Service Transition Processes | Free ITIL V3 Foundation Training
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- Опубликовано: 19 июн 2024
- 🔥 ITIL® 4 Foundation Certification Training Course: www.simplilearn.com/it-servic...
This lesson will help you understand the constituent processes of service transition. After completing this lesson, you will be able to:
• describe the purpose, objective and scope of transition, planning and support;
• explain the purpose, objective and scope of change management;
• describe the concept of Service Asset and Configuration Management or SACM;
• identify the purpose, objective and scope of Release and Deployment Management; and
• Explain the purpose, objective and scope of knowledge management.
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✅About ITIL 4 Managing Professional Program
This ITIL® Managing Professional (MP) Master’s Program provides practical and technical knowledge to pass the ITIL Managing Professional exam and obtain ITIL Managing Professional designation. This program covers the key concepts necessary to run IT-enabled products, services, teams, and workflows.
✅Program objectives
The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL Managing Professional program will take you through the following four ITIL modules to help you achieve the ITIL Managing Professional (MP) designation.
ITIL 4 Strategist: Direct, Plan, and Improve
ITIL 4 Specialist: Create, Deliver, and Support
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Specialist: High-Velocity IT
✅Prerequisite
Learners need to possess an undergraduate degree or a high school diploma in any discipline, as may be prevalent and accepted in their respective country of residence and/or work.Passed the ITIL 4 Foundation examination.
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Amazing presentation 💟⭐
Thank you! Cheers!
Excellent!
Thanks :) If you are thinking of signing up for the course, please click on the link for more information: www.simplilearn.com/it-service-management/itil-foundation-training?ITIL-Service-TransitionProcess-iMYmS_KmnQA&SC&
:(( its hard for me to understand. i dont know why welp!
This is not a bad video for an overview!
Thanks Alun :) If you are thinking of signing up for the course, please click on the link for more information: www.simplilearn.com/it-service-management/itil-foundation-training?ITIL-Service-TransitionProcess-iMYmS_KmnQA&SC&
Can anyone of you suggest books on service operations, transitions, service operations. Management books which gives a better understanding on the Operations management.
Hi Sagar, thanks for watching our video. You can check out this link to know about the 13 Operations Management Books Every Supply Chain Professional Should Read: www.scmdojo.com/operations-management-books/.