You mean they gonna Regis and Kelly us? Good grief Strahan and Kelly was bad they should have switched out tired Kelly sorry kells lol it is what it is
Thanks guys for your help, it worked. I had a comp start with black monitor, I disconnected everything from my comp and let it sit for 15 min, then I took the side panel off, dust city inside, I vacuumed the entire inside very carefully I might add, I loosened the memory sticks and reset them carefully, that is it. This is a 2006 computer and it rebooted just fine and works great. Thanks Again guys.
+Darius Monroe This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Thank you. Thought I was going to have to take my wife's computer to the shop, but your video saved me a trip. One thumb drive taken out got it going again. Guess the 'puter was trying to boot from it and couldn't, so it froze.
In my case when I am turning on the ups, mouse is getting power and the the light on it is glowing but when I press the power button nothing happens,I need urgent help from hp
+ටුටූ බ්රෝ /tutu bro thanks for reaching out! I understand that you are experiencing an issue with your printer as it is not starting. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: hp.care/2fvFhBM Let us know how it goes.
I have a desktop computer and I just fixed mine. I had a black screen with a white dash at the upper left hand corner. I tried pressing F2 and F8 and F10. That did not work. Then after watching this video he said to unplug everything that you do not need. I did that. I unplugged the power, printer, speakers and the ethernet from the router. I took the power cord and plugged it in to the actual outlet instead of the power strip. I turned it on and it worked. Thank you. I do not know exactly how I fixed it but it is now fixed.
+Shannon Massey That's great! If you one-by-one start plugging everything back in and work the computer, it might let you know which device was the one that might be causing the issue.
I was playing a video game with my friends and then suddenly my pc just shuts off. I don’t know what the problem is and it won’t start up. Any solution? (I have a HP Pavilion Gaming desktop 790-0812no)
+VoqzYT thanks for reaching out! I understand that you are experiencing an issue with your computer as it is not starting up. I'll do my best to assist you. Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM Let us know how it goes
Sir please help! When I turn on my pc, the lights on the graphics card and the lights on the led fan blink once and stop! And the fan also spins for a millisecond and stops! But the lights on the motherboard are finely lit up! Sir please help me!!!
Wow, thanks guys, I thought my desktop was a goner, but I reset my memory cards and it started up with no problems. And that was from a no beep black screen start. Thanks.
Help. MY pc turns on and I can hear my fans and stuff and it brings me to the normal startup screen on my moniter and then it goes to startup windows and then it just brings me to a black screen. Any ideas on how I can fix this. (Will all my things be deleted?)
+Loyd Soco thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ruclips.net/user/HPSupport
unplug everything but keyboard, mouse and monitor got me up and running! Funny thing is I am a computer geek and this advice waa simple but easy to overlook as I was too deep into my situation to look outside the box a bit and try that. Thank you!
+neaplay Please contact our phone support team to fix the issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Very helpful. On my PC, on boot it spun up the fans for second, then died, and repeated + beep. (No bios message.) As advised, I tried reseating the memory, and now it works again.Thanks!
+Zinizin998/ \яfк thanks for reaching out! I understand that you are experiencing an issue with your computer as it is not starting. I'll do my best to assist you. Please follow the guidelines under this document to fix this issue: hp.care/2fvFhBM Let us know how it goes.
i tried restarting my hp pavilion all in one to erase everything but it won't work so it comes up with a trouble shoot screen iand i press continue to windows 10. and all it does is has the hp logo and turns off and turns on every 2 minutes
Hey! Thank you so much this helped a lot. My fricken computer wouldn't start but it was like some awesome computer workers were right there beside me helping me out. Thanks so much!
Hey HP..I have a problem with my PC I left my house for holiday for 1 week and I turn off the power..and when I came back home to open it it doesnt want to turn on..I got green light everytime I press the on button but I dont hear any fan and my monitor is black. Do you got a solution for that?
Hello RedX165, I would recommend that you do a Google search for "bph07153" and you will find an HP Support document: Reducing Heat Inside the PC to Prevent Overheating, I would advise you to review this document and take the steps indicate to resolve your issue.
+HP Computing Support my pc wont connect to my plasma tv it worked before but know it says there no signal and wen I press the restartbutton it wont turn off and on plz help
+Roberto Collazo What is the model# of the computer ( ow.ly/4nvBIB ) and the OS installed ( ow.ly/4naPDe )? Also assuming it is a HDMI connection, have you tried a different HDMI cable?
Very good job, guys, I do have an HP computer and it didn't turn on, but I just had to clean the one RAM I had. I watched the whole video, just in case. You guys put a whole lot of effort into the video, and people really appreciate that!
Thank you guys for making such a good and detailed video I really appreciate the small details and how u guys really try to get our PC working properly thank you 👍
I found your guidance for trouble shooting easy to understand. Ironically, the issues you explained for things to check (ex: beeping noise etc.) pertained to the exact same problems I'm having! lol Thanks so much! Very well done video :)
+SHMUEL Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support
Mine is 7 years old and doesn't start anymore. Yesterday it took a few times and the day before that it started and worked just fine. If you start it it works fine. The starting is the problem
+Prakhar Singh This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
+Prakhar Singh This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
My 16 year old HP computer (still using XP) started doing funny things while I was installing Norton 360. The computer started making sounds as if it was in overdrive. I pushed the start/stop button. but it wouldn't stop even after I pressed the button for 10-15 seconds. I had to unplug it. When I plugged it back in a few minutes later, the only things that worked were the power supply fan, the fan on the processor, one green light on the mother board and a yellow light below the start/stop button in the front. Now I can only stop these by unplugging the computer. When I replug the computer, the 4 above features go on right away without using the start/stop button. In other words, the start/stop button is now totally useless. I have tried removing all devices and memory cards and putting them back one by one, but to no avail. The only interesting thing that I noticed was that when the ribbon cable going from the hard disk to the motherboard is disconnected from the hard disk, then the hard disk starts turning. It did the same with the other hard disk I got from a different computer, but still nothing on the screen. HELP. Where does my problem lie?
Hi there, thanks for contacting! I understand that you are experiencing an issue with your computer as it is not starting. I will do my best to assist you. This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC Binu - Social Media Tech Support
OMG THANK YOU THANK YOU THANK THANK YOU.. I CANNOT THANK YOU ENOUGH..., If I hadn't discovered this video all my new animations would be gone... *subscribe*
Of all the pc repair videos I watched your step by step tutorial on how to identify problems on a non working pc is very informative and useful. It helps alot thanks
i would like to thank you for your help cause you just saved me money from servise . had this problem after cleaning my desktop from dust .i have done it several times but this it was the first time that wont start. you where right ! memory card! thank you again!!!!!!!
+Testovic Testovic This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
+Sharon Ross Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer: If Windows is open, click Start and then Shutdown. If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off. With the power off, disconnect the power cord from the back of the computer. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out. Reconnect the power cord and turn on the power.
whodidit un plug it from the power source, plug it back in. That (based on my limited knowledge) ‘resets’ the computer, and it sometimes fixes a lot of issues.
+oqhixlismx28 This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
thank u man for the video. Before my computer just start and fan runs just few second and it again restart the computer..this process goes on.. . i just remove my ram and clean it and again inserted..wow that worked, it started... . thank u
Went to go use my PC today and it would not start. No sounds, no fan movement, the only thing showing life was the green light next to the power socket so power is going into the power supply. It was working perfectly fine last night. I can’t remember the exact specs but I think it’s an Omen 880 Windows 10. I cannot afford to lose my files as they are extremely important to me.
Bro don't worry, files/data are never dependent on Windows or Computer. Just remove the hard disk from laptop/Desktop and connect to other computer/laptop as secondary storage drive. You will be able to access the files. You can also insert bootable pendrive if your Operating system(Windows/Linux) is corrupted and access the files. In the worst case a partition may get corrupted in hard drive which will only affect files in that partition( mostly C drive where the Operating system is installed ). This is why you never keep important files in partition where system is installed like C Drive. :)
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your computer as it is not starting. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6053YW1SB Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! Thanks for sharing the steps that helped you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support
thanks, this video showed me to remove a ram card and a CD that was interfering with my boot. but I pled God to make it work first and now I have to believe.
I need help, when i start my computer everything is normal but when i get to the desktop nothing is there not even the start bar just a black blank screen and the mouse please help!!!!!!
I have HP Pavilion dv6-3035TX my problem is I have black screen displays with no error Messages the LEDs glow and the fans are working, but computer fails to startup , and displays a black screen . I think my GPU (ATI Mobility Radeon HD 5650) got burned so now I need to change the entire Motherboard .I've looked online for a similar Motherboard of my (wx005pa) but I didn't fine a compatible one . Please Help me finding similar Motherboard . my Motherboard Number is (wx005pa)
+Sav This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
If a computer was working fine, but then you moved house and the pc was moved around a lot, and when you plug it in again and push the button to turn it on it’s completely dead, no lights no fans nothing springs into life at all...what are the first things to rule out as the problem? Blown power box? Loose screw shorting out the board?, lose connection/plug? Thanks for any suggestions
Hi my computer sat for awhile and now it doesn’t turn on I have checked the power cable and it’s not making any noise but you can hear a faint light humming sound any ideas what the problem is?
Salem Macabre I recommend following the steps in this document (c02217843) on when the Screen is Blank after Starting the Computer. If the screen is still black after following the steps in the resource, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your computer as it is not turning on. I will do my best to assist you. Please try power resetting your computer as mentioned here to fix the issue: splr.io/6058YVF06 Regards, HP Support
I have a HP Palivion, and the light doesn't turn on, I can't hear anything, and it feels cold, this is my first time having a computer in a few years, so I know nothing, so can you help me?
+Kevin Corral thanks for reaching out! I understand that you are experiencing an issue with your computer as it is not starting. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue; hp.care/2fvFhBM Let us know how it goes.
Can someone help me my pc wont work when i open it. It will just flash the asus logo and then it will stay in there what can i do about it? please someone help me sorry for my english
Hey HP! So I went on a trip for 2 months, came back and tried turning my desktop on. The monitor is responding but the CPU is completely not booting/starting up. Pls help. Thankyou!
+Harsh Singh This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
+Kellyykg This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Hello i still have the problem of PC won't turn on. My problem is that when i press the turn button on, only one is on, but the other don't work (the start light). Please help me to fix that problem my pc model is HP Hewlett-Packard
+Fouzia Lahrech This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
@@HPSupport Thx i knowed how to fix i removed the RAM card, cleaned it then returned it and started-up. BUT I HADED ANOTHER PROBLEM. The fan of the computer ( ventilator if we can call it?) stoped working. When i start my pc after 30 sec i hear my pc get burn so i tru off it very fast. How to fix the fan please?
+Ahmet Sonmez thanks for reaching out! I understand that you are experiencing an issue with your computer as it is not starting and making beep sound. I'll do my best to assist you. Please follow the guidelines under this document to fix this issue: hp.care/2fvFhBM Let us know how it goes.
Hi James, thanks for contacting! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
+Kendonagasaki67 This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
thanks 8 yeats later
+Augie Jaqua I am glad to know that the video has helped you fix the issue.
lol me too
Ok.
tyler the creator
You mean they gonna Regis and Kelly us? Good grief Strahan and Kelly was bad they should have switched out tired Kelly sorry kells lol it is what it is
i bet like 1/4 of people here cant see this video because theyre computer wont restart
9 years later and it is still working!!! Thank you so much guys!!!
+Jojo Kaway Glad to know that the video has helped you fix the issue!!
Thanks guys for your help, it worked. I had a comp start with black monitor, I disconnected everything from my comp and let it sit for 15 min, then I took the side panel off, dust city inside, I vacuumed the entire inside very carefully I might add, I loosened the memory sticks and reset them carefully, that is it. This is a 2006 computer and it rebooted just fine and works great. Thanks Again guys.
Thanks 9 years later
+jennieby pineda Glad to know that the video has helped you fix the issue!!
My pc won’t turn on at all any suggestions like it’s showing no sign of life
+Darius Monroe This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
I'm a 15 year old that's learning about computers. I just made my first PC today and you helped me fix the problem :D
Thank you guys so much!
I am happy to hear it helped. Thank you for the feedback!
Thank you. Thought I was going to have to take my wife's computer to the shop, but your video saved me a trip. One thumb drive taken out got it going again. Guess the 'puter was trying to boot from it and couldn't, so it froze.
+Don Dieu I am glad to know that the video has helped you fix the issue.
In my case when I am turning on the ups,
mouse is getting power and the the light on it is glowing but when I press the power button nothing happens,I need urgent help from hp
+Shubham Ojha Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
when i start the pc the power light on and off once and dont start help me quick
+ටුටූ බ්රෝ /tutu bro thanks for reaching out!
I understand that you are experiencing an issue with your printer as it is not starting.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue:
hp.care/2fvFhBM
Let us know how it goes.
I have a desktop computer and I just fixed mine. I had a black screen with a white dash at the upper left hand corner. I tried pressing F2 and F8 and F10. That did not work. Then after watching this video he said to unplug everything that you do not need. I did that. I unplugged the power, printer, speakers and the ethernet from the router. I took the power cord and plugged it in to the actual outlet instead of the power strip. I turned it on and it worked. Thank you. I do not know exactly how I fixed it but it is now fixed.
+Shannon Massey That's great! If you one-by-one start plugging everything back in and work the computer, it might let you know which device was the one that might be causing the issue.
Omg the Videos never dies its been 9 year later and I'm watching this
+Valentin Bernard You're welcome.
I was playing a video game with my friends and then suddenly my pc just shuts off. I don’t know what the problem is and it won’t start up. Any solution? (I have a HP Pavilion Gaming desktop 790-0812no)
+VoqzYT thanks for reaching out!
I understand that you are experiencing an issue with your computer as it is not starting up.
I'll do my best to assist you.
Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
Let us know how it goes
@@joshisthiccing tbh i dont even remember what happened, what the problem was or how I solved it.
Sir please help!
When I turn on my pc, the lights on the graphics card and the lights on the led fan blink once and stop! And the fan also spins for a millisecond and stops! But the lights on the motherboard are finely lit up! Sir please help me!!!
+ProSammy_YT Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
My warranty expired on 5th Nov but this video helped troubleshoot the problem. Thanks.
Wow, thanks guys, I thought my desktop was a goner, but I reset my memory cards and it started up with no problems. And that was from a no beep black screen start. Thanks.
+ClearChannelNews I am glad to know that the video has helped you fix the issue.
Help. MY pc turns on and I can hear my fans and stuff and it brings me to the normal startup screen on my moniter and then it goes to startup windows and then it just brings me to a black screen. Any ideas on how I can fix this. (Will all my things be deleted?)
+Jared Appslsami123 Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
My fan and light works but my monitor, mouse, and keyboard has no respond.
+Loyd Soco thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ruclips.net/user/HPSupport
@@HPSupport shut up bot
Removed the printer cable. it worked. Thanks
+Sudath U Glad to know that the video has helped you fix the issue.
unplug everything but keyboard, mouse and monitor got me up and running! Funny thing is I am a computer geek and this advice waa simple but easy to overlook as I was too deep into my situation to look outside the box a bit and try that. Thank you!
hi, have same problem. what did you do to fix?
My power button is not working
+neaplay Please contact our phone support team to fix the issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
this video is so Old why HP Why
Thanks guys! Resetting the DIM did the trick! It took less than 10 minutes to get it going!
+Bob Bailey Glad to know that the video has helped you fix the issue.
Very helpful. On my PC, on boot it spun up the fans for second, then died, and repeated + beep. (No bios message.) As advised, I tried reseating the memory, and now it works again.Thanks!
+Bokeh13 I am glad to know that your issue is fixed.
My pc is not turning on but the green light on the back is on??
+Zinizin998/ \яfк thanks for reaching out!
I understand that you are experiencing an issue with your computer as it is not starting.
I'll do my best to assist you.
Please follow the guidelines under this document to fix this issue:
hp.care/2fvFhBM
Let us know how it goes.
HP Support thank you
i tried restarting my hp pavilion all in one to erase everything but it won't work so it comes up with a trouble shoot screen iand i press continue to windows 10. and all it does is has the hp logo and turns off and turns on every 2 minutes
Ethan Shea same problem here
re-install windows from a USB flash drive or an optical disc
Hey! Thank you so much this helped a lot. My fricken computer wouldn't start but it was like some awesome computer workers were right there beside me helping me out. Thanks so much!
Lily Gamer I'm happy to be of assistance!
Hey HP..I have a problem with my PC I left my house for holiday for 1 week and I turn off the power..and when I came back home to open it it doesnt want to turn on..I got green light everytime I press the on button but I dont hear any fan and my monitor is black. Do you got a solution for that?
two guys one pc?
no pls
lol imagine...
Shit everywhere
Hello RedX165, I would recommend that you do a Google search for "bph07153" and you will find an HP Support document: Reducing Heat Inside the PC to Prevent Overheating, I would advise you to review this document and take the steps indicate to resolve your issue.
What computer is in the vid I want to change it and use some parts into a gaming pc so I want to use some of those parts so ya. what computer is that
thanks for this video.. it help me reboot my pc i just got..
+Luis Martinez I'm happy to hear it helped!
+HP Computing Support my pc wont connect to my plasma tv it worked before but know it says there no signal and wen I press the restartbutton it wont turn off and on plz help
+Roberto Collazo What is the model# of the computer ( ow.ly/4nvBIB ) and the OS installed ( ow.ly/4naPDe )? Also assuming it is a HDMI connection, have you tried a different HDMI cable?
9 yrs later help me. Thank you!!!
+Jeremy Hammack Glad to know that the video has helped you fix the issue!!
this like the inner deep study,engineering like a surgeon
Wow, they prepared a lot on the computer. This machine had almost every problems you could probably have while it is not booting.
You guys made my day. I worked Just fine. Thank you for making this video. It helped me a lot!
Thank you sooo much. My computer was trying to boot my flash drive. Lol
devin jackson You're welcome!
Very good job, guys, I do have an HP computer and it didn't turn on, but I just had to clean the one RAM I had. I watched the whole video, just in case. You guys put a whole lot of effort into the video, and people really appreciate that!
+Nabish It is very nice to hear such positive feedback, thanks!
HP Computing Support No Problem, keep up the good work!
Guys I love you. I am a woman. And with your clear advice! Even I could fix it. Feels great! Thank you so much
+Yos ra I am glad to know that the video has helped you fix the issue.
Thanks guys!You saved around INR 1000 for me!Thumbs Up!
+Srinivasan Teekaram That's great! Glad to be of assistance.
i was so lucky to get a system restore im so happy now and thanks HP
+Bloody Gamer You're very welcome!
Thank you guys for making such a good and detailed video I really appreciate the small details and how u guys really try to get our PC working properly thank you 👍
+stewart choo I am glad to know that the video has helped you fix the issue.
I found your guidance for trouble shooting easy to understand. Ironically, the issues you explained for things to check (ex: beeping noise etc.) pertained to the exact same problems I'm having! lol Thanks so much! Very well done video :)
+Jojo Black You are very welcome!
Hello pls help help I did somthing I dont know what but my computer got slower like hell I cant do anything pls help
+SHMUEL Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue:
Step 1 Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
@@HPSupport nit working my computer still slow like hell
Thanks 9 years later you saved me
+fidwig Glad to know that the video has helped you fix the issue!!
it might be 4 years old but this video saved my life(computer) thank you guys so much!
+Alicia Kristensson I am happy to hear you managed to postpone your computer's trip to "Digital Heaven".
That PC is a beast.
Thank you HP team for this video!
Alek Ilievski You're welcome!
I'm so glad I found your channel, so ik what to do when i am needing help with my computer that i just got for xmas tdy
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP computer?
May I know the computer you are using?
Let me know!
Regards,
HP Support
Mine is 7 years old and doesn't start anymore. Yesterday it took a few times and the day before that it started and worked just fine. If you start it it works fine. The starting is the problem
+Darth Maul Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
Same! Same exact problem except mine is 6 years old
Thank You! It was my memory card!
+T Webs I am glad to know that your issue is fixed.
Thx hp for making this
+CommonfishYT I am glad to know that the video was very useful to you.
My fan start for while and again get started and this prosses Carry on
+Prakhar Singh This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
+Prakhar Singh This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
My 16 year old HP computer (still using XP) started doing funny things while I was installing Norton 360. The computer started making sounds as if it was in overdrive. I pushed the start/stop button. but it wouldn't stop even after I pressed the button for 10-15 seconds. I had to unplug it. When I plugged it back in a few minutes later, the only things that worked were the power supply fan, the fan on the processor, one green light on the mother board and a yellow light below the start/stop button in the front. Now I can only stop these by unplugging the computer. When I replug the computer, the 4 above features go on right away without using the start/stop button. In other words, the start/stop button is now totally useless. I have tried removing all devices and memory cards and putting them back one by one, but to no avail. The only interesting thing that I noticed was that when the ribbon cable going from the hard disk to the motherboard is disconnected from the hard disk, then the hard disk starts turning. It did the same with the other hard disk I got from a different computer, but still nothing on the screen. HELP. Where does my problem lie?
Hi there, thanks for contacting!
I understand that you are experiencing an issue with your computer as it is not starting.
I will do my best to assist you.
This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Binu - Social Media Tech Support
Thank you soooooooooooooo much I thought I had lost my computer. after I re-placed the memory card it was up and running again!!! Yeah!!
Sheree Victorian You're welcome!
That's so Divine Energy working at its fullest!!!
THANKS FOR THE INFO, YOUR VID WAS THE FIRST TO COME UP AND YOUR SUGGESTIONS WORKED, THANKS
You are very welcome!
I pulled out the memory and pushed it back in and that did the trick thank you!
Brian Munoz You're welcome!
Awesome guys, thanks so much! This helped me get computer going again. Had to reset my memory and I would have never known how to do that.
+WWWDTS2NET I am glad to know that the video has helped you in fixing the issue.
OMG THANK YOU THANK YOU THANK THANK YOU..
I CANNOT THANK YOU ENOUGH...,
If I hadn't discovered this video all my new animations would be gone...
*subscribe*
+Ryan Animations That's great that we were able to help you save your stuff! Have a wonderful weekend.
HP Desktop and Mobile Device Help I was ready to cry ;-; you guys are the best
Of all the pc repair videos I watched your step by step tutorial on how to identify problems on a non working pc is very informative and useful. It helps alot thanks
+El Gran Villano Cosplayer Dubai Glad to know that the video has helped you fix the issue.
i would like to thank you for your help cause you just saved me money from servise . had this problem after cleaning my desktop from dust .i have done it several times but this it was the first time that wont start. you where right ! memory card! thank you again!!!!!!!
Your story just makes me smile! I'm very happy that the video helped you and saved you money. Here is a round of applause for your hard work. 👏 👏 👏
I've a black screen all the time, even i tried a diffrent screen also some other VGA and Electricity wires but nothing new "No signal".
+Testovic Testovic This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Thank you so much. My comptuer was not working. But watched this video. And learned from. My power cable had a problem all along.
+whats new I am glad to know that the video has helped you fix the issue.
Well now I can do my homework, thanks guys! 😌
+Hi There Glad to know that the video has helped you fix the issue!!
Thanks I removed the usb it started up windows u have a subscriber
+horror games extreem gamer Glad to have been helpful!
Thank you sooooo much. This video helped me alot, Now my computer works thanks to this video.
+yally girl Glad it was so helpful!
Video helpful. My specific problem is that the computer won't restart after a power failure. It is plugged into a serge protection platform.
+Sharon Ross Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:
If Windows is open, click Start and then Shutdown.
If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.
With the power off, disconnect the power cord from the back of the computer.
With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.
Reconnect the power cord and turn on the power.
You guys are the best, thank you so much
+Alessandra Padilla Agurcia You're welcome.
@@HPSupport please help, I try to open my computer, I heard the blower but no display.. Thank you
Here after 9 years and it work's
+Prem7 Shrestha Glad to know that the video has helped you fix the issue.
I’ve had a power outage and now my computer won’t even start at all, nothing is working any tips?
+whodidit Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
whodidit un plug it from the power source, plug it back in. That (based on my limited knowledge) ‘resets’ the computer, and it sometimes fixes a lot of issues.
My computer won’t start I enter in the password and when I do that the screen just turns black I don’t know what to do
+oqhixlismx28 This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
thank u man for the video.
Before my computer just start and fan runs just few second and it again restart the computer..this process goes on..
.
i just remove my ram and clean it and again inserted..wow that worked, it started...
.
thank u
I am glad to hear it helped!
Thanks for this.. The very basic of troubleshooting but so much things to learn.. 🙂
+Buenas Diaz Glad to know that the video has helped you fix the issue.
This was very helpful, saved me a bundle. Fixed my computer myself!
+Scaryberry32 I am glad to know that the video has helped you in fixing the issue.
Very helpful thank you guys!
+John Sanchez I am glad to know that the video has helped you fix the issue.
THANKS FOR THE HELP! I had the lock up problem
+Dishon Johnson I am glad to know that your issue is fixed.
Went to go use my PC today and it would not start. No sounds, no fan movement, the only thing showing life was the green light next to the power socket so power is going into the power supply. It was working perfectly fine last night.
I can’t remember the exact specs but I think it’s an Omen 880 Windows 10. I cannot afford to lose my files as they are extremely important to me.
Bro don't worry, files/data are never dependent on Windows or Computer. Just remove the hard disk from laptop/Desktop and connect to other computer/laptop as secondary storage drive. You will be able to access the files. You can also insert bootable pendrive if your Operating system(Windows/Linux) is corrupted and access the files. In the worst case a partition may get corrupted in hard drive which will only affect files in that partition( mostly C drive where the Operating system is installed ). This is why you never keep important files in partition where system is installed like C Drive. :)
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your computer as it is not starting.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: hp.care/6053YW1SB
Regards,
HP Support
Hi there, thanks for contacting HP Global Social Media Support!
Thanks for sharing the steps that helped you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Regards,
HP Support
thanks, this video showed me to remove a ram card and a CD that was interfering with my boot. but I pled God to make it work first and now I have to believe.
Pls help my pc suddenly turned off and i cant turned it on anymore...
+muhammad azmi Please perform the steps mentioned under this document to fix this issue: hp.care/2oFCaye
This was a huge help. Thank you for the upload
+DeltaTerraform94 I am glad to know that the video was very useful to you.
I need help, when i start my computer everything is normal but when i get to the desktop nothing is there not even the start bar just a black blank screen and the mouse please help!!!!!!
I have HP Pavilion dv6-3035TX my problem is I have black screen displays with no error Messages the LEDs glow and the fans are working, but computer fails to startup , and displays a black screen . I think my GPU (ATI Mobility Radeon HD 5650) got burned so now I need to change the entire Motherboard .I've looked online for a similar Motherboard of my (wx005pa) but I didn't fine a compatible one . Please Help me finding similar Motherboard . my Motherboard Number is (wx005pa)
what do i do if it accidentally got unplugged before getting turned off? it’s stuck on the loading screen and says error turning off
+Sav This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
If a computer was working fine, but then you moved house and the pc was moved around a lot, and when you plug it in again and push the button to turn it on it’s completely dead, no lights no fans nothing springs into life at all...what are the first things to rule out as the problem? Blown power box? Loose screw shorting out the board?, lose connection/plug? Thanks for any suggestions
+ImpermanentHuman Please perform the steps mentioned under this document to fix this issue: hp.care/2fvFhBM
I tried the solution and it's work...thanks
+Richmond Leonald Rojos Glad to know that the video has helped you fix the issue.
Hi my computer sat for awhile and now it doesn’t turn on I have checked the power cable and it’s not making any noise but you can hear a faint light humming sound any ideas what the problem is?
+That Ricer Supra Please follow the guidelines in this document to fix this issue: hp.care/2fvFhBM
HP Pavilion MS225 All in One.
Black Screen, but fans and everything work.
No beeps. No red flashing lights.
Salem Macabre I recommend following the steps in this document (c02217843) on when the Screen is Blank after Starting the Computer. If the screen is still black after following the steps in the resource, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
I can't even open the computer nothing works... it's plugged in and stuff but nothing gets on
Oh thank you so much i love you❤️❤️❤️
+Svampus 13 I am glad to know that the video has helped you fix the issue.
Computer won't turn on at all. Tried 3 power cables. What could be wrong?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your computer as it is not turning on.
I will do my best to assist you.
Please try power resetting your computer as mentioned here to fix the issue: splr.io/6058YVF06
Regards,
HP Support
Thanks guys you really help me with my pc it was making beeping and red light but all good now thanks
I have a HP Palivion, and the light doesn't turn on, I can't hear anything, and it feels cold, this is my first time having a computer in a few years, so I know nothing, so can you help me?
+Kevin Corral thanks for reaching out!
I understand that you are experiencing an issue with your computer as it is not starting.
I'll do my best to assist you.
Please perform the steps mentioned under this document to fix this issue;
hp.care/2fvFhBM
Let us know how it goes.
Can someone help me my pc wont work when i open it. It will just flash the asus logo and then it will stay in there what can i do about it? please someone help me sorry for my english
Hey HP! So I went on a trip for 2 months, came back and tried turning my desktop on. The monitor is responding but the CPU is completely not booting/starting up. Pls help.
Thankyou!
+Harsh Singh This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
Hwo do i fix my pc when i turn it on the starting screen comes up and the a black screen just apears
+Kellyykg This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
my pc start but my monitor and keyboard and mouse are not working at all.monitor black screen
mine to 😢
Thank god for you guys cause you helped me realize my mistake thank you thank you thank you
Thank you very much! I am happy to hear it worked for you!
Hello i still have the problem of PC won't turn on.
My problem is that when i press the turn button on, only one is on, but the other don't work (the start light).
Please help me to fix that problem my pc model is HP Hewlett-Packard
+Fouzia Lahrech This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
@@HPSupport Thx i knowed how to fix i removed the RAM card, cleaned it then returned it and started-up. BUT I HADED ANOTHER PROBLEM.
The fan of the computer ( ventilator if we can call it?) stoped working.
When i start my pc after 30 sec i hear my pc get burn so i tru off it very fast. How to fix the fan please?
Did i something wrong when removing the RAM card then returned it?
Tell me how
Its not turning on im sblut to cry my dad is asleep
İ did everyhing but i still hear Beep Beep sounds and it doesnt start
+Ahmet Sonmez thanks for reaching out!
I understand that you are experiencing an issue with your computer as it is not starting and making beep sound.
I'll do my best to assist you.
Please follow the guidelines under this document to fix this issue: hp.care/2fvFhBM
Let us know how it goes.
Thank you very much. Big help getting computer started. Thank you.
Hi James, thanks for contacting!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
My pc turns on but it doesnt sound like its booting up all the way and im getting no video output on the moniter and i have no clue what it is
+Kendonagasaki67 This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC
my desktop just comes on but there nothing on the desktop just a blank picture