Samsung Refrigerator Repair - Freezing Up On the Back Panel - Evaporator and Defrost
HTML-код
- Опубликовано: 17 май 2024
- This video shows you how to Repair a RF266AEPN Samsung Refrigerator DA96-00516B Evaporator and Defrost
Symptoms may include: Freezing Up On the Back Panel or Not Cooling Properly
View this video on our site: www.appliancevideo.com/samsun...
ApplianceVideo.com provides repair and diagnostic videos on *Major Appliances*. Our videos have been produced and reviewed by our factory certified technicians with over 30 years of infield experience. From the Do-it-yourselfer to the senior tech, our videos guide you step-by-step so you can successfully diagnose and fix your appliances with ease.
Fix it Yourself and Do it Right the First Time
Visit us at: www.appliancevideo.com
If we helped you, please support us and Subscribe to our channel!
ruclips.net/user/Applianc...
Or send us a tip, so we can keep making free Appliance Repair videos
Paypal: www.paypal.com/paypalme/appli... 
Хобби
Very professional demonstration and explanation. I looked like a superhero after following these instructions. Thanks!!!
Glad it helped! Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Thanks - this was by far the most helpful video I found online! My family thanks you for a working fridge!
Thank you for
your positive response, we are glad we could help. Please help us by
subscribing to our RUclips channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your
friends & family know how our FREE videos can help them. Or you can
support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to
post free videos and help over 1-million people per month like you repair their
own appliances. We also have thousands of more quality videos on all major
appliances made by our factory trained technicians at www.ApplianceVideo.com .
Is it still working?
Without question Samsung refrigerators are no good too many dilemmas do not buy them stay away
@@johnlanhamsr.2541 100% - I also have SO many problems with my Samsung refrigerator. I would advise anyone to not buy Samsung for refrigerators - they are so faulty.
Thanks for taking the time to post this. Very helpful!
I see that these post are from a long time ago, but came across searching for answers on our Samsung French Door unit that was not cooling lately. So watched your video and it was very helpful. While our unit is 6 yrs old, its surprising that this just started. Anyway, found drain was clogged, the fan wiring to the wall connector seem rusted and came off quite quickly, so this needed to be re-soldered and added silicone to the inside cap to protect. One thing I did find, and not sure anyone else noted this, but the bottom screw that holds the middle support bracket is quite long, and I think it penetrated the drain line as the screw had rust, and rust was around the screw hold in wall. Notice during defrosting that water would occasionally come out the hole. So I sealed it with a little silicone, found a shorter screw and put back. So far the temp is running at 39 degrees. But will monitor for a few days before putting food back. But thanks for sharing your insight to this samsung problem..
Thank you for this great video.I'm experiencing ice build up on my Samsung RF261BEAESP, which stopped cooling.I'm going to look you guys up after the holiday
Thank you for
your positive response, we are glad we could help. Please help us by
subscribing to our RUclips channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your
friends & family know how our FREE videos can help them. Or you can
support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to
post free videos and help over 1-million people per month like you repair their
own appliances. We also have thousands of more quality videos on all major
appliances made by our factory trained technicians at www.ApplianceVideo.com .
This guy is a true professional refrigerator repair man
Thanks for your response, we are glad we could help. Our library
of over 5,700 videos are currently helping over 1.6 million people like you
every MONTH. Please help us by
subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook
page, Twitter, Instagram or any other social media sites. Your support will
help us keep producing more free quality videos.
This video just saved me hundreds. We had a repair guy come out 6 months ago and he defrosted it and replaced the panel but not the heating element. Shocker- it iced up again. You came to the rescue! I ordered the part online and fixed it myself. Good to go. Thanks again!
Ben Wolf
Thanks for the positive comment. Hopefully we saved
you some money. Please help us provide more videos to our site by posting ApplianceVideo.com
on your RUclips, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support
our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern
time. Thanks again your support. Matt, Ace Appliance service technician.
Ben, is it still "good to go" after the past 3 years after you replaced the heating element ?
Hi Ben is it still good to go? What’s going on with it?
Where can I buy the heater element you show here?
Thanks for the informative vid. Much appreciated, couldn't do one as good! Will share.
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
What is the type and name of this sensor is called..... I have the same fridge, but with ice maker on top and bottom............????
@@igotfeliciadreams2429 i need it too
Thank you sooooo much! It is fixed, you made it look so easy. I ordered the part and fixed it myself. You are the best! Thanks again.
What was the issue you had?? Was your freezer cold and fridge warm??
Thank you very much for your video. you saved me a lot of time and aggregation, and money. excellent videos and very professional.
Thank you for your positive response, we are glad we could help. Please help us by
subscribing to our RUclips channel. Or support our parts department at
1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to
help the over 900,000 people per month like you repair their own appliances. We
also have thousands of more quality videos on all major appliances made by our
factory trained technicians at www.ApplianceVideo.com .
thank you but it seems like i have to do this once a month this samsung refridgerator suck water
@@Appliancevideo You should put your parts department website in every repair video description so it's easy to find. I'm ordering the part from you guys. Thanks
Awesome video, thanks! Just cleared my drain of ice.
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Thanks for showing me how to repair my fridge!
Happy to help! Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Great video do you have the link where to buy the parts from?
This video is great thank you for the info , I had the same issue with my fridge and I replace the heating element but it’s still freezing up , do you think it’s the fan probably not working properly ? My fridge is the Samsung RF18HFENBSR
Some believe the sensor shouldn’t mount directly above the heat that rises from the right side. They move the sensor to the left, clamping it instead around the adjacent copper tube. Also, thawing the edges of the plastic cover before trying to disengage it from the back wall may help prevent it breaking during the effort. Also, replacing the heater drain probe with a new, long tongue style can help keep the drain port from freezing up. Otherwise, thank you for a well-done video with steps that are easily viewed and understood, unlike some others that are not thought out well in advance and are clumsily presented.
Excellent video, thanks. I was defrosting every few months and tried a new solution. About 6 months ago, after it froze again I bumped up the recommended temp setting to 40 and 0, instead of 38 and -2. I put a towel in the front of the front of the bottom (frozen) drawer and the towel began getting wet, to the point that I had to replace it every day. After about 2 weeks of this the bottom drawer became unstuck. I took it out and was able to pull out a thick sheet of ice that covered most of the bottom of the ref. I dried everything out and it's now 6 months later and everything appears to me working fine running the higher temps. I have a towel under the drawer and it has remained dry. It might just be a quick temp fix someone so inclined. Thanks again for the detailed explanation.
Thank you so much for posting this video, I have that exact fridge. Although my issue was different, I still needed to get that back cover off to expose the coils. I'm glad you also included instruction on removing the double drawer top, it was getting the best of me. Thanks again!
Thanks for your response, we are glad we could help. Our library
of over 5,700 videos are currently helping over 1.6 million people like you
every MONTH. Please help us by
subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook
page, Twitter, Instagram or any other social media sites. Your support will
help us keep producing more free quality videos.
@@Appliancevideo Wow, a computer, we don't really care...we? there is no we, just an automated computer reply.
The heater cable you installed is plug and play but besides being new, is it any better (different) than the one you replaced? ALL Samsung Fridges have this issue so they obviously need a bigger/better heater coil.
Hi. Thanks for the video. Our Samsung RF263 French door has the same problem. Trying to figure out how to get that panel off. We didn't know about that 4th screw!
Thank you for your positive response, we are glad we could help. Please help us by
subscribing to our RUclips channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your
friends & family know how our FREE videos can help them. Or you can
support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their
own appliances. We also have thousands of more quality videos on all major
appliances made by our factory trained technicians at www.ApplianceVideo.com .
yes and keep away from KIRKLAND brand fridge, another lemon .
This video is an enormous help. I'm not all that familiar with the general design of a refrigerator. When the water goes down the drain shown in the video, where does it go? I ask because my Samsung has a great deal of ice build-up, so as it melts, do I need to worry about something flooding someplace?
halkarp
Thanks for the positive comment. Hopefully we saved
you some money. Please help us provide more videos to our site by posting ApplianceVideo.com
on your RUclips, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support
our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern
time. Thanks again your support. Matt, Ace Appliance service technician.
halkarp Did you ever get an answer to this question? I need to thaw mine as well. Thanks
It goes to a tray in the lower rear of the refrigerator and is evaporated by heat from another component... so don't worry about it, but also don't pour TONS of water down it because it could overwhelm the evaporation process.
Great video!
Thanks
Good video.
On my fridge (RF266AEPN) which seems like the same model you are working on, right above the thermistor clip on the upper right, there appears to a 'tootsie roll' of some putty or something. On my fridge, that 'tootsie roll' melted over the thermistor clip.
I'm wondering if there is an explanation for that?
Great Video! Do you have another video for this model Samsung (RF266AASH) if the freezer isn't keeping things frozen?
Yes, we have many videoes on the Samsung . Go to our search by video by model at www.appliancevideo.com/video-by-model-number/ .
Great video. Did you replace the sensor and thermostat? is that the DA47-00244Q part number? thanks so much!
Thank you for your positive response, we are glad we could help. The parts replaced are model specific. Please help us by
subscribing to our RUclips channel. This is the only way we can continue to
help the over 900,000 people per month like you repair their own appliances. We
also have thousands of more quality videos on all major appliances made by our
factory trained technicians at ApplianceVideo.com.
Great video. thx.
Thank you
Great video, easy repair, what was the exact part number of the heating assembly(tube). The part number you listed is for the whole radiated system
voodoochilezee
Thanks
for the positive comment. Hopefully we saved you some money. Please help us
provide more videos to our site by posting ApplianceVideo.com on your RUclips,
Facebook or Twitter account or add us to your circles. If you are in need of any parts please support
our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern
time. Thanks again your support. Matt, Ace Appliance service technician.
Thank you I need to try this my fridge also makes a loud popping and cracking day and night . Do you have an idea what that might be it sounds like crushing ice and turning ice . I do not have the water hooked up and never has been and the ice mode is off . I see on the web many people have this prob. As well. Most of the dealers / stores in our area have stopped selling samsung refrigerators it's to bad that they can't make a good one bc they sure are nice looking peaces of junk. I will be buying parts from you guys . Our fridge has had problems since it was new and 2 yrs later still has problems .
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
That's the sound I hear before ice consumes the fan and stops cooling
I hear the loud cracking popping sounds when ice is building up behind the back panel inside the fridge. That happened before I replaced the dinky tab that directed water into the drain tube that Samsung provided. You can buy a replacement tab on Amazon. 6 years later, same thing started happening. I replaced the heater coil about 5 weeks later it froze up again. Next I'll try replacing the heat sensor. If that doesn't work I may just pitch this stupid refrigerator. Never buying another Samsung again!
Excellent video
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Just replaced my heating element, Thanks for video.
Glad it helped. Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Did that work for you. It didn't fix my problem. Nothing changed.
@@danlaino4303 It worked for a while and then slowly started having the same problem.
@@sammc8680 Exactly. We went out and bought a new refrigerator yesterday delivery date of Sept 11. I wasted about $80.00 on parts and hours of time defrosting and replacing and checking other parts .Hopefully mine keeps working without me having to take if apart again before Sept 11th. We downsized to a condo so no garage like the old days to put it in and use as a freezer because that works just fine. What a waste of money 3+ years ago on this piece of SAMSUNG POO POO! Never again!
Excellent videos
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Glad to have this fixed thanks to your guidance - but now how to get that bottom/crisper shelf to go back in. It looks like the pegs near the back of the shelf dig into that shelf rail. Whats the trick between 10:02 and 10:06 to get that shelf back in place?
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Thank you for your videos. My 266 does not ice up. The fan works. The power cool seems to work - temp gets down to 30 but quickly goes back up to 46-48. Will not go below 46 on regular cool. Was wondering what it could be.
Thank you for your positive response, we are glad we could help. Please help us by
subscribing to our RUclips channel. Or support our parts department at
1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to
help the over 900,000 people per month like you repair their own appliances. We
also have thousands of more quality videos on all major appliances made by our
factory trained technicians at www.ApplianceVideo.com .
Great question, you can call our parts department at 1-800-830-5465 and they can give
you help 7-days A week. If you have a more technical question that our parts
department cannot answer, our technicians are answering
all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 3,000 common questions
and answers that you can easily search through by your model number, appliance
make, and problem or error codes, and It’s free to search through our question
& answer library.
So what was the issue? Mine won't go below 46 temp either. And these people on this video didnt answer either
Educational video tks.
Thank you for your positive response, we are glad we could help. Please help us by
subscribing to our RUclips channel. Or support our parts department at
1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to
help the over 900,000 people per month like you repair their own appliances. We
also have thousands of more quality videos on all major appliances made by our
factory trained technicians at www.ApplianceVideo.com .
This video is super helpful. My samsung fridge is not cooling and there are ice in the back panel. (freezer working fine) How do I know which part I would need to replace?
That is a question for our technicians, they are answering all questions at our
website www.appliancevideo.com/repair-help/ . We also have over 3,000 common questions
and answers that you can easily search through by your model number, appliance
make, problem or error code and it’s absolutely FREE.
Hello, I have a Samsung refrigerator model RF28HMEDBSR and the fridge cools but the freezer does not, do you know how I can fix it?
How did you know that the heating element was bad without testing it? Or the temperature sensor? Usually, the problem is just a plugged drain and there is a new, larger OEM replacement part that clamps around the heating element to prevent the drain from freezing.
Hi, do you have a link to the heating part in the video with the two clip on regulators? Thanks
If you call 1-800-830-5465 with your model number our parts department can look it up. Thanks
thank you for the video ..... I noticed you all don't have model RB215ACWP on the parts website. consider also wrapping a copper wire between the heater and the coil's tubing
Thank you for
your positive response, we are glad we could help. Please subscribe to our
RUclips channel or donate a dollar to our fan funding page to help us create
more quality content. This is the only way we can continue to help thousands of
people like you every month. Just click on the link below and go to our RUclips
page and click on the BLUE support button on the right hand side of the page.
Thanks in advance. ruclips.net/user/ApplianceVideos
I will *avoid ALL Samsung* products for the foreseeable future because of this pile of junk I bought unless they come to me and buy it back, move it out and replace with another brand...not about to happen.
Bo McGillacutty their televisions are the absolute best, but yes...appliances have a problem.
We'll replace our crappy Samsung refrigerator with a Panasonic.
I wholeheartedly agree. The biggest piece of crap on earth
100% correct...Samsung refrigerator is absolutely the worst. The new filter design is impossible to install. We have had nothing but problems for the four years we’ve had it. Drain freezes up constantly and plastic parts have become brittle and are breaking. Never again!
Bo McGillacutty m e too
Hi Matt, I called for the part, but the person who assisted me couldn't find my Samsung RF263AEPN model number in the system. I don't know if this is the same evaporator defrost system model number that I need.
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Finally found a permanent fix. After having a repairman twice come out and defrost the back panel I tried it myself and accidentally removed some of the Styrofoam shroud encasing the fan. That removal of Styrofoam seems to have permanently resolved the problem. We also make sure the panel vents are not blocked off by food in both sections and leave space around it to allow it to shed heat. Other than removing the shelves and 4 screws it is an easy fix.
Where and how much did you remove? Have mine apart as we speak.
@@douglasblack3865 Since I didn’t totally defrost before removing the panel it was a pretty big chunk that tore off when I pried the panel off. In other words around the fan and close to the coil. My guess is the extra area allows defrost to work better. Given the tightness of the panel I didn’t see much advantage to having it. Before freeze ups were an every six month problem, now it’s going on almost 2 years without a problem.
I have put mine on Forced Defrost and let it sit for 20 minutes beeping and then removed the back panel and the heater coil was not hot at all. Would you suggest the thermostat part, the fuse part, or the heater coil itself if that is the case? I have to defrost the ice every 3 weeks in mine as it never melts off.
Great question, you can call
our parts department at 1-800-830-5465 and they can give you help 6-days A week
Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more
technical question that our parts department cannot answer, our technicians are
answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 6,000
common questions and answers that you can easily search through by your model
number, appliance make, problem or error codes, and It’s completely free to
search through our question & answer library. There is a very good chance
you question is already answered there.
Hi, I have RFG298HDRS and need to replace the water filter housing, can you please let me know if you have a video for the same.
+Sridhar Gupta You can go to ApplianceVideo.com and search our library. We have over 4,500 quality videos there.
great video guys. How do I know if it is the defrost unit. Mine is just like the one in the video. Its not get cool, Freezer is fine, Cleaned all the vents and coils. Just not sure what to check next. Any help.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Ironically, I got a samsung fridge ad before the video started.
Thank you for
your positive response, we are glad we could help. Please help us by
subscribing to our RUclips channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your
friends & family know how our FREE videos can help them. Or you can
support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to
post free videos and help over 1-million people per month like you repair their
own appliances. We also have thousands of more quality videos on all major
appliances made by our factory trained technicians at www.ApplianceVideo.com .
How do you know if that needs to be replaced last week we replaced the little metal part that is on the bottom of heater but it is still freezing up so I am guessing it would be this??? I would love to know what you would think
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
My refrigerator started doing the same thing. It started freezing up in shorter time frame intervals too. Cleaning out the drain tubes on the back of the fridge stopped the whole problem. The energy saving tiny drain covers get clogged up if you have hard water. I actually cut the openings a little wider and I’ve had no more issues with it freezing up.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Brian, this may be my problem also. Where are the drain tubes located?
Ditto
Is the newer heating element/part an improved one or is it the same (and will eventually fail as well)?
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Did you ever find out your answer on the new heating element being better or just as bad?
@@yellowribbon9118 i am installing a new evaporator heater element and temperature sensor today. if that does not work, we are going to tip this pos into the trashpile. ;)
@@gbiles2 Likewise, I just bought these parts myself based on these videos. I will install these parts soon too.
If it fails, id love to take it to the shooting range.
@@yellowribbon9118 has the back of your Samsung frozen since you replaced the parts? Have you had a chance to be able to tell if it's made a difference?
Great video thank you!!! But I have a question. A few days ago the fan was making a terrible noise and I found ice near the top. I unplugged for a few hours but apparently not long enough. Since then the noise had stopped but I noticed the fridge section was not cooling. Fridge was at 50 and the freezer was at 0. Found this video, took the panel off, and low and behold the ice on top of the coils, around the fan, and on the bottom plugging up the drain. So I am thinking its the defroster. But you told a poster ice building up near the fan is usually air and humidity from bad seal. Your video shows ice near the top by the fan section but you replaced the defroster. Is there a way to test the defroster?
Ice most likely got on the fan blade and it was out of balance, That will make a vibration noise. By defrosting the ice corrected your problem. Thank you for your positive comment . Our family-owned and operated company works hard to provide you with FREE, high-quality repair videos. Thank you for your continued support and good luck on your project. If you are in need of any parts, our parts department has over 5-million in stock for same day shipping. Please call 1-800-830-5465 for any of your parts needs, or you can order online 24 hours at: ApplianceVideo.com. Thank you and good luck with you project.
Great video. I have that exact unit in the video, and my question is what is the part# for that replacement kit you put in? I can only find individual parts, not that whole assembly.
Duane
If you take the model and serial number off the unit and call our parts department at 1-800-830-5465 they will tell you the exact kit part number. Thanks for your positive comment. Please help us provide more videos to our site by subscribing to our RUclips page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.
Since I'm in South Africa where can I get the parts for my fridge as it's not cooling ? I'll be happy if you give me the supplier numbers specifically in the Free State or any other place in SA .
You should test each part with specs from a service manual. My problem was only the defrost sensor ($7 part from Sears). The manual shows auto diagnostic tests and will tell you the ohm reading for a defrost sensor at room temperature. It is not the same for each refrigerator. Test the heating element for continuity. Test the bimetal thermostat for continuity at temps shown in the manual (e.g. mine opens at 140 degrees). Main circuit board is probably OK if your readout looks normal.
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
hey, great video..My issue is that the water filter on my model is BETWEEN the crispers.. CAN'T access the screws. How do I get the filter system out?? do I need to get to the back to disconnect??
ANY Video would help, i'm a visual guy...
thanks...
Pull filter out then press both tabs right above where you pulled the filter out press at the same time and it will release bottom shelf
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
chris,
in the 2 or more years since they put the wire in it has happened only once but I think the kids left the freezer open when it happened. it was a constant problem and was either overflowing or would freeze under the crispers with water flowing out under the ice and over edge to freezer door. Crappy design for an expensive fridge. after they fixed it I no longer have water outside from the door panel. I still get ice and so I have not bothered to do anything about it or complain
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
How much does that repair typically cost?
@@rosieherrera3863 Have you found out yet?
Hey awesome video, but I have a question. I have the same fridge and it seems to be cooling fine, no issues there, but I recently noticed a loud fan related noise. Upon further inspection I found there to be ice build up in the top section where the fan is. Is this a precursor to my heating unit going or can I just clear the ice and be ok? I had the fridge set to factory setting, not overly cool and anything like that. Any info would be great because the noise is quite annoying, thanks!
We're happy you liked our video! When you are getting frost build up around the fan, it is not caused by a defective defrost heater. The most common cause is air and humidity leakage. You could have a bad refrigerator or freezer door seal, or if you have an ice dispenser through the door, the flap in the door may not be closing all the way.
I also am getting ice build up around the fan and behind that cover. I've defrosted it before and removed all ice but it keeps happening. Please let me know whats parts I could order to permanently fix this problem.
did that also fix ice scraping with the fan motor in that section ?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Is the ice build-up a sign of failed "heating element?? A refrigerator repairman told me to just defrost it and put it all back together if the fan works.
If yes, and I need the heating element only as in the posted video - what is the ordering number for the heating element only?
+Rudy Kardos Generally with these refrigerators, there is nothing wrong with the heater element. Its the computer that tells it when to heat up, which is not working. You can test the heater element with a ohm meter to see if its shorted out. Like I said, most of the time the heater element is fine.
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
How to get in touch with you. I have a burnt out plastic housing where you plug the heater. Can you tell me how to replace that socket and where to buy that part.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Hello I have a Frigidaire and has no circuitboard I replace the defrost timer and defrost sensor yet it’s still ice builds up on the course when I manually turn on the defrost defrost the ice what do I do now
Our Fridge and Freezer seem to be cooling fine but we started to notice large amounts of water under the Vegetable trays just and noticed the holes down the right side of the Duel cooling full of ice chunks. I have taken everything apart and am letting it all thaw with the doors open. The drain seemed totally clear when I poured hot water down it. Just like in your video there is a chunk of ice above the heater by the screw hole. The Vent hole further down that I assume leads to the Freezer had some black mildew. We have also had lots of problem with our seal getting mildew on them but decided against replacements when we looked at the cost unless we are sure that is the problem. I want to be sure we are replacing the correct part. Can you give any specifics on how to test to see if the problem is the Heater, sensor or something else? Does it seem strange that there is mildew around the pipe to the freezer? We live in Florida so Humidity and mildew is always something we chase, plus with 3 kids they have left the door ajar more than once. I have not had any fan noises that people have mentioned.
Have you seen any gaps in the door seals ? In the freezer or refrigerator seals ? If so that is where the ice is coming from. If not do you have an ice dispenser that dispenses ice in your door ? If so your door baffle may not be closing all the way and causing the ice issue. If your seals are sealing good with no visible gaps especially on the bottom, run your fingers underneath to be sure. Dont replace the seals, get baking soda and and hot water and tooth brush to get the mold off them. Only replace them if the magnet starts coming off or if its ripped. If none of these suggestions are your issue, send me your model number so I can give you more suggestions. Please help our ranking by subscribing to our RUclips page or posting our ApplianceVideo.com site on your Facebook or Twitter account. This will help us to continue to make new professional videos from our factory trained technicians and help people like you. We also have our technicians daily emailing professional advice to people that have problems with their appliances. We have helped thousands of people save hundreds of dollars. Thanks in advance for your help.
This is also an extremely common defect in this fridge. You will have to replace the entire back fan panel. The fix takes less time than packing all the food out and back in. There are 3 screws holding that fan/coil cover in place. During the defrost cycle, the water drips down the front of the cover and into the fridge section. Alternately, you can take it apart. It will be rusted. Clean it, put wax on the metal bent piece, bend it more towards the back of the fridge to try and make sure the water goes in the drain, then balance the fridge to make sure it leans back further.
Great video, My problem is that the freeze is cooling properly but refrigerator is not, had massive ice build up and fan noise from top fan, unplugged refrigerator let set for 24 hours, freezer reached temperature but refrigerator has not, you do not feel no air flow from the top of refrigerator, chiller compartment is getting cooler than frigerator, could top fan be bad?
You may still have ice in the air duct going to the refrigerator section. I suggest you shut it off with doors open for 24 more hours, If you had ice build up you most likely have a part of your defrost system that is defective. Possibly your defrost timer, therm or heater. Our family-owned and operated company worked hard to provide you with FREE, high-quality repair videos. Thank you for your continued support and good luck on your project. If you are in need of any parts, our parts department has over 5-million in stock for same day shipping. Please call 1-800-830-5465 for any of your parts needs, or you can order online 24 hours at: ApplianceVideo.com. Thank you and good luck with you project.
What is the black material wrapped around the very skinny pipe on our right side at the top of the evaporator? Mine has melted and dripped down over the white plastic that runs toward the bottom of that pipe
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
I have the same refrigerator and this ice buildup keeps happening. I see this part you replace here is discontinued. Does that it's not fixable?
Great question, you can call
our parts department at 1-800-830-5465 and they can give you help 6-days A week
Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more
technical question that our parts department cannot answer, our technicians are
answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over
4,000 common questions and answers that you can easily search through by your
model number, appliance make, and problem or error codes, and It’s free to
search through our question & answer library.
Is there a test you can do to see if this is the problem Part? Ohm meter or something? Mine is freezing up... Thank you? If there is, I will purchase from your site.
I have a Samsung RF28HMEDBBC... The part looks the same...
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Ok but how do you diagnose that the heater is not working. I got same problem but I checked for power at the fan and did not get any voltage so if the fan does not turn also the evaporator will freeze. How do I check if the board I'd bad ? I checked power goes in but I could not see going out I'm old and even with glasses could not see the letter on the board .
Great vid, my issue is I not sure if the heater is bad, I bought it for a pretty good price but after t ran for a couple of months it did freeze up and stop cooling. Can I test the heater to find out if it is bad?
Great question, you can call our parts department at 1-800-830-5465 and they can give
you help 6-days A week Mon-Sat . If you have a more technical question that our
parts department cannot answer, our technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 4,000
common questions and answers that you can easily search through by your model
number, appliance make, and problem or error codes, and It’s free to search
through our question & answer library.
@@Appliancevideo ApplianceVideo.com
Fantastic video could not of been better in the quality and ease of following what to do. Could this be what is causing water in the bottom of our fridge section in our Samsung Freezer on the bottom unit. Water will also form in the crisper drawers. The water under the drawers will freeze and make the drawers hard to open. Thanks again
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
I have a Samsung refrigerator model RF263AERS .The cool select pantry has half on inch of ice in it
and has ice underneath it. The temperature adjustor doesn't seem to work.
Great question, you can call
our parts department at 1-800-830-5465 and they can give you help 6-days A week
Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more
technical question that our parts department cannot answer, our technicians are
answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 6,000
common questions and answers that you can easily search through by your model
number, appliance make, problem or error codes, and It’s completely free to
search through our question & answer library. There is a very good chance
you question is already answered there.
Hi,
I have a Samsung refrigerator model # RS267TDTRS/XAA and it keeps having ice build up on the regular fridge side and not cooling at all. This had happened many times! I just took it a part a week ago and ice completely encased the fan so much that it couldn't move and the coils were covered with ice. I wanted to order the same parts you're reparing in this video. I ordered these two parts from you folks: the SAM DA61-06031A - FIXER-HEATER SUB;HAEMIL1 and the SAM DA32-00029Q - SENSOR TEMP;DTN-C502G6X. Did I order the correct parts? Please let me know because it that's not it I want to call back and place the correct order. Thank you!
Yes, those are correct. Let us know how the repair goes. Thanks Matt
Did this solve the problem?
Thanks for the help. But would this happen again
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
How do you know if the problem is the Heater-Metal SHEATH;120V or the defrost thermostat? I have a Model rf263beaebc that works wonderful until the fan starts clicking and the temperature in the fridge stops cooling. I've left it off and open for 16 hours and it worked again list a charm for about three weeks and I was right back with the same issue. Samsung acts like my problem is isolated but with the number of videos out here and posts on blogs, I don't think I'm alone. I don't know if there is a simple answer to my question or it's a gamble as to what the issue is.
Great question, if you have a
more technical question that our parts department cannot answer, you can search
our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call
our parts department at 1-800-830-5465 and they can give you help 7-days A week
Monday -Saturday, or search at www.SaveMoreOnParts.com 24 hours
7- days A week.
Thanks for your expertise but having to do this is totally unexceptable to me. I will never buy another Samsung product again.
Thanks for your response, we are glad we could help. Our library
of over 5,700 videos are currently helping over 1.6 million people like you
every MONTH. Please help us by
subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook
page, Twitter, Instagram or any other social media sites. Your support will
help us keep producing more free quality videos.
Hi Shawn, thanks for the great video. My Samsung rs25h5111sr/aa had ice build up in the fridge section which affected the temperature in that section. I took the cover off to melt the ice but the temperature was still high. I then changed the temperature sensor with no luck. Now the temperature is around 39- 44 degrees. When I checked the evaporator coils, I realized no ice is forming on them. Do you know what could be the cause of this problem? The freezer works great. Thanks.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
@@Appliancevideo that was pointless. Why answer ot with a standard message like that?
I want to ask a question,of the sensor there is a black rubber thing,what is that?
my refrigerator stopped working andd ive followed this video and opened it uo as mine too was freezing at the back there and saw that that black rubber is melted all over and into my sensor. could this be the problem? and should I remove the black stufff off the sensor,should it work?
Great question, you can call
our parts department at 1-800-830-5465 and they can give you help 6-days A week
Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more
technical question that our parts department cannot answer, our technicians are
answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 6,000
common questions and answers that you can easily search through by your model
number, appliance make, problem or error codes, and It’s completely free to
search through our question & answer library. There is a very good chance
you question is already answered there.
I've found out that this part, DA96-00516B Evaporator and Defrost, is no longer available. I searched two diff. appliance stores online. But this part # includes the entire assembly, not just the heater part, which the video shows being replaced. Has anybody found just the heater part? Thx.
I have a similar model ( RF265AB ) - I had recent fried the mainboard because the ice maker had broken & the wires on that shorted. In any case, when the repair guy was out diagnosing that (I replaced mainboard myself, but didn't identify problem ), he mentioned that there was a simple repair to stop the RF265AB from frosting over -- you basically "lower the heater" a small amount. It wasn't clear to me how to do this given that the components are zip-tied and given cable lengths.
Right now, I just turn the fridge OFF every 1-2 months, let it defrost and suck out the water (or use towel), but I would like to find a longer term fix. Any ideas?
Dirk
If you go to our FREE repair help website at ApplianceVideo.com and post this question, We have 14 factory authorized technicians that will answer any technical questions daily on your appliance issues. This is the only website on the web that you can get questions answered by certified appliance and HVAC technicians at absolutely no charge along with over 2600 free repair videos. Thanks Matt Ace Appliance factory service technician
Thought I would follow up - the answer at this link in Samsung community says the problem is that water is getting where it shouldn't get because the fridge is not properly leveled. This could be a similar concept to changing the heater location which the tech mentioned to me three years ago. In any case, I ordered a replacement part but am also going to check the level on the unit. us.community.samsung.com/t5/Kitchen/Evaporator-Fan-freezing-RF263BEAESR-French-door-refrigerator/td-p/63478
Hi, I have 2 years old Samsung RF217ACWP/XAA, since November every time when I bake in the oven (they stay next to) or maybe I put something warm inside (never hot) refrigerator start cooling more then temp shows then stop cooling at all. Temperature shows -2 for freezer and 34 for refrigerator. I took off the back wall and everything behind was covered with ice, I used a hair dryer to defrost and then I reset it and shows real temperatures and start cooling and then temp. reach correct level. I did this 3 times in two months. What parts I should buy ?
Ula
All of our technicians are now answering questions daily on the ApplianceVideo.com website. You can search completely FREE in our Repair Help section. Or you can get unlimited technical advice and video links emailed to you by our 14 factory certified technicians at www.appliancevideo.com/premium-membership/. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks for your support. Matt Ace Appliance factory service technician.
I have a Samsung french door type fridge, model # RF4267HAWP. Drain pan below freezer compartment filled with 1/2 inch of ice monthly = On hands and knees chipping it out. Finally bought small part that was supposed to fix it BUT as I was tossing out expired foods and remainder was BELOW VENT OPENINGS, ice accumulation below freezer drawer STOPPED. Now dry.. An easy solution - perhaps info can help another! Judy
+Judy Clair
Good question, with our technicians
now getting hundreds questions weekly, they are answering all questions at our
website www.appliancevideo.com/repair-help/ . We also have over 30000 common questions
and answers that you can easily search through by your model number, appliance
make, problem or error code and it’s absolutely FREE.
Hi! I"ve got a client that has a samsung RS21DANS , bugs got into the control display and can´t find the way to dismantle it , to clean it up and maket it work properly again , If you can help me on that I´ll appresiate it ! thanks.
+alfredo hernandez
We would like to help you answer your
question. With our videos now getting over 900,000 views per month and hundreds
of questions from people like you, our technicians are now answering questions
at our website www.appliancevideo.com/repair-help/ . We also have over 2200 common questions
and answers that you can easily search through by your model number, appliance
make, problem or error code and it’s absolutely FREE. You also have the option
to email a factory service technician with a question on your appliance at www.appliancevideo.com/repair-help/ . If you’re looking for a repair video, you can
also search our library of over 2600 free repair videos. ApplianceVideo.com
specializes in quality DO-IT-YOURSELF appliance repair videos and we get over
800,000 views per MONTH to our videos worldwide and growing. If you need of
parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks for your support. Matt Ace
Appliance factory service technician.
Hi! thanks a lot for answering me, I will be in contact as soon as posible, and if I can find how to dismantle the Digital display at front of the door of the SAMSUNG MOD: RS21DANS
I have had problems with my Samsung RS267lash Fridge over
freezing and causing inside middle vent hole and fan to eventually freeze to
point of no airflow , then fan grinding eventually to a halt from being frozen.
When I force the fridge into defrost mode, it does not seem
to melt the ice either.
*Theoretically, if I force it into Defrost mode, the heating
elements should come on and should be able to test 110V Correct?
Don’t think it’s a bad Defrost heating element , last time I checked this it showed 96 ohmsDefrost sensor (yellow) was +- 2K at Room temperature.
Thermal fuse (Red black /w white foam) = 0 ohms
Not sure what to do now.
Great question, you can call our parts department at 1-800-830-5465 and they can give you help 6-days A week Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more
technical question that our parts department cannot answer, our technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 4,000 common questions and answers that you can easily search through by your model number, appliance make, and problem or error codes, and It’s free to search through our question & answer library.
Wilson Bradley did you find a solution? Mine is doing the same...
I need of your help..!!!! My refrigerator had a bunch of ice build up in it and this would happen every so often.. I just broke the ice up and kept going about my day, now it has stop working all together and the digital numbers on the front started flashing.. I then looked up somethings and did those things, flushed it with hot water and cleaned the coils at the bottom of the refrigerator... it worked for about 15 min then it cut off again, in the 15 min period I could feel the refrigerator getting warm like it use to and you could hear both fans moving, and it didn't make the loud fan sound that it did have when all the ice was building up on it..Could you tell me something else I could or maybe you know what's wrong with it..?Samsung refrigerator- RB195ACPN .... that's the model number
Great question, you can call
our parts department at 1-800-830-5465 and they can give you help 6-days A week
Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more
technical question that our parts department cannot answer, our technicians are
answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over
4,000 common questions and answers that you can easily search through by your
model number, appliance make, and problem or error codes, and It’s free to
search through our question & answer library.
Mine came with the house we bought November 18 and the right cooler vent keep icing up which is causing the ten to go up in the 50’s. I hate this fridge
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Hi, I have the same refrigerator, and resently we had a blackout and since then the fridge hasn't been cooling, but the freezer is working fine, could this be the same part that is giving us problems?
+ARIFUNSIZE
Good question, with our technicians
now getting hundreds questions weekly, they are answering all questions at our
website www.appliancevideo.com/repair-help/ . We also have over 30000 common questions
and answers that you can easily search through by your model number, appliance
make, problem or error code and it’s absolutely FREE.
ARIFUNSIZE. Here in Thailand we bought a Samsung fridge / freezer. .Had to call the engineer out during the warranty period following a power cut, which are quite regular. He was clued up and explained the software is sensitive to power surges. Recommended we unplug the machine overnight 5 and get surge protection fitted to the outlet the machine was plugged into. Told us to call him if we still had problems. No need, all was well after.
PLEASE READ!!! Had to do this every 6 months until I read that if you spray "Pam" on the coils it will prevent ice buildup. So I tried it and haven't had a problem since. 5 years and still no ice build up!
Hello
Thanks for the good tip, I hope it can help others with the same issues. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page
Wow ..Was your problem,the coil icing at top, causing the fan make a noise?
@@victoragresti1777 Ice gets in the way of the fan blades. The noise is the blades hitting the ice.
Thanks I will try that
PAM as in cooking oil?
I'm not so sure how "trusty" these Samsung refrigerators are. Mine freezes up every year or so an needs defrosting. Samsung has brought us back to the days of my childhood in the 50's when my mother had to defrost her refrigerator from time to time.
+joestarlite
Good question, with our
technicians now getting hundreds questions weekly, they are answering all questions
at our website www.appliancevideo.com/repair-help/ . We also have over 30000 common questions
and answers that you can easily search through by your model number, appliance
make, problem or error code and it’s absolutely FREE.
It's amazing to me how people think just because Samsung makes a decent TV, everything they sell will be good. I made the mistake of buying a Samsung microwave to replace my 14 year old Sharp and it was absolute trash. Thank you Hurricane Harvey for eliminating that piece of junk.
Samsung is JUNK!
Refer condenser freezes up and stops the fan.
Have the exact refrigerator and this is my model # rf266aepn/ xaa01, but I given the parts # to parts department they unable to find the parts. I needed the exact part that your replacing. Somehow can you send me the parts#.
hmongvang916vang
All of our technicians are now answering questions daily on the ApplianceVideo.com website for anyone needing help. Just copy and paste this this question under REPAIR HELP, and one of our factory authorized technicians will answer . They will be able get the part numbers you need.
Hi . Just wondering how much the heater cost? And where to get that part?
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Mine freezes up like that in the back of the fridge but the freezer won't freeze stuff...is it because of this? Would this cause the freezer not to freeze as well?
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
I have a RS253BAWW Samsung that keeps freezing up what part should I order?
Ronald
All of our technicians are now answering questions daily on the ApplianceVideo.com website. You can search completely FREE in our Repair Help section with over 1000 questions & answers. Or you can get unlimited technical advice and video links emailed to you by our 14 factory certified technicians at www.appliancevideo.com/premium-membership/. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks for your support. Matt Ace Appliance factory service technician.
Mine cools fine however it freezes up and I get ice under the crisper/deli tray. Have defrosted it and wrapped copper wire around the heating element and into the drain line no joy! It still happens. Where do you get the service manual because none of the tests indicated below are in the owners manual?
Great question, if you have a
more technical question that our parts department cannot answer, you can search
our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call
our parts department at 1-800-830-5465 and they can give you help 7-days A week
Monday -Sunday, or search at www.SaveMoreOnParts.com 24 hours
7- days A week.
I'm done messing with and replacing parts that really didn't need replacing evidently on this SAMSUNG POS. We went out and bought a Whirlpool (hoping they still make good stuff) its being delivered on Sept 11th. For the $100.00 delivery and set up and REMOVAL of this SAMSUNG peice of POO POO it will be a small price to pay compared to all the aggravation this refrigerator has caused us.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Is there a way to unclog the refrig drain pipe from behind the refrig?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
I have a similar Samsung. The display says it's cold, but it's not. It makes a rapid banging clattering sound like fan blades hitting a chunk of ice, then after a few days, the fan stops altogether. I pulled the cover off the evaporator and noticed that the ice was only built up where the copper tubing goes into the wall, not all through the evaporator where the fins are. The ice accumulation is also near the fan on my model, thus the noise.
I fixed it by wrapping those tubes with foam insulation and duct tape, finishing it off with gap filler. Now, all the tubing without fins is insulated. Let's see if it works.
Jacob
This sounds like you have a part of your defrost system out. Check out these two video links to solve your problem permanently . www.appliancevideo.com/samsung-rs263tdbpxaa-refrigerator-repair-not-cooling-properly-defrost-system/ ( second video ) www.appliancevideo.com/samsung-rf266aepn-refrigerator-repair-not-cooling-properly-freezing-up-on-the-back-panel-evaporator-and-defrost-system/ . Please help us provide more videos to our site by posting ApplianceVideo.com on your RUclips, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.
Jakob, any update on how you fixed your frig did insulating the tubing work
, I seem to have the same issue with the ice build up on the top when it goes in the wall.
i have a samsung model number RF4287HARS 4 door french door 28 cu. ft. fridge, freezer started going above 32, and the fridge going above 44, but the strange thing is the display panel is showing 0 for the freezer and 36 for the fridge, the settings are at -2 for the freezer and 36 for the fridge, i have unplugged it for 30 minutes and it resets and shows the actual temp correctly but then it starts showing wrong temps again and will not freeze or cool correctly, when i set it for power freeze it starts to come down but then goes whacky again. please help.
colonialititle
A couple of possibilities 1) Defective display main control board 3) One of the thermistors sensing wrong temperature. With this type of issue you will need to test the components. Please help us provide more videos to our site by
subscribing to our RUclips page or posting ApplianceVideo.com site on your
Facebook or Twitter account. We also have our factory authorized technician's email
daily free professional advice to people like you to help solve their appliance
problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.
If it was so trusty, I wouldn;t be trying to fix it!!
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Samsung American style fridge-freezer, rs21dcns , is just not cold , can you please help
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Great Video! It helped me dissect the fridge..However, I bought a new defrost sensor thinking that was it and still not working. After all ice melted and dried, still reading 60+ degrees...WTF do I do now? Sounds like fans are working...I'm no expert at this, just taking people's advice..Anybody know what else it could be? Samsung RF263AEWP..
Great question, if you have a
more technical question that our parts department cannot answer, our
technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. You can also call
our parts department at 1-800-830-5465 and they can give you help 7-days A week
Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week.
I have a Samsung mod RB215BSSW bottom freezer unit. When I awoke yesterday morning, the temp indicator was flashing, and the freezer temp had risen to +5 degrees from my set point of -4. I went on line to Samsung's web site, and followed all of their suggestions including cleaning the condenser(s). I have removed the food. The compressor is running, and the frig is at normal temp. The freezer is now very erratic, and the temp indicator showed -12 this AM with the set point at -4. I am having a hard time finding someone to service this unit. I have been using this unit since 09/28/2006, I hope you can help me.
Fred
If you go to our FREE repair help website at ApplianceVideo.com and post this question, We have 14 factory authorized technicians that will answer any technical questions daily on your appliance issues. This is the only website on the web that you can get questions answered by certified appliance and HVAC technicians at absolutely no charge along with over 2600 free repair videos. Thanks Matt Ace Appliance factory service technician
What is the name of that part he replaced
My fridge is the the Samsung French door and it has a symbol of some squares and right under it a raindrop that just went on to the color red. Do you know what that means?
Michelle Hernandez
All of our technicians are now answering questions daily at our www.appliancevideo.com/ website under the Repair Help section. We also have over 1600 common questions and
answers that you can easily search through by your model number, appliance
make, problem or error code and it’s absolutely FREE. You also have the option
to email a factory service technician with a question on your appliance at
www.appliancevideo.com/repair-help/ . If you’re looking for a repair video, you
can also search our library of over 2600 free repair videos. ApplianceVideo.com
specializes in quality DO-IT-YOURSELF appliance repair videos and we get over
800,000 views per MONTH to our videos worldwide and growing. If you need of
parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks
for your support. Matt Ace Appliance factory service technician.
Michelle Hernandez It is an indicator to remind you to change your water filter it just means it has been 6 months since it was last reset which is done when you change your water filter. You can reset it by pressing the ICE/Water button for 3 secs or look on panel for info it usually tells you how to reset or do a google search for your model or check your manual. This light will turn pink at 5 months then red at 6 months. Keep in mind the fridge does not know how much water you have actually used through the filter which is supposedly good for 300 gallons so you don't necessarily need to change the filter every 6 months you can just reset the light if you want but I would imagine you would want to change your filter at a minimum once per year. I would write down somewhere memorable when you last changed your filter if you choose to reset the light without replacing the water filter.
Kellyr95 thank you.😊
Michelle Hernandez
Please help us provide more videos to our site by
subscribing to our RUclips page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our
factory authorized technician’s also daily provide free professional Repair
Help to people like you to help solve their appliance problems. You also have the option to email a factory
service technician with a question at www.appliancevideo.com/repair-help/ . If
you need of parts for your major appliance, we have over 5-million parts in
stock at savemoreonparts.com/ . Thanks
in advance for supporting us. So email us if you have any other questions our
videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.
Is this par of the seal system?
Great question, if you have a
more technical question that our parts department cannot answer, our
technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. You can also call
our parts department at 1-800-830-5465 and they can give you help 7-days A week
Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week.