The laser trace does hit when mounted there. I have not found a location that it can magnet to that doesn't get hit by the carriage moving.... needs longer cord to adhere elsewhere. I have owned this for over a year now and cannot use it at all.
Given the position that you have it in the video is this supposed to be removed after your trace? Looks like it will hit when and if the machine switch to a needle on the other end.
The laser is pointing at the center of the needle plate which happens to be under needle one in the video. When you change needles, the laser will continue to point at the center of the needle plate all the way to needle 15. When doing the trace, needle one is always used. That is the reason it is pointing at needle one in this case.
I called tech support and they said that on their newer 1501, the option to leave the laser on is not compatible. Upsetting because I would have liked to have on always too.
@@threadtatts2959 Very upsetting as the video shows it on all the time now I have to keep hitting the trace button 3-4 times until I get the laser lined up with the needle.
It should be included with the machine why sell it separately??
Exactly. I just had to purchase one after receiving my machine a week ago and figuring out it came separately.
@@kellydaigle5304 thanks. I mean the machine is already expensive as si and many other companies already have that feature included.
Yes, it’s ridiculous this isn’t built in. This brand is very, very far from top-of-the-line though, so not too surprising.
The laser trace does hit when mounted there. I have not found a location that it can magnet to that doesn't get hit by the carriage moving.... needs longer cord to adhere elsewhere. I have owned this for over a year now and cannot use it at all.
Hi! Have you tried reaching out to our team? Send us an email so we can help! > service@ricoma.com
I was about to say that, good thing i purchased a $30 laser only lol
Given the position that you have it in the video is this supposed to be removed after your trace? Looks like it will hit when and if the machine switch to a needle on the other end.
Hi Jeffrey, thank you for letting us know!
How do you point it at the needles that aren’t close to the laser like 8-15
The laser is pointing at the center of the needle plate which happens to be under needle one in the video. When you change needles, the laser will continue to point at the center of the needle plate all the way to needle 15. When doing the trace, needle one is always used. That is the reason it is pointing at needle one in this case.
Does this work on the EM-1010?
Hi.. I am from Lombok Island Indonesia.. Do you have a video how to set the needle bar stop position?
hi there, you can send an email to service@ricoma.com they they can provide you with an answer!
My laser shows it is lined up with the center of my design but when I embroider it is not true to what it shows on the screen. How do you fix this?
Hi there! Please submit a request to our team so they can help > ricoma.com/US/support
I’m trying to find info on the camera. Do you have a video on that?
Hi KC! We will be sure to make a video regarding the laser soon!
How can I have the laser ON all the time? Not just on tracing. Thank you
I called tech support and they said that on their newer 1501, the option to leave the laser on is not compatible. Upsetting because I would have liked to have on always too.
@@threadtatts2959 Very upsetting as the video shows it on all the time now I have to keep hitting the trace button 3-4 times until I get the laser lined up with the needle.
It is wery anoying to me too! Dear Ricoma: can you do something about it or not?
You must upgrade software.
@@Neno1965 is there any video on how to upgrade the software so the laser will be on all the time?
I have the 1500 TC and I can’t find the wire to connect the laser.
HI Cherrie, please send an email to our service team at Service@ricoma.com.
is this compatible with MT-1502 ?
yes! learn more here -> shop.ricoma.com/collections/embroidery-machine-accessories/products/laser-device
My ricoma swd 8s hoop setting disturbed on machine how reset to standard hoop setting
Please get in contact with our tech support here if you need help : www.ricoma.us/tech-support
So how do you set it up if it’s on the other side of it in the back
Hi, we recommend contacting the service team so they can give you some tips/tricks to accomplish this --->service@ricoma.com
I have tc -8s I don’t know how to turn the laser on
Hello! Take a look at this tutorial > ruclips.net/video/eYe7Kd-8gR4/видео.htmlsi=dHrsWqPmMQp1VuUy
where can i buy the laser?
Hi there! Please fill out the form on this page and a sales rep will reach out to you: www.ricoma.us/contactus
Does this laser work on the em1010
Unfortunately, no, this laser is not compatible with the EM-1010
@@ricomatv is there a laser for the em1010?
why does it cost $150
Please do a video on using the camera.
We appreciate your suggestion, Veronica!
The laser I mean
HI, sorry no the laser device is not compatible with the EM-1010.
Where do I purchase the laser
Hi Edgar! The laser device is available here > shop.ricoma.com/products/laser-device