THANK YOU!! With the first video I was able to scan the document but I was getting an error message. As the video was 5 years old, I didn't think you would respond to a comment, so I looked through the comments to see if someone else was having a problem and I found the second video - which fixed the problem!!! Thanks again, but it still makes me mad why canon doesn't supply this info in the manual😀
Your the man ! Really happy with both videos i got it working finally after three years owning this printer and having contact with Canon customer service
Genius! This video along with the first one you posted worked like a charm. I spent a good portion of my day trying to figure out how to get this feature working, started to pull my hair out and was even on the verge of thinking of returning the printer. But your videos did the trick! Thank you!
Jesus F******* Christ. This feature stopped working for me back in like 2016. I had reached out to Canon and they couldn't figure it out, so I just defaulted to scanning to a USB. Just recently I decided to poke around again on forums to see if this shit finally got fixed, when I stumbled onto your videos. You helped me finally get this shit working again and I am loving having this convenience back in my life. Thank you!
Thank you thank you thank you for both these videos! This just helped me fix both of my canon imageclass printers that I haven't been able to use this feature for. Both videos were super easy to follow and worked like a charm.
You are the best ever! I was sooooooooo frustrated thank you so much. Canon should hire you their manuals are clear as mud! thank you so so so much again!
Thank you for these 2 videos. This printer definitely does not hold your hand thru such things. I followed along step by step and everything Gmail is working!
I was trying this last nite and I kept getting error messages. I decided to readdress it this morning. Turned off 2-step verification. Deleted device password. Then redid all your steps and boooooom! It worked!!! Thank you for a great video!!!!
Well a couple of weeks and today went to use the scan to email feature and saw the LCD tell me the IP address has changed. Of course the scan to email feature did not work. I tried several times with and without two step verification.. Now I can’t get to use this feature. Any ideas? Can you make any suggestions?
Great video - big help. Thanks so much. I did find that I had to force a printer reboot in order for the updated app/device password to actually reflect on the printer. Once that was done, shazam - worked like a charm. Again, excellent work and thanks for the outstanding video!
Thank you so much. The initial email made no sense absent this follow on one. Despite following the initial instructions, the function never worked properly. Cheers!
Hey thanks for making these videos. You make it seem so easy lol. When you scan to gmail....do you use the controls from the scanner/printer display? or do you use MF Scan Utility?
Thanks for your awesome video. Saved me a ton of time! Thanks also for the follow up video in your description about how to bypass the Gmail security settings. Quick question: Is it possible to have more than one email address to scan to? I went through the steps in your video and successfully set up my gmail address, but I'd like to add a second gmail address, is that possible?
Thank you so much for this video. I have been trying for days to get this function setup. I watched your first video which was very helpful but I was stuck on this part.
Well, Kind of. When it sends the scan, it uses your e-mail but the destination e-mail can be anyone you want it to be. Maybe I should make a video of that.....HMM. Thank for the idea.
Hello, I’m still getting an error from my printer when i scan to email. The printer prints a report that just says error. Any thoughts on my next step?
I am still having trouble with this. I nothing is working. I get a printout after i try to scan with error on it. i have taken every video step by step and it wont work. any help would be appreciated.
I was using the less secure settings and today I received the following from Google. It looks as though your video will solve my issue as I moved to Two Factor Authentication. See Google comments: To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. learn more to send emails using your Google Account has less secure access to your Gmail. This might be an older device, like a printer or scanner. To continue using your Google Account with this app or device:
I'm still getting an error. Watched both videos. I changed smtp port and enabled less secure apps (using an account without 2-step auth. so I did not have to use the password method here). I'm still getting error #802 in the Canon remote ui. Then, I tried using a 2-factor account and did all of that with password that was generated and still no go. :-(
I hate that you are still having issues. know that is very frustrating. I will do some research and see If I can figure it out. If I do, I will report back here.
This is what I came up with. There must be something wrong with the smtp setting. I'm sorry, this is the best I can do without looking at it in person. Hope it helps. #802 Cause 1 The SMTP server name specified in Communication Settings is incorrect. Remedy Check the SMTP server name set in Communication Settings. (See "Common Communication Settings for E-Mail/I-Fax.") Cause 2 The DNS server address specified in the DNS settings is incorrect. Remedy Check the DNS server address specified in the DNS settings. Cause 3 Connection to the DNS server failed. Remedy Check that the DNS server is functioning normally. Cause 4 The settings for the FTP server specified as the destination are incorrect. Remedy Check the FTP server specified as the destination. (See "FTP Server Settings.") Cause 5 Connection to the FTP server failed. Remedy Check that the FTP server is functioning normally.
You are a SAINT for making both videos! Thank you so much for taking the time to explain this and show it clearly in English! :)
Trust me, I’m no saint but i am glad the videos helped you.
Thanks for doing the follow up video. It saved me a ton of time and my new printer is all set in less than 2 mins.
Thank you for the both videos. Got me through what canon forgot to mention to us how to setup.
Yes sir.
Thank you so much. You saved me hours of frustration! Big thank you hug being sent your way from Vancouver, Canada.
THANK YOU!! With the first video I was able to scan the document but I was getting an error message. As the video was 5 years old, I didn't think you would respond to a comment, so I looked through the comments to see if someone else was having a problem and I found the second video - which fixed the problem!!! Thanks again, but it still makes me mad why canon doesn't supply this info in the manual😀
Your the man ! Really happy with both videos i got it working finally after three years owning this printer and having contact with Canon customer service
Genius!
This video along with the first one you posted worked like a charm. I spent a good portion of my day trying to figure out how to get this feature working, started to pull my hair out and was even on the verge of thinking of returning the printer. But your videos did the trick! Thank you!
Its a really good printer. I'm glad I could help and you didn't have to return it.
Jesus F******* Christ. This feature stopped working for me back in like 2016. I had reached out to Canon and they couldn't figure it out, so I just defaulted to scanning to a USB. Just recently I decided to poke around again on forums to see if this shit finally got fixed, when I stumbled onto your videos. You helped me finally get this shit working again and I am loving having this convenience back in my life. Thank you!
Thats awesome! I'm glad you got it working.
Thank you thank you thank you for both these videos! This just helped me fix both of my canon imageclass printers that I haven't been able to use this feature for. Both videos were super easy to follow and worked like a charm.
I really appreciate the feedback. Glad it worked for you.
Thank you very much. I was at wits end until I viewed both videos. It is now working like a charm
Awesome. I love hearing the success stories
You are the best ever! I was sooooooooo frustrated thank you so much. Canon should hire you their manuals are clear as mud! thank you so so so much again!
Hey Brother thank you so much this was the perfect solution for our home office woe’s thanks a million Bless you!!!
I have been trying to set up my Printer almost the whole day, finally I got it thanks to you,
Thank you.
The manufacturers sure don’t make it easy. I’m glad you got it.
Thank you for these 2 videos. This printer definitely does not hold your hand thru such things. I followed along step by step and everything Gmail is working!
That’s awesome. I’m glad it worked.
I was trying this last nite and I kept getting error messages. I decided to readdress it this morning. Turned off 2-step verification. Deleted device password. Then redid all your steps and boooooom! It worked!!! Thank you for a great video!!!!
Great! I have a follow-up video that shows how to set up 2 factor authentication. It is linked in the description. Glad I could help.
Well a couple of weeks and today went to use the scan to email feature and saw the LCD tell me the IP address has changed. Of course the scan to email feature did not work. I tried several times with and without two step verification.. Now I can’t get to use this feature. Any ideas? Can you make any suggestions?
Thanks for these videos!! I finally got scan to email working for multiple email accounts. yay!!
Thats great!
Worked like a charm! Thank you for making the follow up video!
Its definitely a complicated process without any instructions. I'm glad the videos helped.
This was driving me crazy!!! thank you so much for this 2 part of the video ❤️
You are very welcome. I'm glad it helped.
You are amazing! Thank you for helping and making this update video about gmail connection.
THANK YOU! This video and the preceding video both are such lifesavers. Incredibly helpful..
Great video - big help. Thanks so much. I did find that I had to force a printer reboot in order for the updated app/device password to actually reflect on the printer. Once that was done, shazam - worked like a charm. Again, excellent work and thanks for the outstanding video!
Thank you for the tip and feedback. Glad I could help.
Thank you so much. The initial email made no sense absent this follow on one. Despite following the initial instructions, the function never worked properly. Cheers!
Hey thanks for making these videos. You make it seem so easy lol. When you scan to gmail....do you use the controls from the scanner/printer display? or do you use MF Scan Utility?
T H A N K S ! ! ! Mine finally works after following your instructions!
Great!
Thanks for your awesome video. Saved me a ton of time! Thanks also for the follow up video in your description about how to bypass the Gmail security settings.
Quick question: Is it possible to have more than one email address to scan to? I went through the steps in your video and successfully set up my gmail address, but I'd like to add a second gmail address, is that possible?
Absolutely!! Have a Merry Christmas. Good riddance 2020!
Thank you so much for this video. I have been trying for days to get this function setup. I watched your first video which was very helpful but I was stuck on this part.
I’m so glad I was able to help. Be kind. Help a stranger. You will be blessed in return.
I dedicate the Hero song to you lol you have saved me (twice) from having a mental breakdown.
Thank you, this last step did the trick!
Thats great! Glad I was able to help. Hope you have a happy and healthy holiday season.
Exactly what I needed, thanks so much!
You are very welcome. Glad it helped.
Thank you, both your videos have helped tremendously
Thats great!
Thanks for making it work on scanner.
Does SMTP still work with google as of 2022?
You made my day, thanks a lot for your help! Kind greetings from belgium
Wow. Belgium. Well, hello from Texas, USA. Thank you for the comments.
Great video, worked perfectly! Thanks.
Awesome!
This is awesome. Thanks!!!
Thank you for this!!
You are very welcome
Thank you! Will I be able to scan to someone else's email as well?
Well, Kind of. When it sends the scan, it uses your e-mail but the destination e-mail can be anyone you want it to be. Maybe I should make a video of that.....HMM. Thank for the idea.
@@ufixit YES! That was my next question, if we can we send to another email other than our own? Your first two videos were LIFESAVERS!!!!
Does it have to be your gmail account? Can it be other emails? My husbands possibly? Non gmail?
Thx. Mine would only work doing 2 factor and app password.
That is a more secure way to do it anyway. Glad you got it working.
Thank you!!
Absolutely!
Thank you so much for documenting this.
Absolutely. Glad you found it helpful.
THANK YOU
Thank you so much!
Thank you dude!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Could you help with error code 802?
U daa maaannnn! Canonnn mannn! Canonnballl!!!
Thank you for the feedback!
Hello, I’m still getting an error from my printer when i scan to email. The printer prints a report that just says error. Any thoughts on my next step?
I hate to hear that. Did you watch the follow-up video on how to change your google security settings? It is linked in the description of this video.
No go. My email never comes up as an option under the scan to drop down menu. Help, please.
Dang. I sure wish I could help but without seeing your configuration, it’s impossible to say.
great video
I am still having trouble with this. I nothing is working. I get a printout after i try to scan with error on it. i have taken every video step by step and it wont work. any help would be appreciated.
Correction Worked like a charm!!!!! a simple restart was required!!!!!!! You are amazing at these videos thanks you!!!!
Did you watch the follow-up video that is linked in the description? You probably need to adjust your gmail security settings.
Thank you so much
Absolutely!!
I was using the less secure settings and today I received the following from Google. It looks as though your video will solve my issue as I moved to Two Factor Authentication.
See Google comments:
To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. learn more
to send emails using your Google Account has less secure access to your Gmail. This might be an older device, like a printer or scanner. To continue using your Google Account with this app or device:
I'm still getting an error. Watched both videos. I changed smtp port and enabled less secure apps (using an account without 2-step auth. so I did not have to use the password method here). I'm still getting error #802 in the Canon remote ui.
Then, I tried using a 2-factor account and did all of that with password that was generated and still no go. :-(
Me too. I did the same thing and the same code appears to me. Plz, if u figure it out, let me know. Thanks in advance
I hate that you are still having issues. know that is very frustrating. I will do some research and see If I can figure it out. If I do, I will report back here.
This is what I came up with. There must be something wrong with the smtp setting. I'm sorry, this is the best I can do without looking at it in person. Hope it helps.
#802
Cause 1
The SMTP server name specified in Communication Settings is incorrect.
Remedy
Check the SMTP server name set in Communication Settings. (See "Common Communication Settings for E-Mail/I-Fax.")
Cause 2
The DNS server address specified in the DNS settings is incorrect.
Remedy
Check the DNS server address specified in the DNS settings.
Cause 3
Connection to the DNS server failed.
Remedy
Check that the DNS server is functioning normally.
Cause 4
The settings for the FTP server specified as the destination are incorrect.
Remedy
Check the FTP server specified as the destination. (See "FTP Server Settings.")
Cause 5
Connection to the FTP server failed.
Remedy
Check that the FTP server is functioning normally.
awesome that worked. thanks
Glad I could help.
I watched both videos and keep getting an error with just my e-mail on it.
Hmm. I’m sorry but it’s nearly impossible to troubleshoot remotely. I hope you are able to get it figured out.
I for the life of me cant get it to work :(
It can be very frustrating. I hope you get it.
😆 P R O M O S M
all of a sudden I am getting scan error 802 and the scan to email from gmail is not working (it last worked on 12-12-23) any thoughts?
Thank you!
Thank You!!!!