Changed the drive socket and blade assembly on my 5200 one month ago. Now I notice the drive socket is not seating anymore and I'm unable to tighten it. It just keeps popping off the base. Did I get a defective drive socket? When I use the blender I'm smelling a burning odor and it looks like shreds of black on the base of the container too.
I bought the drive socket for my 5200. I don't see what the little screw is doing. I don't see anything that it attaches to when screwed on. I can pull the drive socket off even with the screw on.
Hi there! If you are experiencing rust on your Vitamix, please reach out to our Customer Support team at 1-800-848-2649, and our team will be happy to assist you.
Hello. I have removed the screw and the drive socket still won't budge. It's still attached some how. It just wobbles around--removing the screw made no difference. Is the drive socket attached any where else?
Hello! We're sorry to hear that you are experiencing an issue removing the drive socket on your Vitamix. It would be best to call our Customer Support team for assistance. They can be reached at 1-800-848-2649.
You have to line up the arrow with the screw hole. My drive socket comes off with the screw in or without the screw lol position doesn't matter either. I can still use the machine so i don't know
Hi! Please reach out to our commercial technical support team, so they can further assist you. They can be reached at 800.886.5235 Mon - Fri 8am-6pm (EST) or by email at commercialts@vitamix.com.
If you are in need of support from our commercial team, please contact them directly at 1-800-886-5235. They are available Mon - Fri 8am-6pm (EST). They can also be reached via email at commercialts@vitamix.com(Technical Support).
Thank so much! My husband got mine fixed in no time!
Would be really helpful if they showed up close shots of what’s happening
Thank you for your feedback we will pass it along for future videos!
Changed the drive socket and blade assembly on my 5200 one month ago. Now I notice the drive socket is not seating anymore and I'm unable to tighten it. It just keeps popping off the base. Did I get a defective drive socket? When I use the blender I'm smelling a burning odor and it looks like shreds of black on the base of the container too.
Hello. Please send our team an email directly at socialcustomerserv@vitamix.com, and we will go over some options!
I bought the drive socket for my 5200. I don't see what the little screw is doing. I don't see anything that it attaches to when screwed on. I can pull the drive socket off even with the screw on.
Hello! Please send us a private message with your Vitamix serial number, and we would be happy to assist you.
Is the procedure for the vita prep 3 the same as a 5200? Thanks
What is it looks a little rusty inside? What the best way to remedy this on a 5200.
Hi there! If you are experiencing rust on your Vitamix, please reach out to our Customer Support team at 1-800-848-2649, and our team will be happy to assist you.
@@VitamixCorporationthank you, will do!!
Hello. I have removed the screw and the drive socket still won't budge. It's still attached some how. It just wobbles around--removing the screw made no difference. Is the drive socket attached any where else?
Hello! We're sorry to hear that you are experiencing an issue removing the drive socket on your Vitamix. It would be best to call our Customer Support team for assistance. They can be reached at 1-800-848-2649.
You have to line up the arrow with the screw hole. My drive socket comes off with the screw in or without the screw lol position doesn't matter either. I can still use the machine so i don't know
what's the wrench size?!?!?!?!? Is it hex or torx?!?!??!
Hi there. The wrench is 5/64 Hex.
I don’t have an arrow… But also the set screw doesn’t fit into the scree hole on the socket weirdly
I managed to remove the drive socket screw, but I am unable to pull it out.
Hi! Please reach out to our commercial technical support team, so they can further assist you. They can be reached at 800.886.5235 Mon - Fri 8am-6pm (EST) or by email at commercialts@vitamix.com.
It won’t come out! I’ve applied more pressure than I should have (with out any damage) the screw is lose but it won’t pop off!
If you are in need of support from our commercial team, please contact them directly at 1-800-886-5235. They are available Mon - Fri 8am-6pm (EST). They can also be reached via email at commercialts@vitamix.com(Technical Support).
Did the set screw fall out at 1:57?
Hi there! After watching the video back a couple of times, it appears that was a reflection as he moved his hand away from the base!
Vitamix I believe you are correct! 🙂
The background is so dark you can’t really even see what’s going on. You need to change the lighting.