I have used your system dozens of times. Loving the pitch and and consistency with the shower pans. When it comes to the drain, the tile always seems to dip around the drain, how can I prevent that dip?
Hi Jose. Be sure to fill the step in the bonding flange with thin-set mortar and keep the proper slope to the edge of the tray when installing the tile around the grate. Also, back butter the underside of the grate for full support. Then make sure to raise the height adjustment collar to the proper height so the grate is not lower than the surrounding tiles. Here is a video that may help. ruclips.net/video/IDF2n8Eqmmo/видео.html Please give our Product Support team a call directly if you'd like to discuss a specific project in more detail or need further support. 800-472-4588 (US) or 800-667-8746 (Canada). Thanks!
My contractor installed the kerdi tile grate. Due to the small mosaic tiles it does not look good. It think that it would be better if it was a large tile pattern. Is there a process to change to a 4" stainless steel kerdi grate without ripping out the entire floor?
Hi Eric! It would be best to give our Customer Support a call directly to discuss. They will have a few questions for you about your specific project, but can certainly guide you from there! Hope this helps, and best of luck with your project!! 1-800-472-4588 (USA) or 1-800-667-8746 (CAN).
@ I see the little feet but there’s nothing for them to snap into. It looks like they just sit on the base. Can you add a dab of caulk to ensure it stays in place?
The grate shouldn't be moving.... if you need to put a dab of caulk on there, that won't hurt anything... but feel free to contact Customer Service as well, in case there is something missing. They can look at pics and verify for you. 888-472-4588 (US) or 800-667-8746 (Canada). Thanks!
Hi Aaron! It is possible, but may be a bit tricky. Make sure the pebble stones are well supported on the grate and not overhanging to much. It might be good to try it first on something similar to the grate as a test before purchasing the tileable drain and installing the full assembly.
If you haven't done this yet it's doable but tricky. I used some extra kerdi-band as a backer and thinset the mosaic to that and essentially made a full tile out of the mosaics to match the size of the grate. Then follow all the normal steps.
Hi Landen! The application would be the same for a hexagon tile. You would just need to make sure to get the cuts right for the aesthetic you are going for. Hope this helps!
@@schlutersystems1 oh thanks, I wasn’t asking how to do it. Haha I just was hoping you guys would make a video that makes it look so easy like you do with the square tile.
Hi Kent, Make sure the bottom of your tiles around the tile spacer is touching the integrated tabs on the lateral adjustment ring. This will ensure that the tiles around the tile spacer will be even with the tile on the covering support, which will make everything flush. Please give our Product Support team a call directly if you'd like advice on your specific project. 800-472-4588 Thanks!
This only works if the subfloor is level and flat after you recess the subfloor. What if your subfloor is not level and flat below the shower pan? Wouldn’t you then pour SLU after recessing the subfloor? In that case, how do you match up the floor/shower transition once SLU is involved? Do you have also have to add SLU to the rest of the bathroom floor?
Hi there! Would you be able to reach out to our Product support team to discuss your project in a bit more detail? They’ll be able to request more information on the specifics of your project to give you the most accurate answer possible. You can reach them at 888-472-4588 (US) or 800-667-8746 (CA). Thanks
Can you recommend a fix if the drain tile sits about 1/4" lower than the surrounding tile? I am not sure what happened to my installation, and I'm using the same tile for my drain grate, but after mortar and install, the drain tile sits a bit lower than the surrounding tiles.
Hi Charlie, our Product Experts would be best suited to help you with your question and specific project, where they can ask you a few questions and advise from there. 800-472-4588 (US) or 800-667-8746 (Canada). Thanks!
Hi Andrew! Any size tile can be used with the KERDI-DRAIN Tile Grate. Larger tiles would of course be cut down. Smaller tiles, like penny rounds, may require a little more planning and skill. You can check out the Schluter-Shower System Installation Handbook for more details: sccpublic.s3-external-1.amazonaws.com/sys-master/images/haf/h3c/9078303391774/Shower%20System%20Installation%20Handbook.pdf Hope this helps!
@@schlutersystems1 One more follow up question. When dry fitting penny mosaics with this drain cover assembly when they sit on top of the tabs to be level with the drain cover tile, it causes a slight incline when coming to the drain. Will this be okay? Everything else is perfectly pitched with schluter shower tray but just it slightly causes a small incline when sitting on top of these tabs.
Hi Andrew, would you be able to give our Product Support team a call to make sure they can understand all the details and ask a few questions... they may want to set you up with your local Schluter rep, but can advise. 800-472-4588 Thanks!
I really think you guys could do a much better job with this set up, depending on the situation, size tile, pitch cuts etc it’s a pain not having height adjustment,I don’t understand why the original drain was not used with just the collar part removed, the part the grate would sit in, would make everything so much easier , love all your products but it’s definitely a miss on this one.
Hi Lala! We provide a tool to use to pop the grate out, but you can also cut a corner out of a metal hanger to make a little hook that will do the same job. Just place the tip of the tool under the metal plate beneath the tiled grate and pop it up. Hope this helps!
@@princemutti49 Mine is about four inches from the corner. It is round. There is a vinyl pan liner over a pre-slope. The tile is on a mud bed that is sloped toward the corner. The short corner also slopes toward the center of the drain.
I have used your system dozens of times. Loving the pitch and and consistency with the shower pans. When it comes to the drain, the tile always seems to dip around the drain, how can I prevent that dip?
Hi Jose. Be sure to fill the step in the bonding flange with thin-set mortar and keep the proper slope to the edge of the tray when installing the tile around the grate. Also, back butter the underside of the grate for full support. Then make sure to raise the height adjustment collar to the proper height so the grate is not lower than the surrounding tiles. Here is a video that may help. ruclips.net/video/IDF2n8Eqmmo/видео.html
Please give our Product Support team a call directly if you'd like to discuss a specific project in more detail or need further support. 800-472-4588 (US) or 800-667-8746 (Canada). Thanks!
My contractor installed the kerdi tile grate. Due to the small mosaic tiles it does not look good. It think that it would be better if it was a large tile pattern. Is there a process to change to a 4" stainless steel kerdi grate without ripping out the entire floor?
Hi Eric! It would be best to give our Customer Support a call directly to discuss. They will have a few questions for you about your specific project, but can certainly guide you from there! Hope this helps, and best of luck with your project!!
1-800-472-4588 (USA) or 1-800-667-8746 (CAN).
Yes!! Same for me i don’t like the look with mosaic tile. I wish i would of done more research. Did you figure out a fix ?
Does this just move around freely then? Like when you step on it will it move it is it locked in somehow?
The grate does sort of snap into place, so it won't just move around freely. Hope that helps!
@ I see the little feet but there’s nothing for them to snap into. It looks like they just sit on the base. Can you add a dab of caulk to ensure it stays in place?
The grate shouldn't be moving.... if you need to put a dab of caulk on there, that won't hurt anything... but feel free to contact Customer Service as well, in case there is something missing. They can look at pics and verify for you. 888-472-4588 (US) or 800-667-8746 (Canada). Thanks!
Would this work well with pebble stone mosaics as the shower floor?
Hi Aaron! It is possible, but may be a bit tricky. Make sure the pebble stones are well supported on the grate and not overhanging to much. It might be good to try it first on something similar to the grate as a test before purchasing the tileable drain and installing the full assembly.
If you haven't done this yet it's doable but tricky. I used some extra kerdi-band as a backer and thinset the mosaic to that and essentially made a full tile out of the mosaics to match the size of the grate. Then follow all the normal steps.
How come Schluter Systems doesn’t show a video how to use this system with hexagon mosaic??
Hi Landen! The application would be the same for a hexagon tile. You would just need to make sure to get the cuts right for the aesthetic you are going for. Hope this helps!
@@schlutersystems1 oh thanks, I wasn’t asking how to do it. Haha I just was hoping you guys would make a video that makes it look so easy like you do with the square tile.
does the lateral adjustment ring end up at the same heigth as the surroundind kerdi board?
Yes, the top of the lateral adjustment ring will end up at the same height as the surrounding KERDI
Can existing drains be replaced with this option?
Hi there. No, the tileable grate doesn't replace the KERDI-DRAIN grate once it's installed.
How come you don’t have a video showing how into install with hexagons?
Wouldn't the process be basically the same?
Same. I haven't found any helpful tips on this
Could you not use porcelain?
Hi there! Yes, you can use porcelain tile with the KERDI-DRAIN tileable grate.
I’m concerned how will I get everything flush. Is there a benchmark I can use to ensure a flush transition?
Hi Kent, Make sure the bottom of your tiles around the tile spacer is touching the integrated tabs on the lateral adjustment ring. This will ensure that the tiles around the tile spacer will be even with the tile on the covering support, which will make everything flush. Please give our Product Support team a call directly if you'd like advice on your specific project. 800-472-4588 Thanks!
This only works if the subfloor is level and flat after you recess the subfloor. What if your subfloor is not level and flat below the shower pan? Wouldn’t you then pour SLU after recessing the subfloor? In that case, how do you match up the floor/shower transition once SLU is involved? Do you have also have to add SLU to the rest of the bathroom floor?
Hi there! Would you be able to reach out to our Product support team to discuss your project in a bit more detail? They’ll be able to request more information on the specifics of your project to give you the most accurate answer possible. You can reach them at 888-472-4588 (US) or 800-667-8746 (CA). Thanks
is this drain grate on 6" x 6" ? Thank you
Hi Adrian, no, it's 4"x4". Thanks!
Can you recommend a fix if the drain tile sits about 1/4" lower than the surrounding tile? I am not sure what happened to my installation, and I'm using the same tile for my drain grate, but after mortar and install, the drain tile sits a bit lower than the surrounding tiles.
Hi Charlie, our Product Experts would be best suited to help you with your question and specific project, where they can ask you a few questions and advise from there. 800-472-4588 (US) or 800-667-8746 (Canada). Thanks!
Can this be used for penny mosaics?
Hi Andrew!
Any size tile can be used with the KERDI-DRAIN Tile Grate. Larger tiles would of course be cut down. Smaller tiles, like penny rounds, may require a little more planning and skill. You can check out the Schluter-Shower System Installation Handbook for more details: sccpublic.s3-external-1.amazonaws.com/sys-master/images/haf/h3c/9078303391774/Shower%20System%20Installation%20Handbook.pdf
Hope this helps!
@@schlutersystems1 thanks so much!
Our pleasure!
@@schlutersystems1 One more follow up question. When dry fitting penny mosaics with this drain cover assembly when they sit on top of the tabs to be level with the drain cover tile, it causes a slight incline when coming to the drain. Will this be okay? Everything else is perfectly pitched with schluter shower tray but just it slightly causes a small incline when sitting on top of these tabs.
Hi Andrew, would you be able to give our Product Support team a call to make sure they can understand all the details and ask a few questions... they may want to set you up with your local Schluter rep, but can advise. 800-472-4588 Thanks!
I really think you guys could do a much better job with this set up, depending on the situation, size tile, pitch cuts etc it’s a pain not having height adjustment,I don’t understand why the original drain was not used with just the collar part removed, the part the grate would sit in, would make everything so much easier , love all your products but it’s definitely a miss on this one.
I just wanna know how to open it without breaking the tile
Hi Lala! We provide a tool to use to pop the grate out, but you can also cut a corner out of a metal hanger to make a little hook that will do the same job. Just place the tip of the tool under the metal plate beneath the tiled grate and pop it up. Hope this helps!
Install it in the corner.
Good luck finding a shower pan that slopes to a corner. Or finding someone who would make a mortar bed slope to a corner.
@@cwb124 Why? I floated a custom mortar bed with the drain in the corner. It works great. It’s nice to not have to stand on a drain when showering.
@@kevinhornbuckle do u mean drain in the corner or 6-8 inches away ? If its right in d corner then you have more chances of a leak
@@princemutti49 Mine is about four inches from the corner. It is round. There is a vinyl pan liner over a pre-slope. The tile is on a mud bed that is sloped toward the corner. The short corner also slopes toward the center of the drain.
disable dislikes ??? what they a fried off if they are so good
That's RUclips's doing, not Schluter.
@@rollogic2988 disabled by owner! not you-tube
Under engineered and overpriced. Everything from Flofx drain company is far superior