FIRST THING IS TO SHUT THE WATER MAIN OFF, then proceed! If you have a different brand of valve this playlist maybe helpful ruclips.net/p/PL5jRSgk4v8UB_cGcQNeNPQYwmhRtXhi4n
@@TappPlumbing Layperson here. Pulled the cartridge without shutting off the water. Lots of water all over the bathroom happened before I could get to the water meter valve. All good now, and the bathroom has never been cleaner!
@ So was there plenty of excitement for the first few minutes it sounds like? Good thing you could put the extra water to good use ! Thanks for watching our video!!
PTL! Thank you so much for including the instruction for applying the Scald Guard in this video at 2:15 ! By adjusting mine by one click to the right, or clockwise, I'm now safely showering with All the hot water I want from my new water heater. The instructions from Price Pfister don't include this with a new or replacement cartridge. There's no telling how much money Price Pfister has spent replacing cartridges because consumers don't know this!
Very great advice just finished doing the actual job, it took more time shutting off the water than it did replacing the parts thanks to this video. Water turn off and let drain, 15 minutes. Actual replacement 5 minutes. Trip to the hardware store 10 minutes. Not having to pay a professional plumber 400 dollars.
I just replaced mine on a Sunday morning AFTER nearly boiling in the shower. The COLD side froze up and was only allowing full HOT to come out. My set up was like what you removed-however what you replaced it with seemed like a one part-molded unit. Must be a replacement option I’m guessing? Either way you made it look easy-and it actually was.Just the apprehension not knowing what could go wrong was the worst part of it. Thank RUclips for suggesting YOUR video one hour AFTER I did the job-I saw a few other videos that were too damn long so good job helping us all out with this👊🏻These type of videos HELP people immensely.
Just replaced the cartridge and the handle is so tight to turn the water on I broke the knob. I swapped it out again and it is still hard to turn. What’s going on.
@ There is a slight chance you got a bad one that was brand new. I guess you did thoroughly inspect the brass valve body and make sure it was very clean as well?
I have a question, I tried to open the handle screw with Allen wrench but I couldn't do it looks like the screw is messed up, any suggestion on how to open the Allen screw? Please help
@@Error404GodNotFound If the screw is stripped you will have to have a new handle . most of the time you will either have to drill out the screw which ruins the handle or just saw the handle off . Best of luck , both of these suggestions are aggravating and time consuming. Keep us posted if you can please. Thanks so much for watching our video!!
@@TappPlumbing I had to saw the handle to get the cartridge out and Home depot didn't have the same handle they told me to order it online but I installed the cartridge.
@@TappPlumbing My shower handle is just like yours, do you know the part number so I can buy it online? I looked for it on Home Depot site but I couldn't find it.
@@Error404GodNotFound You should be able to find an acrylic handle that screws in from the front until your new handle arrives from Home Depot. Good to know you have the cartridge removed and replaced one way or the other👍.
@@BuildwithMooney As far as I know there only three different cartridges that would go in there . You should easily be able to figure out which one you need if you know how old the valve is. If you don’t know that , then yes .
@@TappPlumbing Thanks Tapp, I finally figured it out. Plumbing and Electrical I usually leave to the experts, because I've been known to screw stuff up! The part is coming in the mail today, of course the big box stores don't have many replacement parts for this brand. Thank you for getting back to me.
@ Those are a little hard to find indeed. Maybe next time something like that happens you could take a picture of the handle to a local plumbing supply house and someone at the counter could help you out. Best of luck with your project. If you can come up with the time keep me posted with the results please.
@@TappPlumbing Right hanks. I just finished it up and no leaks. The collar on the handle I modified because the threads were a little shorter, I'm sure there are extensions but made it work
Im having a hard to turn handle, i been through 3 handles already (acrylic) dont last very long, my only thought is the cartridge Thanks a lot for the video
I bought a replacement cartridge and for some reason the large O-ring is not seating properly in the groove, looks like it’s oversized. Is this normal?
@@KevinJohnson-kb9wi It should fit with maybe a little protruding. This is a very difficult question to answer without seeing exactly what is going on. Keep me posted if you can spare the time please.
@@Carsox Have you tried to twist it ? Some times you have to wiggle them up and down and from side to side with a fair amount of force when pulling. Be aware the catridge could break off in pieces. You also have to be aware not to snap off the pipe or fittings in the wall , especially if you have cpvc .Best of luck and keep us posted if you can make time please!
@@Desert_Hermits I always like to use the meter to cut my water off to the entire house. There are almost never valves to cut the shower off by itself. Best of luck with your project!
Hey all! So I did this and and it worked great, but I have a question: I did this, and now my hot and cold are switched! I made sure the W was on the bottom. How did that happen? Also, I was curious about the scald guard. Any tips on why/how to set that ?
@@TheSnowbutcher Did you happen to notice how the original catridge was situated before pulling it out? I am not positive if you can turn them 180 degrees to get back to the way it was or not . To set the scald guard pull it out and twist it .
I have replaced the cartridge before and now it won't shut o ff the water. It's leaking VERY badly. I installed a new one they sent me and straight out the box it is still letting a lot of water through. Any ideas
You can try to take it back out and look very carefully inside the valve body. Make sure the oval shaped o rings were not left from the old and there is no other obstruction or debris in there. Let us know what happens please?
@@TappPlumbing LOL i'm smacking myself. I DID leave the old o rings in from the first valve!. It worked on the second valve for a few years before it started gushing. I decided to look inside and both o rings were still in, which meant the second valve is good after all!
When my shower is running hot water all of a sudden it changes to cold on its own and if it's running cold water all of a sudden it changes to hot water, would it fix the problem if I change the cartridge? Thank you
I had a similar temperature problem. I just replaced the cartridge tonight and the problem is gone. Thanks so much @Error404GodNotFound for the helpful video!
If you are asking about the piece in the very middle of the cartridge it is called the stem. You are gonna have to replace the entire cartridge. Best of luck , keep us posted with your progress if you have time please.
What? wait! You snuck in a different cartridge then the one you took out. I wanted to see what keeps the inner part from turning. Also I tried what you did and felt the new cartridge was too long.
@@brianjohnson8883 Are you telling me the catridge would not seat into the valve body? That would be very strange. I have only seen one version of that catridge. Where did you get your replacement catridge?
@@TappPlumbing the one you took out was two pieces, 974291 and 971-2500, (available on Amazon), just like what I removed from a valve body. You replaced it with a single piece cartridge that looked like 9740420 … did I miss something?
@@TappPlumbing I just now found documentation that shows part 974-042 can replace two different two-piece cartridges. I will try it again, it went into the valve body, but after I tightened the screws, the stem was very stiff to turn (yes OEM part). I put back the original parts and ordered new.
@@brianjohnson8883 Please keep me posted if you have time . You almost certainly have the right part number for the cartridge. You may have just been unlucky and received a bad cartridge the first time. It happens more than you might think. Best of luck!!
I honestly am not sure . It is a left over from an install kit but I think it is a 3/32. Just be very careful not to strip the screw if possible. That would make things much more complicated. Good luck and keep us posted please.
@@TappPlumbing it is 3/32. I know cause I almost stripped mine using the wrong size allen! My issue now is the handle just doesnt want to slide off. Itʻs 17 years old and probably calcium deposits have it stuck. Any suggestions before i try and pry it off with a couple of crowbars?
If it is acrylic you could try a handle puller . You may have to cut it off regardless of what it is made of. Best of luck and keep us posted if you have time please.
It may be best to take the trim off the valve and take a picture of the front of the cartridge . That way when you to Ace if all they have is after market cartridges you will know exactly what it looks like . Good luck!!!
FIRST THING IS TO SHUT THE WATER MAIN OFF, then proceed! If you have a different brand of valve this playlist maybe helpful
ruclips.net/p/PL5jRSgk4v8UB_cGcQNeNPQYwmhRtXhi4n
Why didn’t I look at the comments? That went very poorly for a bit.
@ What happened?
@@TappPlumbing Layperson here. Pulled the cartridge without shutting off the water. Lots of water all over the bathroom happened before I could get to the water meter valve. All good now, and the bathroom has never been cleaner!
@ So was there plenty of excitement for the first few minutes it sounds like? Good thing you could put the extra water to good use ! Thanks for watching our video!!
Fantastic and simple instruction - replacing my cartridge was a snap. Thank you for the video!
We love hearing that!! So glad it was helpful! Thank you for watching and commenting!
Single mom here… did this in 10 mins! Thank you so much ❤❤
I am so proud of you! Woman can do whatever we set our minds to- (Renee) Thank you for watching and commenting!
you go girl
PTL! Thank you so much for including the instruction for applying the Scald Guard in this video at 2:15 ! By adjusting mine by one click to the right, or clockwise, I'm now safely showering with All the hot water I want from my new water heater. The instructions from Price Pfister don't include this with a new or replacement cartridge. There's no telling how much money Price Pfister has spent replacing cartridges because consumers don't know this!
You are most certainly welcome and that is great question you have ! Thanks for watching our video
Short and straight to the point. I replaced a cartridge yesterday. Thank you for your help!
You are welcome ! We love to hear the success stories!!!
Very great advice just finished doing the actual job, it took more time shutting off the water than it did replacing the parts thanks to this video. Water turn off and let drain, 15 minutes. Actual replacement 5 minutes. Trip to the hardware store 10 minutes. Not having to pay a professional plumber 400 dollars.
Glad the video helped you save some money and get the job done! Thank you for watching!!
Great video, perfect length and format, good camera work and the extra tips were on point! RUclips DIY channels take note!
@@leighledford590 Thanks so much for the kind words and for watching our video!!
Very good video! As said before, short, sweet and to the point no extra BS. Thanks
@@cdscheide Thanks for the kind words and for watching!!
You just saved me hundreds of dollars. Thanks dude!!!
We are always so thrilled to hear the success stories! Thanks for watching and giving us the feedback!
I love it, short video but everything is covered in detail.
@@Error404GodNotFound Thanks so much for the kind words and for choosing to watch our video!!
Got right to the point. Great video.
We are so glad it was helpful!
Great explanation
Thanks for the kind words and for watching!
This was super helpful to me. Thank you
@@nicholasphillips5406 You’re welcome and thanks for choosing to watch our video!!
Omg thank you for this video! I was able to change it myself 🥳
@@jerzeebliss Good for you! We are so glad to hear your success story!
Thank you for mentioning the scaid control
@@patriciomartinez8712 You are welcome and thanks for watching our video!
I just replaced mine on a Sunday morning AFTER nearly boiling in the shower. The COLD side froze up and was only allowing full HOT to come out. My set up was like what you removed-however what you replaced it with seemed like a one part-molded unit.
Must be a replacement option I’m guessing? Either way you made it look easy-and it actually was.Just the apprehension not knowing what could go wrong was the worst part of it.
Thank RUclips for suggesting YOUR video one hour AFTER I did the job-I saw a few other videos that were too damn long so good job helping us all out with this👊🏻These type of videos HELP people immensely.
@@johnm5714 I am so glad to hear your success story my friend! Thanks so much for watching our video!
@@TappPlumbing you’re welcome-Thanks for making it👊🏻
Do you know what the metal piece that fits into the plastic end of the cartridge is called? Mine is not there so handle won’t stay on. Thanks!
@@Carsox more than likely an adapter or extension. Have you tried to look it up on there website? There is normally an exploded view .
The sleeve is stuck on mine. Any suggestions?
@@Steevo423 I have wrapped hose clamps around them for something to grip or get a tool on. This is an easy way to get cut however , be careful please!
Just replaced the cartridge and the handle is so tight to turn the water on I broke the knob. I swapped it out again and it is still hard to turn. What’s going on.
@@CaseyChadwick-s9u I just want to clarify, you have tried two different new catridges?
@ no just the new one. But I put the old back in and had the same problem.
@ There is a slight chance you got a bad one that was brand new. I guess you did thoroughly inspect the brass valve body and make sure it was very clean as well?
I have a question, I tried to open the handle screw with Allen wrench but I couldn't do it looks like the screw is messed up, any suggestion on how to open the Allen screw? Please help
@@Error404GodNotFound If the screw is stripped you will have to have a new handle . most of the time you will either have to drill out the screw which ruins the handle or just saw the handle off . Best of luck , both of these suggestions are aggravating and time consuming. Keep us posted if you can please. Thanks so much for watching our video!!
@@TappPlumbing Thanks I sure will.
@@TappPlumbing I had to saw the handle to get the cartridge out and Home depot didn't have the same handle they told me to order it online but I installed the cartridge.
@@TappPlumbing
My shower handle is just like yours, do you know the part number so I can buy it online? I looked for it on Home Depot site but I couldn't find it.
@@Error404GodNotFound You should be able to find an acrylic handle that screws in from the front until your new handle arrives from Home Depot. Good to know you have the cartridge removed and replaced one way or the other👍.
Thanks Tapp! Do you recommend taking the old out to match it first or are there standard sizes?
@@BuildwithMooney As far as I know there only three different cartridges that would go in there . You should easily be able to figure out which one you need if you know how old the valve is. If you don’t know that , then yes .
@@TappPlumbing Thanks Tapp, I finally figured it out. Plumbing and Electrical I usually leave to the experts, because I've been known to screw stuff up! The part is coming in the mail today, of course the big box stores don't have many replacement parts for this brand. Thank you for getting back to me.
@ Those are a little hard to find indeed. Maybe next time something like that happens you could take a picture of the handle to a local plumbing supply house and someone at the counter could help you out. Best of luck with your project. If you can come up with the time keep me posted with the results please.
@@TappPlumbing Right hanks. I just finished it up and no leaks. The collar on the handle I modified because the threads were a little shorter, I'm sure there are extensions but made it work
@ Great news my friend! Thanks so much for the update!!
Im having a hard to turn handle, i been through 3 handles already (acrylic) dont last very long, my only thought is the cartridge
Thanks a lot for the video
@@gameplayfactory4684 Those particular cartridges do become very stiff after a number of years. I would say your theory is probably correct!!
I bought a replacement cartridge and for some reason the large O-ring is not seating properly in the groove, looks like it’s oversized. Is this normal?
@@KevinJohnson-kb9wi It should fit with maybe a little protruding. This is a very difficult question to answer without seeing exactly what is going on. Keep me posted if you can spare the time please.
My cartridge won’t come out. Any ideas? Thanks.
@@Carsox Have you tried to twist it ? Some times you have to wiggle them up and down and from side to side with a fair amount of force when pulling. Be aware the catridge could break off in pieces. You also have to be aware not to snap off the pipe or fittings in the wall , especially if you have cpvc .Best of luck and keep us posted if you can make time please!
Will do. Thanks for your help!
Got my cartride, but not sure where to shut of my water at. Main outside? I dont see any other shutoff valve in shower hole.
Thank you for the video.
@@Desert_Hermits I always like to use the meter to cut my water off to the entire house. There are almost never valves to cut the shower off by itself. Best of luck with your project!
@@TappPlumbing Thank you Sir
@@Desert_Hermits I am guessing you completed your project so congratulations and thanks for watching our video!!
.....aaaaaand I just dropped a screw down behind the wall. 🤦♂️ Other than me being stupid, this was a great video!! Thank you!
@@coolruehle Oh no! Did you take one with you to a store to get a couple of replacements?
You are not stupid, you are not careful.
Hey all! So I did this and and it worked great, but I have a question:
I did this, and now my hot and cold are switched! I made sure the W was on the bottom. How did that happen?
Also, I was curious about the scald guard. Any tips on why/how to set that ?
@@TheSnowbutcher Did you happen to notice how the original catridge was situated before pulling it out? I am not positive if you can turn them 180 degrees to get back to the way it was or not . To set the scald guard pull it out and twist it .
What's the number for the replacement valve
Here is the link from Amazon we use:) amzn.to/3PLihAA
I have replaced the cartridge before and now it won't shut o ff the water. It's leaking VERY badly. I installed a new one they sent me and straight out the box it is still letting a lot of water through. Any ideas
You can try to take it back out and look very carefully inside the valve body. Make sure the oval shaped o rings were not left from the old and there is no other obstruction or debris in there. Let us know what happens please?
@@TappPlumbing LOL i'm smacking myself. I DID leave the old o rings in from the first valve!. It worked on the second valve for a few years before it started gushing. I decided to look inside and both o rings were still in, which meant the second valve is good after all!
@@poppaluv I was very confident you would get things figured out, GREAT JOB!!
When my shower is running hot water all of a sudden it changes to cold on its own and if it's running cold water all of a sudden it changes to hot water, would it fix the problem if I change the cartridge? Thank you
@@Error404GodNotFound I would have to say yes ! Keep us updated if you can make time please!
@@TappPlumbing
Thanks for replying
@@Error404GodNotFound You are certainly welcome and thanks for watching our video!!
I had a similar temperature problem. I just replaced the cartridge tonight and the problem is gone. Thanks so much @Error404GodNotFound for the helpful video!
What happens if you install the cartridge inside down?
@@Specter087 I am not sure about that , are you sure that is possible to do?
@@TappPlumbing that’s how I installed mine. It seems to be working fine
@@Specter087Very interesting! Thanks for sharing your experience!!
What's the name of that white thing that jas the 2 tabs on the side? Ours broke. I need to replace that
If you are asking about the piece in the very middle of the cartridge it is called the stem. You are gonna have to replace the entire cartridge. Best of luck , keep us posted with your progress if you have time please.
what is the model number of the handle? i cant seem to find the handle for that cartridge setup.
Hi there! We usually order the Danco version from Amazon. We have had good luck with these. Here is the link: amzn.to/3xE02qK
Thank you for watching!
Can you tell me how yo know what your cartridge type is? How do I determine which one?
Absolutely! Here is the Amazon link
amzn.to/4dmR4y1
Good luck , you got this! Thank you for watching!
Thanks for the video what’s the cartridge part number if not too much to ask
Here is a link to the cartridge:) It contains the part number as well:) Thank you for watching!
amzn.to/4dBv7eH
Can that black piece in front be removed completely?
No, if you remove it then there is no stop mechanism for the stem.
Thank u sir
@@tarrincool You are most certainly welcome and thank you for watching our video!!
Can a bad cartridge affect water pressure?
@@HaloFrostMan99 Yes it can!
As a reminder to myself, the black piece is removable and re-adjustable to get higher temperature.
I make little reminders for myself all the time also. Thanks for watching our video!!
What? wait! You snuck in a different cartridge then the one you took out. I wanted to see what keeps the inner part from turning. Also I tried what you did and felt the new cartridge was too long.
@@brianjohnson8883 Are you telling me the catridge would not seat into the valve body? That would be very strange. I have only seen one version of that catridge. Where did you get your replacement catridge?
@@TappPlumbing the one you took out was two pieces, 974291 and 971-2500, (available on Amazon), just like what I removed from a valve body. You replaced it with a single piece cartridge that looked like 9740420 … did I miss something?
@@TappPlumbing I just now found documentation that shows part 974-042 can replace two different two-piece cartridges.
I will try it again, it went into the valve body, but after I tightened the screws, the stem was very stiff to turn (yes OEM part). I put back the original parts and ordered new.
@@brianjohnson8883 Please keep me posted if you have time . You almost certainly have the right part number for the cartridge. You may have just been unlucky and received a bad cartridge the first time. It happens more than you might think. Best of luck!!
What is the number wrench
I honestly am not sure . It is a left over from an install kit but I think it is a 3/32. Just be very careful not to strip the screw if possible. That would make things much more complicated. Good luck and keep us posted please.
@@TappPlumbing it is 3/32. I know cause I almost stripped mine using the wrong size allen! My issue now is the handle just doesnt want to slide off. Itʻs 17 years old and probably calcium deposits have it stuck. Any suggestions before i try and pry it off with a couple of crowbars?
If it is acrylic you could try a handle puller . You may have to cut it off regardless of what it is made of. Best of luck and keep us posted if you have time please.
mine was 7/16" allen wrench
What cartridge is that? Just wondering what I’m asking for at Ace
It may be best to take the trim off the valve and take a picture of the front of the cartridge . That way when you to Ace if all they have is after market cartridges you will know exactly what it looks like . Good luck!!!
Stuff a rag or towel under the valve and the screws won't go down the wall.
That sounds like an outstanding suggestion. Thank you so much for sharing!!!
Sandrine Lake
@@JeanettaPrach-e2p Not sure what you mean but this comment?