cashier at another home improvement company, I worked well with the LP. It still amazes me the tactics that were used to scam the store.
I fully support security changes that Home Depot has implemented.
The prices are now a lot more than ordering online...I am now doing more and more purchases online. I think it would be a lot cheaper just to employ REAL Security people instead of some 98 lb girl at the door.
All retailers need to stop accepting returns without a receipt. We had a serial shoplifter that was stealing a $90 item from Lowe's. He would return it without receipt for a gift card. They knew who the guy was and started watching him when he entered a store. He then got other people to steal the same item for him. At the time I spent about $250,000 a year at my Lowe's store. My favorite contractor service worker saw this guy exiting the store with this $90 item in hand. She stopped him and took the item away from him. Then told him to leave. He raised hell. She got fired. I started taking my business to Home Depot.
That happened even back in the 1980's. I had a couple that stole high end 100 amp main breakers. Then return them at the store. The assist manager called me and asked how many we had. I checked inventory and we had three but they were missing. So they only accepted 2 and gave them a gift card. i watched them go out into the parking lot. On the way to there motor home . They sold the $200 gift card for $150 to a customer in the parking lot for cash. I got the plate number and called the next store. Best I could do at that time.
So the store fired a hero. Great logic.
These stores should simply deduct these losses against their property taxes, since the county is not prosecuting these criminals. I guarantee THAT will get action.
some of my experiences is after i walk out the door then they wait and try and attack customers! Its also the thieves KNOW that companies are letting it happen!!😮
Putting police in shopping malls is a very smart move...it even helps prevent people getting mugged on their way home from the store....and prevent Karen incidents in parking lots...100% support that move.
Every store that operates in places where they get robbed should just up their prices in those locations, so that maybe the citizenry will start voting correctly for the store to sustain its presence for them. Consumers need stores more than stores need them.
In a lot of places like that they are just closing them down.
Getting the wickedness voted for
$450.00 worth used to be a felony…
“We” got what “we” voted for…
Facts 💯🇺🇲
This is all a result of far left wing policies all meant to divide, cause strife, and uncertainty in society. When it gets really bad, the government perps will step in and offer the solution to the problem they created. Classic Marxist tactic. WAKE UP! WHAT DO YOU THINK THIS IS AND WHY?
Soros gets what he pays for.
Have trained employes that are trained to stop people AND NOT LET THE LEAVE THE STORE. That would keep us from having to find a employe to unlock a cabinet
I'm fine with the counter-measures but I'm tired of waiting for a store associate to come and unlock a shelf for wire, a battery, or a power tool. It is ridiculous to have to wait and I've set my wait time to 10 minutes. Then I walk out, go home, and order what I want online.
It's not a matter of law enforcement not caring about this, its about prosecutors and judges being lax.
It all starts at "HOME" by example and LOVE!
Home Depot, I for one, applaud your efforts. I also applaud your response to media and the legislature and local authorities. Nice 👍
I applaud any business that decides to combat organized retail theft. I have witnessed a their being stopped by a security guard at a home depot. They are brazzen. I've also witnessed punks stealing cases of beer at Circle k and the employees are to let them get away with it.
I will not stop shopping (legitimately) at Home Depot.
Wow , thx Dave ! Had no idea it has gotten this bad...I can understand the pricing better now 🤠
Thanks for watching!
Home Depot's annual profits increased from about $22 billion to about $37.5 billion between the end of 2009 and the end of 2019. Since the beginning of 2020 the company's annual profits have increased at a faster rate, and since the end of 2021 have been running at an annual rate of over $50 billion. Retail theft is a problem for many reasons, but at least in this company's case, increases in this activity have not translated to a decrease in profit. How much have retail price increases at this and other companies been due to shrinkage vs. higher corporate profits? I question whether to some extent loss prevention efforts such as locked merchandise displays, etc. are done to justify higher prices by making consumers believe the companies are reeling from theft losses and thus are forced to significantly raise prices.
If somebody finds these theft precautions annoying.... Tough. It's the price of turning a blind eye to this kind of thing. If you see something you should say something, it doesn't mean you have to apprehend the thief yourself. Also, don't stand for it anywhere you see it, not just at Home Depot. There's no way the company is just going to absorb the cost of all of that happening, they are going to pass it on to us.
There is a theory that this shoplifting is allegedly a way to finance other crimes being committed by organizations.
They need to build a wait exit. Unfortunately everyone will have to wait one minute until someone in a locked tower buzzes them out or opens the exit doors.
They had isolated tool sections in the past with a local checkout.
I was working on my trailer in the back parking lot by garden and some dudes parked right next to my truck and then went into home Depot. Few minutes later they come running out with a cart full of tools. I got the picture of the license plate but the problem is the license plate was covered by a glove and this was right before Christmas
That is crazy!
Everything is locked up. A PIA, but I understand
On the other hand I went to Lowe’s 2 weeks ago to get a new blower, understandably locked up. Went to the service desk which had no line, I was the only customer. Told the employee what I wanted. He said go to the register. The employee at the register pointed at guy who sent me to register and said they could help me. After a few minutes of back and forth I ordered on Amazon and went home, was there the next day
Same here; MacMasters Carr, eBay, Walmart online, and Costco online. I have pretty much ended my in-store shopping
Perhaps that's the direction these stores are actually heading. Turning physical stores into warehouses and distribution centers. It's easy to steal from a retail store, but it's much harder to steal from a warehouse or a distribution center.
All the Ace Hardware in my Utah area have each item locked on their peg board and no one to unlock it. It's a pain in the butt and I don't shop there anymore. If all the big box stores do this I will shop online and never go into them again. My guess is that by locking each individual piece up they lose impulse buying and any revenue from that. So by thwarting thieves, they lose revenue from people who avoid their stores and impulse buy.
Near my area Home Depot got undercover cops
All store with High Volume should have a Police Substation on the property.
You'll never see that happen.
Thanks for staying open!
I have commented on this before. As long as the punishment does not stop the crime, you need to increase the punishment. Understand this means law enforcement must increase the punishment. Law enforcement needs to crack down on the selling of stolen goods. At some point retailers need to have the ability to stop a criminal and have the police back them up. I watched a report on how easy it was to sell stolen merchandise on Amazon, this needs to stop also. #1 Increase punishment #2 stop merchants from selling stolen merchandise. I have no problem showing a receipt before leaving the store, but this does not stop the person running past me with stolen merchandise!
I've worked at HD & Lowes. These thieves have it down to a art form in a lot of cases. I don't blame these retailers. They need to do something or it's getting worse and will. I understand they don't want customers or employees hurt, but it's breeding more thieves. I think Starting with something drastic will help greatly. Customers will eventually get over the inconvenience and understand and thieves will get less. There will be a short time of loss from thieves and customers not shopping but customers will come around because they need to shop.
I'm happy that home Depot is taking steps to curb the crime. I will continue shopping at home Depot. Great product. Great prices. Why would I go anywhere else?
Home Depot used to have different architecture and store design. They need to return to the less efficient, but way safer designated tool section, w different egress and separate cash register and dedicated personnel. And regardless of what department, high dollar items need to be consolidated into sections. Home Depot like everyone else is eliminating staff and relying on technology, and so are shoplifters. They know the store layout and egress so once they have something they can run out an open door. They know how to defeat loss prevention like CCTV and RFI tags. Home Depot and the others thought they could eliminate humans as employees and it has not worked.
It’s also the fault of stores like Lowe’s. As an employee, your not allowed to accuse any one of stealing, you can’t stop them from walking out the door with unpaid merchandise, you can’t take a pic of the plates and you can’t call the cops. Now you’ve set the stage for many to steal.
When a store is in an area that they need to have a manager unlock an item so you can put it in your cart to buy it, I will shop at another, safer location. i.e. if you have a lot of drive by's & robberies, I will be some where else.
The problem with in store security measures is that you can’t see, touch or read about some product because it’s locked away in a cabinet. Might as well shop on line.
I am from Australia, but I do like your videos shoplifting is a big problem worldwide, I notice it has the potential increase prices for the rest of us it does not have the potential it will increase prices for the rest of us, these type words get used all to off tern the other is I believe, anyway love your work thank you. 👍👍👍👍👍👍👍
Thanks for watching!
I was at my local HD last year and a woman walked out with a cart full of power tools. They didn’t stop her, just took video. An employee told me they are forbidden to try to stop a shoplifter. Huh? When did this happen?
It makes me sad that we, as a culture, have come to this. It’s a serious problem that needs to be addressed.
A year ago I needed to replace my Dremel. I went to 3 different HDs, the app said each store had them. The 3rd explained they had been in a display near the entrance for the black Friday sales.
I now only go there if I have to. All this crap makes me feel like a criminal and I'm not. I feel like all the employee's are looking at me as though I'm the problem, they are all on edge and get very defensive as though I'm about to rob the store. The self checkout thing is an absolute joke and almost never works without assistance. When I go to ACME tools I don't feel this way at all, its like the old days and I appreciate that. Its not the times, its the management.
Anything we can do to stop thefts will be appreciated.
I've been buying stuff online and picking it up in store. There are always things you forget, like nails, caulk, etc. I've been going to the local hardware stores for that.
Many years ago, my local Home Depot was a 24-hr store (I know, hard to imagine, these days).
One night in the overnight hours, a friend and myself went to shop for a new hand-drill and we were followed around the store by a young cop who was obviously very anxious to be a crime caper hero, even though we were not up to any nefarious activity.
We were a pair of stoner-type teenagers, tbh, but we were not there to commit crimes and the stalking we experienced in the store by the cop who followed us as we shopped was extremely unwelcome. When we first arrived, he was just hanging out at the front of the store, by the cash registers, chatting with bored, storefront employees, before deciding to follow my friend & I as we shopped.
My local Home Depot (smallish town in the California Bay Area) is in a low crime town that might be reason they were able to get the local police to park out front. I hear that they pay officers over-time pay to do these types of jobs. The day laborers aren't allowed to stand out front of these location, but they still go in there to do material runs for projects and they were stealing stuff from the store that's when the local law enforcement got involved and now they are doing fine. You'll never stop all theft but steps like these can mitigate it. Kind of like putting a steering wheel lock, alarm, and kill switch on your car. It's not going to stop all thief's but it will stop some.
The bigger issue is that the laws have been changed to avoid filling up the prisons, and thieves being smart enough to operate "under the law". With no consequences due to legal hand-tying, it shouldn't surprise anyone that these issues are only getting worse. The only other recourse is for the store to bring this up with civil actions, which will be expensive to file and deal with. My only issue would be that I'd have to make my tool purchases separate from the rest of my purchases. I've had to do similar type of purchases at other stores where I have to get and pay for something at a specific check-out, while the rest can be at the regular checkout stations. Often, when I am in Home Depot, I'm only there for a tool or tools, or for non-tool items, rarely both. My amount of "inconvenience" would be very minimal.
Last week I went to purchase a Ryobi tool and was greeted by rows of cages which obstructed my view I had a hard time finding what I wanted. Then there was no employee around to unlock the tool jail. I left went home and ordered it online with free shipping and got it the next day which now cost them shipping.
From now on unless I desperately need something if it has free shipping I will not be going back to this store for any item that is locked up, my time is valuable too.
I'm a contractor and live in small town USA and I see at least 1 theft every time I go to the local Lowe's,Home Depot or Walmart, I can imagine how bad it must be in these larger cities ... I think there should be someone at each exit THAIRLY checking merchandise and receipts.. I know I would be fine with it ... I think the only ones that wouldn't be fine with it would be the ones that have something to hide.
As a manager of a retail store people have know idea how impactful theft is. The problem is only growing. As a customer I’ll put up with increased inconvenience as store merchandise is put under higher security and out of reach. I know that to not do so increases the ticket price to the actual customer. I’m so apposed to retail theft I’d rather the stores literally discriminate against certain demographics and ignore the racism that will inevitably be alleged. That bias was the primary weapon I used to identify potential thieves and give greater watchfulness to. This trend of ignore theft under certain amount is ridiculous. Theft is theft and should be prosecuted at all levels of loss. I think a fail proof rat trap should lock the doors automatically in front of and behind as goods pass thru the funnel and stop exit from the store until the problem is resolved.
Have a series of walkways ( like on cueing up for a Disney rides) before you leave the store so that directly walking out of a store is a thing of the past. Along the walkways would be merchandise detectors. If a signal goes off, a gate would close in front of the person leaving, allowing store personnel to inspect the goods. No one deterrent would be absolutely effective and customer cooperation would be needed to put up with the inconvenience.
Not law enforcement it is the justice system, that needs to take things serious. Not to the point the 5 year old that picks up a candy bar carries a record.
The only issue I had was locating a person with a key who did unlock the cage so I could buy the tool I wanted , that took awhile but everything else was fine !
Something needs to be done differently but the law and the courts need to enforce the penalty first beyond what it is !
Ridding lawnmowers and bbq machines out front , load them up and just drive off !
I agree it needs to be brought to a halt !
Me and my wife went to Lowe's the other night. We then had to go to home Depot it was a mile down the road . Lowes was a huge difference home Depot was dirty and no one spoke English
I have stopped buying anything from Home Depot or Lowes that I can order online. I find I have a better choice and it saves me time. All I need to do is plan ahead
I went through the regular checkout line at a Home Depot and after ringing up my total I told The clerk I needed a few other things and I would self check out. So I went back to the self checkout station for a second opinion and would you know it everything I had bought was 2/3 off when I self checked out. I never realized you could get those kind of savings just by checking yourself out.
Here's an idea that could be a start...Refuse store access to anyone who is wearing a hoodie. In the vast majority of clips I see online they almost always have on a hoodie with the hood pulled up over their heads. Not all of them but a lot of them.
Home Depot needs to secure their stores and I support every effort that they need to do to insure we have access to supplies … good job Home Depot. If they do these things it will reduce the appeal to the criminals and make every thing about their properties safer.
I think the responsibility of protecting the stores should be on hired security and the police, and that the issue is bureaucracy that interferes with the capabilities of officers to work effectively and our revolving door of what we call justice. Ultimately I think we need to reduce our bloated leaders in DC, reduce prices across the board, and do something to solve the indifference and outright animosity people seem to have for each other in this country.
I get that things need to be locked up so it doesn't get stolen, the problem with this is that they don't have anyone to unlock it when you want to buy it. As a retail customer I've found myself considering stealing products because it has become the only way to get anything do to the anti-theft tactics in place. Just keep employees on site would solve a lot of problems.
I've been using home Depot for 30 plus years I don't know how much people steel but I do know how much merchandise is throw away at the end of the month and i seen at least 2 dumpsters at one time stuff as simple as a scratch so there should be no complaints
It a pain in the ass to go grab something quick now because of theft from people that don't want to work for a living
Same day online delivery from warehouse no more tools kept at the store.
It’s simple, don’t allow customers into store, all items will be bought to check out and approved with out the customer touching it
Paid for before the customer gets it
It’s the only way to stop this madness 😢😢😢
Just like ordering from Amazon or eBay but you get it as soon as you pay for it
Home Depot has the worst loss prevention I've seen, next to Walgreens. Who allows people to bring suitcases into their store? Home Depot has a video of a senior citizen who got killed by a shoplifter in their store. Tighten up!
I have not seen a theft at a Home Depot. Adding cops would make me uncomfortable. The best thing to do would be to auto lock the doors and make the laws much stiffer for shop lifters.
I don't buy my electric wire at home Depot anymore, it take 15 minutes to find someone to open up the cages to even to get the wire.
It depends on the caliber of people visiting the store too. Both of the, Lowe's in my area are in more upscale neighborhoods where the scumbags either don't, or can't go. Home Depot is placed in the busiest area in town, and dead next to Wal-Mart. That area is so congested that my wife, and I hate going there, and try to avoid it at all costs. Dropping Wal-Mart felt a lot like when I dropped Facebook too. It felt like a huge, unnecessary burden had been lifted off my shoulders, and I don't miss it.
During, and post-pandemic Wal-Mart inventory has really gone into the toilet, and they almost never have what you're looking for on the shelves. Couple that with the type of creatures that shop their, it's a hard pass for me, thanks, lol. Home Depot is starting to become that way too. Sometimes the juice just ain't worth the squeeze.
My biggest issue with Walmart is the frequent absence of prices. A lot of things I might be interested in buying on impulse invariably don't have a price, so I just leave it there and go home and contemplate how much I really want it and order from someone else. I shouldn't have to struggle as a customer.