Could you please specify the model of your laptop? This information will help us determine the best fitting solution for your problem. We also recommend executing the powercfg.exe -energy -output c: eport.html command as Administrator. Once the scanning is done, go to Explorer => disk С and open the report.html file. In this report you can check if the power level of your battery is displayed correctly.
Have you tried executing the powercfg.exe -energy -output c: eport.html command as we described in our previous comment? Please let us know how it worked for you.
Amazing video. My PC kept turning off randomly a few minutes after bootup. I discovered that after I turned off my overclocking settings in BIOS, PC stopped turning off and was back to normal.
Hello, I have a HP stream cloudbook 11 which intermittently / randomly shuts off without warning. The longest it stays on for is around 5 mins, and shortest is a few seconds. However, there was a period when it stayed on long enough for windows 10 to install and seemed to work okay for a while. The laptop does not have a fan and it shuts down even when the laptop is cold. the laptop shuts down even when in bios. I have tried the following but the problem persists: 1. checked the heat sink and applied a fresh thermal pad 2. Disconnected keyboard, trackpad, screen, WiFi card, etc Any idea where on the motherboard the fault could be? Thanks in advance
We recommend checking your laptop’s power supply, for example connecting to the one that is definitely in order. If your battery is removable, please try using another one (make sure the battery is working correctly). If this doesn’t help, we recommend taking your laptop to a service center.
My hp laptop isn't turning on and showing that bios has detected a problem related to internal battery and it turns off..furthermore while charging instead of showing orange light it keeps on fluctuating between orange and white light..plz tell me what to do..
Here is what you can try in order to fix the issue: 1. Reset your BIOS to default. 2. Run hardware diagnostics test on battery and charger. If none of this helps, please send a request with the description of your problem to our support specialists using the Ask a Question option available in Auslogics programs.
My pc randomly started acting up, i couldn’t press the windows key due to an error, i couldn’t launch certain apps and it was running very slow. I decided to factory reset it and i’ve installed all windows and everything was fine until a new problem started where it turns off itself. Any clue how to fix? Specs: GPU: gtx 680 CPU: i7 4790 RAM: 16gb
As a first step in order to resolve the problem, we recommend checking and installing all available Windows updates. Type "Check for Updates" into the Search bar => Check for Updates => download and install the updates. If this doesn’t help, please contact us through the Ask a Question form available in Auslogics programs, and we will be happy to assist you further.
well, idk which one of them should I try but here is my problem: my laptop turns off without warning when it's on low batteries. also keep on the great work!
We recommend you to start with installing all available Windows updates. Type "Check for Updates'' into the Search bar => Check for Updates => download and install the updates. Please also update all of your drivers. If the problem persists, you can contact us through the Ask a Question form available in Auslogics programs, and our tech specialists will assist you with the issue.
In order to fix the issue, please do the following: - go to "Settings" => "Windows Update", download and install all available updates - restart your PC - switch off non-system startup applications: type msconfig into the search bar, go to "Services", mark the "Hide all Microsoft services" checkbox, press "Disable all" => "Apply" => "ОК" - restart your PC You can also scan and clean up your PC using the Auslogics BoostSpeed program www.auslogics.com/en/software/boost-speed/
With continued use, the battery life will decrease over time. If the system shuts down at 45%, it means that the actual charge is just 1% at the moment, and you may need to replace the battery. In the meanwhile you can avoid unexpectable shutdown by applying the following settings: - click the battery meter on the taskbar, and then “More power options” (search “power settings” or Advance power settings in Start menu on Windows 10); - click “Change plan settings” on your current power plan; - click on “Change advance power settings”; - scroll down and click the + sign of the battery to expand settings; - click on “Low battery level” and change “On battery” to > 55%; - click on “Critical battery level” and change it to 50%; - click on “Critical battery action” and change it to “hibernate”.
Please try adjusting your settings for the operations being performed while the battery is low (Start => Edit power play). We would also recommend diagnosing your battery and replacing it, in case it’s not charging sufficiently anymore.
My HP laptop is just shutting without warning first it started at 20% then 40% then 50% know its turning of at 60% I can only use for 40 minutes I factory restart it and that didn't work I don't know what to do.
Please try resolving the problem by checking and installing all available Windows updates. Type ""Check for Updates"" into the Search bar => Check for Updates => download and install the updates. We also recommend updating your drivers. If this doesn’t help, please contact us through the Ask a Question form available in Auslogics programs, and we will be happy to assist you further.
I know nothing about computers but well this is my current situation. My laptop screen was broken and I took it to bestbuy for it to fix, I got it fixed like 2 days ago and it was working fine, now its acting up and everysingle time I turn it on it would turn off, when I use it for too long it turned off.. this didnt happen before they fixed it.
Sorry about your issue. Have you tried any recommendations from this video? If you tried them all and nothing helped, we would recommend consulting with the repair service that fixed your laptop.
My pc (built in January 2022) has just started randomly rebooting and the screen going black , the fans also go full speed. Not sure how to even go about sorting what could be causing it
There are many reasons for random PC rebooting, such as: Overheating Driver Issues Malware Infection Battery Problems UPS / Surge Protector Failure Insufficient Charger Voltage Dodgy Sleep Mode Fast Startup Disadvantages Out-of-date BIOS Software Failures Problematic OS Please try the recommendations given in this video, where we’ve put together the most common problems and possible solutions. If this doesn’t help, please let us know, we will be happy to assist you further.
Random shutdowns can be caused by several reasons: 1. Physical damage of the motherboard (in this case you will need to take your PC to a service center). 2. Graphics card and CPU overheating (please check the temperature of each module, you can use the AIDA64 program). 3. RAM malfunctioning (to check the RAM you can use the Memtest86+ program). 4. We would also recommend checking your system for errors with Auslogics BoostSpeed. 5. Please try checking your PC for viruses as well (you can use an antivirus software such as Outbyte AVarmor or a similar program).
My laptop is turning off when I am watching youtube or just being afk for 10min but if i am playing its just fine. I have already lowered GPU so it can run only 95% not 100% so what could be the problem? And when it turns off you just have to wait or it will shut down almoust right away. So what I do.
It looks like you might be having an issue with your graphics card or the graphics card driver. Please try updating the graphics card driver to its latest version and see if it helps.
Hi, so my laptop keeps shutting down randomly, I reapplied thermal paste and cleaned the fan, It still shutdowns, battery and powersupply is not the problem. what could it be and howto fix it,m
There are several reasons that could cause your laptop to shut down. Your laptop might be affected by: - Overheating - Hardware Problems - Driver Issues - Malware Infection - UPS / Surge Protector Failure - Insufficient Charger Voltage - Dodgy Sleep Mode - Fast Startup Disadvantages - Out-of-date BIOS - Software Failures - Problematic OS We recommend trying the rest of the recommendations provided in this video and see how it works for you.
I have a problem where my laptop randomly decides to turn off at 34 or 29 something percent while unplugged, it might be because i accidently had it plugged in during a power surge or the battery is so bad that it can't even hold a charge anymore, i did a virus scan and got nothing i changed my power plan and it weirdly made my laptop turn off at a different power level. I don't know what to do at this point so i might consider getting a new laptop all together in the future, because ever since i've had this HP laptop, i always tend to have certain issues with it like stuttering, black screens, freezing, etc.
Here are some potential solutions based on the problems you’ve described: 1. Laptop turning off at a certain battery percentage. This could be due to a battery calibration issue. You can try recalibrating your battery by fully charging it, then letting it discharge until the laptop shuts down. After that, charge it to 100% again. If this doesn’t work, the battery might be faulty and need replacement. 2. Laptop issues after a power surge. Power surges can cause various issues, including damage to the USB ports and other components. If you suspect a power surge has caused the problem, you might want to consider taking your laptop to a professional for a hardware diagnostic. 3. Stuttering, black screens, freezing. These issues could be due to outdated drivers, system file corruption, or even malware. Make sure your drivers are up-to-date, especially your graphics driver. You can also run a system file check (sfc /scannow in the command prompt) to repair corrupted system files. Lastly, ensure your antivirus software is up-to-date and run a full system scan. If these steps don’t resolve your issues, it might be worth considering a thorough hardware and software check by a professional.
This only started happening after I was playing vanguard and accidentally put in max graphics at ultra then it shut off and not it does it consistently
If you had your PC shut down once while gaming, it could be caused by the graphics card failing to perform with the graphics parameters set to maximum. Please try changing the game’s graphics settings to minimal and restart the game. See how your PC is working with applied settings and, if everything is fine, you can increase graphics parameters little by little to find out the values best fitting your PC.
@@auslogics it consistently shuts down now I’m not sure why I will be playing a game that doesn’t take much and it will start getting hot then the pc will slow down and it shuts down I tried cleaning it with a compressed air can and getting dust out but it didn’t fix it
It is possible that your system files or graphics card drivers have been corrupted. Please update your system (type Check for updates into the search bar => press “Check for updates” => download and install all available updates) and restart your PC. Download and install the latest versions of the graphics card drivers. Completely remove and install the game anew. Adjust the game’s settings applying minimal graphics parameters.
Hp EliteBook g2 820 works perfectly well but after exactly 30 minutes is shuts down without a warning. Chaged OS from windows to Linux hoping things will change but it's still same
I have a problem with my laptop Whenever I turn on my laptop when not on charge the laptop shows battery critically low and suddenly turns off even though I have fully charged it. And when I turn it on with charging, the laptop shows the battery correctly and it start works. What is the issue?
The charge level indicator in Windows might not show 100% charged due to a change in the battery capacity. We recommend testing your battery’s capacity and calibrating it if necessary (to reset the battery gauge, so it will accurately display the charge level). You can use the powercfg command to test the battery or one of the free programs (BatteryCare, BatteryCat, BatteryMon, BatteryInfoView). If your battery level always shows 0% and the laptop turns off once unplugged, your battery is probably damaged and needs to be replaced.
GOOD DAY SIR MY LAPTOP ACER ASPIRE ONE D270 REPLACEMENT BATTERY SHUTDOWN IN 40% 3TIMES ANY ADVICE SIR AND I WANT TO ASK IF THIS CAN DAMAGE MY LAPTOP? THANKS!!!
Each incorrect shutdown has a negative effect on your device. If you believe that your battery has exhausted its capacity, we recommend taking your laptop to a service center and have the battery replaced.
Mine shows a blue screen of death after around 2 hours of use. It would then go to BIOS menu. But then if I restart it, it boots normally. And then after around 2 hours again, it still happens. Any idea what's the problem?
There are a number of reasons that may have been causing the blue screen on your device, including new hardware or incompatible third-party software. If there is no error code on your screen, you can use recommendations from this article to try and find out the reason: www.auslogics.com/en/articles/causes-of-bsod-on-windows-10-8-8-1/
I have non of the issues you say here, my hardware is totally ok. The case is my PC runs on mac os also and it works. When I run win the mac drive is disconected and vice versa. So what do I do now?
There are several possible reasons that could cause such an issue: - Hardware problem (having a different file system, the drive gets disconnected, and if it hasn’t been accessed for a long time, it may go to Sleep Mode (disconnect); - Software problem (partitions have different file systems (apfs for macOS and ntfs for Windows) which can't be accessed from another OS, and the OS can’t access the new file system without correct drivers or a special program. We can recommend using a cloud for transferring files to another OS. Also you can try programs made by Paragon Software.
My Acer Nitro 5 is not getting start from power button and when i starts after 15 to 20th attempt after performing any one task it shutdowns automatically. The power is working properly when we try to turn off but when i want to power it on it not respond. Also when i click the power button the charging indicator also blinks. Any solution please?
It looks like your laptop might be overheating and needs to cool down before turning on. Please try cleaning out your fans and heat sinks, and see if it helps. Please also make sure that the laptop is fully charged. If none of this works, we recommend checking the battery in a service center.
3Ds Max is a professional 3D modeling program, which has certain requirements for hardware resources. There are several possible reasons for sudden shutdowns: 1. Insufficient RAM or processor’s power. In this case stopping all unnecessary programs and processes before running 3Ds Max should help. 2. Overheating of the processor or graphics card (if integrated). Please make sure your laptop is clean of the dust and well ventilated. 3. Your laptop’s performance does not allow running the program. 4. Corrupt 3Ds Max files. You can try downloading the installation file from the official website and see if it helps. 5. Corrupt system files. Check for available Windows updates (Settings >> Windows Update >> Update) and install them all.
When i use my pc it stops and you cant move or escape the screen then it turns black its new and i bought it from a legit place so i am not sure why it turns of i turned of automatic restart and atumatic sleep please what should i do
Here’s what you can do: Check Windows updates Update your drivers. For this you can use Auslogics Driver Updater, for more info check: www.auslogics.com/en/software/driver-updater Clean up your system and repair corrupt files. To run a malware scan you can try Auslogics Anti-Malware: www.auslogics.com/en/software/anti-malware, to clean up your Windows registry and remove junk files, use Auslogics BoostSpeed: www.auslogics.com/en/software/boost-speed Monitor the temperature of your CPU/GPU Check your power supply unit (PSU)
We recommend checking the laptop's functionality in the system BIOS. Boot to the system setup screen and try moving the laptop, to see if the system turns off even in BIOS. To enter BIOS, restart your computer and press the F2 key when the laptop logo appears. If your laptop does not turn off while in BIOS, we recommend checking its hard drive in a service center. If your laptop shuts down in BIOS: power reset your laptop if its battery can be removed without disassembling the case (if that is not the case, we strongly advise against disassembling it yourself). - shut down your Windows if it’s open - if it is not and the system has power, hold the power button until there’s no power - unplug any external peripherals connected to your laptop - unplug the power cord and remove the battery from the battery compartment - hold the power button for about 15 seconds - power reset (power light should blink briefly) - reconnect the power cord now and turn on your system. If the laptop keeps working with no battery in, please check the battery health in a service center.
In this video we’ve put together the most common causes for the problem and possible solutions that can be used to fix or prevent the issue. We recommend trying all recommendations applicable in your case. If none of this helps, you can take your device to a service center, to have a specialist check and repair it for you.
If your PC can stay on for at least a short period of time, we recommend using BIOS or utilities such as SpeedFan for temperature and power supply voltage monitoring, to determine if the problem is caused by overheating or voltage fluctuations. If the PC can't be turned on even for a few minutes, check the power supply and cables, to make sure that everything is connected and works correctly. If the power supply is fine, make sure that the fans are working, not dust is blocking air flow, check CPU heatsink and thermal paste. Please note that the latter is better done by a professional.
i don’t know if you will reply but my system keep shutting off anytime it’s on probably cos my battery is damaged but it shouldn’t be that bad... sometimes when i open chrome or any app, it just shuts off
There are several reasons that could cause this kind of an issue: 1. Overheating. Please make sure your laptop is clean of dust and well ventilated (you can use a cooling pad). 2. Corrupt system files. Check for available Windows updates and install them all (Settings => Windows Update => Update). 3. Problem with the battery connection or damaged cable. In this case it’s better to have it checked in a service center.
My acer vx15 1050ti turns off when i play tekken 7 after 3 mins. I tried to undervolt it and it became better. But i dont know what is the cause of the problem. Is it the ram, cpu, gpu, motherboard, charger. Im drained by this problem, my head hurts. 😢 is there someone with the same case and have idea how to fix? Thanks!
Given that undervolting has improved the situation, it's likely that the issue is related to overheating. Undervolting can help reduce heat generation, making it a common approach to prevent thermal throttling and sudden shutdowns. Here are some specific considerations for each component: 1. GPU. The undervolting improvement suggests that the graphics card (GPU) might be running too hot. Ensure that the GPU drivers are up to date. It is also advisable to monitor the GPU temperature during gameplay using tools like MSI Afterburner or HWMonitor. 2. CPU. High CPU temperatures can also lead to shutdowns. Monitor the CPU temperature during gameplay. Consider adjusting in-game settings to reduce CPU load. 3. RAM. While less likely, high RAM temperatures or faulty RAM could potentially contribute to stability issues. Run a memory test to check for any issues. 4. Motherboard. The motherboard itself might not be the primary cause, but it's the platform for all components. Ensure that the laptop's cooling system (including fans and vents) is clean and functioning properly. 5. Charger/Power Supply. An insufficient power supply could lead to instability. Ensure you are using the correct and original power adapter for your laptop. A faulty charger might not deliver the required power. In summary, the most likely culprit seems to be related to the GPU or CPU overheating. Continue monitoring temperatures, and consider adjusting in-game settings to reduce the workload on these components. If the problem persists, you may want to consult with Acer support or a professional technician for a more thorough diagnosis and potential solutions.
We recommend trying tips provided in this video. If this doesn't help, you can leave a comment here describing the problem in a bit more details. Thanks.
Please try all the recommendations from this video and see if this helps. You can also reset your power settings by following the steps: press Win+R => type in control => select "Large icons" from the "View by:" menu => Power Options => turn on Balanced (recommended) => click on "Change plan settings" next to "Balanced (recommended)" => press “Restore default settings for this plan” => OK => reboot your laptop.
Hello and thank you for your effort to create such an informative and in depth video. I have an HP Omen gaming laptop, I bought it 5 years ago it was factory refurbished (not totally used), but this year it started to randomly turn off and restarts whenever I play a game, the screen freezes sometimes makes weird sound, screen stays frozen and then restarts. I took it to a specialist and he put thermal paste inside, but still it didnt solve my problem. It's I7 7700, 16GB of Ram DDR4, GTX1070 with 8gb of video ram. Also, my laptop's battery is dead it only runs on charger Would appreciate any tips from your side
@@auslogics yes, I tried everything in this video and to be honest there was a small different where the freezes/crashes didn't occur as often as before but still it didn't solve problem
In this case you may want to try the following: 1. Make sure your graphics drivers are up to date. 2. Check for Dust. 3. Test RAM. You can use a tool like Windows Memory Diagnostic or MemTest86 to check for potential issues with your RAM. 4. Test your laptop with a different power adapter or battery (if available) to rule out power-related problems. 5. Check for error messages in the Event Viewer (you can find this in the Control Panel). System logs might provide information about the cause of the crashes. 6. Consider a fresh OS install. If all else fails, a clean installation of the operating system might help eliminate software-related issues. Ensure that you back up important data before proceeding. 7. If the problem persists, even after attempting the above steps, it may be beneficial to consult with a professional technician or the laptop manufacturer for a more in-depth diagnosis. Given the age of the laptop, it's also worth considering the lifespan of components like the GPU. If none of the above helps, it might be a sign that some hardware components are reaching the end of their operational life.
@@auslogics I can safely say that I diagnosed the problem. Now I know when it's turning off and restarting. Everytime in any game there is too much activity (like a lot players gathered in one place) and I happen to be there, the game freezes then the laptop restarts. Offline game or online doesn't matter. And sometimes when it freezes and before getting restarted I hear weird beeps
Based on your description, the issue is hardware, overheating or power supply related. These recommendations apply: 1. Check for Overheating. 2. Update Graphics Drivers. Visit the official website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your GPU. 3. Check for Memory Issues. Run Windows Memory Diagnostic: - press Win + R, type mdsched.exe, press Enter. 4. Use the original power adapter to eliminate power supply issues. 5. Check for System Errors. If the issue persists after trying the above steps, we recommend consulting with a professional technician, especially if the laptop is still under warranty. Remember to back up important data regularly, and if you're uncomfortable performing hardware-related tasks, seek assistance from a local technician to avoid accidental damage.
First, please make sure that your laptop is charged. Connect it to a power cable and try to turn it on. If this doesn’t help, remove your battery and try again. In case the laptop doesn’t boot, we recommend taking it to a service center. You can try to determine the source of the problem by yourself, to understand how big the issue is. Find your drive indicator light, press the power button and see if it lights up. If it does, the problem is probably with the graphics card or matrix. If there is no response, the hard drive might be at fault. You can also check if the laptop’s screen is in order by connecting it to a PC. If there is no image on the computer monitor, the laptop screen is corrupt. Computer monitor showing an image means that there is a problem with your motherboard or drive.
My laptop doesn't have battery but It was working fine without battery and on electric but a few days ago I increased ram 2gb to 4gb and update Windows 7 to 8 and after some days it just keeps shutting down Do you think if battery is necessary or is there any other issue
Modern laptop batteries perform several functions including voltage control to power the motherboard. Once the RAM has been changed, your motherboard power settings most likely have been changed too, which can’t be controlled without the battery. In order to resolve the issue, we recommend using your laptop with a battery.
I accidentally plugged my charging port into my hdmi port and nothing is working now except the usb port for some reason. I also had weird problems before where binary code showed up on the screen then it froze and restarted and opened recovery mode.
Sorry to hear about that. HDMI port can only be used for the audio/video data transfer and cannot be used to charge the device. We recommend taking your device to a service center to have it fixed.
If you are able to use your computer, we recommend scanning it for viruses using antivirus software. In case nothing is found, please send us some additional details on the issue. What kind of code do you see? When does it appear? If you experience BSOD, appearing code can help you determine the root of the problem.
We recommend taking a look at the article from our blog dedicated to problems with overheating: www.auslogics.com/en/articles/stop-win10-laptop-from-overheating/
Please make sure your laptop’s charger is in order, it could be physically damaged. If the charger is alright, you can try reducing your processor’s power consumption. For this, open Control Panel => Power Options => Processor power management. Change the value next to “Maximum processor state > Plugged in” from 100% to 90% or lower. Check if the problem is resolved.
As a first step, we would recommend installing all available Windows updates. Type "Check for Updates" into the Search bar => Check for Updates => download and install the updates. Please try updating your drivers as well. If the problem persists, you can contact us through the Ask a Question form available in Auslogics programs, and our tech specialists will assist you with the issue.
Could you please specify if you’ve tried the following: Check for Overheating: - ensure that your computer is adequately ventilated; - clean the vents and cooling fans to prevent overheating; Power Supply Issues: - if you're using a desktop, check the power supply unit (PSU) for issues; - consider testing with a different power outlet or power cable?
My laptop HP Probook g5 450, windows 10 have the unexpected shutdown problem(first it restart 1 or 2 time then shut it down) without any kind of warning. What can I do?
Could you please specify if you tried all the recommendations given in the video? We have put together the most common reasons for sudden shut down of a PC and solutions to such problems. Please try all these methods and let us know how it worked.
my laptop ..turns off out of no where when it reach a cerntain percentage after that it wont open ..it need to charge first after that i open it that how i used my laptop i really need ot know how to fix this problem since i used my windows10 for educational purpose :
Please try resetting your power settings to standard. For this, press Win+R => type in control => select ""Large icons"" from the ""View by:"" menu => Power Options => turn on Balanced (recommended) => click on ""Change plan settings"" next to ""Balanced (recommended)"" => press “Restore default settings for this plan” => OK. Reboot your laptop once it's done. One of the most common reasons for such problem is overheating, especially when the system is loaded by games or other resources-consuming applications. Please make sure that your laptop is nor overheating and the fan is not blocked. Another common reason for a laptop to shut down is dust. If you haven’t cleaned your device in a while, we would recommend taking it to a service center for a check and clean up. If overheating is not the case, check the state of your battery. You can do so by connecting your laptop to a power socket and see if it shuts down after a couple of hours of work. If it doesn’t, most probably the battery needs to be replaced. For more information regarding the issue, check this article from our blog: www.auslogics.com/en/articles/pc-turns-off-without-warning-fixed/
In this case, you can check and install available Windows updates using the following: press Win => Settings => Windows Update => check and install the updates. Hope this helps!
@@auslogics bruh tnx for the help maaan but the problem is hardware my battery is dead lol i figure it out tnx much still ur video is informative love it
Here is a few solutions to your issue: 1. Change power management settings: - open Start Menu, type in “Power Plan”, click “Edit Power Plan” - click “Change advanced power settings” - scroll down to “Processor power management”, click to expand it - unroll the “Maximum processor state”, reduce the “On-battery” option to 20% - expand “Display”, click on the “Enable adaptive brightness” - turn on adaptive brightness for both on-battery and plugged in options. 2. Reinstall battery drivers: - uninstall battery drivers by going to Device Manager => Batteries - unroll “Batteries”, right-click each ACPI option one by one - select ""Uninstall"" - reboot your laptop once all drivers are uninstalled Once the system boots, your battery drivers will be installed automatically 3. Run Power Troubleshooter. - open Settings (Win + I) => Update and Security => Windows Settings - locate the “Troubleshoot” tab => “Find and fix other problems” => “Power” - click “Power” and hit “Run troubleshooter” - restart your laptop 4. Power reset your laptop. - shut down your Windows if it’s open - if it is not and the system has power, hold the power button until there’s no power - unplug any external peripherals connected to your laptop - unplug the power cord and remove the battery from the battery compartment - hold the power button for about 15 seconds - power reset (power light should blink briefly) - reconnect the power cord now and turn on your system.
I'm assuming it's my OS so i've tried this method now and i hope it will fix itself. My laptop just refuses to give me a warning even though i have all my settings on and all problems have been fixed according to system errors. If this doesn't solve it, i mean i can live with it but as of right now i just want everything back to normal, just in case i made sure to reset all my setting back to default and see if there's anything that could potentionally solve it
Hopefully, these recommendations will help you resolve the issue. If you continue having problems, please contact us at support@auslogics.com, we will be happy to assist.
What Windows version are you currently using? If you would like to disable Sleep Mode in Windows 10, please do the following: - press Start => Settings => System - select ""Power and sleep"" - find the ""When plugged in, turn off after"" option and set it to “Never”.
Could you please specify what recommendations from this video have you already tried and how they worked for you? If you could send us your system information report, it would help us a lot in determining the cause of the issue. Please send the file at support@auslogics.com.
Hi, my pc keeps shutting down by itself only when I play games and I’ve change the cooler and psu. I’ve also did a whole reset to my pc and nothing has worked.
There are a variety of reasons that could cause such an issue, such as faulty motherboard or RAM, oxidized contacts on RAM, defective or insufficient PSU. What PSU are you currently using and what PSU were you using before? Could you please also specify your system parameters? Thank you!
@@auslogics I have a evga supernova nex750g that is powering up my 3080 ultra ftw. 16gb 3600 ram. CPU Ryzen 3600. Motherboard tomahawk 570 wifi I think. Nvme ssd 2.5 tb . Encountering random computer crashes only when I game. My fans all work
@Joseph Gomez In this case, the most probable reason for the problem is the power unit. 1. Please check if your power unit is compatible with the motherboard, as incompatible devices might lead to some issues. 2. We also recommend updating all of your hardware drivers and test the PC modules using a popular software, for example: CPU - AIDA 64, OCCT, PRIME 95 Graphics card - OCCT, FurMark, AIDA 64 Memory - TestMem5, Prime95, MemTest86 This way you will be able to determine which module has problems.
I just installed windows 10 on my pc but now I am not able to use it as it shuts down automatically in 15-20 seconds everytime I open it can you help me with it?
Could you please specify if you tried any recommendations from this video and were there any difficulties following them? As we have put together the most common causes of the problem and its possible solutions here, not being able to resolve the issue with provided fixes most likely means that your computer requires professional repair. Please let us know if we can be of more assistance.
Hp EliteBook g2 820 works perfectly well but after exactly 30 minutes is shuts down without a warning. Chaged OS from windows to Linux hoping things will change but it's still same
The issue you described usually occurs when the Intel Management Engine (ME) fails to initialize properly, and triggers a watchdog timer that forces the system to shut down. The Intel ME is a subsystem that controls various functions of your device, such as power management, security, and performance. However, sometimes the ME may get corrupted or incompatible with your BIOS or firmware, and cause errors and conflicts that affect your system stability. To fix this issue, you need to clean the ME region in your firmware image, which is the part of the BIOS that contains the ME settings and data. Please pay close attention that this process is risky and may damage your device if done incorrectly. Therefore, please proceed with caution and backup your important data before attempting it. If you are not comfortable with modifying your firmware, you may want to contact HP support or a professional technician for assistance. Cleaning the ME region means removing any corrupted or unnecessary data and restoring the default configuration of the ME. For this you will need the ME Analyzer tool, to analyze and modify the ME region of your firmware image, and UEFITool, to extract and insert the ME region into your firmware image. • Backup your current firmware image by using a tool like FPT or Flashrom, or by downloading it from the HP website. • Open UEFITool and load your firmware image file. • Find the ME region by searching for the GUID {1BA0062E-C779-4582-8566-336AE8F78F09}. • Right-click on the ME region and select Extract as is to save it as a separate file. • Open ME Analyzer and drag and drop the ME region file into it. • ME Analyzer will show you the information and status of your ME region. If it says "Dirty" or "Corrupted", you need to clean it. • To clean the ME region, type the command "clean" and press Enter. ME Analyzer will create a new file with the suffix "_clean". • Go back to UEFITool and right-click on the ME region again. Select “Replace as is” and choose the cleaned ME region file. • Save the modified firmware image file by clicking File > Save image file. • Flash the modified firmware image file to your device by using a tool like FPT or Flashrom, or by following the instructions from the HP website. After flashing the modified firmware image, your device should boot normally and not shut down after 30 minutes.
This is actually an excellent, information dense video. I don't usually like text to speech narration in videos, but this was very helpful, thank you!
Glad you liked it!
agreed!
This isn't text to speech lmao
my laptop turn off at battery level 40 every time and i have to turn on by pugging in
Could you please specify the model of your laptop? This information will help us determine the best fitting solution for your problem.
We also recommend executing the powercfg.exe -energy -output c:
eport.html command as Administrator. Once the scanning is done, go to Explorer => disk С and open the report.html file. In this report you can check if the power level of your battery is displayed correctly.
@@auslogics i have the same problem, my laptop is acer aspire 15 e5-576g-82RZ
Have you tried executing the powercfg.exe -energy -output c:
eport.html command as we described in our previous comment? Please let us know how it worked for you.
Hi i am facing same issue plz help out
Same problem 😭
Amazing video. My PC kept turning off randomly a few minutes after bootup. I discovered that after I turned off my overclocking settings in BIOS, PC stopped turning off and was back to normal.
Hi! That's great. We are really glad we could help.
Hello, I have a HP stream cloudbook 11 which intermittently / randomly shuts off without warning. The longest it stays on for is around 5 mins, and shortest is a few seconds. However, there was a period when it stayed on long enough for windows 10 to install and seemed to work okay for a while. The laptop does not have a fan and it shuts down even when the laptop is cold. the laptop shuts down even when in bios. I have tried the following but the problem persists:
1. checked the heat sink and applied a fresh thermal pad
2. Disconnected keyboard, trackpad, screen, WiFi card, etc
Any idea where on the motherboard the fault could be? Thanks in advance
We recommend checking your laptop’s power supply, for example connecting to the one that is definitely in order. If your battery is removable, please try using another one (make sure the battery is working correctly). If this doesn’t help, we recommend taking your laptop to a service center.
Same problem bro
My hp laptop isn't turning on and showing that bios has detected a problem related to internal battery and it turns off..furthermore while charging instead of showing orange light it keeps on fluctuating between orange and white light..plz tell me what to do..
Here is what you can try in order to fix the issue:
1. Reset your BIOS to default.
2. Run hardware diagnostics test on battery and charger.
If none of this helps, please send a request with the description of your problem to our support specialists using the Ask a Question option available in Auslogics programs.
@@auslogics okk..I will try this
My pc randomly started acting up, i couldn’t press the windows key due to an error, i couldn’t launch certain apps and it was running very slow. I decided to factory reset it and i’ve installed all windows and everything was fine until a new problem started where it turns off itself. Any clue how to fix?
Specs:
GPU: gtx 680
CPU: i7 4790
RAM: 16gb
As a first step in order to resolve the problem, we recommend checking and installing all available Windows updates. Type "Check for Updates" into the Search bar => Check for Updates => download and install the updates. If this doesn’t help, please contact us through the Ask a Question form available in Auslogics programs, and we will be happy to assist you further.
well, idk which one of them should I try but here is my problem: my laptop turns off without warning when it's on low batteries. also keep on the great work!
We recommend you to start with installing all available Windows updates. Type "Check for Updates'' into the Search bar => Check for Updates => download and install the updates. Please also update all of your drivers. If the problem persists, you can contact us through the Ask a Question form available in Auslogics programs, and our tech specialists will assist you with the issue.
I had the same problem,first I tried to ON the battery warning notification...tq it helped me a lot...
same problemm
Ever since the update 10, my pc keeps shutting down on its own. How do I fix this? It's been going on for weeks now
In order to fix the issue, please do the following:
- go to "Settings" => "Windows Update", download and install all available updates
- restart your PC
- switch off non-system startup applications: type msconfig into the search bar, go to "Services", mark the "Hide all Microsoft services" checkbox, press "Disable all" => "Apply" => "ОК"
- restart your PC
You can also scan and clean up your PC using the Auslogics BoostSpeed program www.auslogics.com/en/software/boost-speed/
Mine started shutting down at 45%. 😭😭. It’s really frustrating how do I fix it.
With continued use, the battery life will decrease over time. If the system shuts down at 45%, it means that the actual charge is just 1% at the moment, and you may need to replace the battery. In the meanwhile you can avoid unexpectable shutdown by applying the following settings:
- click the battery meter on the taskbar, and then “More power options” (search “power settings” or Advance power settings in Start menu on Windows 10);
- click “Change plan settings” on your current power plan;
- click on “Change advance power settings”;
- scroll down and click the + sign of the battery to expand settings;
- click on “Low battery level” and change “On battery” to > 55%;
- click on “Critical battery level” and change it to 50%;
- click on “Critical battery action” and change it to “hibernate”.
hello! can someone help me? my laptop suddenly shuts down around 30-35% and it doesn't even show a low battery warning, what's wrong with my laptop?
Please try adjusting your settings for the operations being performed while the battery is low (Start => Edit power play). We would also recommend diagnosing your battery and replacing it, in case it’s not charging sufficiently anymore.
@@auslogics Thank you!
My HP laptop is just shutting without warning first it started at 20% then 40% then 50% know its turning of at 60% I can only use for 40 minutes I factory restart it and that didn't work I don't know what to do.
Please try resolving the problem by checking and installing all available Windows updates. Type ""Check for Updates"" into the Search bar => Check for Updates => download and install the updates. We also recommend updating your drivers.
If this doesn’t help, please contact us through the Ask a Question form available in Auslogics programs, and we will be happy to assist you further.
I know nothing about computers but well this is my current situation. My laptop screen was broken and I took it to bestbuy for it to fix, I got it fixed like 2 days ago and it was working fine, now its acting up and everysingle time I turn it on it would turn off, when I use it for too long it turned off.. this didnt happen before they fixed it.
Sorry about your issue. Have you tried any recommendations from this video? If you tried them all and nothing helped, we would recommend consulting with the repair service that fixed your laptop.
My pc (built in January 2022) has just started randomly rebooting and the screen going black , the fans also go full speed. Not sure how to even go about sorting what could be causing it
There are many reasons for random PC rebooting, such as:
Overheating
Driver Issues
Malware Infection
Battery Problems
UPS / Surge Protector Failure
Insufficient Charger Voltage
Dodgy Sleep Mode
Fast Startup Disadvantages
Out-of-date BIOS
Software Failures
Problematic OS
Please try the recommendations given in this video, where we’ve put together the most common problems and possible solutions. If this doesn’t help, please let us know, we will be happy to assist you further.
My pc turns off by itself after exact 30mins tried many things but doesnt seem to help. Can my motherboard be broken?
My problem also
Random shutdowns can be caused by several reasons:
1. Physical damage of the motherboard (in this case you will need to take your PC to a service center).
2. Graphics card and CPU overheating (please check the temperature of each module, you can use the AIDA64 program).
3. RAM malfunctioning (to check the RAM you can use the Memtest86+ program).
4. We would also recommend checking your system for errors with Auslogics BoostSpeed.
5. Please try checking your PC for viruses as well (you can use an antivirus software such as Outbyte AVarmor or a similar program).
I hope reinstalling windows will fix the problem
My 🖥 boots very slow.
Please take a look at the article from our blog specifically dedicated to such issues:
www.auslogics.com/en/articles/how-do-i-fix-a-slow-computer/
My laptop is turning off when I am watching youtube or just being afk for 10min but if i am playing its just fine. I have already lowered GPU so it can run only 95% not 100% so what could be the problem? And when it turns off you just have to wait or it will shut down almoust right away. So what I do.
And it gives you no warning.
It looks like you might be having an issue with your graphics card or the graphics card driver. Please try updating the graphics card driver to its latest version and see if it helps.
This is a really good video!!! Thank u!!
Hi, so my laptop keeps shutting down randomly, I reapplied thermal paste and cleaned the fan, It still shutdowns, battery and powersupply is not the problem. what could it be and howto fix it,m
There are several reasons that could cause your laptop to shut down. Your laptop might be affected by:
- Overheating
- Hardware Problems
- Driver Issues
- Malware Infection
- UPS / Surge Protector Failure
- Insufficient Charger Voltage
- Dodgy Sleep Mode
- Fast Startup Disadvantages
- Out-of-date BIOS
- Software Failures
- Problematic OS
We recommend trying the rest of the recommendations provided in this video and see how it works for you.
I have a problem where my laptop randomly decides to turn off at 34 or 29 something percent while unplugged, it might be because i accidently had it plugged in during a power surge or the battery is so bad that it can't even hold a charge anymore, i did a virus scan and got nothing i changed my power plan and it weirdly made my laptop turn off at a different power level.
I don't know what to do at this point so i might consider getting a new laptop all together in the future, because ever since i've had this HP laptop, i always tend to have certain issues with it like stuttering, black screens, freezing, etc.
Here are some potential solutions based on the problems you’ve described:
1. Laptop turning off at a certain battery percentage. This could be due to a battery calibration issue. You can try recalibrating your battery by fully charging it, then letting it discharge until the laptop shuts down. After that, charge it to 100% again. If this doesn’t work, the battery might be faulty and need replacement.
2. Laptop issues after a power surge. Power surges can cause various issues, including damage to the USB ports and other components. If you suspect a power surge has caused the problem, you might want to consider taking your laptop to a professional for a hardware diagnostic.
3. Stuttering, black screens, freezing. These issues could be due to outdated drivers, system file corruption, or even malware. Make sure your drivers are up-to-date, especially your graphics driver. You can also run a system file check (sfc /scannow in the command prompt) to repair corrupted system files. Lastly, ensure your antivirus software is up-to-date and run a full system scan.
If these steps don’t resolve your issues, it might be worth considering a thorough hardware and software check by a professional.
This only started happening after I was playing vanguard and accidentally put in max graphics at ultra then it shut off and not it does it consistently
If you had your PC shut down once while gaming, it could be caused by the graphics card failing to perform with the graphics parameters set to maximum.
Please try changing the game’s graphics settings to minimal and restart the game. See how your PC is working with applied settings and, if everything is fine, you can increase graphics parameters little by little to find out the values best fitting your PC.
@@auslogics it consistently shuts down now I’m not sure why I will be playing a game that doesn’t take much and it will start getting hot then the pc will slow down and it shuts down
I tried cleaning it with a compressed air can and getting dust out but it didn’t fix it
It is possible that your system files or graphics card drivers have been corrupted. Please update your system (type Check for updates into the search bar => press “Check for updates” => download and install all available updates) and restart your PC. Download and install the latest versions of the graphics card drivers. Completely remove and install the game anew. Adjust the game’s settings applying minimal graphics parameters.
Im updated to the latest update and I’m still having the same issue .Did it work for u @pun cake
Hp EliteBook g2 820 works perfectly well but after exactly 30 minutes is shuts down without a warning. Chaged OS from windows to Linux hoping things will change but it's still same
Tq it was very helpful...
did you reformat it?
I have a problem with my laptop Whenever I turn on my laptop when not on charge the laptop shows battery critically low and suddenly turns off even though I have fully charged it. And when I turn it on with charging, the laptop shows the battery correctly and it start works. What is the issue?
The charge level indicator in Windows might not show 100% charged due to a change in the battery capacity. We recommend testing your battery’s capacity and calibrating it if necessary (to reset the battery gauge, so it will accurately display the charge level). You can use the powercfg command to test the battery or one of the free programs (BatteryCare, BatteryCat, BatteryMon, BatteryInfoView). If your battery level always shows 0% and the laptop turns off once unplugged, your battery is probably damaged and needs to be replaced.
GOOD DAY SIR MY LAPTOP ACER ASPIRE ONE D270 REPLACEMENT BATTERY SHUTDOWN IN 40% 3TIMES ANY ADVICE SIR AND I WANT TO ASK IF THIS CAN DAMAGE MY LAPTOP? THANKS!!!
Each incorrect shutdown has a negative effect on your device. If you believe that your battery has exhausted its capacity, we recommend taking your laptop to a service center and have the battery replaced.
Mine shows a blue screen of death after around 2 hours of use. It would then go to BIOS menu. But then if I restart it, it boots normally. And then after around 2 hours again, it still happens. Any idea what's the problem?
There are a number of reasons that may have been causing the blue screen on your device, including new hardware or incompatible third-party software. If there is no error code on your screen, you can use recommendations from this article to try and find out the reason:
www.auslogics.com/en/articles/causes-of-bsod-on-windows-10-8-8-1/
I have non of the issues you say here, my hardware is totally ok. The case is my PC runs on mac os also and it works. When I run win the mac drive is disconected and vice versa. So what do I do now?
There are several possible reasons that could cause such an issue:
- Hardware problem (having a different file system, the drive gets disconnected, and if it hasn’t been accessed for a long time, it may go to Sleep Mode (disconnect);
- Software problem (partitions have different file systems (apfs for macOS and ntfs for Windows) which can't be accessed from another OS, and the OS can’t access the new file system without correct drivers or a special program.
We can recommend using a cloud for transferring files to another OS. Also you can try programs made by Paragon Software.
My Acer Nitro 5 is not getting start from power button and when i starts after 15 to 20th attempt after performing any one task it shutdowns automatically. The power is working properly when we try to turn off but when i want to power it on it not respond. Also when i click the power button the charging indicator also blinks. Any solution please?
It looks like your laptop might be overheating and needs to cool down before turning on. Please try cleaning out your fans and heat sinks, and see if it helps. Please also make sure that the laptop is fully charged. If none of this works, we recommend checking the battery in a service center.
Every time I'm using 3ds max software my laptop gets off automatically I don't know what I'm supposed to do?
3Ds Max is a professional 3D modeling program, which has certain requirements for hardware resources. There are several possible reasons for sudden shutdowns:
1. Insufficient RAM or processor’s power. In this case stopping all unnecessary programs and processes before running 3Ds Max should help.
2. Overheating of the processor or graphics card (if integrated). Please make sure your laptop is clean of the dust and well ventilated.
3. Your laptop’s performance does not allow running the program.
4. Corrupt 3Ds Max files. You can try downloading the installation file from the official website and see if it helps.
5. Corrupt system files. Check for available Windows updates (Settings >> Windows Update >> Update) and install them all.
When i use my pc it stops and you cant move or escape the screen then it turns black its new and i bought it from a legit place so i am not sure why it turns of i turned of automatic restart and atumatic sleep please what should i do
Here’s what you can do:
Check Windows updates
Update your drivers. For this you can use Auslogics Driver Updater, for more info check: www.auslogics.com/en/software/driver-updater
Clean up your system and repair corrupt files. To run a malware scan you can try Auslogics Anti-Malware: www.auslogics.com/en/software/anti-malware,
to clean up your Windows registry and remove junk files, use Auslogics BoostSpeed: www.auslogics.com/en/software/boost-speed
Monitor the temperature of your CPU/GPU
Check your power supply unit (PSU)
my laptop randomly turns off when ever I move to much or even pick it up. it's really annoying especially when I play games with my friends
We recommend checking the laptop's functionality in the system BIOS. Boot to the system setup screen and try moving the laptop, to see if the system turns off even in BIOS. To enter BIOS, restart your computer and press the F2 key when the laptop logo appears. If your laptop does not turn off while in BIOS, we recommend checking its hard drive in a service center.
If your laptop shuts down in BIOS:
power reset your laptop if its battery can be removed without disassembling the case (if that is not the case, we strongly advise against disassembling it yourself).
- shut down your Windows if it’s open
- if it is not and the system has power, hold the power button until there’s no power
- unplug any external peripherals connected to your laptop
- unplug the power cord and remove the battery from the battery compartment
- hold the power button for about 15 seconds
- power reset (power light should blink briefly)
- reconnect the power cord now and turn on your system.
If the laptop keeps working with no battery in, please check the battery health in a service center.
How tf do i do half of those if the moment the desktop shows up it shutdowns 🤦♂️
In this video we’ve put together the most common causes for the problem and possible solutions that can be used to fix or prevent the issue. We recommend trying all recommendations applicable in your case. If none of this helps, you can take your device to a service center, to have a specialist check and repair it for you.
What do I do if I can’t even get my computer to turn on long enough to do any of these things?
If your PC can stay on for at least a short period of time, we recommend using BIOS or utilities such as SpeedFan for temperature and power supply voltage monitoring, to determine if the problem is caused by overheating or voltage fluctuations.
If the PC can't be turned on even for a few minutes, check the power supply and cables, to make sure that everything is connected and works correctly.
If the power supply is fine, make sure that the fans are working, not dust is blocking air flow, check CPU heatsink and thermal paste. Please note that the latter is better done by a professional.
@@auslogics I figured it out this morning, steam 32 bit in background processes was causing it 😭
Congrats on finding the culprit!
i don’t know if you will reply but my system keep shutting off anytime it’s on probably cos my battery is damaged but it shouldn’t be that bad... sometimes when i open chrome or any app, it just shuts off
There are several reasons that could cause this kind of an issue:
1. Overheating. Please make sure your laptop is clean of dust and well ventilated (you can use a cooling pad).
2. Corrupt system files. Check for available Windows updates and install them all (Settings => Windows Update => Update).
3. Problem with the battery connection or damaged cable. In this case it’s better to have it checked in a service center.
My acer vx15 1050ti turns off when i play tekken 7 after 3 mins. I tried to undervolt it and it became better. But i dont know what is the cause of the problem. Is it the ram, cpu, gpu, motherboard, charger. Im drained by this problem, my head hurts. 😢 is there someone with the same case and have idea how to fix? Thanks!
Given that undervolting has improved the situation, it's likely that the issue is related to overheating. Undervolting can help reduce heat generation, making it a common approach to prevent thermal throttling and sudden shutdowns. Here are some specific considerations for each component:
1. GPU. The undervolting improvement suggests that the graphics card (GPU) might be running too hot. Ensure that the GPU drivers are up to date. It is also advisable to monitor the GPU temperature during gameplay using tools like MSI Afterburner or HWMonitor.
2. CPU. High CPU temperatures can also lead to shutdowns. Monitor the CPU temperature during gameplay. Consider adjusting in-game settings to reduce CPU load.
3. RAM. While less likely, high RAM temperatures or faulty RAM could potentially contribute to stability issues. Run a memory test to check for any issues.
4. Motherboard. The motherboard itself might not be the primary cause, but it's the platform for all components. Ensure that the laptop's cooling system (including fans and vents) is clean and functioning properly.
5. Charger/Power Supply. An insufficient power supply could lead to instability. Ensure you are using the correct and original power adapter for your laptop. A faulty charger might not deliver the required power.
In summary, the most likely culprit seems to be related to the GPU or CPU overheating. Continue monitoring temperatures, and consider adjusting in-game settings to reduce the workload on these components. If the problem persists, you may want to consult with Acer support or a professional technician for a more thorough diagnosis and potential solutions.
my friend has also this problem to his laptop, how to fix it?
We recommend trying tips provided in this video. If this doesn't help, you can leave a comment here describing the problem in a bit more details. Thanks.
My laptop trips off (not shutdown) when the battery level becomes Less than or equal30 percent. Please, what can I do to solve it?
Please try all the recommendations from this video and see if this helps. You can also reset your power settings by following the steps: press Win+R => type in control => select "Large icons" from the "View by:" menu => Power Options => turn on Balanced (recommended) => click on "Change plan settings" next to "Balanced (recommended)" => press “Restore default settings for this plan” => OK => reboot your laptop.
thanks in advance, hope this works... Everytime I play Dota 2 my laptop turns off without warning blackout like that
Thank you for your comment, Joseph. Hopefully, these recommendations will help you resolve the issue. Please let us know how it worked for you.
Hello and thank you for your effort to create such an informative and in depth video.
I have an HP Omen gaming laptop, I bought it 5 years ago it was factory refurbished (not totally used), but this year it started to randomly turn off and restarts whenever I play a game, the screen freezes sometimes makes weird sound, screen stays frozen and then restarts. I took it to a specialist and he put thermal paste inside, but still it didnt solve my problem.
It's I7 7700, 16GB of Ram DDR4, GTX1070 with 8gb of video ram. Also, my laptop's battery is dead it only runs on charger
Would appreciate any tips from your side
Sorry about the issue. Could you please specify if you have already tried recommendations provided in this video?
@@auslogics yes, I tried everything in this video and to be honest there was a small different where the freezes/crashes didn't occur as often as before but still it didn't solve problem
In this case you may want to try the following:
1. Make sure your graphics drivers are up to date.
2. Check for Dust.
3. Test RAM. You can use a tool like Windows Memory Diagnostic or MemTest86 to check for potential issues with your RAM.
4. Test your laptop with a different power adapter or battery (if available) to rule out power-related problems.
5. Check for error messages in the Event Viewer (you can find this in the Control Panel). System logs might provide information about the cause of the crashes.
6. Consider a fresh OS install. If all else fails, a clean installation of the operating system might help eliminate software-related issues. Ensure that you back up important data before proceeding.
7. If the problem persists, even after attempting the above steps, it may be beneficial to consult with a professional technician or the laptop manufacturer for a more in-depth diagnosis.
Given the age of the laptop, it's also worth considering the lifespan of components like the GPU. If none of the above helps, it might be a sign that some hardware components are reaching the end of their operational life.
@@auslogics I can safely say that I diagnosed the problem. Now I know when it's turning off and restarting. Everytime in any game there is too much activity (like a lot players gathered in one place) and I happen to be there, the game freezes then the laptop restarts. Offline game or online doesn't matter. And sometimes when it freezes and before getting restarted I hear weird beeps
Based on your description, the issue is hardware, overheating or power supply related. These recommendations apply:
1. Check for Overheating.
2. Update Graphics Drivers. Visit the official website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your GPU.
3. Check for Memory Issues. Run Windows Memory Diagnostic:
- press Win + R, type mdsched.exe, press Enter.
4. Use the original power adapter to eliminate power supply issues.
5. Check for System Errors.
If the issue persists after trying the above steps, we recommend consulting with a professional technician, especially if the laptop is still under warranty.
Remember to back up important data regularly, and if you're uncomfortable performing hardware-related tasks, seek assistance from a local technician to avoid accidental damage.
This happened just now and I restarted my laptop but it won't turn on I've tried long pressing the power off button still won't turn on
First, please make sure that your laptop is charged. Connect it to a power cable and try to turn it on. If this doesn’t help, remove your battery and try again. In case the laptop doesn’t boot, we recommend taking it to a service center.
You can try to determine the source of the problem by yourself, to understand how big the issue is. Find your drive indicator light, press the power button and see if it lights up. If it does, the problem is probably with the graphics card or matrix. If there is no response, the hard drive might be at fault. You can also check if the laptop’s screen is in order by connecting it to a PC. If there is no image on the computer monitor, the laptop screen is corrupt. Computer monitor showing an image means that there is a problem with your motherboard or drive.
@@auslogics thank you for responding.
I just waited 20 minutes and pressed the power button and fortunately it's working again.
really helped my pc by using troubleshooter
Hello sir , my system shuts down with a blue screen even though the power level is around 70%. Also there is no heating issues. Please guide me.
Had the same problem. You should try reinstall windows from an USB stick
My laptop doesn't have battery but It was working fine without battery and on electric but a few days ago I increased ram 2gb to 4gb and update Windows 7 to 8 and after some days it just keeps shutting down
Do you think if battery is necessary or is there any other issue
Modern laptop batteries perform several functions including voltage control to power the motherboard. Once the RAM has been changed, your motherboard power settings most likely have been changed too, which can’t be controlled without the battery. In order to resolve the issue, we recommend using your laptop with a battery.
I accidentally plugged my charging port into my hdmi port and nothing is working now except the usb port for some reason. I also had weird problems before where binary code showed up on the screen then it froze and restarted and opened recovery mode.
Sorry to hear about that. HDMI port can only be used for the audio/video data transfer and cannot be used to charge the device. We recommend taking your device to a service center to have it fixed.
@@auslogics apparently it fixed itself I just put it in charging for a couple of hours but the binary code thing is definitely a virus
@@auslogics the binary code things randomly appears sometimes when I shut on my computer
If you are able to use your computer, we recommend scanning it for viruses using antivirus software. In case nothing is found, please send us some additional details on the issue. What kind of code do you see? When does it appear? If you experience BSOD, appearing code can help you determine the root of the problem.
my laptops probably over heating since if i touch it it burns my finger
We recommend taking a look at the article from our blog dedicated to problems with overheating:
www.auslogics.com/en/articles/stop-win10-laptop-from-overheating/
Hai can someone help me? My laptop al the time turn off when charging but when not changing not turn off. How to fix it?
Please make sure your laptop’s charger is in order, it could be physically damaged. If the charger is alright, you can try reducing your processor’s power consumption. For this, open Control Panel => Power Options => Processor power management. Change the value next to “Maximum processor state > Plugged in” from 100% to 90% or lower. Check if the problem is resolved.
my pc shuts down without warning and stopped being getting fully charged
As a first step, we would recommend installing all available Windows updates. Type "Check for Updates" into the Search bar => Check for Updates => download and install the updates. Please try updating your drivers as well. If the problem persists, you can contact us through the Ask a Question form available in Auslogics programs, and our tech specialists will assist you with the issue.
100, I had to do it...
I cant because my computer turn off too fast...
Could you please specify if you’ve tried the following:
Check for Overheating:
- ensure that your computer is adequately ventilated;
- clean the vents and cooling fans to prevent overheating;
Power Supply Issues:
- if you're using a desktop, check the power supply unit (PSU) for issues;
- consider testing with a different power outlet or power cable?
My laptop HP Probook g5 450, windows 10 have the unexpected shutdown problem(first it restart 1 or 2 time then shut it down) without any kind of warning. What can I do?
Could you please specify if you tried all the recommendations given in the video? We have put together the most common reasons for sudden shut down of a PC and solutions to such problems. Please try all these methods and let us know how it worked.
Exactly.. My HP Probook 430 g3 does the same thing..
My laptop suddenly switched off for the past few days 😔, Lenovo thinkpad X220
Again it has never done that since I bought it.
Sorry about the issue. Have you had a chance to try any recommendations provided in this video?
my laptop ..turns off out of no where when it reach a cerntain percentage after that it wont open ..it need to charge first after that i open it that how i used my laptop i really need ot know how to fix this problem since i used my windows10 for educational purpose :
Please try resetting your power settings to standard. For this, press Win+R => type in control => select ""Large icons"" from the ""View by:"" menu => Power Options => turn on Balanced (recommended) => click on ""Change plan settings"" next to ""Balanced (recommended)"" => press “Restore default settings for this plan” => OK. Reboot your laptop once it's done.
One of the most common reasons for such problem is overheating, especially when the system is loaded by games or other resources-consuming applications. Please make sure that your laptop is nor overheating and the fan is not blocked. Another common reason for a laptop to shut down is dust. If you haven’t cleaned your device in a while, we would recommend taking it to a service center for a check and clean up.
If overheating is not the case, check the state of your battery. You can do so by connecting your laptop to a power socket and see if it shuts down after a couple of hours of work. If it doesn’t, most probably the battery needs to be replaced.
For more information regarding the issue, check this article from our blog: www.auslogics.com/en/articles/pc-turns-off-without-warning-fixed/
@@auslogics ok tnx for helping i might try it if it doesnt work ...idk men tnx much
@@auslogics by the way all of this things start happening when a update is failed to installl automatic repair appears and i skip it.....
In this case, you can check and install available Windows updates using the following: press Win => Settings => Windows Update => check and install the updates. Hope this helps!
@@auslogics bruh tnx for the help maaan but the problem is hardware my battery is dead lol i figure it out tnx much still ur video is informative love it
Hello my laptop turns off when I unplung the charger. Is there any solutions to fix it ?
If u have buyed the laptop a long time ago then change the laptop battery...
Here is a few solutions to your issue:
1. Change power management settings:
- open Start Menu, type in “Power Plan”, click “Edit Power Plan”
- click “Change advanced power settings”
- scroll down to “Processor power management”, click to expand it
- unroll the “Maximum processor state”, reduce the “On-battery” option to 20%
- expand “Display”, click on the “Enable adaptive brightness”
- turn on adaptive brightness for both on-battery and plugged in options.
2. Reinstall battery drivers:
- uninstall battery drivers by going to Device Manager => Batteries
- unroll “Batteries”, right-click each ACPI option one by one
- select ""Uninstall""
- reboot your laptop once all drivers are uninstalled
Once the system boots, your battery drivers will be installed automatically
3. Run Power Troubleshooter.
- open Settings (Win + I) => Update and Security => Windows Settings
- locate the “Troubleshoot” tab => “Find and fix other problems” => “Power”
- click “Power” and hit “Run troubleshooter”
- restart your laptop
4. Power reset your laptop.
- shut down your Windows if it’s open
- if it is not and the system has power, hold the power button until there’s no power
- unplug any external peripherals connected to your laptop
- unplug the power cord and remove the battery from the battery compartment
- hold the power button for about 15 seconds
- power reset (power light should blink briefly)
- reconnect the power cord now and turn on your system.
I'm assuming it's my OS so i've tried this method now and i hope it will fix itself.
My laptop just refuses to give me a warning even though i have all my settings on and all problems have been fixed according to system errors.
If this doesn't solve it, i mean i can live with it but as of right now i just want everything back to normal, just in case i made sure to reset all my setting back to default and see if there's anything that could potentionally solve it
Hopefully, these recommendations will help you resolve the issue. If you continue having problems, please contact us at support@auslogics.com, we will be happy to assist.
Why my laptop only turn on if click other key and need to spam the key to keep it turn on?
What Windows version are you currently using? If you would like to disable Sleep Mode in Windows 10, please do the following:
- press Start => Settings => System
- select ""Power and sleep""
- find the ""When plugged in, turn off after"" option and set it to “Never”.
@@auslogics currently using windows 10
Power button not working need to turn it on using other key
@@auslogics seems like it didn't work
Could you please specify the model of your laptop and how you usually turn it on/off (using what buttons)? What key are you using now?
@@auslogics an Acer e5 474g-50ur and using spacebar to power it on
My laptop shutdown when charging comes to 20%
Could you please specify what recommendations from this video have you already tried and how they worked for you? If you could send us your system information report, it would help us a lot in determining the cause of the issue. Please send the file at support@auslogics.com.
How do u fix corrupted files for games ?
Could you please specify the name of the game and what files are being corrupted?
How do you open a HP TouchSmart lol
caused by 1
Hi, my pc keeps shutting down by itself only when I play games and I’ve change the cooler and psu. I’ve also did a whole reset to my pc and nothing has worked.
There are a variety of reasons that could cause such an issue, such as faulty motherboard or RAM, oxidized contacts on RAM, defective or insufficient PSU. What PSU are you currently using and what PSU were you using before? Could you please also specify your system parameters? Thank you!
@@auslogics I have a evga supernova nex750g that is powering up my 3080 ultra ftw. 16gb 3600 ram. CPU Ryzen 3600. Motherboard tomahawk 570 wifi I think. Nvme ssd 2.5 tb . Encountering random computer crashes only when I game. My fans all work
@Joseph Gomez In this case, the most probable reason for the problem is the power unit.
1. Please check if your power unit is compatible with the motherboard, as incompatible devices might lead to some issues.
2. We also recommend updating all of your hardware drivers and test the PC modules using a popular software, for example:
CPU - AIDA 64, OCCT, PRIME 95
Graphics card - OCCT, FurMark, AIDA 64
Memory - TestMem5, Prime95, MemTest86
This way you will be able to determine which module has problems.
amazing video
❤️
Great video
Glad you enjoyed it!
It turns off when i start
Sorry about the issue. Have you had a chance to try recommendations from this video?
I just installed windows 10 on my pc but now I am not able to use it as it shuts down automatically in 15-20 seconds everytime I open it can you help me with it?
Could you please specify if you tried any recommendations from this video and were there any difficulties following them? As we have put together the most common causes of the problem and its possible solutions here, not being able to resolve the issue with provided fixes most likely means that your computer requires professional repair.
Please let us know if we can be of more assistance.
Hp EliteBook g2 820 works perfectly well but after exactly 30 minutes is shuts down without a warning. Chaged OS from windows to Linux hoping things will change but it's still same
The issue you described usually occurs when the Intel Management Engine (ME) fails to initialize properly, and triggers a watchdog timer that forces the system to shut down. The Intel ME is a subsystem that controls various functions of your device, such as power management, security, and performance. However, sometimes the ME may get corrupted or incompatible with your BIOS or firmware, and cause errors and conflicts that affect your system stability.
To fix this issue, you need to clean the ME region in your firmware image, which is the part of the BIOS that contains the ME settings and data.
Please pay close attention that this process is risky and may damage your device if done incorrectly. Therefore, please proceed with caution and backup your important data before attempting it. If you are not comfortable with modifying your firmware, you may want to contact HP support or a professional technician for assistance.
Cleaning the ME region means removing any corrupted or unnecessary data and restoring the default configuration of the ME.
For this you will need the ME Analyzer tool, to analyze and modify the ME region of your firmware image, and UEFITool, to extract and insert the ME region into your firmware image.
• Backup your current firmware image by using a tool like FPT or Flashrom, or by downloading it from the HP website.
• Open UEFITool and load your firmware image file.
• Find the ME region by searching for the GUID {1BA0062E-C779-4582-8566-336AE8F78F09}.
• Right-click on the ME region and select Extract as is to save it as a separate file.
• Open ME Analyzer and drag and drop the ME region file into it.
• ME Analyzer will show you the information and status of your ME region. If it says "Dirty" or "Corrupted", you need to clean it.
• To clean the ME region, type the command "clean" and press Enter. ME Analyzer will create a new file with the suffix "_clean".
• Go back to UEFITool and right-click on the ME region again. Select “Replace as is” and choose the cleaned ME region file.
• Save the modified firmware image file by clicking File > Save image file.
• Flash the modified firmware image file to your device by using a tool like FPT or Flashrom, or by following the instructions from the HP website.
After flashing the modified firmware image, your device should boot normally and not shut down after 30 minutes.
Not sure there are such technicians in my locality
What if I flash or program the BIOS
Could you please elaborate your question a bit?