Kotter's 8 step process for leading change

We’ve talked about different change models in the past, and in this episode we’re focusing on John Kotter's 8-step process for leading change. It comes from his book, Leading change, and he also used it in his subsequent book-Our iceberg is melting-an easy-to-read fable about a group of penguins dealing with change.
See the transcript and contribute to the discussion over at www.enablersof....