How To Fix Asus - Turns Off While In Use - Shuts Off Randomly

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  • Опубликовано: 11 сен 2024
  • If your Asus laptop computer seems like its working fine, but shuts down and restarts during use, this is the first troubleshooting video you should follow. If your computer is restarting during startup however, you should use this video instead; • Video . Check out the FAQ's and Related Video Links below !!
    Please remember to Like, Share, and Sub if this video was helpful :)
    To Donate, feel free to leave a Super Thanks by clicking on the Heart Button under the video.
    Related Video Links:
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    FAQ's
    Q: Event ID 1001
    A: Event ID 1001 was reported to be related to having too many anti-virus programs installed by a viewer. They uninstalled the programs and have not reported any crashes since.

Комментарии • 486

  • @PC_Monkey
    @PC_Monkey  5 месяцев назад

    Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
    I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)

  • @ThatoGee
    @ThatoGee 3 года назад +62

    Ironically, I was watching this video when my PC restarted again 💀

    • @PC_Monkey
      @PC_Monkey  3 года назад +3

      PC Monkey magic lol
      Glad your all set :)

    • @ericljy99
      @ericljy99 3 года назад +2

      So do I

  • @justsiie
    @justsiie 3 года назад +7

    you are amazing. i have gone through hundreds of videos in more than 6 months and i click on your video and it actually works! tysm!!!!!!

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Great to hear !! Always here to help :):)

  • @DanielHernandez-nw1dh
    @DanielHernandez-nw1dh 3 года назад +2

    I ran to this problem myself l, and it work!!
    I changed the time and restarted and now my screen is working, thanks for the help your the man, now I can do my classes.

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Happy to help :) Always here if needed !! Good luck with your classes :)

  • @Bousheybobby
    @Bousheybobby Год назад

    man this is way better than videos telling you to restart,unplugg battery, update etc lol found a few errors repeatedly

  • @EnchantedSmellyWolf
    @EnchantedSmellyWolf 4 года назад +4

    Don't forget it does that comfortable sound when it shuts off. Sometimes. Mine keeps doing it because the built-in battery is dead and burned out.

  • @mohammednahid9841
    @mohammednahid9841 3 года назад +3

    what should i do to turn my cpu on low power mode?
    ihad the same error code and my laptop keap reboting himself and he went to mode sleep many times please help

  • @gabrielmendoza6105
    @gabrielmendoza6105 4 года назад +19

    Thank you so much sir. It works on my lenovo ideapad slim 3 (2020)Ryzen 5

    • @PC_Monkey
      @PC_Monkey  4 года назад

      Great to hear !! Always here to help :):)

    • @gabrielmendoza6105
      @gabrielmendoza6105 4 года назад

      @@PC_Monkey great! Greetings from the Philippines, Sir :)

    • @PC_Monkey
      @PC_Monkey  4 года назад +2

      @@gabrielmendoza6105 Greetings Philippines from America !! Always wanted to go there :)

  • @notanimus2851
    @notanimus2851 2 года назад +1

    thank you for making this video my ASUS hasn't shut down whilst using it for 2 1/2 years now

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Happy to help :) Always here if needed !!

  • @Sabirreboiii
    @Sabirreboiii Год назад +1

    OMG I thought to just try chaning my laptop’s power plan to balanced mode and it worked! I guess my lappy is getting old. Thank uou so much!

    • @PC_Monkey
      @PC_Monkey  Год назад +1

      Glad your all set :) Always here if needed !!

  • @goodmorningandgoodluck6671
    @goodmorningandgoodluck6671 Год назад +1

    Thank you so much . I understood the error from the log and changed the action for Critical battery warning.

    • @PC_Monkey
      @PC_Monkey  Год назад +1

      Great to hear !! Always here to help :):)

  • @R.E.Z.
    @R.E.Z. 2 года назад +1

    I thought it was an update, then I thought it was a fail safe. Now I have no clue. Lol thanks for the vid

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Glad your all set :) Always here if needed !!

  • @Worldofourown2024
    @Worldofourown2024 3 года назад +5

    I have the exact same event ID 10016 happening on ASUS ROG Zephyrus M15 since it was new in January. I read the Microsoft page for Event ID 10016 and it reads, "These events can be safely ignored because they don't adversely affect functionality and are by design. It's the recommend action for these events."
    The problem is it causes regular random restarts and I'm not running hot. It's so random it happens sometimes within a minute of starting or maybe 8 or 12 hours since it's been on. This event does dramatically effect functionality for it's unnecessary interruptions.
    What's going on with this very same one you show in the video that is also my error for there's no workaround on offer?

    • @PC_Monkey
      @PC_Monkey  3 года назад

      The one I showed in the video is not an error. Its just a normal warning as there were no errors on my computer that were causing a restart. That event ID you found matched the time your computer restarted? There were no errors at that time?

    • @Worldofourown2024
      @Worldofourown2024 3 года назад

      Yea I'm getting event 12000 to at the times of the restarts. I'm stumped on the one and it came new like this. We don't really get a good warranty as that Geeksquad service plan which was offered for $350 more. Crazy Bestbuy lost my customer loyalty.

    • @PC_Monkey
      @PC_Monkey  3 года назад +1

      @@Worldofourown2024 Try removing shutting the computer down. Remove the battery and power adapter. Press and hold power button for 1 minute. Plug back in the power adapter, leave the battery out and turn on the computer. Try using it like that. Does it still shut down?

    • @medo6280
      @medo6280 Год назад

      Hopefully u reply asap so my laptop was restarting by its self WHEN I was using it then when I updated it the laptop wouldn’t even wait for me to use it no it restarts once the screen opens and I don’t have enough time to even type my password what do I do

    • @ricjasontoledano2350
      @ricjasontoledano2350 7 месяцев назад

      Same problem here. But on ROG strix. An error with event 10010 with it. Can u help me?

  • @choamyel
    @choamyel 4 года назад +4

    When I checked the system of the file explorer of my laptop its same as yours. So that does mean that its not the source of the blue screen?

  • @pamarrington59
    @pamarrington59 3 года назад +1

    hey, My asus laptop computer suddenly started making a squealing sound . I used some compressed air and tried to blow out the vents. I didn't notice it till I added windows 10 which may be coincidence. It was windows 7 before. It is most prominent when I close the lid if it is still turned on. Is it defective sound card onboard or dust or driver?

  • @LalitSonkeshariya
    @LalitSonkeshariya 2 года назад +1

    The only solution I found that helped me was yours, thank you

    • @PC_Monkey
      @PC_Monkey  2 года назад +1

      Happy to help :) Always here if needed !!

  • @JohnStevenBacube
    @JohnStevenBacube 3 года назад +3

    Hello great video. I have a question. My Lenovo laptop randomly shutsdown. The event viewer error shows Event ID 15. The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.
    How do I fix this error? My laptop shuts down randonly.

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Try a factory reset as seen here; ruclips.net/video/BcedxojjShs/видео.html

  • @ishamghazali9890
    @ishamghazali9890 9 месяцев назад +1

    Thank you so much sir. This video helps me alot thank you again😊😊

    • @PC_Monkey
      @PC_Monkey  9 месяцев назад

      Great to hear !! Always here to help :):)

  • @thepolandman2447
    @thepolandman2447 3 года назад +3

    Thank you very much, great vid!

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Happy to help :) Always here if needed !!

  • @andrem.schneider3340
    @andrem.schneider3340 3 месяца назад

    If I leave my Zephyrus M16 unattended for, let's say, hours or overnight, I find it in BIOS screen. Never happened with me working on it. Any clues? WIN11 home 64, nothing attached, RAID 0 with pretty similar 1TB ssd (Micron M450). Upgraded RAM with 32Gb more (one stick). The only unusual thing I can mention was this Micron nvme working around 60°C. Thank You!

  • @NaptownClassic
    @NaptownClassic 2 года назад

    Really informative and well articulated video. But... how many of these comments were purchased? lol

    • @PC_Monkey
      @PC_Monkey  2 года назад

      lol I really dont think ppl know how purchasing comments works

  • @pauloopena6685
    @pauloopena6685 4 года назад +4

    Hi I need help, im using asus tuf gaming. When i shutdown my laptop it keeps on restarting.

    • @tjongrichie8337
      @tjongrichie8337 3 года назад

      Im Here For The Same Problem, I Hope Some One Can Explain

    • @ivanng3140
      @ivanng3140 3 месяца назад

      how u solve? Sos

  • @Fraudkuna.
    @Fraudkuna. 3 года назад +1

    my laptop will restart when i try play a game and sometimes the screen will go well i dont know what to call it, it turns like rainbow until it repairs then stays a black screen
    whenever i look for errors it shows none just information

    • @Fraudkuna.
      @Fraudkuna. 3 года назад +1

      i removed the latest windows quality update and that seemed to work so im assuming that the update had a corrupted file or was bugged

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Interesting fix. Did this happen only when in that particular game? The update may have a compatibility with that game too. Thx for the update

  • @jammonteiro5703
    @jammonteiro5703 4 года назад +3

    Hi, my laptop keeps on restarting ang showing attempting to recovers changes then restarting again.

    • @PC_Monkey
      @PC_Monkey  4 года назад

      Sounds like you need this video; ruclips.net/video/J1ZagkSTcSI/видео.html
      Let me know how that goes :)

  • @sreenathmenon3846
    @sreenathmenon3846 4 года назад +2

    Hi, my laptop shuts down automatically then i have to wait a few seconds to start it up then in mid start, it shutdowns and automatically starts up again. What should i do?

    • @PC_Monkey
      @PC_Monkey  4 года назад

      Does it shut down before or after you are able to see the startup logo screen?

    • @soumenjana3480
      @soumenjana3480 4 года назад

      @@PC_Monkey after seeing the logo

    • @jbloxyy9047
      @jbloxyy9047 4 года назад

      Sreenath Menon same

    • @faizanulhaq272
      @faizanulhaq272 3 года назад

      @@PC_Monkey yeh me too I am also suffering from this problem

  • @kenfield7
    @kenfield7 3 года назад +1

    I have a Asus Zen8 tablet that just started shutting down after entering password (just replaced the battery) it seems to work ok after you get logged in, but sometimes still reboots, it might take 3-6 times restarts before you can log on

  • @cesar-ld7kj
    @cesar-ld7kj 3 года назад +1

    okay so my laptop is asus, the battery is charged but every time i unplug the charger it just turns off. I need help.

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Sounds like the battery is bad and needs to be replaced.

  • @Valhalla.Studio
    @Valhalla.Studio 3 года назад

    For me I have a weird issue where the laptop screen shuts off while am working on laptops, only the screen the rest of the laptop is fine, and still going. Monitor wont come back doesn't matter what you press though only comes back after restart, or if I plug in external monitor! What could it be?

  • @itsGuy
    @itsGuy 3 года назад +1

    Why would you handicap your cpu speed just to have faster RAM? Wouldn't that give you overall slower performance, including reducing the RAM speed as well? CPU > RAM always :P You are better off just putting the RAM speed that works well with your CPU. Thanks for the video though, least it pinpoints most peoples issues with random resets. My issue was a bad RAM slot, the pins were loose. My cheap fix was to just not use that RAM slot, upped the remaining slot with an 8 GB stick instead of the 2 x 4 GB I had. Yep I lose dual channel, but it sure beats having to get a new motherboard or having someone repair those pins.

    • @PC_Monkey
      @PC_Monkey  3 года назад +1

      Glad your all set !!

  • @muvinrajmuvin8732
    @muvinrajmuvin8732 2 года назад +1

    Hi my laptop Asus i turn on it on display loading after that it just shut down and repeatinv same thing how i wanna fix it

    • @PC_Monkey
      @PC_Monkey  2 года назад

      For that issue with an Asus computer, refer to this video instead; ruclips.net/video/J1ZagkSTcSI/видео.html. Let me know how that goes :)

  • @thesixtyone61
    @thesixtyone61 Год назад

    My ASUS rog restarts frequently. But it wont automatically restart while i am using, it only restarts when i am not using, when the laptop is idle but power on. Also when I keep my laptop by close my laptop without shutdown for some time. The main problem is the work that i did, would be lost when I'm not using the computer and it restarts itslef.

  • @gabeanton2340
    @gabeanton2340 3 года назад +1

    My chromebook will randomly restart itself a feww times and then not do it for a while. Any advice?

    • @PC_Monkey
      @PC_Monkey  3 года назад +1

      Chrome is much different than Windows. Its more simple and there are fewer troubleshooting options. Is the battery reading a good charge when the computer turns off?

    • @gabeanton2340
      @gabeanton2340 3 года назад

      @@PC_Monkey yeah it does but the thing is that it won't restart itself while on the charger. But my battery is fine because even when it restarts a couple of times while I'm using it, my Chromebook lasts like 6 hours.

    • @PC_Monkey
      @PC_Monkey  3 года назад

      @@gabeanton2340 You have to unplug the charger in order to turn it back on? Sounds like you need to replace the charger.

  • @Shruthi_CartoonVlogs
    @Shruthi_CartoonVlogs Год назад

    Hello bro when I use screen sharing applications like zoom or teams laptop restarts what to do?

    • @PC_Monkey
      @PC_Monkey  Год назад

      Can you first make sure your computer is fully updated as seen here: ruclips.net/video/kX8bB725Ljw/видео.html. After that, make sure Zoom or whatever else your using is fully updated. If that still happens, and if its the only time it happens, you may want to contact Zoom support as its most likely with them and not you. Also, does your computer meet Zoom's recommended system specs? support.zoom.us/hc/en-us/articles/201362023-Zoom-system-requirements-Windows-macOS-Linux

  • @limesray3900
    @limesray3900 3 года назад

    Thank you very much my pc failed an update during texas power outages and updated it and its working fine now

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Great to hear !! Always here to help :):)
      Good luck with all that. I see stuff on the news and it looks very difficult down there :( Best wishes!

    • @FS--ew3se
      @FS--ew3se 3 года назад

      @@PC_Monkey
      I recently found an asus x50sl that powers on but when I'm off 2 installing windows it just shuts off how do I fix dis one help me m8

  • @angeliaparker-savage5401
    @angeliaparker-savage5401 3 года назад

    My computer isn't restarting. It's stuck on the boot menu. I got onto the desktop fine, got online, then walked away and came back to a black screen with a boot menu. I've tried the BIOS fixes, with no luck.

    • @PC_Monkey
      @PC_Monkey  3 года назад

      For that issue on an Asus computer, refer to this video; ruclips.net/video/J1ZagkSTcSI/видео.html

  • @superfalcon
    @superfalcon 3 года назад

    My pc has some serious issues it suddenly turns off randomy and while turning off the screen crashes and i see random lines and then i see a blue screen and does not turn on until the next morning

    • @PC_Monkey
      @PC_Monkey  3 года назад

      your on the correct video. Have you tried the steps seen here yet?

  • @JP-jw3he
    @JP-jw3he Год назад +1

    this was great info.

    • @PC_Monkey
      @PC_Monkey  Год назад

      Thanks !! Glad this video was helpful :):)

  • @gizConAsh
    @gizConAsh 2 года назад +1

    Thanks. Very helful video

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Great to hear !! Always here to help :):)

  • @laceyseigrist2157
    @laceyseigrist2157 3 года назад

    when i leave my chrombook alone for a few hrs then when i open it it restarts

  • @rathindrabezbaroa1230
    @rathindrabezbaroa1230 3 года назад

    My asus laptop used to shutdown suddenly and do not easily starts. When started it shows the Asus logo and turn off again. What is the problem. Can you help me plz?

    • @PC_Monkey
      @PC_Monkey  3 года назад

      For an Asus computer that starts, shows the Asus logo, and then shuts down, refer to this video; ruclips.net/video/J1ZagkSTcSI/видео.html

  • @Andre-uw2qu
    @Andre-uw2qu 2 года назад

    I have a question. How do i set my cpu to low power mode?

  • @random.2148
    @random.2148 3 года назад

    I recentlu upgraded my pc to an intel i7 9700k and an asus z390a mobo. After i boot into windows, im fine for 5 seconds and then my pc just restarts, and sometmes it takes me to windows advanced option. Im freaking out right now, and any help will be appreciated.

  • @ajaychakravarthydharmavara306
    @ajaychakravarthydharmavara306 4 года назад

    Mine is VIVOBOOK ! it suddenly going into sleep mode while using and its showing error code of 1 in logs but there is no updates ! please help me out

  • @shannuaayan2756
    @shannuaayan2756 3 года назад

    I got the event id as 10016 now how do i apply those settings in my laptop..?

  • @Echo_dispatch008
    @Echo_dispatch008 Год назад

    My laptop doesnt even restarts it just turns of sometimes while in use and sometimes on the loading screen can u please make a video about thar and how to fix it

    • @PC_Monkey
      @PC_Monkey  Год назад

      1. If your computer turns off during use, your on the correct video. Can you find an error as seen here?
      2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

  • @TehTotally
    @TehTotally 3 года назад

    I found an error which is critical, and it's about auto shutdown, I should fix errors like that right?

  • @shevahmorris9132
    @shevahmorris9132 2 года назад +1

    It's not restarting it just shuts off

    • @PC_Monkey
      @PC_Monkey  2 года назад

      It shuts off during use? Then your on the correct video. Are you able to try the steps seen here yet?

    • @VeeruN159
      @VeeruN159 4 месяца назад

      Same for me. It just shuts down and not starting again. Did you find any solution?

  • @Tristarr21
    @Tristarr21 2 года назад

    i did this and found 2 errors and it said memory, both memory sticks, should i just replace them?

    • @PC_Monkey
      @PC_Monkey  2 года назад +1

      Yes, unfortunately, I would just replace. You can see how to get compatible RAM as seen here; ruclips.net/video/NtCzunl0AQA/видео.html

  • @ibrandoncoleman
    @ibrandoncoleman 4 года назад

    Hey brother ! My acer aspire gets stuck on the first loading screen, the only buttons that work are the F2 & ESC then it even gets stuck on the "Entering SETUP...." message, i don't know what to do, maybe some help ? Thank you 🙏

    • @PC_Monkey
      @PC_Monkey  4 года назад

      For that issue, refer to this video; ruclips.net/video/gDQZvNQ2chc/видео.html
      Let me know how that goes :)

    • @ibrandoncoleman
      @ibrandoncoleman 4 года назад

      @@PC_Monkey yeah i watched that one lol, but i already took hardrive out and plugged back in, and can't change/edit any settings cause it literally is stuck after turning on :(

    • @PC_Monkey
      @PC_Monkey  4 года назад

      @@ibrandoncoleman then reinstall the Operating System as shown here; www.youtube.com/watch?v=1VD9f...
      If Windows won't install correctly, then we know that the Hard Drive is bad. Replace it as seen here;
      Then, install Windows onto the new one.

  • @clyde7874
    @clyde7874 4 года назад

    I have the same problem when i bought 4gb ram and installed to my laptop, but then it crashes then, i bought slower speed ram that mstches the min capacity of laptop but still crashes. Maybe you guys know the problem?

  • @karentan4878
    @karentan4878 4 года назад

    The screen shows "windows boot manager" it says "Windows failed to start. A recent hardware or software change might be the cause" What do you think the problem is?

    • @PC_Monkey
      @PC_Monkey  4 года назад +1

      Assuming you have an Asus computer, try this video; ruclips.net/video/J1ZagkSTcSI/видео.html

  • @jidissafi7413
    @jidissafi7413 2 года назад

    I'm stumped on this one I've got. It's an X550ZA from a few years back running Win7 64bit. It shut down twice yesterday when running that Windows "disk cleanup" that deletes temp files, and has done it at random times since I've had it, but I can run CPU stress tests and stuff which loads the processor and gets the fan running full speed and it just plows right through, so it doesn't appear to be workload/heat related, but I don't think it ever does it while idle either. It's typically running on AC power. The system logs show nothing significant from several minutes leading up to the shutdown, and will simply have the generic 6008 "unexpected shutdown" error from after I turn it back on.
    My nephew gave it to me as it was doing that to him too, but I think he was running Win8 or something. When I got it, I put in a new SSD, disassembled and cleaned the insides, applied new thermal paste, and installed Win7, along with whatever the most current drivers and BIOS were, so I doubt it would have any of the same software issues he might have had. I had seen others online with shutdown issues on this model, and got hopeful when I noticed a newer BIOS from 2019 (several years after the previous one), but it unfortunately still does it.
    Sorry for all the text, but is there anything left to try? I'm not sure I swapped or moved the RAM around, or ran it with the battery disconnected, so I may try those next. -and thanks for the video!

    • @PC_Monkey
      @PC_Monkey  2 года назад

      So you dont notice the computer getting overly hot? Also, what is the battery percentage when the computer turns off? Does it happen if you remove the battery and only use the computer with the power cord plugged in?

    • @jidissafi7413
      @jidissafi7413 2 года назад

      @@PC_Monkey Hi PC Monkey- I don't believe the heat is doing it. I can get it really hot and not have it crash, and it's not usually doing anything terribly heavy when it does. I hadn't checked to see what level the battery was at when it did it, but I'm guessing pretty full, as it's usually on AC power. I coincidentally removed the battery yesterday to check, and have been running it since then with no crash, so that looks like a good possibility (knock on wood). I do remember getting him a generic replacement battery, and I'm not sure if he had the problem with the original. I'm hoping if this is all it is that it's not the power circuitry on the board itself and I can just grab another battery. I'll post back if it crashes with no battery. -Much Thanks!

    • @PC_Monkey
      @PC_Monkey  2 года назад

      @@jidissafi7413 If the computer gets really hot when its not really doing anything then your computer is most likely overheating. If its shutting down when its overheating, that means a component has been damaged that much. Just because a computer is not turning off while is overheating means nothing. Components are still being damaged.
      Good luck !! Let me know how it goes :)

    • @jidissafi7413
      @jidissafi7413 2 года назад

      @@PC_Monkey Hey again PC Monkey- No, I didn't mean to imply that it just gets hot on its own, but that I've intentionally tried to load it down to see if that was related, and made it get really hot without a crash. The times it has crashed when there was no strain on it were probably not times where it heated up much. -Thanks Again!

    • @PC_Monkey
      @PC_Monkey  2 года назад

      @@jidissafi7413 Oh ok i get it :) Thx :)

  • @neverglitch4485
    @neverglitch4485 3 года назад

    i cant do anything cause my laptop is crashing every few seconds now, the entire screen freezes, or goes kinda black
    I get an error code when i turn it on "Error Code: 0xc0000001

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Can you perform the steps seen here? ruclips.net/video/J1ZagkSTcSI/видео.html

  • @superkoolvideos6802
    @superkoolvideos6802 2 года назад

    Hi my ASUS note book has problem. I press power button it comes to ASuS n little loading circle comes up but then gos of n comes back to same thing like it’s on n off it self can u help

    • @PC_Monkey
      @PC_Monkey  2 года назад

      For that issue, refer to this video first; ruclips.net/video/J1ZagkSTcSI/видео.html. Let me know how that goes :)

  • @rhondabastarache2513
    @rhondabastarache2513 3 года назад

    I have an Acer aspire computer that when I start it up in the morning has this loud continuous beep, it sounds more like an alarm so the only way I can get it to stop is to hold the F2 key for a few seconds then release it, after a few seconds the sound stops and it works fine until the next day, but if I don't shut it down just put it to sleep than no sounds, it started right after I cleaned the top of the keyboard, so I don't know if I pushed on a key for an alarm.

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Are you able to find an error as seen here matching the time of the alarm?

  • @shakedownskillz3829
    @shakedownskillz3829 3 года назад

    my computer: restarts looking for error

    • @PC_Monkey
      @PC_Monkey  3 года назад

      I dont understand your comment. What are you seeing on the screen exactly when you restart the computer?

    • @shakedownskillz3829
      @shakedownskillz3829 3 года назад

      @@PC_Monkey when it auto restarts it disconnects from the wifi and the only way for it to reconnect is if i restart my computer manually

  • @jamesyew635
    @jamesyew635 3 года назад

    have an 10 year old acer aspire laptop, it is running well despite its age but.. one thing keep bugging me are quite a few things on power button. 1 , after shutdown the power button still lighted and wasnt like before. 2, sometime fail to power on after pressing and had to randomly press other keys or keep pressing the power button.. a bit of a hit and miss that will eventually on. 3. Cant restart ... have to pull the power jack and plug again ( my unit no longer runs on battery ..AC full time), it kind of not working any on restart... i did not use win 10 and dont see the need to do so.. still win 7. Any ideas , Guru?

    • @PC_Monkey
      @PC_Monkey  3 года назад

      For a computer that does not turn on, try this video first; ruclips.net/video/P3I7dDpkJps/видео.html. Let me know how that goes :)

  • @braydonslayz43
    @braydonslayz43 2 года назад

    Mine is error 2505, and my laptop turns off every 20-25 minutes, and I have had it for a year, but this seems to be an internet error, not a shutdown error

    • @PC_Monkey
      @PC_Monkey  2 года назад

      1. If you do not hook to the internet and let the computer just run, does it still turn off?
      2. Is the computer overheating? What does the battery percentage show when it turns off?

  • @tjongrichie8337
    @tjongrichie8337 3 года назад

    Sir, I Need Help, My Laptop Asus Tuf Gaming Fx505, When I Shutdown My Laptop, It Will Be Restarting, How To Fix It??

  • @wewe-vc5ym
    @wewe-vc5ym 2 года назад

    My laptop restarts itself while I'm using it, and when it turns back on, the wifi adapter stops working, (I don't see any wifi networks) and to fix it I'm forced to manually restart my laptop. Sometimes, it would restart and the wifi adapter would still work, but my mouse wouldn't pop up anymore and I'd be forced to use my keyboard to navigate. Any help? I don't wanna pay 600$ to find out that it was an easy fix.

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Are you able to perform the steps seen here to find an error? ruclips.net/video/Nqn8-jJFx2Y/видео.html

  • @divinamaeybanez2101
    @divinamaeybanez2101 3 года назад

    hello. my asus laptop could not detect wifi but once it gets connected..it restarts and goes back with no wifi(could not connect to wifi again) pls help

    • @PC_Monkey
      @PC_Monkey  3 года назад

      It cant see any wifi networks or it cannot see the one you want to connect to but can see others?

  • @dazsmu
    @dazsmu 4 года назад

    Sorry i keep commenting on your videos, i just keep having more problems and questions.
    My event id is 7034, (aka troubleshooting) and in not really understanding how to fix it, can you help me?

    • @PC_Monkey
      @PC_Monkey  4 года назад

      NP thats why im here :) You can find info on that Event ID here; social.technet.microsoft.com/wiki/contents/articles/13764.event-id-7034-service-terminated.aspx. Since those troubleshooting steps are a bit involved, you may want to consider a reinstall of Windows. ruclips.net/video/1VD9fPJ1eik/видео.html

  • @dazsmu
    @dazsmu 4 года назад

    Im having trouble finding the error, my computer also isnt staying on long enough for me to do the whole process

    • @PC_Monkey
      @PC_Monkey  4 года назад

      When you computer turns off, is the computer getting hot? Is the battery meter all the way to 0%?

    • @dazsmu
      @dazsmu 4 года назад

      @@PC_Monkey Im not sure if it gets hot, but when it turns off the battery meter isnt at 0%

  • @punchdrunk520
    @punchdrunk520 2 года назад

    First off, Thank you for posting this I have an Ausus Gaming computer and it is shutting down at the most inconvenient times. The error shows Event 41 Critical but I am unsure the steps to fix it. I am just not computer literate enough. Can you walk me thru what I need to next? Also laptop is less than one year old.

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Does the computer overheat before shutdown? Also, does it freeze for a second or two before shutdown?

    • @charlesmathis9882
      @charlesmathis9882 2 года назад

      @@PC_Monkey I did not think it was over heating the lid was not very warm. The shut down is immediately visually but the actual system shutting down is longer, because the chill pad is running for about 30 seconds. I do see the screen shrink and shudder, but not stop on different occasions.

    • @PC_Monkey
      @PC_Monkey  2 года назад

      @@charlesmathis9882 The lid usually does not get hot as the only thing in it is the LCD :). That does not heat up too much. The body of the computer under the keyboard is what usually gets hot. I dont fully understand the rest of your comment. If your computer shuts down during use, were you able to find an error as seen here?

  • @sprangbrake5938
    @sprangbrake5938 Год назад

    I have an expensive top Asus Rog Strix TUF gaming with an RTX3070 but i´m having so many problems with this laptop. This restart problem, it just restarts out of the blue for no apparant reason. I had one blue screen of death besides the restart problem. And then sometimes the keyboard stops working, i can´t type. The battery life is really really bad, even when in battery saving mode. It overheats even in standard mode. The laptop looks nice and the specs seem to be good, i might have a faulty unit but this is really really poor.

    • @PC_Monkey
      @PC_Monkey  Год назад

      An overheating computer can be damaging multiple different components if not resolved. First, make sure that the fan and vents are clean and clear. If you need help accessing the fan, let me know what brand and model computer you have and I can help you get inside it. If that does not fix the overheating issue, then try replacing the thermal paste on the CPU and if needed, the GPU as seen here; ruclips.net/video/K_j4GPjpawk/видео.html. If that fails too, replace the CPU

  • @biplabdhakal6477
    @biplabdhakal6477 4 года назад +1

    Hello ,
    My Asus Vivobook 13 automatically restarts every time after turning laptop on. Can you share idea for fixing this issue?
    Thanks

    • @PC_Monkey
      @PC_Monkey  4 года назад

      When does it restart? During startup or while your using it? If during startup, before or after the startup logo screen?

    • @biplabdhakal6477
      @biplabdhakal6477 4 года назад

      @@PC_Monkey it's just after the startup.

    • @NawazAttari313
      @NawazAttari313 4 года назад

      @@biplabdhakal6477 follow these steps
      1.open control panel
      2.find troubleshooting
      3.then search for system and security open it
      4.after that again open power or improve power usage
      Click on next and complete the troubleshoot
      I hope your problem will be fixed ☺️

  • @junayedmahmud191
    @junayedmahmud191 3 года назад

    My laptop suddenly shut down for no reason . After pressing power button asus logo comes then keeps rebooting for no reason

    • @PC_Monkey
      @PC_Monkey  3 года назад

      For that issue, refer to this video; ruclips.net/video/J1ZagkSTcSI/видео.html

  • @airyo5449
    @airyo5449 3 года назад +1

    thanks G much appreciated

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Happy to help :) Always here if needed !!

  • @akshatnara5414
    @akshatnara5414 3 года назад

    My laptop shuts down when I plug it in for charging on low battery.
    The error is critical according to this list. The detail is saying the system has rebooted without cleanly shutting down first.
    Please help 🙏

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Is it because your battery is at 0 and wont charge?

  • @janvelez6741
    @janvelez6741 Год назад

    It started to reboot but then it kept going in a circle and it's doing it over and over again ..l try and try but it's still the same

    • @PC_Monkey
      @PC_Monkey  Год назад

      1. What brand computer do you have?
      2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

  • @jackrough4927
    @jackrough4927 3 года назад

    My brand new asus a320m-r keeps restarting about 1 or 2 mins after the home screen comes on ,I've tried doing what he says but it restarts about halfway through doing what he says ,how do i sort it out if its not on long enough to fix it

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Try removing the battery and just running off the power adapter. Does the problem continue? Also, is your computer still under warranty?

  • @xianzfg
    @xianzfg 3 года назад

    Asus 580G shuts off when going into sunlight. Has anyone heard of anything like this?
    I’ve updated drivers, bios. Event log doesn’t show anything related. Only clue is screen flashes plugged in, unplugged then dies when walking outside into sunlight.
    I’m thinking it’s a ACPI driver or something.

  • @icefish17
    @icefish17 29 дней назад

    I've had this problem since I had the laptop, let's see if this helps :)

    • @PC_Monkey
      @PC_Monkey  29 дней назад

      Good luck !! Let me know how it goes :)

  • @dhinulalm
    @dhinulalm 3 года назад

    Hi, am using Asus Sonic Master laptop and my OS is Windows 10. When ever the battery gets low and charger is plugged in, after sometime the laptop will restart automatically, sometimes it will shutdown, and sometimes it will charge perfectly normal. Same thing happens once laptop get fully charged. During this restart time, sometime the battery charging indicator LED will either blink continuously, or will turn from red to white and then these mess happens. Am totally fed up this. Please help me. 🙏🙏

    • @PC_Monkey
      @PC_Monkey  3 года назад

      your on the correct video. Have you tried the steps seen here yet?

  • @agile-heliuk1801
    @agile-heliuk1801 Год назад

    Ive followed your video and got me the error codes. Tried all the fix links i could find... but still same problems. If i launch a game.. will play fine.. then boom reboot no warning. Sometimes its continuous does it every time i go i to a game ( while playing) .. other times can go days or weeks and it wont do it... realy frustrating

    • @PC_Monkey
      @PC_Monkey  Год назад

      1. This only happens in games or in a particular game?
      2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

    • @agile-heliuk1801
      @agile-heliuk1801 Год назад

      @PC Monkey multiple different games. new Asus ROG Zephyrus Due 16 (64gb Ram, AMD 7600 cpu, Nvidia 3080Ti GPU).
      Its only few months old. Not much been installed on it yet. STAR craft 2. World of Tanks. COD 4, Halo and couple of flight sims. Had no damages or spills. Done this random reboot since i got it.. like i said it can work great with no problems for weeks... then randomly it will just keep rebooting.. no warning.. no blue screen.. no messages. Ive heard of few issues with the AMD software and Armoury Creat. And also problems with the Nvidia 3080 cards.
      I try to monitor my CPU abd GPU temps, power consumption and loading.
      Laptop is on a cooling mat with good air flow.. and normally have Air Con on as well. Temp can spike time to time.. but thats not when its rebooting.

    • @PC_Monkey
      @PC_Monkey  Год назад +1

      @@agile-heliuk1801 I would consider a warranty repair or return if you cant find the issue. That young a computer should def not be temp spiking and rebooting like that :(

  • @ekuewuphromaeferhitemejose9346
    @ekuewuphromaeferhitemejose9346 4 года назад

    In my case, my computer after it shuts down while using, it doesn't restart. What should I do?

    • @PC_Monkey
      @PC_Monkey  4 года назад

      You can still use these steps to find out why once you have restarted the computer :)

  • @Roy-qj4jn
    @Roy-qj4jn 3 года назад

    My pc doesnt even have enough time for me to get into files before it shut down could you tell me what to do?

    • @Roy-qj4jn
      @Roy-qj4jn 3 года назад

      Its a windows 7 Asus btw ;-;

    • @PC_Monkey
      @PC_Monkey  3 года назад

      When exactly does it shut down? During startup or after Windows loads up?

  • @c.twentytube
    @c.twentytube 2 года назад

    mine works only when the keyboard is unplugged. can i fix this?

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Sounds like you need a new keyboard.

  • @CallMeKumi_
    @CallMeKumi_ 4 года назад

    What if my pc is in use and it just shuts down, but doesn’t turn back on?

    • @PC_Monkey
      @PC_Monkey  4 года назад

      Same steps apply to find the reason it turned off

  • @gennerdeguzman8618
    @gennerdeguzman8618 4 года назад

    i have purchased an old toshiba satelite laptop, its just keep on turning off,so i dismantled it clean the vents and re apply thermal paste, it prolonged the turning off sequence.i try to boot with hirens boot xp,and it wont turn off, but everytime i try to reformat it,after the 2 to 3 mins loading,when microsoft kogo pops out,then it turns off and reboot until 8t becme a cycle

    • @PC_Monkey
      @PC_Monkey  4 года назад

      Try the steps seen here first; ruclips.net/video/2Hh1wIS9NDo/видео.html
      Let me know how that goes :)

  • @narinehakobyan2631
    @narinehakobyan2631 3 года назад

    So I went in the pwge, then workaround, but I still don't know what to do. Please help me with this

    • @PC_Monkey
      @PC_Monkey  3 года назад

      What was the event ID?

  • @aapekshyamanandhar5761
    @aapekshyamanandhar5761 11 месяцев назад

    Hello great video. I have a question. My asus laptop doesnot shutsdown. The event viewer error shows Event ID 6115 and 10016. how can i fix this?

    • @PC_Monkey
      @PC_Monkey  11 месяцев назад

      For a computer that wont turn off, press and hold the power button for up to a minute to turn the computer off. If that fails, remove the battery and unplug the power adapter to force a shut down. What happens after that, when you try to turn the computer on?

  • @faizanulhaq272
    @faizanulhaq272 3 года назад +1

    Thanku sir for this video clip but the main problem is not that my computer shuts down suddenly because its main problem in about showing wrong battery percentage and shuts down because exactly it's battery is draining like before but not showing correct remaining percentage.and I bought this laptop 9 months before it's battery condition is still in good condition 🙄🙄😭😭

    • @PC_Monkey
      @PC_Monkey  3 года назад

      For a computer that wont correctly charge or read your battery, refer to this video; ruclips.net/video/arZpfqcVoUs/видео.html

    • @faizanulhaq272
      @faizanulhaq272 3 года назад

      @@PC_Monkey thanku very much sir I can't believe you are such a good person who replies on every comment you are amazing

    • @PC_Monkey
      @PC_Monkey  3 года назад

      @@faizanulhaq272 Cant do every one, but I try :)

    • @faizanulhaq272
      @faizanulhaq272 3 года назад

      @@PC_Monkey sir today I removed my battery from laptop and pressed its power on button for 4 or 5 minutes it shows buffering of red light but I didn't plugged in the charger so it means that my charger is faulted or my battery is damaged

    • @PC_Monkey
      @PC_Monkey  3 года назад

      @@faizanulhaq272 Was your computer not turning on?

  • @MrSRJ-ww9th
    @MrSRJ-ww9th 2 года назад

    Bro my laptop shows same as your video (time 2:08) what will i do

    • @PC_Monkey
      @PC_Monkey  2 года назад

      So you could not find any errors that match the time of your computer turning off?
      What happens exactly when your computer turns off and what is the battery charge level reading?

    • @MrSRJ-ww9th
      @MrSRJ-ww9th 2 года назад

      @@PC_Monkey i reinstall windows 10 with the help of ur video.. no error messages.. shows warning messages and information only.. this problem happening with half charge, full charge and even in plug on

    • @MrSRJ-ww9th
      @MrSRJ-ww9th 2 года назад

      @@PC_Monkey bro it suddenly off with a sound and restart automatically.. sometimes it happens while loading and sometimes after windows open.. if u don't mind give me your instagram id i can send video of how my laptop turns off..

    • @MrSRJ-ww9th
      @MrSRJ-ww9th 2 года назад

      @@PC_Monkey bro may it will be a hardware issue? Change any parts?

    • @PC_Monkey
      @PC_Monkey  2 года назад

      @@MrSRJ-ww9th There were no errors at the time of the computer shutdown?
      For free, I communicate here on RUclips. For a fee, we can set up a time and talk somewhere else.
      Try removing the battery. Does the computer still turn off when running on just the charger cord?

  • @anupv63
    @anupv63 3 года назад

    My lenovo g505s laptop's battery is dead so I run it on AC. But the laptop turns off abruptly after few minutes. How do I resolve the issue? Will running it on a battery help to solve the issue?

    • @PC_Monkey
      @PC_Monkey  3 года назад

      your on the correct video. Have you tried the steps seen here yet? I would also replace the battery as its a main part of the power function.

  • @olascomable
    @olascomable 2 года назад

    my asus rog zephyrus still restart whenever am charging and using it. please is their any other solution

    • @PC_Monkey
      @PC_Monkey  2 года назад

      1. Is the computer overheating at all?
      2. Were you able to find any issues as seen here in this video?

  • @Pizzerinoo
    @Pizzerinoo 3 года назад

    Hi.. I have an Asus monitor and the monitor , ( not the whole pc ) , Keeps turning off and on randomly , it turns off for say like 3 seconds then goes back to normal , its a brand new monitor and a brand new pc

    • @PC_Monkey
      @PC_Monkey  3 года назад

      So first, we need to see if its the computer that cutting the signal or if its the monitor thats malfunctioning. Do you have another monitor to test the computer with? Does the problem continue on another monitor?

  • @ZizanKing
    @ZizanKing 2 года назад

    how about laptop shutoff it's self after more than 15 minutes?

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Have you tried to find an error matching that time as seen here?

  • @ahmedabouzeid6706
    @ahmedabouzeid6706 3 года назад

    Can someone help. I have the same problem and i don't what should i do with this xml code?

    • @PC_Monkey
      @PC_Monkey  3 года назад

      What code did you get?

  • @Konyak250
    @Konyak250 4 года назад +1

    Helo bro my laptop take a while to turne on

  • @namanseth7072
    @namanseth7072 3 года назад

    I have an issue like my laptop restarts automatically on battery power after 3 seconds it restarts automatically.Note that I haven't faced any problem on plugged in.
    So I did was Replacement of battery and charger and the issue was gone for 2 months.But it's happening again.Bro what to do?
    I have done hardware scans now end number of times but there is no hardware issue
    Bro pls help?

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Is your Power button a part of your keyboard or is it separate?

  • @ConfusioNIntrusioN
    @ConfusioNIntrusioN 3 года назад

    and if it has sudden shutdowns no matter where in the process it is? :/

    • @PC_Monkey
      @PC_Monkey  3 года назад

      I dont understand your comment. When is your computer shutting down? During startup or while in use / after windows has fully loaded?

    • @ConfusioNIntrusioN
      @ConfusioNIntrusioN 3 года назад

      @@PC_Monkey at first it was during a crash when fully in use, the right after when i was bios and now it's just at random times & also started to reboot at random times instead only crashing :)

  • @jashsylde8136
    @jashsylde8136 2 года назад

    Ryzen 5 CPU overheats very quickly. Not sufficient cooling. Causing it to shut down as soon as it hits a certain temperature. This sucks Cuz I live in a hot climate.

    • @PC_Monkey
      @PC_Monkey  2 года назад

      Have you reapplied the thermal paste as seen here? ruclips.net/video/K_j4GPjpawk/видео.html

  • @darattaqwa
    @darattaqwa 3 года назад

    Hello, I have a HP stream cloudbook 11 which intermittently / randomly shuts off without warning. The longest it stays on for is around 5 mins, and shortest is a few seconds. However, there was a period when it stayed on long enough for windows 10 to install and seemed to work okay for a while. The laptop does not have a fan and it shuts down even when the laptop is cold. the laptop shuts down even when in bios. I have tried the following but the problem persists:
    1. checked the heat sink and applied a fresh thermal pad
    2. Disconnected keyboard, trackpad, screen, WiFi card, etc
    Any idea where on the motherboard the fault could be? Thanks in advance

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Have you tried the steps seen in this video?

    • @darattaqwa
      @darattaqwa 3 года назад

      PC Monkey yes i followed your steps first, I’m starting to think the motherboard is faulty

    • @PC_Monkey
      @PC_Monkey  3 года назад

      @@darattaqwa Were you able to find any errors? What makes you think its the MB?

  • @tzarsnicholasarguelles5352
    @tzarsnicholasarguelles5352 3 года назад

    Laptop keep restarting on start up and while im using it. Anything i can do to fix it?

    • @PC_Monkey
      @PC_Monkey  3 года назад

      Have you tried the steps in this video to identify the error that made it restart when you were using it?

  • @medo6280
    @medo6280 Год назад

    Hopefully u reply asap so my laptop was restarting by its self WHEN I was using it then when I updated it the laptop wouldn’t even wait for me to use it no it restarts once the screen opens and I don’t have enough time to even type my password what do I do

    • @PC_Monkey
      @PC_Monkey  Год назад

      What are you able to see on the screen before the computer turns off?

    • @medo6280
      @medo6280 Год назад

      @@PC_Monkey the asus logo it’s when the laptop is starting

    • @PC_Monkey
      @PC_Monkey  Год назад

      @@medo6280 1. Are you able to try the steps seen here? ruclips.net/video/J1ZagkSTcSI/видео.html. Are you able to find any Recovery or Repair options in BIOS?
      2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?

  • @panchosparadise1982
    @panchosparadise1982 4 года назад

    I have a chrome book Asus laptop and it keeps restarting. Is there a way to check what's causing it? I tried what the video said but that's for a PC so I can't use that.

    • @PC_Monkey
      @PC_Monkey  4 года назад

      When does it restart? While your using it and its working normally or during startup?

    • @panchosparadise1982
      @panchosparadise1982 4 года назад

      @@PC_Monkey I start it up and log in fine. But sometimes like after logging in it restarts or it could be an hour later and it restarts. I've looked up many videos but they don't really help out.

    • @PC_Monkey
      @PC_Monkey  4 года назад

      @@panchosparadise1982 The next time it restarts while your using it, use the steps in this video to find out why; ruclips.net/video/Nqn8-jJFx2Y/видео.html

  • @liguoristay2047
    @liguoristay2047 3 года назад

    I cant find the "this pc" thing. My computer keeps asking me to force shut down thing. Urghh im so frustrated 😔

    • @PC_Monkey
      @PC_Monkey  3 года назад

      I dont understand your comment. What brand and model computer do you have and whats the issue with it?

  • @patriciaj1232
    @patriciaj1232 2 года назад

    I reset my computer now it’s stuck on 64% also it keeps restarting after showing 64% do not turn off this could take a while

    • @PC_Monkey
      @PC_Monkey  2 года назад

      If you cannot reset your computer, you may have to reinstall the Operating System instead. You can see that tutorial here; ruclips.net/video/1VD9fPJ1eik/видео.html. You can create your own Install Media as seen here; ruclips.net/video/g_UhiHScaSI/видео.html.

  • @ismailchakir7792
    @ismailchakir7792 4 года назад

    I have a problem with my Asus laptop x550, it stuck just after the loading logo Windows and a black screen, so I tried to install another version of Windows, the same problem the installation doesn't even start !! it stuck on the loading logo of windows installation, please bro help me

    • @PC_Monkey
      @PC_Monkey  4 года назад

      Try the steps seen here first; ruclips.net/video/J1ZagkSTcSI/видео.html