Regarding the IT ticket one, the IT manager should have seen those tickets come in, go to his boss and make the case. Op needed that data and he followed official process. If the worker bees had to work OT, then that’s managements failure. Not OP being a dick.
if you're the one working overtime with no pay because of this idiot you'd be pissed too. I'm amazed nobody from IT shanked the guy after hours. Probably because they didn't know who it was
This is a good example of a broken IT department. Our IT department will give you just about anything, if it's reasonable, even if it goes out of process.
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on. We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week. People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol. He should’ve just had his boss deal with their boss.
Op, are you sure you are an IT person? Because your comment suggests otherwise. Security means one should never allow direct access to anyone who asks for it. Smh.
@@DearFrogPrince Best practice is that access is given on an AS NEEDED basis. Clearly the person doing these reports NEEDED the access. As an IT guy, I would not limit their access, forcing me or my team to do such tedious DB queries. You strike me as one of those IT guys that likes to hoard information just for “job security” I planned my entire infrastructure opposite that idea. I give my end users whatever access an told are needed to get the job done without compromising the system. We haven’t had a breach in 5 years, how long ago it was that I built the current infrastructure.
No, rSlash. As someone that works IT, that malicious compliance is what's absolutely necessary. Even if he submitted a few tickets, then it wouldn't have solved anything and the dude wasn't budging to let OP use data. And really? OP made the worker bees stay over time? Bull-fucking-shit. You damn well know that it was the boss making them stay overtime for this.
@@AndrewHalliwell then he shouldn't make comments on things he has no experience in. he used to just read reddit posts and not make stupid comments too much,
rSlash, you’re definitely wrong about the IT thing. They DID meet with the boss about access, and got turned down! Their only choice from there was to go the official way - sending in hundreds of thousands of data tickets.
Agreed! I have experience at IT and this boss seems too stuck up and by the looks of it is very unsure of how various departments work. He had it coming, especially since OP mentioned this isn't the first time, and he has accessed the data before.
As well, it was run past OP's boss who approved the action and specifically gave OP what they needed to do it. There's no way OP's boss didn't know the situation and how this would go down.
As someone that's been shut out by IT, OP is completely in the right. A team will suffer the pains brought on them by their leader, whoever that may be. Yes, it's unfortunate the IT head was a pompous douche. But that's why the company head should've been more selective in who was promoted to that position.
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on. We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week. People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol. He should’ve just had his boss deal with their boss.
That last story, she should go to the bank with someone dressed as a psychic and say they are having a séance to summon Bill so he can close the account.
Or get an older man simular age to her late husband and have them claim to be Bill. Teller: But didn't he die? FakeBill: I did but you insisted I had to be the one to close the account. So here I am. Hurry up and close the account so I can go back to (insert graveyard's name here).
I completely disagree with the calling the guy a jerk for "overworking" the IT staff. He tried to make the issue easy for everyone, was denied, and his job performance, and the job performance of others in sales were likely suffering for it. The guy could have faced repercussions for failing to plan appropriately to get the data he needs for each sprint. It sucks that people under the head of IT had to suffer for it, but they had to suffer because their boss was a jerk, not because OP was. Their boss could have seen the volume, addressed it with OP at the start of the sprint, and had given him access. This was in no way on OP, what were they to do, face possibly losing their job or being thought incompetent because their reports weren't timely? No way.
Also, given the state of the IT Head, I guess he too was overworked and if the team knew why they were getting so many tickets, he would be facing the wrath of everyone else in IT as well.
I think he wasn't a jerk but still making a whole department suffer isn't really nice either. I kinda feel bad for everyone who had to work more because that one IT guy was on a powertrip.
100% jerk. You don't give people access to production databases, can cause huge problems, the it staff should have told him that they would create a automatic service that would give him the data needed. This is op being an ass in order to get his way, when he could potentially cause large problems.
@@brendenkruszka9460 aaand what about the problems he would face for not doing his work? What was he supposed to do? And the it staff didn’t tell him that, is that his fault?
"Go grab a shovel?". I couldn't stop laughing! 😂😂😂🤣🤣🤣. Then I started imagining this little, old lady walking into the bank pushing a moving dolly with her dead husband strapped to it. "We're here to close Bills account.". This has made my day. 👏👍👏👍
The IT story the OP wasnt a jerk. He was told to "stay in his lane" so he did what he could. He also got his access he needed. It sucks for the IT guys but thats on their boss
Not to forget. The boss could at any time have come to him and given him access so that they could close all 400 tickets. This could have ended at any point.
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on. We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week. People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol. He should’ve just had his boss deal with their boss.
@Aadi Sharma He was just following a policy he didn't make and doing what he was told. He's not a supervisor, manager, etc. Employee hours isn't his responsibility.
@@McSnezzly As a person that works in IT as well. I feel this. So much red tape beuracratic nonsense. I have to go through so many forms and shit just to request small things that sometimes i just wanna buy the stuff myself. And yes, people love to get mad when they create issues THEMSELVES. Snapping fingers at me and treating me like a dog. Next time they have a ticket in I'll be sure to do it, but just last of course..
7:15 - Dude... stop. OP didn't make the worker bees do anything. The IT manager did. You are completely off base here. Edit: As I pointed out in another comment (for clarity), The IT manager had an entire week of seeing his subordinates swamped with tickets to approach OP and ask why the hell there were so many tickets, and if they could find a solution and purge all of the requests. They did not - OP is not at fault.
@@m-1398 i begin to think he adds the comments to the stories at a different time than when he reads the story, he suggested to be helped from sales,ignoring that op is in sales to begin with and it was actually the dales manager to suggest this official way, i am honestly tired of hia ynta bad takes, and malicious compliances are all "jerk moves" to a degree.
I'd really like to know how OP is a jerk for "overworking" the IT people. He asked if he could have access and even said he'd be able to do it himself but was told no
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on. We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week. People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol. He should’ve just had his boss deal with their boss.
@@McSnezzly so I have a funny story about non-standard monitors. When COVID hit we all started Working from home and so the office sent us home with monitors. Well a co-worker complained that the monitors we were sent were too big for her desk and asked for smaller ones. Mind you these were the same brand and spec only smaller. In fact, we do have stock of those monitors for various rooms (the ones she wanted). But because she was working from home they claimed they would need to order them special for her and because thats not a model they can order they cant do it. Even though we have a literal closet full of them....sitting there....gathering dust. They arent in the procurement software anymore so no one can have them for any reason. like wtf.
@Sariah Colette Why are so many different accounts posting essentially the same thing, especially in response to people who AREN'T blaming OP? WTF is wrong with you idiots?
The person behind the counter could also call out each number as the display changes. 47. “Forty seven? Forty seven?” 48. “Forty eight? Forty eight?” Etc., etc. Slowly, like “Bueller. Bueller. Bueller.” from Ferris Bueller’s Day Off.
Second story: When you say OP was a jerk for making them work overtime. He didn’t make them do anything. They probably discussed it on their end about OT. And what do you want OP to do? He had to do his job which was exactly what he wrote. If he didn’t submit all of the tickets then he wouldn’t have been doing his on properly. What would your solution have been then?
I agree. I rolled my eyes at that side statement. Does he know how tickets are made in that company? He had to do 400 tickets himself cause surely they cant stack. So of course he had to do it. and seems he forgot the smartass insult of "stay in his lane" when he ask for it.
Plus knowing how corporations work, they probably would've shut down a meeting request immediately with the same reason OP didn't get the database access in the first place.
100% agree here -- not a jerk. OP is doing what they need to do to get the job done and being stonewalled by IT (who was actually being snarky) is what set off their own future involving unpaid overtime. He would have been a jerk if he'd submitted tickets for all 5000+ clients at once, but he only did those renewing in the near future. Not a jerk and totally justified.
I don't know how databases work, but even so, I don't think the Op in the "no database for you" story was being a jerk for the MC. What else could OP have done? Also, screw that Coughing Karen in the thumbnail
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on. We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week. People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol. He should’ve just had his boss deal with their boss.
@@McSnezzly Are you planning on copypasting this on every response to the IT story? On a country large enough to have coasts to 2 oceans no two companies work the same
@@to_ony6298 I just asked them the same question on another of their identical comments ^^; Someone clearly cares too much, and has too much time on their hands...
I don't think the guy was a jerk. He had access by the end of the day so clearly it was possible the whole time. They were just doing what they were going to have to do anyway to get things done so unless OP just wasn't doing the job they were asked to do then IT was getting these tickets anyway.
I think the problem is that the IT workers suffered more than they should’ve. OP was completely in the right and I agree he wasn’t a jerk, I just personally feel bad for the IT workers who worked overtime with no pay
@@kninenights Its not OPs fault that the IT team queried the data in an inefficient way. Most database you can write a script to query all of that data and put it in individual files
@@pudintatter7196 I agree! And this is why I said OP was in the right. I’m not saying they did anything wrong I’m just saying I feel bad for the IT workers
@@kninenights 1. IT gets paid well to do a lot of nothing most of the time. They can handle one "sprint" of OT. 2. Their boss could've ended it before the sprint was over once he realized it would require so much OT to begin with. He's the one who denied OP, he's the one who made them work OT, so HE'S the jerk.
@@Richard_Nickerson still agreed. Never said OP was the jerk. It did say they had to work a lot of overtime as salaried employees and I would not envy that position. I’m saying the problem was the IT workers who didn’t deserve the karma they received while OP was still in the right for delivering that karma. It just hurt bystanders too.
Nah the tickets submission was done right, it's the IT boss fault he said you have submit tickets. You wouldn't even have to give total access. Just enough to view data. I don't hear the salaried complain when they get to have easy days when they've already done the work
Exactly. He tried to have a meeting already, so trying to organize another meeting would have resulted in another denial for his database access request. Plus salaried employees are salaried for a reason, they get to go home early some days and don’t get their pay cut, this just evened out those days.
rSlash, from your experience of reading Reddit stories, you’ve come up with a saying: Don’t mess with the IT guy. I think that because of this, you were extremely biased with the IT story, thus why you called the researcher a jerk in the second story. If he didn’t do what he did, he could have potentially contributed to his sales people losing 600 sales (400 + 200) if he had waited to query the data he needed for each individual sale during those sprints.
@@amberglass7397 Yeah, he definitely deleted that part of the video. After he read that post, he went on a little mini rant or whatnot about how OP shouldn’t have done that and how he was a bit of a jerk for doing that to the IT department. Obviously, now that he’s deleted that part, my comment and all the other comments calling him out about it are going to seem out of place, lol.
Yeah, the IT story is on the manager. A sudden influx of tickets like that should have been caught and dealt with in another way. Also, if I get 400 requests for the same report just for a different client each time, I'll just write a script in an hour or so and be done before lunch. Depending on how ancient their servers are and how long it takes them to process something like that. That IT department is kinda useless...
Now that I think about it, it could have ended with another malicious compliance. This being MS SQL, write an SSIS job that would get the data from the database and send one email per ticket to OP. Enjoy the 400 emails :)
@@mojacc Funny thing is OP was getting an email for each ticket with the data, and processing it already has been automated (at least in some degree from what's been said).
Also, why do these fake christians never realize that they are also calling Jesus a sinner, since his first miracle was turning water INTO wine. Thus as a sinner, Jesus could never atone for our sins since they are making him a sinner. You can't have it both ways. GOD created wine for man's enjoyment and healing ailments. Are you really comfortable telling GOD HIMSELF that he was wrong? How arrogant!
in the first story the IT manager should've known this was going to happen when they saw 5k in the requests. So if they fight that hill then die on it.
That's the part I just don't get. They saw the 400+ tickets right at the start of their sprint, and instead of just giving him access to the database then...the IT manager just decided to make his team do the work? He's an idiot.
That last story, the documents Frankie brought in should've been sufficient to close out the account. Alternatively, if she was feeling REAL feisty after being told she couldn't close the account, she could've gotten a friend to dress up like a zombie and wheeled them in on a dolly announcing, "Here's the account holder."
You're awfully quick to criticize OP for his malicious compliance. He needed the information and was denied. He had to do it the official way. The official way had him doing exactly what he did. Your solution seems to be continue to ask for something that's already been denied. And since when is sales in charge of IT?
Yes! Also he recommended that OP get the sales team on his side. OP is on the sales team and his malicious compliance was suggested by the sales manager.
@@annesophie4037 unpaid* But the point is that it's not OP's fault, really. rSlash is being unfair to OP. We can feel bad for the people in IT who weren't responsible for the situation who had to work OT without blaming OP the way rSlash does.
The solution to the last story is necromancy, bring Bill back long enough to close his account, then let him drop dead again in the middle of the bank.
I assume this was somewhere in the US. In England where I used to be a lawyer, it's quick and easy to get probate if there's a will, or letters of administration if there isn't, and you can do it yourself without a lawyer if it isn't a big estate or complicated. But this was a pragmatic and very satisfying alternative!
Nah, the IT story was justified, lol. Don’t be smarmy and tell someone to “stay in their lane” when they basically ask to do your job for you, lmfao. OP just made the manager do his job while OP stayed to his. ¯\_(ツ)_/¯
Some businesses work under strict data security and privacy policies, so they're reluctant to hand out access to their network to just anyone, even if they're a co-worker in a different branch or another contracted company. Understandable if it contains a lot of private or classified information and it's requested by a party that isn't 100% trusted to not leak it through an unsecured network or intentional doxing, but if it doesn't fall under those criteria then there's no reason for withholding the data access other than egoism.
Well, gotta say, you have that wrong. If the head of IT insists only IT staff access the database, then only IT access the database. I've dealt with some incredible dolts that have got into management of IT and it doesn't matter if your need relates to core business of the organisation or not... you can talk yourself hoarse and nothing changes until you act.
Yeah but OP didn’t even try, and the whole post is him bragging about his malicious compliance, even though the boss wasn’t even hurt, just the worker bees were
@@Second_of_four "that was immediately denied" you know... the whole part about them calling IT about this exact issue. And the boss was definitely hurt or he wouldn't have come in there looking to find out what could be done to prepare or prevent this. Besides what were they supposed to do? Just NOT get the job done because they don't have database access?
@@TheWeaponshold it was immediately denied, but he didn’t then go higher and try to explain why it being denied was a bad idea. They said no and he stopped the fight right there
@@Second_of_four he literally went to the highest position in the IT department. He went as high as he could for this request. The only AH here is the head of the IT department.
@@beccafreeman4694 the head of the IT department is also an AH, but there was no sign that OP put up any real fight, he didn’t even appear to fill in the head of the IT department on why the protocol was such a bad idea, he just immediately went into his malicious compliance which caused a lot of stress and headache for a lot of innocent people. I stand by Rslash on this one, I thought the exact same thing while reading the post myself. If you disagree that’s perfectly fine
Second story: No, the IT worker bees are totally invested in the concept that they “own” the data, so they deserve the malicious compliance. I live this every day. 🤦🏻♀️
Many years ago. I went into a big red ‘S’ store, the deli used this exact same process, well I knew the workers on duty, one of the managers, came over and went nuts at the staff for not using the ticket system. So they stood there and slowly clicked over the system in front of them, it took nearly 10 minutes, customers were starting to have to wait, but they advanced right through the count, slowly reloaded the tickets and started all over again. The manager just turned tail and walk off, the customers all burst out laughing at the manager. The staff apologised for the delay, in no time the customers were all served and everyone that day had a funny story to tell.
So when I read this my first thought was that you were being coy about referring to a Staples (an office supply store) for whatever reason, and something about the idea of a Deli in a Staples is unreasonably hilarious to me.
They have that number system at our local DMV. So the last time at the DMV was my first time there and I had no idea what to do. I eventually notice the ticket slips, grab one, big sigh realizing I'm going to be here for awhile. The counter on the wall is serving number 92 (or something of the sort) my number was in the 120s. So I grab a seat, a guy I was sitting next to was exhibiting signs of impatience: shaking legs, looking at his watch, clearing his throat. It was a sight to behold. At one point he got up stormed over to the counter and started in on the lady asking how long it was going to take he has been here for hours blah, blah, blah. He just wanted to renew his license. She calmly tells him, "sir this isn't the area where you renew your license. The area you need is over in that department which you will need a new number for. The guy was pissed. He went over to the renewal area and started in on them...he eventually ended his rant asking if he would enough time to run out to his car to grab his phone. The lady said she didn't see why not. As soon as the guy left, she asked over the speaker if anyone was there to just renew their license. I looked around-no one stood up so I went over. The guy came back and saw me in the booth awaiting for snap of the camera. The guy just turned around and left. While finishing up, she tells me that people get confused all the time and the number system is actually for a different part of the DMV. I believe they have since remolded.
@@KattWithAnAtSign I suppose if you’re not from Australia you would never know, especially if you’re born post 1990. Way back then, the staff wore a red bow tie with a red apron.
RSLASH! Thank you so much for breaking up the stories with timestamps in recent videos - I sometimes lose focus and need to start the story over and this is SUCH a useful feature 🤩
7:30 disagree- the boss is hearing the complaints and any good boss hates giving OT even if unpaid because it looks bad on high level meeting if you are giving a lot of it
The sales guy is a jerk? How is this any different than some of the others stories I hear sometimes? Some of them could lead to a businesses shutting down and youre worried about people working for salary? Naaa, putting in over 400 tickets is more like job security for everyone.
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on. We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week. People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol. He should’ve just had his boss deal with their boss.
The last story about closing an account. I remember one where they said. Oh. You want talk to YXZ even tho I have said they have died? No problem. And they walk in the next day with an urn. And they were somehow the bad guys for traumatising the desk girl. And my girl I mean a woman in her 30s or something.
I remember. That's the bureaucratic mindset for you, or else these people are power trippin and hoping to string suckers along for more fees. I mean, I'm a complete dunce and even I know these places have procedures in place to terminate the accounts on behalf of the deceased.
4:50 I did a very similar thing for a very similar reason, except I automated the ticket entry from AutoHotHey. So IT had suddenly hundreds of new tickets by mid morning. It's not douchey at all, that's entirely on IT. If they want people to stay in their lane, that goes both ways. Don't like it, change the policy. And corporate jobs rarely accept that a problem exists until it blows up in their face.
The second story. It was a perfect move as the IT boss did take direct unhappiness from the employees. And he had talked to Sales and they tried to work with the IT manager. This was the best story and he needs a bonus.
Having been on all sides of the database one, yes, it does indeed suck for the worker bees. However, it is not the poster who caused that suckiness. It was the worker bee's manager who did not understand the risks, did not plan accordingly, did not seriously consider the poster's proposal and just dismissed on policy in a silo-protecting manner. If the boss had instead taken the matter seriously and seen that the poster actually wished to spare his staff a lot of work, the pain would never have happened. This is the manager's fault, not the poster's.
For me, chapters make it easy to skip ahead to the next story when r/slash goes into one of his personal rants about something. We don’t care, we’re just here for the stories.
I'd appreciate it more if the chapters were accurate... whoever is dividing them doesn't seem to be using the correct timestamps lmao. For example, the Extra Cash chapter starts at 8:33 but the actual story starts at 7:00. They're kinda useless if the chapter itself doesn't start til mid story...
@@howling_starr From what I'm seeing in the comments, theyre messed up in this video because a section was deleted from the second story, with Rslash calling OP a jerk at the end? Havent seen that bit myself so Im not sure what exactly was said
First rule of IT: if someone makes you do a dumb repetitive task, find a way to automate it. This was absolutely 100% the way to do this request after getting your proper request denied.
@@m-1398 likes he’s maybe the only RUclipsr that I actually listen too for Reddit stories but it just gets annoying when he starts talking 😭 like the # of times I wanted to comments guys i think he’s a professional RUclipsr like ok ? That’s why I skip to the stories
@@nightcore12348 Yeah and it’s not even just about being a RUclips, he will use anything in stories as an excuse to talk about his life for like 5 minutes straight
@@BunchyPanther42 yooo Fr like I was listening to his recent video 3 stories but half of the video is just him talking like guy we get it move to the next story 😂 that’s why I skip
A lot of malicious compliance plays out like old Looney Toons bits. Boss/Karen: Give it to me!! OP: Are you sure you want it? Boss/Karen: YES! GIVE IT TO ME! OP: Well Folks, they said give it to them
The OP on the second story isnt a jerk, in the first place he/she should have been given access to the database at the start (even just read only privilege) since he is working on the analytics. Data analyst's fuel is datasets and without access on it they cant do any task that is given to him. The I.T people is just lazy in making a system or checking system logs and documenting OP's access (if their main concern is security). They shot themselves in the foot for not giving access to OP and they deserve it....
RE: the IT access problem. That reminded me of a mess very near my retirement from active duty military. On Friday afternoons I would pull data from four data bases, format in Excel, and post on our intranet. One Friday it didn’t work, so I attached the spreadsheets to emails and sent them directly to our customers, and emailed IT. On Monday morning I got a call from IT. He asked exactly, step by step, how I had been doing it, after which he exclaimed it shouldn’t work like that. It should NEVER have worked like that! I told him that’s how I was taught 3 1/2 years earlier, and, as I would be retiring in six weeks, don’t bother trying to retrain me! Someone else had to pick up that slack until my relief arrived. I felt I had just sidestepped a land mine!
I mean, if I order 100 burgers from McDonald's I would be following the rules, but you could probably judge both my health habits and my motives for making the workers make me 100 burgers.
@@scottbecker4367 You don't get to judge the one who ordered. They might be having a party or sth. The only problem will be the order is at the last minute and the owner/manager agrees to accept the order and force the staffs to complete the order without giving them OT like this case. However, in that case the staffs could choose to either not do it or file a complaint to corporate/union or sth. This case is the problem with the ego boss.They need to experience the hardship before they could loosen up the rule. Otherwise, OP wil be the one who suffers as being incompetant or sth.
"No database for you" 3:55 You literally read multiple sentences about how he DID go to IT and try to do this cleanly. 4:30 And multiple more sentences about how OP talked to their own boss about it. So, you're wrong. Also, this isn't AITA, so... pay attention to what you're reading, and sometimes it's actually good for you to keep your opinion to yourself. It's not as if OP knew they'd have to work unpaid OT before it happened. It's not as if the IT boss wasn't involved. Given his stress and the amount of work, I guarantee he was helping his "worker bees" as you put it. OP asked for the workaround and was denied, told to do it the "normal" way. It's quite literally NOT OP's fault that the "normal" way had such consequences for the IT department. It was easily avoidable the whole time. OP tried the diplomatic approach and was rebuffed. You literally acknowledge that he tried and was denied, wtf more do you want?
But it was IT who denied OP the access to the database. They got what they asked for. From what we saw of this IT boss, I don't think there was any "diplomatic solution" with him. Some people have to suffer the consequences of their actions before they change.
OP: Drinks a glass of wine BIL: " *THAT"S A SIN* " OP: "Well if its ok for the son of god to turn water *into* wine, then its ok for me to *drink* it" BIL: 😲🤔😞
Nah, not letting OP into the database is perfectly ground for what he did. Ultimatly the workers suffer from the Boss' F- up. And then if any of them get sick of it and quit, then that is ALSO The Boss' F- up. All OP did was light the fuse. Not the A-Hole.
The first story reminds me of the waiting room in 'Betelgeuse' where he has a huge number, steals another Witch Doctors number, and ends up having a shrunken head. What would have been cool would to have called out the numbers as she clicked them. Too cool.
Before my husband went into law enforcement, he worked in the trades. He was putting in a phone system for Pillsbury in St. Paul. He needed some very specific equipment that he kept asking for someone to deliver to him. After hours of continued silence, he finally got a call out to all of the employees, and asked them if they realized this equipment was for their Pillsbury account? Holy cow did that equipment, and then some, get there quickly! 😂
The IT guys didn't plan their sprint correctly. They took on way to many stories or issues in their sprint. That's up to themselves. They made a mess and suffered the consequences.
For the IT story, OP did go through the official channel, and was denied. One would.assume after the first batch of 400 came through, maybe the decision should have been reevaluated, it wasn't until the next spring came that the IT manager finally grasped what was happening And why.
Completely wrong about IT, Sales makes the money sure, but they have no say when it comes to IT Compliance and Access. This was the perfect way to force a solution.
An IT team that handles requests like that should not be working in sprints anyway. Sprints are not a good way to dynamically respond to bugs and ticket requests as they come in. An IT support team like that should be running something more like Kanban
I recall hearing a similar story to the last one where the widow basically went "the account is in my husbands name, yes? so you'll have to talk with him about it. here's where you can find him" and she gave them the adress to the graveyard he was buried in
Frankie should've done the same as another OP: Walked in with an urn. "Here's my late husband. I'll be back to pick him up in ten minutes. He's really craving a jelly doughnut today so I'm off to the coffee shop." So what if he was buried? The _bank_ doesn't know that.
So basically, this bank is harassing an old lady to try and extort money out of her using her dead husband? To pay off a debt that didn't exist until after he died? She needs to talk to a lawyer, this case is a gold mine!
That last one reminds me of 2 other stories. One involved changing the name on the power bill (they took in the ashes), the other a credit card that they refused to let her close or pay anything on. But she could still make charges.
Grandma: "my husband died. I'd like to close his account." Bank: "you'll need to raise him from the dead to do that, ma'am." Another identical last story--account holder died, their son needed to handle some fee details with it, bank refused("it's in your dad's name, only he can do it"), son kept repeating he died, they refused...many details later, the son ended up bringing the urn w/ dad's ashes into the bank as proof that account holder could not personally do it. The bank pulled a "surprised Pikachu face" & called security. The son explained "they refused to let me handle the account, so here's my dad."
i don't blame OP on the second story, yes the IT workers suffered the consequences but i blame the head of IT for making his subordinates work overtime for something that was clearly abnormal instead of simple asking OP what the hell was going on
R slash, you are victim blaming here, when the tickets came in, it should have been obvious to the it management that there was a problem and that making people work unpaid OT was their decision, not OP, OP only gave them incentive to give him access, management decided to be stubborn and they screwed up, not OP
My dad died, widowing my mother, in a state without marital community property. After he died, mom found a credit card in his name only that she didn't know about. Since it was in his name, and not hers, and there was no community property in that state, she never made any payments. Eventually, she started getting calls from the issuing bank. She said that she would not be paying it. They informed her that if she didn't, it could have a severe adverse effect on HIS credit. She said, " That's fine. He doesn't need a credit score anymore!" and then hung up. They haven't bothered her since.
I think we found a new Rock Paper Scissors: IT, Sales, Higher Ups. Higher Ups don't mess with IT, IT doesn't mess with Sales, and Sales doesn't mess with Higher Ups.
rSlash: Like, what did they even expect this lady to do? Go grab a shovel? Didn't get it at first, but when I did, I had to keep my laughter down so I wouldn't wake anyone LOL
I never imagined I would say this, but I agree with Karen in the first story. If I arrive somewhere where I need a ticket to be served and the ticket number doesn't match the number of people in the place and the number on the display, I'll ask if there's something wrong. Of course my tone won't be rude, but I hate standing in lines and usually give up and leave when something is taking too long.
Can't grandma sue the bank for harassment at that point? They know her husband is dead, and it's disrespectful and even inhumane to put her in this situation. "Hey, lady, you need to keep putting money in this account that we won't let you close because your husband is dead, and the dead can't close accounts."
So I have to tell you this! Hopefully you see it. We have a daughter just a little younger than yours (born May 4, 2021) and if she is upset, your voice soothes her! I think it is because we listen to your content almost every day. We started listening early on in my pregnancy! Just thought that was cool and wanted to tell you
7:12 this was likely the only way OP could’ve gotten the message across though. Does the head of IT in this story sound like the kind of guy who would see reason in this circumstance? Probably not, given that OP stated the reason they needed the access in the first place and was still told “no, ONLY IT can have access”. Plus, to OP’s credit, they didn’t fully go through with it, they made the offer again to just have access themselves and it was given to them. Plus, judging by the IT head’s sudden change of tune, I’m guessing his workers weren’t the *only* ones who were on the receiving end of the consequences of his decision.
That last Story reminded me of when my father died. My mom wanted to take over his mobile phone contract and was flat-out told, "for this, we need the signature of the owner ..." Needless to say, she was not amused.
With the last story: if the bank was sending monthly statements, in the mail, I would either send it back with "deceased" written on it or forward them to the cemetery were he was buried.
The last story? Frankie: "Oh, you'll have to take that up with [deceased's name]." Bank: "Could we speak with [deceased]." Frankie: "I'll bring him in." *goes to bank with urn* Bank: "Those are someone's ashes!" Frankie: "Yeah. He's been dead awhile. Well, tell him what you want."
"No database for you" Not a jerk, needed to make a point and did so in the way they were presented..."if I had to stay late and not get paid overtime" blame your boss because they are completely at fault not OP who was just doing as they were told and following protocol after being turned down.
No one ever forces another person to work unpaid overtime. If an employer doesn't pay you for OT, you can have a helluva lawsuit on your hands. Unless they're on contract, I might have missed that in the story.
Re: Sinner. My grandparents were Christians (though not "born again") who for many years refused to eat at a restaurant that served alcohol, and would never consider gambling or lotteries. Refused even to have a pack of playing cards in the house because cards were used for gambling. Neither of them would have accepted winnings from anyone even if it meant bankruptcy not to accept. They were truly a couple who practiced their faith.
Something similar to the last story happened to me when my grandma died. Some charity organization continued sending donation requests to her apartment, which I had taken over. When they got a little bit pushy, I wrote them the following letter: "Dear X, my grandmother's address recently changed, so the donation request letters you're sending cannot reach her. Her new address is grave field IX, location G4 at the local cemetary. I would not expect an answer, as being dead is a full-time job and she is very busy. Best regards, OP"
What REALLY would have been sweet, SWEET justice, is if Karen never actually picked a ticket. Then, while calling each number individually, she would have skipping over Karen and going straight to OP because she didn't have a number. Then OP could have gotten involved in the glorious event, "sampling" each and every piece of deli meat before finally making the order and forcing Karen to pull a ticket and wait her turn.
The second story about the database... That's a too "high and mighty" IT dept. They should've been able to do an ETL to give OP access to a copy of the needed data in say a separate small server running Postgres. That will take just like 3-4 days of work and testing, and all will be well. The ETL can be scheduled to run at low load times. Saves everyone the headache of having to keep doing queries and responding to the data request tickets. Plus also keep data not needed by OP safe ('need to know' and all such)
Wrong take on the second story, Rslash. OP DID meet with IT, and they refused to budge. OP did things the way he was supposed to, and if the IT department was forced to work overtime, that's on their director and company policy, not OP.
I was honestly expecting the girl to make the Karen wait for 85 more people to come so she’d properly be Number 86. (Now I just thought of the anime. LMBO!) And boy, is 86 an appropriate number for her on a couple of levels, lol. That said, I think what she did was the better option to avoid getting into any trouble herself while exacting sweet revenge. Brava, ma’am, brava. B->
That last story happened to me, too when my husband died almost 20 year ago! They threatened me that it could harm his credit rating. I replied that he wouldn't be using credit too much from the cemetery. Eventually, after it was several hundred dollars in the red from service fees, they stopped sending statements.
@Mia Mira I thought so, too. But since he died without a will, they said I would have to go to a judge for probate to close it. He didn't own anything of value, so I wasn't going to spend money on that.
Regarding the IT ticket one, the IT manager should have seen those tickets come in, go to his boss and make the case. Op needed that data and he followed official process. If the worker bees had to work OT, then that’s managements failure. Not OP being a dick.
In fact after this was solved, a big future workload was taken of their shoulders.
100%
if you're the one working overtime with no pay because of this idiot you'd be pissed too. I'm amazed nobody from IT shanked the guy after hours. Probably because they didn't know who it was
Thank you, i was looking for someone to have said this. OP followed policy and its managements job to take care of their ppl
Agreed. IT had two weeks to figure out another solution ie give OP access but instead of doing that, they completed the tickets. That's not on OP.
As an IT guy, I can’t get mad at OPs ticket blitz. It’s the IT’s dept responsibility to not hoard access that doesn’t need to be hoarded.
This is a good example of a broken IT department. Our IT department will give you just about anything, if it's reasonable, even if it goes out of process.
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on.
We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week.
People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol.
He should’ve just had his boss deal with their boss.
@@McSnezzly Why are you basically just copying and pasting your same comment over and over? O_o
Op, are you sure you are an IT person? Because your comment suggests otherwise. Security means one should never allow direct access to anyone who asks for it. Smh.
@@DearFrogPrince Best practice is that access is given on an AS NEEDED basis. Clearly the person doing these reports NEEDED the access. As an IT guy, I would not limit their access, forcing me or my team to do such tedious DB queries. You strike me as one of those IT guys that likes to hoard information just for “job security” I planned my entire infrastructure opposite that idea. I give my end users whatever access an told are needed to get the job done without compromising the system. We haven’t had a breach in 5 years, how long ago it was that I built the current infrastructure.
No, rSlash. As someone that works IT, that malicious compliance is what's absolutely necessary. Even if he submitted a few tickets, then it wouldn't have solved anything and the dude wasn't budging to let OP use data. And really? OP made the worker bees stay over time? Bull-fucking-shit. You damn well know that it was the boss making them stay overtime for this.
Yup! rslash is WRONG again. (It's happening more and more)
yeah, he got too much opinion on some stories which he does not fully understand. he sounds like an idiot calling the OP a jerk
My dad works in IT as well he said something similar to you after i asked him about this
@@CanMav you can't expect him to be experienced in every field there is
@@AndrewHalliwell then he shouldn't make comments on things he has no experience in.
he used to just read reddit posts and not make stupid comments too much,
rSlash, you’re definitely wrong about the IT thing. They DID meet with the boss about access, and got turned down! Their only choice from there was to go the official way - sending in hundreds of thousands of data tickets.
Agreed! I have experience at IT and this boss seems too stuck up and by the looks of it is very unsure of how various departments work. He had it coming, especially since OP mentioned this isn't the first time, and he has accessed the data before.
This, they have meetings for a reason
how else were they supposed to get the data
As well, it was run past OP's boss who approved the action and specifically gave OP what they needed to do it. There's no way OP's boss didn't know the situation and how this would go down.
@@masterme1337 yup boss decided that head of IT needed to get the stick outta his ass and be smart for once, lol
As someone that's been shut out by IT, OP is completely in the right.
A team will suffer the pains brought on them by their leader, whoever that may be.
Yes, it's unfortunate the IT head was a pompous douche. But that's why the company head should've been more selective in who was promoted to that position.
Exactly 💯
100%
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on.
We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week.
People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol.
He should’ve just had his boss deal with their boss.
@@McSnezzly so basically passing the buck?
That last story, she should go to the bank with someone dressed as a psychic and say they are having a séance to summon Bill so he can close the account.
Underrated Comment
Honestly I think she just needs to inform the government and police... the bank knowingly created a debt for a dead person... that is Fraud isn't it?
Or get an older man simular age to her late husband and have them claim to be Bill.
Teller: But didn't he die?
FakeBill: I did but you insisted I had to be the one to close the account. So here I am. Hurry up and close the account so I can go back to (insert graveyard's name here).
Aren't you a psychic...
.,..,.....
I completely disagree with the calling the guy a jerk for "overworking" the IT staff. He tried to make the issue easy for everyone, was denied, and his job performance, and the job performance of others in sales were likely suffering for it. The guy could have faced repercussions for failing to plan appropriately to get the data he needs for each sprint. It sucks that people under the head of IT had to suffer for it, but they had to suffer because their boss was a jerk, not because OP was. Their boss could have seen the volume, addressed it with OP at the start of the sprint, and had given him access. This was in no way on OP, what were they to do, face possibly losing their job or being thought incompetent because their reports weren't timely? No way.
I was thinking something similar
Also, given the state of the IT Head, I guess he too was overworked and if the team knew why they were getting so many tickets, he would be facing the wrath of everyone else in IT as well.
I think he wasn't a jerk but still making a whole department suffer isn't really nice either. I kinda feel bad for everyone who had to work more because that one IT guy was on a powertrip.
100% jerk. You don't give people access to production databases, can cause huge problems, the it staff should have told him that they would create a automatic service that would give him the data needed. This is op being an ass in order to get his way, when he could potentially cause large problems.
@@brendenkruszka9460 aaand what about the problems he would face for not doing his work? What was he supposed to do? And the it staff didn’t tell him that, is that his fault?
"Go grab a shovel?". I couldn't stop laughing! 😂😂😂🤣🤣🤣. Then I started imagining this little, old lady walking into the bank pushing a moving dolly with her dead husband strapped to it. "We're here to close Bills account.". This has made my day. 👏👍👏👍
Go Shakespeare on them and bring in a skull, claiming it is your husband's. "Alas, poor Yorick! I knew him, Horatio."
The IT story the OP wasnt a jerk. He was told to "stay in his lane" so he did what he could. He also got his access he needed. It sucks for the IT guys but thats on their boss
Not to forget. The boss could at any time have come to him and given him access so that they could close all 400 tickets. This could have ended at any point.
100%
IT boss's fault, not OP's
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on.
We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week.
People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol.
He should’ve just had his boss deal with their boss.
@Aadi Sharma He was just following a policy he didn't make and doing what he was told. He's not a supervisor, manager, etc. Employee hours isn't his responsibility.
@@McSnezzly As a person that works in IT as well. I feel this. So much red tape beuracratic nonsense. I have to go through so many forms and shit just to request small things that sometimes i just wanna buy the stuff myself. And yes, people love to get mad when they create issues THEMSELVES. Snapping fingers at me and treating me like a dog. Next time they have a ticket in I'll be sure to do it, but just last of course..
7:15 - Dude... stop. OP didn't make the worker bees do anything. The IT manager did. You are completely off base here.
Edit: As I pointed out in another comment (for clarity), The IT manager had an entire week of seeing his subordinates swamped with tickets to approach OP and ask why the hell there were so many tickets, and if they could find a solution and purge all of the requests.
They did not - OP is not at fault.
Yes thank you
rslash is so out of touch in the reality of working in corporate lol
That story seemed to have struck a nerve for ol' Rslash. Do you think he worked at OP's company once or something? lol
rslash becoming more and more stupid in his video commentaries
@@m-1398 i begin to think he adds the comments to the stories at a different time than when he reads the story, he suggested to be helped from sales,ignoring that op is in sales to begin with and it was actually the dales manager to suggest this official way, i am honestly tired of hia ynta bad takes, and malicious compliances are all "jerk moves" to a degree.
I'd really like to know how OP is a jerk for "overworking" the IT people. He asked if he could have access and even said he'd be able to do it himself but was told no
ole rslash getting senile or something and not understanding things he reads
He really shut his brain off on that one
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on.
We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week.
People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol.
He should’ve just had his boss deal with their boss.
@@McSnezzly so I have a funny story about non-standard monitors. When COVID hit we all started Working from home and so the office sent us home with monitors. Well a co-worker complained that the monitors we were sent were too big for her desk and asked for smaller ones. Mind you these were the same brand and spec only smaller. In fact, we do have stock of those monitors for various rooms (the ones she wanted). But because she was working from home they claimed they would need to order them special for her and because thats not a model they can order they cant do it. Even though we have a literal closet full of them....sitting there....gathering dust. They arent in the procurement software anymore so no one can have them for any reason.
like wtf.
@Sariah Colette
Why are so many different accounts posting essentially the same thing, especially in response to people who AREN'T blaming OP? WTF is wrong with you idiots?
First story : What would be even more better is that she should "accidentally" misclick so it shows 87, serve OP and then serve the Karen.
@TommyInit 🅥 weirdo
My thoughts exactly.. that would have been amazing lol
The person behind the counter could also call out each number as the display changes. 47. “Forty seven? Forty seven?” 48. “Forty eight? Forty eight?” Etc., etc. Slowly, like “Bueller. Bueller. Bueller.” from Ferris Bueller’s Day Off.
No she should have accidentally skipped past the one she wanted
@TommyInit 🅥 ok
Second story: When you say OP was a jerk for making them work overtime. He didn’t make them do anything. They probably discussed it on their end about OT. And what do you want OP to do? He had to do his job which was exactly what he wrote. If he didn’t submit all of the tickets then he wouldn’t have been doing his on properly. What would your solution have been then?
I agree. I rolled my eyes at that side statement. Does he know how tickets are made in that company? He had to do 400 tickets himself cause surely they cant stack. So of course he had to do it. and seems he forgot the smartass insult of "stay in his lane" when he ask for it.
Plus knowing how corporations work, they probably would've shut down a meeting request immediately with the same reason OP didn't get the database access in the first place.
The lack of sleep after being a parent seems to have turned RSlash into a bit of a Kevin.
RSlash doesn't know how IT tickets work. He has been having a few weird takes lately.
100% agree here -- not a jerk. OP is doing what they need to do to get the job done and being stonewalled by IT (who was actually being snarky) is what set off their own future involving unpaid overtime. He would have been a jerk if he'd submitted tickets for all 5000+ clients at once, but he only did those renewing in the near future. Not a jerk and totally justified.
I don't know how databases work, but even so, I don't think the Op in the "no database for you" story was being a jerk for the MC. What else could OP have done?
Also, screw that Coughing Karen in the thumbnail
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on.
We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week.
People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol.
He should’ve just had his boss deal with their boss.
@@McSnezzly Are you planning on copypasting this on every response to the IT story? On a country large enough to have coasts to 2 oceans no two companies work the same
@@to_ony6298 I just asked them the same question on another of their identical comments ^^; Someone clearly cares too much, and has too much time on their hands...
I think I saw her on "Karens in The Wild". She went up to people and coughed on them and just laughed and laughed. What a B1tch.
@@61rampy65 That's where I saw her, and yes, she is a biznatch
I don't think the guy was a jerk. He had access by the end of the day so clearly it was possible the whole time. They were just doing what they were going to have to do anyway to get things done so unless OP just wasn't doing the job they were asked to do then IT was getting these tickets anyway.
I think the problem is that the IT workers suffered more than they should’ve. OP was completely in the right and I agree he wasn’t a jerk, I just personally feel bad for the IT workers who worked overtime with no pay
@@kninenights Its not OPs fault that the IT team queried the data in an inefficient way. Most database you can write a script to query all of that data and put it in individual files
@@pudintatter7196 I agree! And this is why I said OP was in the right. I’m not saying they did anything wrong I’m just saying I feel bad for the IT workers
@@kninenights
1. IT gets paid well to do a lot of nothing most of the time. They can handle one "sprint" of OT.
2. Their boss could've ended it before the sprint was over once he realized it would require so much OT to begin with. He's the one who denied OP, he's the one who made them work OT, so HE'S the jerk.
@@Richard_Nickerson still agreed. Never said OP was the jerk. It did say they had to work a lot of overtime as salaried employees and I would not envy that position. I’m saying the problem was the IT workers who didn’t deserve the karma they received while OP was still in the right for delivering that karma. It just hurt bystanders too.
Nah the tickets submission was done right, it's the IT boss fault he said you have submit tickets. You wouldn't even have to give total access. Just enough to view data. I don't hear the salaried complain when they get to have easy days when they've already done the work
Exactly. He tried to have a meeting already, so trying to organize another meeting would have resulted in another denial for his database access request. Plus salaried employees are salaried for a reason, they get to go home early some days and don’t get their pay cut, this just evened out those days.
Arabic song Wadhah ❤️😩😓ruclips.net/video/-JpeEHA8jnA/видео.html
rSlash, from your experience of reading Reddit stories, you’ve come up with a saying: Don’t mess with the IT guy. I think that because of this, you were extremely biased with the IT story, thus why you called the researcher a jerk in the second story. If he didn’t do what he did, he could have potentially contributed to his sales people losing 600 sales (400 + 200) if he had waited to query the data he needed for each individual sale during those sprints.
Whats the timestamp for him calling the researcher a jerk? I didn't notice anything like that on my first listen thru
@@amberglass7397 looks like he cut it from the vid after the backlash
@@typhoonhurricane18 ohh, that would make sense considering the messed up chapters
@@amberglass7397 Yeah, he definitely deleted that part of the video. After he read that post, he went on a little mini rant or whatnot about how OP shouldn’t have done that and how he was a bit of a jerk for doing that to the IT department. Obviously, now that he’s deleted that part, my comment and all the other comments calling him out about it are going to seem out of place, lol.
yeah he deleted it, instead of manning up and admitting to a mistake, lol,
Yeah, the IT story is on the manager. A sudden influx of tickets like that should have been caught and dealt with in another way. Also, if I get 400 requests for the same report just for a different client each time, I'll just write a script in an hour or so and be done before lunch. Depending on how ancient their servers are and how long it takes them to process something like that.
That IT department is kinda useless...
I 100% agree with you. Its part of ITs job to make scripts for stuff like that
Now that I think about it, it could have ended with another malicious compliance.
This being MS SQL, write an SSIS job that would get the data from the database and send one email per ticket to OP. Enjoy the 400 emails :)
@@mojacc Funny thing is OP was getting an email for each ticket with the data, and processing it already has been automated (at least in some degree from what's been said).
@@caralynx yes, but spread over two weeks. This would dump them all at once.
BIL: *"Gambling is sinful!!"*
Also BIL: *"Where's my share of the money???"*
its in hell, youll have to sin to get it, lol
Also, why do these fake christians never realize that they are also calling Jesus a sinner, since his first miracle was turning water INTO wine. Thus as a sinner, Jesus could never atone for our sins since they are making him a sinner. You can't have it both ways.
GOD created wine for man's enjoyment and healing ailments. Are you really comfortable telling GOD HIMSELF that he was wrong? How arrogant!
in the first story the IT manager should've known this was going to happen when they saw 5k in the requests. So if they fight that hill then die on it.
The IT story *isn't* the 1st story
That's the part I just don't get. They saw the 400+ tickets right at the start of their sprint, and instead of just giving him access to the database then...the IT manager just decided to make his team do the work? He's an idiot.
Last story: walk into the branch with a Ouija board and ask for the manager...
"So you want to talk to Bill..."
"Bill has stated that for your stupidity he is now going to haunt your bank, have fun"
That last story, the documents Frankie brought in should've been sufficient to close out the account.
Alternatively, if she was feeling REAL feisty after being told she couldn't close the account, she could've gotten a friend to dress up like a zombie and wheeled them in on a dolly announcing, "Here's the account holder."
Yeah. That last story is made up for sure.
You're awfully quick to criticize OP for his malicious compliance. He needed the information and was denied. He had to do it the official way. The official way had him doing exactly what he did. Your solution seems to be continue to ask for something that's already been denied. And since when is sales in charge of IT?
Yet i still feel bad for all employees who had no word in it but still had to work unpayed overtime because of that stupid manager.
Yes! Also he recommended that OP get the sales team on his side. OP is on the sales team and his malicious compliance was suggested by the sales manager.
Yeah. rSlash shut his brain off for this one.
@@annesophie4037
unpaid*
But the point is that it's not OP's fault, really. rSlash is being unfair to OP. We can feel bad for the people in IT who weren't responsible for the situation who had to work OT without blaming OP the way rSlash does.
@@featherton3381
Right. It's as if he just wasn't paying attention to what he was reading.
The solution to the last story is necromancy, bring Bill back long enough to close his account, then let him drop dead again in the middle of the bank.
Use the necrinomacon ex mortis from evil dead
Arabic song Wadhah ❤️😩😓ruclips.net/video/-JpeEHA8jnA/видео.html
I assume this was somewhere in the US. In England where I used to be a lawyer, it's quick and easy to get probate if there's a will, or letters of administration if there isn't, and you can do it yourself without a lawyer if it isn't a big estate or complicated. But this was a pragmatic and very satisfying alternative!
Nah, the IT story was justified, lol. Don’t be smarmy and tell someone to “stay in their lane” when they basically ask to do your job for you, lmfao. OP just made the manager do his job while OP stayed to his. ¯\_(ツ)_/¯
Some businesses work under strict data security and privacy policies, so they're reluctant to hand out access to their network to just anyone, even if they're a co-worker in a different branch or another contracted company. Understandable if it contains a lot of private or classified information and it's requested by a party that isn't 100% trusted to not leak it through an unsecured network or intentional doxing, but if it doesn't fall under those criteria then there's no reason for withholding the data access other than egoism.
Well, gotta say, you have that wrong. If the head of IT insists only IT staff access the database, then only IT access the database. I've dealt with some incredible dolts that have got into management of IT and it doesn't matter if your need relates to core business of the organisation or not... you can talk yourself hoarse and nothing changes until you act.
Yeah but OP didn’t even try, and the whole post is him bragging about his malicious compliance, even though the boss wasn’t even hurt, just the worker bees were
@@Second_of_four "that was immediately denied" you know... the whole part about them calling IT about this exact issue. And the boss was definitely hurt or he wouldn't have come in there looking to find out what could be done to prepare or prevent this. Besides what were they supposed to do? Just NOT get the job done because they don't have database access?
@@TheWeaponshold it was immediately denied, but he didn’t then go higher and try to explain why it being denied was a bad idea. They said no and he stopped the fight right there
@@Second_of_four he literally went to the highest position in the IT department. He went as high as he could for this request. The only AH here is the head of the IT department.
@@beccafreeman4694 the head of the IT department is also an AH, but there was no sign that OP put up any real fight, he didn’t even appear to fill in the head of the IT department on why the protocol was such a bad idea, he just immediately went into his malicious compliance which caused a lot of stress and headache for a lot of innocent people. I stand by Rslash on this one, I thought the exact same thing while reading the post myself. If you disagree that’s perfectly fine
My thoughts on the last story, if only Bill can close the account then ask Bill to pay for the account.
That's what I expected her to say, but I guess hanging up saves time
I'd tell the "He's in plot # 7 in Town cemetery...go collect it from him."
Second story: No, the IT worker bees are totally invested in the concept that they “own” the data, so they deserve the malicious compliance. I live this every day. 🤦🏻♀️
Many years ago. I went into a big red ‘S’ store, the deli used this exact same process, well I knew the workers on duty, one of the managers, came over and went nuts at the staff for not using the ticket system. So they stood there and slowly clicked over the system in front of them, it took nearly 10 minutes, customers were starting to have to wait, but they advanced right through the count, slowly reloaded the tickets and started all over again. The manager just turned tail and walk off, the customers all burst out laughing at the manager. The staff apologised for the delay, in no time the customers were all served and everyone that day had a funny story to tell.
So when I read this my first thought was that you were being coy about referring to a Staples (an office supply store) for whatever reason, and something about the idea of a Deli in a Staples is unreasonably hilarious to me.
They have that number system at our local DMV. So the last time at the DMV was my first time there and I had no idea what to do. I eventually notice the ticket slips, grab one, big sigh realizing I'm going to be here for awhile. The counter on the wall is serving number 92 (or something of the sort) my number was in the 120s. So I grab a seat, a guy I was sitting next to was exhibiting signs of impatience: shaking legs, looking at his watch, clearing his throat. It was a sight to behold. At one point he got up stormed over to the counter and started in on the lady asking how long it was going to take he has been here for hours blah, blah, blah. He just wanted to renew his license. She calmly tells him, "sir this isn't the area where you renew your license. The area you need is over in that department which you will need a new number for. The guy was pissed. He went over to the renewal area and started in on them...he eventually ended his rant asking if he would enough time to run out to his car to grab his phone. The lady said she didn't see why not. As soon as the guy left, she asked over the speaker if anyone was there to just renew their license. I looked around-no one stood up so I went over. The guy came back and saw me in the booth awaiting for snap of the camera. The guy just turned around and left. While finishing up, she tells me that people get confused all the time and the number system is actually for a different part of the DMV. I believe they have since remolded.
@@KattWithAnAtSign I suppose if you’re not from Australia you would never know, especially if you’re born post 1990. Way back then, the staff wore a red bow tie with a red apron.
RSLASH! Thank you so much for breaking up the stories with timestamps in recent videos - I sometimes lose focus and need to start the story over and this is SUCH a useful feature 🤩
Same
@Dana Claudia Not sure how this relates to the comment above, but yes
7:30 disagree- the boss is hearing the complaints and any good boss hates giving OT even if unpaid because it looks bad on high level meeting if you are giving a lot of it
The sales guy is a jerk? How is this any different than some of the others stories I hear sometimes? Some of them could lead to a businesses shutting down and youre worried about people working for salary? Naaa, putting in over 400 tickets is more like job security for everyone.
Not at all I work in IT. It’s not the IT’s manager or his boss’ say, it’s usually data security, accounting if they need a software license to access the data, and so on.
We can’t even order a non-standard monitor without a whole email chain. Also, regardless of what makes it easy for IT, non-IT managers and their bosses don’t care. Network security randomly updated one of the programs sales/VP/we/accounting use. Then they broke it for a week.
People blame IT when we’re treated like worker bee idiots. Remember, we get yelled at if a person deletes their own saved files lol.
He should’ve just had his boss deal with their boss.
I mean if only Bill can close his account, Then only Bill can pay that Service fee.
Oh they'll take the service fee payment from anyone.
The last story about closing an account. I remember one where they said. Oh. You want talk to YXZ even tho I have said they have died? No problem. And they walk in the next day with an urn.
And they were somehow the bad guys for traumatising the desk girl. And my girl I mean a woman in her 30s or something.
I remember. That's the bureaucratic mindset for you, or else these people are power trippin and hoping to string suckers along for more fees. I mean, I'm a complete dunce and even I know these places have procedures in place to terminate the accounts on behalf of the deceased.
You bring in a death certificate.
I remember him reading that story! Had me dying laughing! xD
@@mariposa9506 She did... AND the will. Bank was STILL being idiots.
@@mariposa9506 An urn with the persons name and pic of them on said urn counts as the death certificate.
4:50 I did a very similar thing for a very similar reason, except I automated the ticket entry from AutoHotHey. So IT had suddenly hundreds of new tickets by mid morning. It's not douchey at all, that's entirely on IT. If they want people to stay in their lane, that goes both ways. Don't like it, change the policy. And corporate jobs rarely accept that a problem exists until it blows up in their face.
The second story. It was a perfect move as the IT boss did take direct unhappiness from the employees. And he had talked to Sales and they tried to work with the IT manager. This was the best story and he needs a bonus.
Having been on all sides of the database one, yes, it does indeed suck for the worker bees. However, it is not the poster who caused that suckiness. It was the worker bee's manager who did not understand the risks, did not plan accordingly, did not seriously consider the poster's proposal and just dismissed on policy in a silo-protecting manner. If the boss had instead taken the matter seriously and seen that the poster actually wished to spare his staff a lot of work, the pain would never have happened. This is the manager's fault, not the poster's.
I really appreciate the fact that rSlash has been adding chapters to his videos. Makes it easy if I'm looking for a particular story. Thanks! 😊
For me, chapters make it easy to skip ahead to the next story when r/slash goes into one of his personal rants about something. We don’t care, we’re just here for the stories.
I'd appreciate it more if the chapters were accurate... whoever is dividing them doesn't seem to be using the correct timestamps lmao. For example, the Extra Cash chapter starts at 8:33 but the actual story starts at 7:00. They're kinda useless if the chapter itself doesn't start til mid story...
@@howling_starr From what I'm seeing in the comments, theyre messed up in this video because a section was deleted from the second story, with Rslash calling OP a jerk at the end? Havent seen that bit myself so Im not sure what exactly was said
First rule of IT: if someone makes you do a dumb repetitive task, find a way to automate it.
This was absolutely 100% the way to do this request after getting your proper request denied.
She has multiple proofs that she's the wife and that Bill is literally dead, but they refuse to let her close the account? Wtf is wrong with them?
Greed
@Ashley Andrea
This is literally irrelevant. I'm not talking about that story, and I already agree that OP isn't a jerk in that story.
I’m glad everyone else here is calling him out.
I love how Rslash keeps making a fool of himself with his opinions on stuff 😂😂
guy changed kinda annoying like the # of times he said hes a professional youtuber when guy reading free stories from reddit
@@nightcore12348
dont forget the "now i run a business, and I hire my editor" thingy which he emphasize every chance he makes
@@m-1398 likes he’s maybe the only RUclipsr that I actually listen too for Reddit stories but it just gets annoying when he starts talking 😭 like the # of times I wanted to comments guys i think he’s a professional RUclipsr like ok ? That’s why I skip to the stories
@@nightcore12348 Yeah and it’s not even just about being a RUclips, he will use anything in stories as an excuse to talk about his life for like 5 minutes straight
@@BunchyPanther42 yooo Fr like I was listening to his recent video 3 stories but half of the video is just him talking like guy we get it move to the next story 😂 that’s why I skip
A lot of malicious compliance plays out like old Looney Toons bits.
Boss/Karen: Give it to me!!
OP: Are you sure you want it?
Boss/Karen: YES! GIVE IT TO ME!
OP: Well Folks, they said give it to them
*Tunes
The OP on the second story isnt a jerk, in the first place he/she should have been given access to the database at the start (even just read only privilege) since he is working on the analytics. Data analyst's fuel is datasets and without access on it they cant do any task that is given to him. The I.T people is just lazy in making a system or checking system logs and documenting OP's access (if their main concern is security). They shot themselves in the foot for not giving access to OP and they deserve it....
RE: the IT access problem. That reminded me of a mess very near my retirement from active duty military. On Friday afternoons I would pull data from four data bases, format in Excel, and post on our intranet. One Friday it didn’t work, so I attached the spreadsheets to emails and sent them directly to our customers, and emailed IT. On Monday morning I got a call from IT. He asked exactly, step by step, how I had been doing it, after which he exclaimed it shouldn’t work like that. It should NEVER have worked like that! I told him that’s how I was taught 3 1/2 years earlier, and, as I would be retiring in six weeks, don’t bother trying to retrain me! Someone else had to pick up that slack until my relief arrived. I felt I had just sidestepped a land mine!
rSlash doesn't have any right to judge OP. He only follows their own rules.
I mean, if I order 100 burgers from McDonald's I would be following the rules, but you could probably judge both my health habits and my motives for making the workers make me 100 burgers.
@@scottbecker4367 You don't get to judge the one who ordered. They might be having a party or sth.
The only problem will be the order is at the last minute and the owner/manager agrees to accept the order and force the staffs to complete the order without giving them OT like this case. However, in that case the staffs could choose to either not do it or file a complaint to corporate/union or sth.
This case is the problem with the ego boss.They need to experience the hardship before they could loosen up the rule. Otherwise, OP wil be the one who suffers as being incompetant or sth.
@@jinraigami3349 sure you can judge the one who ordered. You're just not trying hard enough.
@@scottbecker4367 Then we can judge you that you have free time to do uselsess thing as judging others for random uselss thing they do.
@@jinraigami3349 indeed you can, but then I can judge you for judging me for judging other people, thus starts the cycle of judgement.
"No database for you"
3:55
You literally read multiple sentences about how he DID go to IT and try to do this cleanly.
4:30
And multiple more sentences about how OP talked to their own boss about it.
So, you're wrong. Also, this isn't AITA, so... pay attention to what you're reading, and sometimes it's actually good for you to keep your opinion to yourself.
It's not as if OP knew they'd have to work unpaid OT before it happened. It's not as if the IT boss wasn't involved. Given his stress and the amount of work, I guarantee he was helping his "worker bees" as you put it.
OP asked for the workaround and was denied, told to do it the "normal" way. It's quite literally NOT OP's fault that the "normal" way had such consequences for the IT department. It was easily avoidable the whole time. OP tried the diplomatic approach and was rebuffed. You literally acknowledge that he tried and was denied, wtf more do you want?
It is a bit funny that he treated this like AITA minus the score.
Counter: *is at 29 and counter girl is serving number 85*
Karen: and i took that personally
But it was IT who denied OP the access to the database. They got what they asked for.
From what we saw of this IT boss, I don't think there was any "diplomatic solution" with him. Some people have to suffer the consequences of their actions before they change.
It's not often that the IT is the one who suffers from the malicious compliance, but that was glorious
Honestly, what the hell was that bank expecting? Bill to rise from the dead to close the account himself?
OP: Drinks a glass of wine
BIL: " *THAT"S A SIN* "
OP: "Well if its ok for the son of god to turn water *into* wine, then its ok for me to *drink* it"
BIL: 😲🤔😞
Now I can go on the train with something to listen. Thanks
Nah, not letting OP into the database is perfectly ground for what he did. Ultimatly the workers suffer from the Boss' F- up. And then if any of them get sick of it and quit, then that is ALSO The Boss' F- up. All OP did was light the fuse. Not the A-Hole.
rSlash, to be fair my guy, the old lady digging up her husband to close his account would be some hilarious malicious compliance
The first story reminds me of the waiting room in 'Betelgeuse' where he has a huge number, steals another Witch Doctors number, and ends up having a shrunken head. What would have been cool would to have called out the numbers as she clicked them. Too cool.
Before my husband went into law enforcement, he worked in the trades.
He was putting in a phone system for Pillsbury in St. Paul.
He needed some very specific equipment that he kept asking for someone to deliver to him.
After hours of continued silence, he finally got a call out to all of the employees, and asked them if they realized this equipment was for their Pillsbury account?
Holy cow did that equipment, and then some, get there quickly! 😂
The IT guys didn't plan their sprint correctly. They took on way to many stories or issues in their sprint. That's up to themselves. They made a mess and suffered the consequences.
For the IT story, OP did go through the official channel, and was denied. One would.assume after the first batch of 400 came through, maybe the decision should have been reevaluated, it wasn't until the next spring came that the IT manager finally grasped what was happening And why.
Completely wrong about IT, Sales makes the money sure, but they have no say when it comes to IT Compliance and Access. This was the perfect way to force a solution.
An IT team that handles requests like that should not be working in sprints anyway. Sprints are not a good way to dynamically respond to bugs and ticket requests as they come in. An IT support team like that should be running something more like Kanban
I recall hearing a similar story to the last one where the widow basically went "the account is in my husbands name, yes? so you'll have to talk with him about it. here's where you can find him" and she gave them the adress to the graveyard he was buried in
Frankie should've done the same as another OP:
Walked in with an urn.
"Here's my late husband. I'll be back to pick him up in ten minutes. He's really craving a jelly doughnut today so I'm off to the coffee shop."
So what if he was buried? The _bank_ doesn't know that.
So basically, this bank is harassing an old lady to try and extort money out of her using her dead husband? To pay off a debt that didn't exist until after he died? She needs to talk to a lawyer, this case is a gold mine!
That last one reminds me of 2 other stories. One involved changing the name on the power bill (they took in the ashes), the other a credit card that they refused to let her close or pay anything on. But she could still make charges.
Grandma: "my husband died. I'd like to close his account."
Bank: "you'll need to raise him from the dead to do that, ma'am."
Another identical last story--account holder died, their son needed to handle some fee details with it, bank refused("it's in your dad's name, only he can do it"), son kept repeating he died, they refused...many details later, the son ended up bringing the urn w/ dad's ashes into the bank as proof that account holder could not personally do it. The bank pulled a "surprised Pikachu face" & called security. The son explained "they refused to let me handle the account, so here's my dad."
i don't blame OP on the second story, yes the IT workers suffered the consequences but i blame the head of IT for making his subordinates work overtime for something that was clearly abnormal instead of simple asking OP what the hell was going on
R slash, you are victim blaming here, when the tickets came in, it should have been obvious to the it management that there was a problem and that making people work unpaid OT was their decision, not OP, OP only gave them incentive to give him access, management decided to be stubborn and they screwed up, not OP
“Over 4000 clients. armed with my list of over 400 clients” 😂
No. Their boss punished them by not having what it takes. Dont blame those doing what theyre told.
My dad died, widowing my mother, in a state without marital community property. After he died, mom found a credit card in his name only that she didn't know about. Since it was in his name, and not hers, and there was no community property in that state, she never made any payments.
Eventually, she started getting calls from the issuing bank. She said that she would not be paying it. They informed her that if she didn't, it could have a severe adverse effect on HIS credit. She said, " That's fine. He doesn't need a credit score anymore!" and then hung up. They haven't bothered her since.
I think we found a new Rock Paper Scissors: IT, Sales, Higher Ups. Higher Ups don't mess with IT, IT doesn't mess with Sales, and Sales doesn't mess with Higher Ups.
rSlash: Like, what did they even expect this lady to do? Go grab a shovel?
Didn't get it at first, but when I did, I had to keep my laughter down so I wouldn't wake anyone LOL
I never imagined I would say this, but I agree with Karen in the first story. If I arrive somewhere where I need a ticket to be served and the ticket number doesn't match the number of people in the place and the number on the display, I'll ask if there's something wrong.
Of course my tone won't be rude, but I hate standing in lines and usually give up and leave when something is taking too long.
I think its ironic Karen was #86. That makes total sense. 😁
Can't grandma sue the bank for harassment at that point? They know her husband is dead, and it's disrespectful and even inhumane to put her in this situation. "Hey, lady, you need to keep putting money in this account that we won't let you close because your husband is dead, and the dead can't close accounts."
Lol the story with the tickets. Those IT people deserve a raise or a bonus or at least but them lunch 😭
So I have to tell you this! Hopefully you see it. We have a daughter just a little younger than yours (born May 4, 2021) and if she is upset, your voice soothes her! I think it is because we listen to your content almost every day. We started listening early on in my pregnancy! Just thought that was cool and wanted to tell you
7:12 this was likely the only way OP could’ve gotten the message across though. Does the head of IT in this story sound like the kind of guy who would see reason in this circumstance? Probably not, given that OP stated the reason they needed the access in the first place and was still told “no, ONLY IT can have access”. Plus, to OP’s credit, they didn’t fully go through with it, they made the offer again to just have access themselves and it was given to them. Plus, judging by the IT head’s sudden change of tune, I’m guessing his workers weren’t the *only* ones who were on the receiving end of the consequences of his decision.
Sinner sounds like malicious compliance against a choosing beggar.
That last Story reminded me of when my father died. My mom wanted to take over his mobile phone contract and was flat-out told, "for this, we need the signature of the owner ..."
Needless to say, she was not amused.
With the last story: if the bank was sending monthly statements, in the mail, I would either send it back with "deceased" written on it or forward them to the cemetery were he was buried.
Malicious Compliance against IT is a really really dangerous play.
The last story?
Frankie: "Oh, you'll have to take that up with [deceased's name]."
Bank: "Could we speak with [deceased]."
Frankie: "I'll bring him in." *goes to bank with urn*
Bank: "Those are someone's ashes!"
Frankie: "Yeah. He's been dead awhile. Well, tell him what you want."
"No database for you" Not a jerk, needed to make a point and did so in the way they were presented..."if I had to stay late and not get paid overtime" blame your boss because they are completely at fault not OP who was just doing as they were told and following protocol after being turned down.
No one ever forces another person to work unpaid overtime. If an employer doesn't pay you for OT, you can have a helluva lawsuit on your hands. Unless they're on contract, I might have missed that in the story.
The Karen on the thumbnail, I remember her, she isn’t even being antimask, she’s just being a biohazard
Re: Sinner. My grandparents were Christians (though not "born again") who for many years refused to eat at a restaurant that served alcohol, and would never consider gambling or lotteries. Refused even to have a pack of playing cards in the house because cards were used for gambling. Neither of them would have accepted winnings from anyone even if it meant bankruptcy not to accept. They were truly a couple who practiced their faith.
MaliciousCompliance is my favourite type of stories
2:08
nah she shouldve accidently clicked on 87, say "sorry ma'am my mistake" and then restart
Something similar to the last story happened to me when my grandma died. Some charity organization continued sending donation requests to her apartment, which I had taken over. When they got a little bit pushy, I wrote them the following letter:
"Dear X,
my grandmother's address recently changed, so the donation request letters you're sending cannot reach her.
Her new address is grave field IX, location G4 at the local cemetary. I would not expect an answer, as being dead is a full-time job and she is very busy.
Best regards,
OP"
Her: Can I close the account?
Them: No, only Frank can do that.
Her: Well, I suppose only Frank needs to pay you then. Good luck with that.
What REALLY would have been sweet, SWEET justice, is if Karen never actually picked a ticket. Then, while calling each number individually, she would have skipping over Karen and going straight to OP because she didn't have a number. Then OP could have gotten involved in the glorious event, "sampling" each and every piece of deli meat before finally making the order and forcing Karen to pull a ticket and wait her turn.
The second story about the database... That's a too "high and mighty" IT dept. They should've been able to do an ETL to give OP access to a copy of the needed data in say a separate small server running Postgres. That will take just like 3-4 days of work and testing, and all will be well. The ETL can be scheduled to run at low load times. Saves everyone the headache of having to keep doing queries and responding to the data request tickets. Plus also keep data not needed by OP safe ('need to know' and all such)
Wrong take on the second story, Rslash. OP DID meet with IT, and they refused to budge. OP did things the way he was supposed to, and if the IT department was forced to work overtime, that's on their director and company policy, not OP.
I was honestly expecting the girl to make the Karen wait for 85 more people to come so she’d properly be Number 86. (Now I just thought of the anime. LMBO!) And boy, is 86 an appropriate number for her on a couple of levels, lol.
That said, I think what she did was the better option to avoid getting into any trouble herself while exacting sweet revenge. Brava, ma’am, brava. B->
That last story happened to me, too when my husband died almost 20 year ago! They threatened me that it could harm his credit rating. I replied that he wouldn't be using credit too much from the cemetery. Eventually, after it was several hundred dollars in the red from service fees, they stopped sending statements.
@Mia Mira I thought so, too. But since he died without a will, they said I would have to go to a judge for probate to close it. He didn't own anything of value, so I wasn't going to spend money on that.
My father was forced to do a very similar thing. That’s just how IT at big companies works most of the time
Nah second story guy was fine. They work for a jerk/ someone incompetent that's not OP's problem.
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