Left Stranded In Our Electric Car! Here's How We Survived
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- Опубликовано: 8 май 2024
- Kyle and Andreas are in Sterling Colorado, the middle of nowhere, stranded in our Audi e-tron because the ChargePoint charger has an interoperability bug with our car! Thankfully this issue has been fixed after we posted about it on X but why did it even happen in the first place? Here's what to do if you're stuck at a charger... there's always a way out
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#ev #charging #etron 
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Out of Spec Dave would just go to the nearest ice machine plug in to 110 and take a nap 💤
*ice cream machine.... fixed that for ya!! ha!
I love when a charge site has J1772 as a backup: even if it would take my car 8 hours to fully charge.
yes! and usually just ~1 hour of charging will likely get you home or to the next fast charger. MUCH better than dealing with towing.
@@tomwojcik7896 My 2011 Leaf has a very slow L2 charger. But it is still enough to top up an 80% charge to 100% within 2 hours (because the battery is so small).
We were a little stranded during recent range testing because a "linchpin" L3 charger was in use on the way back. Estimated I needed 1 hour of L2 charging to comfortably get home. When L3 charger became available after 15 minutes: we spent 3.5 minutes charging at over 40kW to get to 30% SOC.
You really don’t mean that do you? Seriously?
@@JensSchraeder
What's wrong with appreciating when there is a backup in place?
ref: "If you FAIL to plan you are PLANNING to fail..." (best Philly Ben Franklin/Kite/Electricity voice)
"full efficiency mode" closing the sunroof to keep from making the car hot yet Kyle is still in a sweatshirt
It's a structural sweatshirt.
It hides the fat
he is not kyle without the sweatshirt
Could have folded the mirrors too but I know that's risky and maybe illegal
For the record I hate this title but it’s not incorrect 🤣
Kyle I watch many of your videos and am grateful for your in depth coverage of electric vehicles…I live in the middle of absolutely nowhere! Was so excited to see you were in Sterling where I live. I own a model 3 and a model Y. I would have let you charge at my house!
Kyle, you’re one of the best about this topic. Your views are honest and verifiable. Keep it up.
You "survived" with your Platinum Amex. 🤷🏻♂🤷🏻♂🤦🏻♂🤦🏻♂😂😂
They looked like Prima Donna's refusing to spend time at a potentially free Level 2 charger drive and instead want to get bailed out if they get stuck.
Look at the negative comments from people not remembering the Level 2 charger available.
@@joshalexander319that is what I was thinking. Im sure someone would know a local with a Tesla.
Exact same thing happened to my 2019 Etron at a Chargepoint station. Used that same charger on the way to an event that morning. On my way back it wouldn't charge that evening. Limped the car 20 miles away and spent the night on a hotel's level 2. Car was back to normal the next day. Not blaming the car, blaming Chargepoint.
Last time we experienced this, neither DCFC nor L2 would work. Disconnecting 12V battery for 30 seconds fixed the car issue (Leaf).
I never thought of disconnecting the the battery when I encounter a fault at a charging station with my Leaf.
I have done so when my brakes failed and I had an ikey problem. Worked both times. Had an employee at a Nissan dealer say it reboots the onboard computer when the battery is disconnected and reconnected. 30 seconds may be good, but I wait 15 minutes to be sure all current is discharged.
On so many videos you guys show why it makes sense to arrive to the charger at the lowest percent possible. I still never do it, and this video is the exact reason why! You can never be sure about what to expect from charge stations!
Unless you have a Tesla. I don’t understand why anyone wanting to drive ev would buy anything else. For me it’s Tesla or ICE.
@@antoinepageau8336 Some of us prefer better build quality, and not knowing who the company CEO is.
@@antoinepageau8336 To be fair, I did actually run into a broken Supercharger on my road trip through Texas for the Eclipse last month, on our way down from Austin to Starbase. It was partially functional, but every single plug was either entirely broken or derated so hard I was getting like 10kW. And the local Tesla owner I spoke to said it had been like that for months. We did something similar to what Kyle did in this video, and limped our way to the next closest SC that was actually pretty far out of our way, so the trip also took quite a bit longer than expected.
Fortunately, that's the only negative experience I've ever had with a Supercharger, out of probably 50+ charging stops over the years that I've owned a Tesla. Can't say the same for Electrify America, with which I have about a 25% failure rate.
Planning. I feel comfortable arriving at a DC multi unit site as long as there's a reliable Level 2 nearby. Carry the NACS to J1772 adapter in the truck for Level 2 flexibility.
Always have a way out
Edit: There are high power Tesla Level 2 units in town. So technically, there was a way out here without the need to hyper mile.
@@antoinepageau8336 Ford and Rivian can charge on Tesla SCs. GM supposed to soon, but who knows with Musk just having laid off the entire SC workforce.
“IN THE MIDDLE OF … ABSOLUTELY … NO .. WHERE!” lol 😂
in fact, there are plenty of humans there
Pam here…funny…I’ve been to Sterling…it is not NOWHERE>. Hheee charaging only to 80% to start?? Should have went to 100.
I would have level 2'd for 10 or 20 miles of additional range...
Kyle brings up that they chose not to do that, specifically to show what it's like if even that's not an option.
This is where driving a more efficient car would have come in handy. In a Bolt, 30 minutes on a level 2 adds around 10-15 miles of range, depending on conditions. On an ETron, a level 2 stop adding the same range would take far longer than that.
@@ab-tf5fl I like the Bolt, but I bought a Model 3 instead. I can get about 16 miles in 30 minutes on Level 2. My model 3 has the LFP pack and only support 8KW on Level 2. The performance and long range M3 do 11KW on Level 2 and can get 22 miles in 30 minutes.
This is, of course, the obvious answer, and what a normal person not causing drama for a RUclips video would do.
Glad our team was able to fix things in a few days! While we run interoperability with 50+ OEMS, we are always finding ways to improve. Keep the feedback coming Kyle!
I appreciate that ChargePoint is taking this issue seriously and providing feedback.
It should have been fixed years ago. The e-tron came out in 2019!
@@hoffmantnt agreed, but if no one reported it then how would ChargePoint know they needed to fix it?
This should not be something that has to be tested with 50 OEMs and 25 charger manufacturers. This is what standards are for.
@@Dactylonian I cannot understand why ChargePoint has to wait for Kyle to plug in his eTron to realize they have a bug. I think they might want to work a little harder or smarter with OEMs to just like uh plug in more cars more often to see if they charge.
The statement made at the end, 100% correct!
So is this a case where the site host just wasn't installing the updates on their chargers? It is an example of why the ChargePoint business model doesn't work. This is why site hosts shouldn't be responsible for updates and maintenance.
This was a software issue, once we release a software update - those software updates go out to all stations on our network typically rolling out in about 1-2 week span.
@@ChargePointnetthanks for the reply update!
@@ChargePointnet and so how is it that you expect consumers to validate your software by getting stranded?
@@ChargePointnethow on fuck your charge points can not charge old etron?
How to regression test all these different kinds of car systems against software protocol changes? Tesla is definitely going to start having these kinds of problems.
Imagine if he had arrived in Sterling with 2% left like he normally does...
Mr. Lead foot!😂❤
At night, in the rain with your kids on board.
Range anxiety.
Judging by my experience here in the UK with a Chargepoint Charger (used by Instavolt) and a VAG group EV you don’t get there (the E up), got mine charging by having ignition on before trying to plug it in. Otherwise would cut out. Randomly found this out on a forum 2-3 days before collecting the car. Worth a try.
Did you try turning it off and back on again? Standard electronics troubleshooting. I've had issues at times with level 2 ChargePoint chargers that were fixed by calling the support number and their team eventually resetting the station. Takes a few minutes, but worth it to not have to go somewhere else and hope I can make it on what I have left in the cells
That ist what I thought. Here in Europe there usually is a support number you can call. They usually are friendly and can reboot the charger. Takes some time, but often helps.
Living in the Midwest with generally 80+ miles between chargers has me always worried about this. Hasn’t happened yet though!
Why didn't you give the Level 2 AC charger in town a try? You could have determined if the car would not accept a charging session there, and you could have taken a food break to recover some 5-10% extra power for your limp out of town.
Kyle mentioned that as the most sensible option, however the "Out of Spec way" was decided and made for a fantastic example that no EV is ever truly stranded. Stay calm, have fun finding solutions and enjoy the adventure.
For the clicks and content.
@@exasperatedI wouldn't disagree.🤣 Both are valuable.
Or you could just a gasoline car. Time is too precious too be stuck charging.
@@JensSchraeder
I had a friend stuck because a gas station was down. The next one was too far away.
I myself had the gas pump fail on me on a highway. That was a blast.
I still have a gas car. It doesn't matter. You will "waste" time with either.
this is why people have range anxiety
And why it’s really charging anxiety now.
Yup
The absurd thing about it is that there is basically no such thing as being stranded in reality. As long as there is civilization, there are also power sockets, so you're not really stranded, you just have an involuntary break.
Find a farm on the road, hand the farmer 20 bucks and max. 2 hours later you are on your way to the next Fast Charger.
It's unfortunate and takes your time, but you're hardly ever stranded.
In contrast to hydrogen cars, where I would admittedly have fuel / range anxiety.
I've had this happen twice.
First time, arrived in my Mach-E at an EA station wouldn't charge any vehicle. I was getting far worse efficiency than expected for some reason (hasn't happened again since,) so I arrived at the station on static (the EV version of "on fumes.") 5 miles of range showing. There was a "municipal 62.5kW charger" 6 miles away. Unfortunately, the two available routes were: Freeway directly there. Side roads that were far more circuitous, more like 8-9 miles. I chose the freeway, but drove 55 (in a 70 zone that all traffic was doing 75.) Made it to within half a mile of the station when turtle mode kicked in. Got to it, though! Charged fine.
Second time was on a cross-country road trip in my Rivian towing a trailer. It was my last charge stop on the outbound portion of the trip, then a couple weeks later, the first charge stop on the return portion. An EA with 10 stalls at an outlet mall in Arizona. On the outbound leg, I had arrived at it in severe turtle mode - couldn't exceed 20 MPH for the last mile. Thankfully the charger worked fine then. It was also late, so all was empty, and I could just pull nose-in across many parking spots to the end stall. On the return trip, I arrived with plenty of spare charge, but absolutely needed more to make it up the freeway to the next charger. Parked nose-in to the "opposite end" stall, making the entrance-aisle only one car wide. Plugged in - got a vehicle charge error. Tried a couple times, kept getting the error. There were plenty of people successfully charging. Maybe it was just the one dispenser? Tried the adjacent dispenser when someone left. Nope. Moved around to another stall at the other end (doing the "parallel across multiple spots" again since they had emptied.) Still didn't work. Tried the next dispenser over, still didn't work. Finally tried a middle stall, completely blocking the aisle with my trailer sticking out (thankfully there was access from both sides.) Tried two more dispensers, still no joy. The error made it absolutely sound like a vehicle problem, and I saw plenty of other vehicles charging successfully, so at that point, I was convinced it was a vehicle problem. Called Rivian support, spent an hour troubleshooting with no joy. I'd have to get the vehicle to the nearest Rivian Service Center - in the next city I was going to be traveling toward anyway. So I decided to just go slow on the highway and get at least as close as I could to the Service Center before needing to get towed.
Just as I was preparing to drive, another Rivian (also towing!) pulled in. I decided to wait and see. Yep, he had the same problems. At that point we decided it was definitely EA. Both of us spent an hour on the phone with EA, who was no help at all. The other Rivian owner was heading the opposite direction from me, and there was an EVgo in his direction within his range. I had just short of enough range to reach both an EA and a (50kW) EVgo in the direction I was going. So I went ahead and risked it. Drove slow (45-55) on the 75 MPH interstate with no AC in hot weather. About 10 miles before the chargers, the slow driving had gotten us enough spare range that we knew we'd be able to make it to one of them. Of course they were both off the freeway about the same distance - in opposite directions. So I had to pick one or the other. Just in case it was an EA system-wide issue, I chose the EVgo. Worked fine. Added enough charge to get to the EA and back, and went over to the EA. Thankfully, that one worked fine.
Lots of states like mine that consider driving on the shoulder or emergency stop lane you receive a moving violation that gives 2 points to your driving record ......
About 2 weeks ago my Q8 etron wouldn't charge at my local EA with ABB chargers. Same exact issue that you had. It would start and then within a minute have a charge session error. It worked fine at a Signet unit down the street.
Today it worked just fine on the ABB units just like my etrons have for years.
Good to see that you were driving along at 20-25mph at the beginning because this is an excellent way to double or nearly double your range in emergency situations. A Chevy Bolt recently got about 500 miles of range by driving on a race track at 22mph constantly (switching drivers half way). It just goes to show that cars, EV or otherwise, spend almost all of their energy just trying to push through the air which gets exponentially harder to do as you increase speed. So, if you see you might not make it to the nearest charge station, immediately put on your hazards and get down to between 20 and 25mph. Cruise control works great here. And if possible, turn off the air or heater and open the windows if necessary. If it's very cold, heated seats will help.
Don’t heated seats use a lot of energy too?
Hazard lights needed (unless Kyle thought that too would take up too much power).
@@sww4390 Not on a low setting, especially if it's only the driver seat. It uses less energy than the HVAC system for sure unless you have an extremely efficient heatpump.
@@jondomachowski1915 Especially on a lot modern EVs that have LED blinkers etc. They use virtually no energy. But even if they were normal bulbs it is still a good idea to have them on in such a situation especially if they were driving at night. And I doubt their energy usage would amount to even a tenth of a mile loss in range.
Turning all climate control OFF is how you save power. Also, the aerodynamics are designed for less drag when the windows are simply closed. So, sweat or shiver but deal with it. Whenever your ignition is on, SOME vent air will be blowing. That became mandatory in the 70's to prevent CO poisoning. You can't shut it.
Excellent video! Many thanks for all the lessons included here.
This is the problem with OOS constantly telling people to run their battery down before charging, for most Americans the charging infrastructure isn’t reliable enough for that so charge often charge early and don’t get stuck.
"Where are we? Uhhh" Look at the charger behind you.
Thank you, this has increased my confidence to the extent I am pushing the length of my trips.
Thanks, this was great. Love my '23 I5 RWD. Avg. is 3.3, and I easily get 280-285 miles with AC or heat, up to 300 without. And it hauls my teardrop for a efficiency drop to about 1.8. Literally the same averages as my 2015 Ford Escape for all these numbers. But costs soooo much less to "fuel" up.
This video was both unexpected and fun! Enjoyed it.
On my first day of a 1500 mile trip I made some mistakes and ended up in a small town with a predicted -4% charge at my destination.
I realized Tesla estimates range at posted highway speeds which was 75 mph.
So I drove the remaining 60 miles at 50 mph and arrived with 10 miles to spare.
You really live on the edge with that Tesla EV.
That is why we always traveled with Tesla adapter set and Teslatap and 40ft Jlong extension and 100ft 120v heavy duty extension cord lol you can plug into anyone's stove or dryer outlet this way !
well at least until those "anyones" tell you to "GFY...!!!" (best unhinged Elon on stage in NY voice)
Kyle, in my 2021 e-tron I have a shortcut for charging next to the HUD on/off. Shows up as a plug icon. One press and I see SoC. The 2019 should also let you long press on the deepest menu link and add the shortcut?
did you call charge point wile you where there?
This video saved my butt. I watched it last weekend and needed the tricks of the trade this week. Thanks for all you do. We are ended up driving 45 on the interstate and arriving at my charger with 1 mile left
Wow, 45 on the interstate saved the day. Amazing.
An alternative suggestion, leave your passengers on the roadside. The reduction in weight will give you more range. If you have no passengers remove the doors, the tool kit, the spare tyre etc, place them in a safe place and come back and get them when you are charged up.
One last suggestion, buy a gas powered car.
Kyle, these companies first question must be: - someone connected / removed the cable from the machine and we didn’t make a sale, why? Automatically reportable, you can interrogate remotely car model, car software version, connector signal, transaction method, etc, etc and make a judgement on that basis. If you choose not to service Etron, tell owners and they won’t get trapped at your facility. There will be a story of someone dying at the side of the road because of failed infrastructure.
This video definitely soothed my range anxiety! Thank you!
Appreciate the reviews. Looking forward to the day I randomly bump into y'all in FoCo. Keep Rockin'
You’ve so Out of Spec’d your eTron that it didn’t know what to do when you plugged into a DCFC at 18%. 😂
LoL, yup!
That's why my first 'electric' car is going to be a Toyota Prius PRIME, with only 72 km of electric range, but with a gasoline engine in it so I don't have to worry about charging up when I'm away from home.
Do keep in mind you wouldn't be rippin' and runnin' like the Out of Spec crew (which is to an event and not the home which you would have charged for more than your daily commute needs) so this "strended" event is VERY unlikely.
More likely to get a flat tire.
how sensible... 🥱 had a volt, gave me gasoline anxiety, model 3 no anxiety
Great work Kyle getting CP to update these particular chargers.
Can interoperability bug happen on level 2 chargers also? I was recently in San Francisco with a Zero DSR/X and was looking for a charge. I found Rivian waypoint chargers near Pyron Park. I signed up for the Rivian network and started to charge. I got 1/2 kWh and the charger stopped charging, very similar to your experience in Sterling, CO.
On my first EV road trip in a Bolt, I was saved by the miracle of a 20mph construction zone that lasted over 20 miles! (might have been 30) Car went from -30 miles estimated for the next stop to +30 when I reached Gallup NM from Bluff UT! The worst road construction zone of my life was a Godsend as it would have been dangerous to drive slowly on that 70mph highway otherwise.
I also learned to do a much better job of reading the trip planner. I somehow thought that charging in Bluff was optional and had only added a small charge just for fun.
Great final thoughts about the importance of charging that needs to happen to enable the EV sales to increase.
First trip I took in my Bolt when I was experimenting with road tripping it was Denver to Grand Lake.
They had a level2 charger in their yacht club parking area, cost a dollar an hour back then.
They have more now. Still a tourist trap, but a good one.
Been to Sterling a bunch, or at least through it. Good little town.
For me It’s hard to stay excited about EVs when dealing with issues like this, huge depreciation, and high insurance costs. The industry truly has to do better because you’re going to run out of enthusiasts. Normal people get fed up.
I didn't realize or forgot how bad the etron is for efficiency. Good thing is has an amazing charge curve. I did a test going ~40mph in my Model 3 LR for several miles and my consumption was hovering around 150 wh/mi. (6.6mi/kwh)
My wife and I are new to the EV world and this video is very informative. She bought a 2024 Kona EV and I got jealous and bought one 3 weeks later. Next time you're in Fort Morgan, let us know. Maybe we can have mini EV meet. 😁
this interoperability problem sounds fascinating!
what version of the etron is it?
Why not just plug it into a regular 120 V plug? Yes, that will take forever, but all you need to do is add a few extra miles of charge. Much less risky than getting stranded. I've done this a few times. There are lots of open plugs everyone.
I would like to see a stranded car get pulled by another car for 3-4 miles while in regen mode. This should add 20+ miles to the car and charge-by-towing. Since the car being pulled has regen active, it should be relatively safe since it won't catch up and hit the car ahead without a steep hill.
It’s been done and on RUclips.
I believe it was done on the Engineering Explained channel.
It works, but it could void the warranty. Not worth it.
According to my Leaf manual it may destroy the electronics and void the warranty. Better to have it towed to the nearest charging station. Hopefully not more than a mile or two.
Sterling, Colorado. They really are in the middle of no where. I use to visit a call center in Sterling. You fly into Denver, turn your back on the mountains. Drive for hours. If you end up in Kansas, you drove to far. But not by much.
Actually, if you stay on I-76 you end up in Nebraska. 😁
@@mkgearhead5151 lol, I use to spend a week at a time there. When I brought a guest instructor, I would stay until Friday so they could smell the burning of the blood. Then we would race to Denver to catch the last planes back to Austin, TX.
did you call the charge point help line ?
was having lots of issues with various chargepoint and a 21 etron around a month ago. Tried one again and seem to be working okay.
That was quick! Watching while editing :D
What was the point of deflating the air suspension? Do the bags leak so much that you have to run a compressor? Or some kind of active suspension / esp /whatever sucking up the kilowatts?
Thank you. Please make a short of these so they can be easily shared 👍🏻
Yeah, not going to happen. Can't put all the hype and drama in a short.
Plug into an icecube fridge outlet 😅
Out of Spec Dave style!
Are you saying he should steal electricity?
@@CharlesAnsman Borrow! 😜
I pulled into a Chevron station and they let me use the 120 outlet outside, which blew the circuit. Then they told me about a RV park down the road after I had asked previously about a place to charge.
I love the attitude. It’s issues like this that make EVs entertaining! It reinforces my decision to take the leap to an EV!
Wow! I agree with you! My only worry in driving a Tesla is waiting for a charging station. So far I have been very lucky.
Middle of Bumf--k, (name-your-state). Bad charger. N(ICE)! 😂
Ive had this happen before, exactly the same way but with a circle K charger. I went somewhere else and it charged fine.
Had the same issue at a site here in FL. 4 Charge point chargers that only 1 would charge everything and it was in debug mode. The other 3 would do the same thing to my Model 3 and a Mach-e that was at the site too. Connect for about 5-15 seconds then stop.
How fast were you driving the car with 2.2mi/kw?
Thank you. Great information. I am not as savvy with extending the range on my EV. I am still hesitant to take extended trips.
Reminds me of my experience with an iPace in Europe. Only Ionity worked reliably. So happy that I have Teslas here in the US
Nearly had a similar event in Marathon Ontario. I didn't look at the user reviews on Plugshare about the DCFC station there and failed to note that it was offline...I had to backtrack ~100km (60miles) with only 18% SOC remaining and the car predicted -5% SOC upon arrival! I drafted behind some slow moving big-rigs to avoid slowing traffic but passed them when going down hill and arrived with 2% SOC in my LFP M3.
Kyle, you didn't want to wait at a 150kW charger[2 hour movie], but risk waiting for a tow(...?)
I definitely didn't off-road on a mud trail in New Mexico in a bolt to make it to a charger... And I definitely wasn't inspired by the Out of Spec way...
update on the xcharge you installed earlier???
We call this Hyper mile'n, and also in Oz we could use bush Supercharging where we tow ev with ev at about 25 m/h and charge at 50kw with regen for 10 mins can add 50 miles range, just watch for over heating...
‘Survived’ - the FUD-click bait is strong with you Kyle
In this episode of Our of Spec Reviews @KyleConner stars as Mr. Magoo.... Beep...Beep "Road Hog"!!!!. Stay safe, Tim 😂
Looking at a 2019 and the owner says it charges at 80kW max. I thought this odd. It's supposed to be 105kW. What could cause this?
That charger location saved me (it was working fine when I was there) from a different charger not working (about 20 minutes away) just a few weeks ago. Around the corner there’s the best brewery/restaurant called “Parts & Labor”. It’s a converted Cadillac dealer/service station. Great people working there, really good beer and food. Awesome vive in general. If you’re going to get stranded, that’s the place to do it. I was doing a 8,400 + mile road trip in my Rivian R1S from MN to the lower west coast.
Edit : Ha! @9:34 when you were scrolling through the reviews, you mentioned an R1S charged there….That was my review 🤣. In fact, if you would have read my review, I believe you are about to head to the EA charger I said wasn’t working that “forced me” to stop at this one.
ETRON does a great charge curve. When I’ve had to hyper mile I’ve gotten almost 3.0
For working on it, the CCS standard (IEC 15118) is a dog breakfast. Your car and charger are like in a local LAN network using IPv6, using PLC as the physical interface. All the communication pass on one single wire (CP).
Chademo is wayyyy more simpler, because it's just a straightfoward charger to car CANbus communication, with not all that networking nonsense.
Yeah, I've heard the same. CCS was just really poorly implemented right from the start. Really glad that we're dumping it for NACS.
@@coredumperror Not really, because the NACS comms part is exactly the same as CCS, that's only a connector change
@@pxidr The communications *software* is the same in NACS as in CSS. The issue with CCS isn't the software, tho. It's the different *hardware*. The CCS standard is vague and ambiguous in enough ways to make it possible to create hardware that is "to spec" while being meaningfully different from other hardware that is also "to spec".
I had the same problem when I stopped at a Shell station instead of a Conoco in my Tundra.
😂
Just for the sake of consideration, why not go to a level 2 for just enough time to pick up a few % to make it to a level 3?
I mean. They said this was the right move multiple times in the video. Their point was just that there are ways to push it, when necessary.
Not as exciting. (They mentioned it in the video.)
Found the guy who didn't watch the video before commenting
I skipped to the end after the first 1/3, when it came clear that they would not go to a level 2.
Before my purchase of our 2023 Model Y Long Range AWD, we road tripped often with our 2020 Kia Soul EV (64KWH) 2200 to 2500KM round trip and one time I updated my Kia App, and used it to reset the max charging level. Plugged in to EC (Electrified Canada) and not one station worked (out of 4 in Golden BC) did not give any cause for failure, Called EC they did not know why, so drove to a BC Hydro 50KWH and it actually gave me the error which was "charging session ended by the car" but I believe it was on the max charge level issue as that was the only change I made via the App, so I reset that manually on car's infotainment system from 80% to 100%, it started to charge at BC Hydro, so I returned to EC and they now worked as well. Moral of the story, watch out when the car manufacturer updates the app it can come with new bugs.
You could do a tight draft off a big 8 wheeler truck also. I have done that to increase the efficiency and extend the mileage
Yay! Etron content! Now you just need a Merlin purple RS etron GT on the channel.
I have exactly same interoperability issues with my 2023 ID4 at Volta DC stations
I love the excitement of a new technological era. When horse & buggies then first gasoline cars came out they faced the same challenges of refueling & replenishment stations. Embrace the adventure. Forge unknown road ahead …
Maybe, but the objective for "refueling" ICE or EV is the same. Moving "energy" from a dispenser to storage. We have come, in some 120+ years, to expect the process to be homogeneous across vehicles and filling stations. You would hope that this would not be lost on the planners of EV integration. But it was.
re: "Embrace the adventure. Forge (the) unknown road ahead..." A: no, i have a 10am meeting with a Sub-Contractor. #NODICE
All the chargpoint ones our company have are at least half broken or more. Oh but I heard if there is a power outage, plug in your car and twirl the cable around and a siphon effect will draw in electrons.... 🙂
Yep I contacted the city of Wetaskiwin Alberta for advertising chargers at city hall that they had turned off. The chargers were not broken. The city made them inactive but advertised online that they were available. Bad for tourism for sure.
Kyle, can you confirm, you set dashboard view to show date/time (time code 5:36?)
I’m pretty sure you always would like to see a consumption data. Why I’m asking, because sometimes I have the charging issue with my etron 2019. After the issue happens, dashboard view resets to the date/time view and the car is failing to charge on any chargers. The issue will go away after a few hours.
Loved my 3 Audis over 14 years, in particular A6 and RS6. But since changing to Tesla, the Audi GUI is just so unbelievable old school. I also loved my Nokia Mobile phone in its day. Both belong in museum now!
Audi was always over five years behind consumer electronics.
I've had problems charging my r1t at the Sterling chargepoint station because I like to go to the brewery next door on my way to Denver. I'm really shocked that it has a 10. I've had problems there multiple times which is why I only go there if I've got enough to limp to fort Morgan
I know that Tesla sells a mobile connector and an outlet adapter case, so maybe buying that and getting a NACS to J-1772 adapter for long road trips might be a way to charge if everything else fails, even though it’s expensive to acquire everything
All EVs come with a small portable emergency charger, but they are very slow in the US due to the 120V limitations. They are usually limited to 12A over there so 1.4kW max.
Here in Europe we get 230V and 10A versions usually, so around 2.3kW. There is also plenty of what you call Level 2 or AC chargers here so if you bring a Type 2 cable its not hard to find a 7-11kW somewhere. Usually 400V 16A 11kW for public ones, but some are 230V 32A 7.4kW
My wife almost experienced this with her iX today. EA station on i-80 nothing would charge until she activated one using the BMW app instead of plugging in first.
You're right it is an adventure.
Had two experiences of getting my Leaf towed in turtle mode.
The first time I barely made it to an Electrify America charging station and it was unavailable. I don't trust them any more. I have had good luck with charge point.
The second time I barely got a friend to Amtrak after skipping charging stations that were full.
It is odd that there isn't a fail-safe charging mode like a 120V mode where charging is slow but existent, better something than 0...
I wish there was a car company who planned ahead and layed the groundwork for an efficient network of chargers intergrated into the ui system which would plan your trip and be conveniently located to basic human necessities, that what would be "super" convenient. I think it should be called "Superchargers" 😉
If I remember correctly, Sterling CO. is a town centered on railroading (huge locomotive maintenance facility).
Thank You Everybody for All that you are doing for our Planet Earth.... Peace.. Shalom.. Salam.. Namaste
🙏🏻 😊 ✌ ☮ ❤ 🕊
Hey, i’ve had this exact same issue with a 2019 e-tron and Chargepoint dc hardware in Colorado. I’m not the only one with this issue, if you search Plugshare, you’ll notice that a lot of Chargepoint hardware locations have failed check-ins from 2019 e-tron owners. it’s also intermittent. 5-10% it works, 90% it doesnt charge with the exact same behavior. for me, it made me uncomfortable relying on them. Other evs i’ve driven and charged on the exact same hardware have had no issues, and Chargepoint did not respond to my support request about it.
We just released a software update that fixes this issue for Audi eTron, try again and let us know!
Remember that cardisiac has driven the etron for 15:29 h (in Paris?) at 20 mph average speed for 347 miles (558.3 km) which is just over 4 miles per kwh (15.2 kWh/100 km). 😊
1:05 I love this channel. Kyle is amazing, but dude, cordless cars (CC) are not great. I've watched dozens of your videos and no matter how hard you try to put CCs in a positive light, the one lesson that you have taught me over and over is that CCs are fine as a hobby car, but nobody in their right mind would think these will ever replace gas and diesel cars.
I remember when he had to stop in a hotel because a nearby charger wasn't working. Staff helped him with a granny plug and he did nothing but bad mouth them next day.
Couldn't have happened to a 'nicer' guy
Middle of nowhere, try Dease Lake British Columbia on the Stewart-Cassiar highway!