The best solution I found to fix this is get a hammer give it about 4 good hits make sure the screen is real nice and shattered and throw it in the trash and never buy metro pc or actel phones again!!! Yep your welcome
Lol.. that's my suggestion too, but try the solution provided in this video first, it my solve your problem, if it doesn't work then hammer it and never buy an alcatel phone, they're the worst. Pst, do it at your own risk.
iSmart I have an iPhone 8 which never had any problems but my wife got this phone and I tried everything to fix it. I had hard reset it then it asked for an email address from previously and she didn’t remember it tried forever to remember and she couldn’t then it started with this reboot loop and I tried your solutions and got no where.. it wasn’t nothing you did just a crappy phone I rather talk her into getting an iphone too and actual phone provider like mine AT&T
A HOT HAIR DRYER IS THE KEY, IT HAS JUST WORKED FOR ME, AND I DIDN'T HAVE TO UNSCREW ANYTHING. Because the crystal of the screen conducts the heat, and the rest of the mobile phone. It took me... TWO MINUTES of hot air!!! This is amazing!!! DO NOT HARD-RESET YOUR PHONE!!!!! Regards from Colombia, South America.
Hello, thanks for the reminder. I successfully stopped on force constantly turning on logo on my sons alcatel 1SE 6/64 G. By rebutting it with holding up volume key and fue seconds later adding press on the pover button at the same time. I solved the issue at the moment. By the way the phone is two months old in our possession and we know it is a budget one. Regards to all.
Mines one touch too. But its a collector item lol. Im tryna boot up . Power button jammed. Flickering when chargin and not charging(for a little time) I need a help since it charges. Pls help
#fwiw. I ran into this problem today. Watched the video. Walked through step 1 and 2. Neither worked. Didn't try 3. Took out battery. Left it out for about 2.5 hours. Put it back in and it now works fine.
I have a onetouch but it flickers when charging. Basically in a unusable state. 2nd. Powerbutton jammed. I just want help. I am collecting phones that i find or see
I did the exact same thing now i get E: failed to mount / cache (invalid argument) E: Can't mount /cache/recovery/log etc. etc. Did i completely wipe the rom?
Ok, I have looked at several of these tutorials and none of them address what I asked!! So frustrating...with?! I can't get it to do anything but say "secure boot failed", which means I can't get the menu everyone is showing. Doesn't anybody know how to actually fix this???
Try another step at your own risk. I should clarify that my phone is an ALCATEL IDOL 4S which has the same problem. Step #4 - I read somewhere else that FREEZING the phone for a while works. Remove from freezer (about 15 minutes). Power the phone with a charging cable and attempt to restart. I tried that with mine, but this method only worked temporarily and only worked a couple of times until the battery warmed back up (I achieved full boot). I am guessing the purpose of that was to mess up the lithium battery (which should not operate below freezing) - IOW, restarting and probably passes the battery circuit. If you can get the phone to boot before the battery warms back up, it might be a temp solution to bypass this reboot-recycle problem. Step #5 - If that doesn't work, get out the heat gun again and warn up the motherboard for at least 30 or more minutes until it is glowing red. Then get a hammer and finish it off. (JK!!!)
I have the same phone. It turns on, says "your phone has been locked due to unauthorized software download" then turns off but turns back on and keeps going and I can't stop it. How do I get back my phone back so I can delete whatever software is there? will it show me!?
Same issue. Never tried the heat gun thing as I do not find any logic. I can put it under sunlight for quite long as we have 40 deg. C plus temperatures here. In fact now I realize that it's better to buy cheap phones. Alcatel & TCL both, never supported. Say it's an obsolete phone. I have Ericsson GH688 and it still works!
I had a problem with my phone Alcatel v1 model:5007u,when listening to for about a minute then get stuck and power off.can any help to address my problem.
not working to my phone even i press up volume and power botton ang by using blower to heat da board didnt work what shal i do now keep blinking logo of alcatel
I have an idol 3 , 2 days ago I was on RUclips and my screen became blue with static. I turned it of in a safe mode. After that it, I tried to turn it on , but it was stuck in a constant loop.
Lucky you guys I can't even open the back of my phone in this vid he just easily opens the phone while im suffering getting my fingers hurt to just open the the back of the phone 2:10 thats were I'm stuck at. Do I need to warm it up or something
So far i was able to get the phone to turn off by doing the solution where you hold the volume up then power as you watch the logo. Start holding when the logo goes on then off then on again and letting go the power. I think it should end up turning off. Hopefully that helps (i didn't have to remove the screws) right now it's charging
My alcatel flash 2 sometimes goes on black screen and it shuts down. My power button is broken and I'm really having a hard time turning the phone on and on! Pls help
Hey. I have a one touch. Powerbutton doesnt even work and my screen flashed even charged or not. The phone when its not charged it flashes but stops. AAAAAA
hello friend i need your help i have an alcatel one touch fierce 7024 he turns on for a moment as well as yours at the end then he goes back to restart what i do?
I have alcatel idol 4s and have restarting problem, can you pls guide me how to fix it. I am using the samsung phone but alcatel idol i love this phone and want to repair it. pls help me out. i will pay you if you want
Phone got found by local methheads after I dropped it they gave it back missing the back part and accidentally wiped all the info and i can't even reboot or do anything as that's messed up too
Sooooo, your solution is to remove the battery? You can do that very easily. You purposely made this process seem way more difficult than it is. Notice, he could have simply lifted the battery out before he counted the freaking screws. You don't need to use knives and shit to remove the battery... You MAY need to use something to nudge the back covering open, but after that, you should have compete access to the battery and you will be able to remove it with your freaking fingers!....
@@iSmart1 I've been using Samsung for ages and have no problem at all. One of my friend bought alcatel and he's having same problem. I tried all your ways it didn't helped then i dis hard reset but after reset it need to log in with previous email id login then u can use your phone. Luckily with the help of some software i was able to bypass that stupid email login requirement step. But hell it took around a month.
Worked for me. Thank you so much!! Was able to save my grandpa’s phone with your help
The best solution I found to fix this is get a hammer give it about 4 good hits make sure the screen is real nice and shattered and throw it in the trash and never buy metro pc or actel phones again!!! Yep your welcome
Lol.. that's my suggestion too, but try the solution provided in this video first, it my solve your problem, if it doesn't work then hammer it and never buy an alcatel phone, they're the worst.
Pst, do it at your own risk.
iSmart I have an iPhone 8 which never had any problems but my wife got this phone and I tried everything to fix it. I had hard reset it then it asked for an email address from previously and she didn’t remember it tried forever to remember and she couldn’t then it started with this reboot loop and I tried your solutions and got no where.. it wasn’t nothing you did just a crappy phone I rather talk her into getting an iphone too and actual phone provider like mine AT&T
Yea that works but not everyone can afford an expensive phone or have good credit.
i hve do the same in real life , hammered it through in the trash
lol these phones are trash
What if I want to fix but don't want to erase the pictures ????..
A HOT HAIR DRYER IS THE KEY, IT HAS JUST WORKED FOR ME, AND I DIDN'T HAVE TO UNSCREW ANYTHING. Because the crystal of the screen conducts the heat, and the rest of the mobile phone. It took me... TWO MINUTES of hot air!!! This is amazing!!! DO NOT HARD-RESET YOUR PHONE!!!!! Regards from Colombia, South America.
Hello, thanks for the reminder. I successfully stopped on force constantly turning on logo on my sons alcatel 1SE 6/64 G. By rebutting it with holding up volume key and fue seconds later adding press on the pover button at the same time. I solved the issue at the moment. By the way the phone is two months old in our possession and we know it is a budget one. Regards to all.
Mines one touch too. But its a collector item lol. Im tryna boot up . Power button jammed. Flickering when chargin and not charging(for a little time)
I need a help since it charges. Pls help
#fwiw. I ran into this problem today. Watched the video. Walked through step 1 and 2. Neither worked. Didn't try 3. Took out battery. Left it out for about 2.5 hours. Put it back in and it now works fine.
I have a onetouch but it flickers when charging. Basically in a unusable state.
2nd. Powerbutton jammed.
I just want help. I am collecting phones that i find or see
I did the exact same thing now i get
E: failed to mount / cache (invalid argument)
E: Can't mount /cache/recovery/log
etc. etc.
Did i completely wipe the rom?
Update: I had to use the update tool to restore phone and install rom to get out of the stuck logo.
Ok, I have looked at several of these tutorials and none of them address what I asked!! So frustrating...with?! I can't get it to do anything but say "secure boot failed", which means I can't get the menu everyone is showing. Doesn't anybody know how to actually fix this???
I have the same damn phone!!! My water sensor on the back was red too! It NEVER touched water!
I
How do I fix this but without deleting pictures ???..
Alcatel one touch feirce 2 model 7040z is stuck on boot up screen, and will not access recovery mode. Any help?
Hi I remove and clean Mother board, but I cant open the bios menu, the phone is stuck on boot load
Any idea how to repair / reinstall the firmware. Seems it's a software issue.
Try another step at your own risk. I should clarify that my phone is an ALCATEL IDOL 4S which has the same problem.
Step #4 - I read somewhere else that FREEZING the phone for a while works. Remove from freezer (about 15 minutes). Power the phone with a charging cable and attempt to restart. I tried that with mine, but this method only worked temporarily and only worked a couple of times until the battery warmed back up (I achieved full boot). I am guessing the purpose of that was to mess up the lithium battery (which should not operate below freezing) - IOW, restarting and probably passes the battery circuit. If you can get the phone to boot before the battery warms back up, it might be a temp solution to bypass this reboot-recycle problem.
Step #5 - If that doesn't work, get out the heat gun again and warn up the motherboard for at least 30 or more minutes until it is glowing red. Then get a hammer and finish it off. (JK!!!)
HAHAHAA
I have the same phone. It turns on, says "your phone has been locked due to unauthorized software download" then turns off but turns back on and keeps going and I can't stop it. How do I get back my phone back so I can delete whatever software is there? will it show me!?
A hard reset will solve your problem but everything in your phone will be deleted.
@@iSmart1 OK I appreciate it. Really helps thank you so much.
Worked on alcatel 5024d thnx !
Same issue. Never tried the heat gun thing as I do not find any logic. I can put it under sunlight for quite long as we have 40 deg. C plus temperatures here. In fact now I realize that it's better to buy cheap phones. Alcatel & TCL both, never supported. Say it's an obsolete phone. I have Ericsson GH688 and it still works!
I had a problem with my phone Alcatel v1 model:5007u,when listening to for about a minute then get stuck and power off.can any help to address my problem.
Fantastico colega¡¡ la solucion del calentar la placa lo ha devuelto a la vida. Muchas gracias
not working to my phone even i press up volume and power botton ang by using blower to heat da board didnt work what shal i do now keep blinking logo of alcatel
When I turned on my phone it had a white screen with black stripes and didn't do what should I do it anymore does anyone know?
I have the same problem but I don't want to delete my pictures. I just want it to work long enough to save my pictures in a SD card. HELP!
Try to open the phone then disconnect the battery and reconnect it again.
@@iSmart1 I'll try that. Thank you.
@@iSmart1 well that didn't work. Looks like my pictures are gone forever
I have the same problem, did you figure it out ?
That's alot to go thru. But if you just don't have it in the budget then yes go thru the steps
thank you so much bro the 2nd solution WORKED
how to fixmy phone is alcatel 5054w and when power it says error 101 the has been flashed unauthroized software and restrat
pls help me
Hey um I have a problem with my phone and my phone is call Alcatel verso it has a white screen but how do I fix it
Thank you so much the second solution worked 🙏🙏🙏🙏
What can you use instead of a filip screwdriver?
Small flathead, had one from a glasses repair kit, and it worked
I have an idol 3 , 2 days ago I was on RUclips and my screen became blue with static. I turned it of in a safe mode. After that it, I tried to turn it on , but it was stuck in a constant loop.
Same bro it was scary
You have 3 options.
- Root phone
-Smash phone
-Never buy Alcatel phone again
I recommend the first option but the other two work just fine too 👌
That is the best thing to do. NEVER EVER BUY ALCATEL phones. NO SUPPORT FROM ALCATEL OR TCL.
Bro my alcatel x1 d7053 stuck on alcatel one touch what should i do plzzz help me
salam .je voulais savoir si tu chauffé ou tu refoidissais les composants ?? merci
Lucky you guys I can't even open the back of my phone in this vid he just easily opens the phone while im suffering getting my fingers hurt to just open the the back of the phone 2:10 thats were I'm stuck at. Do I need to warm it up or something
:-) lmao
Use a butter knife and gently go over the case. Worked fine for me :)
My phone keeps saying "The phone has been flashed with unauthorized software & is locked" I NEED HELP PLEASE!
Plz say me what is the model name for this phone
Sir help me for my phone alcatel7 issue sir logo stock
This a hard reset, yes? Then you will lose all your contact info. Correct?
Yes, it's a hard reset
So far i was able to get the phone to turn off by doing the solution where you hold the volume up then power as you watch the logo. Start holding when the logo goes on then off then on again and letting go the power. I think it should end up turning off. Hopefully that helps (i didn't have to remove the screws) right now it's charging
What can i do with my alcatel one touch it not coming on but it is charging
Leave it in charge for couple hours and try again. Also you may need to replace the battery.
Hey
Hi, I have same problem how to fix it bro it doesn't open 😢
hello , my phone is integred i cant be opened what should i do
isn't it criminal they don't put photos or files on removable card.
My alcatel flash 2 sometimes goes on black screen and it shuts down. My power button is broken and I'm really having a hard time turning the phone on and on! Pls help
Hey. I have a one touch. Powerbutton doesnt even work and my screen flashed even charged or not. The phone when its not charged it flashes but stops. AAAAAA
hello friend i need your help i have an alcatel one touch fierce 7024 he turns on for a moment as well as yours at the end then he goes back to restart what i do?
Disconnect the battery and reconnect it back then charge it for enough time before you turn it on
are you moroccan
Yes brother
@@iSmart1 as Salaamu Alakum my brother. Insha-Allah I'll visit Morocco on day. Follow me on Instagram so we can stay in touch @musadamuslim
I have alcatel idol 4s and have restarting problem, can you pls guide me how to fix it. I am using the samsung phone but alcatel idol i love this phone and want to repair it. pls help me out. i will pay you if you want
What if you can't remove the back
Then you force that bitch out. Or maybe u have a different type of phone
J'ai le même problème, j'ai suivie tous les étapes comme vous mais sa pas marché,que dois je faire ?
Peutetre tu as besoin d'une nouvelle batterie.
@@iSmart1 merci frère pour ta réponse mais le téléphone ne s'allume plus mnt ??
I have an Alcatel phone that just suddenly started doing this tonight. Having to bum money in order to get a new one
Alcatel is the worst smart phone
THANK YOU MY BRODA THE THE LAST ONE WORK FOR ME
i incounter the same problem this help ty
How can u find the small tool
Anybody?
Most glasses repair kits have a small flathead screwdriver that does the trick, got one from my local 99¢ store and it worked fine
el mio lo tire a la basura no sirvio despues del soplador de calor
Ok so I tried this but can u plz tell me how to fix the black screen on a Alcatel
How about alcatel one touch pop d5?
thank you so much!
Phone got found by local methheads after I dropped it they gave it back missing the back part and accidentally wiped all the info and i can't even reboot or do anything as that's messed up too
مادا عن الشاشة الزرقاء في نفس الهاتف
It's not coming on a lot all what should I do... I turn it off one night n it not coming on
Plug it in charge for one hour and try again
Good job bro I have Alcatel Raven phone
thank you sir u help me
Sooooo, your solution is to remove the battery? You can do that very easily. You purposely made this process seem way more difficult than it is. Notice, he could have simply lifted the battery out before he counted the freaking screws. You don't need to use knives and shit to remove the battery... You MAY need to use something to nudge the back covering open, but after that, you should have compete access to the battery and you will be able to remove it with your freaking fingers!....
Alcatel phones have a non removable battery- im pretty sure its gonna be hard if you don't do that
We're can meet you fix my tablet tell me now read this comment 🙏
No good brand anymore... Used to like huaeei but now all their phones are junk people r saying
thaaanks a lot
My phone can't accept memory card
❤
Thanks bro
Thanks bro this works
What do you expect from brands like these.... Disposable phones
Huawei small phone or basic phones r junk
Stopped
I angry
Lol
Burn it 🔥🔥🔥🤣
your step 3 is so dangerous.
Alcatel is trash. Don't buy.
Correct, never buy an alcatel
@@iSmart1 I've been using Samsung for ages and have no problem at all. One of my friend bought alcatel and he's having same problem.
I tried all your ways it didn't helped then i dis hard reset but after reset it need to log in with previous email id login then u can use your phone.
Luckily with the help of some software i was able to bypass that stupid email login requirement step.
But hell it took around a month.
This phone is junk
What if I want to keep information and photos?