GE Dishwasher Won't Start? Replace Door Latch
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- Опубликовано: 1 окт 2014
- This video provides step-by-step instructions for replacing the door latch on GE dishwashers. The most common reason for replacing the latch is when the door won’t latch or the dishwasher won’t start.
Click here to purchase Part #WD21X10490: www.repairclinic.com/PartDetai...
You can find printable step-by-step instructions here: www.repairclinic.com/Repair-L...
Additional dishwasher repair, troubleshooting tips, help with finding your model number, and part replacement videos: www.repairclinic.com/RepairHel...
All of the information in this door latch replacement video is applicable to the following brands: GE
Tools used: 1/4” socket or nut driver, channel-lock pliers, 5/16” socket or nut driver, Phillips head screwdriver
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Хобби
I just want to share my experience in case it helps someone else out there who is having problems with their GE dishwasher. My dishwasher was not working and when I tried to hit the Start button it gave me the open door warning.
I looked at my manual and there is a Consumer Error Mode which you can enter by holding the "Cycle Select" and "Start" button together for 5 seconds. If all of your lights blink then it means that it's interpreting that your door is open which it did even though my door was closed. I assumed from there that my latch was messed up which brought me to this video. I decided to clean the door latch and then I turned off the power to the dishwasher from my circuit breaker and left it off for 5 minutes. After I turned it on everything works again.
I can't say that this will solve the problem for you but it worked for me and it's a good first step for you to try before you start replacing things and taking things apart. Good luck!
THANKS!! Your tip worked for me 👍🏻
@@gwilson87 You're welcome. I'm glad I could help.
You just saved me a MASSIVE headache! Thank you so much!
@@HopefulCynic42 You're welcome. Please note that after a month from when this first started I had to do this 3 or 4 times so I don't know if it indicates there is a bigger underlying problem but hey turning the circuit breaker off and on again does the trick every time so far.
I just wanted to follow up for anyone who is looking for a solution to this problem. After 4 months, and maybe having to reset my machine about 8 times it doesn't seem to work anymore so I have ordered a new circuit board.
Unfortunately, they don't make things to last anymore but at least solutions aren't hard to find and they're not terribly expensive.
So I was so upset about our dishwasher not working. And then I watched your video. Is exactly as you described. I shimmed it and it started! Thank you so much. It saved me from spending money and having to wait for a repairman. You rock.
This video just saved me a $95 diagnostic fee and who-knows-how-much for the repairman's time. Thank you so much.
I’ve shut my breaker down, turned it back on and no lights or anything coming from the dishwasher at all. Checked all of the wire connections below and everything looks good. Did yours have the same problem I’m having where there appears to be no lights or sounds coming from it? Trying to plan my next course of action.
@@EveryDayCivilianBlog did you figure it out?
@@EveryDayCivilianBlog hopefully you check off the cable is in.
@@AjitPariyar oh ya. Replaced the board inside the dishwasher door.
@@fmartin59 I got the board replaced inside of the dishwasher door and it’s been top notch.
Thank you! Fixed my issue for $38 instead of a new one for a grand!
Thank you, great advice
Thanks brother! Disassembled the switch and blew some electronics cleaner in the two switches on the circuit board and bingo.
This is the best video I have watched to repair an appliance. Even I could do this. Where do I get the replacement latch for a GE GDT695SMJ2ES?
I just replace my Adora GE Latch today it was easy but had to go to the breaker and do a hard reset for it to work.
I just wanted to follow up on my previous comment and suggestion about turning the breaker on and off to your dishwasher to clear the error codes. It has been 6 months since then and I have had a lot of problems with this dishwasher. I have replaced the latch and also the control circuit board because I kept getting the open door error codes but I realize now that I probably didn't have to replace either.
There is something in this machine which randomly triggers an open door signal to the sensor and board. I don't know if it's a capacitor that is holding on a charge or something but sometimes you'll have to leave the circuit breaker to the dishwasher off for a while before the open door signal will clear. I had problems and got tired off dealing with it last night and left the circuit breaker off and went to sleep. I got up this morning and it's working just fine.
My dishwasher stopped working randomly for the door latch code. I had washed dishes for 2 months and then randomly it started working. It’s been 3 months and now it’s doing it again. So your telling me it’s just a motherboard error that needs to a hard reset for possibly a couple hours?
@@joshlitman8310 Yeah, also what you can do is hold the cycle select and start button which puts the dishwasher into consumer error mode, then exit and power off the breaker for a bit. I've had to do this two dozen times since the dishwasher started acting up 6 or 7 months ago.
OMG Thank you so much for this! I was about to start ordering replacement parts but the breaker trick worked.
@@DensterNY did the issues go away when you replaced the circuit board?
@@jordanroberts6835 There are two boards on there and I replaced the one on the door with the user controls on it but I've learned now that it wasn't the cause of problems with the dishwasher as I've kind of isolated the problem with my replacement repairs. I believe the true problem is with the main board that sits on the bottom of the dishwasher so if you get to a point where the circuit breaker trick no longer works then that board will probably be your best bet. You can find that board from the repair clinic link in the description of this video.
Hi, I have a GE Tall tub dishwasher and was wondering if you knew how to replace the door latch actuator inside the door handle part of the machine? I took out 3 to 4 pieces including a spring after removing the inner cover of the door in order to take out the actuator, since I ordered a new one, but I don't really know how it goes back in
Thank you so much for this instructional video I agree with everyone you save me at least about $250.
How do you replace the latch strike??
How do I know this is the problem with my dishwasher??? Maybe you could show how to check with an ohm meter to make sure it is bad.
Agree with Countryside. What is the original symptom?
My DW has a very dim very small flashing light on the control panel that states "lock control" That is all of the evidence I have that this is the problem. Also you tube sources say this is the most common problem.
Turned off the circuit breaker and turned it back on again 2 minutes later... and it was magically fixed. Do that before ordering any parts or calling a repairman
Exactly what I did after putting in the new door assembly, works now for some reason
I’ve been having similar problems with my GE dishwasher and also using the turn it off/on trick. That has worked for about two months until now it doesn’t get electrical power at all. Circuit board??
Thanks for this video it saved me from having to call a repair guy
I fixed mine by reseting it by turning the power off at the breaker, wait 20 seconds, put breaker switch back in, Fixed!
Yep - Thanks - tried this and it worked for me too ... :-)
@@kenk6579 The same worked for me as well!!
Thank you so much! Sometimes the easiest solution is the one that works!!
This saves my day. Thank you.
That works for me as well but this is a reoccurring problem. I ordered a switch as shown in this video just in case the power disruption doesn’t fix it for some reason
This question was asked but there was no reply to why do you need all those steps just to remove the latch? I can see opening the CB, but removing the wires, water tube etc, etc?
In most cases there will not be room to access the latch without pulling the dishwasher. Additionally there may not be enough power supply wire to pull dishwasher so we wanted to show the process in case it was required. Certainly not necessary in all situations. Thanks for commenting we love the feedback!
I came to the comments section , just to see if anyone was thinking the same thing
common sense bud. And it said if I remember correctly you may need to. Not you have to
@@robsonlineplayatbetonline3819 nice job coming onto an educational video just to tell people they are stupid for asking questions.
Just unplug it
Replaced UI, motherboard, inspected all wiring over and over and still have a machine with no display. Not sure if a bad latch will cause this. Help?
My dishwasher was not turningon at all. It's on the same breaker as the disposal that was working. I turned the breaker off for approximately 10 minutes and turned back on. The dishwasher hard reset and is now working again.
So based on the dishwasher's on-board diagnostic function, the door wasn't closed (even though it was), keeping the dishwasher from starting. I replaced the switch and blasted thing still won't start, giving me the 3 beeps shortly after pushing the "Start" button. Now I'm thinking maybe the control board?
RepairClinic.com Yeah, I should've pulled the door switch and checked for continuity before assuming the switch was bad. The next step in the process was to look at the green LED on the control board and watching its behavior. Unfortunately, my model's board is hidden by a metal panel blocking visibility of the board and LED, requiring me to pull the dishwasher so as to uncover the control board for further diagnostics. Thank you for the link and advice. I'll do a little more research on my end before ordering parts.
You should revise this and tell people to turn off their breaker in the electrical panel prior to dealing with any of the electrical components... thanks for the video though!
The latch may be out of alignment. I placed some shims above the latch and it started working.
If you have a GE dishwasher and the start light keeps blinking and will not turn on, and you replaced the doorlatch asm, then your next part is the control board. My issue started with a lighting storm. The door latch did not solve the problem. I had a gdf520pgj2cc dishwasher.
Im having same issue right now. Replaced door latch switch and it worked for a few months now i back to same issue. Unit thinks door is still opened. Figured i had a defective switch so i ordered another one from amazon installed it turned power back on and nothing. Is the control board this one? DISHWASHER CONTROL BOARD
WD21X23096
@@AJM_1981 I replaced the control card at the bottom of the washer. It worked for several days and failed again. Same symptom. I bought another cheap dishwasher. Works fine now.
Good video but I would start it with showing what the flashing lights look like. I replaced the latch and nothing happened, am still getting the same flashing lights (orange in the front, green on the start button on the panel). Knowing what the dishwasher is showing may have saved me the installation time.
Did you fix the issue?
@@rxxg4563 No, turns out it was a circuit breaker, in a dishwasher less than 3 years old. Go figure.
@@PattyKakes7787 how did you diagnose that? I have the same light/error pattern, replaced the latch thinking it would fix the problem and am still stuck...ugh!
@@cakeckthree Had to get a tech out. He replaced the whole circuit board.
Adora GE Dishwasher Door Latch WD21X10490
Genuine OEM Part # WD21X10490
10/29/2021 GE Dishwasher was displaying flashing Orange light 💡 and beeping every 1min. this means your Dishwasher latch is not working. Replace the latch, part# above. after installing the new latch the orange light 💡 and beeping will still be there. next step go to your breaker on the side of your house 🏠 and turn off the main or dishwasher switch for 10 sec and turn the switch back on. go back into the house into the kitchen and the dishwasher will be working. don’t ask me why but it worked 😂 I guess it needed a hard reset.
Can you make a subsequent video of how to remove the latch realistically Without all those steps?
Skip to "pull away from wall" end at screw new latch in"
That is actually the easiest way to explain it. Did you end up replacing it?
DWs are installed by contractors. Most would leave long enough elec and plumbing lines to make possible just pulling the DW without disconnecting however your installation may have been different. This is a thorough video that addresses all possibilities.
GE POS. I replaced the door latch a few months ago. It worked. Now the damn thing is beeping and won't run again. Tried fixes like holding start and cycle. It won't run. I'm going to try ordering another latch, and if that doesn't work, out the GE goes for another brand. It isn't that old! Problem is I bought all the appliances as a set. I'm already on my second microwave too!
Also on second microwave and ready to install new latch on this dishwasher
I replaced the latch and it still won't work does that mean the control panel needs to be replaced?
I replaced mine and it still beeps and wont start. not sure where to go from here. the thing is only 2 years old.
yes mine too, barely used it too
Found video useful
I replaced it, didnt fix the issue.... I then went to the breaker and flipped it on and off 4 or 5 times in a row lol... it somehow fixed it
Too much work for me. I need a repair person or I think I will purchase a new one. Unfortunately my dishwasher was not installed correctly and things such as drainage problems and back ups occurred. The plumber said he was only an installer and I would have to hire a carpenter to install the dishwasher. I got taken for a ride 3years ago.
Well I just replaced the power control board and the wiring harness and the user interface board on my GE door - and I still have no power on the user display - nothing! Held down the select cycle/start buttons for 5 seconds; the circuit breaker works, and there is power to the damned machine! The old user interface board that I pulled out had no jumpers at all just 8 little empty holes while the new one had 4 jumpers on the 8 prongs - so I removed the 4 jumpers on the new one to mimic the old one - as I've heard on another repair YT! Should I reinstall the jumpers in the proper config or could a faulty door latch be the culprit - could both of these cause no power to the user interface panel??? Help?!
I have the same issue going on. Let me know if and how you resolved it. How much were all those parts? Did you buy them on Amazon? Because I have purchased the interface board but I had another technician kindly advise that he won’t even touch GE dishwashers anymore, they are junk. He said I had to replace all 3 of the parts you mentioned above, and that it was cheaper to buy a new dishwasher than the time spent replacing all these parts. Help!
@@dawnbray6090 I replaced the power control board, the user interface panel (UIP), and the wiring harness. And as opposed to my prior input, I put the jumpers back into the UIP and voila - it worked! There is no way to test any one of them for fault so it's best to replace all three. I picked them up at Reliable Parts in Tukwila, WA. Total parts cost was around $300. It's a pretty quick fix - probably an hour for a tech - as that's how long it took me! I don't know what new dishwashers cost but I'm sure you can't pick a good one up for $4-500.
I replaced the latch and still, it won't work. The GE dishwasher beeps after pressing the start button. Any suggestions?
I had this issue after passing warranty, replaced switch February 2020 switch has now failed again. Has anyone else have the same problem of reacquiring switch failure?
I have the same problem. I replaced the switch again but it still won’t work. I’m at a loss. FYI I know my issue is with sensing the door closed because i entered service mode and verified the door is not being sensed as closed
@@RT-is5vc any luck getting it working? I'm in the same boat trying to find a solution
@@michaelzaluckyj9542 I ended up replacing the main board. Easy task. $85ish and problem solved.
Really wish you would have started with the symptoms that would warrant this repair. My dishwasher has no power to the front panel but I cant remember if it had to be closed for the panel to turn on or not. If the door needs to be closed for power to go to the front panel the door latch might be my problem. If the panel should have power regardless of the door position I likely have another problem. And for all those saying this is too many steps to replace the switch, you're wrong. 90% of the steps listed are just to be able to pull the unit away from the counter which is necessary.
Yes, the door needs to be closed to get power to the touch display panel. If that's your issue most likely causes are a misaligned latch strike on the door or maybe a bad latch. One way to test the latch with the door open is to insert a small screwdriver into the latch to engage it, then see if the touch panel responds, if it does then the latch is good and you have an alignment issue, if it doesn't then you may have a bad latch.
@@dan4091 this is actually not true, the door latch will "wake up" the panel but so will pushing a button on the panel. I had a bad board for the front panel. Should have done a video because that panel required taking the door completely off for my model
@@MrBrandonh98 Thanks, you are right. I just ordered a replacement UI board the other day, hopes it works.
if you get an h20 message and it won’t start the door latch actuator is not being supplied with 12 volts if the latch isn’t sensing being closed
Question is this... If you turn off your breaker why cant you skip disconnecting the 3 wires down below??? Seems like you can just un screw the top sensor and replace it..???
Why not contact Mr. Trump and ask him. Even if he doesn't know the answer, he will tell you that he does.
@@billimbriale8535 You're most right. I'll wait till he's back in the White House. He's busy taking back America from the LGBQT and crazy mental other non american, non binary!!! Trump 2024
my dishwasher is brand new, wants to wash, tells me to close door.. but latch wont grab the door shut
+ll SLAY ll Call for service, as the warranty should cover a defective door latch.
+ll SLAY ll My dishwasher is doing the same thing- what was the outcome of your situation?
+chris hibdon i have a clamp that i clamp on the son bitch each time i wash dishes, works like a charm lol
same here, door latch was loose since new now it completely failed. what's your solution? please share
What kind of latch did you use?
@@sandmanfloorrefinishers9919
My buttons light and respond but when i push start it just beeps and wont start when the door is closed. Not sure what ot could be.
Did you figure this out? I'm in the same boat
Im having this same issue as well. Dishwasher is on 16 months old. Replaced latch today still wont start. Just beeps and orange light flashes. Did you get yours running?
@@jayscott8082 Mine is 3 years old , has the same issue , How do we know its latch issue ?
I finally solved this same problem by going under my sink, unplugging the dishwasher for a minute, then plugging it back in. I left the door closed the whole time, and pressed the Start button for a few seconds while it was unplugged to make sure power was drained. When I plugged the dishwasher back in, it worked first try. I had previously tried flipping the circuit breaker, which didn't work.
@@ihasnopants Glad that worked! I did a similar thing and got mine working for a little bit, but then it crapped out again. That trick didn't work, so I went ahead and purchased the service control panel replacement part and did the replacement myself. Works beautifully now! Glad you got yours working.
My GE is brand new, never used. Bc it never worked to begin with. It is a dish drying area for the last 5 yrs. dishwashers are cheaply made l
same issue with mine, came with the new house, never used until we found its door couldn't latch (thus won't start), but it's already out of warranty
replaced switch and the door still pops open.
Im dealing with the same on a new dishawasher... Im thinking about removing the springs that pull the door open. Did you Fix yours?
Did you ever find a solution? Same problem here.
*
What was the point of disconnecting the wires underneath?
Wouldn't it be much easier to cut power at the circuit breaker instead of disconnecting all the wires? I almost feel like this video is intentionally made to discourage people from making their own repairs and just give up and call a repair person.
@@darronvanaria2952 it explained in the video that you would have to follow that step only if your power cable was not long enough to pull the dishwasher out far enough to make the repair.
I replaced the latch and i'm still not getting any power.
I'm having the same problem and mine is 6 months old. Did you find out what the problem was?
Same problem here, there is no power to the door buttons but the dishwasher has power. I read the control board may be there issue.
In my case is was a dead control board, installed a new control board and dishwater is working again.
@@clayroberge8402 Had the service guy come out and all he did was drop the control board to look at fault code lights. He never worked on a thing. It worked completely fine after that so it had to be a loose connection on the control board in my case.
@@clayroberge8402 We have the same problem with the door latch. Checked everything and assume it is the control board. Does anyone know what a new control board costs? My husband is capable of installing it.
You already turned off the circut breaker. You really have to go down and take wires apart like that just to replace the door latch?
That's what I was wondering??
this insurance company advertisement is so excessive that I will go out of my way to never do business with them again for being so fucking pushy and thank you for the good info about dishwashers.
Why all those steps to replace a door latch?
Why not just replace it and be done?
@@fcg243 For the GE model shown, the door latch is above the wash tub and cannot be accessed unless the dishwasher is pulled out, which requires all of the steps shown.
Wrong, theirs generally always enough slack in dishwasher drain and electrical romex that just removing the two counter top screws out of brackets would allow for dishwasher to slide out 2 inches or so. And most dishwashers these days have a lengthy water supply line, so that's not a issue either
@@rowdybroomstick1216 just pulled mine out, wasnt long enough so i had to do all the steps smh
I replaced this and still doesn't latch correctly when fully screwed in.. Such trash, better to replace with different brand for 200 more dollars then pay for a repair guy.
Please remove Ring not to get shock. While working on any electronic equipment.
GE dishwashers are the worst dishwashers ever. I've replaced the replacement latch, and it still keeps beeping and won't start. I've turned off the breaker for several minutes, or hours. Ive waited for it to turn back on, and have even tried to use the start and temp wash button restart. It still thinks the door is open, and I'm so fed up with this piece of junk, I want to drop it off of my balcony floor.
Yea i tried turning the breaker off and waiting, then back on, still broken. I then flipped it on/off 4 or 5 times in a row, it somehow works now
You dont need to remove evrything to replace door latch!
Exactly. And getting the switch box off will take longer than the rest of the repair.
This had nothing to do with title!!
So many unnecessary steps 🤦♂️
Haha so 3.5 minutes of removing that stuff for a latch. Why all
That excessive stuff? Lol
As a professional mechanical contractor you never use channel locks on compression fittings or brass fittings. You always use the right tool for the right job. That can ruin the fitting. If you don't have a crescent wrench then find a open-end wrench. I have other comments but I'm not going to go into details.
Do mechanics install dishwashers often? I would love to watch you use an open end wrench to tighten your garden hose lol
Evidently you do not know what a mechanical contractor is. We are not auto mechanics we are union pipefitters and welders. And actually a lot of garden hoses today have a multi flat surface so you can use a open-end wrench to tighten it if necessary. But being that there is a rubber washer inside a garden hose you should not have to use a pair of pliers, channel locks or a pipe wrench to tighten it to stop it from leaking.
@@timcolby8874 evidently, I don't. I assume its not common knowledge. In the video, you can clearly see a round, knurled fitting, no flats to accommodate a wrench. A toothed tool that can grab knurling is the most likely tool a homeowner will own. a pro isn't watching RUclips for help. so what tool should a homeowner use then?
Inlet water pipe on most of the dishwashers that I have done for my family members at least for the Bosch dishwashers. All my original comment was as use the right tool for the right job. It's just like people who try to tighten the garden hose on a hose bib and it still leaks because they did not change out the rubber gasket or there was no rubber gasket to begin with. Again I am a retired Union mechanical contractor pipefitter welder. In the city of Chicago we have certain criteria that we have to follow / Chicago code. You cannot use soft refrigerant lines in a commercial building to hook up air conditioning and Refrigeration. Everything has to be done in hard copper. It's a big difference in the big cities versus the small towns or small appliances. Thank you. I wish you continued success
We have to go all the steps again only because of the door latch replacement? Wow doesn't make sense.