Listener Questions: Ops Edition - REWORK podcast

In this episode of the Rework podcast, host Kimberly Rhodes chats with Eron Nicholson from 37signals' operations team. He shares insight on his role and the department's various functions. The conversation covers details on the ops team structure, system reliability, global expansion projects and more.
Key Takeaways
00:38 - Meet Eron
02:17 - The structure of the “ops” team
05:15 - On-call coverage and schedule
08:40 - Managing data center outages
13:25 - Balancing project cycles with system administration
16:56 - A sneak peek into the Amsterdam project
Links and Resources
37signals developers' blog - dev.37signals.com/
Optimizing Sire Performance via Anycasr Routing -
signalvnoise.com/posts/3937-o...
Jobs at 37signals - 37signals.com/jobs
Once. com - once.com/
Campfire - once.com/campfire
Jason Fried on Twitter/X - x.com/jasonfried
David Heinemeier Hansson on Twitter/X - x.com/dhh
Books by 37signals - 37signals.com/books
Sign up for a 30-day free trial at Basecamp.com
HEY - www.hey.com/
The REWORK podcast - 37signals.com/podcast/
Let's be social!
Twitter: x.com/37signals
Tiktok: / 37signalshq
Instagram: / 37signalshq
Newsletter: www.basecamp.com/newsletter
Rework is a production of 37signals. You can find show notes and transcripts on our website. Full video episodes are available on RUclips and X.
If you have a question for Jason or David about a better way to work and run your business, leave us a voicemail at 708-628-7850 or email, and we might answer it on a future episode.

[@cereal_learner]

Wow, Director of operations doing oncalls... You don't see this in Big Tech?