How To Become a Solutions Engineer (Solutions Engineering, Salesforce).
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- Опубликовано: 13 май 2024
- In this episode, we're joined by John Patton, senior Director of Solutions Engineering at Salesforce. John is a tech industry veteran with varied experiences and perspectives, having worked in distinct roles from co-founding and mobile platforms for nonprofits, to sales distribution, to pre-sales, to configuration, and now engineering.
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Timestamps:
00:00 Into
01:00 What Solutions Engineering is and its function within a company.
02:03 The day-to-day work of a Solutions Engineer, particularly leading up to a pitch or first engagement with a client.
04:10 Breakdown of technical work versus sales work in Solutions Engineering.
05:59 The compulsion to show technical work and how asking questions can be more useful than providing answers.
08:25 The typical background of a Solutions Engineer and how to teach people to strike the right balance between showing technical work and asking questions.
10:56 The importance of domain knowledge in Solutions Engineering
12:22 How to improve soft skills such as communication
14:29 The wall between engineering and business and how engineers can expand their scope to understand the why behind their work.
17:06 He asks for advice on how to become proficient in translating between different layers within a company.
20:32 The value of being vulnerable and asking questions to facilitate translation and provide value.
25:20 The different types of solutions engineering jobs, including pre-sales, post-sales, and deployment.
29:10 The biggest misconception about solutions engineering
31:02 The importance of building credibility and partnerships with sales counterparts
35:46 The most common question he gets from people looking to transition into solutions engineering
#solutionsengineering #softwareengineer #techcareers
Incredible interview with top notch questions and valuable take aways. I especially appreciate the authenticity and genuine interest in the topic at hand from both sides. Thank you Felix and John!
This interview was phenomenal. Currently pursuing an SE role as I’m transition from direct sales and full commission based sales. Outside of rooted inspiration, I can honestly say I have a plan on what my journey looks like now. Thank you 🙏🏾
Glad it was helpful! Let me know if you have any questions
Great interview guys. Does any of you mentor?
This is helpful, thank you
Glad it was helpful!
Can you please provide the guests LinkedIn?
You should be able to find it if you google his name and the company (Salesforce)
Yes I just ran across it, currently connecting. I’m grateful for your assistance. Thanks 🙏🏾