Finally someone who addressed the Cup-one! I have both and was frustrated for lack of clear instructions on the single cup machine cleaning and descaling. Thank you!
Just got one and I love it! I'm used to doing manual pour-overs, which are faster, cleaner, simpler and more consistent, but I like the design of the Moccamaster, its minimal footprint, European build, and I like playing with coffee toys.
Their instruction manual recommends Urnex or Durglol, the latter of which is not mentioned here (it's made in Switzerland), but is what I ordered because it seems to get the best reviews on Amazon and no negative reviews regarding leaving an odor or taste.
That was my question as well... I watched another video of someone using Durgol and it worked so well... I don't think we can go wrong either way, but I will try the Durgol...
@@robinkershen1054 I do open a couple of doors to the outside, from the kitchen and elsewhere, when I descale with Durgol, because, as it leaves no odor residue, while it is working it does put out slightly irritating fumes that I try to avoid breathing--also when pouring the hot expended solution into the sink.
When she says “Do this two more times to complete the descaling process” does she mean twice more with the descaling powder and then rinse or just two more times rinsing with just water? Confusing.
@MoccamasterUSA Hello, In the video she says that a liquid descaler is available on the website, however, I do not see one. Only powder. Just to confirm, you can use a liquid descaler to clean KBGT machine? I have only been able to find videos of machine being cleaned with powder descaler. Assuming cleaning process with liquid is the same as with the powder, or very similar? Planning to purchase Urnex. Thank you!
Hello. I could not find the recommended products for sale with us. Please recommend an alternative to Urnex Cleancaf Cleaner. Is it acceptable to replace it with Urnex Cafiza? And the second question for the Moccamaster Cup-one connoisseurs - how much water do you pour to make 20 grams of coffee 300ml or 330ml? Thank you.
CleanCaf or BioCaf Cleaner are both available for purchase on our website. Here's the link: us.moccamaster.com/collections/filters-and-cleaning. Both products have been tested to work safely within your Moccamaster. We do not recommend using Cafiza in your Moccamaster as this product has been designed to clean espresso machines. The Cup-One is designed to produce about 10 ounces of brewed coffee. This requires filling the reservoir to the indicating line and using about 16.5 grams of coffee. Adding too many grounds to the Brew Basket may result in overflows.
This is my second Keurig Coffee Brewer. ruclips.net/user/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf The first one lasted 6 years. It worked beautifully until the day it didn't. It was hard to go back to the drip coffee for a couple of days while I waited on my Keurig to get here. There is a huge difference in the taste. Keurig makes a really good cup of coffee. This new one is a little different from my old one. I find putting the water filter in was easier than on the old one. Attaching the water reservoir was also a little different but once I figured it out, it too was easier. This new one has the auto off feature but is not programmable like the old one. Only three cup sizes instead of four. The odd thing for me was how much lighter in weight this one is compared to my old one. More plastic and much less metal in the construction of this one. The price is so much less than the original Keurig that I bought and the coffee tastes the same so all in all I am satisfied.
Why are you posting this here? Btw, I've tried Keurig, and it's quality isn't for me. It all depends on what people want. While it's possible to play with variables to make a good cup with every brew method, to my mind, it's more of a compromised way of making a good cup. It doesn't heat water to a high enough temp or push through at a high enough pressure to reach the quality of a great brewer or espresso machine. But, of course, it's not as if the coffee a Keurig makes tastes like dirt. So you have good reason to feel some pride over your purchase. I'm just saying that people who don't like Keurig have their own evidence-based and emotional reasons for disliking it, so don't expect to win anyone over. Just accept the stalemate and enjoy your Keurig brews
Sorry but can you clarify what you mean by "two more times" at @2:26? Do you mean that you repeat the whole process of: descaling solution AND rinse two more times? For a total of descaling solution 3 times each followed by a rinse? or do you mean that after the process of descaling solution + rinse, you rince 2 more times? For a total of descaling once and rinsing 3 times?
When you de-scale, after you finish, you just run plain water through the machine just like you're making coffee, but with plain water, and you do that three times. Same with cleaning. Since it's so repetitive and takes about an hour while I'm doing other things I found it useful to make a checkbox so I could cross off the descaling, water, water, water each time I did it. Then report with cleaning solution, then water, water, water.
You can use the cleancaf as often as you need to. For descaler, you only need to use it once every 100 brew cycles (Or after you go through a box of filters).
I clean and de-scale on the same day. Moccamaster recommended every three months or when I go through a box of filters, but I know from my Jura superautomatic espresso machine that I had for over 16 years, regular descaling and cleaning really help with the long life of these machines, so I do it at the beginning of the month every two months. I descale first and then I clean.
Great video! Love my Moccamaster. If I hadn't descaled in a while, will descaling it now clear it out, is there a way to tell if the heating element has too much build up?
Hi there! Descaling regularly ensures your brewer functions properly. If you find that your brewer is brewing slower than normal, then you may have more scale buildup than normal. If that is the case, we recommend contacting our consumer relations team to help you get your brewer back to optimal use.
@@MoccamasterUSA thank you for the quick reply. I descale it but not as regularly as recommended. It's kind of like flossing. lol. I just descaled it again, and 10 cups of water take almost 5 1/2 minutes to exit the water reservoir. Will see how it tastes tomorrow morning. :)
@@kypar how did it taste? I’m decsaling my Moccamaster right now after not doing it for a couple years. My brewing isn’t slow or anything, I just figured I should do it again. I’ve had my machine for 5-6 years. Still going strong
After doing the descale with bio product, the machine now groans when heating. Technivorm, what is going on with the groans? I used the bio clean product after. I have the thermal pot, no glass. Both products were used correctly.
I don't know the answer, but the first thing I would do to try and fix that is just to run a carafe worth of plain water through it three or more times to see if that helps whatever the issue is.
Same thing. The only advantage is you don't have to mix with water and stir and wait until everything is thoroughly dissolved, it's already dissolved. I use the powder, but I just tried the newFellow Aiden coffee maker and they suggest cleaning with a liquid cleaner and descaler, not a powder type. I assume that's to avoid any problems if people don't thoroughly dissolve the powder. I haven't had any problem using the powder in over two years in the Moccamaster.
OMG. ive always used the urnex descaler but never the cleaning powder. Lets just say after that cleaning powder my mochamaster had mochaoscopy!! The stuff/crud that came out was horrifying
So I’ve read some things that Mokkamaster doesn’t recommend using a descaler that has citric acid in it because it can ruin the copper heating element but Moccamaster USA doesn’t give that same warning . Why???
Hi Mary! It's all about the formula of descaler-to-water. We would never recommend putting pure citric acid into the machine, but a citric acid-based descaling product that has been formulated to effectively descale coffee brewers is fine, such as the Biocaf or Dezcal Descaling powders shown here. For more on this, we have this FAQ: support.moccamaster.com/hc/en-us/articles/4421958258451-Can-I-use-citric-acid-to-descale-my-Moccamaster-
A little confused. The manufacturer of the cleaning solution says to sprinkle the powder in the brew basket, NOT to run it through the brewer (like you do with the descaler). I contacted Moccamaster and they confirmed this is true, contradicting the directions in this video.
Our moccamaster is about 12 years old, going strong. We descale every 3 to 4 months. However the water reservoir is dirty looking. It mostly seems to be a brown oily discoloration which I assume comes from the coffee bean burr grinder who lives next to it on the counter. Will the cleaning solution mentioned here..urinox or biocaf..work?
While used in the same way, the descaler and cleaning products will remove different types of buildup from your Moccamaster. Descaling will remove calcium and mineral deposits, while cleaning will remove coffee oils and other organic material from your brewer and its removable parts. Either CleanCaf Cleaning Powder or BioCaf Cleaning Powder (both by Urnex) should effectively remove the discoloration from your brewer. For especially stubborn buildup, repeated treatments may be necessary. If you prefer to have the water reservoir completely replaced, our Consumer Relations Team would be happy to arrange for this service at the Moccamaster Service Center. Our Consumer Relations Team can be reached at (855) 662-2200 or via email at info.us@moccamaster.com
@@MoccamasterUSA thanks for the thorough response. I will try one of those products. It's really just a cosmetic problem., So no need for replacement part but appreciate that moccamaster goes the extra step.
You may clean the brewer as frequently as you would like. Descaling is important for ongoing functionality of the machine, but cleaning really is just about its cleanliness. You can clean at the same time you descale, or more frequently if you perceive that your machine needs it.
Moccaaster says every three months or every time you go through one of their boxes of filters. It works out to about the same period of time. I do it every two months because I've seen with other machines how much regular descaling and cleaning extends the life of them without problems.
Does cleaning it using those cleaning powders help improve the taste? I'm trying to understand what real world benefits it has. Descaling makes sense since you don't want the water to be clogged around the heating element.
@@chuckzuzak I know it made a difference on my Jura superautomatic. Even with descaling, the coffee would start to taste like an ashtray and then I would run the cleaning solution and it was tasty again. I descaled and cleaned regularly and got 16+ years out of the machine.
In scandinavia the user manual still says to use Clean drop-descaler (10 euros for 40 grams of citric acid...), which leaves a bad aftertaste due to copper and citric acid not doing well together. But you still say not to use citric acid. What gives?
As they explained in another response to someone, it has to do with how much water you're using at the same time with the citric acid. I use the Urnex products. 28 grams of Dezcal thoroughly mixed with 4-cups of water. 1 packet (28 grams) of Cleancaf thoroughly mixed with 4-cups of water.
If you're descaling or cleaning the machine, you can take the cleaning solution or descaling solution that went through the machine and put it into the craft and let it sit overnight and then rinse it out. That's free.
So to be safe, every 100 brews you should de-scale then clean, one after the other ? Rather than one or the other... I am cautious to use a separate jug for water. But feel like I will de-scale AND clean rather than just de-scale...
Your EU website and the manual which comes with the machine also recommends using Durgol, as I mentioned earlier, and warns against biodegradable descalers which contain citric acid, so I assume the recommended one here does not. Also you did not show whether you fill the entire reservoir or only to it is the 8 cup mark, which is the amount that looks like is left before you cut the shot in the video. It would be helpful to say exactly what amount of water to use.
Europe suggests Durgol because it’s manufactured in Europe and best suits their needs, but it does a fine job here as well if you are comfortable with Sulfamic Acid. In North America, we suggest Urnex as it is manufactured in the USA (NY), and best suits the descaling needs here. Although, the calcium and mineral scale differs significantly from each region of our country. Their formulas and products (Dezcal or BioCaf Descaler) are Citric Acid-based and are excellent options for descaling your brewer. Rest assured we have been suggesting Urnex branded products for over 30-years in the USA, and have not seen any damage to the copper element with their formula. Acid-based products are all about the formula: strength, ratio to water, etc. As long you follow the usage directions for Urnex Descaler, it should safely and effectively rid your Moccamaster of calcium and mineral deposits. If you choose to use Durgol, a sulfamic acid based descaler, that product will be safe to use with your Moccamaster as well. Regarding how much water to use for descale, we recommend filling the water reservoir to the 10 cup mark.
@@MoccamasterUSA Thank you for your reply. I have already purchased two bottles of Durgol, and use it once so far desaling, filling it to the 10 cup mark. It seemed to work quite well, i'll go to give it an extra rinse, like three times. Are you's spring water mostly Zephyrhills from North Florida so I'm not sure if that would be more in line with the average American water or European water. Is the Durgol equally safe for the copper and other components, and for the user? What is the problem with Sulfamic Acid, if there is one? One reason I got Durgol over Urnex is because, although it does not always reliable, there were more Amazon reviews saying they didn't like odor left by Urnex, and I could find none complaining about Durgol.
Can someone help me? So I fill it up to “6” on the water line. I do about 3 full scoops of the beans to grind, using the scooper that moccamaster provides. Does this sound about right? I don’t need it to be 100 percent perfect, just 90 percent is good Enuff for me. Thx!
Hi! It sounds like you're filling your reservoir to 6 cups, or about 3/4L. We would recommend about 4 level scoops of medium-coarse ground coffee for this quantity of water. You can reference our formula chart here: support.moccamaster.com/hc/en-us/articles/1500009389881-What-formula-of-water-to-coffee-does-Moccamaster-recommend-
With my Jura superautomatic they said if I used the Claris filters I didn't need to de-scale, but I did it anyway and got 16+ years out of the machine. So I am a big believer in descaling.
I'm the one who ignored the recommendation of using citric acid. 😢 Now, after a few dozens of cycles coffee still has that acid taste 😢😢 Do you have any recommendations on how to get rid of that acid taste?
I think the acid taste is from the copper heating element reaction with the acid (But I am not a chemist.) You may need a new element. I would contact Customer Service; can't imagine you're the 1st person with this.
!!!! Beware, after watching this video my wife cleaned our thermal carafe using an electric dishwashing pod (Cascade Platinum). She understood this as 'I can just use a product that goes in a dishwasher, cause that's what I have on hand'. Albeit clean, the carafe completely absorbed an almost impossible-to-remove scent from this detergent which now taints the coffee undrinkable.
While I don't follow the logic, if this happened I would mix up some of the de-scaler and leave it in the carafe overnight, and then I would rinse thoroughly and maybe do the same with the cleaning solution. Another thing I would try is to mix baking soda and vinegar because that is a good solution for even getting things off of baking sheets. Just leave everything in the thing overnight rinse it the next morning fill it with some water taste and taste it and see if you need to do it again. You're basically drinking chemicals until you get this completely out of there, and also, those pods are surrounded by plastic that ends up in you.
It's best to never use tap water. Hard water scale can be difficult to dissolve and remove no matter what brand of de-scaler you use. Want to avoid mineral scale issues? Use "PURE" (used to be Pure Nestle") brand water from Walmart or Kroger. If you can't find it anywhere use "Gerber PURE". Both Gerber and Pure remove the hard minerals by R.O. and replace them with soft minerals. When it's time to descale your machine any soft mineral buildup will just melt out of the heating element like butter on a hot pan. Your heating element will work like new every time you descale. There are better water recipes available on Home-Barista, but making water can become a chore at times. buying water is much more convenient without the worry of hard water scale buildup over time and use. Plus, it makes your coffee taste better....Cheers!
really... i don't want some unknown chemical to be odor free? and i know you guys wanna sell a flacon for each and every specific task in my household. maybe because it works on you sensitive Americans consuming sheep. believe what you want. vinegar works fine. and baking soda works great on the exterior.
Technivorm and Urnex are different companies, and Urnex products are designed to safely clean all coffee makers not just Moccamasters. Not everything is a nefarious conspiracy trying to screw you over.
the world would be a better place if more companies gave such a thorough yet concise maintenance guide. thank you!
Instead of random RUclipsr giving bad advice
I appreciate the style Mariah approaches the cleaning instructions for Moccamaster. She is the perfect person to teach in these videos.
Finally someone who addressed the Cup-one! I have both and was frustrated for lack of clear instructions on the single cup machine cleaning and descaling. Thank you!
I've had my Moccamaster for about 15 years, and it works as great today as it did on day one. Thanks for this helpful video.
People say they’re expensive but not if you take a little care of them. Great value.
Thank you for making this video; I absolutely love my Moccamaster and want it to last for many years.
Great video of both cleaning and descaling.
Thank you for such a great and easily understood presentation!
What should I use to remove the white deposits on the basket, etc.? Leftover descaled or cleaning water? Durgol? Thanks!
Just got one and I love it! I'm used to doing manual pour-overs, which are faster, cleaner, simpler and more consistent, but I like the design of the Moccamaster, its minimal footprint, European build, and I like playing with coffee toys.
excellent and straight to the point. thanks!
Their instruction manual recommends Urnex or Durglol, the latter of which is not mentioned here (it's made in Switzerland), but is what I ordered because it seems to get the best reviews on Amazon and no negative reviews regarding leaving an odor or taste.
That was my question as well... I watched another video of someone using Durgol and it worked so well... I don't think we can go wrong either way, but I will try the Durgol...
@@robinkershen1054 I do open a couple of doors to the outside, from the kitchen and elsewhere, when I descale with Durgol, because, as it leaves no odor residue, while it is working it does put out slightly irritating fumes that I try to avoid breathing--also when pouring the hot expended solution into the sink.
When she says “Do this two more times to complete the descaling process” does she mean twice more with the descaling powder and then rinse or just two more times rinsing with just water? Confusing.
Very good video, made it easy to follow and good information, thank you.
Thanks for the tips!
Is Durgol ok to use?
Nice Video, thanks. unfortunately I have still the buzzing sound after turning on. Do I have to Descale again or is it another problem. Reg. Rene
@MoccamasterUSA Hello, In the video she says that a liquid descaler is available on the website, however, I do not see one. Only powder. Just to confirm, you can use a liquid descaler to clean KBGT machine? I have only been able to find videos of machine being cleaned with powder descaler. Assuming cleaning process with liquid is the same as with the powder, or very similar? Planning to purchase Urnex. Thank you!
Hello. I could not find the recommended products for sale with us.
Please recommend an alternative to Urnex Cleancaf Cleaner. Is it acceptable to replace it with Urnex Cafiza?
And the second question for the Moccamaster Cup-one connoisseurs - how much water do you pour to make 20 grams of coffee 300ml or 330ml?
Thank you.
CleanCaf or BioCaf Cleaner are both available for purchase on our website. Here's the link: us.moccamaster.com/collections/filters-and-cleaning. Both products have been tested to work safely within your Moccamaster. We do not recommend using Cafiza in your Moccamaster as this product has been designed to clean espresso machines. The Cup-One is designed to produce about 10 ounces of brewed coffee. This requires filling the reservoir to the indicating line and using about 16.5 grams of coffee. Adding too many grounds to the Brew Basket may result in overflows.
how many grams/oz of the Dezcal powder do I use? i don’t have those packets. I just have a big 32oz jug of it.
28 grams of Dezcal thoroughly mixed with 4-cups of water. 1 packet (28 grams) of Cleancaf thoroughly mixed with 4-cups of water.
This is my second Keurig Coffee Brewer. ruclips.net/user/postUgkxBrV-RbF5Nk0Rlt9i15aao-YMzqzTG8Vf The first one lasted 6 years. It worked beautifully until the day it didn't. It was hard to go back to the drip coffee for a couple of days while I waited on my Keurig to get here. There is a huge difference in the taste. Keurig makes a really good cup of coffee. This new one is a little different from my old one. I find putting the water filter in was easier than on the old one. Attaching the water reservoir was also a little different but once I figured it out, it too was easier. This new one has the auto off feature but is not programmable like the old one. Only three cup sizes instead of four. The odd thing for me was how much lighter in weight this one is compared to my old one. More plastic and much less metal in the construction of this one. The price is so much less than the original Keurig that I bought and the coffee tastes the same so all in all I am satisfied.
Why are you posting this here? Btw, I've tried Keurig, and it's quality isn't for me. It all depends on what people want. While it's possible to play with variables to make a good cup with every brew method, to my mind, it's more of a compromised way of making a good cup. It doesn't heat water to a high enough temp or push through at a high enough pressure to reach the quality of a great brewer or espresso machine. But, of course, it's not as if the coffee a Keurig makes tastes like dirt. So you have good reason to feel some pride over your purchase. I'm just saying that people who don't like Keurig have their own evidence-based and emotional reasons for disliking it, so don't expect to win anyone over. Just accept the stalemate and enjoy your Keurig brews
Sorry but can you clarify what you mean by "two more times" at @2:26?
Do you mean that you repeat the whole process of: descaling solution AND rinse two more times? For a total of descaling solution 3 times each followed by a rinse?
or do you mean that after the process of descaling solution + rinse, you rince 2 more times? For a total of descaling once and rinsing 3 times?
Descale once, rinse 3 times.
When you de-scale, after you finish, you just run plain water through the machine just like you're making coffee, but with plain water, and you do that three times. Same with cleaning. Since it's so repetitive and takes about an hour while I'm doing other things I found it useful to make a checkbox so I could cross off the descaling, water, water, water each time I did it. Then report with cleaning solution, then water, water, water.
So how often is the cleancaf used vs the descaler?
You can use the cleancaf as often as you need to. For descaler, you only need to use it once every 100 brew cycles (Or after you go through a box of filters).
I clean and de-scale on the same day. Moccamaster recommended every three months or when I go through a box of filters, but I know from my Jura superautomatic espresso machine that I had for over 16 years, regular descaling and cleaning really help with the long life of these machines, so I do it at the beginning of the month every two months. I descale first and then I clean.
Machine with capsules and 600gr water tank. How many grams is needed?
Great video! Love my Moccamaster. If I hadn't descaled in a while, will descaling it now clear it out, is there a way to tell if the heating element has too much build up?
Hi there! Descaling regularly ensures your brewer functions properly. If you find that your brewer is brewing slower than normal, then you may have more scale buildup than normal. If that is the case, we recommend contacting our consumer relations team to help you get your brewer back to optimal use.
@@MoccamasterUSA thank you for the quick reply. I descale it but not as regularly as recommended. It's kind of like flossing. lol. I just descaled it again, and 10 cups of water take almost 5 1/2 minutes to exit the water reservoir. Will see how it tastes tomorrow morning. :)
@@kypar how did it taste? I’m decsaling my Moccamaster right now after not doing it for a couple years. My brewing isn’t slow or anything, I just figured I should do it again. I’ve had my machine for 5-6 years. Still going strong
Thank you😊
After doing the descale with bio product, the machine now groans when heating.
Technivorm, what is going on with the groans?
I used the bio clean product after.
I have the thermal pot, no glass.
Both products were used correctly.
I don't know the answer, but the first thing I would do to try and fix that is just to run a carafe worth of plain water through it three or more times to see if that helps whatever the issue is.
Just noticed they make liquid dezcal. Is that ok to use or better than the powder?
Same thing. The only advantage is you don't have to mix with water and stir and wait until everything is thoroughly dissolved, it's already dissolved. I use the powder, but I just tried the newFellow Aiden coffee maker and they suggest cleaning with a liquid cleaner and descaler, not a powder type. I assume that's to avoid any problems if people don't thoroughly dissolve the powder. I haven't had any problem using the powder in over two years in the Moccamaster.
OMG. ive always used the urnex descaler but never the cleaning powder. Lets just say after that cleaning powder my mochamaster had mochaoscopy!! The stuff/crud that came out was horrifying
So I’ve read some things that Mokkamaster doesn’t recommend using a descaler that has citric acid in it because it can ruin the copper heating element but Moccamaster USA doesn’t give that same warning . Why???
Hi Mary! It's all about the formula of descaler-to-water. We would never recommend putting pure citric acid into the machine, but a citric acid-based descaling product that has been formulated to effectively descale coffee brewers is fine, such as the Biocaf or Dezcal Descaling powders shown here. For more on this, we have this FAQ: support.moccamaster.com/hc/en-us/articles/4421958258451-Can-I-use-citric-acid-to-descale-my-Moccamaster-
Thanks for the helpful reply and the link 👏🏻
A little confused. The manufacturer of the cleaning solution says to sprinkle the powder in the brew basket, NOT to run it through the brewer (like you do with the descaler). I contacted Moccamaster and they confirmed this is true, contradicting the directions in this video.
Our moccamaster is about 12 years old, going strong. We descale every 3 to 4 months. However the water reservoir is dirty looking. It mostly seems to be a brown oily discoloration which I assume comes from the coffee bean burr grinder who lives next to it on the counter. Will the cleaning solution mentioned here..urinox or biocaf..work?
While used in the same way, the descaler and cleaning products will remove different types of buildup from your Moccamaster. Descaling will remove calcium and mineral deposits, while cleaning will remove coffee oils and other organic material from your brewer and its removable parts. Either CleanCaf Cleaning Powder or BioCaf Cleaning Powder (both by Urnex) should effectively remove the discoloration from your brewer. For especially stubborn buildup, repeated treatments may be necessary. If you prefer to have the water reservoir completely replaced, our Consumer Relations Team would be happy to arrange for this service at the Moccamaster Service Center. Our Consumer Relations Team can be reached at (855) 662-2200 or via email at info.us@moccamaster.com
@@MoccamasterUSA thanks for the thorough response. I will try one of those products. It's really just a cosmetic problem., So no need for replacement part but appreciate that moccamaster goes the extra step.
How often must it be cleaned?
You may clean the brewer as frequently as you would like. Descaling is important for ongoing functionality of the machine, but cleaning really is just about its cleanliness. You can clean at the same time you descale, or more frequently if you perceive that your machine needs it.
how many times do you have to wipe your arse?
until there is no shit on the paper...
Moccaaster says every three months or every time you go through one of their boxes of filters. It works out to about the same period of time. I do it every two months because I've seen with other machines how much regular descaling and cleaning extends the life of them without problems.
Does cleaning it using those cleaning powders help improve the taste? I'm trying to understand what real world benefits it has. Descaling makes sense since you don't want the water to be clogged around the heating element.
Descaling is necessary to ensure your coffee brewer functions properly. It also ensures your brewer continues to make great tasting coffee!
@@MoccamasterUSA I understand the benefits of descaling. I'm asking specifically about running a cleaning solution.
@@chuckzuzak I know it made a difference on my Jura superautomatic. Even with descaling, the coffee would start to taste like an ashtray and then I would run the cleaning solution and it was tasty again. I descaled and cleaned regularly and got 16+ years out of the machine.
In scandinavia the user manual still says to use Clean drop-descaler (10 euros for 40 grams of citric acid...), which leaves a bad aftertaste due to copper and citric acid not doing well together. But you still say not to use citric acid. What gives?
As they explained in another response to someone, it has to do with how much water you're using at the same time with the citric acid. I use the Urnex products. 28 grams of Dezcal thoroughly mixed with 4-cups of water.
1 packet (28 grams) of Cleancaf thoroughly mixed with 4-cups of water.
For the carafe, what about baking soda, hot water, and peroxide. Cleans carafe quickly and in about 30 min
If you're descaling or cleaning the machine, you can take the cleaning solution or descaling solution that went through the machine and put it into the craft and let it sit overnight and then rinse it out. That's free.
So one times descale and 2x h2o?
So to be safe, every 100 brews you should de-scale then clean, one after the other ? Rather than one or the other...
I am cautious to use a separate jug for water. But feel like I will de-scale AND clean rather than just de-scale...
You should do both. Descaling focuses on minerals. Cleaning dissolves rancid coffee oils that have built up and improves the flavor of your coffee.
Your EU website and the manual which comes with the machine also recommends using Durgol, as I mentioned earlier, and warns against biodegradable descalers which contain citric acid, so I assume the recommended one here does not. Also you did not show whether you fill the entire reservoir or only to it is the 8 cup mark, which is the amount that looks like is left before you cut the shot in the video. It would be helpful to say exactly what amount of water to use.
Europe suggests Durgol because it’s manufactured in Europe and best suits their needs, but it does a fine job here as well if you are comfortable with Sulfamic Acid. In North America, we suggest Urnex as it is manufactured in the USA (NY), and best suits the descaling needs here. Although, the calcium and mineral scale differs significantly from each region of our country. Their formulas and products (Dezcal or BioCaf Descaler) are Citric Acid-based and are excellent options for descaling your brewer. Rest assured we have been suggesting Urnex branded products for over 30-years in the USA, and have not seen any damage to the copper element with their formula. Acid-based products are all about the formula: strength, ratio to water, etc. As long you follow the usage directions for Urnex Descaler, it should safely and effectively rid your Moccamaster of calcium and mineral deposits. If you choose to use Durgol, a sulfamic acid based descaler, that product will be safe to use with your Moccamaster as well. Regarding how much water to use for descale, we recommend filling the water reservoir to the 10 cup mark.
@@MoccamasterUSA Thank you for your reply. I have already purchased two bottles of Durgol, and use it once so far desaling, filling it to the 10 cup mark. It seemed to work quite well, i'll go to give it an extra rinse, like three times. Are you's spring water mostly Zephyrhills from North Florida so I'm not sure if that would be more in line with the average American water or European water. Is the Durgol equally safe for the copper and other components, and for the user? What is the problem with Sulfamic Acid, if there is one? One reason I got Durgol over Urnex is because, although it does not always reliable, there were more Amazon reviews saying they didn't like odor left by Urnex, and I could find none complaining about Durgol.
Can someone help me? So I fill it up to “6” on the water line. I do about 3 full scoops of the beans to grind, using the scooper that moccamaster provides. Does this sound about right? I don’t need it to be 100 percent perfect, just 90 percent is good Enuff for me. Thx!
Hi! It sounds like you're filling your reservoir to 6 cups, or about 3/4L. We would recommend about 4 level scoops of medium-coarse ground coffee for this quantity of water. You can reference our formula chart here: support.moccamaster.com/hc/en-us/articles/1500009389881-What-formula-of-water-to-coffee-does-Moccamaster-recommend-
I choose to use RO water to brew coffee and I have zero build up. That said, I still do clean my machine but I have virtually no mineralized buildup.
With my Jura superautomatic they said if I used the Claris filters I didn't need to de-scale, but I did it anyway and got 16+ years out of the machine. So I am a big believer in descaling.
I'm the one who ignored the recommendation of using citric acid. 😢
Now, after a few dozens of cycles coffee still has that acid taste 😢😢
Do you have any recommendations on how to get rid of that acid taste?
I think the acid taste is from the copper heating element reaction with the acid (But I am not a chemist.) You may need a new element. I would contact Customer Service; can't imagine you're the 1st person with this.
"minimum of every 3 months"
>Me reading this after using mine for a full year 😬😬😬
2 years here 😂
My mom always used draino on ours to descale it
!!!! Beware, after watching this video my wife cleaned our thermal carafe using an electric dishwashing pod (Cascade Platinum). She understood this as 'I can just use a product that goes in a dishwasher, cause that's what I have on hand'. Albeit clean, the carafe completely absorbed an almost impossible-to-remove scent from this detergent which now taints the coffee undrinkable.
Beware, video said to use electric dishwasher powder, not a pod.
While I don't follow the logic, if this happened I would mix up some of the de-scaler and leave it in the carafe overnight, and then I would rinse thoroughly and maybe do the same with the cleaning solution. Another thing I would try is to mix baking soda and vinegar because that is a good solution for even getting things off of baking sheets. Just leave everything in the thing overnight rinse it the next morning fill it with some water taste and taste it and see if you need to do it again. You're basically drinking chemicals until you get this completely out of there, and also, those pods are surrounded by plastic that ends up in you.
what happen if mine got pee in it?
It's best to never use tap water. Hard water scale can be difficult to dissolve and remove no matter what brand of de-scaler you use. Want to avoid mineral scale issues? Use "PURE" (used to be Pure Nestle") brand water from Walmart or Kroger. If you can't find it anywhere use "Gerber PURE". Both Gerber and Pure remove the hard minerals by R.O. and replace them with soft minerals. When it's time to descale your machine any soft mineral buildup will just melt out of the heating element like butter on a hot pan. Your heating element will work like new every time you descale. There are better water recipes available on Home-Barista, but making water can become a chore at times. buying water is much more convenient without the worry of hard water scale buildup over time and use. Plus, it makes your coffee taste better....Cheers!
Use vinegar!
really... i don't want some unknown chemical to be odor free?
and i know you guys wanna sell a flacon for each and every specific task in my household.
maybe because it works on you sensitive Americans consuming sheep.
believe what you want.
vinegar works fine.
and baking soda works great on the exterior.
FYI They’re a Dutch company, not American.
Technivorm and Urnex are different companies, and Urnex products are designed to safely clean all coffee makers not just Moccamasters. Not everything is a nefarious conspiracy trying to screw you over.