I own one of these, call it extra safety or what not but every time I always stick regular jack stands under the car anyways they dont need pressure on them or anything but just incase something sags or falls it gives you enough time to get out. Glad you werent under the car!
So... was it user error? I'm about to buy one and this is the only video of a fail that I'm not sure yet what happened. If one side went down sounds to me like it wasn't properly locked and was just reliying on hydraulic pressure.
@@robertkenney6002 Since I posted this comment I did a lot of research on it since I was about to buy one. I'm pretty sure this guy just forgot to lock the QuickJack in the proper lock block. Maybe he only paid attention to one side and didn't check the other. And then as time went on the hydraulic pressure started to let go slowly over the week and since only one side is locked, just one side started to go down. But yeah, I bought my QuickJack 7000TL since then and love it. Lifted my car 3 times no issues.
Thanks for reply, I am about to buy the 5,000TL but I was hoping to know what failed here. He states that he had the vehicle sitting in the jacks for weeks prior to working on it.
@@JackRR15 True.. I have been using quickjack 7000TL for more than a year and use it very regulary as I am a part time DIY mech. Its very safe provided you make sure the vehicle is properly set on those rubber blocks or truck adapter and then ensure lift is in lock position by lowering it down a little bit after first notch. Never had any issue with my quickjack even though I lift heavy vehicles like full size SUVs Odysseys, Caravan and other mid size to big vehicles.
Not sure what happened, but the manual says always use jack stands as axuillary support, when testing mine I noticed it is possible for one side to engage but the other side not, you must watch both. for the ramp to be stuck in the up position there must have still been pressure in the system, the manual says to release all the pressure to make sure it locks in position.
I just installed one of the QJ 7000 TLX units this morning for a neighbor of mine. I basically did a professional installation but these are not in my opinion for the average person to install, there are small little details that need to be followed! One of which is the Teflon tape or the sealant included in the kit and if you use the sealant to wait the 24 hours. Also, the threads need to be completely clean. No half-ass installs. The proper fluid choice we used hydraulic. Proper bleeding of the system not just three times...maybe like 10 times. Also, there is a small shock that needs to be pressurized to no more than 50 psi. On top of all that you have to make sure to use blocks, correct apters to secure to the bottom frame or pinch points of the vehicle. Also, my neighbor's garage floor had a pretty substantial pitch to it instead of being completely flat. So we needed to make sure the quick check was in the flattest position of the garage floor. Glad to see that ABS bolt saved your life cuz had that car come down and you were underneath it. I don't think he would have made it out without losing some parts.
This is all really good information. Yeah, I followed the instructions to the best of my ability. I felt that this was one of those times where it wouldn't be wise to cut corners haha! But really good information for anyone out there considering buying one of these things...
This might be a stupid question, but was it properly locked or locked on the cam? That is sometimes what happens, the cam gets stuck instead of the lock properly engaging. However, it seems like you are a careful user and would have checked that. Very concerning incident! I will be sure to use jack stands at all times with my quickjack. Maserati Gransport over here :) Maybe check the gransport out if you're looking for a new maserati, it is quite a bit more reliable and has nice visual updates, although you do lose the manual and the boomerangs
Sorry for your loss. Cars can be replaced, life on the other had not. Glad you are OK. I was looking at that BendPak setup but will go with another brand or style. like the scissor lift design. The blocks are also a problem as they are not stable. I've seen other videos of them slipping.
At 13:16 It looks like you had quite the leak on your hydraulic connections. Not sure if that had any impact but if it wasn't locked that would slowly drop the one side. And if one had it on a stack of blocks that pressure might pop a side out if the other dropped and the car slid to that failed side. Glad you are OK though. Scary shit. I'll be using jack stands on mine from now on.
ohhh myyy lord; scarey story, i'm super happy glad you're safe; i've had some extremely close calls, i dunno about you, but everytime i think about those moments in my life, my butt puckers up a bit and then i just gotta shake it off. i tend to run redundancies - ie: i have some rhino ramps but i still shove jackstands underneath cuz i dont trust plastic holding up 3500 lbs. same goes w jackstands, i'll have jackstands but will have the ramps under it for backup, or my jack under the car somewhere that if theres a failure, id hope the redundancy will afford me time to crawl out. that said, thanks for sharing this story. ive been looking at a quickjack but seen/read some horror stories that i'm like "nah... i'll spend the extra 5-10 minutes with jackstands/jack and keep it simple" again man, glad you're OK! ❤
I've had a set of the 7000TLX for my cars, and they've been great until about 2 weeks ago, but it was my fault. One of the hadronic lines slipped underneath one of the jacks and pinched the line, so when I tried to bring it back down, only one side dropped. I quickly returned it to the lock position and realized what I had done. I tried to lift one end of the jack on the line with a floor jack, and the truck slid off. Thankfully, all the tires were on, and it only fell about 4 inches, so there was no damage, but it freaked me out. Although the hydraulic line looks fine, I'm going to assume it's ruined and have already ordered a replacement. I love these things and prefer them over putting my cars on jackstands. Keeping them maintained and being very careful is a must.
I think the jack works if you follow instructions but it has no safetey mechanisms if something goes wrong. If you forget to release one side and bring it down the car will tilt and probably fall. what it really needs are hardstops
So I'm generally curious how this happened. I just bought a set of these and haven't actually lifted a car yet but have been watching a lot of videos. But what appears to have happened is that the locking mechanism on the right-side jack became disengaged (it appears to be outside the locking rail in your video) and pushed all its fluid to the left causing it to lower. The angle created by the lowering of the right-side popped the left hand side jack out with the lock still engaged. Sad to see that happen for sure. Most likely though Quickjack will state that it was user error (sorry mate) but it sounds like that car does have some bad mojo. Hopefully you can get it fixed but Maserati does equal crazy repair costs (probably why I stick with domestics). Good luck.
@todd2k3 Where did you see " the locking mechanism on the right-side jack became disengaged (it appears to be outside the locking rail in your video)" ? What minute mark on the video? Did you mean it was past the lock point or literally outside of the rail?
what you describe at the 10:50 mark and the view of the right side jack at 13:25 shows the lock arm outside the rail and it would only have fell if the lock was not engaged. That lock arm has to be inside the rail for it to lock so that it does not drop if the hydraulic fluid moves between sides which is what happens if one side is locked and the other is unlocked. As long as the locks are engaged on both sides it should never fall like that. I’ve used mine on several different cars and I always make sure the lock arms are engaged on each side prior to lowering them to the locks. Then I’ll give them a tug to make sure they are holding pressure against the stop on the rail. That way there should be no danger of a side falling. What I could see happening though is that silver catch at the end of the lock arm being in the lowering position after it slid over the locking stop. That actually happened to me. As I lowered it, I thought I had it positioned so the arm would catch on the stop and instead it just glided over it on one side as I was lowering it to what I thought was the lock point. I could see that happening if you were using them in a tight, darkly lit space because you might think both sides were locked when they weren’t. But from what I see in your video it looks like the lock arm is just outside the rail so it wasn’t engaged. The arms on mine are tight enough though they can’t be taken outside the rail, thus making that impossible. I have the newest 7000lb version of the Quickjacks BTW so maybe they changed that in the design (I’ve seen people take their arms out of the track in other videos). Also my shop is super bright and I watch the jacks closely from below any time I’m raising or lowering them because I’m paranoid. I hope that explanation helps. I’m just glad you are alright.
quick jack should have huge fluorescent letters saying this end to the engine , if you look as it goes up you will see the wieght comes over the jack very differently, the amount of videos you see on utube with people using them the wrong way round is scary READ the instructions people the wrong way is intrinsically unstable and any other small mistake will cause something like this again READ the instructions mine clearly state where the jacks should be in relation to the heavy engine
I'm glad your ok. That locking mechanism is not safe. I was interested in buying one but now I won't. Thank you for sharing your experience with us. I hope you find a suitable replacement and don't stop wrenching. It's gets better.
This is why you don't use hydraulic systems to maintain a lifted position. These are not two or four post lifts, they're jacks and are meant to be used like a conventional floor jack, i.e. lift the car and place your jack stands. Three weeks of intermittent jostling and whatever other forces are put into a car while doing major work probably shifted the weight enough to, presuming it was even jacked properly, unevenly load the jacks, disengage the safety bar, and create an offset in the lines so the other side rose as the one side fell. There's a lot of hyperbole to sort through though as the lack of wall damage clearly contradicts your claim that the high-side jack flew around.
Even with a two- or four-post lift, you don’t leave the car supported only by hydraulics. Standard operating procedure is to lower the lift onto the locking stops where the vehicle is supported mechancially.
Watch the video where they put 20,000 pounds on them and they still did not fail. They are very strong lock points if you make sure both sides are actually over the bump and locked. I find they can lift a little uneven, so make sure both are locked.
@@agentx250 These are designed to hold the car indefinitely when used properly. You can argue and speculate about whatever else you want but that's a fact.
Thank you for sharing! I was seriously looking to get a QuickJack. Not anymore! I will stick with my homebuilt wooden ram; sturdy, impossible for the car to fall down.
@@stuartnorman1 I don't think you had the bars resting on the safety pins. You might've thought they are on there. QJs are safe to unplug the quick disconnect coupler after the bars are on safety pins. Of all the QJ failures, I've never heard of one where it started falling when it was resting on the safety pins. Had this really been the case and the quick disconnects unplugged, the user would've most likely been squeezed to death. Really doubt that's the case. If you have vids/pics, you should post them.
Thanks for your life story, however I would have to rule it as user error. You have jack backwards. On a front engine the hoses go towards rear of car, yellow label to the front. If jack was locked it will not go down. Which does not appear.
If that is the jack next to it, it looks like you had it backwards, well actually that is the right side jack on the left side. That big yellow label at the front should be at the front of the car, unless it's a rear engine car. I don't know as I've never been around one. That why I wrote on mine "Front" and on the top bar that sticks out slightly I put "Left side". I did that as a little reminder, and as all my vehicles are front engine, I don't have to worry. I guess I could have put "Engine at this end". I hope I'm wrong, like I said I've never even seen a Maserati in person. Glad to hear your okay, cars can be replaced but not you. Good luck in the future.
It doesn't actually say anywhere that there's a "front" and a "back" to the jacks. Bendpack even states that you can use them across or perpendicular to your car. Thanks for the kind words though!
I got my 7000TL this pass December and it actually states that on my instructions. The reason is if it is backwards it could be unbalanced as the base of the QJ is further away from the front. It also says that the endcwith the big sticker should always be towards the engine which is the heaviest end of the vehicle. I use mine on a Toyota Highlander but I made up 4 blocks of 2x6 lumber stacked 4 high( glued & screwed) and a hockey puck with a groove cut in the centre for the pinch weld, and that thing is rock steady. I'll be making some smaller ones for the wife's Camry as it is much lower. As I don't like those blocks very much, they have to much give for my liking, but that's me. We also use the hockey pucks on hers for the pinch welds as well. A table saw cuts them really easily if you want to make some. Good luck.
You know, I did have Jack stands under the car for the majority of the time because I’m usually super paranoid. But because everything was going well I stupidly assumed I didn’t need them… I have contacted them, we’re in the middle of discussions but it’s slow going because of Christmas hols etc… I’ll update when there’s news
I've use mine a lot doing maintenance on my car. I've had zero issues. But you definitely have to be on level ground, and jacks must be centered on pinch welds as well as parallel to each other. If not on level ground, the jack twists as it lifts the vehicle. I found this out learning how to use it. To me, it seems like two things happened. First, you may have raised the vehicle using the inside edge of the jack (jack flipping) and secondly incorrectly locked with no hydraulic pressure on the actuator. It's unfortunate this happened, but I hope people can learn from this situation. I'm glad you weren't under that vehicle. Read the instructions. Don't just go off youtube videos. A lot of information is missed. Hope this helps others! Be safe!
Oh man, what a mess. Glad you weren’t hurt. Have you been able to get the car off the Quickjack? Would be very interesting to see the jack that failed. Thanks for taking the time to post this.
There's some details missing here. But IF the jack was used correctly in the correct position under the car it will hold that car in place until the end of time. I call user error 1000%
You really need to show the failed jack to determine what happened. If it was structural, there should be bent tubes or broken welds. If there's any hydraulic fluid on the floor, then you know the locking mechanism wasn't set and it lowered as the fluid leaked out. In any case, glad you're OK. Hopefully if you had been underneath it, you would have heard the groaning and/or noticed the car leaning to one side long before it came down.
You're supposed to lock the hoist in place for safety, but you clearly did not make sure it locked/engaged or it would have held. The instructuions say, "Lock Bars. The two Lock Bars, one on each QuickJack Frame, hold the Frames in position when they are raised. Only leave the QuickJack either fully lowered or engaged on a Locking Position." Also, according to the instructions, "Q: How long can I leave a Vehicle raised on my QuickJack? A: As long as you want, if it is engaged on a locking position. Once your QuickJack is engaged on a locking position, gravity holds it in place; a loss of power or leaking Hydraulic Fluid would not cause the QuickJack to lower." One possible cause for the lock bars to fail is if the mounting bolt is too tight, preventing the lock bar from dropping into the lock bar channel (this is in the instructions).
Hey younger Simon Cawell ;) Thanks for sharing. Unfortunately, I dont see you ever finding out what happened. You seem to have covered all the bases, based on the answers you gave everyone in the comments. If it was a faulty unit, i don't see the Co. admitting it. Sorry mate Life is good!
@@chrisbangemann1792 They were sent back to the factory for their engineers to look at. I received a full refund, but no explanation as to why they failed...
all these people saying you didn't have the locks in place are missing the fact that you had it up for hours at that point. if it wasn't properly locked to begin with it never would've stayed up for even a minute. but i'm curious, did you test the quickjack afterward to see why the locking mechanism might have failed, and did it show any sign of damage that might've caused the failure?
Exactly! I had the car sitting on the thing for weeks before starting work on it. Never had a chance to test it afterwards. Bendpak sent around one of their reps to collect the Jack almost as soon as the car was removed. I don’t expect I’ll hear anything from them ever again…
as you released the strut the spring pushed down on the jack. thats what tilted it. you should never jack the load. If you can afford that car you can afford a midrise 2 post lift. I would not get under a car on QJ lifts unless its fully supported with jack stands.
A similar situation happened to my car using the QJ's. One side came down faster than the other during the process of lowering the car. Car slid off the jack and did damage to side skirt, front drivers fender and door. Not bad but still damaged. I have not contacted QJ about this issue. More than likely they will call it operator error. I am moving on with the repairs out of pocket and I will NEVER use the jack again. Not saying QJ is a bad product. Up until this incident everything was good. I am just not going to trust it after this.
That exact vehicle is on my at some point list - tragedy to see that happen to it. Good luck if you try dealing with the folks at Quickjack... I got a 7000TL and it came with a defective air cylinder - and the company 100% doesn't stand behind their products. First they claimed the air-assist down isn't "necessary to the function of the lift". Really? So if one side has air assist down and the other doesn't, and they drop unevenly, that's safe? And then when the vehicle touches ground so the weight is off the lifts, and one side of the lift goes straight to the full down position while the other... doesn't. You need to wait... and wait... and wait for it to drop with no weight on it. Quickjack will claim this "is normal operation" and that "it will get better over time". If you invest a massive amount of time trying to get them to stand behind their product they will, eventually, after burning through every once of customer goodwill, send out a new cylinder. Yay! Until you get the replacement and the freakin' air side is literally capped off. Like intentionally made unusable. That's not a fix guys. Then they'll claim that the engineers decided the down-assist wasn't necessary and that they've changed the design on future models. But I didn't buy a future model with less functionality. I bought the current model with exactly the functionality I wanted, was promised, and paid for. Whatever. Too much time wasted on it already - I've written off the entire company as another skanky marketing hack with no integrity. I still have it in my shop, but the company worked very hard to make me regret my purchase and it low-key pisses me off every time I look at it. And dealing with them hasn't given me warm fuzzies about their engineering or safety standards.
Wow! That's insane! I'm not sure if you live in Australia as well but, if there was a positive, it's that Bendpak's customer service was exceptional here. I'm not sure if I'll trust their products ever again but at least I can't complain about the way they handled the issue...
Operator error. You have to carefully visually inspect to be sure that both locks engage. Do not rely on hearing a clicking sound. too many people stand a distance back where you should be able to visually see the locks engage.
BendPak support sucks. I returned mine after the motor decided to stop working and support dragged out the case for months with no resolution. I was going to buy a MaxJax but will never deal with any product from this company again.
Incorrect, you are supposed to lower jacks to rest on the points. The hydraulics are only to lift it, not keep it lifted. Read the manual or watch their vids, you will see this.
@@executiveinvestments you are suposed to hold down the down button fo 5 seconds once locked in position to release all the hydraulic pressure. you can even remove the hoses once locked.
I own one of these, call it extra safety or what not but every time I always stick regular jack stands under the car anyways they dont need pressure on them or anything but just incase something sags or falls it gives you enough time to get out. Glad you werent under the car!
So... was it user error? I'm about to buy one and this is the only video of a fail that I'm not sure yet what happened. If one side went down sounds to me like it wasn't properly locked and was just reliying on hydraulic pressure.
Ya what the hell happened??
@@robertkenney6002 Since I posted this comment I did a lot of research on it since I was about to buy one. I'm pretty sure this guy just forgot to lock the QuickJack in the proper lock block. Maybe he only paid attention to one side and didn't check the other. And then as time went on the hydraulic pressure started to let go slowly over the week and since only one side is locked, just one side started to go down. But yeah, I bought my QuickJack 7000TL since then and love it. Lifted my car 3 times no issues.
Thanks for reply, I am about to buy the 5,000TL but I was hoping to know what failed here. He states that he had the vehicle sitting in the jacks for weeks prior to working on it.
@@JackRR15 True.. I have been using quickjack 7000TL for more than a year and use it very regulary as I am a part time DIY mech. Its very safe provided you make sure the vehicle is properly set on those rubber blocks or truck adapter and then ensure lift is in lock position by lowering it down a little bit after first notch. Never had any issue with my quickjack even though I lift heavy vehicles like full size SUVs Odysseys, Caravan and other mid size to big vehicles.
Wanted to know details about lift not life story about the car
I don’t understand how if both sides were locked and the cam was correct, how it could’ve jumped the stop with weight holding it down?
Neither do I...
sounds like operator error to me not checking locks. I have tl 7000 once it’s on the locks no way it’s coming down
Insufficient data to know what happened here.
Not sure what happened, but the manual says always use jack stands as axuillary support, when testing mine I noticed it is possible for one side to engage but the other side not, you must watch both. for the ramp to be stuck in the up position there must have still been pressure in the system, the manual says to release all the pressure to make sure it locks in position.
I just installed one of the QJ 7000 TLX units this morning for a neighbor of mine. I basically did a professional installation but these are not in my opinion for the average person to install, there are small little details that need to be followed! One of which is the Teflon tape or the sealant included in the kit and if you use the sealant to wait the 24 hours. Also, the threads need to be completely clean. No half-ass installs. The proper fluid choice we used hydraulic. Proper bleeding of the system not just three times...maybe like 10 times. Also, there is a small shock that needs to be pressurized to no more than 50 psi. On top of all that you have to make sure to use blocks, correct apters to secure to the bottom frame or pinch points of the vehicle. Also, my neighbor's garage floor had a pretty substantial pitch to it instead of being completely flat. So we needed to make sure the quick check was in the flattest position of the garage floor. Glad to see that ABS bolt saved your life cuz had that car come down and you were underneath it. I don't think he would have made it out without losing some parts.
This is all really good information. Yeah, I followed the instructions to the best of my ability. I felt that this was one of those times where it wouldn't be wise to cut corners haha! But really good information for anyone out there considering buying one of these things...
Did you mention what blocks you where using? I missed it if you did. Did one slip perhaps?
Just the normal rubber blocks that came with the jack...
This might be a stupid question, but was it properly locked or locked on the cam? That is sometimes what happens, the cam gets stuck instead of the lock properly engaging.
However, it seems like you are a careful user and would have checked that.
Very concerning incident!
I will be sure to use jack stands at all times with my quickjack. Maserati Gransport over here :) Maybe check the gransport out if you're looking for a new maserati, it is quite a bit more reliable and has nice visual updates, although you do lose the manual and the boomerangs
I am currently debating on quick jacks or the mid raiser MD-6XP. After seen this I think the mid raiser might be safer on the locking device.
Sorry for your loss. Cars can be replaced, life on the other had not. Glad you are OK. I was looking at that BendPak setup but will go with another brand or style. like the scissor lift design. The blocks are also a problem as they are not stable. I've seen other videos of them slipping.
Might be safer to figure where the blocks line up for your vehicle and then modify them so they're secured to the Quickjack.
At 13:16 It looks like you had quite the leak on your hydraulic connections. Not sure if that had any impact but if it wasn't locked that would slowly drop the one side. And if one had it on a stack of blocks that pressure might pop a side out if the other dropped and the car slid to that failed side. Glad you are OK though. Scary shit. I'll be using jack stands on mine from now on.
The jack will not stay up without hydraulic pressure and if it was not locked in place.
If one side leaks it will not lower equally,
-CMON MAN.
@@wootuser I never said it did. CMON MAN. LOL
@@wootuser yes it will. you are suposed to release all the pressure, to make sure the whole weight is in the locking blocks.
ohhh myyy lord; scarey story, i'm super happy glad you're safe; i've had some extremely close calls, i dunno about you, but everytime i think about those moments in my life, my butt puckers up a bit and then i just gotta shake it off.
i tend to run redundancies - ie: i have some rhino ramps but i still shove jackstands underneath cuz i dont trust plastic holding up 3500 lbs. same goes w jackstands, i'll have jackstands but will have the ramps under it for backup, or my jack under the car somewhere that if theres a failure, id hope the redundancy will afford me time to crawl out.
that said, thanks for sharing this story. ive been looking at a quickjack but seen/read some horror stories that i'm like "nah... i'll spend the extra 5-10 minutes with jackstands/jack and keep it simple"
again man, glad you're OK! ❤
A whole year and no update.... I bet he did something wrong which caused this issue.
Yeah, mate. Based on your experience, I'll be paying a mechanic to install the over-axle-pipes on my Porsche after all. Thanks for the vid.
I've had a set of the 7000TLX for my cars, and they've been great until about 2 weeks ago, but it was my fault. One of the hadronic lines slipped underneath one of the jacks and pinched the line, so when I tried to bring it back down, only one side dropped. I quickly returned it to the lock position and realized what I had done. I tried to lift one end of the jack on the line with a floor jack, and the truck slid off. Thankfully, all the tires were on, and it only fell about 4 inches, so there was no damage, but it freaked me out. Although the hydraulic line looks fine, I'm going to assume it's ruined and have already ordered a replacement. I love these things and prefer them over putting my cars on jackstands. Keeping them maintained and being very careful is a must.
Sounds like you did not have it locked out. Simple mistake I'm sorry but looks like operator error.
I did have it locked out. Numerous people have said the same thing…
I think the jack works if you follow instructions but it has no safetey mechanisms if something goes wrong. If you forget to release one side and bring it down the car will tilt and probably fall. what it really needs are hardstops
So I'm generally curious how this happened. I just bought a set of these and haven't actually lifted a car yet but have been watching a lot of videos. But what appears to have happened is that the locking mechanism on the right-side jack became disengaged (it appears to be outside the locking rail in your video) and pushed all its fluid to the left causing it to lower. The angle created by the lowering of the right-side popped the left hand side jack out with the lock still engaged. Sad to see that happen for sure. Most likely though Quickjack will state that it was user error (sorry mate) but it sounds like that car does have some bad mojo. Hopefully you can get it fixed but Maserati does equal crazy repair costs (probably why I stick with domestics). Good luck.
@todd2k3 Where did you see " the locking mechanism on the right-side jack became disengaged (it appears to be outside the locking rail in your video)" ? What minute mark on the video?
Did you mean it was past the lock point or literally outside of the rail?
what you describe at the 10:50 mark and the view of the right side jack at 13:25 shows the lock arm outside the rail and it would only have fell if the lock was not engaged. That lock arm has to be inside the rail for it to lock so that it does not drop if the hydraulic fluid moves between sides which is what happens if one side is locked and the other is unlocked. As long as the locks are engaged on both sides it should never fall like that. I’ve used mine on several different cars and I always make sure the lock arms are engaged on each side prior to lowering them to the locks. Then I’ll give them a tug to make sure they are holding pressure against the stop on the rail. That way there should be no danger of a side falling. What I could see happening though is that silver catch at the end of the lock arm being in the lowering position after it slid over the locking stop. That actually happened to me. As I lowered it, I thought I had it positioned so the arm would catch on the stop and instead it just glided over it on one side as I was lowering it to what I thought was the lock point. I could see that happening if you were using them in a tight, darkly lit space because you might think both sides were locked when they weren’t. But from what I see in your video it looks like the lock arm is just outside the rail so it wasn’t engaged. The arms on mine are tight enough though they can’t be taken outside the rail, thus making that impossible. I have the newest 7000lb version of the Quickjacks BTW so maybe they changed that in the design (I’ve seen people take their arms out of the track in other videos). Also my shop is super bright and I watch the jacks closely from below any time I’m raising or lowering them because I’m paranoid. I hope that explanation helps. I’m just glad you are alright.
quick jack should have huge fluorescent letters saying this end to the engine , if you look as it goes up you will see the wieght comes over the jack very differently, the amount of videos you see on utube with people using them the wrong way round is scary READ the instructions people the wrong way is intrinsically unstable and any other small mistake will cause something like this again READ the instructions mine clearly state where the jacks should be in relation to the heavy engine
I'm glad your ok. That locking mechanism is not safe. I was interested in buying one but now I won't. Thank you for sharing your experience with us. I hope you find a suitable replacement and don't stop wrenching. It's gets better.
It's very safe, saw the put 20,000 pounds on them with no failure. I have to think something wasn't locked correctly or a bad weld failed maybe.
This is why you don't use hydraulic systems to maintain a lifted position. These are not two or four post lifts, they're jacks and are meant to be used like a conventional floor jack, i.e. lift the car and place your jack stands.
Three weeks of intermittent jostling and whatever other forces are put into a car while doing major work probably shifted the weight enough to, presuming it was even jacked properly, unevenly load the jacks, disengage the safety bar, and create an offset in the lines so the other side rose as the one side fell.
There's a lot of hyperbole to sort through though as the lack of wall damage clearly contradicts your claim that the high-side jack flew around.
Even with a two- or four-post lift, you don’t leave the car supported only by hydraulics. Standard operating procedure is to lower the lift onto the locking stops where the vehicle is supported mechancially.
@@adb99999999999 My comment implied this. Post lifts still have a much sturdier locking design and are meant for that kind of work.
Watch the video where they put 20,000 pounds on them and they still did not fail. They are very strong lock points if you make sure both sides are actually over the bump and locked. I find they can lift a little uneven, so make sure both are locked.
@@onlywenilaugh6589 There is a massive difference between static and dynamic loads.
@@agentx250 These are designed to hold the car indefinitely when used properly. You can argue and speculate about whatever else you want but that's a fact.
Thank you for sharing! I was seriously looking to get a QuickJack. Not anymore! I will stick with my homebuilt wooden ram; sturdy, impossible for the car to fall down.
How did this happen if the QJ was resting on the safety pins?
I don’t know. That’s the mystery here…
@@stuartnorman1 Doesn't make sense at all. I've never heard of jackstands / jacks / lifts coming down after they've been secured onto the safety pins.
@@stuartnorman1 I don't think you had the bars resting on the safety pins. You might've thought they are on there. QJs are safe to unplug the quick disconnect coupler after the bars are on safety pins. Of all the QJ failures, I've never heard of one where it started falling when it was resting on the safety pins. Had this really been the case and the quick disconnects unplugged, the user would've most likely been squeezed to death. Really doubt that's the case. If you have vids/pics, you should post them.
@@faYte0607 well hey, what can I say…
I’m not here to try and change your mind. If you think they’re 100% fail safe then good luck to you…
But what happened
Thanks for your life story, however I would have to rule it as user error. You have jack backwards. On a front engine the hoses go towards rear of car, yellow label to the front. If jack was locked it will not go down. Which does not appear.
If that is the jack next to it, it looks like you had it backwards, well actually that is the right side jack on the left side. That big yellow label at the front should be at the front of the car, unless it's a rear engine car. I don't know as I've never been around one. That why I wrote on mine "Front" and on the top bar that sticks out slightly I put "Left side". I did that as a little reminder, and as all my vehicles are front engine, I don't have to worry. I guess I could have put "Engine at this end". I hope I'm wrong, like I said I've never even seen a Maserati in person. Glad to hear your okay, cars can be replaced but not you. Good luck in the future.
It doesn't actually say anywhere that there's a "front" and a "back" to the jacks. Bendpack even states that you can use them across or perpendicular to your car. Thanks for the kind words though!
I got my 7000TL this pass December and it actually states that on my instructions. The reason is if it is backwards it could be unbalanced as the base of the QJ is further away from the front. It also says that the endcwith the big sticker should always be towards the engine which is the heaviest end of the vehicle. I use mine on a Toyota Highlander but I made up 4 blocks of 2x6 lumber stacked 4 high( glued & screwed) and a hockey puck with a groove cut in the centre for the pinch weld, and that thing is rock steady. I'll be making some smaller ones for the wife's Camry as it is much lower. As I don't like those blocks very much, they have to much give for my liking, but that's me. We also use the hockey pucks on hers for the pinch welds as well. A table saw cuts them really easily if you want to make some. Good luck.
@@stuartnorman1 in my 2023 manaul it clearly states the oreientation for front and mid/rear engined cars.
You didn't put it on the locks
Yes I did
@@stuartnorman1 wow glad you're ok
Did they refund you once picking jack up? Can’t believe you haven’t heard back.
Yeah, Bendpak were pretty good with the refund etc
Was the oil pan cracked? Did bendpack help with any repairs?
Thats why you always still use jack stands for safety.
Still shouldnt have happened. Have you contacted them about it yet?
You know, I did have Jack stands under the car for the majority of the time because I’m usually super paranoid. But because everything was going well I stupidly assumed I didn’t need them…
I have contacted them, we’re in the middle of discussions but it’s slow going because of Christmas hols etc…
I’ll update when there’s news
I've use mine a lot doing maintenance on my car. I've had zero issues. But you definitely have to be on level ground, and jacks must be centered on pinch welds as well as parallel to each other. If not on level ground, the jack twists as it lifts the vehicle. I found this out learning how to use it. To me, it seems like two things happened. First, you may have raised the vehicle using the inside edge of the jack (jack flipping) and secondly incorrectly locked with no hydraulic pressure on the actuator. It's unfortunate this happened, but I hope people can learn from this situation. I'm glad you weren't under that vehicle. Read the instructions. Don't just go off youtube videos. A lot of information is missed. Hope this helps others! Be safe!
Oh man, what a mess. Glad you weren’t hurt. Have you been able to get the car off the Quickjack? Would be very interesting to see the jack that failed. Thanks for taking the time to post this.
Yes, managed to get the car off. It's been totalled out by the insurance company now.
So what failed?
Your last bolt of that shock allowed the shock to push down into that Jack you had under the brake rotor causing it to go off balance.
Nope. Somebody said that before. Both the spring and the jack weren't under any load when this happened...
There's some details missing here. But IF the jack was used correctly in the correct position under the car it will hold that car in place until the end of time. I call user error 1000%
You really need to show the failed jack to determine what happened. If it was structural, there should be bent tubes or broken welds. If there's any hydraulic fluid on the floor, then you know the locking mechanism wasn't set and it lowered as the fluid leaked out. In any case, glad you're OK. Hopefully if you had been underneath it, you would have heard the groaning and/or noticed the car leaning to one side long before it came down.
You're supposed to lock the hoist in place for safety, but you clearly did not make sure it locked/engaged or it would have held. The instructuions say, "Lock Bars. The two Lock Bars, one on each QuickJack Frame, hold the Frames in position when they are raised. Only leave the QuickJack either fully lowered or engaged on a Locking Position."
Also, according to the instructions, "Q: How long can I leave a Vehicle raised on my QuickJack? A: As long as you want, if it is engaged on a locking position. Once your QuickJack is engaged on a locking position, gravity holds it in place; a loss of power or leaking Hydraulic Fluid would not cause the QuickJack to lower."
One possible cause for the lock bars to fail is if the mounting bolt is too tight, preventing the lock bar from dropping into the lock bar channel (this is in the instructions).
Hey younger Simon Cawell ;)
Thanks for sharing. Unfortunately, I dont see you ever finding out what happened.
You seem to have covered all the bases, based on the answers you gave everyone in the comments.
If it was a faulty unit, i don't see the Co. admitting it.
Sorry mate
Life is good!
You need to fiscally check that the locks are in gauged the hydrolic pressure is not going to hold it
Yes I know. I did that…
@@stuartnorman1 did you find out why the locks released?
I have one and would like to know what to look out for ?
@@chrisbangemann1792 They were sent back to the factory for their engineers to look at. I received a full refund, but no explanation as to why they failed...
all these people saying you didn't have the locks in place are missing the fact that you had it up for hours at that point. if it wasn't properly locked to begin with it never would've stayed up for even a minute. but i'm curious, did you test the quickjack afterward to see why the locking mechanism might have failed, and did it show any sign of damage that might've caused the failure?
Exactly! I had the car sitting on the thing for weeks before starting work on it. Never had a chance to test it afterwards. Bendpak sent around one of their reps to collect the Jack almost as soon as the car was removed. I don’t expect I’ll hear anything from them ever again…
Did you hear back? Why did they take the jack?
@@robertkenney6002 Never heard back. Guess they wanted to do an investigation on it.
Always double up triple up the protection blocks jack stands jacks
as you released the strut the spring pushed down on the jack.
thats what tilted it.
you should never jack the load.
If you can afford that car you can afford a midrise 2 post lift.
I would not get under a car on QJ lifts unless its fully supported with jack stands.
Yeah that's not what happened at all...
A similar situation happened to my car using the QJ's. One side came down faster than the other during the process of lowering the car. Car slid off the jack and did damage to side skirt, front drivers fender and door. Not bad but still damaged. I have not contacted QJ about this issue. More than likely they will call it operator error. I am moving on with the repairs out of pocket and I will NEVER use the jack again. Not saying QJ is a bad product. Up until this incident everything was good. I am just not going to trust it after this.
Actually, I must say that bendpak was very good about returning the QJ and issuing me with a full refund.
Not only do the air reservoirs need to be under 50psi, but shouldn't they be pressurized equally?
That exact vehicle is on my at some point list - tragedy to see that happen to it. Good luck if you try dealing with the folks at Quickjack... I got a 7000TL and it came with a defective air cylinder - and the company 100% doesn't stand behind their products. First they claimed the air-assist down isn't "necessary to the function of the lift". Really? So if one side has air assist down and the other doesn't, and they drop unevenly, that's safe? And then when the vehicle touches ground so the weight is off the lifts, and one side of the lift goes straight to the full down position while the other... doesn't. You need to wait... and wait... and wait for it to drop with no weight on it. Quickjack will claim this "is normal operation" and that "it will get better over time". If you invest a massive amount of time trying to get them to stand behind their product they will, eventually, after burning through every once of customer goodwill, send out a new cylinder. Yay! Until you get the replacement and the freakin' air side is literally capped off. Like intentionally made unusable. That's not a fix guys. Then they'll claim that the engineers decided the down-assist wasn't necessary and that they've changed the design on future models. But I didn't buy a future model with less functionality. I bought the current model with exactly the functionality I wanted, was promised, and paid for. Whatever. Too much time wasted on it already - I've written off the entire company as another skanky marketing hack with no integrity. I still have it in my shop, but the company worked very hard to make me regret my purchase and it low-key pisses me off every time I look at it. And dealing with them hasn't given me warm fuzzies about their engineering or safety standards.
Wow! That's insane! I'm not sure if you live in Australia as well but, if there was a positive, it's that Bendpak's customer service was exceptional here. I'm not sure if I'll trust their products ever again but at least I can't complain about the way they handled the issue...
Operator error. You have to carefully visually inspect to be sure that both locks engage. Do not rely on hearing a clicking sound. too many people stand a distance back where you should be able to visually see the locks engage.
I physically checked them mate.
Blah blah blah. Too much for a video that doesnt actually shpw the failed machine.
BendPak support sucks. I returned mine after the motor decided to stop working and support dragged out the case for months with no resolution. I was going to buy a MaxJax but will never deal with any product from this company again.
Your 2001 Maserati 3200GT weighs a little over 3,500 lbs. Always use equipment with a safety margin. You overloaded these 3,500 lb. jacks.
What?? They have a load rating of something like 7000lb! They were the BL-7000EXT. Check out the specs online...
thats complete garbage. That is NOT whats holding your car up at all. Thats just the safety lock bar. The hydraulic pressure is holding the car up.
Incorrect, you are supposed to lower jacks to rest on the points. The hydraulics are only to lift it, not keep it lifted. Read the manual or watch their vids, you will see this.
@@onlywenilaugh6589 wrong
@@executiveinvestments you are suposed to hold down the down button fo 5 seconds once locked in position to release all the hydraulic pressure. you can even remove the hoses once locked.