Fix Zenless Zone Zero crash at the start of the game
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- Опубликовано: 2 июл 2024
- I think this is only happen with intelhd gpu or older gpu?
Since the game is just released, there's a chance that hoyoverse will fix this later.
Oh yah, i forgot to write this, but you can "Copy the shortcut" and paste it on your desktop. So, you don't need to go to this folder again to run the game.
Please note that this fix doesn't guarantee fix your crash.
Code if you only want to paste it after directory :
....\ZenlessZoneZero.exe -force-d3d12
Change "..." with your directory folder.
IF you still encounter crash in game. Try to do this :
At login screen, find "Gear" setting icon at right side, then go to graphics and lower everything as low as possible. Some people said that this fix the issue only temporary and they will encounter crash again after several minutes.
If this is work on you, then there's chance that causing the crash is either Vram or ram(still unknown if this true or not).
Reddit thread link : / i_managed_to_founded_t... 
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The command in the game is forcing the game to run using Directx 12. It is only shortcut, so there's no change in the file game itself. If you run the game via Hoyoplay launcher, it will run the game by default setting from hoyoverse.
Also, if the game have update patch (update that needed to download from launcher), then you can't playing using shortcut and need to update it from launcher first.
If you encounter random crash after several minutes playing using this, then this is expected. Because we forcing it to play in directx 12, the game will be unstable.
You can try to install Directx 12 and Microsoft Visual C++ from microsoft website
You can also try update your vga driver or reinstall your vga driver and see if its fixed without need to use this command.
If you have 2 gpu driver (example, Intel iGPU and Nvidia which usually in laptop), then you can try this.
Go to windows - search graphics setting - Try to find ZenlessZenZero in there - if ZenlesszenZero not showing up, go to "Browse" button and find the location of ZenlessZenZero.exe - After found, click add - back to graphics setting, choose ZenlessZenZero.exe and Click option - Change it to High performance which is usually using your main gpu
So lets talk about some problem and is it fixable or not.
-If you able to play the game and crash immidiately after you control the character, then you can go to "gear" icon at login screen and try to lower and disable everything in graphics setting. If its still crash, then sadly no fix for now.
-If you're stuck at checking resource integrity. Please check if your cpu has 4 core or not. Because based on this thread : www.reddit.com/r/ZenlessZoneZero/comments/1dto5b0/checking_resources_integrity_screen_stuck_at_0/
If your cpu has 2 core, then sadly you can't play the game and it will stuck in there. No solution yet, but someone suggest that play it in emulator and change the core at emulator setting to 3 or 4. Still don't know if this work or not.
-If the cutscene is lag, this is probably the same problem that hsr have before. You can try to disable shadow and see if its fixed or not. But, if itsn't , then you can't do anything until hoyo fix it (hsr got fixed in the next update after this happen, so expect same thing).
If everything after this and it still crash, then you're out of option, sorry but i don't have a way to fix this. The only thing is to wait the dev to fix it (if they plan to fix it, but so far no confirmation).
You can try to play at emulator for last chance. But, since most of people that has this issue are using low end hardware, then expect performance issue if you play it on emulator.
thats sick bro thanks btw it work on me
Worked from menu screen to in-game animations, It always crashes on the gameplay part though, whatever I do.
@@HanselIsNatural same 4 me
@@HanselIsNatural Try this, at login screen, find "Gear" setting icon at right side. Then goto graphics and lower everything. Someone said that this is work but "only" temporary and it will encounter crash again after several minutes.
Still really uncomfortable to play.
really hoping hoyo will fix this as soon as possible- though i have a doubt this issue will be fixed for me because my device is under the spec requirement for ZZZ lol. I can play hsr and hopefully I can too with ZZZ on my laptop
I'm sorry if it sounds cruel but it calms me to know that there are more people with this problem lmao, the same thing happened to me in hsr when they launched the Ruan Mei area in the space station, the game crashed every time I went there, it was solved alone a couple of weeks later, so I guess we have to wait for Hoyo to solve it
yea i had a similar problem in penacony and ruan mei area with many invisible walls and i used to crash in ruan mei area but they fixed it a couple of patches later and the game runs fine now.
also i use intel graphics which everyone who shares this problems always points out
No worries, im honestly also glad this issue wasnt just me, makes it that if theres a big amount of players having the same issue, chances are hoyo will pay attention and fix it
i’ve been suffering all day so thank you for this 😭😭 at least it’s not just me who’s had this problem so it’s not an issue on my end. it’s ridiculous that we have to do workarounds like this but hopefully hoyo actually do something about it soon. you’re a lifesaver dude 😭
MAN YOU IS INCREDIBLE I LOVE YOU FROM MY GUTS
ily so damn much! tysm i was thinking it wasn't going to work but it work perfectly!
OMG I LOVE YOU SO MUCH! THIS ACTUALLY WORKS UNLIKE THE OTHER TUTORIALS IVE BEEN WATCHUNG
IT FREAKINGG WORKED!!! IVE BEEN TRYING TO UPDATE MY DRIVER FOR HOURS ALREADY BUT THIS IS THE ONLY SOLUTION THAT HELPED ME! TYSMM!!!!!
Thank you for helping this early, you are my savior xd
when I launch the game and it's on the loading screen it crashes and shows a pop-up (i forgot what it says but it has to do with a start-up crash) and i still experience this even after doing this :(
Must've done it wrong, though I recommend not doing it anymore.. You'll still crash at the gameplay part when you reach there, Best we wait for Hoyoverse to fix the issue.
@@HanselIsNatural oh alr. ty
Same :(
Unity crash!
@@Bluey_g unity crash 😢
AYOO THANK YOU SO MUCH! It work wonders!! Though Hoyo better be fixing this real soon I've been anticipating this game for so long😔
You really saved me from a lot of pain, thank you so much😭😭😭
im so glad im not the only one dealing w this
I SIMPLE LOVE YOU, It was having difficulties since launch, and now it is running correctly without any lag. Thank you very much
IT WORKED, i was so sure i would have to wait for hoyo to patch it like it happened to me in wuthering waves, but nope. tysm you are a savior
omg I am so thankfull, i have been struggling with this for a long couple of days, and now i can finally play this game. Thank you again!
IT WORKED!!! THANK YOU SO MUCCCHHHH IVE BEEN STRUGGLING FOR HOURSSSS
It worked!!! Thank you so much to you and reddit guy! I✨️
Man, you safe the game for me, thank you.
Muchas gracias! Tu video me ayudó muchísimo!!
bro your the one who could explain this CLEARLY to me this other video men I couldn't even understand them >:(
this guy is actually saving lives tysm
DUDE IT'S WORKED. YOU ARE MY SAVER THANK U SM I LOVE U
my man you are a life saver!! tysm :3
You're a life saver ❤️ Thanks alot
whatever i just did here just worked thank you so much!!
dude ur a life saver thanks for the help
It worked for me thank you so much I can finally play the game :)
Thank you so much, you really helped me ❤
Nossa muito obrigada, foi a única coisa que funcionou pra abrir o jogo. Eu já tava quase desistindo
it fix but now it crashes when u first play the girl..
Yes this is still problem to me too. Sadly, i don't know how to fix it. Someone speculate that it is because of vram/ram that too small to render the shader since its always happen when there's a lot of battle effects. But the 'real' cause still unknown.
Idk if hoyo will fix this or not.
Same:)
@@CissXD i hope they fix it like genshin. i was always crashing and forced close in fontaine back then, but they fixed it later in june, tho it's a bit late but im still gratefull they did it for my potato laptop😂
same
@@CissXDi have 16gb ram i think the ram is not the problem
This does work, I just did it and the game finally opened, thank you
MAN I LOVE YOU 😭💖
Thanks a lotttt bro , it worked
thank you mate, you are the best :D
It worked! At least until the main menu hahah! Let's see if the rest works too
It worked for me too, thank bro!
Finally bro, thanks
thank u so much!! it worked
Thank you so much 💓 💗 ❤ You're a life saver 🥰🥰🥰
OH Y GOD IT WORKED AHHH THANK YOU SOOO MUCHHHH 😭😭😭
Maaaan Muchas Gracias No encontraba Como Solucionarlo ;D
You are actually a God
Para mim não aparece a opção ''shortcut (atalho)'' quando vou criar, apenas de ''pasta'', o que eu faço?
LOVE YOU
100% works for my pc .. tnx a lot
0:01 Yeah, this is our only option left. Considering this game was just released we'll just wait for Hoyo to get about most of our messages of ZZZ crashing and hopefull they will fix this.
(I did follow the steps, but it kept crashing at the first battle, but at least I manage to pick my mc. Thanks for the tutorial btw)
I cleard the problem thank you
But then when gameplay starts, after the Cunning Hares fall in the Hollow it crashes the exact same way, what about that?
Yep, unfortunately, I have the same problem((
I tried it and I went past the loading screen...but during the story mode character tutorials, it crashes again
Yes this happen and currently i don't know how to fix this. I crashed several times.
But try this, at loading screen, find a "gear" setting icon at right side and then change everything at graphics to low as possible.
It helped thank you! ❤
Not crashing anymore???
THANK YOU SO MUCH FOR THIS ADVICE
I'VE BEEN STRUGGELING SO HARD ENTERING THE GAME SINCE THE RELEASE
Let's just hope it doesn't crash while playing
Edit: Sadly it keeps on crashing when I'm abt to play as anby
THAAANNNNKKSSSSS, THIS HELP ME SOOO MUCH ❤❤❤❤
U can play the game?? What about the crash after cutscene / first mission
@@ALKAIZOKUaaaaaa That just happened to me, how do I fix it?
@@stevenolivares2460 thats the problem 😔 this only fixed the crashing at menu but there will be crashing when first mission.. so for now all we can do is wait for hoyo to fix it. Im currently uskng mob to play so yeah
@@ALKAIZOKU But how or with what? XD
thanks, it worked!! 🥰
Omg ty so much 😭❤️❤️
It workssss thank youuu❤😊
thank youu so mucch, now i can access to the game
IT WORKS!!! THANKSSSS!!!
TYSM BROO ITS WORKINGGGGGGGG
THANK YOU SO MUCH
Keeps crashing on the loading screen 🤔.
THANK YOU SO MUCH!!!!
THANKS BRO ❤
TYSM BROOOOOOO YOU SAVE ME
OMG IT WORKS TY SO MUCH
ugh the bot comments. it doesnt work guys so dont try and hoyo still didnt fix the crashing yet
@@pyrxntt7376 can you told me which one the bot is? Gonna report it to youtube support.
For work, yes it work because i currently playing at my laptop with this. Sadly there will be random crash after several minutes.
But as i said in description, if it work for me, doesn't mean it work for everyone.
@@CissXD i know i read it it doesnt work with my computer
It still doesn't work for me, when it didn't want to load, it was fixed, but when I was already on the tutorial it already broke, I hope it will be fixed in the next updates
Omg thank you so much for helping meeee
you are the best person in this fuckin wold bro, you help me when no body has the solution for this problem, ty so much bro, like for you
still dont know what to do💀 my graphics card is fully up to date but it still crashes , cant find any solutions either
Now I can open the game but still it crushes after the cutscene end
Mine crashes right after the cutscenes
Same here 😭
When I try to register and get the verification code it gives me a reCAPTCHA I’ve never seen before and can’t solve
Doas anyone know what to do when it doasn't give you the shurtcut option in the new section?
This really works thank you jajajajaj
Tysm dude you help me ❤❤❤❤
Thanks Bro ♥️♥️♥️
thank you so much, you're a live saviour (earned my sub)
btw, what is force-d3d12 for?
To force the game to run in directx12
ok but what do I do if my computer doesn't show a "shortcut" option when I click on the "new" button lol
Thank you so much 🙏🙏🙏
Love u bro
I was going to uninstall cuz i was getting frustrated 😢
increible que funcione xD lo hice por probar y resulta que funcionó
on my pc it did the opposite, now the game crashes on startup even before the hoyoverse logo is displayed :(
I really wanted to have Ellen, but the only thing left is to wait.
GOD THANK YOU
god bless america IT WORKED
thank you so much
I'm stuck at checking file integrity, how to fix it??
THANK YOU SO MUCH 😍😍
P.S. Даже русским помог, большое спасибо!
Tried all the major fixes. I've found game boots up into the main hub world just fine but crashes when trying to enter a fight in the story, hopefully they fix this
Thank you
thanks bro❤️
Ty bro I love u
I'm not able to copy the file name my file menu is built differently what do I do then?
it just says zenless zone zero game
god you saved us
Thx bro 😎👍
I don't have zenless zero zone exe what do i do?
I think since my computer has a ram of 3.9GB and the requirements is 4GB i dont think this will work on me 😢
it helped but only partially. I was allowed to the menu and the first cutscene, but when I was given control of the first character, the game gave the same error and closed.
Check the pinned comment for the "potential fix". Basically, at login screen, low everything include fps as low as possible and filter to as low as possible.
If still happen, then sadly no fix for this issue for now.
IT worked ty a lot (I had old software too XD)
THANKSSSSSS IT WORKSSS
thank you soo much