How To Setup Microsoft Authenticator App Microsoft 365 Email

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  • Опубликовано: 6 авг 2024
  • We are going to show you step-by-step how to setup Multi-Factor Authentication (MFA) on your Microsoft 365 email account using the Microsoft Authenticator mobile App
    I have received many questions about how to fix issues with Microsoft logins and the Authenticator app. Unfortunately, Microsoft will be the only resource to help, as I do not have access to override or fix your Microsoft Authenticator app or your Microsoft account!
    Interested in IT management for your business, learn more at www.jasconv.com
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Комментарии • 163

  • @Luzluvpurple
    @Luzluvpurple 2 года назад +20

    After an hour of trying to figure this out on my own and calling the IT department… I came across this video and I was able to link my account. Thank you so much! Super helpful!!!!

    • @Jasconv
      @Jasconv  2 года назад +3

      Thanks for letting me know this got MFA working for you!

    • @sarahgracejacob
      @sarahgracejacob 2 месяца назад

      ​@@Jasconv😡

    • @sarahgracejacob
      @sarahgracejacob 2 месяца назад

      How to set up authenticator on a new phone | Azur…: 1:18 1:18 1:18 ruclips.net/video/jTwtosQkn6I/видео.html

  • @72bslade
    @72bslade 2 года назад +2

    Thank you for this video! My IT dept didn't bother to send out step-by-step instructions, only sending a generic RUclips video that didn't work. No information on how to link the accounts, where or how to generate the QR code, or how to accomplish any of this. I so appreciate you posting this. Like others, I've spent a couple of hours trying to figure out how to get this done before the deadline, and happened across your video. Took five minutes by following your directions, pausing, doing what you said, then going forward. You're a godsend.

    • @Jasconv
      @Jasconv  2 года назад

      I'm very happy this video helped you!

  • @VicksMyFriend
    @VicksMyFriend 3 года назад +9

    Great video! Right to the point. No annoying music playing at any point. Thank you.

    • @Jasconv
      @Jasconv  3 года назад +1

      You are very welcome, glad it helped!

  • @jackhartley1395
    @jackhartley1395 4 месяца назад +3

    Thank you so much! I've been struggling with this app since I reset my phone, and I just couldn't figure out how to fix it. Will definitely be liking and recommending this video to friends and family. This was so helpful, and a true blessing to come across. Great video!

    • @Jasconv
      @Jasconv  2 месяца назад

      You're welcome!! Happy the video helped :)

  • @leslie5688
    @leslie5688 7 месяцев назад

    I spent an hour trying to figure it out. I should've watched your video first. Thank you so much!!

    • @Jasconv
      @Jasconv  6 месяцев назад

      Glad it helped!

  • @lesataylordevonded.d.1976
    @lesataylordevonded.d.1976 2 года назад

    The most simple instructions ever! Thank you

    • @Jasconv
      @Jasconv  2 года назад

      Glad it helped, thanks for letting me know!

  • @paulnierenhausen5048
    @paulnierenhausen5048 3 года назад +4

    I watched the video and these guys are great.. I spent days trying to get into my new phone and it never worked. I watched the video a few times and they were spot on.. The setup literally took minutes and the video was very detailed --Thanks alot

    • @Jasconv
      @Jasconv  3 года назад +1

      Hi Paul, thanks for the feedback. Happy this helped!

  • @jacquierea9195
    @jacquierea9195 2 года назад

    Thank you for the easy and simple steps. Worked a charm.

    • @Jasconv
      @Jasconv  2 года назад

      You are welcome Jacquie :)

  • @garybryan3846
    @garybryan3846 12 дней назад

    Thank u soooo much. Since i only use my phone for email and was getting the new security notices on my phone, i wss trying to do everything from my phone not knowing i also needed a computer. Your video helped tremendously. Thank you!
    Gary

  • @tubez29
    @tubez29 3 года назад +1

    Good one! Now it will save a ton of time. I hated the SMS messages. This is much better. Thanks

    • @Jasconv
      @Jasconv  3 года назад

      Great to hear!

  • @ikust007
    @ikust007 3 года назад +1

    Thank you sir. Love the lamp also!

    • @Jasconv
      @Jasconv  3 года назад

      Happy you liked the video and the lamp :)

  • @chinnampadma3124
    @chinnampadma3124 2 года назад +1

    Thank u very Much ,I spent many days trying to get that Authenticator on my phone .After seeing your videos it makes me very easy .Its working now. Thank u

    • @Jasconv
      @Jasconv  2 года назад

      You are welcome, glad you got it working!

  • @sopdiedop
    @sopdiedop 3 года назад +4

    Thank you for making this so easy to follow. The video my employer produced was shit to put it bluntly.

    • @Jasconv
      @Jasconv  3 года назад

      Happy to hear this helped you, thanks for the feedback!

  • @user-xn9qb8ew6e
    @user-xn9qb8ew6e 6 месяцев назад

    I spent about an hour trying to set up my work Authenticator. Watched this video and had it set up in under 5mins. Thank you for making this video.

    • @Jasconv
      @Jasconv  6 месяцев назад

      I'm so glad that the video was helpful for you! Setting up the Authenticator can be a bit tricky, but I'm glad it saved you time in the end.

  • @agathaaleniak4270
    @agathaaleniak4270 7 месяцев назад

    thanks this video has helped me multiple times when IT dept at work was not available

    • @Jasconv
      @Jasconv  6 месяцев назад

      You're welcome!

  • @osamalela3642
    @osamalela3642 25 дней назад

    Thank you for your help

  • @cindywashington7277
    @cindywashington7277 7 месяцев назад

    Excellent video. Directions were easy to follow. Thank you.

    • @Jasconv
      @Jasconv  6 месяцев назад

      You're welcome!

  • @shaliniagarwal8925
    @shaliniagarwal8925 Год назад

    Thanks, I was struggling so much to get this right.

    • @Jasconv
      @Jasconv  Год назад

      Glad you got it working!

  • @inducm625
    @inducm625 8 месяцев назад

    Great Video! Thanks you so much. I was struggling since two days to figure it out.

    • @Jasconv
      @Jasconv  6 месяцев назад

      I'm glad the video was helpful!

  • @ikust007
    @ikust007 3 года назад

    Love the tats and your humour . Cheers mates!

    • @Jasconv
      @Jasconv  3 года назад

      Thanks for the reply! I picked the tats and my wife picked the lamp, we're a great team :)

  • @sneil7879
    @sneil7879 Год назад

    thank you for this. recently a hacker went into my school email and threatend to send personal videos and pictures to everybody including students and teachers. this really saved me! thank you

    • @Jasconv
      @Jasconv  Год назад

      Happy to hear this helped you!

  • @djkinglv0
    @djkinglv0 2 года назад +1

    Thanks so much, this video was a great help.

    • @Jasconv
      @Jasconv  2 года назад

      Glad it helped!

  • @hulangamuwag.d3060
    @hulangamuwag.d3060 Год назад +1

    You saved me mister. I cannot thank you enough.

    • @Jasconv
      @Jasconv  Год назад

      Thank you for the feedback, glad this helped :)

  • @readingglassesclub
    @readingglassesclub 6 месяцев назад

    Thank you for the tips! It has helped me a lot!

    • @Jasconv
      @Jasconv  6 месяцев назад

      Glad it helped!

  • @itpreparejobs8510
    @itpreparejobs8510 2 года назад

    Thanks man...!! Saved a hell out of time.

    • @Jasconv
      @Jasconv  2 года назад

      Very welcome, happy holidays!!!

  • @gadimuthisiva9161
    @gadimuthisiva9161 2 года назад +1

    Great man its very helpful and thank you very much.

  • @vasu7148
    @vasu7148 2 года назад

    You are awesome,thanks for detail information

    • @Jasconv
      @Jasconv  2 года назад

      You are very welcome, happy this helped keep your email safe!

  • @abdelwahadnajim5863
    @abdelwahadnajim5863 Год назад

    Geat Video, please not stop we need more, thx

  • @oliviapaigescott4002
    @oliviapaigescott4002 2 года назад +4

    I am trying to follow your steps, however it says that I need to use the authenticator app to login to office 365. What should I do?

  • @prasenjitlaha4796
    @prasenjitlaha4796 Год назад

    Really helpful. Thank you

    • @Jasconv
      @Jasconv  Год назад

      You are welcome, glad it helped :)

  • @Rapid_Reels9
    @Rapid_Reels9 3 года назад +1

    Thanks... This helped me alot...

    • @Jasconv
      @Jasconv  3 года назад

      I'm happy it helped!

  • @myworld8251
    @myworld8251 3 года назад +1

    Thank you sir.... It helped me.

    • @Jasconv
      @Jasconv  3 года назад

      Thanks for the feedback, very glad it helped!

  • @anjuvishnoi3491
    @anjuvishnoi3491 6 месяцев назад

    Very useful and simple steps🙏

    • @Jasconv
      @Jasconv  6 месяцев назад

      Glad you liked it

  • @58Galtha
    @58Galtha 2 года назад

    How many different accounts can I have on the authenticator and use? This seems confusing. I tried to setup a second login for my computer today as per instructions by MS support to try to correct a problem on my PC. I got stuck when Windows wanted me to use the authenticator to login to obtain an new password.

  • @lenamandelis2019
    @lenamandelis2019 Месяц назад

    Thank you!

    • @Jasconv
      @Jasconv  Месяц назад

      You're welcome!

  • @julianaharrison8830
    @julianaharrison8830 3 года назад

    Hi is there anyway you can help I can't get the approve or deny message any suggestions?

  • @gregbishop3167
    @gregbishop3167 10 месяцев назад +1

    Perfect video instructions

    • @Jasconv
      @Jasconv  9 месяцев назад

      Glad this helped you, thanks for the feedback!

  • @k.srinivasarao9692
    @k.srinivasarao9692 2 года назад

    Thanks lot man

    • @Jasconv
      @Jasconv  2 года назад

      Happy to help

  • @aliyemblessing5230
    @aliyemblessing5230 3 года назад

    Very helpfull🙏🏽, but what do i do if my work laptop is with me and my boss just sent a code saying Microsoft authentication code?

  • @user-gt9gg6rh9o
    @user-gt9gg6rh9o 5 месяцев назад

    Very helpful video. Thanks. However, I'm trying to help my boss download the Microsoft Authenticator app to his laptop; he doesn't have (or want) a Smartphone.So, we need laptop identification function - by whatever means! Any ideas?

  • @nemendryf1419
    @nemendryf1419 2 года назад

    Thank you so much

    • @Jasconv
      @Jasconv  2 года назад

      You're most welcome :)

  • @asifabdul7867
    @asifabdul7867 Год назад

    Thank you bro

    • @Jasconv
      @Jasconv  Год назад

      Any time, happy this helped!

  • @adventuresbyables3996
    @adventuresbyables3996 Год назад +1

    I’m having issues with my work email . It happened when I changed phones . When I try to login from my laptop it says that more info is needed and then it says it’s sending a code to the Authenticator app but nothing comes up

  • @dattakumar6760
    @dattakumar6760 2 года назад

    Thanks man

    • @Jasconv
      @Jasconv  2 года назад +1

      You're welcome!

  • @H3LP._.0fficialyoutube
    @H3LP._.0fficialyoutube 3 года назад +1

    Hello! just found your channel, because I'm looking for resolution with my issue. I was locked out from Microsoft authenticator, I cannot log in from office pc, It say's QR CODE already used, to that account , generate new code. I don't know what to do... can you help me pls. Thank you.

  • @bipuldutta7481
    @bipuldutta7481 Год назад

    Very helpful..

    • @Jasconv
      @Jasconv  9 месяцев назад

      Glad it was helpful!

  • @deeptiraghav7742
    @deeptiraghav7742 Год назад

    Thanks a lot 🌸

    • @Jasconv
      @Jasconv  Год назад

      You're welcome 😊

  • @nonoydivinagracia
    @nonoydivinagracia 2 года назад

    I downloaded the app in my android phone, then in the 2 step verification QR code needs to be scanned.i cant see any QR code except myQR scanner, how can i scan when i dont see any QR code . Do I need a laptop then use my phone to scan it? In your video you are using a monitor then you took picture of the code

  • @virajchathuranga8271
    @virajchathuranga8271 3 года назад

    Sir , i have one question what happen if microsoft authorication app delete from phone ?

  • @itayichiwala7937
    @itayichiwala7937 3 года назад +1

    Thank you

    • @Jasconv
      @Jasconv  3 года назад

      You are very welcome!

  • @milkynallaganti1300
    @milkynallaganti1300 2 года назад

    Tq tq you so much sir for this wonderful information I tried alot but here I got the solution tq you so kuch

    • @Jasconv
      @Jasconv  2 года назад

      Very happy this helped you!! Happy holidays :)

  • @malindasimmons8119
    @malindasimmons8119 3 года назад

    Am I supposed to be saving an authenticator passcode or recovery seed just in case my phone is lost? I am looking at changing phone services and my have to get another phone. Or is it as easy as signing back into my account and it will load all the apps I have installed that require this authentication app to sign on? Thanks so much!

  • @balamuralip1606
    @balamuralip1606 2 года назад

    In my Microsoft autheducation option I don't have call or text message option. I was using app mode only. Unfortunately my mobile phone crashed and with new phone I'm unable to add my existing details of my Microsoft account details.
    Any solution please

  • @7Dean59
    @7Dean59 2 года назад +1

    Why not a personal account ? What if you don’t have a school or work account.

    • @Jasconv
      @Jasconv  2 года назад

      My apologies, you can use a personal accounts. I created this video primarily for businesses but it works the same for personal accounts.

  • @bangkokinfo7845
    @bangkokinfo7845 3 года назад +1

    Thanks

    • @Jasconv
      @Jasconv  3 года назад

      You are welcome!

  • @tpatten1
    @tpatten1 5 месяцев назад

    Can't get to step 1 because in order to log onto 360 it requires I authenticate with Microsoft authenticator which I never set up.

  • @shivakumary2309
    @shivakumary2309 Год назад

    Mine Security info is loading from an hour with good internet. Will you please help me out

  • @jlb2371
    @jlb2371 2 года назад

    I don't know what Microsoft 365 email is. How do I get authenticator set up if I don't have that?

  • @riniromi259
    @riniromi259 3 года назад

    Bro,how to sign in razer account without qr code?

  • @mostafafarghal8332
    @mostafafarghal8332 3 года назад

    My account was working well. Suddenly the authenticator doesn't work and doesn't show approval message

  • @MrsDrumroll
    @MrsDrumroll Год назад

    to use this method i need to log in, which i cant without the app =(

  • @priscillajohn3622
    @priscillajohn3622 2 месяца назад

    How do I reverse that? I can't clock in to my work place. I removed the app on my phone but it's still on the pc telling me to use a number on the app. Thnx

  • @robd2650
    @robd2650 3 года назад

    I needed to do this for a work vpn. My phone is a Nokia 635 with Windows 8.1 on it & I couldn't get it to work. It kept saying the store is not available right now etc. We then tried it with my wife's phone which is a Iphone 6, with safari, & it worked. Is there something I could do to get it to work on my phone? My wife thinks that we might just be able to switch the sim cards, but the phone co. needs to be involved. Great video, & I'm hoping for now this will get me through the initial stage of things with my I.T. meeting today. Thanks for a great video.

    • @cassandraalexa2991
      @cassandraalexa2991 3 года назад

      *alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit

  • @emreyurtman3145
    @emreyurtman3145 Год назад

    Hello, when I click to the "security info", adding a method doesn't appear on my laptop. It automatically gives me two digits number to enter somewhere. Please help me out guys

  • @user-pu7rr2mo8d
    @user-pu7rr2mo8d Год назад +1

    it helped

    • @Jasconv
      @Jasconv  Год назад

      Awesome, thanks for the feedback

  • @raffy_lvl9925
    @raffy_lvl9925 3 года назад +1

    Would we have to do this with all users in an organization one by one or is there a setting that we can create that will prompt the users to register their account with the authenticator app?

    • @Jasconv
      @Jasconv  3 года назад +1

      Hello, you can set "Security Defaults" to force MFA for all users in your 365 tenant. You can review how to here: docs.microsoft.com/en-us/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication?view=o365-worldwide
      Hope this helps!

    • @cassandraalexa2991
      @cassandraalexa2991 3 года назад

      *alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit

  • @geagle1708
    @geagle1708 9 месяцев назад

    Wish I could log into my MS 365 account. I wonder why Microsoft suggests using the authenticator when you can't login to your account? All H breaks loose when you change your phone number.

  • @sharkzone8591
    @sharkzone8591 Год назад

    Tried this doesn’t work says error or can’t sign in even when I do on the phone or laptop or tell me a six digit code but the app is showing 8

  • @kristinesinclair8049
    @kristinesinclair8049 Год назад

    Great

    • @Jasconv
      @Jasconv  Год назад

      Thank you for the feedback!

  • @ASD128London
    @ASD128London 2 года назад

    how do i actually run this blessed microsoft authenticator on my new phone? I cannot get to apps on my phone - it is just showing me the verification process screen, not a home screen. It's supposed to send me a code, but it doesn't show me a screen where I can see a code, as I'm still verifying.

    • @ASD128London
      @ASD128London 2 года назад

      It demands to do verification first, before I can get to the home page - which has the Apps including authenticator. But to do the verification it requires the use of this app that I can't get to yet!

  • @khaledmelhem9319
    @khaledmelhem9319 2 года назад

    i have outlook 365 protected by google authenticator. how we can change it from google authenticator to Microsoft authenticator .
    thank you

    • @khaledmelhem9319
      @khaledmelhem9319 2 года назад

      i forget to tell you, i deleted the google Authenticator from my phone before install the Microsoft Authenticator

  • @Ghe608
    @Ghe608 Год назад +1

    OMG! TRYING TO TALK TO MICROSOFT IS SOOOO HARD WITH NO HUMAN SUPPORT, WE ARE IN CARIBBEAN & usa WE MAY NEED YOUR HELP. . THANKS FOR THIS VIDEO

    • @Jasconv
      @Jasconv  6 месяцев назад +1

      I'm glad my video was able to help you out!

  • @wimvangeyt3866
    @wimvangeyt3866 3 года назад

    What do you do when a users doesn't get that "list" and it asks first to authenticate? But the authentication doesn't send a code?

    • @cassandraalexa2991
      @cassandraalexa2991 3 года назад

      *alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit

  • @BMiBudz
    @BMiBudz 3 года назад +2

    i dont have those options :S i just want to know how to get my autheticator to work with normal outlook :S

    • @cassandraalexa2991
      @cassandraalexa2991 3 года назад

      *alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit

    • @jjarmstrong1997
      @jjarmstrong1997 3 года назад

      The shitty authenticator is so pathetic it took us days (were not even done yet) just to sign in my account

  • @Amir-xc5ry
    @Amir-xc5ry 3 года назад

    when I click security info > it's taking me to Approve Sign in Request We're calling ur phone, Please answer it, but I am not getting any calls? , is there a way to change the number?

    • @Jasconv
      @Jasconv  3 года назад +1

      Hi Amir,
      After logging into Office.com you will need to navigate to "View Account" then "Security Info" to change your phone number. Keep in mind that for security you must have access to the phone number currently configured in your "Security Info" in order to change it.
      If you no longer have access to the phone number listed in your Office 365 account you will need to contact Microsoft for assistance: support.microsoft.com/en-us/help/12401/microsoft-account-get-help-by-email
      I hope this helps!

    • @cassandraalexa2991
      @cassandraalexa2991 3 года назад

      *alexgenius_* on Instagram got my account fixed in few hours he's the best he can help you fix it he's legit

  • @zenprecision287
    @zenprecision287 Год назад

    why select Microsoft Authentocator notification as the default?

    • @Jasconv
      @Jasconv  Год назад

      You will want to select Microsoft Authenticator as default if you plan to use it and the primary MFA method. Otherwise, it will first use the method you have selected as the default when you log into your Microsoft 365 account. I hope that helps

  • @5hamms510
    @5hamms510 2 года назад

    You might not believe this I was held hostage for two days. That Microsoft Authenticator to work on my phone kept timing out. I started over with everything by removing all Microsoft Accounts. 🙃🙃

  • @CryptosdKING
    @CryptosdKING 2 года назад

    hi,, how i can recover paypal account on his app

  • @roberttormey4312
    @roberttormey4312 Год назад

    nothing on the screen is happening as he describes it at all. the computer wants me to enter a number in the authenticator app and the app isn't even on my phone. when I download the app it's not free, it's like $4/month and it won't install until I agree to pay.

  • @davehayter312
    @davehayter312 2 года назад

    Why not choose personal account if it's a personal account I'm setting up? 🤔🤨

    • @Jasconv
      @Jasconv  2 года назад

      Great question! I believe it should work with a personal account. This video was originally created to help small businesses but should help anyone secure their Microsoft 365 account.

  • @SaraShahid1192
    @SaraShahid1192 2 года назад +1

    My authenticator app stopped working so I re-installed it and now I can't log into my account because I need the code of authenticator to access my account. How can I add the account to the authenticator app again if I can't log into the account?

    • @safahameed3671
      @safahameed3671 2 года назад

      I've the same problem. Did you get the account back? if yes, please tell me the procedure 😭

  • @valeriehumphry9121
    @valeriehumphry9121 2 года назад

    Why can't we use a personal account?

    • @Jasconv
      @Jasconv  2 года назад

      My apologies, you can use a personal accounts. I created this video primarily for businesses but it works the same for personal accounts.

  • @avlog2600
    @avlog2600 3 года назад

    Plz solve my problem:-
    Unfortunately i installed authentication app.. But when i reinstalled this app. I cannot get any approval and notifications in my Mobile.

    • @Jasconv
      @Jasconv  3 года назад

      Hello, please make you sure selected the Microsoft Authenticator as the default multifactor method, this is explained towards the end of the video. Let me know if that fixes your issue, thanks!

    • @deepakshetty005
      @deepakshetty005 3 года назад

      @@Jasconv what if I don't have login in my computer as well. Then even in order to login to your computer you'll have to promt login from either push notification or security code on the app, which I don't hv since my authenticator app was deleted.

  • @naidasepulveda9667
    @naidasepulveda9667 Год назад

    I can't even get to my initial page. when my company added this I can't even get to the page where my initial are!!!

  • @Freebird67
    @Freebird67 Год назад

    Doesn’t work goes to s denied access page and never receive txt or phone call crap system

  • @peterrowe3509
    @peterrowe3509 3 года назад

    Thanks, that got rid of a PITB created by MS's lousy docco. You're a brick! ☺

    • @Jasconv
      @Jasconv  3 года назад

      Hahaha, thanks for the feedback!

  • @stebarg
    @stebarg 2 года назад

    At 1:40 it asks me to confirm with the app, but it doesn't work. The app doesn't show any confirmation whatsoever. That's a big mess. Terrible code! Not working!!! I HAVE TO CONFIRM THE APP WITH THE APP WHICH IS NOT WORKING!!! How stupid is that!!!!?

  • @kathleendonnelly416
    @kathleendonnelly416 2 года назад

    I want to uninstall Microsoft Athenticator

  • @craigsmith3645
    @craigsmith3645 4 месяца назад

    First either buy a stereo mic or fix the audio before posting, real annoying that you have audio on left only .

  • @jeffjackson1589
    @jeffjackson1589 2 года назад

    This video was horrible. It absolutely did not follow anything on my computer screen or phone that would allow me to figure out what to do. I am no closer to having a new method to set up email than I was at 2:15 PM. Yes, I have been messing with this for that long because there are no instructions on how to use the authenticator app anywhere that I found helpful.
    I’m totally lost and VERY frustrated!

    • @Jasconv
      @Jasconv  2 года назад

      Hi Jeff, sorry to hear my video did not help you. There are many reasons Microsoft 365 setup might have failed :(

  • @birenlimbu314
    @birenlimbu314 Год назад

    Thanks man