Foodpanda Delivery Riders Discuss Empathy in Singaporeans | Noted | SG Layers

How do you treat your delivery riders? Over the past few months, there have been many viral posts about customers mistreating their delivery riders. On the flip side, there have also been many posts about customers providing drinks to their riders. So, we invited five delivery riders from Deliveroo, Foodpanda and Grabfood to discuss empathy in Singaporeans, the PMD ban and whether there are benefits to being a delivery rider!
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Questions:
00:00 Introduction
00:43 I feel judged as delivery rider
03:45 The PMD ban had adverse effects on delivery riders
05:41 Earning a lucrative pay as a delivery rider is possible.
08:04 There is a sense of camaraderie among delivery riders.
#foodpanda #grabfood #deliveroo
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Talent:
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Justin: / jusdeeen
Marcus: / marcuswithchia
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SGLayers is a brand new channel! We aim to create interesting and engaging content to highlight the different conversations and viewpoints of Singaporeans. This series, Noted; is not centered around a debate to change the mind of individual participants, but it is simply a platform for conversation.
Music: Epidemic Sound

[@arrowstheorem1881]

I was taking lift up to deliver in a condo. A couple with China accent waited at the same lift with me. Only three of us . The lift opened with empty lift . I went in and the China accent man told the wife not to enter and I just went up alone. So it's true there is discrimination

[@jamesyue1348]

I have money being thrown at me for not having change, I still swallow it, smile and move on. thats life.

[@sucram1617]

Only weaklings need empathy

[@arrowstheorem1881]

Here is a story:
1. The 99%'s fares got lowered by delivery co. They are the super majority. Yet to them they are the 1% weakest. So they see no choice but to accept being shortchanged.
2. It's because the 99% Accept that they made it possible for the delivery co to squeeze them. Grabbed at the Balls, so to speak.
Riders risk their lives per order just to earn a few miserly dollars.
The weekend motorcycle fares used to be, what I been receiving, around $7 per trip but recently it's dropped. Even evening deliveries the fare seems to have become lower.
If the 99% choose to accept, that's what it will be or get worse.
If the 99% act on it, the delivery Co has to surrender.

[@user-pe1wu9zb4x]

Yes, Uber model bankrupts the day the 99% wakes up and unite. If riders stop taking 1 order concurrently, the delivery co will be in trouble

[@user-pe1wu9zb4x]

1. *You represent the customer* but some ignorant shop assistants treat you like a lower caste singaporean ordering you as if their staff or like talking to a beggar.
2. They entertain walk-ins with priority rather than 1st order first served basis. So even if your customer order was receives before a walk-in customer, they prepare for walk-ins first then if got time they entertain you. This is not every case though. If they can see that you represent the customer who allowed the merchant more sales while not using their restaurant then they may wake up and serve our customers faster. Their boss would understand thus but its the minions who are working on the ground