Hey Vrashank, thanks for posting. After removing the screws from the mounting plate cover, you can pull it off. You may need to use a flat head screwdriver to unclip the side, top and bottom clips. You can check this helpful link as a reference: bit.ly/3HfhWjv.
So far I only have one of the 5 up. ruclips.net/user/postUgkxOXxsTZ3ptV_Pk0fFl8bNZvVqeoqBQFwe My son ran out of time, with motion detector etc. I have it over my garage door. It works great. Have seen a couple of cats, my dogs, when I am out front. And had a bee buzzing around right in front of it. It works very well. It even shows the neighbour's driveway, but only shows movement just past my own, which is very long. I highly recommend them.
Hey Kenny, we appreciate users who share their thoughts about the Google Home app. Also, our team is always looking for ways to improve and we'll take this as feedback. Our long term plan is to use the Google Home app as the place for all of your favorite Nest, Google Assistant, and other smart home devices. Soon, you'd be able to set up, view and control them all in this app. If you need more help, you can reach out to us using this link: bit.ly/3adTfGB
@@madebygoogle The problem currently with that plan is the Google Home app is functionally inferior to the Nest app (by a large margin), which makes the proposition of spending £££/$$$ much less enticing compared to the functionality I already get from the Nest app and my Google Cam IQ Outdoor. My current cam is on the front of my home and I WAS planning on purchasing a Google cam with floodlight, but I'm not going to pay £269 for the privilege of "enjoying" an inferior user experience! If you ever get the Google Home app to the same level as the Nest app, then count me in. 👍 (Why do you keep deleting this comment, there is NOTHING defamatory OR untrue OR offensive contained within it? Just some objective feedback from a PAYING/CURRENT customer!)
We appreciate your feedback , Kenny. The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. In the near future, we’ll allow users to set up other Nest devices and have full control in the Home app. For additional help, reach out through phone, chat, or through our social forums: bit.ly/3adTfGB
@@madebygoogle You want to create an integrated experience with speakers and displays by disintegrating the experience with other cameras? Now I have to use two apps for my cameras (Gen 1 and Gen 2) just so my speakers can share the same app as my camera (2nd gen)?
I agree. The Nest app has a notably superior user interface than the Google app. I wish Google would just copy the nest app if that’s the only way to get the same user experience.
I just installed this floodlight today. It's nice the only thing is the power cable for the camera is short that it does not let you adjust the camera and hide the wire. Whoever designed it has a house with a light on the sidewall outside. So I have the wire in the front sticking out and the mini speaker facing up if it rains it's gonna go right in the speaker. I might return it just because of that don't know unless they have a longer power cable for the camera that gives me an option to hide the cable and face the camera the right way. The camera was installed under an eave, looks good, video great but I don't think it was made for under the eave installation, think it was made to be installed sideways, sidewall something like that
Hi Elias, thanks for posting. We appreciate users who share their thoughts and experiences on our devices. While we're not selling a longer power cable for the camera, our team is always looking for ways to improve and we'll take this as feedback. Let us know if there's anything else.
@@madebygoogle I was hyped to purchase this until reading the above comment. My existing security lights are also soffit-mounted, so I don't see this working for me. Seems like no one was even considering this install method when designing it. Rings Floodlight Camera can soffit install with no problems.
I went to Best Buy to purchase 2 of these tonight, and while they couldn't locate the ones their inventory said they had, they did have a display unit out. I played with it, and seems that the camera can be oriented for a hanging installation, but is limited by the cord to a downward 20° or so angle. I don't know if the cord on an actual unit has any adjustments for length, or is longer than the dummy unit. For my purposes, I believe this is probably enough given the height they would be installed at.
As far as I can tell it's designed to mount on an outside wall, not under a soffit. Poor design Google. What were you thinking ? I really like the idea of a floodlight camera, but if I cannot mount it under a soffit it's useless to me.
Exact same question. I'll be passing on these without the option for the horizontal installation. It's not mentioned anywhere in the documentation. Not sure if it'll work, but they do make angled junction boxes for traditional security cameras that'll buy you 20° or so. A good electrician might have a trick or two up there sleeves, but that might look ridiculous.
Came to ask the same question. I have asked on their Facebook page. They replied that it was mountable under a soffit, but I'm questioning the angle and cord like the rest of you.
How do I remove the mounting plate cover? I need to rotate the poster cover by about 90 degrees to align the floodlight and camera to spot I want to cover. Even after removing the 4 screws, I am not able to remove the white plate cover.
Our floodlight is switch controlled, does this have to be on the switch on position all the time? Or remove the switch entirely and connect the live wire on the switch box to the load wire so it gets hot/live all the time?
It should be wired to permanent live (if there is already a switch in the circuit you could just leave the switch in the "on" position and use the switch live as if it was a permanent live to achieve the end result but with a bit less work involved compared to wiring in a true permanent live) and you can use the Google Home app to control when the lights come on.
OK, I've installed it and the bulbs DO NOT appear to be user replaceable. Additionally, I can't add it to the Nest app?! I can't view the stream on a Nest Display or Chromecast?! What am I missing? Why is it labeled as a "Nest" product if it doesn't work with Nest products?
Because they don’t want you to use the nest app anymore which is waaay better than crap google app. Pretty soon they’ll shut it down…google sucks b a l l s
The bulbs will be LED/SMD so just like modern LED car headlight units. they won't be user serviceable. Regarding the Nest app, Google wants us all to use their own (currently rather more crappy) app and as such as restricted their latest generation of so called "smart" products so they'll only work with the Google Home app. Personally I wouldn't mind this restriction too much IF their app offered the same level of functionality as the Nest app...but it doesn't, by comparison the Google Home app is currently 🐩💩 compared to the Nest app!
Excellent voice, great job at this video! The presenters voice is amazing and quite clear, and hopefully with future videos audio description can be added as well which would make for a even more immersive experience for all
How do I mount this vertically? The position of the wire won't allow me to mount from the soffit and exposes the cameras microphone to the elements. Is there an additional plate mount that I need to purchase?
Hey Charlie, we're here to help. For installing the Nest Cam with Floodlight, check the installation guide here: bit.ly/3oBvdN8. For more help, you can contact a local pro to install the device for you or contact us through phone, chat or through our social media forums here: bit.ly/3adTfGB.
Hey James, thanks for posting. We have no news to share when Google Home app will be available for previous Google Nest devices. Stay tuned on our social media channels for updates and announcements. If you need help with your devices, feel free to contact us here: bit.ly/37kTIVI.
@@madebygoogle the problem is that the Google Home app sucks compared to the Nest app. If you are going to force us to use the Google Home app for all new Nest products at least make the app good.
Hey Mathias, thanks for your interest. Other than our new wireless doorbell and camera, the Nest Cam with floodlight is wired and can be securely installed. Also, we do offer a possible replacement when stolen. You can check this link to know more: bit.ly/3piKAtY
We have 4 nest cameras using the Nest app. Do I understand correctly that this camera is NOT compatible with the Nest App and only Google Home App? That would make this a hard pass for me!
My Nest cams are all connected , and have always been connected to the Home App, this should be no different. If anything , since your comment is 2 years old, you should have been migrated over by now
Purchased a Nest Camera (wired) with floodlights. It couldn't find the device? I use home app with a doorbell, 3 interior cameras (plug in) beautifully.
Not ideal, but you can modify a power cord and get a weatherproof outlet cover. You would still need to get a junction box though. Not an electrician though.
Does anyone know if this product works with dual band frequency (my router currently broadcasts both 2.4 and 5.0 GHZ as a single WIFI) or will I have to split my WIFI into 2.4 and 5.0 GHZ?
Hi there, thanks for posting. If your Wi-Fi router is dual-band, your Nest Camera may connect to one band better than it connects to the other band, depending on your surroundings. Learn more here: bit.ly/3r29iNR
@@madebygoogle As I live in Canada which there are some outdoor restrictions on the 5GHZ network, I will only be able to connect the Floodlight Cam to 2.4 GHZ. Right now my WIFI is dual band with band steering (so my devices can automatically connect to either depending on signal strength). In the past, I experienced outdoor cam issues from other brands which stubbornly required me to separate my network to 2.4 GHZ and 5.0 GHZ in order for it to connect to the "pure" 2.4 GHZ (i guess they did not recognize my WIFI was dual band). Would the Google Cam Floodlight have the same dual band issue? Would be a great help to know this!
We understand and we really appreciate your interest. Nest Cam with floodlight is compatible with both 2.4 Ghz and 5 Ghz band. Check out the device's specifications under this article: bit.ly/3DvxOwf
I ended up buying one as I have all the other Nest stuff. NOT happy that it doesnt, work in the APP... But, I am getting used the the Google home. I bough this beacuse it said "wired." Installed my self, so I know that there is no issues. No 9 days later camera is blank on screen & says: Device offline because of an empty battery. Does Google exepct us to climb a ladder once a week to re-charge this camera??? & how do you even re-charger it (LOL) Nothing in the instructions on websiite...
Hi Cameron, we're sorry to hear that. You could try performing a factory reset and see if that would make any difference. Also, make sure your wires are properly connected and the wire nuts are screwed on tightly. For additional help, reach out through phone, chat, or through our social forums: bit.ly/3o1aRK5
I was able to mount mine vertically. Follow the same instructions. The only differences are: Be careful which way you put the white mounting plate cover. There's an antitheft screw that has to match up with the direction the camera will face. Hanging from the s-hook will not work, just hold it with one hand and tighten the wire nut with the other, or get an extra hand or bungee to hold it up. Lastly, after setting up the camera to the app, go to the settings and rotate the camera 180 degrees.
I purchased but didn't realise it had no power lead like other cameras before. I plan to install this with a plug and cable. If i run 3 core (positive neutral and earth) can i connect the earth to the camera fixing?
Hi there, thanks for posting. Only positive and neutral wires are needed for the installation of your camera and earth wire is not needed. We recommend that you contact a Nest Pro to install and set up your Nest Camera. Learn more here: goo.gle/3R3G7cq
We understand your interest in installing the Nest Camera. While we have no details to share - we suggest that you contact a professional Nest Pro technician for the installation of your device. Check this guide out: goo.gle/3sAzc0q
@madebygoogle why don't you have details to share? The link was no use at all. It's it a double insulated product? It can operate on uk plug with no earth wire?
Hi Rafael, thanks for your interest in the Nest Cam with floodlight. The floodlight isn’t sold separately, so you’ll need to purchase the whole package. bit.ly/3lPhbFB If you have other questions you can reach out to us through our phone and chat so we can better assist you. bit.ly/3adTfGB
Can the nest cam with floodlight be added to the nest app. I already have it on the home app, but would like to view all my cameras on one app. The nest app? I try to add it yo nest app but keeps saying add it to home app. 😢
I just did. I have a metal box in the wall and screwed the ground into a screw on that. No one is going to be touching the light with the breaker on anyway. I know some electrician in the comments will have a fit but there's not much that can be done on older homes
I’ve changed my ISP and tried connecting my Google Nest Floodlight Camera to the new router. In order to do this, I have to delete it from my Google Home App then add it again. The app is not allowing me to do so and it seems as if I’m not the only one to have this problem.
I do not think you should have had to delete the device from your Google home app. A new router would give you a new Wi-Fi network name and password. You should be able to reconnect the devices. For future reference your ISP gives your wifi a default name and password but you don't have to keep those. You can lob in and change them to whatever you want. You can even change them to be the same as your old ISP then everything would automatically connect
I'm losing my mind trying to reinstall this floodlight cam after a network change. I've deleted it from my home app. Power cycled it and my phone. I don't have the QR code so am using the Setup Code alternative method using the code printed on the back of the camera. Every single time it drags through an extensive setup mode with cheery music - only to arrive at 'Something Went Wrong' after 8 minutes or so. The light on the device is green - does it think it is properly connected? Because it does not connect to my phone or account. I've done this 8 times now. I may need a straight jacket soon.
Hey AR, we're sorry to hear you're having difficulty in setting up your Nest Cam with floodlight. We'd suggest performing a reset with your device and set it up again - here's a guide: goo.gle/3Kw42gu If you need more help, reach out to us through our support channels: goo.gle/3meAs19
Thanks for your interest, Lazaro. Nest Cam with Floodlight is designed to be mounted upright on vertical surfaces. Installing it any other way (such as horizontally, sideways, upside down, or at an angle) may reduce the floodlight’s functionality by limiting the motion sensor’s field of view. Here's more details: bit.ly/3uKhPXI If you need more help, reach out to us via phone, chat or social forums: bit.ly/3adTfGB
I’ve enjoyed the Nest motion flood lights and camera. A qualified electrician installed mid-Feb. and I love it! The light is motion-style. Just last week I noticed the light stays on all the time. How to fix?
Hey Gayle, thanks for reaching out - we're here to help. For best results, we'd suggest restarting all your devices including your mobile phone and Wi-Fi router. Here's how to restart your camera: goo.gle/3pidxbJ For more help, reach out to our support team via social media, phone, and chat: goo.gle/3ie15Ae
Hey David, thanks for posting. Our Nest Cam with floodlight originally designed for motion sensor or detection, wired to the power source and can be switched on and off through the Google Home app. While we don't have news to share about replacing the light without a motion sensor - we'll take this as feedback. We'd appreciate if you could share your thoughts and feedback via this link: goo.gle/3KezjUf For more help, reach out to us through support channels here: goo.gle/3ie15Ae
Great video, with clear precise instructions, the video is easy to follow ......why was this link not given on the paper that came with my Google light?
Hey there, thanks for your interest. While our Nest Cam with floodlight is designed to replace an existing floodlight, you can install it in an area using a junction box connection instead. You can check this link as a reference: goo.gle/3tf1Owt
Hi Brian, thanks for leaving a comment. Here's a support link to know more about Nest Cam with Floodlight installation requirements: goo.gle/3ItrwlT - to dig deeper about its power requirement, have a look at this Help Center guide: goo.gle/3JtIL5z For more help, reach out to our team via phone, chat, or social media: goo.gle/3ie15Ae
Hi there, thanks for reaching out - help's here. You should still be able to set it up using the 6-digit setup code from the camera itself. It’s located on the bottom near the charge cable connection and speaker. You can tap find the setup code on the Google Home app for guidance. Let us know how it goes.
Hi Edward, we're sorry to hear that. There's nothing we want more than to provide the best experience with Made by Google devices - we'll take this as feedback to streamline our products. Should you need help, you can always reach out to us through phone, chat, or social forums: bit.ly/3o1aRK5
Hey google, Instead of providing an annoying video that's difficult for me to try and follow along while I'm on top of a ladder 10ft in the air, how about you provide actual printed instructions, or at least a PDF, that I can review at my own pace. Trying to mash a thumb into the tiny bar to jump around in the video is going to get someone killed when they slip and fall off a ladder. Edit: Also. Google is a trillion dollar company. Would it hurt you guys to label the screws so that I know which ones are which?
Hi Guillermo, we appreciate your interest. You don't need to charge your Nest Cam with floodlight - it is designed to replace an existing floodlight and requires a connection to the home’s power that provides 100-240V AC, 50/60Hz. If you need more help, you can always reach out to us through phone, chat, or through our social forums: bit.ly/3o1aRK5
Hey there, thanks for reaching out. Nest Cam with Floodlight is designed to replace an existing floodlight and requires a connection to your home’s power that provides 100-240V AC, 50/60Hz. If you want to install the floodlight in an area that doesn’t have an existing power connection and you need a junction box installed, or if you want help installing the floodlight, contact a pro: goo.gle/45nphcx
@@madebygoogle any company on the Canadian - Halifax area list should be removed because I have contacted everyone and they all telling me they dont install the camera so I am confused as to why they adversite there that they do installation
Thanks for the post, Michael. Turn the power back on after you’ve installed your Nest Cam with floodlight. If it doesn’t turn on, check that the wires are connected and that the terminal blocks are screwed on tightly. For more help, reach out through our phone, chat, or social media forums: bit.ly/3adTfGB
Hi David, we're sorry to hear that. You can check this out to know more on what triggers your floodlight to turn on and off: goo.gle/3Td0BhB Reach out to us through our support channels so we can better assist you: goo.gle/3ie15Ae
Thanks for reaching out, Gary. We'd only recommend installing Nest Cam with floodlight vertically as it may affect the camera's line of sight. Also, here's an article that you can use as a guide: goo.gle/3XX7fdp If you have more questions, we'd suggest reaching out to our team via phone, chat or social forums: goo.gle/3RMJ7Hx
I was hoping to add this to my collection of nest cams but I can't seem to get it to connect to my wifi. I tried to connect with the dual band but could not. I then disabled the 5ghz to allow the stronger signal of the 2.4ghz to pick it up... but no success. After spending three days of climbing a ladder to reset the camera and too many hours of watching the animated google home app trying to connect... I give up. This was just a waste of my time. I will be returning this setup tonight. Not being able to view it with the Nest app was the least of my worries. I'm so disappointed.
HI there, we're sorry to hear that. You could try moving your camera to the same room as the router. Also, try setting up your Nest Camera using another network or mobile hotspot and see if you'll get the same result. For additional help, reach out through phone, chat, or social forums: bit.ly/3o1aRK5
Hey Lorenzon, we're here to help. Try restarting your router, phone and camera to refresh their connection. If it's still the same, reset the device to its factory default settings. For more help, feel free to contact us here: goo.gle/2D2Shve
Hey there, thanks for your inquiry. Nest Cam with floodlight costs $279.99 in the US. Prices for some regions are available on the Google Store, and others will be updated as we approach when those regions have units on the shelf. For more details, you can visit Google Store here: goo.gle/2QAhGEb
I have the exact same problem! I only bough this because it said "wired..." 9 days later dead battery. Are we supposed to climb a ladder once a week to recharger camera? AND how do you even re-charge it?
@@hayburner_jr Have you found anything out? Went on vacation and WiFi connection went dead. Is it the battery? Haven’t had time to look at the issue yet. The green light is still on but the connection is lost.
Hi there, thanks for this information that you shared with us, based this specific situation, we share with you a link where you can find "how to remove a product": support.google.com/googlenest/answer/9293132?hl=en#zippy=%2Cremove-from-the-home-app%2Cnest-cameras-and-doorbells:~:text=Remove%20from%20the%20Home,below%20for%20reset%20details.
Hey there, Michael. This is true, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. If you still need more information, you can reach out to us directly through our social media or our support page: bit.ly/3abwbIB
@@madebygoogle I have installed 4 of these as floodlight replacements. None of them will connect using the Google Home ap. I have 3 - 4 bars of wifi at all of the locations. It was much easier to install items via the Nest ap. Online help is useless. All it says is use the google home ap to connect the cameras. I will be returning these if I can't get them to connect. Using them just as a motion sensitive flood light defeats the main reason for replacing them.
Thanks for your post, Devon. We're always looking for ways to improve and we'll take this as feedback. Also, we'd like to continue helping you out setting up your cameras - you can reach out to our other support channel by sending a message to our Twitter (bit.ly/3y2icNm) or Facebook (bit.ly/3hXCseW) accounts.
@@madebygoogle The problem currently with that plan is the Google Home app is functionally inferior to the Nest app (by a large margin), which makes the proposition of spending £££/$$$ much less enticing compared to the functionality I already get from the Nest app and my Google Cam IQ Outdoor. My current cam is on the front of my home and I WAS planning on purchasing a Google cam with floodlight, but I'm not going to pay £269 for the privilege of "enjoying" an inferior user experience! If you ever get the Google Home app to the same level as the Nest app, then count me in. 👍 (Why do you keep deleting this comment, there is NOTHING defamatory OR untrue OR offensive contained within it? Just some objective feedback from a PAYING/CURRENT customer!)
Hi there, we appreciate your thoughts on our devices and we'll take this as feedback. Also, our team is working on integrating the Nest app functions to the Google Home app. Stay tuned on our social media channels for updates and announcements. For additional help, reach out through phone, chat, or through our social forums bit.ly/3adTfGB.
I regret this product now since the Eufy floodlight Cam 2 Pro came out! I hope Nest makes something similar to this including a motorized floodlight, so we can stop getting the ladder in our garage to re-position the camera or the floodlight. Please add 4K, 12MP, 180-degree view, 24/7 recording, color night vision, and able to read small fonts in the day/night from far away.
Hey David, thanks for choosing Nest. We're always looking for ways to improve and we'll take this as feedback. While we have no news to share about upcoming features or new line up for our cameras, you can keep an eye on our social media channels for updates and announcements.
@@madebygoogle Great, just subscribed and clicked on alerts. I'd like to share one more feedback. If Google Nest can accept previous Nest products in the past from Nest customers for a trade-in for a newer Nest product at a discounted price would be awesome too! Can't wait what Google Nest will put out next! Thank you.
I wish the Google Nest company can sell battery-powered nest cams with floodlight... I don't think my dream house has an old floodlight in the front yard...
Why not just affix the QR code sticker to the manual or box, I threw away my QR code after installing, now I’ve got a new WiFi router and have to climb 30 ft to get the product code. You made thing unnecessarily difficult. Things could be so much easier if you thought about things from the end users perspective.
I’m assuming that you have to connect the light/cam to power first, as in get someone to hardwire it in. The instructions make it seem that you connect it first and then install it which is absurd. Other than that the video is nice.
Thanks for your interest, Jesus. The lights in Nest Cam with floodlight aren't replaceable. For more help, reach out through phone, chat or our social forums here: bit.ly/3adTfGB.
I was told you can mount it underneath a soffit and it doesn’t look like I can record is too short for the camera in the camera shows upside down does anybody have any ideas?
Hey there, we appreciate you sharing your thoughts and we'll take this as feedback. We'll continue to improve our app and devices to give you a better experience.
You can migrate the nest app into the Google home app. Not a huge deal. These cameras are better and the future. If you didn't already know... Google purchased nest.. so that nest app isn't going to get a lot of updates. The Google home app will be the primary focus.
WARNING: Do not buy this product, you will have constant problems with video not be available, setup is difficult. I have invested so much money to try and fix these problems and it can't. To make things even worse, because google has overtaken the Nest (which was a third party product) it now does not support what you would expect like video in the browser. Buy a video camera with hardwired connects they are the only ones that will work as expected.
We're sorry to hear about the experience, Peter. Our team is developing a new Google Home on Web for the new Nest cameras and doorbell allowing users to view their cameras on the Web. For additional help, reach out through phone, chat, or through our social forums here: bit.ly/3adTfGB.
Stopped working on its own right around after the warranty and foreign based customer service couldn't get a promotion for a new one and the agent was TRYING. I have an extremely bad impression of the company and I'm much more paranoid about privacy now
Hi Google. Please fix the video and mic not opening bug in Google meet app please fix it And also add if the assignment is finished and posted then put Tick on it update of Google classroom
DO NOT BUT THIS if you have an existing nest camera architecture. This light does NOT work with the nest app. Only usable in the Google home app which is garbage in comparison. So now I have 5 cameras and a doorbell in nest app and this one camera all alone in my Google app. What a waste of time and money!
Hey Akshay, thanks for reaching out. Nest Hub uses a 15-watt power supply versus the 9-watt power supply by the Google Home Mini. Google Home devices, in general, use a minimal amount of power in idle state. To see more of their specs, check this out: bit.ly/34hLVpH
@@Newtube2.0 Unless Google knew exactly where you live AND who supplies your electricity AND at what rates per KWh AND what (if any) monthly standing charge you pay....NO ONE could answer your question! 🤦♂
Hiya, my Google Chrome brought me here... Ya see the thing is I don't want to be here. I don't want to see links to the latest google products when I open a new tab. It's one of your latest "features" to the browser...ya see, if my screen is just white save for some text, my eyes are immediately gonna dart for the text, and that's just a side effect of a life time's worth of reading. Oh, I have to mention this, I love how you guys have been making those links things like "Today is National *[Redacted]* Woman's Day" so that its difficult to *[Redacted]* about the feature ...its just deliciously *[Redacted]* , gotta give you props for being that low. I'm gonna go out on a limb here and say there isn't anyway to turn it off. If anyone knows if there is please... I guess post a response but I'm not gonna read it. I havn't checked my notifications in months and rarely even visit this website anymore. Wonder which word is gonna flag this message for deletion. Bet its gonna be " *[Redacted]* ". Bet that is a no-no word. called it...
I have four IQ cameras and cannot get any of them to connect to my new router. It’s so frustrating. Misplace that qr code and you might as well throw this device in the recycle bin. Yes - I have tried the code on the bottom of the camera and it just does nothing. Ever. Avoid this product and I will be transitioning away from Google as fast as I can. Terrible product.
Hey there, we're sorry to hear about your experience. You could try rebooting your Nest cameras including your mobile phone and router to refresh their connection. Also, reinstalling your Nest app can help too. For more assistance, reach out to us through chat, phone or social support: goo.gle/3ie15Ae
@@madebygoogle pls launch a new Google pixelbook go so that there are more middle end or high end Chromebooks in the chrome os market. Also launch Google devices( including Chromebooks) in many areas. Pls expand Google store in various countries
Thanks for the post. You may set up your camera with the Home app - it has the full instructions you will need to install your Nest Cam with floodlight and will walk you through the step by step installation: bit.ly/3oBvdN8. If you need more help, we'd suggest reaching out through our phone, chat, or through our social media forums: bit.ly/3adTfGB
![[SFM] Risky Recital](http://i.ytimg.com/vi/RzNkY1_Nk3o/mqdefault.jpg)
Hey Vrashank, thanks for posting. After removing the screws from the mounting plate cover, you can pull it off. You may need to use a flat head screwdriver to unclip the side, top and bottom clips. You can check this helpful link as a reference: bit.ly/3HfhWjv.
So far I only have one of the 5 up. ruclips.net/user/postUgkxOXxsTZ3ptV_Pk0fFl8bNZvVqeoqBQFwe My son ran out of time, with motion detector etc. I have it over my garage door. It works great. Have seen a couple of cats, my dogs, when I am out front. And had a bee buzzing around right in front of it. It works very well. It even shows the neighbour's driveway, but only shows movement just past my own, which is very long. I highly recommend them.
¡Nos alegra escuchar eso!
pushing for support for the nest app for these newer products. We absolutely don't prefer google home
Hey Kenny, we appreciate users who share their thoughts about the Google Home app. Also, our team is always looking for ways to improve and we'll take this as feedback. Our long term plan is to use the Google Home app as the place for all of your favorite Nest, Google Assistant, and other smart home devices. Soon, you'd be able to set up, view and control them all in this app. If you need more help, you can reach out to us using this link: bit.ly/3adTfGB
@@madebygoogle The problem currently with that plan is the Google Home app is functionally inferior to the Nest app (by a large margin), which makes the proposition of spending £££/$$$ much less enticing compared to the functionality I already get from the Nest app and my Google Cam IQ Outdoor.
My current cam is on the front of my home and I WAS planning on purchasing a Google cam with floodlight, but I'm not going to pay £269 for the privilege of "enjoying" an inferior user experience! If you ever get the Google Home app to the same level as the Nest app, then count me in. 👍
(Why do you keep deleting this comment, there is NOTHING defamatory OR untrue OR offensive contained within it? Just some objective feedback from a PAYING/CURRENT customer!)
We appreciate your feedback , Kenny. The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. In the near future, we’ll allow users to set up other Nest devices and have full control in the Home app. For additional help, reach out through phone, chat, or through our social forums: bit.ly/3adTfGB
@@madebygoogle You want to create an integrated experience with speakers and displays by disintegrating the experience with other cameras? Now I have to use two apps for my cameras (Gen 1 and Gen 2) just so my speakers can share the same app as my camera (2nd gen)?
I agree. The Nest app has a notably superior user interface than the Google app. I wish Google would just copy the nest app if that’s the only way to get the same user experience.
I just installed this floodlight today. It's nice the only thing is the power cable for the camera is short that it does not let you adjust the camera and hide the wire. Whoever designed it has a house with a light on the sidewall outside. So I have the wire in the front sticking out and the mini speaker facing up if it rains it's gonna go right in the speaker. I might return it just because of that don't know unless they have a longer power cable for the camera that gives me an option to hide the cable and face the camera the right way. The camera was installed under an eave, looks good, video great but I don't think it was made for under the eave installation, think it was made to be installed sideways, sidewall something like that
Hi Elias, thanks for posting. We appreciate users who share their thoughts and experiences on our devices. While we're not selling a longer power cable for the camera, our team is always looking for ways to improve and we'll take this as feedback. Let us know if there's anything else.
@@madebygoogle I was hyped to purchase this until reading the above comment. My existing security lights are also soffit-mounted, so I don't see this working for me. Seems like no one was even considering this install method when designing it. Rings Floodlight Camera can soffit install with no problems.
If you follow the instructions wires should not be an issue. Wire MUST be inside the electrical, octagon box.
Does it have to be mounted on a wall, or can it mounted hanging under a soffit?
I've been trying to determine this also. The magnet mount for the camera to base leaves me wondering how far the angle will work.
I went to Best Buy to purchase 2 of these tonight, and while they couldn't locate the ones their inventory said they had, they did have a display unit out. I played with it, and seems that the camera can be oriented for a hanging installation, but is limited by the cord to a downward 20° or so angle. I don't know if the cord on an actual unit has any adjustments for length, or is longer than the dummy unit. For my purposes, I believe this is probably enough given the height they would be installed at.
As far as I can tell it's designed to mount on an outside wall, not under a soffit. Poor design Google. What were you thinking ? I really like the idea of a floodlight camera, but if I cannot mount it under a soffit it's useless to me.
Exact same question. I'll be passing on these without the option for the horizontal installation. It's not mentioned anywhere in the documentation. Not sure if it'll work, but they do make angled junction boxes for traditional security cameras that'll buy you 20° or so. A good electrician might have a trick or two up there sleeves, but that might look ridiculous.
Came to ask the same question. I have asked on their Facebook page. They replied that it was mountable under a soffit, but I'm questioning the angle and cord like the rest of you.
How do I remove the mounting plate cover? I need to rotate the poster cover by about 90 degrees to align the floodlight and camera to spot I want to cover. Even after removing the 4 screws, I am not able to remove the white plate cover.
Yeah I can't remove the cover. There's no instruction on how to remove it to readjust
I had to pry it off with a flathead screwdriver and some wedges.
I was told you can undermount an on a soffit and there’s no way it works the court is too short to flip the camera upside down buddy have any ideas?.
Can Nest Cam with floodlight replace an old outdoor light that isn't a floodlight?
Yes. It will work
Our floodlight is switch controlled, does this have to be on the switch on position all the time? Or remove the switch entirely and connect the live wire on the switch box to the load wire so it gets hot/live all the time?
It should be wired to permanent live (if there is already a switch in the circuit you could just leave the switch in the "on" position and use the switch live as if it was a permanent live to achieve the end result but with a bit less work involved compared to wiring in a true permanent live) and you can use the Google Home app to control when the lights come on.
OK, I've installed it and the bulbs DO NOT appear to be user replaceable. Additionally, I can't add it to the Nest app?! I can't view the stream on a Nest Display or Chromecast?! What am I missing? Why is it labeled as a "Nest" product if it doesn't work with Nest products?
wow thats a sham
They mention that all new cameras must use the Google home app. They are phasing out the nest app.
Because they don’t want you to use the nest app anymore which is waaay better than crap google app. Pretty soon they’ll shut it down…google sucks b a l l s
The bulbs will be LED/SMD so just like modern LED car headlight units. they won't be user serviceable. Regarding the Nest app, Google wants us all to use their own (currently rather more crappy) app and as such as restricted their latest generation of so called "smart" products so they'll only work with the Google Home app.
Personally I wouldn't mind this restriction too much IF their app offered the same level of functionality as the Nest app...but it doesn't, by comparison the Google Home app is currently 🐩💩 compared to the Nest app!
Excellent voice, great job at this video! The presenters voice is amazing and quite clear, and hopefully with future videos audio description can be added as well which would make for a even more immersive experience for all
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Hi, I used the small anti-theft to lock the camera, but I need to change locations, and I can’t unscrew it. Do you have any suggestions?
Are the bulbs user replaceable?
How do I mount this vertically? The position of the wire won't allow me to mount from the soffit and exposes the cameras microphone to the elements. Is there an additional plate mount that I need to purchase?
Hey Charlie, we're here to help. For installing the Nest Cam with Floodlight, check the installation guide here: bit.ly/3oBvdN8. For more help, you can contact a local pro to install the device for you or contact us through phone, chat or through our social media forums here: bit.ly/3adTfGB.
How much longer will older Nest devices be able to fully work with the Google Home App like they do with the Nest App?
Hey James, thanks for posting. We have no news to share when Google Home app will be available for previous Google Nest devices. Stay tuned on our social media channels for updates and announcements. If you need help with your devices, feel free to contact us here: bit.ly/37kTIVI.
@@madebygoogle the problem is that the Google Home app sucks compared to the Nest app. If you are going to force us to use the Google Home app for all new Nest products at least make the app good.
Hey Mathias, thanks for your interest. Other than our new wireless doorbell and camera, the Nest Cam with floodlight is wired and can be securely installed. Also, we do offer a possible replacement when stolen. You can check this link to know more: bit.ly/3piKAtY
We have 4 nest cameras using the Nest app. Do I understand correctly that this camera is NOT compatible with the Nest App and only Google Home App? That would make this a hard pass for me!
My Nest cams are all connected , and have always been connected to the Home App, this should be no different. If anything , since your comment is 2 years old, you should have been migrated over by now
Purchased a Nest Camera (wired) with floodlights. It couldn't find the device? I use home app with a doorbell, 3 interior cameras (plug in) beautifully.
Does it matter how high you install the floodlight cameras? I know the indoor cameras (nest can battery) are recommended to be installed 6.5 feet high
Do they offer a plug in version? I don't have any old flood light system.
Not ideal, but you can modify a power cord and get a weatherproof outlet cover. You would still need to get a junction box though. Not an electrician though.
I just opened mine and the green grounding wire screw is so tight I cannot loosen it without striping it. Any ideas please!!
Does anyone know if this product works with dual band frequency (my router currently broadcasts both 2.4 and 5.0 GHZ as a single WIFI) or will I have to split my WIFI into 2.4 and 5.0 GHZ?
Hi there, thanks for posting. If your Wi-Fi router is dual-band, your Nest Camera may connect to one band better than it connects to the other band, depending on your surroundings. Learn more here: bit.ly/3r29iNR
@@madebygoogle As I live in Canada which there are some outdoor restrictions on the 5GHZ network, I will only be able to connect the Floodlight Cam to 2.4 GHZ. Right now my WIFI is dual band with band steering (so my devices can automatically connect to either depending on signal strength). In the past, I experienced outdoor cam issues from other brands which stubbornly required me to separate my network to 2.4 GHZ and 5.0 GHZ in order for it to connect to the "pure" 2.4 GHZ (i guess they did not recognize my WIFI was dual band). Would the Google Cam Floodlight have the same dual band issue? Would be a great help to know this!
@@darkmage728 you will probably want to use 2.4 either way as the signal will be stronger that 5Ghz
We understand and we really appreciate your interest. Nest Cam with floodlight is compatible with both 2.4 Ghz and 5 Ghz band. Check out the device's specifications under this article: bit.ly/3DvxOwf
I ended up buying one as I have all the other Nest stuff. NOT happy that it doesnt, work in the APP... But, I am getting used the the Google home. I bough this beacuse it said "wired." Installed my self, so I know that there is no issues. No 9 days later camera is blank on screen & says: Device offline because of an empty battery. Does Google exepct us to climb a ladder once a week to re-charge this camera??? & how do you even re-charger it (LOL) Nothing in the instructions on websiite...
Hi Cameron, we're sorry to hear that. You could try performing a factory reset and see if that would make any difference. Also, make sure your wires are properly connected and the wire nuts are screwed on tightly. For additional help, reach out through phone, chat, or through our social forums: bit.ly/3o1aRK5
Seems simple enough. Great Guide. Very informative.
Happy it was helpful for you, Jake.
I hope it's as awesome as it looks...
We sure think it is.
@@madebygoogle
Great 😊
I was able to mount mine vertically. Follow the same instructions. The only differences are: Be careful which way you put the white mounting plate cover. There's an antitheft screw that has to match up with the direction the camera will face. Hanging from the s-hook will not work, just hold it with one hand and tighten the wire nut with the other, or get an extra hand or bungee to hold it up. Lastly, after setting up the camera to the app, go to the settings and rotate the camera 180 degrees.
I purchased but didn't realise it had no power lead like other cameras before. I plan to install this with a plug and cable. If i run 3 core (positive neutral and earth) can i connect the earth to the camera fixing?
Hi there, thanks for posting. Only positive and neutral wires are needed for the installation of your camera and earth wire is not needed. We recommend that you contact a Nest Pro to install and set up your Nest Camera. Learn more here: goo.gle/3R3G7cq
@@madebygoogle using UK plug?
@@madebygoogle is the appliance double insulated?
We understand your interest in installing the Nest Camera. While we have no details to share - we suggest that you contact a professional Nest Pro technician for the installation of your device. Check this guide out: goo.gle/3sAzc0q
@madebygoogle why don't you have details to share? The link was no use at all. It's it a double insulated product?
It can operate on uk plug with no earth wire?
I lost the cover plate and metal mount bracket. Googles doesn’t sell them… where can a buy a new one?
Can I buy the floodlight separately?
Hi Rafael, thanks for your interest in the Nest Cam with floodlight. The floodlight isn’t sold separately, so you’ll need to purchase the whole package. bit.ly/3lPhbFB If you have other questions you can reach out to us through our phone and chat so we can better assist you. bit.ly/3adTfGB
Can the nest cam with floodlight be added to the nest app. I already have it on the home app, but would like to view all my cameras on one app. The nest app? I try to add it yo nest app but keeps saying add it to home app. 😢
Can you install this if you don’t have a grounding wire coming out of the junction box
I just did. I have a metal box in the wall and screwed the ground into a screw on that. No one is going to be touching the light with the breaker on anyway. I know some electrician in the comments will have a fit but there's not much that can be done on older homes
But would it work without the ground?
I’ve changed my ISP and tried connecting my Google Nest Floodlight Camera to the new router. In order to do this, I have to delete it from my Google Home App then add it again. The app is not allowing me to do so and it seems as if I’m not the only one to have this problem.
I do not think you should have had to delete the device from your Google home app. A new router would give you a new Wi-Fi network name and password. You should be able to reconnect the devices. For future reference your ISP gives your wifi a default name and password but you don't have to keep those. You can lob in and change them to whatever you want. You can even change them to be the same as your old ISP then everything would automatically connect
I'm losing my mind trying to reinstall this floodlight cam after a network change. I've deleted it from my home app. Power cycled it and my phone. I don't have the QR code so am using the Setup Code alternative method using the code printed on the back of the camera. Every single time it drags through an extensive setup mode with cheery music - only to arrive at 'Something Went Wrong' after 8 minutes or so. The light on the device is green - does it think it is properly connected? Because it does not connect to my phone or account. I've done this 8 times now. I may need a straight jacket soon.
Hey AR, we're sorry to hear you're having difficulty in setting up your Nest Cam with floodlight. We'd suggest performing a reset with your device and set it up again - here's a guide: goo.gle/3Kw42gu If you need more help, reach out to us through our support channels: goo.gle/3meAs19
Can it be installed on the suffit? Would the motion sensor work? Any issues?
Thanks for your interest, Lazaro. Nest Cam with Floodlight is designed to be mounted upright on vertical surfaces. Installing it any other way (such as horizontally, sideways, upside down, or at an angle) may reduce the floodlight’s functionality by limiting the motion sensor’s field of view. Here's more details: bit.ly/3uKhPXI If you need more help, reach out to us via phone, chat or social forums: bit.ly/3adTfGB
I’ve enjoyed the Nest motion flood lights and camera. A qualified electrician installed mid-Feb. and I love it! The light is motion-style. Just last week I noticed the light stays on all the time. How to fix?
Hey Gayle, thanks for reaching out - we're here to help. For best results, we'd suggest restarting all your devices including your mobile phone and Wi-Fi router. Here's how to restart your camera: goo.gle/3pidxbJ For more help, reach out to our support team via social media, phone, and chat: goo.gle/3ie15Ae
Can it replace a light fixture that’s not a motion sensor light fixture? It’s a light fixture powered by a switch?
Hey David, thanks for posting. Our Nest Cam with floodlight originally designed for motion sensor or detection, wired to the power source and can be switched on and off through the Google Home app. While we don't have news to share about replacing the light without a motion sensor - we'll take this as feedback. We'd appreciate if you could share your thoughts and feedback via this link: goo.gle/3KezjUf For more help, reach out to us through support channels here: goo.gle/3ie15Ae
What if I don't have an exciting floodlight?
You are going to have to do something to perk it up then :)
Great video, with clear precise instructions, the video is easy to follow ......why was this link not given on the paper that came with my Google light?
Is there a kit for people who want to mount this on an exterior wall and not on an existing electrical box?
Hey there, thanks for your interest. While our Nest Cam with floodlight is designed to replace an existing floodlight, you can install it in an area using a junction box connection instead. You can check this link as a reference: goo.gle/3tf1Owt
Printed installation instructions would have been nice. And this product/video isn’t even listed if you use Google’s own support portal.
What size breaker is best for new installation? 15amp?
Hi Brian, thanks for leaving a comment. Here's a support link to know more about Nest Cam with Floodlight installation requirements: goo.gle/3ItrwlT - to dig deeper about its power requirement, have a look at this Help Center guide: goo.gle/3JtIL5z For more help, reach out to our team via phone, chat, or social media: goo.gle/3ie15Ae
My camera doesn’t have the serial number printed on the camera to install (as I’ve lost the QR code)?
Hi there, thanks for reaching out - help's here. You should still be able to set it up using the 6-digit setup code from the camera itself. It’s located on the bottom near the charge cable connection and speaker. You can tap find the setup code on the Google Home app for guidance. Let us know how it goes.
Hey there, we're checking back in. Did the steps above help?
@@madebygoogle where is the code? I still cannot find a 6 digit
Anybody know where the nest floodlight reset button is ? Thanks in advance
Hi there, the reset button is located at the back of your camera. Check this out: bit.ly/31RVY6Y For more help, reach out to us here: bit.ly/3adTfGB
This is outstanding 👍
You said it, Sunhay!
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Happy you like it, Sunhay!
Good morning 🌄
Good morning to you too!
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Good morning to you too, Arief!
The power cable that connects the camera to the base is too short so I ended up returning both of my floodlights
Hi Edward, we're sorry to hear that. There's nothing we want more than to provide the best experience with Made by Google devices - we'll take this as feedback to streamline our products. Should you need help, you can always reach out to us through phone, chat, or social forums: bit.ly/3o1aRK5
What if someone takes my camera?
Very helpful
We're glad we could help. 🙌
Hey google, Instead of providing an annoying video that's difficult for me to try and follow along while I'm on top of a ladder 10ft in the air, how about you provide actual printed instructions, or at least a PDF, that I can review at my own pace.
Trying to mash a thumb into the tiny bar to jump around in the video is going to get someone killed when they slip and fall off a ladder.
Edit: Also. Google is a trillion dollar company. Would it hurt you guys to label the screws so that I know which ones are which?
Does the camera need to be charged or will it always be on because it is hardwired?
Hi Guillermo, we appreciate your interest. You don't need to charge your Nest Cam with floodlight - it is designed to replace an existing floodlight and requires a connection to the home’s power that provides 100-240V AC, 50/60Hz. If you need more help, you can always reach out to us through phone, chat, or through our social forums: bit.ly/3o1aRK5
need a deathpact remix of this right now
Can I connect it using battery?
Hey there, thanks for reaching out. Nest Cam with Floodlight is designed to replace an existing floodlight and requires a connection to your home’s power that provides 100-240V AC, 50/60Hz. If you want to install the floodlight in an area that doesn’t have an existing power connection and you need a junction box installed, or if you want help installing the floodlight, contact a pro: goo.gle/45nphcx
@@madebygoogle this is only for USA locations only im in Canada
Got it. To locate for an available Nest Pro technician in Canada, you can use this link instead: goo.gle/30Z70nv
@@madebygoogle any company on the Canadian - Halifax area list should be removed because I have contacted everyone and they all telling me they dont install the camera so I am confused as to why they adversite there that they do installation
THE LIGHTS TURN ON I WENT THROUGH THE STEPS SETTING IT UP IN THE HOME APP I GOT AS FAR HAS TURN THE POWER BACK ON THATS IT PLEASE HELP
Thanks for the post, Michael. Turn the power back on after you’ve installed your Nest Cam with floodlight. If it doesn’t turn on, check that the wires are connected and that the terminal blocks are screwed on tightly. For more help, reach out through our phone, chat, or social media forums: bit.ly/3adTfGB
i did that doesn't allow me to finish the set up after turning power back on
Got it. We'd suggest reaching out to our phone or chat support team so we could sort this out for you: bit.ly/3adTfGB
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Pity, I have a completely diffetent mounting plate, needs a new video to explain how to fit it
How bout taking your old mounting plate down and putting the one that comes with this up ?🤷♀️
Just installed. Everything works except that floodlights won't turn off. All settings are correct but lights won't turn off. Disappointed 😥
Hi David, we're sorry to hear that. You can check this out to know more on what triggers your floodlight to turn on and off: goo.gle/3Td0BhB Reach out to us through our support channels so we can better assist you: goo.gle/3ie15Ae
What if the old floodlight's junction box is horizontally mounted on the soffit or the porch ceiling?
Thanks for reaching out, Gary. We'd only recommend installing Nest Cam with floodlight vertically as it may affect the camera's line of sight. Also, here's an article that you can use as a guide: goo.gle/3XX7fdp If you have more questions, we'd suggest reaching out to our team via phone, chat or social forums: goo.gle/3RMJ7Hx
I was hoping to add this to my collection of nest cams but I can't seem to get it to connect to my wifi. I tried to connect with the dual band but could not. I then disabled the 5ghz to allow the stronger signal of the 2.4ghz to pick it up... but no success. After spending three days of climbing a ladder to reset the camera and too many hours of watching the animated google home app trying to connect... I give up. This was just a waste of my time. I will be returning this setup tonight. Not being able to view it with the Nest app was the least of my worries. I'm so disappointed.
HI there, we're sorry to hear that. You could try moving your camera to the same room as the router. Also, try setting up your Nest Camera using another network or mobile hotspot and see if you'll get the same result. For additional help, reach out through phone, chat, or social forums: bit.ly/3o1aRK5
Can't get mine to reconnect again. Won't find the unit
Hey Lorenzon, we're here to help. Try restarting your router, phone and camera to refresh their connection. If it's still the same, reset the device to its factory default settings. For more help, feel free to contact us here: goo.gle/2D2Shve
What's price
Hey there, thanks for your inquiry. Nest Cam with floodlight costs $279.99 in the US. Prices for some regions are available on the Google Store, and others will be updated as we approach when those regions have units on the shelf. For more details, you can visit Google Store here: goo.gle/2QAhGEb
I keep getting battery alert. This video doesn’t mention anything about batteries.
I have the exact same problem! I only bough this because it said "wired..." 9 days later dead battery. Are we supposed to climb a ladder once a week to recharger camera? AND how do you even re-charge it?
@@hayburner_jr Have you found anything out? Went on vacation and WiFi connection went dead. Is it the battery? Haven’t had time to look at the issue yet. The green light is still on but the connection is lost.
@@dahank2332 Seems to be working fine now, the weirdest thing
How do you remove it?
Hi there, thanks for this information that you shared with us, based this specific situation, we share with you a link where you can find "how to remove a product": support.google.com/googlenest/answer/9293132?hl=en#zippy=%2Cremove-from-the-home-app%2Cnest-cameras-and-doorbells:~:text=Remove%20from%20the%20Home,below%20for%20reset%20details.
I was told that this product is not integrated with the nest app, but that it can only be accessed with Google Home App. Is this true?
Hey there, Michael. This is true, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. If you still need more information, you can reach out to us directly through our social media or our support page: bit.ly/3abwbIB
@@madebygoogle I have installed 4 of these as floodlight replacements. None of them will connect using the Google Home ap. I have 3 - 4 bars of wifi at all of the locations. It was much easier to install items via the Nest ap. Online help is useless. All it says is use the google home ap to connect the cameras. I will be returning these if I can't get them to connect. Using them just as a motion sensitive flood light defeats the main reason for replacing them.
Thanks for your post, Devon. We're always looking for ways to improve and we'll take this as feedback. Also, we'd like to continue helping you out setting up your cameras - you can reach out to our other support channel by sending a message to our Twitter (bit.ly/3y2icNm) or Facebook (bit.ly/3hXCseW) accounts.
@@madebygoogle The problem currently with that plan is the Google Home app is functionally inferior to the Nest app (by a large margin), which makes the proposition of spending £££/$$$ much less enticing compared to the functionality I already get from the Nest app and my Google Cam IQ Outdoor.
My current cam is on the front of my home and I WAS planning on purchasing a Google cam with floodlight, but I'm not going to pay £269 for the privilege of "enjoying" an inferior user experience! If you ever get the Google Home app to the same level as the Nest app, then count me in. 👍
(Why do you keep deleting this comment, there is NOTHING defamatory OR untrue OR offensive contained within it? Just some objective feedback from a PAYING/CURRENT customer!)
Hi there, we appreciate your thoughts on our devices and we'll take this as feedback. Also, our team is working on integrating the Nest app functions to the Google Home app. Stay tuned on our social media channels for updates and announcements. For additional help, reach out through phone, chat, or through our social forums bit.ly/3adTfGB.
What is up with the hanging cord on the bottom side of the camera. Someone could just come cut that cord. Lame.
Can't checkout in the store.
Sounds good
I regret this product now since the Eufy floodlight Cam 2 Pro came out! I hope Nest makes something similar to this including a motorized floodlight, so we can stop getting the ladder in our garage to re-position the camera or the floodlight. Please add 4K, 12MP, 180-degree view, 24/7 recording, color night vision, and able to read small fonts in the day/night from far away.
Hey David, thanks for choosing Nest. We're always looking for ways to improve and we'll take this as feedback. While we have no news to share about upcoming features or new line up for our cameras, you can keep an eye on our social media channels for updates and announcements.
@@madebygoogle Great, just subscribed and clicked on alerts. I'd like to share one more feedback. If Google Nest can accept previous Nest products in the past from Nest customers for a trade-in for a newer Nest product at a discounted price would be awesome too! Can't wait what Google Nest will put out next! Thank you.
We appreciate your support and sharing your thoughts. We'll be here if you have other support questions.
I wish the Google Nest company can sell battery-powered nest cams with floodlight... I don't think my dream house has an old floodlight in the front yard...
Why not just affix the QR code sticker to the manual or box, I threw away my QR code after installing, now I’ve got a new WiFi router and have to climb 30 ft to get the product code. You made thing unnecessarily difficult. Things could be so much easier if you thought about things from the end users perspective.
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@@madebygoogle Thank you ❤️💛💙💚
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@@mof3339 ❤️💛💙💚
I’m assuming that you have to connect the light/cam to power first, as in get someone to hardwire it in. The instructions make it seem that you connect it first and then install it which is absurd. Other than that the video is nice.
Are the lights replaceable?
Thanks for your interest, Jesus. The lights in Nest Cam with floodlight aren't replaceable. For more help, reach out through phone, chat or our social forums here: bit.ly/3adTfGB.
I was told you can mount it underneath a soffit and it doesn’t look like I can record is too short for the camera in the camera shows upside down does anybody have any ideas?
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Too bad this can't be viewed within the Nest App. If I'd known this I probably wouldn't have purchased it.
Hey there, we appreciate you sharing your thoughts and we'll take this as feedback. We'll continue to improve our app and devices to give you a better experience.
What?! Lol, you're joking me?? I was 1 click away from ordering this...I guess I'll look elsewhere
@@JoshuaTarvin nest app sucks, Google Home is way better
@@MrSombraPR some people haven't signed up for Google or Gmail, they still use the old nest credentials.
You can migrate the nest app into the Google home app. Not a huge deal. These cameras are better and the future. If you didn't already know... Google purchased nest.. so that nest app isn't going to get a lot of updates. The Google home app will be the primary focus.
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WARNING: Do not buy this product, you will have constant problems with video not be available, setup is difficult. I have invested so much money to try and fix these problems and it can't. To make things even worse, because google has overtaken the Nest (which was a third party product) it now does not support what you would expect like video in the browser. Buy a video camera with hardwired connects they are the only ones that will work as expected.
We're sorry to hear about the experience, Peter. Our team is developing a new Google Home on Web for the new Nest cameras and doorbell allowing users to view their cameras on the Web. For additional help, reach out through phone, chat, or through our social forums here: bit.ly/3adTfGB.
Stopped working on its own right around after the warranty and foreign based customer service couldn't get a promotion for a new one and the agent was TRYING. I have an extremely bad impression of the company and I'm much more paranoid about privacy now
Hi Google. Please fix the video and mic not opening bug in Google meet app please fix it
And also add if the assignment is finished and posted then put Tick on it update of Google classroom
Waiting for pixel 6 pro.
We’re so happy that you’re interested! Stay tuned and we’ll be sharing more soon.
DO NOT BUT THIS if you have an existing nest camera architecture. This light does NOT work with the nest app. Only usable in the Google home app which is garbage in comparison. So now I have 5 cameras and a doorbell in nest app and this one camera all alone in my Google app. What a waste of time and money!
Hey Google I Curiously wanna know how much Does Google smart devices consume electricity specially Google Home mini and Google nest hub
Help me ..
Hey Akshay, thanks for reaching out. Nest Hub uses a 15-watt power supply versus the 9-watt power supply by the Google Home Mini. Google Home devices, in general, use a minimal amount of power in idle state. To see more of their specs, check this out: bit.ly/34hLVpH
@@madebygoogle How much money both will spend in 24×7 annual ?
We're sorry we have no details to share about it.
@@Newtube2.0 Unless Google knew exactly where you live AND who supplies your electricity AND at what rates per KWh AND what (if any) monthly standing charge you pay....NO ONE could answer your question! 🤦♂
@@FatHead1979 But I wanna know average answer not accurate
Hiya, my Google Chrome brought me here... Ya see the thing is I don't want to be here. I don't want to see links to the latest google products when I open a new tab. It's one of your latest "features" to the browser...ya see, if my screen is just white save for some text, my eyes are immediately gonna dart for the text, and that's just a side effect of a life time's worth of reading. Oh, I have to mention this, I love how you guys have been making those links things like "Today is National *[Redacted]* Woman's Day" so that its difficult to *[Redacted]* about the feature ...its just deliciously *[Redacted]* , gotta give you props for being that low.
I'm gonna go out on a limb here and say there isn't anyway to turn it off. If anyone knows if there is please... I guess post a response but I'm not gonna read it. I havn't checked my notifications in months and rarely even visit this website anymore.
Wonder which word is gonna flag this message for deletion. Bet its gonna be " *[Redacted]* ". Bet that is a no-no word.
called it...
camera is easy to install,, software is a not
Nice google
Hi
I have four IQ cameras and cannot get any of them to connect to my new router. It’s so frustrating. Misplace that qr code and you might as well throw this device in the recycle bin. Yes - I have tried the code on the bottom of the camera and it just does nothing. Ever. Avoid this product and I will be transitioning away from Google as fast as I can. Terrible product.
Hey there, we're sorry to hear about your experience. You could try rebooting your Nest cameras including your mobile phone and router to refresh their connection. Also, reinstalling your Nest app can help too. For more assistance, reach out to us through chat, phone or social support: goo.gle/3ie15Ae
Hey Google we want dash 📸 next
TBS
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@@madebygoogle pls launch a new Google pixelbook go so that there are more middle end or high end Chromebooks in the chrome os market. Also launch Google devices( including Chromebooks) in many areas. Pls expand Google store in various countries
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Google
You should update your pfp
Warning: You will need to set up your camera again if you do anything to your WiFi network. It’s terrible
Disappointing product and service.
ther is no f cking wifi setup in this. Google why are you so awful
Thanks for the post. You may set up your camera with the Home app - it has the full instructions you will need to install your Nest Cam with floodlight and will walk you through the step by step installation: bit.ly/3oBvdN8. If you need more help, we'd suggest reaching out through our phone, chat, or through our social media forums: bit.ly/3adTfGB
I bet google won’t reply. if they do I will buy every Android made. Ever.
You sure you want to make that bet?
DO NOT BUY!!
gimme Pixel 6 pro 😭 I love Google more than anything else....
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@@mof3339 dont cry🐤
Hi google please give me one pixel device