IT Service Management Tutorial | What Is ITSM? | ITIL Foundation Training | Simplilearn
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- Опубликовано: 20 июн 2024
- 🔥 ITIL® 4 Foundation Certification Training Course www.simplilearn.com/it-servic...
This video on IT Service Management Tutorial will take you through everything you need to know about the concept of IT service management. ITSM is the practice of delivering IT services and supporting internal customers with the help of people, processes and technology.
The video on IT Service Management Tutorial covers the following topics:
0:00 - Introduction to IT Service Management Tutorial
0:40 - What is ITIL?
6:00 - What is ITSM?
7:52 - Key concepts of ITSM
17:20 - ITIL service lifecycle.
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✅About ITIL® 4 Foundation Certification Training Course
This ITIL certification introduces learners to ITIL V4 Certification, the newest version of the ITIL 4 exam, to understand and improve an IT-enabled enterprise. This ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.
✅ITIL Certification Course Overview
This ITIL 4 foundation provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL 4 service lifecycle. By the end of this ITIL certification, you will understand how ITIL 4 evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
✅ITIL Training Key Features
19 PDUs for self-paced learning
22 PDUs for online classroom flexi pass offered
30 chapter-end quizzes and 2 industry case studies
Four simulation exams
Exam voucher included
✅Benefits
The ITIL certification is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.
✅Eligibility
This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
✅Pre-requisites
Learners need to possess an undergraduate degree or a high school diploma.
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Do you have any questions on this topic? Please share your feedback in the comment section below and we'll have our experts answer it for you. Thanks for watching the video. Cheers!
I got a training with Service now and got a job under service catalog. Am not so confident yet can u help?
Sure, but can you elaborate on your doubt more?
Namaste
ITSM is a very broad field and some of the popular frameworks are
a) ITIL 4.0
b) MOF 4.0
c) COBIT 2019
d) TOGAF 10 th Edition
e) FITSM
f) Lean IT
g) SRE
The world is moving towards a fusion of frameworks
Thank you sir for doing these video. It helps a lot ... IT infrastructure is not bad at all 😊 know watching more IT infrastructure tutorials 🤩🤩 I'm here cos i want more and more knowledge.... 😂😂 thanks ones more i really aprieciate 🥰🥰🥰
WooHoo! We are so happy you love our videos. Please do keep checking back in. We put up new videos every week on all your favorite topics. Whenever you have the time, you must also check out our blog page @simplilearn.com and tell us what you think. Have a good day!
Nicely explained. Highly recommended.
Glad you enjoyed our video! We have a ton more videos like this on our channel. We hope you will join our community!
Very Helpful Video. Sir, Please explain the Types of Problem Management in brief. Thanks
Thanks for watching our video and sharing your thoughts. Do subscribe to our channel and stay tuned for more. Cheers!
Thanks for giving great piece of information 👏
You are most welcome
Nice training CMR sir. When I was in Accenture that time was also attend your training also
Hey, thank you for appreciating our work. We are glad to have helped. Do check out our other tutorial videos and subscribe to us to stay connected. Cheers :)
Thank you 🙏. God bless
WooHoo! We are so happy you love our videos. Please do keep checking back in. We put up new videos every week on all your favorite topics. Whenever you have the time, you must also check out our blog page @simplilearn.com and tell us what you think. Have a good day!
By the way , thanks for the video👍.
Thank you too! Do subscribe to our channel and stay tuned for more.
great class
Thanks a lot!
good presentation
Thank you!
Good Job!
Thank you! Cheers!
this was a really nice session … but I will still say ML video is interactive !
Hey Suhana, thank you for watching our video and for the honest feedback. Do subscribe, like and share to stay connected with us. Cheers :)
PLEASE PROVIDE ML LINK - I WOULD APPRICIATE THIS , THANK YOU
Hi, I am currently in Australia and heard there are fair bit of opportunities on ITIL here. But I am really confused what to start learning in ITIL as there are so many certifications available. A basic knowledge is needed to get a job for me in Australia. Please suggest me. Thanks heaps. What specific certification should I learn? .
Hi, ITIL certification can be taken up only if you have minimum of 1-2 years of IT experience. We would like you check out this article to know about different certification in ITIL: www.cio.com/article/2388142/what-itil-certifications-mean-to-your-it-management-practices.html
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