Consumers shoot themselves in the foot. Everyone demands more and more tech & electric equipment, but then complains when it goes wrong. Honestly, what is wrong with basic.
I doubt that is true. Most people I know don't want to drive a computer that needs software upgrades and can brick your car if it has a glitch and does everything for you from a screen. Most just want a reliable car that they can do basic repairs on themselves. Maybe I just know self-confident smart people as opposed to brainwashed sheep who want a car to think for them at 10 times the cost of and older reliable Lexus that with proper maintenance will get you from here to there for decades. And, if the alternator or water pump go out, you can go on RUclips and find someone to show you how to replace those and do just about everything else regarding vehicle repair.
@@interstellarconundrum4774 Unfortunately, if it didn't sell manufacturers wouldn't invest in the cost to develop these systems, and new cars wouldn't sell. So people must want the systems.
@@Adam.Piper62 Do you know what's happening? Car makers are losing billions, many will go bankrupt. I don't know anyone who want to commit to an $50,000-$100,000 car or truck, and for those that do, repos are off the charts. The car market has gone off the rails.
Perhaps it’s time for car journalists to drop that all too familiar favourite phrase, “MGs class leading 7 year warranty means that you can buy with confidence”.
I had a MG ZS as a hire car on holiday this year, 13k km on the clock and the digital instruments cluster completely stopped working halfway through our trip 😂
Reliability is subjective. I’m a mechanic & I do not consider anything that has to do with infotainment screens as a sign of unreliability. A car has one main job that is transport from A to B. Everything else is superlative. I focus on the mechanical bits. If a cars radio doesn’t work big 🤬deal. If the oily bits are not up to scratch then you can start to worry but all the other mumbo jumbo about the screen not working is BS in my view. In fact I actually prefer older cars without said screens as they are way better you are less distracted
To a degree, I agree, but when the instrument packs fail, you lose your speedo & fuel (or electric level) gauge, which is an issue which would stop most people from driving the car, especially longer distance drivers. Also, in an age where so many of the cars functions are controlled by the touchscreen, including heaters, this has also become a big issue.
Utter nonsense to be fair. Infortainment system is part of the driving experience. Often needed to get you for A to B. It’s a key reason why people choose one model over another. If it wasn’t important people wouldn’t brake them back to be repaired.
@ sorry but the infotainment system is a secondary concern. It has absolutely nothing to do with reliability which for me is about the mechanical components integral to the vehicle itself. A radio or screen that doesn’t work is not a serious issue. you can drive around with a dead radio.
@@codincoman9019that’s because jaguar is actually reasonable reliable. It’s actually above standard. A lot of people seem to believe the contrary but it’s understandable die to the years under ford!
@-Haiden Jaguar is at the end of Consumer Reports annual reliability surveys for years already. The Indian ownership didn't cause a better ranking after so many years since Ford ownership, but it agreed going full blast woke. Jaguar is done - Go Woke, Go Broke!
@ the last I checked the industry standard was 130 or so faults per 100 cars and I think jaguar had 120. Which isn’t fabulous but it’s better than Land Rover which was at the time 180-200. Jaguar is quite reliable, though. Also, jaguar is increasingly making the move to return to its previous market of higher end sports cars, which probably would do it good because that’s for what the brand is renowned.
Hence the reason why their cars have largely disappeared from the UK top 10 car sales. Indeed their European sales are in terminal decline with many plant closures being planned or announced.
My 2021 SEAT LEON KL 1.4 eHybrid had a few Infotainment bugs with the orignal firmware v1780. Updated it easily myself to v1899, v1940 and v1969 using a good quality USB C stick - firmware sourced from SEAT forums. Took about 90 mins to do them all. Now good, no issues at all - great car. I returned my 2020 VW Golf 1.5 TSI Syle due to lots of false warnings mainly due to infotainment bug but also suspect early VW Golf hardware issues that cannot be fixed.
Yep. One reason why I got a golf 7.5 rather than risk the 8! 7.5 infotainment system and conventional HVAC controls and no haptic buttons. Not amazing system but generally decent and reliable
Not just the infotainment. I've had 4 Golfs from Mark 7 onwards. The first one (2016) was a great car. The remaining 3 had terrible interior misting in winter. The last one actually leaked into the drivers footwell. VW said it was a known problem as the water came in through the window and leaked out of the speaker! That was the end of VW Golf for me. Moved to the Toyota Corolla 2L which is better built, faster, more frugal and has metronomic reliability.
they forgot about the crappy PSA 1.2 Puretech and the useless wet timing belt that snaps or just gets the oil pump clogged with pieces of it way before the change schedule , or ford 1.0 ecoboost with same issues
Yeah, if it isn’t on the list is for a reason don’t you think? The percentage of people affected is minimal compared to all the puretechs engines out there on the roads. That fault is caused by the poor or lack of maintenance, other than that, it’s a great engine.
I'm watching this video whilst sat in my Nissan Juke! I drove my Qashqai for 12 years and now lease this Juke. I stuck with Nissan because I trust the brand and have driven their cars for almost 20 of the past 34 years. I learned to drive in a Nissan Sunny and I owned a Micra back in the 90's.
I fully understand your mindset! It's what you're familiar with; and, so long as you don't end up with a really badly-made Nissan, no doubt you'll stick with them. For me, it was the Honda Accord VTEC. It's all I ever want to drive, now (but they are big targets for catalyst thieves...)
I had a VW Golf brand new in 2010 - after 15,000 miles the steering column broke. Had a Brand new VW TOuran in 2015.....also rather unreliable. Generally, your best choice for reliability is Japanese or Korean, I'd have thought.
There is a big gap between the top Japanese cars and the Korean cars in the relevant statistics (Consumer Reports annual reliability surveys, having a strong statistical foundation, not like JD Power "dependability" surveys).
I currently drive a 19 year old Lexus GS300 with 150k on it and its still runs like a Swiss watch and absolutely nothing has gone wrong with it other than a broken coil spring! I have had lots of more expensive cars including a 2015 BMW 750i and although lovely to drive i still had to use the BMW warranty 3 times in 6 months one of which was to replace the whole of the plumbing for the cooling system at a cost of nearly 2k which is a known issue. Thankfully covered by the warranty!
I’ve had a challenging journey with my MG ZS EV Trophy. Despite its potential, I’ve faced ongoing issues from inaccurate battery range to persistent infotainment system crashes and a non-functional heating system, severely impacting its usability and safety. The dealership and Santander have been involved, but resolutions have been slow. Grateful for the support from the Financial Ombudsman who stepped in to help mediate. Hoping for a swift resolution so I can move forward. Caution to those considering this model-ensure thorough testing and clear service commitments!😢
The petrol Corsa is fine. We’ve had it for 4 years now with only one window regulator issue. We bought it new and it now has 53.000 km on the odometer. Only thing to keep in mind is the belt.
Unbelievable..... Where is JLR? They have been in the top five for years! I can't believe they have improved. Maybe they were so stolen, there were none left to test.
To be unreliable, it has to be diagnosed by the dealer, then fixed.... slight problem when the cars haven't made it into the dealers.... and those that have... haven't made it back out 🤣🤣🤣🤣
A real eye opener. I didn't expect any electric cars in the list considering of the hugely reduced number of moving parts. Surprised to hear about Land Rover woes too. I've driven for my job 88s 110s and Defenders for many years (a lot of it off road) and can't recall any problems at all once you discount ineffective heaters and drinking petrol like it's going out of style.
New LR's aren't proper LR's anymore though. The old ones were tough workhorses. The new ones are to look tough when driving over a pavement at speed to pick up children, usually called "TYLAAAR" or such, it's hard to understand the screeching wenches to be honest.
My 07 Nissan Note doesn't have all the bells and whistles (i don't want them or need them) BUT ! In the reliability stakes, she DOES come with bells and whistles 😂 17 years old and has never missed a beat! 💓
Can definitely confirm the unreliability of the electric mokka. At 2 years old needed the entire front suspension replaced. The electrics needed a hard reset at least twice and it refused to charge multiple times that the dealer simply couldn't fix. I had to get up at midnight every night to make sure it was charging and half the time needed to unlock and lock it again to make it start charging. Ended up paying the termination fee for the lease to make sure I didn't have it when the warranty ran out. Awful little car.
Very interesting and helpful video. How on earth can companies justify selling for £30-40+ and they are so unreliable within a couple of years. Goodness knows what their longer term reliability is like, perhaps a survey on older cars would be worthwhile? There are millions that cannot/don't want to pay so much for a car and need even more help in choosing. As for the results, anyone who goes anywhere near a Vauxhall or MG needs their heads examined, as for Alfa, at least you get some fun between garage visits. Land Rover? This isn't so much news as unreliablity is guaranteed for the life of the vehicle. Good to see no French manufacturers this time (unless you include Nissan/Renault).
I've got a '21 Leon and I've got to agree... so many issues with the tech in the car (and I've only had it for 8 months...) it's going back to Seat at the end of the month for a software update which should hopefully solve some issues. In total I think I've been to the seat dealership 5 times since I've owned the car...
@@MrPabsUk The VW Polo is made in Pamplona Spain and some other countries around the world not Germany. The Skoda Fabia is Made in Czech Republic and Seat Ibiza in Spain. But these cars share components and some of those are made in other countries like China etc
also need to include the Audi A1, which is made on the exact same production line as the Ibiza. Saying that, I had a 2018 Ibiza and I only had it in once for a sticking turbo actuator (and some door rattle issues, but that was me being picky after spending all that money on a new car) which took just a day to sort. But that is a component used on all models using the 1ltr tsi from all the brands.
@@fredatlas4396 The Skoda Rapid and the Seat Toledo were both made on the same production line in the Czech Republic. They were basically the same badge-engineered cars with a few minor body tweaks.
Interesting that the electric Vauxhalls scored so badly and yet their stablemates in the Stellantis group were not in the worst ten. Implies that Vauxhall just don't know how to bolt a car together. Similar issue for VAG with Seat it would seem.
Probably everyone I know has or had some weird issue with their car. I didn't have a single problem with my Honda civic which I owned for 6 years, but other might have. The problem with model reliability is that until it's tested in real life, there will be a new model with completely new issues. Just from what I heard around me: Toyota Rav4 hybrid - main hybrid power line corrosion (and waiting months for parts), VW Polo - timing belt snapped (engine f**ked), in repair for months, Skoda, & VW crazy infotainment bugs, Hyundai (not sure the model name) - complete electrical fault, Peugeot 208 1.2 puretech - consuming lots of oil (probably some leakage in the engine), Mazda 6 - seat worn out after 3 years, interior rattles...
Bought a Peugeot 308 in 2022 and from day one electrical problems, and only got worse, went from annoying little things to total shut down where car was completely flat battery system, the AA breakdown guy tried use jump pack to start it but there was a drain in system so no power was reaching battery and it went down hill from there, held on to car for 2 years before traded it in and out those 2 years it spent at least 6-7 months off the road and Peugeot totally refused to do anything as they needed a mechanic to see faults which they could not replicate in workshop
I dont get in what situation a car with a warranty would require the owner to spend £1500 on anything, surely the only things that aren't covered are consumables like tyres and brakes??
Lot's of people don't get cars serviced regularly or properly which can cause them to be out of warranty. Also, people blame things like suspension damage that they've caused on the car/dealer.
I also am confused especially with MG 7 year warr.? Cant be any of current models mentioned out of warranty-- or are majority of faults only covered for the first coupe of yrs? In my view even out of warranty if it is s manufacturing defect or a design issue that has been a modification to rectify issues the customer should not have to pay! That may make manufacturers think about they cant just wash their hands day after warranty expires.
That's not reliable either as not every driver takes out an extended warranty! And of those that did and were asked about claims, only a slightly 'self-selecting' proportion would respond, most likely those who'd made a claim. Without every single driver in the country responding, you are only ever going to get an objectively accurate response to the question.
@@giotto4321 yes it is as you will still fundementally hit the law of averages and of course there is NO incentive whatsoever for aftermarket warranty companies to give out false information whatsoever where as getting the info out of absolutely ANY other channel is CERTAINLY going to be full of variables and also likely agenda driven misinformation and so on...
As an MG owner who bought one from new and has not had any issues so far in 2.5 years, I would like to know more about the data as to date it doesn’t resonate. Any survey taking in the last couple years will throw up parts supply issues due to the hangover of Covid supply chain issues only just being resolved.
Think I’ll stick to my Ford Galaxy with 200,000km on the clock. Zero issues in the last 5 years I’ve owned it. Just normal service and wear and tear like tyres and brake pads
Oh, what a surprise, MG at rock bottom. Fully reflects what a neighbour had experienced with his MG EV. As I kept saying to him, you get what you paid for! The sting in the tail is when he tried to sell the car, the depreciation totally floored him!
Surveys based on reader replies have multiple issues. Some brand’s drivers are more likely to read car magazines, for a start. Some models are more likely to be covered by specialised press, that’s one of the reasons. But people who tend to read car magazines are also more interested in technology and will go for more equipment, which makes it more likely that something goes wrong - see complaints on infotainment.
I’m not understanding why costs weren’t covered by the manufacturers, is it because some surveyed were outside of the warranty period? What sort of situation would occur where the cost wasn’t covered under warranty?
@@giotto4321 I know, which is why this video isn't being honest. I mean some earlier cars had infotainment complaints as part of 'reliability' issues. Infotainment can be anything from them being slow to apps that don't load.
I had an 68 plate Ibiza FR Sport for 3 years (bought it brand new). The car was really good and the previous infotainment worked perfectly. Just wanted a car with a bigger engine so I sold it.
Strangely, Juke takes the first place but Renault Captur which is basically pretty much the same car does not appear in the top. Maybe is the factory in which these are manufactured. If i'm not utterly wrong ... the Juke is produced in Sunderland UK and Captur in Spain
All massaged figures to suit agendas like most surveys. One week a survey will say one thing . The next week the figures will be focused on other things depending on what suits
These are obviously skewed statistics just looking at what it measures. Expenses during warranty period are usually a lot of cosmetic stuff or tires, have nothing to do with reliability. Also how does a car with only 30% saying it let them down have a worse score than the many others with 50+ %. I mean the MG4 is known to be much better than the ZS and yet it has it as MORE unreliably than the ZS because of stat manipulation.
This is all tosh, the reliability comes from how a car is driven, then if necessary, how it is serviced. Although to be fair, whatever you do with a wet belt engine, all you will be left with is your eyes to cry with.
With the EVs the problem will be lack lf trained staff as dealers don't like sending staff on training. Also the lack of experience fixing them with the trained staff is a problem. I speak as someone who's worked on cars for 11+ years.
Surprised to see no cars with the infamous Stellantis 1.2 PureTech engine. Also a bit surprising that two electric Vauxhalls are in the top 10, but the sister cars from other Stellantis brands are not.
The conundrum is that whilst ICE cars have a huge number of moving parts, most problems are electric / software in nature. They are just as hard to remedy as pistons and gaskets.
Not really. You need to consider the lack of maturity in the maintenance field. As EVs become more common this will catch up. It will have been the same when ICE cars became a thing, just no one is old enough to remember it
This saved me from buying an MG5 which I thought would be a good electric car with a large boot, 240 miles range and cheap to buy used with low mileage. But didn't know that Seat had become so bad, one of the best cars I drove some years back was seat leon.
lexus toyota Honda mazda suzuki if u wanna by a car just go with those,nothing else.make sure it has a "made in japan" name on it,and new supra is not toyota,it's a bmw
Bang on! Had my 19 year old Japanese import Honda elysion over 5 years now and has never let me down. Had a 7 series for a year but the squeaky dashboard drove me mad so got rid, this Honda is built like a tank
Interesting. A lot of electic cars. Weren't they supposed to be "far more reliable, since there's less things to break"? And a lot of VW brands. But no 1.2l Puretech Stellantis fuckups?
I think you need to look at all these surveys and then see where the commonalities are - if a certain maker or model keeps popping up, avoid it. This way you are getting the biggest sample possible. So look at Warranty Direct's survey and JDPower etc. as well as What Car.
Hang on. The MG4 was released in 2022 yet many owners had to pay for repairs? Surely all should still be under warranty. And the Nissan Juke 2nd gen. Not been out that long. How are over half paying 1500 for repairs?
I'm ex-Mg4 owner and bought new when it lauched in the UK. First car didnt even pass PDI at dealership, second car had gear reduction oil leak(yes oil leak on an EV), repaired 3 times with same and so called *updated* breather pipe, still leaks!!
Take into consideration that the technical wizard style electronics inside the MGs are so far advanced than the other cars in the lineup then its a pretty biased reflection.
manipulated survey. I mean both MGs had lower disappointment rates with users than most of the other cars. Also spending inside warranty time can be anything even tires.
This makes me want to hang on to my 11 year old Vauxhall Corsa which is starting to cost me money in repair cost but nowhere near like the £1,000's quoted here. I just need a simple car to get me to work and back as I work shifts, I don't need infortainment bollocks! They shouldn't be allowed in cars anyway if using a mobile is banned.
They do here in the UK too, seems like dealerships trying to pull a fast one and the warranty is just a marketing tool that isn’t really worth the paper it’s written on
If you want a reliable car, get a Lexus, Toyota, Honda, or Skoda. I've got a MK5 Golf R32 Japanese import, expensive as hell to run but I just love the noise it makes. I also just bought a new 74 plate Skoda Kodiaq PHEV today.
Had a Mokka e piece of cr@p completely stoped on the first day i got it home had to call the AA to get it started stopped 7more times and lost a bucket load of money getting rid of it.
I own a seat Ibiza and can confirm the car has tech issues quite regularly. It’s riddled with faults like every other VW group car with modern tech. Other than that the car is brilliant.
Not an owner, but I got given two Nissan Pukes as long term loan cars; after the Nissan garage bollocks'ed up my s/h Kia EV, giving it a "service" on the day I was due to collect it. BOTH Pukes had major issues; the 2020 ICE quickly developed a suicidal automatic gearbox, that would drop into neutral when trying to reverse uphill, leaving me trapped several times. The then brand new, delivery mileage 2022 Hybrid replacement, remained drivable, but the fuel economy was pathetic, 38 mpg at 50 mph, on a long, sedate run; doesnt compare favourably with my 14 y/o Grandis (petrol) getting 36 mpg at 70 mph on the same motorway run. I suspect the garage were glad to see the back of me, 6 months of depreciation on a brand new car, plus the thousands the replacement parts cost*; THEN add in the gearbox repair on the 1st Puke - I doubt they saw any profit from me. * They tried to cheap out and fit s/h parts - that didnt go well, they also refused an offer from the local Kia garage to fix it for £3500; only to end up spending at least that on just the parts.
I had a Mokka e from new. Did 26,000 miles over two years. Never had a problem with it. Great car. Only thing let it down was range 150 - 175. Perhaps I was just lucky.
Sooner have a Kenwood or Clarion old school system than these silly screens. Nothing wrong with turning a knob to put your heater on rather than being distracted by a screen with menus. Nearly as bad as driving (ahem!) whilst texting or viewing your phone!
Ok.......now this has confirmed a lot of what I've thought. 1. My Renault (and the other 8 Renaults I've owned) is not unreliable (which I already know as I never had a single issue with any of them) despite many many people just loving to knock "French" cars. 2. EV's are not "super reliable" as they "have less moving parts than ICE cars". 3. German engineering is not what it once was....ie VW and Seat cars. Now can the motoring manufacturers go back to producing sporty ICE hatchbacks that most people love, stop churning out those stupid SUV clones and just drop the whole EV debacle.
I find Renaults pretty reliable. Except the EV's. I think most of the old car brands will have problems with their EV's as they have no experience with them. I absolutely agree with the last bit, but people just seem to like the stupid big SUVs. Probably makes them feel safe. It's a domino effect - they see a lot of SUVs, so buy a SUV to be safer during a collision with another SUV :)
I've had loads of Renaults over the years and I find reliability is a bit pot luck. My 19 diesel for example refused to drop even after 150k miles of merciless hammering - the onyl thing that ever broke was a burnt out ignition switch whcih I replaced with a "starter button" made from a switch from B&Q. My Master was similarly unburstable. My R5GTT was a complete dog and blew up every time the day ended in the letter "Y". My Zoe had a few faults like leaky window seals and a nav system which always thought I was about 10 miles from where I live but was otherwise good. My Laguna lasted almost a day before the immobiliser wouldn't come off and it needed towing and eventually replacing since they couldn't figure out what was wrong with it. My Clio 16v was solid as a rock, my Clio 1.4 was good apart from a window switch and a few odd gremlins like it changing the mirror position when it felt like it, my espace blew the gearbox after about a month then a turbo not long after then the engine not long after that and so on. Generally if you get a good one you've got a great car. If you get a bad one trade it in. I think something else people miss is the experience. They tend to be very comfy and have a nice trade off between speed and economy - they are usually a nice car to live with. Thats worth the odd breakage vs a heap thats terrible to drive but works well.
Wouldn't touch a French or German car for reasons including lousy reliability, the fallacy that German cars are quality and reliable is such a myth. Honda, Toyota, Suzuki and if I could afford it Lexus for me thanks.
@@profrumpoEach to their own experiences but I’ve owned Toyotas, Nissans and Kia’s and found them to be fault ridden and expensive to repair. I’ll stick to Renaults as they’ve been good to me
It's shocking to me that 30%-50% of surveyed people reported issues with their car and the regulators not doing anything about it. I know the reason why there hasn't been a group lawsuit is because the issues/faults are always different, but still this is mad. You'd be pissed if that happened on a £500 phone let alone on a car that costs 40-50k.
Literally bought an MG EV a week before seeing this and thinking "oh hell". The good news is it was an MG5, which turns out scored 92% in What Car's tests and is apparently the exception. I know Cleevely EV use them for their small fleet and they've got one with over 120k on the clock already. So here's hoping..
I'm not surprised that MG is the most unreliable car brand in the survey since it is Chinese owned. Unfortunately Chinese manufacturing culture is renowned for cutting corners and shoddy workmanship. It is only a matter of time when there will be reports of battery fires on the front drive.
I've heard a lot of horror stories about the Taycans and Porsche have been utter b*stards when fixing them. I have to confess I hoped GM had turned a corner with their electric vehicles.... Clearly not. I really liked the Mokka as well.
So even though MG is no longer British, they continue the British tradition of making the most unreliable cars 😂
🤣🤣🤣
France says hold my glass of wine.
@Steve-gc5nt did you see any France cars on the lists
Stop being a Bully bully
@@Steve-gc5nt To be fair. No French cars are on the first list and no French brand is on the second.
I think unreliability was part of the handover deal.
Consumers shoot themselves in the foot. Everyone demands more and more tech & electric equipment, but then complains when it goes wrong. Honestly, what is wrong with basic.
That's solid logic there!. Good thing Toyota and Honda makes stripped down horses.
For best reliability, don't buy anything Euro 6 ! Pre 2007 is best.
I doubt that is true. Most people I know don't want to drive a computer that needs software upgrades and can brick your car if it has a glitch and does everything for you from a screen. Most just want a reliable car that they can do basic repairs on themselves. Maybe I just know self-confident smart people as opposed to brainwashed sheep who want a car to think for them at 10 times the cost of and older reliable Lexus that with proper maintenance will get you from here to there for decades. And, if the alternator or water pump go out, you can go on RUclips and find someone to show you how to replace those and do just about everything else regarding vehicle repair.
@@interstellarconundrum4774 Unfortunately, if it didn't sell manufacturers wouldn't invest in the cost to develop these systems, and new cars wouldn't sell. So people must want the systems.
@@Adam.Piper62 Do you know what's happening? Car makers are losing billions, many will go bankrupt. I don't know anyone who want to commit to an $50,000-$100,000 car or truck, and for those that do, repos are off the charts. The car market has gone off the rails.
Perhaps it’s time for car journalists to drop that all too familiar favourite phrase, “MGs class leading 7 year warranty means that you can buy with confidence”.
And good luck in getting any recompense from your Chinese warranty 😮
My sister had to pay for the petrol for her courtesy car travelling 70 miles from the depot when the entire drivetrain failed within the first year.
7 year warranty yet many had to pay for repairs
I mean, confidence that it will fail...
agreed seen similar problems with kia and there 7 year warranty nightmare to deal with
I had a MG ZS as a hire car on holiday this year, 13k km on the clock and the digital instruments cluster completely stopped working halfway through our trip 😂
Reliability is subjective. I’m a mechanic & I do not consider anything that has to do with infotainment screens as a sign of unreliability. A car has one main job that is transport from A to B.
Everything else is superlative.
I focus on the mechanical bits. If a cars radio doesn’t work big 🤬deal. If the oily bits are not up to scratch then you can start to worry but all the other mumbo jumbo about the screen not working is BS in my view.
In fact I actually prefer older cars without said screens as they are way better you are less distracted
To a degree, I agree, but when the instrument packs fail, you lose your speedo & fuel (or electric level) gauge, which is an issue which would stop most people from driving the car, especially longer distance drivers. Also, in an age where so many of the cars functions are controlled by the touchscreen, including heaters, this has also become a big issue.
@@MrPabsUk I agree with your points.
Agreed. Better than walking
Utter nonsense to be fair. Infortainment system is part of the driving experience. Often needed to get you for A to B. It’s a key reason why people choose one model over another. If it wasn’t important people wouldn’t brake them back to be repaired.
@ sorry but the infotainment system is a secondary concern. It has absolutely nothing to do with reliability which for me is about the mechanical components integral to the vehicle itself. A radio or screen that doesn’t work is not a serious issue. you can drive around with a dead radio.
10. Seat Ibiza
9. Porsche Taycan
8. Seat Leon
7. Vax Corsa electric
6. Vw golf diesel
5. Mg zs ev
4. Mazda CS60
3. Vax mokka Electric
2. MG4 EV
1. Nissan Juke
@@benpar8120 Excellent list of clunkers. Though I don't see any Jaguar, Land Rover, BYD, Mercedes-Benz or other electric junk.
@@codincoman9019that’s because jaguar is actually reasonable reliable. It’s actually above standard. A lot of people seem to believe the contrary but it’s understandable die to the years under ford!
@-Haiden Jaguar is at the end of Consumer Reports annual reliability surveys for years already.
The Indian ownership didn't cause a better ranking after so many years since Ford ownership, but it agreed going full blast woke.
Jaguar is done - Go Woke, Go Broke!
@ the last I checked the industry standard was 130 or so faults per 100 cars and I think jaguar had 120. Which isn’t fabulous but it’s better than Land Rover which was at the time 180-200. Jaguar is quite reliable, though. Also, jaguar is increasingly making the move to return to its previous market of higher end sports cars, which probably would do it good because that’s for what the brand is renowned.
@@codincoman9019 also, I am struggling to understand what is meant by the go woke, go broke… from my understanding jaguar never went woke?
So basically the infotaintment system of the VW group is crap
In a nutshell, yes. Similar issues on the Skoda, Audi and Lamborghini infotainment systems
Hence the reason why their cars have largely disappeared from the UK top 10 car sales. Indeed their European sales are in terminal decline with many plant closures being planned or announced.
My 2021 SEAT LEON KL 1.4 eHybrid had a few Infotainment bugs with the orignal firmware v1780. Updated it easily myself to v1899, v1940 and v1969 using a good quality USB C stick - firmware sourced from SEAT forums. Took about 90 mins to do them all. Now good, no issues at all - great car. I returned my 2020 VW Golf 1.5 TSI Syle due to lots of false warnings mainly due to infotainment bug but also suspect early VW Golf hardware issues that cannot be fixed.
Yep. One reason why I got a golf 7.5 rather than risk the 8! 7.5 infotainment system and conventional HVAC controls and no haptic buttons. Not amazing system but generally decent and reliable
Not just the infotainment. I've had 4 Golfs from Mark 7 onwards. The first one (2016) was a great car. The remaining 3 had terrible interior misting in winter. The last one actually leaked into the drivers footwell. VW said it was a known problem as the water came in through the window and leaked out of the speaker! That was the end of VW Golf for me. Moved to the Toyota Corolla 2L which is better built, faster, more frugal and has metronomic reliability.
they forgot about the crappy PSA 1.2 Puretech and the useless wet timing belt that snaps or just gets the oil pump clogged with pieces of it way before the change schedule , or ford 1.0 ecoboost with same issues
That's in the past, new cars of stellantis din't have that problem.
@@lambrechts1000 they still keep showing on at the garage i work with the same old problem
That's usually around the 100,000 miles mark. All these are cars in their first 5 years, which will be comparatively few Puretechs and Ecobooms.
Yes, maybe it’s not such a big deal? We have a 9-year old C3 Puretech, no problems. Maybe it’s the ones that aren’t serviced that suffer?
Yeah, if it isn’t on the list is for a reason don’t you think? The percentage of people affected is minimal compared to all the puretechs engines out there on the roads. That fault is caused by the poor or lack of maintenance, other than that, it’s a great engine.
I'm watching this video whilst sat in my Nissan Juke! I drove my Qashqai for 12 years and now lease this Juke. I stuck with Nissan because I trust the brand and have driven their cars for almost 20 of the past 34 years. I learned to drive in a Nissan Sunny and I owned a Micra back in the 90's.
I fully understand your mindset! It's what you're familiar with; and, so long as you don't end up with a really badly-made Nissan, no doubt you'll stick with them.
For me, it was the Honda Accord VTEC. It's all I ever want to drive, now (but they are big targets for catalyst thieves...)
Yep Nissan were good until Renault took over.
@@hammo1935Avoid dci Renault sourced engines and Nissans are very reliable
@@UrbanNomad883 not the automatics
Most Nissan cars now have Renault engines…..not good and some had tensioner and cam belt problems.
I had a VW Golf brand new in 2010 - after 15,000 miles the steering column broke. Had a Brand new VW TOuran in 2015.....also rather unreliable. Generally, your best choice for reliability is Japanese or Korean, I'd have thought.
There is a big gap between the top Japanese cars and the Korean cars in the relevant statistics (Consumer Reports annual reliability surveys, having a strong statistical foundation, not like JD Power "dependability" surveys).
I currently drive a 19 year old Lexus GS300 with 150k on it and its still runs like a Swiss watch and absolutely nothing has gone wrong with it other than a broken coil spring! I have had lots of more expensive cars including a 2015 BMW 750i and although lovely to drive i still had to use the BMW warranty 3 times in 6 months one of which was to replace the whole of the plumbing for the cooling system at a cost of nearly 2k which is a known issue. Thankfully covered by the warranty!
But the word about Lexus is spares in uk harder and harder to obtain?
Unsurprisingly, not a single Toyota or Honda.
Shocking, isn't it? Toyota, Honda, Lexus - all missing somehow.
Also not a single Hyundai or Kia..
Pop over to USA and see how those brands are doing reliability wise, seems UK market is definitely different
Also no Tesla…
But there is a Mazda
I’ve had a challenging journey with my MG ZS EV Trophy. Despite its potential, I’ve faced ongoing issues from inaccurate battery range to persistent infotainment system crashes and a non-functional heating system, severely impacting its usability and safety. The dealership and Santander have been involved, but resolutions have been slow. Grateful for the support from the Financial Ombudsman who stepped in to help mediate. Hoping for a swift resolution so I can move forward. Caution to those considering this model-ensure thorough testing and clear service commitments!😢
The petrol Corsa is fine. We’ve had it for 4 years now with only one window regulator issue. We bought it new and it now has 53.000 km on the odometer.
Only thing to keep in mind is the belt.
The courtesy car Corsa I drove for 1 week was terrible the power steering failed mid turn and nearly sent me into an oncoming ripper wagon.
Unbelievable..... Where is JLR? They have been in the top five for years! I can't believe they have improved. Maybe they were so stolen, there were none left to test.
Maybe others have got worse and fallen even lower.
@@carlarrowsmith I like your humour.... But clearly there is indeed "lower"
Yep, all the Land Rovers were stollen and the Jaguars are still sitting in dealerships!
@@drunkenhobo8020 Seized engines, they can't even make it back to the dealership. 🤣
@@drunkenhobo8020
Correct!!
The results are just plain wrong, I’ve worked in a garage for twenty years and no way is Land Rover not THE most unreliable!
They said the samples were for newer cars, up to 5 years old.
Hahahahaa I was also looking for Jeep
To be unreliable, it has to be diagnosed by the dealer, then fixed.... slight problem when the cars haven't made it into the dealers.... and those that have... haven't made it back out 🤣🤣🤣🤣
Ok mate. Your garage doesn't represent the entire country though does it?
@@lowfeelsblvd Very true, I rarely even see them on the roads where I live.
A real eye opener. I didn't expect any electric cars in the list considering of the hugely reduced number of moving parts. Surprised to hear about Land Rover woes too. I've driven for my job 88s 110s and Defenders for many years (a lot of it off road) and can't recall any problems at all once you discount ineffective heaters and drinking petrol like it's going out of style.
New LR's aren't proper LR's anymore though. The old ones were tough workhorses. The new ones are to look tough when driving over a pavement at speed to pick up children, usually called "TYLAAAR" or such, it's hard to understand the screeching wenches to be honest.
So EVs make up 1.9% of vehicles regularly used, but 50% of the most unreliable.
80% of that 50% is produced by two of the most unreliable brands.
I was going to say, there seems to be a common theme developing here
Kind of unfair considering this test only includes vehicles up to 5 years old but it is still disproportional
A lot of these cars are the brands first forray into making an EV so they're still ironing out kinks.
A lot of new cars are EVs and a few brands seem to not know what they are doing
Had a Mokka e for 18 months never had a problem. Done 11,000 miles. Never been asked to do a survey.
Glad you've said this as I've had three electric cars now and not a single problem with any of them. Also never been asked to survey.
11 000 miles, lol. Almost brand new.
No one cares then.
My 07 Nissan Note doesn't have all the bells and whistles (i don't want them or need them) BUT ! In the reliability stakes, she DOES come with bells and whistles 😂
17 years old and has never missed a beat! 💓
Can definitely confirm the unreliability of the electric mokka. At 2 years old needed the entire front suspension replaced. The electrics needed a hard reset at least twice and it refused to charge multiple times that the dealer simply couldn't fix. I had to get up at midnight every night to make sure it was charging and half the time needed to unlock and lock it again to make it start charging. Ended up paying the termination fee for the lease to make sure I didn't have it when the warranty ran out. Awful little car.
Got to love JLR. Celebrating not being bottom as usual
Very interesting and helpful video. How on earth can companies justify selling for £30-40+ and they are so unreliable within a couple of years. Goodness knows what their longer term reliability is like, perhaps a survey on older cars would be worthwhile? There are millions that cannot/don't want to pay so much for a car and need even more help in choosing. As for the results, anyone who goes anywhere near a Vauxhall or MG needs their heads examined, as for Alfa, at least you get some fun between garage visits. Land Rover? This isn't so much news as unreliablity is guaranteed for the life of the vehicle. Good to see no French manufacturers this time (unless you include Nissan/Renault).
I've got a '21 Leon and I've got to agree... so many issues with the tech in the car (and I've only had it for 8 months...) it's going back to Seat at the end of the month for a software update which should hopefully solve some issues. In total I think I've been to the seat dealership 5 times since I've owned the car...
Really? I have no issues with mine 71 plate. and it's on 35k Only issue I had was recall. Luck of the draw I guess..
I've had two Skodas from new and, apart from the odd niggle with the infotainment system, they've been excellent cars.
Why has the Seat Ibiza done poorly but no mention of the VW Polo or Skoda Fabia which are basically the same cars, same chassis and engines etc
Could be that the Polo is made in Germany, Skoda made in Czech Republic, & Seats made in Spain..
@@MrPabsUk The VW Polo is made in Pamplona Spain and some other countries around the world not Germany. The Skoda Fabia is Made in Czech Republic and Seat Ibiza in Spain. But these cars share components and some of those are made in other countries like China etc
also need to include the Audi A1, which is made on the exact same production line as the Ibiza.
Saying that, I had a 2018 Ibiza and I only had it in once for a sticking turbo actuator (and some door rattle issues, but that was me being picky after spending all that money on a new car) which took just a day to sort. But that is a component used on all models using the 1ltr tsi from all the brands.
@@fredatlas4396 The Skoda Rapid and the Seat Toledo were both made on the same production line in the Czech Republic. They were basically the same badge-engineered cars with a few minor body tweaks.
@frglee Customer satisfaction and reliability surveys say VW Polo and Seat Ibiza are unreliable but Skoda Fabia is reliable, how comes
Interesting that the electric Vauxhalls scored so badly and yet their stablemates in the Stellantis group were not in the worst ten. Implies that Vauxhall just don't know how to bolt a car together.
Similar issue for VAG with Seat it would seem.
The Mokka is made in Spain. Opel is not sold in the UK.
Actually I think it's northern France
Probably everyone I know has or had some weird issue with their car. I didn't have a single problem with my Honda civic which I owned for 6 years, but other might have. The problem with model reliability is that until it's tested in real life, there will be a new model with completely new issues.
Just from what I heard around me: Toyota Rav4 hybrid - main hybrid power line corrosion (and waiting months for parts), VW Polo - timing belt snapped (engine f**ked), in repair for months, Skoda, & VW crazy infotainment bugs, Hyundai (not sure the model name) - complete electrical fault, Peugeot 208 1.2 puretech - consuming lots of oil (probably some leakage in the engine), Mazda 6 - seat worn out after 3 years, interior rattles...
So why are so many British people driving MG4s then?Can you elaborate on their unreliability please.
The info is most probably bollocks. The UK Consumers Association found Tesla's to be near the bottom for reliability BTW
Probably because they are cheap skates. It’s not that popular a car in the UK anyway
20,000 sold last year, only the model Y outsold it @@markgt894
I mean even in this one supposedly only 30 something % of users say they were let down.
Driving over the M5 (Gordano Services) bridge you will see literally thousands of them.
I have no clue who is buying this tat.
Bought a Peugeot 308 in 2022 and from day one electrical problems, and only got worse, went from annoying little things to total shut down where car was completely flat battery system, the AA breakdown guy tried use jump pack to start it but there was a drain in system so no power was reaching battery and it went down hill from there, held on to car for 2 years before traded it in and out those 2 years it spent at least 6-7 months off the road and Peugeot totally refused to do anything as they needed a mechanic to see faults which they could not replicate in workshop
You bought a Peugeot, that's where you went wrong.
@markfox1545 ya my heart ruled my head that day, stunning looking car but ultimately a heap trouble, never again even if given one free
I dont get in what situation a car with a warranty would require the owner to spend £1500 on anything, surely the only things that aren't covered are consumables like tyres and brakes??
Lot's of people don't get cars serviced regularly or properly which can cause them to be out of warranty. Also, people blame things like suspension damage that they've caused on the car/dealer.
@@ColinCarFan- *lots.
Entertainment system has a 3 month waranty. Thsi is what 95% of the "unreliability" of these cars was.
the most probable thing is just tires. especially for the EVs.
I also am confused especially with MG 7 year warr.? Cant be any of current models mentioned out of warranty-- or are majority of faults only covered for the first coupe of yrs? In my view even out of warranty if it is s manufacturing defect or a design issue that has been a modification to rectify issues the customer should not have to pay! That may make manufacturers think about they cant just wash their hands day after warranty expires.
this is absolutely hopeless the only reliable data can come from aftermarket warranty companies....for various obvious reasons.....
That's not reliable either as not every driver takes out an extended warranty! And of those that did and were asked about claims, only a slightly 'self-selecting' proportion would respond, most likely those who'd made a claim. Without every single driver in the country responding, you are only ever going to get an objectively accurate response to the question.
@@giotto4321 yes it is as you will still fundementally hit the law of averages and of course there is NO incentive whatsoever for aftermarket warranty companies to give out false information whatsoever where as getting the info out of absolutely ANY other channel is CERTAINLY going to be full of variables and also likely agenda driven misinformation and so on...
I've had 2 mgs an MG Montego and now an MG 4 both great cars with no reliability issues .
As an MG owner who bought one from new and has not had any issues so far in 2.5 years, I would like to know more about the data as to date it doesn’t resonate. Any survey taking in the last couple years will throw up parts supply issues due to the hangover of Covid supply chain issues only just being resolved.
Think I’ll stick to my Ford Galaxy with 200,000km on the clock. Zero issues in the last 5 years I’ve owned it. Just normal service and wear and tear like tyres and brake pads
Oh, what a surprise, MG at rock bottom. Fully reflects what a neighbour had experienced with his MG EV. As I kept saying to him, you get what you paid for! The sting in the tail is when he tried to sell the car, the depreciation totally floored him!
So perhaps he ought to have *leased* it rather than buy it? If you lease, then any depreciation is the leasing company's worry....
@@Brian-om2hh do you think they don’t factor in the end of lease value to the price you pay? They’d literally be out of business if they didn’t
@@Brian-om2hh Unfortunately, we are not blessed with visions of the future! 😄😄
Surveys based on reader replies have multiple issues. Some brand’s drivers are more likely to read car magazines, for a start. Some models are more likely to be covered by specialised press, that’s one of the reasons. But people who tend to read car magazines are also more interested in technology and will go for more equipment, which makes it more likely that something goes wrong - see complaints on infotainment.
This is utter bollocks, the only cars I see on the hard shoulder are BMWs and Mercedes
Audi’s I see more often than both
@@glennchinyangarara8225 because those brands have the most cars sales in the uk market
That's because they are dealing drugs!
I’m not understanding why costs weren’t covered by the manufacturers, is it because some surveyed were outside of the warranty period? What sort of situation would occur where the cost wasn’t covered under warranty?
Tire replacements or cosmetic changes, or just checkups.
@@nfzeta128 But those have nothing to do with 'reliability'.
@@giotto4321 I know, which is why this video isn't being honest.
I mean some earlier cars had infotainment complaints as part of 'reliability' issues.
Infotainment can be anything from them being slow to apps that don't load.
I had an 68 plate Ibiza FR Sport for 3 years (bought it brand new). The car was really good and the previous infotainment worked perfectly. Just wanted a car with a bigger engine so I sold it.
Can second on that first version of Infotainment on the current gen Ibiza being solid, it must have gone down hill after that I imagine.
Got my Ibiza FR a year ago, so far so good.
Strangely, Juke takes the first place but Renault Captur which is basically pretty much the same car does not appear in the top. Maybe is the factory in which these are manufactured. If i'm not utterly wrong ... the Juke is produced in Sunderland UK and Captur in Spain
All massaged figures to suit agendas like most surveys. One week a survey will say one thing . The next week the figures will be focused on other things depending on what suits
Excellent survey.... Interesting about MG. It seems it's not just electrical goods made in China that are unreliable, clearly the cars are the same.
True, but electric MGs are "just electrical goods"..
Here I'd go always with Mazda. It might fail, but Mazda always fix it on their costs. An reliable partner!
They'll always try, but as a former Mazda owner I can confirm they won't always fix issues, in fact they failed to fix most of my cars issues.
Kia is better
my cx60 is a heap of sh1t. 18 months after getting the car, still full of faults
Was the survey normalized against the number respondents per car model?
Or else the results will be massively skewed against number of sales.
It gives you the % of owners who had issues with the car, so yes.
If 1 out of a total of 2 respondents say they had issues, then giving the car a 50% score will be wildly misleading
These are obviously skewed statistics just looking at what it measures. Expenses during warranty period are usually a lot of cosmetic stuff or tires, have nothing to do with reliability.
Also how does a car with only 30% saying it let them down have a worse score than the many others with 50+ %. I mean the MG4 is known to be much better than the ZS and yet it has it as MORE unreliably than the ZS because of stat manipulation.
This is all tosh, the reliability comes from how a car is driven, then if necessary, how it is serviced. Although to be fair, whatever you do with a wet belt engine, all you will be left with is your eyes to cry with.
With the EVs the problem will be lack lf trained staff as dealers don't like sending staff on training. Also the lack of experience fixing them with the trained staff is a problem. I speak as someone who's worked on cars for 11+ years.
Agree completely. It's not possible to do a like for like comparison in such an immature market
Why is every RUclips video prefaced with someone posing in this hands-on-the-face-mouth-open shocked pose? Does my head in.
Blame youtubes algorithm - it's thought a silly face bumps the thumbnail up the ratings
Why do people always say "does my head in" it "drives me bonkers" 😂
Surprised to see no cars with the infamous Stellantis 1.2 PureTech engine. Also a bit surprising that two electric Vauxhalls are in the top 10, but the sister cars from other Stellantis brands are not.
The conundrum is that whilst ICE cars have a huge number of moving parts, most problems are electric / software in nature. They are just as hard to remedy as pistons and gaskets.
Not really. You need to consider the lack of maturity in the maintenance field. As EVs become more common this will catch up. It will have been the same when ICE cars became a thing, just no one is old enough to remember it
My cortina is very reliable 😂😂😂
The 'infotainment' system might chew up the odd cassette, but the radio still works.
@@skasteve6528.i have an 8 track installed and in the boot I have a 'wireless ' AA book of maps which never disconnects
Any Cortina is an infinitely better car than most new junk.
But my mates Morris Minor only broke down 3 times on a recent 20 mile return journey
@kcebliks that's poor preventative maintenance.
This saved me from buying an MG5 which I thought would be a good electric car with a large boot, 240 miles range and cheap to buy used with low mileage. But didn't know that Seat had become so bad, one of the best cars I drove some years back was seat leon.
Friends have an MG5 and they are very happy with it. No problems
Mg5 didn't even make this manipulated list.
The mg5 was the most reliable mg
If a car is in warranty any breakdown doesn’t usually have a large cost hire cars and other things are arranged.
lexus
toyota
Honda
mazda
suzuki if u wanna by a car just go with those,nothing else.make sure it has a "made in japan" name on it,and new supra is not toyota,it's a bmw
Made in Japan is the best quality
Bang on! Had my 19 year old Japanese import Honda elysion over 5 years now and has never let me down. Had a 7 series for a year but the squeaky dashboard drove me mad so got rid, this Honda is built like a tank
Interesting. A lot of electic cars. Weren't they supposed to be "far more reliable, since there's less things to break"? And a lot of VW brands. But no 1.2l Puretech Stellantis fuckups?
I prefere a swift or a vitara.
I prefer walking.
Moral to the story is if you want something reliable and inexpensive buy a Toyota, Kia or Hyundai. Avoid anything from Europe and China.
Nissan working with Renault parts really brought their reputation down
Not sure, Hyundai and Kia do not rank high in the US for reliability.
Agreed.😊
@@radam2818 Kia is well above average according to JD Power
I think you need to look at all these surveys and then see where the commonalities are - if a certain maker or model keeps popping up, avoid it. This way you are getting the biggest sample possible. So look at Warranty Direct's survey and JDPower etc. as well as What Car.
Interesting review
Weird because China have such a great pedigree over many decades of building brilliant cars 😂
Hang on. The MG4 was released in 2022 yet many owners had to pay for repairs? Surely all should still be under warranty. And the Nissan Juke 2nd gen. Not been out that long. How are over half paying 1500 for repairs?
I'm ex-Mg4 owner and bought new when it lauched in the UK. First car didnt even pass PDI at dealership, second car had gear reduction oil leak(yes oil leak on an EV), repaired 3 times with same and so called *updated* breather pipe, still leaks!!
Take into consideration that the technical wizard style electronics inside the MGs are so far advanced than the other cars in the lineup then its a pretty biased reflection.
😢😢😢 Wish Spain was exactly like my town. 😢😢😢
Surprised to actually see the MG there..mine has been just fine
manipulated survey. I mean both MGs had lower disappointment rates with users than most of the other cars.
Also spending inside warranty time can be anything even tires.
This makes me want to hang on to my 11 year old Vauxhall Corsa which is starting to cost me money in repair cost but nowhere near like the £1,000's quoted here. I just need a simple car to get me to work and back as I work shifts, I don't need infortainment bollocks! They shouldn't be allowed in cars anyway if using a mobile is banned.
Why do MG owners have to pay for the repairs ? They have 7 years of warranty, at least here in Denmark ?
They do here in the UK too, seems like dealerships trying to pull a fast one and the warranty is just a marketing tool that isn’t really worth the paper it’s written on
I once had a vauxhall.. would never have another..
If you want a reliable car, get a Lexus, Toyota, Honda, or Skoda.
I've got a MK5 Golf R32 Japanese import, expensive as hell to run but I just love the noise it makes.
I also just bought a new 74 plate Skoda Kodiaq PHEV today.
Owner surveys are evidence of a sort, although hardly objective. Better than the saloon bar rumour Mill.
I must be doing something wrong here. The infotainment in my Leon has been rock solid since I got it last year
Had a Mokka e piece of cr@p completely stoped on the first day i got it home had to call the AA to get it started stopped 7more times and lost a bucket load of money getting rid of it.
I own a seat Ibiza and can confirm the car has tech issues quite regularly. It’s riddled with faults like every other VW group car with modern tech. Other than that the car is brilliant.
I've had no faults so far, got the FR version a year ago.
Was looking at leasing a Nissan Juke hybrid and that's been scored off the list.
I'm glad I still have my 2006 Vectra and 2008 Astra, both more reliable than these newer cars.
No surprises here. Any buyer for whom reliability is a priority is likely buying Toyota, Lexus, Kia or Hyundai I would imagine.
No mini on the list thats good 😮
Not an owner, but I got given two Nissan Pukes as long term loan cars; after the Nissan garage bollocks'ed up my s/h Kia EV, giving it a "service" on the day I was due to collect it.
BOTH Pukes had major issues; the 2020 ICE quickly developed a suicidal automatic gearbox, that would drop into neutral when trying to reverse uphill, leaving me trapped several times.
The then brand new, delivery mileage 2022 Hybrid replacement, remained drivable, but the fuel economy was pathetic, 38 mpg at 50 mph, on a long, sedate run; doesnt compare favourably with my 14 y/o Grandis (petrol) getting 36 mpg at 70 mph on the same motorway run.
I suspect the garage were glad to see the back of me, 6 months of depreciation on a brand new car, plus the thousands the replacement parts cost*; THEN add in the gearbox repair on the 1st Puke - I doubt they saw any profit from me.
* They tried to cheap out and fit s/h parts - that didnt go well, they also refused an offer from the local Kia garage to fix it for £3500; only to end up spending at least that on just the parts.
You didn’t mention what issues juke owners were having?! Yet you mentioned them for all the other cars
Perhaps it would make the video too long.
They're having mental issues for buying a Nissan Joke
I had a Mokka e from new. Did 26,000 miles over two years. Never had a problem with it. Great car. Only thing let it down was range 150 - 175. Perhaps I was just lucky.
Wow, a few monthd ago i was about to buy a Mg Zs, but I wasn't sure so I bought the Suzuki S-cross instead
CX60 was launched to early....all issues have been addressed by Mazda ...it is now the car it should have been....
That's exactly it. Apparently they rushed it to sale too quickly without enough testing. So there were quite a few teething issues.
Sooner have a Kenwood or Clarion old school system than these silly screens. Nothing wrong with turning a knob to put your heater on rather than being distracted by a screen with menus. Nearly as bad as driving (ahem!) whilst texting or viewing your phone!
Any car with the Ford Ecoboost or PSA 1.2 Puretech
Not sure if LR improved or the others went even worse...
Probably the latter
Even unreliability of a car does not have to be a problem, if your manufacturer takes care of you as a customer. Some seemingly not.
My s2000 is 20 yrs old. I wonder how would ome of the new cars look in 20 yrs....
CX60 seems reliable in Taiwan and Japan.
Ok.......now this has confirmed a lot of what I've thought. 1. My Renault (and the other 8 Renaults I've owned) is not unreliable (which I already know as I never had a single issue with any of them) despite many many people just loving to knock "French" cars. 2. EV's are not "super reliable" as they "have less moving parts than ICE cars". 3. German engineering is not what it once was....ie VW and Seat cars. Now can the motoring manufacturers go back to producing sporty ICE hatchbacks that most people love, stop churning out those stupid SUV clones and just drop the whole EV debacle.
I find Renaults pretty reliable. Except the EV's. I think most of the old car brands will have problems with their EV's as they have no experience with them.
I absolutely agree with the last bit, but people just seem to like the stupid big SUVs. Probably makes them feel safe. It's a domino effect - they see a lot of SUVs, so buy a SUV to be safer during a collision with another SUV :)
I've had loads of Renaults over the years and I find reliability is a bit pot luck. My 19 diesel for example refused to drop even after 150k miles of merciless hammering - the onyl thing that ever broke was a burnt out ignition switch whcih I replaced with a "starter button" made from a switch from B&Q. My Master was similarly unburstable. My R5GTT was a complete dog and blew up every time the day ended in the letter "Y". My Zoe had a few faults like leaky window seals and a nav system which always thought I was about 10 miles from where I live but was otherwise good. My Laguna lasted almost a day before the immobiliser wouldn't come off and it needed towing and eventually replacing since they couldn't figure out what was wrong with it. My Clio 16v was solid as a rock, my Clio 1.4 was good apart from a window switch and a few odd gremlins like it changing the mirror position when it felt like it, my espace blew the gearbox after about a month then a turbo not long after then the engine not long after that and so on.
Generally if you get a good one you've got a great car. If you get a bad one trade it in.
I think something else people miss is the experience. They tend to be very comfy and have a nice trade off between speed and economy - they are usually a nice car to live with. Thats worth the odd breakage vs a heap thats terrible to drive but works well.
Wouldn't touch a French or German car for reasons including lousy reliability, the fallacy that German cars are quality and reliable is such a myth. Honda, Toyota, Suzuki and if I could afford it Lexus for me thanks.
@@profrumpoEach to their own experiences but I’ve owned Toyotas, Nissans and Kia’s and found them to be fault ridden and expensive to repair. I’ll stick to Renaults as they’ve been good to me
@@profrumpo Good list. Mazda and Subaru are more reliable than nowadays Honda (their reliability went down a lot)
Wonder why Vauxhall Luton is being closed down
Cannot complete your survey; questions are asked where there is no relevant answer to choose; so cannot be answered.
A survey? Well that's a reliable way to get non-biased results 😂
It's shocking to me that 30%-50% of surveyed people reported issues with their car and the regulators not doing anything about it. I know the reason why there hasn't been a group lawsuit is because the issues/faults are always different, but still this is mad. You'd be pissed if that happened on a £500 phone let alone on a car that costs 40-50k.
Literally bought an MG EV a week before seeing this and thinking "oh hell".
The good news is it was an MG5, which turns out scored 92% in What Car's tests and is apparently the exception. I know Cleevely EV use them for their small fleet and they've got one with over 120k on the clock already. So here's hoping..
MG4 also scores similarly, this is just bad stats. The MG ZS is the only MG known to have issues.
The Juke is the most hideous car on sale today 😮
Drive a Lexus and experience amazing! Brilliant cars.
Unsurprisingly no Dacia on the list 😊
Love my Dacia
The mg4 comes with a 7 year warranty and none are 7 years old. I seem strange owners had to pay for repairs
I'm not surprised that MG is the most unreliable car brand in the survey since it is Chinese owned. Unfortunately Chinese manufacturing culture is renowned for cutting corners and shoddy workmanship. It is only a matter of time when there will be reports of battery fires on the front drive.
Probably written on your Chinese built phone, virtually everything around is built in China now !
I wonder what all these repairs are, that aren't covered by warranty.
I find all this very unbelievable overall.
I've heard a lot of horror stories about the Taycans and Porsche have been utter b*stards when fixing them. I have to confess I hoped GM had turned a corner with their electric vehicles.... Clearly not. I really liked the Mokka as well.