Apple M1 MacBook Air 16gb 1TB, Mysterious Cracked Screen Issue?

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  • Опубликовано: 11 сен 2024
  • #m1macbook #macbookair #crackedscreen #m1chip
    Long story short, buy the Applecare + these Macbooks are fragile.
    Are these screens breaking or cracking on their own? Let me know if you have had an issue like this.
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Комментарии • 233

  • @anuragacharya8474
    @anuragacharya8474 Год назад +56

    never buying apple again.. too fragile devices

    • @fokuz2025
      @fokuz2025 Год назад +4

      Fr it happened to me I accidentally hit my mac with the charger battery

  • @cooker3766
    @cooker3766 Год назад +30

    My brothers m1 mac also has the exaxt same damage. Insane that this is such a widespread problem. You would think apple would have found this error during testing.

  • @xypleth
    @xypleth Год назад +20

    AppleCare+ 99$ annually, +99$ service fee for each screen repair. In 5 years without any repairs 500$ spent for nothing. And with the screen being so fragile, because of the crazy thin lip/gap, Apple did the math, and they certainly will be profiting from this, either way. Cool.

  • @fredrik.claesson
    @fredrik.claesson Год назад +17

    The old macbook pro (2015) I have has been:
    - dropped multiple time (screen open, closed and on hard surfaces etc)
    - had many items between it and screen at closing
    - been slammed shut
    - had heavy stuff on top of it (not on purpose)
    - been closed from all different sides
    - has had lot of pressure direct on screen
    - multiple liquid spills
    - thrown around room
    - tossed in bag with various items..
    BUT NOT A SINGLE ISSUE!
    This new lineup of laptops sounds like a really bad product if they are that sensitive.
    The whole point of the "one piece aluminum body" was the durability compared to all the plastic pcs.....
    Not buying upgrade until these M1/2s have been resolved.

    • @ScottsReviews
      @ScottsReviews  Год назад +5

      I had a 2017 and it was a beast. A class action is needed.

    • @EsamElsakett
      @EsamElsakett Месяц назад

      @@ScottsReviews I also have m1 pro 14 inch and it is also a beast but it never had that broken screen however the m2 air just had this issue and I'm searching for solutions

  • @Marcabed
    @Marcabed Год назад +17

    Hi Scott, I faced the exact same issue with my Apple device. Initially, I took it to an Apple Authorized Reseller, and they sent a report to Apple. However, even though it was just a microscopic crack that they detected using a digital microscope, after a month of discussions, they declined to repair it under warranty. The cost estimate was approximately $900 for my M1 16-inch 2021 model. Interestingly, I decided to visit another Apple store, and they were able to fix it for free under warranty.

    • @ScottsReviews
      @ScottsReviews  Год назад +3

      Lucky for you you found the right store or the right employee

    • @markbaxter8748
      @markbaxter8748 11 месяцев назад +2

      Ive had the same problem. Apple charged me $750 to repair the crack. It cracked again after 7 days without any rough treatment. Apople is making it impossible to get this sorted out.

    • @ScottsReviews
      @ScottsReviews  11 месяцев назад

      @@markbaxter8748 wow that’s horrible. Is Apple covering the 2nd one ?

    • @markbaxter8748
      @markbaxter8748 11 месяцев назад

      @@ScottsReviews We shall see. Apparently I will probably need to use the magic words Australain consumer rights. They have been really horrible and not helpful. Clearly this is an issue that has affected so many people and Apple surely must know about this but they pretentdit is us that are at faulty.

    • @markbaxter8748
      @markbaxter8748 11 месяцев назад

      @@ScottsReviews no they refused responsibility

  • @DJJoeG
    @DJJoeG Год назад +32

    Same out of nowhere flicker & crack situation happened to me. I used my M1 Macbook Air very infrequently as i have a Mac mini as my main work horse. I kept the M1 Macbook Air in my my backpack with an insulated computer slot compartment, primarily using it when traveling. I discovered the flickering (and ultimately cracked) one day when i pulled it out during a flight. I've never used any kind of keyboard cover, nor have i ever put anything between the keyboard and display. The body of the laptop is in pristine condition. Looks brand new. I brought it to apple, and I was talked down to like a child as if I caused the problem. They accused me of leaving a piece of paper in between the display and keyboard, and that's what caused it. If that were true - which it is not - then, why is this display being used??? Seriously - A piece of paper can cause $700 damage to a laptop less 2 years old?!? My still functioning 2012 macbook lasted til i replaced it with the 2020 M1 macbook air. The 2012 Macbook exterior looks like it's been through 2 tours of duty, and it's slow as hell - but the display has no flickering or cracks! Apple quoted me $700 to repair the Air. I've been a loyal Apple fan since my first PowerPC in 1997. I understand that sometimes there are accidents and the consumers are at fault. But with so many echoing the same thing, it's insane they are still trying to blame the consumer. Apple's continued gaslighting response to this is appaling.

    • @ScottsReviews
      @ScottsReviews  Год назад +5

      This now obviously a screen issue and one that Apple needs to recall. I got mine fix via Apple with the hope that one day they do the right thing and take ownership. Paper really, they told me a piece of rice. Dumb reasons.

  • @gabepagan8949
    @gabepagan8949 10 месяцев назад +21

    I went to the store today, after speaking with someone online, with the SAME ISSUE. I did nothing to it to cause damage. I was told BY THE APPLE STORE EMPLOYEE that a crumb could cause the damage. Not covered at all under their warranty nor Apple care. I’m disgusted. $577 to replace the screen on a brand new MacBook, purchased four months and three days ago…..c’mon Apple, ya gotta do better!

    • @ScottsReviews
      @ScottsReviews  4 месяца назад +6

      Seems very curious of how all the employees have the exact same answer across the country… a little suspicious, huh?

    • @richardsmithson4453
      @richardsmithson4453 3 месяца назад +2

      That's crazy, why wouldn't apple care cover it? I thought it did! Or is that only apple care plus?

    • @ScottsReviews
      @ScottsReviews  3 месяца назад

      @@richardsmithson4453 AppleCare plus would cover accidents, even though this is not an accident

    • @richardsmithson4453
      @richardsmithson4453 3 месяца назад

      @@ScottsReviews I was going to buy a MacBook m3 Pro 32gb ram but having second thoughts now. I’d get Apple care if I did though

  • @Angela-xw1sv
    @Angela-xw1sv Год назад +16

    The same thing happened to me. I have only had mines for 7 months. I worked on mines late one night because I was preparing for a presentation I had to do the next day. The next morning my screen was messed up. I asked my 19 year old son did he try to use my laptop in the middle of the night. He no not at all. I was baffled on how it mysteriously was damaged while I was sleep. I was quoted $487 to repair and that didn’t include labor. I am highly frustrated because a MacBook is not a cheap investment! This should at least be covered under the warranty!

    • @ScottsReviews
      @ScottsReviews  Год назад +1

      As you see the comments just from my video this is not happening just to a few customers, this should be a class action,

  • @cruiser8007
    @cruiser8007 Год назад +11

    Scott you are too forgiving of Apple. They are producing an extremely fragile product, and not mentioning how fragile it actually is. With all the complaints, they are doing nothing to fix the issues, just blaming it on the users. It's just so wrong. When it it breaks they say tough luck sucker! I'm an everyday user, I take care of expensive items and yet my M1 screen broke 3 times in 1 year and my brand new $1,600.00 M2 cracked within the first month! I still have MacBooks from 2013 and 2017 that have never had any issues. Apple is not taking responsibility for this defect in design, they claimed crumbs on the keyboard caused the screen to crack. Crumbs! How's that? I keep the keyboard clean with a laptop brush I bought on Amazon. The worst part as you mentioned is Apple won't cover the repair and it will cost you almost as much as a new Mac, which is why I stupidly bought the M2 thinking they would have corrected the problems but they didn't... and they are well aware of the issues. I'm pissed, I like my Apple products but not so much that I'd let them rip me off again. They expect you to buy Apple Care to cover for Apples poor design issues? No, just no!

    • @ScottsReviews
      @ScottsReviews  Год назад +4

      Speaking the truth. Yes, you are right about me giving Apple too much of a break, it's from years past of great customer service. For example, I purchased a used iMac from a private sale then it had issues. The iMac had a history of repair and Apple agreed that since they tried to fix it before for the same issue they covered it. I got a new internal system from a used product. So it's heartbreaking that they are failing in their quality.

    • @cruiser8007
      @cruiser8007 Год назад +3

      @@ScottsReviews Totally agree! I too remember when they had great CS and great quality. Thank you for the video. It's important people know the truth before they spend that much money. Apple sure won't tell them!

    • @DiskartengMarino
      @DiskartengMarino Год назад

      when you mean 3 times in 1 year is that the same laptop with the replacement screens?? I thought the replacements are much tougher

    • @justsayinghowitis
      @justsayinghowitis 11 месяцев назад

      correct. I can't believe how hard ass they are and literally walk away from you and take no responsibility. F#$K them

  • @Atlas2Atlante0
    @Atlas2Atlante0 Месяц назад +3

    I'm literally terrorized by this info. I just bought a M2 yesterday and I just noticed that (1) several people has this same problem, (2) that nobody has a clue about what causes it, and worst of all, (3) that Apple simply does not help customers to fix it. I haven't unboxed it, and now I really want to get it back. I will never buy an Apple product again.

    • @MuhammadHamza-wt5sq
      @MuhammadHamza-wt5sq 21 день назад

      Please update?
      Did you return the MacBook or you are using it?

    • @Atlas2Atlante0
      @Atlas2Atlante0 19 дней назад +1

      @@MuhammadHamza-wt5sq Thank you for asking! I returned it. Fortunately, the store in my country gave me back my money without asking too many questions (also, I didn't unboxed it). My old and reliable Mac (2012) still works fine. I'm using Catalina, and I can run any program I need.

    • @MuhammadHamza-wt5sq
      @MuhammadHamza-wt5sq 19 дней назад

      @@Atlas2Atlante0 many thanks for feedback !!
      TBH this is my biggest fear buying a MacBook, imagine you're spending your months savings to buy a laptop and after sometimes the screen cracks 😔

  • @xypleth
    @xypleth Год назад +13

    The "lip" of the Macbook Pro M1-M2 series laptops is madly thin. It is not even summer (when the presence of sand increases significantly), and somehow, a dust grain, salt or something else tiny and hard has left a tiny dent in the screen. Beware! Keyboard has to be wiped from any and all dust before closing, like crazy. This move from Apple to make the laptop's "lip" and gap between KB/Body of the laptop so slim, undermines the security of and possibly longevity of the screen and the entire laptop. Stupidly genious decision. Bravo Apple, it's certainly better than any other kind of planned obsolescence, but still...

    • @harimandhanjal3430
      @harimandhanjal3430 11 месяцев назад

      do the m2 series also have this issue

    • @xypleth
      @xypleth 11 месяцев назад

      @@harimandhanjal3430 There is nothing external that is different, only internal specs have changed between M1 and M2 versions.

    • @harimandhanjal3430
      @harimandhanjal3430 11 месяцев назад

      thanks for the reply i was heartbroken and was trying to exchange my m1 for m2 cause of the screen breaking thing. any advice on how to avoid this mess@@xypleth

    • @xypleth
      @xypleth 11 месяцев назад +1

      @@harimandhanjal3430 There is nothing we can do, other than avoiding any sand/hard dust, and other objects, and I'd try to avoid eating close to the laptop. I believe even something as soft as salt crystals can make dents too... Inspect, clean the keyboard before closing, and don't smash the screen closed, close gently, and never put anything on, or press in the middle of the laptop screen, when it is closed.

    • @xypleth
      @xypleth 11 месяцев назад

      Luckily the dent I have, is very tiny, so it is difficult to spot, but it's still clearly visible, from almost any angle, and from quite far (about 1 meter), with clear bright background. I should be glad, that I got to know about this, before my screen was full of tiny dents. 😬😪

  • @gonzalex87
    @gonzalex87 10 месяцев назад +5

    This is so frustrating, it happened to my 1 month of use M1 mac book pro (2021) wich i bought brand new on february 2022 and take really good care of. I finished working i cleaned it, close it, and next morning it had horizontal and vertical lines on left bottom corner. At apple store they said exactly the same as they said to you, even so that the hard case from incase could be as heavy to pressure point breake the LCD, come on! ... To change the LCD they charge $850 and if i try an trade in they give me $200, this is crazy!. Since then i just use it as clam shell as there isn't any other option and paying its not one of them right now. I know this mac book pro M1 generation screen is faulty because it happens to a LOT of customers like us.

    • @ScottsReviews
      @ScottsReviews  10 месяцев назад +1

      This should be a class action without a doubt

  • @supportcasaupoint5539
    @supportcasaupoint5539 Год назад +8

    I have the same problem and they told me the same thing for my Macbook Pro M1. I did not have any crumbs or rice between my computer keyboard and screen to cause any cracks in the screen or puncture the screen. Thy glass looks like it has an impact from the inside of the screen which is the liquid display of the screen. So I'm fighting it. Now, there are two spots on the same Macbook Pro screen and there is nothing that was between the clam keyboard and the clam screen for my Macbook Pro M1, yet there is a second impact visible on the screen. My Macbook Pro is only 1 year old and I do have the Apple Care package. Apple said it will be a $99.00 fee to repair it because it looks like I accidentally did something to cause the crack in the screen because of the way the screen looks on from the inside like there was some kind of impact externally causing the screen to malfunction, but I take good care of my Macbook Pro M1 and I have never dropped the MacBook Pro M1 or had anything in the keyboard that could possibly puncture the screen and damage it. We all need to contact Tim Cook, Apple CEO to get Apple to repair these obvious defects in the screen. For whatever reason, the screens for the M1 macs are mysteriously having the same type of screen malfunction and it's a pattern that can be verified by people with nothing in common except for this common problem with the screen not working properly and Apple support and in-store technicians are placing the blame on M1 owners seeking repair. Apple customer service said there is no one managing the product support issue above Apple Customer support recommended I email Tim Cook about the problem and gave me this email address to contact Tim Cook tcook@apple.com. For me, it's the principle of the matter. If this happens to me again after I get the screen repaired, I'm not going to be as understanding about the known screen defect not being recalled to fix it by Apple.

    • @ScottsReviews
      @ScottsReviews  Год назад

      I agree this needs to be a class-action suit that may come soon. I hope... If they gave you that email for Tim it is probably a fake or monitored by upper management email. You never know...

    • @ScottsReviews
      @ScottsReviews  Год назад

      Also is you see all Apple Store employees have the same scripted response. That shows me they know its an issue

    • @karthikg2507
      @karthikg2507 Год назад

      can you please help me im also facing same issue

  • @karthikeyannatarajan5897
    @karthikeyannatarajan5897 Год назад +15

    same thing happened to me 2 days ago with my M2 macbook air.......god this is crazy, probably the next big issue for apple like with their butterfly keyboard

  • @g.o.a.t4944
    @g.o.a.t4944 Год назад +6

    This is really pathetic spending all the money in research and development to produce your own chips which super powerful and efficient at the same time and giving it a super delicate screen on it.
    It's like AMG building a super powerful engine and mercedes putting it on a car running on bicycle tyres

  • @pilotscott1204
    @pilotscott1204 Год назад +7

    My 2019 just broke from a very light touch from my finger, trying to clean a smudge. I'm going to attempt to replace the screen myself using an eBay replacement. You just have to make sure to get the right screen, since they changed screen models 3 times in less than 3 years. In the case of the 2019 change over, the same model number is shared between MacBooks that use two different screens.

  • @RonSteinPhotography
    @RonSteinPhotography Год назад +5

    Yes the same thing happened to me yesterday all of a sudden!! I actually saw that happen in real tome. No impact or anything!

  • @filterfreephotography
    @filterfreephotography Год назад +8

    My M1 MBA also has a cracked screen. Mine is at the top center of the screen near the camera as if too much pressure was used when opening or something.

  • @ramug3464
    @ramug3464 Год назад +4

    I am using M1 MacBook, I found screen cracking recently . Went to service centre and showed issue. Simply they said system is out of warranty so screen replacement and paid service applicable. I paid 35.5 k ₹ + 2999/- … almost 40k spent on screen issue.

    • @manish.shankar
      @manish.shankar Год назад

      hi bro, i am also from India, facing the exact same issue

  • @TheSpiritualghost
    @TheSpiritualghost Год назад +9

    I got this same damn issue today on my Macbook Air M1. Pathetic. Apple should refund all of us or offer a complimentary replacement. Anyone interested in a class action suit?

    • @ScottsReviews
      @ScottsReviews  Год назад +2

      We all are ha. !!!

    • @justsayinghowitis
      @justsayinghowitis 11 месяцев назад +1

      yes to a class action

    • @siddhu1020
      @siddhu1020 7 месяцев назад +1

      we should do a class action against this

    • @barbk107
      @barbk107 7 месяцев назад +1

      Yes, I'm in Wisconsin. California did one for whole country with deadline March of 2023. I wish I had known. $600 refund I heard. I think we need to do another.

    • @stephanieambrosino6921
      @stephanieambrosino6921 2 месяца назад

      Yes

  • @mayrbxplayz7954
    @mayrbxplayz7954 3 месяца назад +1

    seems like the screen saver on sonoma is causing this issue, even a repair guy on apple forums confirmed that the screen was heating up in the bottom left corner (where the screen cracks) for sure causing this issue.

  • @DelightfulHappenings
    @DelightfulHappenings 11 дней назад +1

    This just happened to me. Legitimately confused, I searched for what could cause my screen to crack for no reason and found 100's if not 1000's of reviews that confirmed the same defect. I contacted customer service but it doesn't seem like they are admitting a manufacturing flaw and most customers paid to repair it only for the issue to happen again. I hope they will correct this.

    • @ScottsReviews
      @ScottsReviews  11 дней назад +1

      @@DelightfulHappenings again the fact this is not a class action lawsuit yet is pretty amazing

  • @leebaggins
    @leebaggins Год назад +8

    I never knew this was an issue. I just got my screen replaced for $473 tax included. But what’s worse is I kinda blamed it on my 4 year old thinking he stepped on it!

    • @Huginn1000
      @Huginn1000 10 месяцев назад

      😢

    • @kiddetk8362
      @kiddetk8362 2 месяца назад

      Did the problem reoccur after screen replacement?

    • @leebaggins
      @leebaggins 2 месяца назад

      @@kiddetk8362 never had any issues so far.

    • @mohdasyraafsyahmi3250
      @mohdasyraafsyahmi3250 Месяц назад

      @@kiddetk8362 up. I need to know as well

  • @djokotriono7787
    @djokotriono7787 3 месяца назад +2

    my 2019 16 base model did this 4 weeks ago. Taken care like my own baby. Now the screen's dead. Still have fully functioning 2010 mbpro. They sure do don't make things like they used to

  • @barbk107
    @barbk107 9 месяцев назад +2

    Same. Paid $700 to repair display screen on Macbook Pro M1 2021 showing horizontal and vertical lines. Said I must have dropped it. 3 months later after very careful use of never moving off my desk and closing carefully, a cracked screen. Took it to an Apple dealer and they wouldn't stand by their 90 day warranty because they said I did something to crack the screen! What is a consumer to do? California settled on a 2021 lawsuit for this very issue but we had to sign up before March of 2023.

  • @CLOUD-wf4dw
    @CLOUD-wf4dw Год назад +10

    This literally happened to me close my laptop woke up to this they told me internal crack makes no sense. Had it for less than a year

  • @timmthelion
    @timmthelion Год назад +4

    Im watching this vid with a cracked screen M1 macbook Air right now...

  • @ThickSoundBass
    @ThickSoundBass Год назад +6

    Mine did the same thing randomly, while it was open and I was working.

  • @alexmoney77
    @alexmoney77 Год назад +4

    I had this same issue, it worked fine Friday at the end of work. Put it away for the weekend, opened it up on monday and the tiniest crack is there and the bottom half of my screen has lines all throughout, Idk what to do, what sucks is I even have a screen protector on it and this still happened

    • @foobarrel9046
      @foobarrel9046 10 месяцев назад

      Let us know how your case turned out please. There probably needs to be a class-action lawsuit & public boycott campaign launched in EU over Apple's shameless systematic gaslighting refusal to take responsibility for their design flaw/manufacturing defect in M1 MBA, if that has not been done already.

    • @alexmoney77
      @alexmoney77 10 месяцев назад

      @@foobarrel9046 Turns out I had laptop insurance so I got it fixed that way

  • @steppedon
    @steppedon Год назад +3

    I'm here for the M1 Macbook screen party too.

  • @kingadowecommerce
    @kingadowecommerce 11 дней назад +1

    Same happened to me today. The question is what are we going to do about it?

  • @tysonmcmarlin7723
    @tysonmcmarlin7723 3 месяца назад +1

    I literally got off my Mac earlier today, got back on it to get some work done, and I have the same exact crack you have. This is ridiculous.

    • @rochelleocdol7097
      @rochelleocdol7097 19 дней назад

      Hi did you fix your MacBook? I also have the same issue, with vertical lines on left side without dropping it. Can this lcd problem become bigger?

  • @alessandrodigennaro1487
    @alessandrodigennaro1487 Год назад +3

    I have a Macbook Air M1 while I was using it at work the screen broke in front of me, showing horizontal lines, never dropped or nothing, went to apple store, they told me you need to replace the screen it will be 650 GBP, what the fuck.....
    went to a Local shop fixed it for 280. still a pain in the ass

    • @ScottsReviews
      @ScottsReviews  Год назад

      It’s an issue that needs to be a class action

  • @darrenrowley5646
    @darrenrowley5646 3 месяца назад

    So many people with the same issue myself included. I have a macbook pro M1 2021 model, the screen had the verticle lines so i had it replaced which cost 450 after covid. A year later it went again on the replacement. Instead of paying again for a new screen replacement i purchased a new monitor for 500 and have it sitting by the side and works fine. Its so anoying that apple replacements are pretty much half the cost of a new one and puts me off buying another apple laptop ever again. I would rather buy a mac mini and just get a cheap pc laptop for other stuff and have the desk top for my photography work. I noticed the gap at the back of the newer models has changed and the issue with my screen going wrong the second time was a particle on the ribben conecting the screen and you cant just replace that. Absolute joke for this kind of money we spend and the fact that companys you buy it from dont do cover for screens anymore.

  • @MartinMichiels
    @MartinMichiels 10 месяцев назад +2

    Same issue here. Never mistreated my Macbook. I'll try to have it fixed under warranty. Then, if not possible, I'll replace the screen myself with my iFixit kit and some patient care. I know the repair will be too expensive if I have to pay for it as it was a base model I got on a Black Friday deal here in Europe. I should have switched to PC as it was my intention but the M1 stuff was so impressive I went with a Mac once again. M1 is great but there's no possibility to install Linux with working drivers for everything if the mac gets too old etc. (I know Asai Linux but it seems not ready)

    • @abhisheknandann
      @abhisheknandann 10 месяцев назад

      how are you planning to to get a new display? From a refurbished mac? BTW same happned with me. Apple quoted 40k INR or ~500$ for display swap.

    • @foobarrel9046
      @foobarrel9046 10 месяцев назад

      Let us know how your case turned out please. There probably needs to be a class-action lawsuit & public boycott campaign launched in EU over Apple's shameless systematic gaslighting refusal to take responsibility for their design flaw/manufacturing defect in M1 MBA, if that has not been done already.

  • @icecoldiicy
    @icecoldiicy Год назад +2

    i have this aswell on my m2 macbook air and its kinda sad because it got damaged without me knowing what happened and i take good care of it since my mom bought this for me. and this happened 1 time earlier and now its here again i need it for school now i can only use it on my monitor

  • @zeyadrohim3529
    @zeyadrohim3529 Год назад +3

    The exact same thing happened I was in the middle of a session and then while my sister was playing she threw a pillow at the laptop screen and then after second the screen suddenly cracked I was very confused how can a pillow damage the laptop this much I don't get it and now am shutting it down for few hours I hope the screen gets fixed on its own cuz MacBook are honestly too expensive and yet there screens Crack so easily

  • @sealt00th
    @sealt00th 8 месяцев назад +2

    Mine cracked because of a single minuscule grain of salt. 900 Euros to get it repaired. Feel like just throwing the whole laptop in the thrash honestly, so disappointed.

    • @ScottsReviews
      @ScottsReviews  8 месяцев назад

      You know it’s all a game when every employee says the same thing “a grain of rice” come on man

  • @JaredUy
    @JaredUy Год назад +2

    i thought its because of
    my privacy protector. 13 mos of use

  • @Adamant9
    @Adamant9 Месяц назад

    Same. I bought an M1 MacBook Air from the previous owner. They said they had it for 4 weeks and then opened it up and it was broken. Screen is super fragile.
    I think having a plastic case on it might actually be the problem.

    • @adambearden9016
      @adambearden9016 Месяц назад

      Why would a protective plastic case be the problem?

  • @manochirya965
    @manochirya965 Год назад +2

    My son was drawing and a small piece of lead fell on key board he flipped it close and the entire screen has cracks now😢

  • @truthseeker6804
    @truthseeker6804 Год назад +4

    apple laptops are very tiny, lol. glad you got it repaired. im surprised single rice grain can get it cracked.

    • @foobarrel9046
      @foobarrel9046 10 месяцев назад +1

      The key is to cook the rice for 18 minutes before tossing a tablespoonful of it onto the open M1 MBA and slamming the lid shut with furious wrath -- then the whole gelatinous mess smooshes out nicely into the keys and there is never a problem ";0))

  • @StephanPaul
    @StephanPaul 8 месяцев назад +1

    Got the same problem here a few months after buying this M1, in the exact same place.

  • @siddhu1020
    @siddhu1020 7 месяцев назад +1

    Scott, has there been a class action filed regarding this yet by anyone? This issue is beyond concerning

    • @ScottsReviews
      @ScottsReviews  7 месяцев назад

      Not that I am aware. Don't understand why it has not.

  • @ericasindonesian
    @ericasindonesian 4 месяца назад +1

    i can barely turn mine on! i heard a simple crumb could literally break the whole computer? how? i closed it slightly a bit hard but not too hard that it would break but when i opened it back up the screen randomly cracked! unacceptable and never dropped it?!

    • @mysuccess4223
      @mysuccess4223 3 месяца назад

      this happens to my m2 macbook. never buy apple again

  • @DiskartengMarino
    @DiskartengMarino Год назад +2

    Hi Scott, so how is your replacement screen doing? I had my screen replaced by apple yesterday and thinking it could happen again..

    • @markbaxter8748
      @markbaxter8748 11 месяцев назад

      mine cracked 7 days later despite having acase to protect it.

    • @DiskartengMarino
      @DiskartengMarino 11 месяцев назад

      ​@@markbaxter8748is this a recent replacement?

    • @ScottsReviews
      @ScottsReviews  11 месяцев назад +2

      So far so good with my second screen. 🫰🏻

    • @robertdowns1965
      @robertdowns1965 2 месяца назад +1

      My replacement broke right after the 60 day mark...

  • @huzaifaaamir6001
    @huzaifaaamir6001 Год назад +10

    Just experienced this exact same thing. My mac air screen broke just right now.

  • @amermkaiwy7268
    @amermkaiwy7268 25 дней назад +1

    I swear this is happened to me a few days ago the same issue I asked my family members did any drop it it’s very frustrating to be honest

  • @gayle4067
    @gayle4067 Год назад +3

    My mba m1 2020 cracked today out of nowhere! no black lines. it looks like a cracked screen on phones. :< im out of warranty, no luck :

  • @RockChampEnglish
    @RockChampEnglish 8 месяцев назад +1

    you can add a glass screen protector on it. I did, and I use hard case as well. coz. i dun wanna use any bag for it, I just put it directly into my backpack or just carry it around . and becoz of the hard glass screen protector, I can put a keyboard protector on it without worrying it would scratch the screen.

    • @rocus80m
      @rocus80m 8 месяцев назад +3

      My gf uses a hardcase for her m1 MBP and a screen protector and guess what - she had a crack in her screen while surfing on amazon so wtf

    • @RockChampEnglish
      @RockChampEnglish 8 месяцев назад +1

      @@rocus80m wow...Is it a glass screen protector? I think the main reason for the screen to crack is, the palmrest is aluminium, and the screen is glass....when some dust is in between them..... yea...

    • @rocus80m
      @rocus80m 8 месяцев назад +1

      @@RockChampEnglish been at apple shop today, theyve said I did this and this is my fault lol... Replacing it will cost me 800 EURs lol

    • @RockChampEnglish
      @RockChampEnglish 8 месяцев назад

      feel u, it's fu man. it is only around $1000us for a brand new one. I have a glass protector on, so far, no problem. I do believe that the glass is fragile when you hit it with the aluminum palmrest@@rocus80m

    • @ScottsReviews
      @ScottsReviews  7 месяцев назад

      Company line..

  • @gavinsloan8984
    @gavinsloan8984 11 месяцев назад +3

    This just happened to me, and I’m a college student who can’t afford the repair. Thanks apple! :(

    • @abhisheknandann
      @abhisheknandann 10 месяцев назад

      Same here man, what are you planning to do with it?

    • @siddhu1020
      @siddhu1020 7 месяцев назад

      ​@@abhisheknandannhow did you get yours fixed ?

    • @abhisheknandann
      @abhisheknandann 7 месяцев назад

      @@siddhu1020 I didn't, I had a secondary lenovo yaga 7i lying around so i am using it since then. The apple store(iDesitiny) gave a quote of 36k for screen replacement and i ovisly decided it not to get it done..I am thinking of visiting nehru place someday and get it repaired there. (I live in patna).

    • @vishnudathvasudha3829
      @vishnudathvasudha3829 17 дней назад

      Bro same

  • @lotusjumpingspider8761
    @lotusjumpingspider8761 3 месяца назад

    Apple will either make a a super durable product that slows down with planned obsolescence or a super powerful processing machine that cracks if you sneeze on it, there’s no in between

  • @marcambro77
    @marcambro77 9 месяцев назад +1

    This just happened to me. Apple MBA M1 2020. No adverse usage, just screen cracking up after carefully moving the laptop across a table.

  • @BellaBellz007
    @BellaBellz007 Год назад +4

    My mines broke last night idk wtf to dooo 😩

  • @laralopes3933
    @laralopes3933 Месяц назад

    Mine just happened the same. I closed last night and opened now and all of a sudden it was cracked for absolute no reason, I'm seriously tryin to understand what happened

  • @natashiamack8958
    @natashiamack8958 11 месяцев назад +2

    Oh wow I thought I was crazy I had the same experience

  • @Sumeet32
    @Sumeet32 Год назад +2

    My macbook m1 pro 14” got cracked without any reason. I bought it last month from my savings. I dont have appleCare now they are asking me for 64000 INR to fix the screen. I never thought that will be going to hppn.😢

    • @rahuljha8596
      @rahuljha8596 Год назад +1

      That's really fucked up pro. Paying around 2 lakhs and still such pathetic durability.
      Even I am from India and was planning to increase my budget to go from air to pro to avoid this screen cracking issue.
      But you are saying that the same issue happens in the pro model as well. 😢😢 Not sure if I should spend my money on this.

    • @manish.shankar
      @manish.shankar Год назад

      same happened to my mba m1

    • @barbk107
      @barbk107 7 месяцев назад

      Apple care doesn't matter. They won't cover this issue.

  • @FishermenVids
    @FishermenVids Год назад +2

    Just happened to me had my M1 air about 2 years opened it crack I live in the Philippines dont know what do buy cheap pc to work online dont have or want to spend the money on another mac

  • @Idkrvhvdfhhuuu
    @Idkrvhvdfhhuuu Год назад +2

    So basically today I saw there was a very very small dot on my MacBook Pro m1 screen like it was red but not really visible however I was not okay with it so started scratching it with my nail and the dot grew bigger and caused a single purple line on the Mac screen. I got scared and further scratched the top and suddenly the Mac became black it would show for sometime and become black and it permanently because black I’m very scared now and because of my nail scratching I might have ruined the Mac I need help pls tell me what could be wrong and I hope the fix is not too expensive

    • @ScottsReviews
      @ScottsReviews  Год назад

      Hello, that does not sound good, but it also maybe different than cracks in the screen.... regardless your screen may need replacement. Contact Apple and see what they can do... sorry

    • @Idkrvhvdfhhuuu
      @Idkrvhvdfhhuuu Год назад

      @@ScottsReviews thanks for the response. I never expected a replacement 😭😭😭

  • @DJVeiliVeil
    @DJVeiliVeil 5 месяцев назад +2

    Apple got to do better after all the money spent on a product that's so easily broken. They know what they are doing. Consumers just have to stop purchasing Apple products at that high end price. Why purchase something that breaks so easily. Apple is not a superior product. Your software is very good. Not the hardware.

  • @user-ir1uq7sj1j
    @user-ir1uq7sj1j 5 месяцев назад

    Just experience this exact same thing, mine was at the bottom of the screen, 8mm horizontal line across the screen. I hope this wouldn't get worse, I have no money to service it. I try to live with it. Oh GOD! It took me 1 years to to finally buy this laptop, and after 1 months this happened.

  • @0animalproductworld558
    @0animalproductworld558 Месяц назад +1

    My laptop barely has ~82 cycles in its battery. I barely used it. I left it in my room for like a few months without using it, I came back and saw the lines. Too bad it is out of warranty already. Nothing in between the screens and the ~keyboard when I closed it. Actually it is possible my laptop has been open. ~$400 to fix after I brought it to Apple while a brand new one now is ~$700.

    • @ScottsReviews
      @ScottsReviews  Месяц назад

      @@0animalproductworld558 is it also an M1 or newer?

    • @0animalproductworld558
      @0animalproductworld558 Месяц назад

      @@ScottsReviews It is an M1. It makes me paranoid now and I am reluctant to buy a new Apple laptop.

  • @kiddetk8362
    @kiddetk8362 2 месяца назад

    Same problem. I’m thinking of replacing but has anyone replaced and the issue has reappeared??

  • @alexalvarez6809
    @alexalvarez6809 Год назад +4

    Happened to me! So pissed.

  • @pranavsharma7479
    @pranavsharma7479 Год назад +4

    this is the issue i am sticking to windows

    • @justsayinghowitis
      @justsayinghowitis 11 месяцев назад

      i've sadly migrated to windows as i cant trust mac laptops anymore

  • @JonTrott
    @JonTrott 7 месяцев назад

    I don't think I'll ever buy a post-2015 MacBook or Apple machine of any kind. The new ones are wicked fast, yes. But they are frail. And they are designed to be frail. Massively unhappy w/ Apple's approach to upgradeability or user repair. Not for me.

  • @EsamElsakett
    @EsamElsakett Месяц назад

    Happened with my M2 Air macbook, same issue in the middle of the screen, did you find a solution?

  • @simplicity3640
    @simplicity3640 7 месяцев назад +1

    This just happen to me. I just placed it down on my bed with the lid still open and everything was fine. I go back to it not even 5mins later it appears cracked and black screen.

  • @heyimxegu
    @heyimxegu Год назад +1

    Just happened to me before a macroeconomics test :)

  • @mays3384
    @mays3384 9 месяцев назад +1

    1.5 years. internal crack of display, did not drop, no physical impact to the mac! Connected Apple support NOTHING!

  • @Hahensks7
    @Hahensks7 16 дней назад +1

    Same thing happend to me, my Mac book air m2 was just 3 days old 😢😢

    • @ScottsReviews
      @ScottsReviews  16 дней назад

      @@Hahensks7 WTH. That’s ridiculous. Did you happen to get the extra AppleCare plus

  • @BigMeeech876ja
    @BigMeeech876ja 3 месяца назад +1

    i know atleast 15 people with the exact same side being broken including mines how? when i use a wireless mouse keyboard and monitor i never touch the damn thing.. this weird

    • @ScottsReviews
      @ScottsReviews  3 месяца назад +1

      Yes, at this point, I’m not sure why it’s not a class action

  • @SeuAmora
    @SeuAmora 3 месяца назад

    My macbook M1, always sitting in the table, never travels, out from nowhere that happened to me. Now I'm in Brazil and if in us a screen costs 400, here that should go to U$ 1000.

  • @travisjohnson6545
    @travisjohnson6545 4 месяца назад +1

    Just happen to me ! Apple should have had a robot open this laptop a 100,000 thousand times from every corner.They should have mad the glass thicker or put metal where you close it .I am a die hard Apple customer but why do we always have to have class action suits 5 years later.Not that I would start one don’t have the time.They benefit the biggest company in the world.Make it right the first time. Apple please make it right at least for the future MacBook Air!!

  • @kkprajapat
    @kkprajapat Год назад +3

    same issue black screen and flicking come on my macbook air after use of one year.

    • @ScottsReviews
      @ScottsReviews  Год назад

      and another one....

    • @SuryaV-jq8vc
      @SuryaV-jq8vc 9 месяцев назад

      Bro what u done for that problem

    • @SuryaV-jq8vc
      @SuryaV-jq8vc 9 месяцев назад

      Even I am also having same problem. Can u please suggest me what to do..

  • @maestrodelasospecha5704
    @maestrodelasospecha5704 Год назад +5

    it's kidding It's the worst macbook I've ever had. while my 2011 macbook lasted almost 10 years intact and working very well with my macbook air retina display all have been problems. the keyboard is a real garbage there are more than three keys that do not work correctly. i suffered glass breakage on the edge of the screen in a month and now i have this same problem of screen breakage. the laptop gets excessively hot... anyway, I won't trust apple again, I'm going to a windows ultrabook despite having been using macOS for more than 10 years for my usual laptop. a pity how they have degraded the quality of their macbooks. from now on I will use it as a desktop connected to the projector with a wireless keyboard and mouse

    • @markbaxter8748
      @markbaxter8748 11 месяцев назад +1

      I'm with you. I was an Apple fan for 10 years this is deceitful conduct. I will now buy a cheaper windows laptop . It's a shame I used to love Apple now I have lost trust in them. You will over Apple until something like this happens to you. I like to think the crack is a metaphor for the morality of this company. Their ethics is cracked and ultimately they will fail under this leadership. Clearly they are profit ahead of customer.

  • @mohdasyraafsyahmi3250
    @mohdasyraafsyahmi3250 Месяц назад

    I tripped on the USB hub cable and this exact thing happened right after I'm back from by bathroom!

  • @joyantonettetagle2359
    @joyantonettetagle2359 3 месяца назад

    Same damage I really don’t know how it ended up like

  • @ChaiDrink
    @ChaiDrink 2 месяца назад

    Guess what, I am here since my Mac Air 15 inch M2 cracked, decided to use it as base station, done spending money on apple

  • @tyronpouncey5985
    @tyronpouncey5985 День назад

    Just found out that my screened is cracked lol. I think my cause is my outta box case, maybe its doing more harm than good.

  • @madisonalonso5165
    @madisonalonso5165 Месяц назад

    How much did you pay for the repair?

  • @mysuccess4223
    @mysuccess4223 3 месяца назад

    The cracks happen on the same place (bottom left corner) on my macbook pro 14inch 2023. Have it inspected on genius bar and they charged AUD 1200+. Apple has been sucessful for a decade and now it is time for them to fall apart.

  • @mherkandoyan
    @mherkandoyan Год назад

    same problem here!! Weird part is that this happened the next day after i was seeing options to buy an M2 macbook air and trade this in.. now my trade in value is suddenly down to 100$!

    • @ScottsReviews
      @ScottsReviews  Год назад +1

      I don’t think they are that good. Ha. This is an issue that has to be addressed. Very disappointed in Apple

    • @fokuz2025
      @fokuz2025 Год назад

      @@ScottsReviewssame

  • @Teslafaninsight
    @Teslafaninsight 3 месяца назад

    Thank you all for comments. My cracked screen is ok if I adjust working away from damaged area. My old apple screen (not as nice) works great after years and years and dropping etc... Apple might be in decline in their customer service orientation.

  • @Relentless373
    @Relentless373 4 месяца назад

    Apple MacBook so effing fragile. I placed my book on a cushioned seat which had a key chain lying and when I took it out later there were horizontal lines. It's just too fragile. No more MacBooks.

  • @Realrockruss
    @Realrockruss 3 месяца назад

    Just happened to me and IM PISSED!! As a long time Apple time user, I am deeply disappointed cause now I can’t make my beats

  • @jean-marclederman6063
    @jean-marclederman6063 3 месяца назад

    can someone explain a black cube of 5 cm x 5 cm on the top left for 2 days and suddenly saw an internal crack going all the way to the other side as the top showing the screen and the bottom as 2 rd of the screen black ,then nothing at all, just a black screen with purple which lignes.....

  • @freddydurannn
    @freddydurannn 3 месяца назад

    I literally used my 2020 Macbook pro for homework, opened it later that day and there was a black vertical line on the right side of the screen….never dropped it or anything:/ Anyone have suggestions for non-apple laptops that still run very well?

  • @legendaryseriestv667
    @legendaryseriestv667 4 месяца назад +1

    well i had my laptop for about 7 years now got it in 2018 and now in 2024 approximately a month ago this started and now its literally not working.......but whats interesting is that my boy brought a new 2020 last year or 2 years ago and his screen also just broke

    • @ScottsReviews
      @ScottsReviews  4 месяца назад +2

      Strange how they keep making things thinner and they keep breaking. I am curious about the newest iPad being so thin how long is that gonna last?

    • @legendaryseriestv667
      @legendaryseriestv667 3 месяца назад

      @@ScottsReviews not long at all

  • @rauhanmalik
    @rauhanmalik 7 месяцев назад +1

    Same happened with me today now indont know what to do

  • @Krina16
    @Krina16 6 месяцев назад +1

    I am so disappointed this happened to me too !

  • @samerhannah5530
    @samerhannah5530 Год назад +1

    I have same issue it cracked because of rice piece

  • @odvutshotto2380
    @odvutshotto2380 Год назад +2

    Is there same issue with macbook air m2

    • @ScottsReviews
      @ScottsReviews  Год назад

      I asked and they said, "its the same thin screen"

  • @pragbikramshah3658
    @pragbikramshah3658 5 месяцев назад +1

    same crack as mine

  • @user-lr5rh3du4i
    @user-lr5rh3du4i 18 дней назад +1

    OMG same thing hapend to my brother.

  • @takeonparis
    @takeonparis 2 месяца назад

    THAT'S the "moral" you got out of this??! 😮 What a waste of time...

  • @EmpowermentTime
    @EmpowermentTime 9 дней назад +1

    happened twice to me

    • @ScottsReviews
      @ScottsReviews  3 дня назад

      Twice, nooooooooo. I am on the 2nd screen and so far so go since I made this video

  • @MyLawrence04
    @MyLawrence04 Год назад +3

    I rather buy a iMac

    • @markbaxter8748
      @markbaxter8748 11 месяцев назад

      agree the imac is better value but useless on aplane or lying in bed in your hotel room

  • @stillpoppies2059
    @stillpoppies2059 4 месяца назад

    I am facing the similar problem with my Mac air M1.

  • @mist4727
    @mist4727 5 месяцев назад

    Mine just done it out of nowhere, took it back and refunded as faulty screen! I’m now going with a windows laptop as Noway am I spending all that for a flimsy machine, just for it to happen again!