Amazon Ads May Be Stealing Money from You - Warning for All Publishers

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  • Опубликовано: 2 июл 2024
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Комментарии • 49

  • @SeanDollwet
    @SeanDollwet  2 месяца назад +4

    Did this ever happen to you?

    • @jennyb1650
      @jennyb1650 2 месяца назад

      @SeanDollwet Not exactly this but yesterday I noticed that a book that should make $1.80 each sold 8 copies and showed $1.56 total for all 8! And their customer service was useless and dismissive.
      It’s worrying that we can’t seem to trust Amazon’s numbers anymore.

  • @sirpa__kuosmanen
    @sirpa__kuosmanen 2 месяца назад +13

    I have been thinking that bills are too high. Have to count the clicks. Thanks for video!

  • @SenorMoody
    @SenorMoody 2 месяца назад +8

    "This is currently happening to me. I messaged Amazon and they told me that my campaign manager price isn't up to date compared to my Accumulated bill. The amount of clicks and spent isn't corresponding with the Accumulated bill."
    This is exactly what is happening to me and that is exactly what the support agent told me as well... he said "don't look at the campaign clicks.. look at the billing invoice instead, because there is a delay.."
    The invoice was charging me for 58 clicks, but the campaign only shows 2 clicks... it's been 3 weeks.. and it still only shows 2 clicks.. so how bad is this "delay" ??

  • @TheMotivhub
    @TheMotivhub 2 месяца назад +4

    This has been happening to me for the last two months. For the first month, the ad spend was around $31, but suddenly, I saw a failed transaction of approximately $48. The second time was similar, but the difference was between $20 and $30. I didn't raise any concerns because the difference wasn't significant. However, upon watching this video, I realized that it wasn't just me experiencing this issue. I suggest that everyone should check their ad spend and compare it to the actual charges.

  • @DaleLRoberts
    @DaleLRoberts 2 месяца назад +3

    It's always a good idea to audit your campaigns on a regular basis. From time to time, I've had to point out that I was charged for keywords I've put into the negative targeting. Or, sometimes keywords that I can't even suppress through negative targeting.
    Keep on them when something is off. So glad this author go on top of it, but sorry to hear it's killing any momentum they had.

    • @mcm4981
      @mcm4981 2 месяца назад

      Quick question Dale... do you use broad match in any of your campaigns? I have not, since I started new campaigns... but slow going

  • @lesleyosborne9319
    @lesleyosborne9319 2 месяца назад +2

    Someone is SKIMMING the System. Report them to Someone?

  • @animelover1992
    @animelover1992 2 месяца назад +2

    Yea I found it weird how I had a budget and I get over charged.. I found it weird but I stop running ads until I figure out a strong case to send because it was really weird. Thanks for spreading awareness because I thought it was me since I’m new at ads and I felt like I didn’t understand but I DO UNDERSTAND

  • @onifadegideon2162
    @onifadegideon2162 2 месяца назад +8

    This is currently happening to me. I messaged Amazon and they told me that my campaign manager price isn't up to date compared to my Accumulated bill. The amount of clicks and spent isn't corresponding with the Accumulated bill.
    I will have to bring it up to the Amazon support again.
    Thank you for this Sean, much appreciated.

    • @SeanDollwet
      @SeanDollwet  2 месяца назад +3

      Keep us posted on how it goes

    • @onifadegideon2162
      @onifadegideon2162 2 месяца назад

      @@SeanDollwet I will

    • @onifadegideon2162
      @onifadegideon2162 2 месяца назад +1

      @@SeanDollwet *Update*
      Amazon support stated that I have some ads serving off Amazon website.
      Ads serving off Amazon wouldn't appear in the campaign manager, on ads serving within Amazon pages will appear in the campaign manager but the total of the two will appear in the Accumulated charges.

  • @dannmarceau
    @dannmarceau 2 месяца назад

    I wouldn't be surprised; I lost money with them in the associate's program. My larger sales would always be "returned;" it got to the point that I just expected it.

  • @user-hr2ph1yx6z
    @user-hr2ph1yx6z Месяц назад

    Lets do it together!!! Guys!!

  • @maitreya1906
    @maitreya1906 2 месяца назад +2

    That's unacceptable. Btw, your content is the bomb gives me hope . Thanks

  • @PapaU81
    @PapaU81 2 месяца назад

    They are definitely stealing money from you

  • @Martmur
    @Martmur 2 месяца назад +1

    Thanks for this. I had been wondering how my bills were so high. I’m in Europe so hadn’t realised that there was a 23% VAT charge on top. I know now! 😮 Also, this video will make sure people check their invoices at least. Thanks again.

  • @ssamuel408
    @ssamuel408 2 месяца назад

    Thank you. I am not surprised. I have found discrepancies in a campaign in the past.

  • @VirusTechKEKW
    @VirusTechKEKW 2 месяца назад +2

    How is this a "communication issue" when they straight away scammed this guy? The platform itself yeeted the clicks and said there we go +$100. This is some serious shit here... All KDP content creators should talk about it

  • @adventureswithtime
    @adventureswithtime 2 месяца назад +1

    Looks like you can only go back 90 days to pull your campaign information from the manager. But at least I wasn't overcharged.

  • @marek3067
    @marek3067 2 месяца назад

    the biggest problem is that amazon's support is completely crap, you can write, call, I'd rather communicate with my dog ​​than with them. They have no idea what they are doing, all they can do is send you to another department.

  • @toddpickens
    @toddpickens 2 месяца назад +5

    I hate to sound like a complete noob, but I am.
    I've been spending a good amount on ads, and am continually frustrated with how unclear the interface is.
    It would be immensely helpful to see a walkthrough of how to assess the clicks versus billing on the actual KDP ads interface.
    Screenshots are useful but not entirely understandable in how that information is extracted from all of the information that is there in the ads interface.

    • @MichaelNoName
      @MichaelNoName 2 месяца назад +1

      same

    • @TheMotivhub
      @TheMotivhub 2 месяца назад

      go and watch videos on how to understand the Amazon Ads interface. i believe Sean has a video about it and you can also chech out a video on selfpublishingtitans channel here on RUclips about amazon Ads. i believe that will help.

  • @lilianatrinca
    @lilianatrinca 2 месяца назад +1

    I’ll check! Thank you

  • @deezed6478
    @deezed6478 2 месяца назад

    Thank you for this Sean!

  • @MrFoxikbc
    @MrFoxikbc 2 месяца назад

    Wow, thats bad! Thats you for sharing!

  • @gianclaudiomoresi2587
    @gianclaudiomoresi2587 2 месяца назад +1

    I am checking, and I noticed a lot of anomalies

  • @brandonestelle9029
    @brandonestelle9029 2 месяца назад

    Another great informative video!

  • @MoonPaperPrint
    @MoonPaperPrint 2 месяца назад

    My US ads panel has been refusing to display data for almost a week now and keeps crashing

  • @GrayFoxware
    @GrayFoxware 2 месяца назад

    Maybe instead of us waiting for amazon to fix there marketing(but not really because they want to make money off us and we probably arent going to get together and sue amazon in a multi million dollar class action lawsuit, but would be wise to do so.)
    Could you possibly give us a video on some other platforms to market with?(unless I missed that video)
    Btw, you are great Sean. Thank you for your knowledge and insight.

  • @Michelle-th9xw
    @Michelle-th9xw 2 месяца назад +1

    I see where the black figures come from but where do you get the red figures to compare does this info come from the invoice? Thanks

  • @TI-ys5pd
    @TI-ys5pd 2 месяца назад +1

    How did he check the real clicks?

  • @Teamshmo
    @Teamshmo 2 месяца назад +1

    I am gonna double check all my bills now. I have had problems where I will set a daily limit to say $5 and they will somehow charge me more per day. Not sure how that is possible? I assume same type of issue here

  • @adventureswithtime
    @adventureswithtime 2 месяца назад +2

    I want to see if I've been overcharged. I have the emails with my invoices, but missing a couple of months. Where on my KDP website can I find old invoices?

  • @yazzy-li9rc
    @yazzy-li9rc 2 месяца назад

    Please answer me

    • @SeanDollwet
      @SeanDollwet  2 месяца назад +1

      Ok?

    • @yazzy-li9rc
      @yazzy-li9rc 2 месяца назад

      @@SeanDollwet Sean, I wanted to ask a few questions in regards to publishing kids/colouring books on KDP, I am currently a beginner and i been watching all your videos and they are absolutely amazing, they have helped me gain so much knowledge about e-publishing and the way you explain things are so extortionary, now i wanted to ask a few question and im hoping your going to reply to me and help me out the same way you have been helping thousands of people, i had a few questions like: Once i get my information from ChatGPT and re-write it into my own words and paraphrase it, where do I then place my information for my book, Is it on Canva? like what do you use? And also one more question, Can i still use ChatGPT and paraphrase the information with quilbot Without getting terminated by amazon? Please let me know.