Clients Say, “I Am Not Interested.” And You Say "..."
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- Опубликовано: 7 ноя 2019
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If a client said to you, “I am not interested.” what would you say? Do you ask them why they’re not interested? Do you part ways with the client? Or do you finesse an objection handling technique that might give you the sale anyway? Probably the latter, but what IS that technique exactly? Watch this video to find out now.
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#SalesTips #ClientsSay #Objection #HandleObjection #NotInterested #ConvinceThem
This video is about clients say “i am not interested.” and you say ... i am not interested
• Clients Say, “I Am Not...
I would love to watch a video on "how do I follow-up?"
me tooo
Yes man that's most demanded.....
Yes!
Me too!!
Agreed
What works for me like a charm is saying "Of course. I understand. This product is not for everyone. I hope you find what you are looking for." Then I don't mention back anything about the product. I focus solely on the person, in building a connection. Actually enjoying the interaction. I genuinely give them value. 7/10 of these people call me back.
👍
I've been watching different videos, reading all sorts of comments. But yours by far the better advice. Your suggestions are right on and I'm going to put them to practice.. you make any videos?
that dosent work with big company bosses who dont have alot of time
@@robertoleeva985 ❤
agreed. building a powerful connection builds new bridges and new opportunities.
Why do people hate on this guy, this is gold!!! I've been cold calling for weeks, and keep running into this objection more than any other. These are great lines!
Years I have been waiting to hear pitch sales or how to regain clients resales.
I've been cold calling for years and still hear this everyday
Because he is Chinese and with an accent. Basically prejudice.
I LOVE the line “can I be the first in line on who you call?” WOW! Why in all my 20s of selling have I ever thought of that when I have to make my 20 cold calls a day on the phone which I hate doing because I’m more of in person sales! This is incredible! Thank you. 😊
“Why you not Interested?!” Lol great tips. We need the video on the follow-ups.
its simple. Once you know why they are interested. You get the opportunity to renegotiate the contract so its more attractive to the buyer. Instead of them just walking away and saying no.
TOTALLY AGREE!!!
lol I was thinking the same
I've had some sales people tell me..."Why you lying, you need my services"🤦♀️ If you want to be successful in business you need to have your scripts ready to handle rejections... Remember your going to get a lot more NOs before you get a YES. It's important to have your scripts available!
Yes indeed. That is why we learn so many years marketing, sociology, psyhology and strategic communication. When one come and ask "why " after "no", than we clearly understood his level of education. Is called "Entreprenour or nepotism" because... he started his own company with his "dad´s money" and he didn``t had education in the field. That can be a scenario for those "aerial interlocutors which are known as not connecting brain to mouth "when they talk. They are ussualy not reliable costumers, as a leader you can not on them becauze they dont know values as well. As a rule they function after their own "rules and norms " not after book and integrity. Is just like ok, we keep in touch , I will never count on your business credientials or your word.
Scripts are for amateurs and sticking to scripts is the quickest way to lose a sale
@@drewb.5419 No, amateurs reading scripts like amateurs are.
I let my 🔫 handle rejections 💀
Client: "I'm not interested."
Dan Lok: "Yes you are."
This is my first job as Bench Sale Manager and I was so nervous about how I’ll deal with clients as my English is not so good but I watched your videos and learned some techniques that really helps me a-lot and I’m happy to sharing that today I’ve placed my first sales in just 18 days after I joined the company also I’m feeling much confident than before. Thank you so much @DanLok.
You’re techniques are awesome.
Which one of these techniques helped you the most
Hey listen
@@woo1164Apparently this video helped him with his English...🤔I wonder what kind of benches he manages to sell.
If I watch too many of these videos I'm going to start calling people "Mr. Prospect"
😁👍
Lol so true!
Or Mr. Client🤷🏻♀️
lol
🤣
I have no words honestly. Sifu, this free training you provide is a billion times more valuable than any formal education I've ever had. Thank you ♥️
10000% Agreed
This is horrible advice.
Paid comments
@@kohlpenney43 why?
Video!!! Moving sales reference would be amazing!
I am new into sales business, I'm so glad I found this video. nobody tells you professionally about all this details which is so necessary to give information to staff. Thankyou it will help me alot .
So true, no one tells you. I'm like yesterday new to this sales business too.
*a lot
Me too I’m new into it. Nobody will tell you they will just say please follow up.
Thank you sir for this video.
THIS WORKS! Tried it today on a client and after weeks of trying to convince him this one simple question changed his mind. THANK YOU DAN!
My problem is, clients sometime never reply to the quotation.. i am sending a lot of reminders but i wanna know at least if they’re not interested.
I loved it! You have no idea how helpful you're being Sifu, not only for your lessons but also because you are example to follow due to your experiences, you show there's no valid excuse !
"I'm not interested."
"Hello, not interested. I'm salesperson."
*proceeds to lose client forever*
Hahahaha this made me chuckle
Hahahaha wth 😂😂
I'm groot
😂😂😂 True
Muhaimin Zulkarnain that’s the funniest reply
I’m new to sales and I thought I was a GENIUS for asking why they aren’t interested. I NEEDED THIS VIDEO, thank you so much!!!!
Same, I was like "Why are you not interested? We are trying to get some Feedback" 😂
@@user-ie5sb5gy6q this is genius ahahaha . I am having that struggle I am not interested. what do you guys say after they answer?
Absolute genius ! I thought the same 👍🏼
I love this so much! Sharing valuable, effective tips! So wholesome! When i was in sales, everyone acted like it was such a cut throat boys club. Every man for himself, keeping effective tactics secret so no one else can start competing with them in a field that is already so competitive. This video makes me feel better as a former salesperson and as a consumer.
"I am not interested" and you say, "No interested is a level of interest" :D GC
Ha!
Im saying it next time
@@reda_valle anytime you want to lol
XD!!
I’m dead
"We will either find a way or make one".Thank you MR DAN
I've been putting resumes and going into the job interviews for some time, and it is kinda like "selling your abilities and previous experiences" to the prospect. I have been in 4 job interviews since I put the resume, all that happened like in three days or thereabouts, in my first job interview i was frozen like a deer that sees a car light. Then, with the help of your videos, every single interview I went after that, went better from previous one. I have three more on the line so thank you for all the support. This information is priceless..
Dan, you give me some amazing tools to succeed in my cold calling business, you provide tons of valuable information, keep it up! The best way to get all you want in life is to help tons of people get what they want and you fit that description exactly, love listening to you
I have the same interest. Please help Dan.
Please, you definitely need to do a " how do you call them back " videos. I feel like its so important and we would definitely use it a lot.
Good stuff Dan... I've been in business development for 15+ years, and when I worked in corporate sales training I remember this in my training A "No" is always a delayed "Yes"
hey, I'm new to sales. i would love to more know about the following topic from an experienced person. are you down to help me out?
Customer: I’m not interested in changing.
Salesman: I can understand your reluctance to make a change with a company you are 100% satisfied with?
Customer: well I wouldn’t say it’s a 100%
Salesman: oh! Give me an example (example given). If I could fix that issue would it mean enough to you to make a switch today?
Do the video(s) about follow-up calls Dan. We will appreciate it massively.
Keep up the good work.
"5 follow-ups 80% of the time". I hear many variations of this. Ryan Serhant says you follow up until you get a yes, or unti you read their obituary.
I will until is my IQ as in my 'I Quit' level which is never.
Bucky Barnes "Follow up until one dies!" @ryanSerhant
Actually, there will be a 1000 problems infront of you u can't skip it because success only recieve when you face all that problems... Buisness for beginners will not be easy as you think, only thing u have to do is don't lose your hope keep facing new problems daily, sometimes you have to struggle for day night, no matter try hard.
Because success will be waiting for you
Thx bro , u encouraged me as a new man in sale
The more videos I see of you the more confident I feel to pick the phone! Thanks Dan :)
WOIW man simply Impressive, Im a good cold caller but got stuck in the " I'm happy where I am right now", you are so right - asking them if I could be the first person in line they call when they want a new investment product is just awesome. I'm gonna use it next week Thank you!
P: IM NOT INTERESTED
S: WHY U LYING
Why you always lyinn
😂
Yes Mr Dan,Please Grace us with a wonderful & effective Follow up training. This is one of the hardest things for sales professionals.
This is some of the best objection handling advice I've ever heard.
Hi Dan, You have a great voice. I was really inspired by the way you presented clearly on this particular topic. I am in the sales department. I have to deal with the same sentence at least 20 times a day. After watching your video, I felt confident in myself. Now I'm going to use it. I want to watch the follow-up video- How to follow-up?
As soon as you say “I understand, and can I ask you a question” you have now joined the lump of robots who say the same thing at a used car lot. I believe this guy is his own biggest fan!!!
The second response is powerful . Very good advice .
I would love to watch a videos on "how do I follow-up ?" And how do I start conversation over call.
Hi
@@nnamdiwisdom9505 yes please,tell me
One thing I'd like to add. Don't try to make them climb the "yes ladder". "Yes" is a commitment. If they're already saying "no" with "I'm not interested", they're not gonna be willing to make any kind of commitment. Saying "no" actually settles the stomach and helps relax. So just rephrase it to get the same answer, but with a "no" response instead of a yes.
"I understand, but would it be ridiculous to ask you a question before you let me go?"
"Would it be too much to send you our catalog and contact info?"
"I understand, and you seem really busy, so is it too much to ask if you could call us the next time you're looking for *blank*, so you're not wasting your time later?"
Make it seem like a convenience to call you, and use tactical empathy when possible. Don't say things like "I don't wanna waste your I time" or "before I let you go". Choose words that make them feel like they're in control. "So you're not wasting your time" and "before you let me go". The illusion of control is powerful. Let them feel in control, they'll feel more comfortable. Don't use an assertive tone, try to end with upward inflections. Phone sales are the second worst, cause you can't use body language to help (which makes up 55% of the message you're getting across.)
thanks for sharing. like your way. what do you recommend to do to learn this stuff?
Thank you Sir
This is called selling pussy without having one. All they do is smell you 😂
This means a lot, thank you.
Chris Voss’s book, Never Split The Difference.
Master of High Ticket Sales Dan! Always teaching great sales tactics 👍
Watching these vids to learn how to dismiss salesmen with greater efficiency and counter these techniques. Thanks, Dan!
I never felt hate this Master ! I enjoy your teaching everyday 🎉❤
Love your videos Dan. Ask for permission, never argue, send them information to be o the top of their mind, have them answer their real objection (What maybe would need to change for you to) great video.
How do I follw up?
Would love a video on following up with a prospect. You talk mostly about now wanting to be required to follow up with them, so it'd be interesting to see how you would approach it.
Really loving all the knowledge you're sharing with all of us, Dan!
The best answer I ever heard!!! Yes!!! Now we need follow up tips. 💪🏽
…my client just said that 😊 they didn’t like the unit …Glad I saw this before responding…thank you
Hey Dan I've been watching your videos for quite some time now they are very helpful I sell used cars on the side once in awhile and you are dead on on this video with the right approach about 80% of those people end up buying from me of course selling cars at a realistic price for what they're worth helps also
I work as an IT Engineer in a well known car sales company and often I repair PCs near sales staff. When I hear these guys talking to clients it sometimes makes me cringe at how poorly they sell the products and handle objections. One of these days I'm going to step in with Dan's techniques and show those guys lol
Car sales definitely cringe. Rough tactics as well as even tougher rejection taking.
You've been an amazing salesperson I've ever met "how do I follow-up?"
What’s the best way to circle back with your prospect without sounding desperate???
HI Hassan here an IT student and sales beginner i am learning sales for about a weak now this lesson was wonderful and helped me a lot, next time i try to sell my friends something and they say i am not interested i have the weapon to fire. thank you so much Dan for helping me and other thousands of people.
I say this to myself before every client interaction: sharp as a tack, person of authority, and enthusiastic. The words I say are less important than the energy I transmit to client. Be simple and be in control. But good tips in video. I like the general ideas.
Did you get that from Jordan Belfort?
@@reynardhansel7868 yes I did
@@samjoe2970 thought so
This guy is actually very helpful, i found very challenging selling my services and his examples are really practical and applicable.
Great Great Great Dan!
You solved half of my current problems with this one video.... Thanks a lot😊
"I am not interested/I'm perfectly happy with my current supplier/I don't need everything, I already have everything I need" is the objection I hear the most often.
same
Dan, that's great.looking forward to watching your next video on follow-ups.
Awesome video as always Dan. I am in the market for a car , tbh, not one single sales person follow up, call back, or respond in a professional manner. Seen some of the most laziest people in my life, they dont even put the effort to negotiate to make the sale happen. I would say 95% of them they have no idea about sales, and i am still shoppin for a car
The car market is super hot right now, they don’t need to convince you to buy a car when they’ve already got loads of admin to do for those that already bought one.
Please add another video on closing and what to say when we follow up! Please do. I appreciate what do you have to say and it helps me be better business woman.
Sir...I started watching it videos when I was in Hong Kong..2017..I work as DOMESTIC WORKER..now I'm one business woman...I keep my mind .what I said...I follow ur advice... each videos I watched..thank you...for ur share... It's always work...now I already habit everytime I talk and deal with custumer...
You always post your videos right on time! I listen to them while I’m driving to college every morning.
Which country
Fun Zone US
Thank you this is excatly what I needed for my real estate company
Definetly one of the best videos I've watched.. thanks @Danlok.
Congratulations, darling!!! First Lady AND second lady!!! So inspiring!!
I always watching your videos 3 days in a row now, since i saw your "copywriting" and "sell me this pen" video.
I’m interested in a “How To Follow Up” video.
You just did with this video exactly what you are teaching, thank you for the value in advance, you got my thumbs up.
I am not a business major, I work as an esl teacher so I need to discuss these things to my foreign students and I would say this video is indeed a life-changing.
To all telemarketers, make sure that the prospect clients you're calling didn't opt to be under Do-Not-Call list, or else, that's a violation and they may sue you for that. Keep your business compliant by using phone validator tools. Not only it verifies validity of a number, but it also identifies if the owner registered it on DNC list.
Blabla
Thanks, Dan, definitely going to implement it.
And yes, we want the follow-up videos!
I currently joined call Center as a sales manager and this is really helped me thanks.
smooth👍follow ups are truly required, more than selling its like you will eventually know whether its going to be a lead or loss and you can always talk to them about requirements
You know how you can tell Lok is the truth? He shows you through example as opposed to most salesmen who tell you to order their items before showing you ANYTHING. Big difference.
Thank you for this Dan. Would love to learn more about how to follow up.
I hear that everyday! I am watching all your videos so I can start the business I want and succeed!
This content is great Ive used these a couple times selling Mazdas." What might have to happen" is a great question
Yeah,I would love to watch a video on"How to make follow up call?"
Who else would be interested in „Why should I do business with you?“ And you say „...“ ? And additionally how to open a sales conversation?
"Why should I do business with you?"
"I don't know either, let's find out together if we can colaborate."
One on how to train your voice and tonality would be awesome 🙏
U say
Oh I get it, this is one of those training manual questions that you have to ask right? Like do u work for free or whats your guarantee. These are the questions that they always tell the new guy to ask im not talking to the new guy am i hahaha.
- Got this from oren
Luxury Fellas Haha inspiring though… Who is Oren btw?
How to build thorough belief in your product/ offer would be something I’m interested in
Dan is on fire with the RUclips space
Wow, great lesson! great appearance, presentation, swag, everything! Keep up the great work setting examples!
i am really struggling with this objection, most of my calls immediately end with i already have someone dealing with that for me, thanks for the video
What Part of Not Interested don't you Understand ???
You're such a great teacher and, you have a good heart thank u so much for the impact,,, love you
Just started a sales position at Toyota with no experience and I've been making phone calls, feeling down putting "customer said not interested" in my notes because I know that's not good enough. Thanks for this video, hopefully I can set an appointment today!
How's it going? I'm looking to get into SDR sells
Customer: I'm not interested..
You: ok so what is the one thing that interest you the least on what I've just presented to you?...(build that one thing up, right then and there) it starts a new conversation...this is one of the ways I close that objection.
I am very grateful to be one of your students. Beyond words how much value you provide for us. My progress curve has accelerated since joining your mentorship. Thanks sifu!
Would love to see more on follow ups as well :)
I hear this everyday, I’m interning in a sales position for a digital marketing company
So much to learn, I'm grateful I found you. Yes, please, teach me how do I follow up (the other great techniques)😊💫
I do sometimes even get the "I'm not interested" line before my prospects have seen what I have to offer. . . But if they have seen the info,I usually follow up, but are never sure what the timeframes or procedures are for a follow-up without seeming pushy / awkward. Would love a follow--up video/series.
I'd love to get a follow-up video on this, how do you call someone without telling them to "just back you up".
I been watching your video and is very interesting.
Hi Kristi,greetings here
I would love more advice, on this topic, not only am I selling something or a product, service, solutions, but u also have showed how to sell yourself, digestible.. I guess is the word.
I needed this. Thank you 🙏🏽✨
“No interest is a level of interest” -Step-uncle Grant
That is the shitiest thing I've heard all day!
@@Hugo-py2ce he actually said that though in a interview 🤦♂️
Hey that is really effective
Would like to listen more of these
Wow! Now I know the solution to close client after giving me his or her objections I will have to try it tomorrow when I go to work. Because this month has been so stressful for me since the starting of June till date I haven't gotten a single deposit from all my clients. But I will simply apply this words from the video. Thank you so much. Watching from Sierra Leone.🇸🇱🇸🇱🇸🇱🇸🇱🇸🇱
Hi Dan....This is simply the best learning! I have not words!
Very informative, I love learning this stuff
Hello Dan. Thank you for englightening me with your knowledge, brightness and elegance in the art of sale. I was struggling to make make a sale. But after watching this video it helped me close the sales more smoothly. Thank you shifu.
You know what, although some people take lightly Dan, I honestly think his advice is quite good.
This is actually very true, I've been there. Awesome insight! Thank you😍
Please make a video on, How do you follow up the clients??
🤓
It would be great to hear how would you encourage a prospect to talk, on follow up call. 😎 👍👋.🙏🙏.
please make more video connecting with this topic.
really amazing sales techniques!
Now we have a duwon star to handle sale objections.
I would love a video on "how do I follow-up?" --- Great info and much appreciated Dan!
-I’m not interested.
-Great! Some my happiest clients told me this on the first time!
What would change your opinion?
Did that line work in the field?
That's great saying...
What if i say, "If i talk to someone else other than you." LOL
This one liners are over used.
They key is to look at a clients situation and try (not pretend) to empatize with his real issues.
You cant use a one liner and expect him to give wads of cash.
Abiding by old age philosophy is my game. Building trust. Not trying do a one liners and pretend you're some kind of big shot.
Whenever im face with a sales man and before he start his pitch, i tell upfront that i will never buy now/today no matter what.
Thats it really. Now wire me $3k for this advice. LOL
The notorious lol no
And I can understand that, most of my satisfied customers told me the same thing at first.😀😀