Hello Linkinpark2380. The Moen Annex Shower Rail can be added to any existing shower or used in the design of a new showering system. The Moen Annex Shower Rail can be paired with any Moen tub/shower rough-in valve. If you have any additional questions, Moen product specialists can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
Hello Roland the 3/8" depth we are referencing is for the wall thickness or deck thickness of the installation for the shower arm install. If you have any additional questions, please contact Moen directly at 800-289-6636.
Ran into an issue on this when you have a tile wall and no wood support behind it for the shower head. You can't drill larger holes for the zip toggles or regular toggles due to the larger hole for the water line and none of the hardware can secure it.
We are sorry to hear of the difficulty you are experiencing with your attempt to contact us. We would be happy to help! Please send us an email by visiting our Contact Us page at www.moen.com/customer-support/contact-us or you can call us at 1-800-BUY-MOEN (1-800-289-6636). Our current business hours are Monday through Friday from 9:00 am - 5:30 pm Eastern Time.
If your in Raleigh, North Carolina you can see this in action at the H20 Showroom on Yonkers Rd! Check it out!
What type of diverter valve is compatible with this? Thank you.
Hello Linkinpark2380. The Moen Annex Shower Rail can be added to any existing shower or used in the design of a new showering system. The Moen Annex Shower Rail can be paired with any Moen tub/shower rough-in valve.
If you have any additional questions, Moen product specialists can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am - 7:00 pm Eastern Time.
Is that a 3/8" dept hole for the shower arm?
Hello Roland the 3/8" depth we are referencing is for the wall thickness or deck thickness of the installation for the shower arm install. If you have any additional questions, please contact Moen directly at 800-289-6636.
Hay algún vídeo de este producto ya en funcionamiento? Es lo único que faltó ver cómo funciona el desviador para mostrarlo al cliente.
Hola Edgar, actualmente no tenemos ningún video del Anexo instalado y funcionando.
Ran into an issue on this when you have a tile wall and no wood support behind it for the shower head. You can't drill larger holes for the zip toggles or regular toggles due to the larger hole for the water line and none of the hardware can secure it.
So, what your method to install this product? I am planing to get this one.
Ya, you'd probably have to use a 1/4" time bit and some plastic drywall plugs if I had to guess?? But you wouldn't be able to hang off it
Correction: plumb, not level.
They say to call them, but just try it :) No one will answer unless it's a warranty call or you are a commercial installer. Fail
We are sorry to hear of the difficulty you are experiencing with your attempt to contact us. We would be happy to help! Please send us an email by visiting our Contact Us page at www.moen.com/customer-support/contact-us or you can call us at 1-800-BUY-MOEN (1-800-289-6636). Our current business hours are Monday through Friday from 9:00 am - 5:30 pm Eastern Time.