T-Mobile 5G Home Internet Stress Test

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  • Опубликовано: 19 окт 2024

Комментарии • 104

  • @Roosternurse
    @Roosternurse Год назад +2

    I’m rolling at about 500-600Mb/s on my unit,,,love it,,cancelling my Spectrum after Christmas!

  • @malewire1263
    @malewire1263 Год назад +4

    I just got it, $25 a month. I get about 300 mbs down and 30 up mbs. Sometimes the speeds do go down. But I don't game, and rarely stream. It works for me, it only has 3 devices max at one time. I had 1.5 gigs via cable from astound broadband, but it was $66/month. But I don't need all that bandwidth.

  • @JasonRasmussen
    @JasonRasmussen Год назад +2

    10:27 Senior Sysadmin here. Don't use extenders. They will lag you more due to the relaying. Hardwire ethernet is best.

    • @helphq
      @helphq  Год назад +1

      We haven’t had much issue with the power line adapters so long as they are on the same circuit and not plugged into a surge protector.

  • @austinmartens7374
    @austinmartens7374 Год назад +4

    Guy at the t-mobile store talked me out of it but because of your video I want to try it.

    • @helphq
      @helphq  Год назад +1

      Your service is going to depend entirely on the tower in your area and how far away from it you are. I would recommend you see if they are still offering test drive for their home internet service that way you’re not out anything if it doesn’t work well for you.

  • @carlosortizlongo6016
    @carlosortizlongo6016 Год назад +4

    I’ve been testing it. I’m about to cancel Xfinity as it is too expensive. With T-Mobile I typically get between 400 to almost 600 mbps down and about 20 up. I don’t game so that’s pretty good for me. I pay over $100/month for Xfinity 1 gig but curiously I have never ever seen that download speed (most of the time is about 550 mbps) which is about what i get with t Mobile home internet for $30/month (coupled to the top tier magenta plan). I’m glad that Xfinity now has real competition.

    • @helphq
      @helphq  Год назад +2

      I agree xfinity is too expensive. For us the T-Mobile service has worked out great. It has its short comings but for the price difference we deal with them.

  • @ikbev
    @ikbev Год назад +1

    i am considering this. is it still good? does the fact that you are using a router add to the performance?

    • @helphq
      @helphq  Год назад

      The router just extends the Wi-Fi coverage because I’m using it in bridge mode to avoid a double NAT. If you don’t play any games then you could use the router to gain additional features not provided by T-Mobile. It’s still good for us but how well it works will vary by location.

  • @WarTheory
    @WarTheory Год назад +1

    Great video….I just ordered my unit will be here Friday so How far are you from a tower?

    • @helphq
      @helphq  Год назад

      Ballpark we are about half a mile from the tower.

  • @nguyendang3194
    @nguyendang3194 9 месяцев назад +1

    Just wanted to know is the t mobile home internet is good for gaming like with a Nintendo switch or pc gaming please let me know thanks bro

    • @helphq
      @helphq  9 месяцев назад +1

      Works fine for gaming on console. On PC if your play FPS games you’ll have high ping but it technically works

    • @nguyendang3194
      @nguyendang3194 9 месяцев назад

      Thank you so much for replying me back can't wait to get the service on the 2nd@@helphq

  • @mbf6160
    @mbf6160 Год назад +1

    My streaming has been great paired with my RUclips tv but I’m struggling to game that’s the only hang up mind you my wife has her business printers hooked up and for some reason they won’t see her devices so she had to turn off 5g so they could see them so I have some trouble shooting to do I am a pc gamer so it sucks to hear it could be unfixable issues anyways thanks for the vid you gave a lot of great insight and info 🤙🏾

    • @helphq
      @helphq  Год назад

      We have a printer on Wi-Fi and it is also on 2.4 GHz. If you manually split the bands in the gateways settings or your router if you’re using a third party router it helps resolve printing via Wi-Fi issues.

  • @thanhnguyen-ht2zv
    @thanhnguyen-ht2zv Год назад +1

    May i ask where u locate? Like wat state and wat city? Cuz I'm in las Vegas Nevada and it wasn't like that

    • @helphq
      @helphq  Год назад

      Colorado. I think T-Mobile service in general is decent in your area. It might be a congestion problem.

  • @johnboy8705
    @johnboy8705 9 месяцев назад +1

    Do you think they can run cameras ?

    • @helphq
      @helphq  9 месяцев назад

      I run 6 ring cameras and a doorbell on TMHI without any issues, but it’s going to greatly depending on how good the service is at your location.

  • @omniken66
    @omniken66 Год назад +2

    If I could get what you get I'd be golden. I'm 1/4 mile from a tower on one end and 1/2 mile on the other end. My region is saturated with Ultra Capacity 5G I get 400-500 down on any phone that I'm using however for some reason it doesn't translate when using the Gateway. I tried the Arcadian Gateway back in May and could never get a speed test higher than 34 Mbps down which is pure crap. No matter where I put the gateway in my house or what time it was....never got even close to 40 Mbps down. I have it coming again to my house 7 months later now....I want it to work and have no clue why my cellular mobile speeds on my phone don't translate when using the gateway.
    I know I'm not being throttled or anything like that..I'm just wondering if the data is prioritized or not with the SIM that goes into the gateway. I was never able to get anything higer than Good signal either

    • @helphq
      @helphq  Год назад

      The prioritization isn’t going to effect the signal that you see on the gateway or in the home internet app on your phone. Your speeds will simply be slower at peak times. They do hold mobile post paid customers higher than home internet customers so if the tower has a lot of congestion your speeds will definitely be slower.
      I’m in the process of testing all three gateways (Nokia, Arcadyan, and Sagemcom) in an attempt to determine which one is the best one overall. I’ve personally never experienced speeds that slow even on our worst day we still saw speeds around 80Mbps. This was before our tower was upgraded though. Since then I can have a house full of people using the internet and still pull 400Mbps on a speed test. If no one is home I get closer to 700Mbps on a speed test.
      The Arcadyan KVD21 is a mixed bag. I hope you get a good one that doesn’t constantly drop signal.

  • @ricosantanaa
    @ricosantanaa Год назад +2

    Just got mines the other day ,works great but during the afternoon while gaming it gets very laggy witch I was aware of before purchase since they prioritize cell users during high usage , Xfinity Had me paying over 100$ for basic internet 🤦🏾‍♂️ best decision I ever made was switching to T-Mobile & since I was already a customer I pay 40 $ a month 🙏🏽🙏🏽

    • @helphq
      @helphq  Год назад +1

      Nice! Glad you like it!!

  • @johnknight2012
    @johnknight2012 Год назад +1

    Great Review

    • @helphq
      @helphq  Год назад +1

      Thanks for taking the time to watch!

    • @johnknight2012
      @johnknight2012 Год назад +1

      @@helphq your welcome subscribed...👍

  • @TheManm333
    @TheManm333 Год назад +1

    Philo for the win!

    • @helphq
      @helphq  Год назад

      Doesn’t everyone use Philo?? 😆

  • @wwbodywork5582
    @wwbodywork5582 Год назад

    Is your sons computer hooked up with an ethernet cable? Its weird how the consoles dont lag but his pc does.

    • @helphq
      @helphq  Год назад

      Yeah the PC is on Ethernet. We tried some Ethernet power line adapters which did help get the ping down. Then we tried running a long Ethernet cord. In the end for PC gaming that requires a low ping it’s not great for.

    • @wwbodywork5582
      @wwbodywork5582 Год назад +1

      @@helphq Have you tried just using a wifi connection at all? Just curious because I game on my pc now with spectrum and use wifi only and don’t have any issues with ping. Switching from spectrum to this system tomorrow and plan on using wifi hoping I dont have the same issue as your sons pc.

    • @helphq
      @helphq  Год назад

      Yeah we tried Wi-Fi before switching over to Ethernet. PC gaming wasn’t good in either case and consoles worked fine either way.

  • @scooby-doo-5629
    @scooby-doo-5629 Год назад +2

    So it will just be me and my mom useing the internet do you think it would be fine

    • @helphq
      @helphq  Год назад +1

      Service varies by area. It’s great for us and we have a lot of people so I would think you should be fine with just two people.

    • @scooby-doo-5629
      @scooby-doo-5629 Год назад

      @@helphq is it easy to install?

    • @helphq
      @helphq  Год назад

      Are you asking if T-Mobile home internet is easy to install?
      If so: yes you plug the device in and follow the instructions in the T-Mobile home internet app on your cell phone or tablet.

    • @scooby-doo-5629
      @scooby-doo-5629 Год назад

      @@helphq and will the internet service be up when everything is done like the set up

    • @helphq
      @helphq  Год назад +1

      If you signed up for the service through T-Mobile and they provided you with the gateway then yes. If you purchased a used gateway from someone else then you need to go to T-Mobile to sign up for service and get a SIM card. They give you the gateway for free so I wouldn’t recommend buying a used one.

  • @CallardAndBowser
    @CallardAndBowser Год назад +8

    And if you get Tmobile home internet during the month of December, you'll only pay $25 a month for life on it !!!

  • @scooby-doo-5629
    @scooby-doo-5629 Год назад +1

    Is there ethernet for PC?

    • @helphq
      @helphq  Год назад +1

      Yes there are Ethernet ports to connect the gateway to the computer or other device. The eero 6 Pro that I use also has Ethernet ports that can be used for the same purpose.

  • @austinmartens7374
    @austinmartens7374 Год назад +2

    Will you do a short game download on the ps5 like one of the free ps plus games and just video tape it please

    • @helphq
      @helphq  Год назад

      I average 250Mbps download speed via Wi-Fi on the PS5. Ethernet is nearly double that. Again this is going to vary based on your tower, how far away from it you are, how far away from the gateway you are if using Wi-Fi on the PS5.
      The speed also fluctuates. So as an example because I use my Xbox series X more. Sometimes I can download games or updates at 200Mbps and sometimes it’s nearly 800Mbps. There have even been a few times it dipped down to 100Mbps. All that to say if I were to take a video of my download speed right now it may not be the same in an hour and it surely isn’t going to be the same for you unless you live in the same area on the same tower.
      I’d ask T-Mobile how long you can test it for free before they charge you. The gateway should be free so if you set it up you’ll know within a day or so if it will work for you. I say a day because your gateway will likely go through some firmware upgrades initially so the service might not be very good or stable initially.
      Hope this helps.

    • @austinmartens7374
      @austinmartens7374 Год назад +1

      @HelpHQ thank you and the tower In our area is right by us

    • @PatchezX23
      @PatchezX23 Год назад

      @@helphq did your xbox let u connect to the 5ghz network? I have the TMHI and mine has 5bars with excellent Sig, and I'm on xbox one s, when I go to set up wifi connection I can only connect to the 2.4ghz network with a strict Nat type. When I try to get into a match in cod it gets to like 111ping, and is really laggy. I dont know what to do.. My phone however shows the 2.4ghz network and the 5ghz network, so I'm really stumped.. Any advice? I'll just prolly have to call tmobile or return this..
      I don't play fortnite but tried that 2 just to see if it was just cod but nope couldn't get into a match on that either except 1 and it too was laggy and stalled me out. For 5bars and excellent Sig that's whack! Sorry for the ramble, I'm just upset...

    • @PatchezX23
      @PatchezX23 Год назад

      @@helphq is their a certain setting in the xbox that I gotta enable or something?

    • @helphq
      @helphq  Год назад +1

      The T-Mobile gateway typically combines the SSID so you only have one listing and then the gateway determines whether or not to put your Xbox on 2.4 or 5Ghz. You could try to see if you go into the gateway settings in the app and delete the 2.4 GHz one if your Xbox can then see the 5Ghz SSID and test if that gives you better results. Alternatively I’d try to run an Ethernet cord and see how that does. The Ethernet might also make your NAT moderate over strict. Which is better obviously. Last thing to try is using a third party router connected to the gateway.
      Hope that helps!

  • @scooby-doo-5629
    @scooby-doo-5629 Год назад

    Is this good for hard core gaming for like four ish people for pc gaming

    • @helphq
      @helphq  Год назад

      Nope. PC Gaming is laggy.

    • @scooby-doo-5629
      @scooby-doo-5629 Год назад

      @@helphq but would it be play able

    • @scooby-doo-5629
      @scooby-doo-5629 Год назад

      @@helphqbut it does have ethernet port for the cable

    • @helphq
      @helphq  Год назад

      You should just see if T-Mobile is offering test drive for the service in your area to see if it will work for your specific needs. This way you’re not out anything if it ends up not working out for you.

    • @My_Patio
      @My_Patio Год назад

      @@helphq what I'm trying, hope it works. I'm a hardcore gamer. will update what it's like and I plan to stress the he// out of it

  • @tyellowdragon
    @tyellowdragon Год назад +1

    The downloads are never the issue, it's the inconsistent and crappy upload speeds.

    • @tyellowdragon
      @tyellowdragon Год назад +1

      Originally I was getting 50-100up then they refarmed the local spectrum or changed provisioning on the gateways and it dropped to 4-10upload on avg since then it's 10-15 maybe 20 on occasion but that's barely usable for heavy users ....like content creators etc

    • @helphq
      @helphq  Год назад

      Yeah on average I get 30 Mbps up sometimes a little better.

  • @aiming2shoot
    @aiming2shoot Год назад +1

    How do u connect philo to your tv

    • @helphq
      @helphq  Год назад +1

      I just downloaded the Philo app from the channel store on Roku or App Store on our Apple TV. From there I just logged into my account. If you have a chrome cast I believe you can use the app on your phone and cast it to your tv.

  • @Arthur-kz8jc
    @Arthur-kz8jc Год назад +2

    I've had this T-Mobile 5G Home Internet for almost 10 months now. This is the ONLY T-Mobile service I have. I don't know how some are getting over 400 mbps. Maybe its because they are on the Magenta plan as its my understanding the Home Internet users are low priority. My max is close to and sometimes over 300 mbps but I need to be up at 3am or download before noon to get those speeds. I would have liked to see this stress test video include a 20+ gb game download or update since whenever I have a Fortnite update or download a game which maxes the connection, it will stall everything else and buffer all tv's.
    I'm a power user and have 5 PC's connected to the internet 24/7 and they lose connection for a few seconds VERY OFTEN! I'm talking EVERYTHING gets disconnected and some devices that were streaming movies/tv recover nicely, while my PC's don't and I have to go reset what they were doing. On bad days, this happens 2-3 times a day, on good days, every couple of days. I'd say, on average, I have 15 devices connected at any one time (PC's, laptops, TV's, Security Cams, Tablets, etc). Maybe they are purposely resetting the internet on me because they think there is an error that they see so many devices are on their network. Who knows. Can't call and ask T-Mobile as the reps like say there is tower work in the area. In the end, I find myself spending more time babysitting my internet connection than anything else!
    One final note or complaint of mine is that while I can get decent speeds for the money after midnight or early morning, during prime time hours, the service is a horrible 50-70 mbps vs the 200 mbps average most other times. I do have 4 bars constantly on my gateway with a tower 5 blocks away. In short, loss of internet on everything very often, and spotty speeds depending on when I use the internet are the 2 things I hate the most. This is my 2nd Arcadian Gateway. Both drop internet and the service is what it is.... NOT FOR POWER USERS!
    P.S. A "3rd thing" I hate the most is what your PC gaming son complains about... HIGH PING! On cable, its a very competitive 15-30 ms ping but on this 5g, its 50-150 and at one point during prime time hours, I saw it jump to 1000 ms and NEVER RECOVERED! I had to close the game and restart it! I'm no pro so I don't mind it much, but there are instances where you can "feel" other players are faster and you're dead before you knew what hit ya!

    • @helphq
      @helphq  Год назад +1

      Hi Arthur! The service is most definitely different for everyone in terms of speeds. In my video I was able to pull that speed test with all of those items still running. We typically see around 650 to 700Mbps Download speeds to the gateway. From there it’s just a matter of how many people are using the internet to determine what each device is able to pull over Wi-Fi. We also suffered with repeated disconnects. I found the issue to be the Arcadyan KVD21. I’m in the process of testing all 3 of the gateways T-Mobile offers for an upcoming video and I can say that for whatever reason the Arcadyan has been the culprit to many of my issues with the service. As for the ping there isn’t much you can do about that. Since we’re using a cellphone tower to gain access to the internet there will always be higher latency in comparison to cable or dsl service.

  • @TsIsCles
    @TsIsCles Год назад +1

    My son complains about his Xbox s series on a montier lagging guess I have to keep xfinty just for that reason

    • @helphq
      @helphq  Год назад +1

      Unfortunately everyone has a different experience

  • @unknownwolf8555
    @unknownwolf8555 Год назад +1

    Me and my grandparents we use a lot of data quickly 300gb eats up quickly

    • @helphq
      @helphq  Год назад

      T-Mobile I believe has a lite plan that has data caps or you can get the normal service which is unlimited data.

    • @unknownwolf8555
      @unknownwolf8555 Год назад

      @@helphq I rather get one no data caps cause my Xbox up alot of data my current provider US cellular home internet I pay $80 a month 300gb

  • @Josh_H
    @Josh_H Год назад +1

    I'm not getting over 90 mbps with mine. I'M about to send it back

    • @helphq
      @helphq  Год назад

      You could try adding an external antenna. A waveform 4x4 or similar antenna would most likely boost that for you.

  • @litodat233
    @litodat233 Год назад +2

    I literally regret getting this man u literally can't game online with it not with any rockstar games anyway everytime I try to play GTA online it says can't connect to servers they need to be able to fix that upnp shit man really regret cutting my cable off now

    • @helphq
      @helphq  Год назад

      I’ve noticed it’s a mixed bag. Some people have lots of issues while others have none. We had the cant connect to server issue a few times. Sometimes the game would even load and then as soon as it starts it would disconnect. I found switching everything over to Ethernet instead of Wi-Fi helped resolve that. Not completely but it made Ubisoft games that were otherwise unplayable.. now playable.

  • @mykv4792
    @mykv4792 Год назад +1

    Pc just needs to be hardwired

  • @atom10001
    @atom10001 Год назад +1

    Tell ur son to turn down his MTU size on his PC

  • @paulstough2995
    @paulstough2995 Год назад

    I guarantee this system would not work in the Foothills of Yuma, AZ despite have a signal strength of -60 dbm!

    • @helphq
      @helphq  Год назад

      Hi Paul! If T-Mobile is still offering the service under their test drive program then it’s worth a shot. You’d be out nothing and then we’d know if it works or not. I’m interested in the results.

  • @darkxsacrificex
    @darkxsacrificex Год назад +1

    I canceled Comcast
    Got t mobile but runs great only box I got reboots all time kick off line 10-20 times a day switch box I wouldn't box to hot called t mobile support lady told stuff that work and she also told engineers aware problem no update fix
    If my box reboot so much h I would stay thought putting phone t mobile
    I'll say this when my box isn't rebooted internet works great I'll watch movie or gaming everything kick off line look my box powering up just tired of it

    • @helphq
      @helphq  Год назад

      I’ve had similar issues. I got a different gateway and it resolved that. I’d try to get a different model from the one you have now.

  • @VuNguyen-yt8ck
    @VuNguyen-yt8ck Год назад

    How far is your house to the tower?

    • @helphq
      @helphq  Год назад

      Ballpark about a mile or so.

  • @kalebinman1549
    @kalebinman1549 Год назад +1

    7:07 as you can see you just lagged

    • @helphq
      @helphq  Год назад +1

      I don’t see any lag at 7:07. I was trying film with one hand and use the controller with the other. Everything was fluid.

    • @kalebinman1549
      @kalebinman1549 Год назад

      @@helphq look at it again its very noticable to me

    • @JasonRasmussen
      @JasonRasmussen Год назад

      That's not a lag.

    • @kalebinman1549
      @kalebinman1549 Год назад

      @@JasonRasmussenthen what is it clearly looks like lag

  • @angrut
    @angrut Год назад +1

    What about a PS5 lol

    • @helphq
      @helphq  Год назад +1

      I only have one ps5 which is why I didn’t use it in the video. The ps5 actually connects to games faster than the Xbox. It works fine without any issues even if someone is playing Xbox.

    • @angrut
      @angrut Год назад +1

      @@helphq you should do a stress test on the amount of data you can consume .. if there’s any throttling whatsoever

  • @343jwright5
    @343jwright5 Год назад +3

    I’ve had it for 4 days now. And it’s spotty at best. Horrible lag, speeds can be 25 or 300 down, multiple signal drops, can’t even run a MacAir and an Amazon Fire at the same time. I got it mainly for streaming cable as I will NEVER pay Xfinity another penny! The Roku and cat8 ethernet wires get here tomorrow. As long as the streaming cable runs smooth……I’ll keep it. If not, taking it back as I’m still in the 14 day trial. Worst case scenario is just use my iPhone with the max get more plan. I despise technology that doesn’t work consistently. 🤬

    • @helphq
      @helphq  Год назад +1

      I had similar issues with the Arcadyan KVD-21 Gateway. Constant network drops. People have also reported the Sagemcom to be similar in that regard. I switched to the Nokia 5G21 and haven’t had any issues. Hope it works out for you. It’s a big money saver if so. Thanks for watching!

  • @youngeagle1793
    @youngeagle1793 Год назад +1

    Im a t-mobile customer. But what scares me to the core is the fact of how people can stand the mm wave or radiation. We moved out of the city cause of the headaches and Zombie mood. Hehe i felt so tired and stressed out. Now we are away from the city. We go ones a month to pueblo because of our energy was drained i check the strength on my cel. And its so ridiculous high. No wonder. Here we don’t use the wifi only when we go to town for the sec. cams. Other than that t-mobile is the best. But only when we need it. We rather spend time outdoors/grounding. And enjoyed nature with mountains views. 🤙🏾

    • @jordanab100
      @jordanab100 Год назад +1

      LMAO you think the cell towers were causing your bad mood. Couldn't be just because you prefer not living in the city😅

    • @youngeagle1793
      @youngeagle1793 Год назад

      @@jordanab100 yes!! 🤣

    • @JasonRasmussen
      @JasonRasmussen Год назад

      Non ionization radiation. Harmless.